Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean
260 meters to public transportation
Check-in [24-hour]
Excellent room comfort & quality
Airport transfer
Free Wi-Fi
Swimming pool
Car park
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
29 travelers have booked today.
Based on 8,137 verified reviews
9.1
9.0
9.0
8.9
8.7
8.6
Nearest transportation options
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Bayside Train Station is within 0.28 km
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Tokyo Disneyland Station is within 1.13 km
Location rating score
| Value for money | 8.6 |
| Distance to city center | 10 km |
| Location rating | 9.1 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 12.3 km |
Sheraton Grande Tokyo Bay Hotel offers adjoining rooms for customers who wants to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room details by hovering over "See all room facilities" in the room selection which may be limited to selected numbers of room only.
Sheraton Grande Tokyo Bay Hotel offers airport transfer service upon request with an additional charge of 30000 JPY in local currency. To request, check the box on the booking form just before the payment page.
Sheraton Grande Tokyo Bay Hotel's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Sheraton Grande Tokyo Bay Hotel was built in 1988.
Verified past guests that have stayed at Sheraton Grande Tokyo Bay Hotel had an average nightly stay of 2 nights at this property.
Past guests that stayed at Sheraton Grande Tokyo Bay Hotel have given this property a rating of 9.065 for its excellent location as the main highlight for their stay.
Verified solo travelers that have stayed at this property have given Sheraton Grande Tokyo Bay Hotel an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Bayside Train Station, 276.22 m away from Sheraton Grande Tokyo Bay Hotel.
Large events and parties such as weddings can be organized at Sheraton Grande Tokyo Bay Hotel.
Visitors can enjoy breakfast offered with an additional charge of 2000 JPY for children and 4000 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.
Experience Elegance and Comfort at Sheraton Grande Tokyo Bay Hotel
Nestled just 10 kilometers from the bustling heart of Tokyo, the Sheraton Grande Tokyo Bay Hotel offers a perfect blend of luxury and convenience for travelers seeking a memorable stay in Japan's vibrant capital. Built in 1988, this 4.5-star hotel has been thoughtfully designed to provide guests with a serene escape from the city's hustle and bustle while remaining easily accessible, with a mere 25-minute journey to the airport. Whether you're visiting for business or leisure, the Sheraton Grande Tokyo Bay Hotel promises an inviting atmosphere filled with modern amenities and exceptional service.
Upon arrival, guests can check in starting from 3:00 PM, ensuring ample time to settle in and unwind. The hotel features a range of accommodations designed for comfort and relaxation, making it an ideal choice for families and couples alike. Please note that while the Sheraton Grande welcomes pets, allowing up to two per room, it has a child policy that requires children to pay for their stay, ensuring a well-maintained environment for all guests. With check-out available until 12:00 PM, you can savor every moment of your stay in this enchanting hotel.
Unwind and Play at Sheraton Grande Tokyo Bay Hotel's Entertainment Facilities
At the Sheraton Grande Tokyo Bay Hotel, guests are invited to indulge in a delightful blend of relaxation and entertainment. The hotel's stylish bar offers a vibrant atmosphere where you can unwind after a day of exploration. Sip on expertly crafted cocktails or choose from a selection of fine wines and local brews as you enjoy the sophisticated ambiance. The bar is the perfect spot to socialize with friends or simply relax while soaking in the stunning views of Tokyo Bay.
For those looking to engage in some friendly competition, the hotel's games room is a haven of fun. Equipped with a variety of games and activities, this space is designed to entertain guests of all ages. Challenge your friends to a game of pool, try your hand at arcade games, or enjoy classic board games that bring back nostalgic memories. The games room provides a lively environment where laughter and camaraderie flourish, making it an ideal retreat for families and groups seeking to bond over shared experiences.
Exceptional Convenience Facilities at Sheraton Grande Tokyo Bay Hotel
Experience unparalleled comfort and convenience at the Sheraton Grande Tokyo Bay Hotel, where a range of amenities are designed to make your stay seamless and enjoyable. Guests can indulge in convenient room service, ensuring delicious meals and refreshments are just a call away, while safety deposit boxes provide peace of mind for your valuables. The dedicated concierge service is available to assist with travel arrangements, sightseeing tips, and personalized requests, enhancing your overall experience.
Convenient Transport Facilities at Sheraton Grande Tokyo Bay Hotel
At the Sheraton Grande Tokyo Bay Hotel, guests can enjoy unparalleled convenience with the hotel's onsite car park, ensuring a hassle-free arrival and departure experience. The spacious parking area accommodates both short and long-term stays, allowing you to explore the vibrant city of Tokyo and its surroundings at your own pace. Whether you're traveling with family, friends, or on business, the availability of secure parking facilities provides peace of mind as you embark on your adventures.
In addition to the car park, the hotel's strategic location offers easy access to public transportation options. Guests can take advantage of nearby train and bus services, making it simple to navigate the city's attractions, shopping districts, and cultural landmarks. The Sheraton Grande Tokyo Bay Hotel is not just a destination; it's a gateway to exploring the wonders of Tokyo, all while providing top-notch transport facilities to enhance your stay.
Luxurious Room Facilities at Sheraton Grande Tokyo Bay Hotel
Step into a world of comfort and elegance at the Sheraton Grande Tokyo Bay Hotel, where every room is designed to provide a serene escape from the bustling city. Each accommodation features modern air conditioning, ensuring a pleasant climate year-round. Unwind in plush bathrobes as you enjoy the convenience of a well-equipped mini bar and a refrigerator stocked with refreshments. For your entertainment, a state-of-the-art television with satellite/cable options awaits, allowing you to catch up on your favorite shows or explore new ones during your stay.
Every detail is meticulously crafted to enhance your experience, from complimentary bottled water to a coffee/tea maker for your morning brew. The rooms also boast blackout curtains, ensuring a restful sleep, while the spacious balcony or terrace offers a breath of fresh air and stunning views. After a long day of exploration, pamper yourself with luxurious toiletries and plush towels, making your stay at the Sheraton Grande Tokyo Bay Hotel a truly memorable retreat.
Exquisite Dining Experience at Sheraton Grande Tokyo Bay Hotel
Indulge in a delightful culinary journey at Sheraton Grande Tokyo Bay Hotel, where comfort meets convenience. Guests can savor a variety of freshly brewed coffees and light refreshments at the cozy coffee shop, perfect for a quick pick-me-up or a relaxing break amidst your busy day. For those preferring to dine in the comfort of their own room, the hotel offers attentive room service, allowing you to enjoy delicious meals and beverages in the privacy of your accommodation. Daily housekeeping ensures that your stay remains comfortable and hassle-free, maintaining the cleanliness and freshness of your room so you can focus on enjoying your time in Tokyo.
Room Offerings at Sheraton Grande Tokyo Bay Hotel: Comfort and Style Await
At the Sheraton Grande Tokyo Bay Hotel, a delightful array of room offerings awaits to cater to every guest's needs. The Standard 2 Beds and Standard 4 Beds rooms provide a cozy retreat with their spacious layouts, featuring 36 and 40 square meters respectively, perfect for families or groups. For those seeking a magical experience, the Ocean Dream rooms offer stunning Disney or Bay views, with options for both 2 Double Beds and 4 Twin beds, ensuring a whimsical stay filled with charm and comfort.
Elevating your experience further, the Grande and Treasures rooms also boast breathtaking views and a generous space of 36 or 40 square meters. Whether you choose the Sheraton Club rooms or the Japanese Suite, each room type is designed with your comfort in mind, providing a serene environment to unwind after a day of exploration. Booking these exceptional accommodations through Agoda not only guarantees you the best prices but also ensures a hassle-free experience, allowing you to focus on making unforgettable memories during your stay.
Explore the Magic of Tokyo Disney Resort
Nestled just a stone's throw away from the Sheraton Grande Tokyo Bay Hotel, the Tokyo Disney Resort is a world-renowned destination that promises an enchanting experience for visitors of all ages. Spanning over 500 acres, this magical realm is home to two spectacular theme parks: Tokyo Disneyland and Tokyo DisneySea. Each park is meticulously designed to immerse guests in a kaleidoscope of wonder, from the iconic Cinderella Castle to the thrilling attractions inspired by Disney’s beloved characters and stories. Whether you’re soaring through the skies on a thrilling roller coaster or enjoying a whimsical parade, every moment spent here is filled with joy and excitement.
Beyond the parks, the Tokyo Disney Resort offers a plethora of dining and shopping options that reflect the charm of the Disney universe. Indulge in delightful treats at themed cafes, or browse through unique merchandise that can only be found within the resort. The surrounding area is also rich in cultural experiences, with easy access to the vibrant city of Tokyo, where you can explore traditional temples, bustling markets, and exquisite dining. A stay at the Sheraton Grande Tokyo Bay Hotel places you at the heart of this magical adventure, making it the perfect base for creating unforgettable memories at Tokyo Disney Resort.
How to Reach Sheraton Grande Tokyo Bay Hotel from Nearby Airports
Traveling to the Sheraton Grande Tokyo Bay Hotel, nestled within the enchanting Tokyo Disney Resort, is a seamless experience thanks to its proximity to two major airports: Narita International Airport (NRT) and Haneda Airport (HND). If you land at Narita, the most convenient option is to take the Narita Express (N'EX) train, which whisks you away to Tokyo Station in about an hour. From there, transfer to the JR Keiyo Line and hop on a train heading towards Maihama Station, which is just a short ride away from your destination. Once you arrive at Maihama, a quick taxi ride or a complimentary shuttle service will take you directly to the hotel, enveloping you in a world of comfort and luxury.
For travelers arriving at Haneda Airport, the journey is equally straightforward. You can board the Tokyo Monorail, which offers a scenic ride to Hamamatsucho Station. From there, transfer to the JR Yamanote Line to reach Tokyo Station, and follow the same route as above via the JR Keiyo Line to Maihama Station. Alternatively, consider taking a direct airport limousine bus that provides a comfortable and hassle-free ride straight to the Sheraton Grande Tokyo Bay Hotel. Whichever route you choose, the journey promises to be a delightful prelude to your magical stay at one of Tokyo's premier hotels.
Explore the Magical Surroundings of Sheraton Grande Tokyo Bay Hotel
Nestled in the enchanting vicinity of the Sheraton Grande Tokyo Bay Hotel, guests are just a stone's throw away from the world-renowned Tokyo Disneyland ® and Tokyo DisneySea ®. These iconic theme parks promise a magical experience filled with thrilling rides, captivating shows, and beloved Disney characters that bring joy to visitors of all ages. Whether you're exploring the whimsical lands of Disneyland or the adventurous realms of DisneySea, these attractions are sure to create unforgettable memories for families and friends alike.
In addition to the allure of Disney, the hotel is conveniently located near ZOZO Marine Stadium, where sports enthusiasts can catch exciting baseball games, and Makuhari Messe Event Hall, a hub for various exhibitions and events throughout the year. For those seeking a touch of nature, Inage Seaside Park offers picturesque views and serene walking paths along the coast. The Chiba City Floral Museum showcases stunning floral displays that reflect Japan's seasonal beauty, while Funabashi Auto Racetrack is perfect for adrenaline junkies looking for high-speed thrills. With so much to explore, the Sheraton Grande Tokyo Bay Hotel serves as an ideal base for discovering the vibrant attractions and natural beauty surrounding Tokyo.
Convenient Access to the Best of Tokyo from Sheraton Grande Tokyo Bay Hotel
The Sheraton Grande Tokyo Bay Hotel is perfectly situated for those looking to explore the vibrant attractions of Tokyo and its surrounding areas. Just a short distance away, Maihama Station serves as a primary gateway for guests, providing seamless access to the iconic Tokyo Disneyland and Tokyo DisneySea. This station connects you effortlessly to the JR Keiyo Line, making it easy to travel to central Tokyo and other popular destinations.
For those seeking alternative routes, nearby Shin Urayasu Station and Urayasu Subway Station offer additional options for public transport. These stations are well-connected to the Tokyo Metro network, allowing for smooth transfers to various lines. Moreover, Minami-gyotoku, Gyotoku, and Myoden Subway Stations are also within reach, enhancing your travel flexibility. If you're looking to venture further, Baraki-nakayama Subway Station is conveniently accessible, while the Bayside Train Station brings you even closer to the waterfront attractions. With such a robust public transport network surrounding the Sheraton Grande Tokyo Bay Hotel, guests can easily navigate their way through the enchanting sights and sounds of Tokyo.
Culinary Delights Surrounding Sheraton Grande Tokyo Bay Hotel
The area surrounding Sheraton Grande Tokyo Bay Hotel is a culinary paradise, offering a diverse range of dining options that cater to every palate. Start your gastronomic journey at Chef Mickey, where the joy of Disney meets delightful cuisine, perfect for families and fans alike. For a taste of traditional Japanese flavors, Asuke is a must-visit, showcasing authentic dishes in a warm and inviting atmosphere. If you're in the mood for something more international, Bar de Espana Granvia serves up exquisite Spanish tapas, while Bar Libety offers a cozy setting for cocktails and light bites. For a unique dining experience, Bashamichi Chibasaiwaicho presents a blend of modern and classic Japanese fare. Coffee enthusiasts will appreciate Beans Garden Cafe, known for its artisanal brews and relaxing ambiance. Bella Rusa brings a touch of Italy with its delectable pasta and pizza, while Bikkuri Donkey Mihama is perfect for those craving mouthwatering burgers in a casual setting. For a charming bistro experience, Bistro Aqua Paris and Bistro Granvia both provide delightful menus that promise to satisfy your culinary cravings. With such a variety of restaurants nearby, guests at Sheraton Grande Tokyo Bay Hotel are never far from exceptional dining experiences.
Shop 'Til You Drop: A Shopper's Paradise Near Sheraton Grande Tokyo Bay Hotel
The Sheraton Grande Tokyo Bay Hotel is perfectly positioned for those who love to indulge in retail therapy. Just a short distance away, Mitsui Outlet Park Makuhari offers an impressive selection of brand-name outlets, allowing you to snag fantastic deals on high-quality fashion and lifestyle products. For a more expansive shopping experience, Lalaport Tokyo Bay features a diverse range of shops, from trendy boutiques to popular global brands, ensuring that every shopper finds something to love. Don’t miss Bon Voyage, a delightful shopping area that combines unique souvenirs with local delicacies, perfect for picking up gifts or mementos. For everyday needs, Aeon Mall Makuhari Shintoshin is a comprehensive shopping haven, boasting everything from groceries to fashion. If you're looking for a more themed shopping experience, Ikspiari, located near Tokyo Disneyland, combines shopping with entertainment, offering a vibrant atmosphere filled with dining and leisure options. Additionally, the nearby Wego (Maihama) and ITS’ DEMO cater to fashion enthusiasts, showcasing the latest trends in a fun and youthful environment. Food lovers will appreciate the offerings at happyDELI, while health-conscious visitors can explore Natural Food School & Bakery Cafe for wholesome treats. For those who enjoy home decor, Room Deco presents a variety of stylish options, and the chic Ciaopanic / DOUDOU store rounds out the shopping experience with its unique and fashionable selections. With such a variety of shopping landmarks at your fingertips, your stay at the Sheraton Grande Tokyo Bay Hotel promises to be both luxurious and fulfilling.
Experience Luxury at Sheraton Grande Tokyo Bay Hotel: A Worthwhile Investment
When it comes to indulging in a lavish stay in Tokyo, the Sheraton Grande Tokyo Bay Hotel presents an exquisite option that stands out in both comfort and amenities. With an average room price ranging from $201 to $250, guests can expect a remarkable blend of luxury and convenience, perfectly situated near the enchanting Tokyo Disneyland and the serene Tokyo Bay. This investment in your stay ensures not only a restful night but also access to top-notch facilities, including a stunning pool, a rejuvenating spa, and a variety of dining options that cater to every palate.
In comparison, the average hotel room price in Tokyo hovers between $151 to $200, making the Sheraton Grande Tokyo Bay Hotel a slightly higher-end choice. However, the additional cost is justified by the unparalleled experience it offers. While many hotels in the city provide basic accommodations, the Sheraton Grande elevates your stay with its spacious rooms, breathtaking views, and exceptional service. For travelers seeking a memorable getaway that combines luxury with the magic of Tokyo, the Sheraton Grande Tokyo Bay Hotel is undoubtedly a worthwhile investment.
Exceptional Experience at Sheraton Grande Tokyo Bay Hotel
Guests rave about their stays at the Sheraton Grande Tokyo Bay Hotel, highlighting the friendly and helpful staff who go above and beyond to ensure a superb experience. Many have described their time here as enjoyable and memorable, with several expressing their eagerness to return. The hotel boasts spacious and clean rooms that provide a comfortable retreat after a day of exploring Tokyo.
The location of the hotel is frequently praised, offering stunning views and easy access to nearby attractions, making it an ideal choice for travelers. With a fantastic selection of restaurants on-site and an amazing breakfast spread, guests can indulge in delightful culinary experiences. Families appreciate the child-friendly amenities and the convenience of the airport limousine bus stop right at the hotel, making travel seamless and stress-free. Overall, the Sheraton Grande Tokyo Bay Hotel is celebrated for its beautiful ambiance, excellent facilities, and the warm hospitality of its staff.
Exceptional Experience at Sheraton Grande Tokyo Bay Hotel
The Sheraton Grande Tokyo Bay Hotel stands out as a premier destination for travelers seeking comfort and convenience in the heart of Tokyo. With an impressive overall rating of 8.8, guests consistently praise the hotel for its exceptional cleanliness, boasting a remarkable score of 9.0. This commitment to maintaining pristine accommodations ensures that visitors feel welcomed and at ease from the moment they arrive. The hotel's prime location, rated at an outstanding 9.1, places guests just moments away from iconic attractions, making it an ideal base for exploring the vibrant city of Tokyo.
In addition to its superb cleanliness and location, the Sheraton Grande Tokyo Bay Hotel excels in providing a comfortable stay, achieving a commendable score of 9.0 for comfort. Guests can expect spacious rooms designed with thoughtful amenities that enhance relaxation. The staff's performance is equally noteworthy, receiving an impressive rating of 8.9, reflecting their dedication to delivering exceptional service and hospitality. While the dining options have room for improvement, the overall experience at the Sheraton Grande Tokyo Bay Hotel is one that leaves guests feeling satisfied and eager to return, making it a top choice for those visiting Tokyo.
Excellent8.7
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to a ticket limitation of Tokyo Disney Sea and Tokyo Disneyland, official property benefits including guarantee entry has been changed.
Please kindly be advised that the official property benefits including passport tickets sales or entry guarantee are not applied until further notice.
(Information on on-site restaurant)
Name: Galleria Café
Serving: ala carte
≪Tokyo Disney Resort® Welcome Center≫
Sheraton Grande Tokyo Bay Hotel will be crowded with guests checking in at the time the Tokyo Disney Resort® are closing.
You can drop off your luggage and check-in in advance at the hotel service counter (1st floor of Tokyo Disney Resort® Welcome Center) near Maihama Station; between 08:00 and 15:00.
Please take advantage of this service, as you can smoothly enter the hotel without having to stop by the front desk when you return to the hotel.
Rooms offer views of either Tokyo Disney Resort or Tokyo Bay Please note that Ocean Dream Rooms and Park Wing Rooms are room names and do not guarantee specific views.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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Guests have praised the hotel's friendly staff and welcoming atmosphere. Its location opposite Bay Side Station is ideal for those visiting Disneyland and Disneysea, as well as offering convenient access to public transportation via a complimentary shuttle service to Maihama Station. The rooms are spacious with good views of Tokyo Bay and the Disney castle. The breakfast options are varied and well-received, including a Japanese-style kaiseki breakfast.
The hotel's breakfast menu has limited food options, with no Japanese dishes available.
Did you find this review summary helpful?
1. Spacious & Comfortable Rooms – The rooms are spacious enough to comfortably fit two large suitcases. They are clean, the beds are comfortable, and the quality is consistent across all properties under this brand, which is great. The amenities provided are complete. 2. Breakfast Options – Guests can choose to have breakfast at any restaurant within the hotel, but each has a strict closing time of 10 AM. The first-floor restaurant is usually crowded but offers a wide variety of food. The second-floor options include a Japanese restaurant, a café, and a teppanyaki place, all serving the same breakfast menu: rice, fish, udon, bread, fruit, coffee, and cereal. The food quality is consistently good across all locations, and the second floor is less crowded. There is an additional charge for children's meals, but payment can be made directly at the restaurant. 3. Dining Hours – If you plan to dine at the hotel's restaurants, such as the Japanese restaurant, be mindful of their operating hours, as they are not open all day. 4. Convenient Transportation – The hotel offers excellent transportation services, with a limousine bus stopping right in front of the hotel for airport transfers. There are multiple departure times, and booking is easy via an app. Additionally, there are frequent shuttle buses to Maihama, with wait times of less than an hour per trip. The buses are punctual, with clear schedules, and pick-up is on the first floor of the hotel. 5. Family-Friendly Facilities – This hotel is fantastic for families with young children. It has a Mini Harborland, a game center, and several family-friendly arcade games for kids to play while waiting for check-in. There are plenty of comfortable seating areas, making it easy to relax if you arrive early and need to wait until the 3 PM check-in time. 6. Additional Amenities – The hotel has a variety of shops, including ones selling Disney-themed snacks. The laundry facilities are well-equipped, with multiple machines in a dedicated room. Other amenities include a swimming pool and a mini golf putting area, though we didn’t use them due to the cold and strong winds.
Thank you for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to share your impressions of our hotel. We are very happy to hear that you enjoyed your stay at our hotel. We will continue to make every effort to ensure that everyone enjoys their stay with us. We look forward to welcoming you again.
I was impressed with the hotel cleanliness. We have a kid that suffers from house dust allergy and most of our trips we have to use medicine to help because of the rooms. Sheraton was very clean and the rooms felt very fresh, we had no problem with the kids. The pool area is nice, the staff were very friendly. There are a couple of attractions for the kids (extra fees apply) and a big garden for them to explore and run around. The breakfast was ok, but the lines to access the restaurant, crazyyyy! If you have young kids that don’t stay in a line for long, better to have one parent lining and the other playing with the kids and coming in when your time comes. There are some Disney gift shops inside the hotel that you could buy souvenirs for people. I would visit again!
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to write your impressions of our hotel. We are very pleased to see that you had a pleasant stay with us. However, we are very sorry for the inconvenience caused by the congestion at breakfast time. We take your comments very seriously and will work to improve our service to reduce the congestion and ensure a smooth arrival. We will continue to make concerted efforts to ensure that everyone can enjoy their stay with peace of mind. We all look forward to welcoming you again.
This hotel is the nicest "child friendly" hotel I have ever stayed at. They are clearly geared towards families with young children but do not lose any of the refined taste I expect at an upclass hotel. The amenities and staff are excellent, the rooms are simple and clean, and the location is outstanding if you intend on going to Tokyo Disney. The shuttle service to Tokyo Haneda Airport is also excellent; we chose to stay here not only on the front side of our trip, but returned for another night's stay at the end as well because of the convenience and enjoyment we had the first time.
Thank you for visiting the Sheraton Grande Tokyo Bay Hotel. Thank you again for taking the time to share your impressions of our hotel. We hope that we were able to add color to the pages of your memories. We will continue to make every effort to make our hotel a place you will return to again and again. We look forward to welcoming you again.
There are frequent schedule of hotel's bus shuttle from the sheraton to train station. The room is spacious to place luggage and the kids like the interior decoration. Receptionist is helpful. there are small shop similar level with the hotel lobby where you can buy at last minute the tokyo disney souvenirs. We enjoy "onsen" at the lower level, its clean and secure to place our stuff in the locker provided.
Thank you very much for staying at Sheraton Grande Tokyo Bay Hotel. We also appreciate you taking the time to write a review of our hotel. We are very happy to hear that your entire family enjoyed your stay with us. Our staff will continue to do their best to ensure that you will want to visit us again and again. We look forward to seeing you again soon.
260 meters to public transportation
Airport transfer
Currency exchange
Air conditioning
“WE WILL BE BACK!”
We absolutely LOVED our stay at the Sheraton Grande Tokyo Bay Hotel. They exceeded out expectations, in ALL aspects. Pros: • location - HONESTLY (not just saying it for advertising purposes, but truly) located right across from Bayside Station (one stop away from DisneySea) there is also a COMPLIMENTARY shuttle to and from the station if walking down the hill with a stroller/ carrying all your Disney bags is too much • staff - ALL staff (Yes, I do mean ALL staff) ALL STAFF WERE AMAZING! They all made our stay so enjoyable. The bell desk employees high fived our littles every morning. They even helped to load our stroller into the shuttles. We checked our bags the first day so we could explore the area hands free. They also held our bags after we checked out so that way we could do a kimono photoshoot located AT the hotel. We also mentioned we were traveling with littles and they offered to push our beds together to make the sleeping situation safer for them. • amenities - there were so many things to do on NON Disney days at the property. (Indoor pool, indoor play area - for a fee, but so worth it, mini golf, an official Namco arcade, there was a train to ride on for young children, claw machines, a picture booth, medal games, there was also a flight simulator AND a professional photo studio on property) Due to our schedule before checking in, we were unable to get the kimono pictures we wanted so we were pleasantly surprised to find an actual photo studio that offered kimono AND Disney options. • elevators - there were enough elevators on property so that we never had to wait for multiple elevators. The elevators were also large enough that we could fit a double stroller, with a wheelchair and 5 adults! In Japan, that's UNHEARD of! • food service - there were a lot of options on property and 2 mini marts, 1 open 24hrs (unmanned) • ATM machine & currency exchange! • laundry facility on site, ALSO on the same floor as the arcade. Easy to keep busy while doing laundry! • VIEW! - We had an amazing ocean view, and loved it. Others in our party had the park view and they got to watch the firework show from their room. • AC - the air conditioning actually worked and could be adjusted • Bed - was so comfortable • shower- water pressure/heat, great to take a nice warm bath after long Disney days Cons: None. Honestly. I've been trying to find something, anything to critique or that may have needed more attention, and I can't think of anything. We loved our room. Loved our stay and we can't wait to be back!
Thank you very much for visiting the Sheraton Grande Tokyo Bay Hotel. We would also like to thank you for taking the time to fill in your thoughts about your stay. We are very happy to hear that you were satisfied with your stay. We will continue to work hard to provide even better service in the future. We look forward to welcoming you back again.