Sheraton Guilin Hotel
Newly renovated
Free Wi-Fi

Sheraton Guilin Hotel

No.15, Bin Jiang Road, Guilin City Center, Guilin, China, 541001
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    Sheraton Guilin Hotel Reviews

    8.0
    Excellent
    /10
    (223 reviews)See what guests said
    10.0
    Exceptional

    "We really liked the Concierge services and they assisted us..."

    Elizabeth

    -

    August 27, 2017

    8.4
    Excellent room comfort and quality
    Recommended by 88% of guests

    Things you’ll love about Sheraton Guilin Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    Excellent
    Location
    8.9
    See map
    Excellent location
    Popular
    Nearby
  • Fubo Hill130 m
  • Guilin ZhengYang BuXingJie (ShanHu BeiLu)410 m
  • Riyue Shuangta Cultural Park430 m
  • ShangShui MeiShiJie590 m
  • Elephant Trunk Hill (Xiangbishan)730 m
  • Lijiang Folk Customs Garden1.75 km
  • Folded Brocade Hill (Diecai Hill)1.81 km
  • Guilin Two Rivers & Four Lakes2.85 km
  • Reed Flute Cave (Ludi Yan)4.11 km
  • Daxu Old Town16.42 km
  • Value for money7.7
    Distance to city center0.2 Km
    Location rating8.9
    Nearest airportGuilin Liangjiang International Airport (KWL)
    Distance to airport26.1 km

    Rooms available at Sheraton Guilin Hotel

    8.4
    Excellent
    Room comfort & quality
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • 2 single beds
    Enter dates to see prices
    Deluxe Suite Twin, Club lounge access, 1 Bedroom Suite
    Deluxe Suite Twin, Club lounge access, 1 Bedroom Suite
    ...
    • Executive lounge access
    • 2 single beds
    Enter dates to see prices
    Club King, Club lounge access, Guest room, 1 King
    Club King, Club lounge access, Guest room, 1 King
    ...
    • Executive lounge access
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite King, Club lounge access, 1 Bedroom Suite
    Deluxe Suite King, Club lounge access, 1 Bedroom Suite
    ...
    • Executive lounge access
    • 1 king bed
    Enter dates to see prices
    Club Twin, Club lounge access, Guest room, East Building
    Club Twin, Club lounge access, Guest room, East Building
    ...
    • Executive lounge access
    • 2 single beds
    Enter dates to see prices
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    Premium Twin, Guest room, 2 Twin/Single Bed(s), Pool access
    ...
    • 2 single beds
    Enter dates to see prices
    Premium King, Guest room, 1 King, East Building, Pool access
    Premium King, Guest room, 1 King, East Building, Pool access
    ...
    • 1 king bed
    Enter dates to see prices
    Classic King, Guest room, 1 King, West Building, Pool access
    Classic King, Guest room, 1 King, West Building, Pool access
    ...
      Enter dates to see prices
      Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
      Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
      ...
        Enter dates to see prices
        Executive Deluxe Suite, Club lounge access, 1 King, Balcony
        Executive Deluxe Suite, Club lounge access, 1 King, Balcony
        ...
          Enter dates to see prices
          Have a question for Sheraton Guilin Hotel?

          What people love about Sheraton Guilin Hotel

          • 8.8
            Excellent
            Cleanliness

            "Good and clean hotel."

            Muliadihardjo

            |

            June 23, 2018

          • 7.6
            Very good
            Staff 

            "Friendly staffs"

            Yeow

            |

            December 24, 2018

          • 9.6
            Exceptional
            Staff 

            "It is a nice hotel with good staff and interesting people."

            Eng H.

            |

            February 16, 2016

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          More about Sheraton Guilin Hotel

          More about Sheraton Guilin Hotel

          6.8
          Good

          "the location is good area, esspecialy you want to get a stre..."

          Hermanto

          |

          October 25, 2017

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          An overview

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          What they offer

          8.8
          Excellent

          "Staff are friendly."

          Wai E.

          |

          September 1, 2017

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Sheraton Guilin Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (223)Booking.com Reviews (215)
          8.0
          /
          10
          Cleanliness8.3
          Facilities7.3
          Location8.9
          Room comfort and quality8.4
          Service8.0
          Value for money7.7
          All languages
          All guests (223)
          All room types

          Show reviews that mention 

          Showing 177 verified guest comments
          12345
          10.0
          Exceptional
          Yu from Hong Kong
          Family with young children
          Stayed 3 nights in April 2019

          A good location in Guilin”

          From the hotel, we can visit to Elephant Trunk Hill on foot. It save a lot of time on traveling to other placed. The room is clean and facilities are good. During check-in, Candy has left a very impressive support. She had introduced the way to travel at Guilin.

          Reviewed April 29, 2019
          8.0
          Excellent
          Christopher from Singapore
          Family with teens
          Stayed 2 nights in December 2017

          Recommended”

          Check in easy Booked 2x Elegant room type but (special request) for connecting rooms were denied. ( excuse, no more connecting rooms) Paid extra RMB2,000 to upgrade...no choice and def too EXPENSIVE!!

          Reviewed January 18, 2018

          Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.We regret that we are unable to provide you with the room you need.We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again, your concerns are being addressed as we speak and we will make sure you have a better stay.

          Responded March 21, 2018
          Sheraton Guilin Hotel
          9.7
          Exceptional
          Julia from Russia
          Business traveler
          Stayed 1 night in November 2014

          Very nice experience”

          service, atmosphere, room

          It was a very pleasant experience. The staff followed every request I made. The room was very nice and cosy with all the necessary amenities. Very comfortable bed. I ordered room service and was satisfied with the dish I got. I will certainly stay in this hotel again while traveling to Guilin.

          Reviewed April 24, 2015
          8.7
          Excellent
          Alec from Australia
          Business traveler
          Stayed 4 nights in March 2014

          Good option to stay in Central Guilin”

          Big rooms, nice river view, good service

          Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

          Reviewed November 28, 2014
          8.7
          Excellent
          Alec from Australia
          Business traveler
          Stayed 1 night in March 2014

          Good option to stay in Central Guilin”

          Big rooms, nice river view, good serivce

          Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.

          Reviewed November 28, 2014
          9.3
          Exceptional
          Patricia from Malaysia
          Family with teens
          Stayed 1 night in June 2014

          Great location!”

          location, helpful and friendly staff, cleanliness

          I love the location of the hotel because it is centrally located and public transport is easily accesible. A few tourist attractions are within walking distance only. On top of that restaurants are every where within the hotel vicinity. Will definite stay back the same hotel if I ever go to Guilin again!

          Reviewed June 23, 2014
          8.3
          Excellent
          Gayle from Philippines
          Solo traveler
          Stayed 2 nights in November 2013

          Hotel along the Li River”

          Centrally located, Close to major attractions, Attentive staff

          This hotel is conveniently located on Bin Jiang Road along Li River’s western bank. Guests who book a Superior Room can upgrade to a Deluxe Room without being charged. The hotel is a 40 minute drive away from the airport. It is also very close to Center Square, “Two Tower” Lake, and Elephant Trunk Hill. The famous walking street Zhengyang Jie is behind the hotel.

          Reviewed November 27, 2013
          9.7
          Exceptional
          Liem from Hong Kong
          Family with teens
          Stayed 2 nights in October 2013

          Good Stay”

          Wifi, Room, Location

          The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!

          Reviewed November 01, 2013
          9.3
          Exceptional
          Liem from Hong Kong
          Family with young children
          Stayed 2 nights in October 2013

          Good Stay”

          Wifi.Location, Food

          enjoyed our stay and would definitely recommend the sheraton to anyone looking for a central hotel... staff were friendly and helpful with good english. rooms were comfortable and the bed was heaven after the hard beds we had thru the rest of our china tour.. one problem they need to address is the delivery of food...don't expect your meals to come together..

          Reviewed November 01, 2013
          9.2
          Exceptional
          P from Hong Kong
          Group
          Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
          Stayed 4 nights in January 2019

          Excellent service”

          All staff are very nice with great patience and tenderness!

          Reviewed January 31, 2019
          8.8
          Excellent
          Arunee from Thailand
          Family with young children
          Stayed 1 night in January 2019

          Close to walking street”

          Comfortable room, very close to walking street

          Reviewed January 27, 2019
          8.8
          Excellent
          HARANAHALLY
          Family with teens
          Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
          Stayed 3 nights in April 2019

          Family room- booked as 3 adults but only 2 beds when arrived”

          Family room- booked as 3 adults but only 2 beds when arrived. Staff said website mistake. They did free upgrade and put one more bed in a slightly bigger room. Staff were very helpful.

          Reviewed April 20, 2019
          7.6
          Very good
          Yeow from Malaysia
          Business traveler
          Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
          Stayed 1 night in December 2018

          Very good”

          Friendly staffs

          Reviewed December 24, 2018
          7.6
          Very good
          Yeow from Malaysia
          Business traveler
          Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
          Stayed 1 night in December 2018

          Very good”

          Friendly staffs

          Reviewed December 18, 2018
          8.8
          Excellent
          Muliadihardjo from Indonesia
          Couple
          Stayed 1 night in June 2018

          good location, near shopping and food area”

          good and clean hotel. food and shop just behind the hotel. value for money

          Reviewed June 23, 2018

          Distinguished guests, thank you for your visit to Guilin Sheraton Hotel as the destination for this holiday trip, and share your stay experience with us. We are honored to be able to make your stay feel satisfactory! We will uphold the concept of service-oriented, dedicated to provide you with warm and thoughtful service. Thank you again for our support and affirmation, sincerely look forward to you and family, friends again come!

          Responded July 06, 2018
          Sheraton Guilin Hotel
          7.6
          Very good
          Trevor from South Africa
          Couple
          Stayed 3 nights in October 2017

          Great location, restaurant offering average, Bene7 not advised, Club Lounge Breakfast below par! ”

          The hotel is nice, friendly reception staff, room clean and bed comfy!... Club Lounge breakfast disappointing..... arrived just after 9:30am to find omelette and scramble egg section all packed away already, even though breakfast was on offer to 10am.....next morning went at opening time only to find that bread and pastries were not there, they arrived at 6:50am!.......armature service!

          Reviewed October 15, 2017
          5.6
          Andrew from United Kingdom
          Solo traveler
          Stayed 3 nights in July 2017

          outdated and minimal”

          good staff and location. hotel feels like it's running down and about to close. room door kept jamming and plug sockets were problematic. breakfast not much choice/ creativity for 5 star - very little fruit too lobby - sparse and empty of furniture - feels like the hotel is closing down gym was the worst - good facilities but no aircon which was unbelievable and young wet kids running around inside the gym and parents shouting at them (access from the pool should not be through the gym!!) - poolside very few sunbeds so could not stay there for relaxing and smoking allowed around the pool side - I thought most high rated hotels were non smoking throughout!! The management/ owners need to visit a real 5 star hotel to see how far behind the times they are with this place

          Reviewed July 11, 2017

          Dear guest, Thank you for your stay and spending time to share your feelings with us. We are glad to hear that you enjoyed our location and service. Regarding your unhappy experience, we would like to express our sincere apologies for not being able to meet your expectations on this occasion, we do have plan to refurbish whole hotel.Thank you for taking the time to share your thoughts regarding this issue. Hope that you will give us the opportunity to better serve you in the near future!

          Responded April 09, 2019
          Sheraton Guilin Hotel
          7.2
          Very good
          Pravin from United States
          Couple
          Stayed 3 nights in February 2017

          great location but tired hotel”

          It is located right next to the walking street and all the attractions but the rooms are very old and need refurnishing. Even though we booked a premier room , they tried to push us to take a room in the back where the views are not good, but we insisted and got a room overlooking the river and mountains. The tour desk company the hotel uses was very disappointing in the way they booked our tickets and the tour guide was very casual and uncaring.Make sure they make bookings the way you would like!

          Reviewed March 06, 2017
          9.2
          Exceptional
          Ali from Saudi Arabia
          Family with young children
          Stayed 3 nights in August 2016

          Lovely ”

          I enjoyed staying at this hotel my kids love the play ground area at the lobby the restaurant is very good and delicious Food the rooms are not too bad old furniture but still clean and they are different standard the old building is worse than the new one and the highest floors are better than the other at the end still good hotel in a good area lots of restaurant nearby

          Reviewed August 23, 2016
          8.0
          Excellent
          Alan from United Kingdom
          Business traveler
          Stayed 1 night in September 2015

          Nothing outstanding about this hotel”

          The location was good and the gym and pool were quite nice

          Very nice and central location. This was more like an old 5 star Chinese style hotel than what I expected from a Sheraton. The rooms looked a little old. It was quite comfortable though. The breakfast was pretty poor and I would give it a miss.

          Reviewed September 14, 2015
          12345
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          • Excellent location
          • Fubo Hill
          • Guilin Bus Station is within 1.65 km