Sheraton Grand Sydney Hyde Park
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Sheraton Grand Sydney Hyde Park

161 Elizabeth Street, Sydney CBD, Sydney, Australia, 2000
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Executive Garden View Sheraton Grand Sydney Hyde Park
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     Sheraton Grand Sydney Hyde Park

    Sheraton Grand Sydney Hyde Park Reviews

    8.9
    Excellent
    /10
    (530 reviews)See what guests said
    10.0
    Exceptional

    "Location is excellent, right in the city center, close to Ci..."

    Jane S.

    -

    January 16, 2017

    9.2
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about Sheraton Grand Sydney Hyde Park

    Things you'll love

    • 250 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Sydney Tower Eye and SKYWALK130 m
  • Queen Victoria Building280 m
  • Sydney Aquarium & Sydney Wildlife World760 m
  • Darling Harbour850 m
  • Circular Quay1.16 km
  • The Rocks1.34 km
  • Sydney Opera House1.7 km
  • Sydney Harbour4.06 km
  • Bondi Beach6.62 km
  • Manly Beach11.39 km
  • This property is in high demand!

    Last booked 10 hours ago

    Value for money8.4
    Location rating9.4
    Nearest airportSydney Airport (SYD)
    Distance to airport8.3 km

    Rooms available at Sheraton Grand Sydney Hyde Park

    9.0
    Excellent
    Room comfort & quality
    Ambassador Suite, Club lounge access, 1 Bedroom Suite
    Ambassador Suite, Club lounge access, 1 Bedroom Suite
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Terrace Suite, Club lounge access, 1 Bedroom Suite, 1 King
    Terrace Suite, Club lounge access, 1 Bedroom Suite, 1 King
    ...
    • Room size: 70 m²/753 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Executive Suite, Club lounge access, 1 King, Hyde Park view
    Executive Suite, Club lounge access, 1 King, Hyde Park view
    ...
    • Room size: 70 m²/753 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Grand Executive Suite, Club lounge access, 1 King
    Grand Executive Suite, Club lounge access, 1 King
    ...
    • Room size: 70 m²/753 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Executive Garden View
    Executive Garden View
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Suite Hot Deal
    Executive Suite Hot Deal
    ...
    • Room size: 70 m²/753 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Executive City View
    Executive City View
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Grand Executive City Side, Club lounge access, Guest room
    Grand Executive City Side, Club lounge access, Guest room
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Grand Executive Park View Club lounge access, Guest room
    Grand Executive Park View Club lounge access, Guest room
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    City Side Room, Guest room, 2 Twin/Single Bed(s)
    City Side Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Sheraton Grand Sydney Hyde Park?

    What people love about Sheraton Grand Sydney Hyde Park

    • 10.0
      Exceptional
      Location

      "Excellent location, right in the middle of Sydney, close to everything."

      Kerrie

      |

      December 29, 2018

    • 9.6
      Exceptional
      Staff 

      "As always, lovely clean well presented room, very helpful staff, great bar and breakfast."

      Sean

      |

      January 6, 2019

    • 10.0
      Exceptional
      Staff 

      "Staff members are very friendly and helpful, very accommodating."

      Jane S.

      |

      January 16, 2017

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    More about Sheraton Grand Sydney Hyde Park

    More about Sheraton Grand Sydney Hyde Park

    9.6
    Exceptional

    "Very good location and Nice comfort and convenient"

    Sang G.

    |

    December 3, 2018

    Read more reviews

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The room is quite small however its nice and clean the bed i..."

    richard

    |

    October 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Australian cuisine
    Australian cuisine
    St James Hotel
    70 m Australian, Bar, Pub
    Pablo and Rusty's
    100 m Australian, Cafe, Gluten Free
    Cafe8
    170 m Australian, Cafe
    American cuisine
    American cuisine
    Mary's
    60 m American, Fast food
    Arizona Restaurants & Bars
    190 m American, Australian, Grill
    Retro
    240 m American
    Asian cuisine
    Asian cuisine
    Feast at Sheraton on the Park
    30 m Asian, Australian, Chinese
    Original Peking Restaurant The
    60 m Asian, Chinese
    David Jones Foodhall
    90 m Asian, Australian, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Sheraton Grand Sydney Hyde Park from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (530)Booking.com Reviews (2374)
    8.9
    /
    10
    Cleanliness9.2
    Facilities8.8
    Location9.4
    Room comfort and quality9.0
    Service8.8
    Value for money8.4
    All languages
    All guests (530)
    All room types
    Showing 341 verified guest comments
    12345
    10.0
    Exceptional
    Lisa from Australia
    Couple
    City Side Room, Guest room, 1 King
    Stayed 1 night in May 2019

    Wonderful!”

    Everything was great! Staff were lovely, the room was great and the breakfast was delicious! Buffet breakfast had all my favourite options - chef to cook your eggs as you like, pancakes, waffles, hash browns, pastries and bunch of others. Will definitely stay there again!

    Reviewed May 12, 2019
    6.0
    Chun from Australia
    Business traveler
    Inner Queen, Smaller Guest room, 1 Queen
    Stayed 1 night in April 2019

    Service staff is worst ”

    Michael the guest service told us will have our suitcase in 10 minutes it didn't happen I have to ring back 30 minutes later then another one asked for bucket of ice it was delivered 30 minutes later it's same Michael I have spoken. This guy is not capable and quality or work is very poor he doesn't know what customers service.

    Reviewed April 30, 2019
    10.0
    Exceptional
    Maurice from Australia
    Couple
    City Side Room, Guest room, 1 King
    Stayed 1 night in November 2018

    Central stylish hotel with wonderful buffet breakfast”

    Excellent Hotel in great location, facing Hyde park and close to opera hose and botanic gardens this is a great place to stay when in Sydney. Large well appointed rooms, clean and comfortable and friendly helpful staff to help you make the most of your stay. One of our favorites

    Reviewed April 25, 2019
    8.0
    Excellent
    Andrew from Australia
    Business traveler
    Hyde Park View Room, Guest room, 1 King, Hyde Park view
    Stayed 3 nights in January 2019

    Excellent Value & Location ”

    Stayed for 3 nights in a King Bed Park View room. Great location for access to Central City shopping or business. I got a really good deal and these seem quite common. Everything was good with the minor note that my room was next to the maids floor access point and one morning they seemed to be slamming that door repeatedly from about 7am. That aside, room was great, service was helpful and enthusiastic. Location is excellent. Gym and pool also very good. Highly recommend.

    Reviewed February 04, 2019
    10.0
    Exceptional
    Kerrie from Australia
    Group
    Grand Executive City Side, Club lounge access Guest room
    Stayed 1 night in December 2018

    Excellent location & service”

    Excellent location, right in the middle of Sydney, close to everything. Staff was friendly and helpful. Stayed in a room with club lounge access, drinks and foods served during the evening was exceptional, great varieties of food. Continental breakfast was also very good. It was not the standard continental breakfast. It has both hot and cold food and great varieties as well, a mini buffet breakfast. Will definitely stay in this hotel again.

    Reviewed December 29, 2018
    6.8
    Good
    Mark from Australia
    Solo traveler
    City Side Room, Guest room, 1 King
    Stayed 1 night in May 2019

    Won’t stay in this Hotel again”

    Room was not clean and the TV system did not work. The floor hall way smelt musty or mouldy.

    Reviewed May 20, 2019
    9.6
    Exceptional
    Marc from New Zealand
    Couple
    City Side Room, Guest room, 1 King
    Stayed 1 night in February 2019

    Great location for retail therapy”

    Excellent hotel and easy access with their driveway for drop off and collection

    Reviewed March 26, 2019
    10.0
    Exceptional
    Franci from Australia
    Couple
    Stayed 1 night in June 2018

    Great service, room & location ”

    Immediately from driving in driveway we were offered valet and asked if we we would like out luggage taken up to the room. When checking in we were offered a late checkout free of charge as room was available the following day which we really appreciated. When we arrived to the room we loved the marbled bathroom the tidiness of room and all essential amenities including iron which at some hotels we have to ask for. It was cosy and we where very happy with our stay. It is also conveniently located next to CBD shopping.

    Reviewed June 30, 2018
    10.0
    Exceptional
    Ajith from Sri Lanka
    Solo traveler
    Stayed 1 night in August 2017

    Best location and value for money”

    Very close to the shopping area trains busses etc. Very nice hotel with good service. The pricing is very erratic and you may end up paying very high prices whereas at other times it is pretty good. So be careful when you book it. Would definitely stay here again

    Reviewed August 09, 2017
    8.0
    Excellent
    Chhay from Australia
    Couple
    Stayed 1 night in April 2017

    Okay hotel ”

    Booked this hotel to try it out. It's a great location walking distance to everything tourist spots within Sydney city. Disappointed that no free water for a 5stars, usually every hotel I stayed at always come with free water but no big deal as a 5 mins stroll to the supermarket stores near by. Good breakfast. Overall it's a very beautiful hotel On a side point, if you decide to visit Bangkok.. please avoid!! It's a very nasty place to go if you thinking of going. I travelled to Bangkok over 10 times and this is the first time I see the security scanning people abuses their power at the international airport. The security scanning people get a very low salary so to compensate for their little salary they all decided as a team to take people's powerbank to keep it for themselves and to sell it for extra cash at the black market. Totally disguising!!! to see such an abuses of power. When I visited Bangkok last month from 30th April, for 1 week. I would of easily spend BIG $$$ AUD toward Thailand economy. Because of the greed and corruption existed at Bangkok international airport, I can tell you today that, that trip will be my last visit to Bangkok. Asia are pretty much the same so I highly recommend to go to Vietnam, CAMBODIA, Laos, Singapore, maylasia but totally don't waste your time and money visiting Thailand. You will get rob by the the airport scanning security Okay they took my powerbank and it can be replace. It's the moral principle of their action that leave a very nasty taste of the airport scanning security's greed and corruption. If happen only for powerbank... you can imagine, these security people could easily set you up so you could get arrested and then you wish you stay away from Thailand altogether especially Bangkok. I write this long message so you are aware of the horrible things can happen to you by Bangkok airport scanning security people All the best with your search for a hotel wherever you are going

    Reviewed May 22, 2017
    9.6
    Exceptional
    JUSTINE from Australia
    Family with young children
    Stayed 2 nights in July 2016

    Exceptional: Cannot fault this hotel”

    Usually a business traveller, this time I took my kids to Sydney for a holiday break. We chose Sheraton on the Park for the amazing rooftop pool and spa (which the children loved). The staff were exceptionally attentive, helpful and very accommodating of my boys aged 12 and 5 - the location opposite the park, close proximity to incredible shopping and dining meant we could walk everywhere. Will recommend and stay again.

    Reviewed July 12, 2016
    8.0
    Excellent
    Charlotte from Singapore
    Couple
    Stayed 4 nights in June 2016

    Great location”

    It's central location so near to St Jamea station is great. Was glad that the duty manager on 26 June morning was empathetic to change our room after a sleepless night in 1443, with the lift noise throughout the night. Thanks for the change. Front desk was friendly and very attentive to details. Thanks ladies!

    Reviewed July 03, 2016
    8.7
    Excellent
    Simon from Australia
    Solo traveler
    Stayed 1 night in December 2015

    Great but a bit behind the times”

    Room comfort, Location, ambience

    Very good but a few things disappointed me. No free WiFi: even McDonalds has free WiFi. The audio system is gettng out of date: poor reception on the radio and a clunky system. Changing channels on the TV is also antiquated and cumbersome. The do not disturb sign used in rooms keeps falling off the door. Some more modern system could be used. An $8 charge for room service is a bit much. The light dimmer in my room didn't work. Otherwise I am a fan of the hotel. I like its modern traditional atmosphere. I only tried the fruit plate on the menu. It was ok but not great for $22.

    Reviewed December 30, 2015
    9.0
    Exceptional
    stephen from Australia
    Business traveler
    Stayed 3 nights in July 2015

    Awesome , but come on still charging for internet”

    Bar , food , location

    Still trying to get revenue for expensive bottled water in room and internet.. I had the 100 dollar hamburegr room service dinner with my partner .. is that not enough We love this place but getting service on mebership rewrds and brolken accounts and osme simple things join the journey. We book as a treat and stay for the amazingness..not for the bad upsell strategy on $9 fizzy water with flower essences and expensive internet Im checked in your room and yet still I cant get my starwood rewards fixed , I have to use my own internet to do that ..

    Reviewed October 14, 2015
    9.0
    Exceptional
    SEUNGHYUK from South Korea
    Business traveler
    Stayed 2 nights in June 2015

    Nice location”

    Location, Room condition, Location

    Sheraton is 5 star hotel, so i don't need to mention about room condition. it was very nice. but the problem is restaurant nearby. its very difficult to find out restaurant near the hotel, i think becuase it is located in the center of Sydney. and parking fee is exteremly higher than any other cities, i think. i give them 8 of 10(-1 parking fee, -1 restaurant nearby)

    Reviewed June 09, 2015
    10.0
    Exceptional
    Kah from Malaysia
    Couple
    Stayed 5 nights in March 2015

    Great service, location and fabulous”

    Great service, location and fabulous

    My stay at Sheraton on the Park Hotel rather short but was great. Very close by to the shops. The room were great as were the very comfortable beds. Staff are friendly and ready to guide us to nearby attraction places.

    Reviewed April 14, 2015
    9.3
    Exceptional
    Daniel from Australia
    Couple
    Stayed 1 night in January 2015

    Comfortable hotel for a weekend getaway”

    Beds, room size and hotel location

    The location of the hotel is perfect and check-in process was a breeze. The size of the room was above average, particularly the bathroom. The room was furnished very well and has a modern inviting feel. The highlight though was the bed. Huge king size with a great selection of pillows. The bed had a quality sprung ensemble base that provided a firm sleeping surface but was still bouncy enough for those who enjoying a bit of bed jumping when they first arrive at their room! Overall a great place to stay.

    Reviewed January 24, 2015
    9.3
    Exceptional
    Chen from Australia
    Business traveler
    Stayed 1 night in October 2014

    a few true 5 star hotel in Sydney”

    Decor , location, size

    One of few true luxury hotel in Sydney. If you can book in with better price , it's a good choice. Some room has great view but few room has a horrible back alley view that only suitable to be used for store room.

    Reviewed December 12, 2014
    8.3
    Excellent
    LO from Hong Kong
    Family with teens
    Stayed 2 nights in August 2014

    Nice hotel”

    Service is good. It is located near subway. The room is spacious.

    The service fulfills my need. It provides my family a comfortable place. Staff is helpful. However, be careful! we found that some drinks in the fridge were missing. Also, no free wifi and free broadband internet are unacceptable.

    Reviewed August 25, 2014
    8.0
    Excellent
    Sijie from Singapore
    Business traveler
    Stayed 1 night in May 2014

    comfy stay”

    location, size, location

    stay was great. check in was very slow though. i like that the location is very central, across hyde park and near the shopping district. near to the airport as well, took me around 20 min to get there.

    Reviewed May 16, 2014
    12345
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    Sheraton Grand Sydney Hyde Park
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    • Exceptional location
    • Sydney Tower Eye and SKYWALK
    • St James Railway Station is within 0.26 km