Great stay”

It was great experience staff and facility as expected excellent! Will definitely come back

close to subway”

Travel with a 5yo kid. The bed is rather big for 2 of us, the width is approximate 8feets wide. 7-11 & subway just nearby. walkable distance to sogo.

No comments”

No comments

Good”

Nothing exceptional. it is comfortable but a bit outdated, especially for the bathroom. For the price you expect something much better

Very good”

Parking lot really crowded, hardly to drive in and the space was limited.

Old Gym Equipment”

Very old gym machines. This shocked me, as a matter of fact. Those machines were such I was using in the mid-1990s. They've surely got to be updated?

Double standard! Double Charge!”

I were so disappointed with the hotel. on the 13-Jan, i booked 4 rooms under 2 separated booking ID through agoda. After booking made, I only realized that the hotel required the payment to be paid at the property. These rooms were booked for my guests, thus I can't require my guests to pay, right? I called the hotel immediately from Malaysia, the staff informed me due to policy they can't charge oversea card, I can either make a TT from bank or get someone to go to the hotel for paying the bills. The staff even told me if I want to cancel the booking, they are not going to charge me penalty, but they cannot cancel for me through the call, i need to go back to agoda for doing so! I called agoda 3 times, ended up agoda customer service told me they had clarified with the hotel, there is penalty charge for the cancellation! I had no choice so I called my guests to make the payment upon his check in, but today i found that my credit card had been charges TWD24718 for twice! I

Comfort stay and easy reach to everywhere.”

I have been stayed in Taipei for more than 5 - 6 times in last decade and chose the Sheraton Grande Taipei Hotel in my last three tours. Main reason I chose it because of its premier location which is very close to the Taipei Railway Station, So I can go to anywhere though train, mass transit,bus.....etc. Second thing is the hotel himself:- hotel appearance, management, dining areas, room quality...etc. All these are demonstrated it a very good quality hotel. Even I'll come back to Taipei, Sheraton is only my choice to stay.

Luxurious hotel ”

I was in Taipei for a 3 day vacation. Sheraton Grande Taipei hotel had everything that I expected for an exciting yet at the same time relaxing vacation. Sheraton is located right next to the subway station (MRT). This station is very convenient. Going to any major shopping areas are just few stations away. And since the hotel is located in quiet neighborhood, I could enjoy some quiet time off from fast pace Taipei lifestyle whenever I choose to. The room was very comfortable. And the bathroom was clean with great amenities.

Luxury hotel with nice comfortable room”

the hotel location is very premium, in the main street of taipei city. it is easy to go anywhere in taipei from the hotel. the mrt station is not far from the hotel. the service is world class in line with the sheraton brand. my room was upgrade to spg (starwood preferred guess) room on 9th floor when i showed my spg member card to the receptionit although i booked the room through agoda. the bed is very comfy. the room is standard in size, however the decoration is very nice and we felt comfortable staying in the room.

great location, modern rooms, and very comfy bed”

what more can i say about this hotel. absolutely fell in love with it. the hotel is right in front of the subway station. which i think the most simplest way of traveling in taipei (since i don't speak mandarin). although the taxi fare to around the town, are not that expensive. but i still prefer the subway. in the lobby they have a free-wifi section. the space quite spacious, and plenty of individual seats, some with power, some with tv, even some with a pc (so don't worry if u forgot your laptop/ipad. the outlook of sheraton hotel taipei, are not modern, but inside decor is modern & chic. the bed is very very comfy. and the bedroom are spacious. the concierge also very helpful to find me a trendy shopping mall , and a good night out for a beer & nightclub.

A nice hotel with reasonable price”

Sheraton Grande Taipei Hotel is situated at a very convenient location. Close to the MRT station. And easy to get taxi as well. There are few convenience stores nearby and you can easily get some local food for meal. The room is clean and very comfort. Good air-con. Nice city view. I would love to stay here again next time..

Very clean + nice furnishing + good location”

this hotel knows its business. our room is very clean, and the hotel's location is very near taipei main station. when we checked in, the receptionist even gave us complementary gifts - notebooks with a map of taipei. the bed was ergonomic - perfect for a good night sleep. we enjoyed our stay.

Nice rooms, great location”

the sheraton is obviously going to be a comfortable hotel and it's location in the heart of taipei makes it a convenient place to stay. located just a few meters from a subway entrance, it's easy to access just about all parts of taipei via the mrt system. the airport bus also stops across the street from the hotel so getting to and from taoyuan airport is easy and cheap, though the bus is painfully slow, making many, many stops. the hotel serves breakfast in their main lobby restaurant, and it's a decent buffet spread, though a bit over-priced. finally, there did not seem to be wi-fi in the rooms, but there was free wi-fi in the lobby. this made the lobby somewhat busy and crowded during certain times of the day. overall though, we had a pleasant stay here.

Great location and service”

great location, 1 minute walk to mrt station. 10 minutes walk to taipei main station. room is nice and clean with very comfy bed. however, the shower head water pressure is low which is the only thing i don't like about this hotel.

Expected service in-line with room rate”

Pros - staff service was really good, check-in/out was fast with many counters, food quality off the room menu and at the public lounge were good. Cons - breakfast seemed to be wide spread, but actual variety was limited, especially in terms of western and chinese dishes. Buffet price (not inclusive in Agoda deals) not worth the money. Room was also small, for this price there are much bigger rooms offered in Taipei.

Comfortable 5-Star Hotel”

Sheraton Grande Hotel is located in Taipei but away from the crowds. However, there is easy access to MRT so moving about shouldn't be an issue. You can really feel the hotel is a 5-star hotel when you step in, unlike some other hotels which give you the business feel. The price though, I feel is a little steep

Very good”

I stayed at Sheraton Grand Taipei for 2 nights during my business trip. The room was cozy and comfortable. Breakfast was good with varieties. I liked the brand of the complementary coffee and tea provided in the room. The hotel is also in a very good location near the train station. It would have been perfect if they had more variety for English speaking TV channels.

Perfect!”

Location is very convenient if you want to visit Taipei. The executive Deluxe rooms include the use of executive lounge where you can have your breakfast, free drinks, afternoon tea and ligh meal in the evening. Very very good deal. Will definitely use this plan again for my next stay in Taipei.

Good location and nice service”

We stayed in this hotel for one night. We paid extra to up-graded the room from superior to delux. The room is spacious and comfortable with nice view of Taipei city. The interior fixing is a bit old though. Location is good. It takes only couple of minutes to walk to the MRT station. Staff are nice nd helpful.