Sheraton Grande Ocean Resort
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Interior view
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Interior view
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Swimming pool
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Location
Very good
7.5
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Excellent
From 106 reviewsSee what guests said
8.3
  • Airport transfer

  • Sauna

  • Air conditioning

  • Room service [24-hour]

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Room choices
8.7
Excellent
Room comfort & quality
Standard Twin Room - Non-Smoking
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  • 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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Club Twin Room with Ocean View - Non-Smoking
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  • 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe Twin Room - Non-Smoking
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Triple Room - Non-Smoking
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 3 single beds
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Deluxe Twin Room - Smoking
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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Family Room with Ocean View - Non-Smoking
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  • 112 m²/1206 ft²
  • Shower and bathtub
  • 3 single beds and 2 double ...
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Japanese-Style Family Room - Smoking
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  • 92 m²/990 ft²
  • Shower and bathtub
  • 4 futons
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Standard Double Room - Non-Smoking
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  • 50 m²/538 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Triple Room - Non-Smoking
...
  • 50 m²/538 ft²
  • Shower and bathtub
  • 3 single beds
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Corner Double Room - Non-Smoking
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  • 71 m²/764 ft²
  • Shower and bathtub
  • 1 super king bed
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Real reviews from real guests

Agoda Reviews (106)Booking.com Reviews (369)
8.3
Excellent
Filter by guest type:
Cleanliness9.1
Facilities8.5
Location7.5
Room comfort and quality8.7
Service8.5
Value for money8.2
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Showing 59 verified guest comments
12345
8.8
Law from Hong Kong
Couple
Stayed 2 nights in April 2018
Excellent”
Comfortable resort! But the activity are only suit for Japanese
Reviewed April 15, 2018
10.0
fumiya from Japan
Family with young children
Stayed 1 night in January 2018
Best experience!!!!”
All was good, can't ask for more! Big room, clean, hotel also offer activities. They also gave us wedding anniversary gift and DEFINITELY WILL COME BACK again! Thank you Sheraton, it was very wonderful experience
Reviewed January 22, 2018
9.6
Charity from Hong Kong
Family with young children
Deluxe Triple Room - Non-Smoking
Stayed 2 nights in June 2017
nice”
the room is neat and tidy, very comfy ambiance Just one minor thing, the swimming pool is not free. It’d be nicer if this could be waived.
Reviewed December 28, 2017
8.8
Patrick from Canada
Couple
Stayed 2 nights in October 2017
best hotel in the area”
This has to be the top luxurious hotel within the area, it is literally the only tall building you would see when driving along the shore line. The staff although professional, surprisingly doesn't speak a word of English. I would definitely stay again if there is a good discount on the price in the future.
Reviewed October 26, 2017
3.2
David from Australia
Couple
Stayed 1 night in October 2017
No english”
There is no English spoken at this hotel. We went to activity centre and tried to book all the activities ( horse riding, cooking school, surfing, exc, however we left because they could not understand anything we were saying at all. At the front desk we asked for a map of the city. They couldn't find one. They could not give us restaurant recommendations. We asked for some information about the hotel like what restaurant to go to or where was the pool. They could not understand anything we were asking. When we found the pool it was closed for winter. It was 29 degrees outside! Room was very big and with a great view and very clean. for a big hotel it isn't unreasonable to expect just 1 person to speak some english, or can someone prepare a welcome pack written in English with a map of city, map of hotel with activities and recommendations to give to the guests as they arrive.
Reviewed October 05, 2017
9.2
Lin from Singapore
Family with young children
Stayed 1 night in June 2017
Exceptional”
5 star hotel and located beside the sea. Great view and sunrise from the room. Comfortable rest and spacious room.
Reviewed June 15, 2017
10.0
SUNNY from Hong Kong
Couple
Stayed 2 nights in May 2017
wonderful”
very good hotel service, with good view for sunrise, relax tour
Reviewed May 12, 2017
9.2
LEE from Hong Kong
Family with young children
Stayed 2 nights in April 2017
5 Stars”
Very beautiful and decent hotels, definitely worth for 5 stars. The hotel is near to the sea with excellent sea view, but a bit far from city which require 15 minutes drive to city centre. The parking is free of charge. The room is very spacious and new. The hot spring is not included which mean that you have to pay individually. Breakfast is very nice and highly recommended.
Reviewed May 08, 2017
9.6
Li from Hong Kong
Couple
Hollywood Twin Room - Non-Smoking
Stayed 1 night in April 2017
Good location. 10 mins drive to Aeon Mall. Seaview room.”
Large, free carpark, can drive in and out easily. Hotel in-room decoration and bedding, facilities are new. Staff members are very polite and cooperative. Will come again.
Reviewed April 26, 2017
7.6
Kam from China
Family with young children
Stayed 2 nights in April 2017
Good sea view, convenient location, cleanliness and large & comfortable room”
Situated at seaside... the view is extremely good... but need to pay additional fee for the hot spring, not good comparing with other hotels nearby. Regarding the paid hot spring, it was relatively small & its facilities were not sufficient... not worth to pay for it...
Reviewed April 24, 2017
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