Experience Ultimate Comfort and Convenience at Sheraton Hai Phong
Welcome to Sheraton Hai Phong, a luxurious 5.0 star hotel located in the heart of Haiphong, Vietnam. Our hotel boasts an array of world-class facilities that cater to your every need, including 24-hour room service, shops, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, concierge, massage, indoor pool, hot tub, fitness center, sauna, steamroom, spa, and Wi-Fi in public areas. We also offer a car park, free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, luggage storage, convenience store, daily housekeeping, gift/souvenir shop, taxi service, breakfast buffet, continental breakfast, car park onsite, and a car park free of charge. Book your stay with us today and experience ultimate comfort and convenience like never before.
Luxurious Room Types at Sheraton Hai Phong
Sheraton Hai Phong offers a range of luxurious room types to suit every traveler's needs. Choose from the Deluxe Guest room with 1 King Bed or 2 Single Beds, or indulge in the spacious Executive Suite with a Skyline view featuring 1 King Bed. For a truly unforgettable stay, opt for the Presidential Suite with a Skyline view, boasting an impressive 300 square meters of space. The Sheraton Club also offers Guest rooms with 1 King Bed or 2 Single Beds, both with stunning Skyline views, perfect for those seeking a more exclusive experience.
Exceptional Service, Delicious Breakfast, and Beautiful Rooms
Sheraton Hai Phong has received rave reviews from its guests, who have praised the hotel for its exceptional service, delicious breakfast, and beautiful rooms. The staffs are very friendly and helpful, making guests feel welcomed and comfortable. The breakfast is a highlight, with a wide selection of delicious dishes to choose from. Guests have also complimented the hotel's great facilities, including the swimming pool, and its good value for money. The rooms are beautiful, clean, and well-appointed, with comfortable living environments. Additionally, the hotel's location is convenient, and the surrounding facilities are good. Overall, guests have had an excellent experience at Sheraton Hai Phong and many have expressed their desire to stay there again.
Experience Exceptional Comfort and Service at Sheraton Hai Phong
Sheraton Hai Phong in Haiphong, Vietnam is a luxurious hotel that has received outstanding customer ratings. With an overall rating of 8.9, guests have praised the hotel for its exceptional cleanliness, top-notch facilities, and outstanding staff performance. The hotel's facilities have received a remarkable rating of 9.0, showcasing the hotel's commitment to providing guests with a comfortable and enjoyable stay. Additionally, the hotel's staff performance has been commended, with a rating of 8.9, highlighting their dedication to ensuring guests feel welcomed and valued. While the hotel's location has received an 8.5 rating, the exceptional value for money with an 8.7 rating makes it an excellent choice for travelers looking for a luxurious and comfortable stay. Overall, Sheraton Hai Phong is a highly recommended hotel that offers exceptional comfort, service, and value for money.
Nice hotel”
I stayed at Vinpearl Imperia Hai Phong for my short trip to visit my family in Hai Phong. My room was on 35th flr with a very nice view. The room was big, clean. Breakfast was delicious with many dishes. Staffs were very friendly and helpful.
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Dear Thi, Thank you very much for taking the time to provide this kind review. We are pleased to know that you had a great time with us and you really enjoyed our breakfast. Once again, thank you for recommending our hotel. We hope to have the pleasure to welcome you again shortly. Best Regards, The Hotel Management
rooms are clean”
close to city center and good for business stay.
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Dear Ms. Joana, Thank you for giving us such a wonderful review. Your kind words to our staff is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Oanh Dao (Ms.) Front Office Manager
Exceptional”
Very good & clean hotel in Haiphong. View is very nice. I've been here for many times and will come back soon. My favorite place.
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Dear Nhan, Greetings from Vinpearl Hotel Imperia Hai Phong! On behalf of all of my team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management
Nice Hotel in Hai Phong”
Good Location. Have shopping mall and many shops around.
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Dear LIK, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dang Thanh Tung Front Office Manager
Beautiful property”
Incredibly friendly and helpful staff in all aspects of the stay from check-in to the restaurant, help re-booking a flight - everything. Beautiful room, clean and well appointed. Great food in the restaurant. Vincom shopping mall next door.
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Dear Scott Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of my team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management
New hotel with very clean facilities and a mall next door.”
This is a very new hotel with everything that one would expect from a 5-star hotel, a big GYM, 40m lap pool, spacious room and bathroom, great service and many restaurants and a market in an adjacent mall.
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Dear Khanh, Thank you very much for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. The team will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back again in the near future. Best regards, The Hotel Management
5 star”
The hotel staff are very professional. The building is on a shopping center but a bit far from other parts of town but you can taxi/grab it. Beautiful Deluxe King room w tub and corner view (double sided) on high floor. Excellent breakfast. Comfortable bed. But you pay for all this , still not bad for quality of service/room.
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Dear Mr Barham, Thank you for leaving your feedback. We wish you had a more enjoyable experience at our hotel, but you gave us feedback that we need to improve the service. We are committed to providing the best experience to our customers. In the case of customers, there were areas where we were lacking. If you give us the opportunity to restore your trust, we will do our best to experience the best service that many of our customers have liked. Thank you. The Hotel Management
It is really a nice pearl of Haiphong”
Everything is at the right place. Cozy, friendly. Nice stay.
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Xin chào Tran! Warm greetings from Vinpearl Hotel Imperia Hai Phong. Thank you very much for this wonderful review and for sharing your experience with other travelers. We are happy to know that you enjoyed your stay with us and that we have met your expectations. At Vinpearl Hotel Imperia Hai Phong, we always strive to improve our service to make our customer happy and satisfied, and your comment really bring a great deal of motivation to us. The team will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back to Vinpearl Hotel Imperia Hai Phong again in the near future. Best regards, Le Ba Minh Front Office Manager
Nice place”
Good view and facilities.
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Dear Valued Guest, We are very pleased to learn you had a wonderful stay with us and our great facilities met your expectations. Thank you very much for having shared your review and look forward to welcoming you back again very soon Best regards, Hotel Management
Great hotel, good value.”
Hotel is new, great facilities, excellent service, convenient shopping malls and restaurants next door.
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Dear Khanh! Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of our team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management
convenient location”
link to shopping mall and nice restaurants nearby. the hotel looks new and nice breakfast
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Dear YannSiang, We thank you for having shared your review of your stay at Vinpearl Hotel Imperia Hai Phong recently. We appreciate your compliments for our great facilities and location. We are glad to know that you had a great stay with us and the service we provided met your satisfaction and expectation. Your feedback will encourage our team to continue their efforts. We sincerely hope we will have the opportunity to welcome you back again soon. Best regards, The Hotel Management
Good facilities, helpful staffs”
I really enjoy my time staying there.
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Dear TO Greetings from Vinpearl Hotel Imperia Hai Phong ! On behalf of all of my team, thank you so much for sharing such a wonderful review of your recent experience at our hotel. To read the title and the content of your review was very nice and all the team feels overloaded with joy that you hold such fond memories of your stay at Vinpearl Hotel Imperia Hai Phong. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. Once again, our most sincere thanks for sharing your experiences. We look forward to seeing you back to Vinpearl Hotel Imperia Hai Phong very soon. Best regards, The Hotel Management
Exceptional”
Comfortable living environment, friendly service from staff, good surrounding facilities.
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Dear Kunjyun, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
Exceptional”
Comfortable living environment, friendly service from staff, good surrounding facilities
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Dear Kunjyun, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
Exceptional”
Good hotel
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Dear Vinh, Thank you very much for this wonderful review. It's a pleasure to know that you had a great experience and really enjoy your stay with us. Also, we are very thrilled to read that our team has provided the excellent and exceptional service to you. The team will be very happy to see such a wonderful feedback and that their efforts and hard work paid off. We appreciate your feedback and we look forward to welcoming you back again in the near future. Best regards, The Hotel Management
Beat place to stay in Hai phong city”
Best place for money and staying
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Dear Ha, We are very pleased to learn you had a wonderful stay with us and our great facilities met your expectations. Thank you very much for having shared your review and look forward to welcoming you back again very soon Best regards, Hotel Management
Excellent service but expensive”
Excellent service but expensive
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Dear Bao, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Hotel Management
Overrated accommodation ”
A 5-star hotel but they actually appears a lot more like serviced apartment to me. The staffs are inattentive. You have to ask and check and request for everything, even basic things like mini bar services in the room. Their swimming pool is definitely a public pool im an amusement park of which chemicals smell is too too too strong. I try to order some drink from their pool bar but never get my order served. The spa room is terrible and dirty like no one taking care of the cleaning with used towels and trash all over the floor. I can never be successful in booking any slots for their spa services (funny). The breakfast buffet is totally a disaster because it is like a cheap food court, not something I would ever expect in a five star hotel. Really regret my money and my time spent with this place. Will never come back. My holidays were wasted :-(
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Dear Chi, We appreciate the time you spent to share your experience with us. Please accept our sincerely apologize for the unpleasant experience you encountered during your stay with us. Rest assured that we have shared your feedback with our hotel management team for improvement. Thank you and have a nice day! Best regards, Dang Thanh Tung Front Office Manager
Far location, poor amenities for price”
For the price of the room, breakfast should have been included. Food is not even that costly in VN, why cheap out on your guest when theyre already paying higher than avg prices around here for similar hotels. The sky bar was not even open period, why market this when it’s not even ready for the guests? The pool and spa, restaurants, and bar closed very early. There’s really nothing worth eating around here so pls provide ur guests a small restaurant inside the hotel at least.
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Xin chào Thuan, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We have plan to extend our operation time for outlets. Sky Bar will be renovated to Executive Lounge and we hope that the new facility will enhance our service. Once again, we do apology for inconvenience that cause to you. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Front Office Manager Sheraton Hai Phong
Far location, poor staffing, meager amenities for the price”
This hotel is very far from town center and was marked incorrectly on google map (about 5miles off). Our newbie cab driver got lost trying to find it on the gps on google map. For the price of the room, breakfast should have been included but was not. Tables in the lobby were dirty. Staff did not greet you right away to help w luggage upon arrival.
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Xin Chào! Thank you for taking the time to share your feedback. We learn from that to improve our service. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lisa Dao (Ms.) Front Office Manager Sheraton Hai Phong