Exterior view, Sheraton Hanoi Hotel in Hanoi
Sheraton Hanoi Hotel
Lobby, Sheraton Hanoi Hotel in Hanoi
Restaurant, Sheraton Hanoi Hotel in Hanoi
Garden, Sheraton Hanoi Hotel in Hanoi
Sheraton Hanoi Hotel
Restaurant, Sheraton Hanoi Hotel in Hanoi

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Sheraton Hanoi Hotel

5 stars out of 5
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Tennis court

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
8.3Excellent

680 reviews

680 reviews

See map

8.1Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
YNOT
140 m
Oasis Grocery Store and Gourmet Shop
170 m
Hoa Fashion
180 m
Hanoi Design Centre
270 m
Lacquer and more
270 m
Popular landmarks
Presidential Palace Historical Site
2.3 km
Ho Chi Minh Mausoleum
2.6 km
One Pillar Pagoda
2.9 km
Vietnam Military History Museum
3.1 km
Old Quarter
3.5 km
Closest landmarks
Vietfighter
230 m
Huang Xi To Ho
620 m
 International SOS Medical and Dental Clinic - 24 hrs
630 m
Elegant Suites Westlake pool
720 m
Zo Project
770 m
Value for money8.0
Distance to city center5km
Location rating8.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport17.9 km

Rooms available at Sheraton Hanoi Hotel

Excellent
Room comfort & quality

8.3

Sheraton Club King, Club level, Guest room, 1 King
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Club level, Suite, 1 King
...
  • Room size: 126 m²/1356 ft²
  • Lake view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Imperial Suite, Club level, Suite, 1 King
...
  • Room size: 176 m²/1894 ft²
  • Lake view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Sheraton Club Twin, Club lounge access, Guest room
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Executive Suite, Club level, 1 Bedroom Executive Suite
...
  • Room size: 67 m²/721 ft²
  • Lake view
  • 1 king bed & 1 sofa bed
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Ambassador Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 112 m²/1206 ft²
  • Lake view
  • 1 king bed & 1 sofa bed
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Grand Deluxe King, Guest room, 1 King, High floor
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed
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Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Executive Suite
...
  • Room size: 67 m²/721 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Top things to do in Hanoi

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Are there ATM on-site at Sheraton Hanoi Hotel?

Absolutely! The perks of staying at Sheraton Hanoi Hotel include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

What is the typical travel time to the closest airport from Sheraton Hanoi Hotel?

The average travel time to get from Sheraton Hanoi Hotel to the airport is 25 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

How many floors does Sheraton Hanoi Hotel have?

Sheraton Hanoi Hotel has a total of 18 floors.

How many rooms does Sheraton Hanoi Hotel have?

Sheraton Hanoi Hotel has a total of 299 rooms.

What was the average room rate for Sheraton Hanoi Hotel been in the past month?

The average room rate for Sheraton Hanoi Hotel in the past month is 5139475.69 VND, compared to city's average of 1188088.57 VND.

In which languages can Sheraton Hanoi Hotel's employees communicate?

Sheraton Hanoi Hotel can communicate in 6 languages and supports well-known languages such as English and Mandarin Chinese for travelers traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about Sheraton Hanoi Hotel's view?

88.0% of our past visitor reviews have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Sheraton Hanoi Hotel down in the review section.

What is the typical rating that verified Families with older children have given to Sheraton Hanoi Hotel?

Verified families with older children that have stayed at this property have given Sheraton Hanoi Hotel an average rating of 8.6. You can check out more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Sheraton Hanoi Hotel?

The closest train, metro, or bus station is Hanoi Railway Station, 4056.95 m away from Sheraton Hanoi Hotel.

Is breakfast offered at Sheraton Hanoi Hotel?

Wake up to an incredible buffet, � la carte, and continental breakfast at Sheraton Hanoi Hotel. Visitors can enjoy breakfast offered with an additional charge of 560000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Sheraton Hanoi Hotel

More about Sheraton Hanoi Hotel

Experience Luxury and Convenience at Sheraton Hanoi Hotel

Welcome to Sheraton Hanoi Hotel, a 5-star oasis nestled in the heart of Hanoi, Vietnam. With its unrivaled location, luxurious amenities, and impeccable service, this hotel offers a truly memorable experience for both business and leisure travelers. As you step into the grand lobby of Sheraton Hanoi Hotel, you will be greeted by a warm and inviting atmosphere. The hotel boasts 299 elegantly appointed rooms, each designed to provide the utmost comfort and relaxation. Whether you choose a spacious Deluxe Room or indulge in the lavishness of a Suite, you can expect modern furnishings, plush bedding, and stunning views of the city or the tranquil West Lake. Check-in begins at 3:00 PM, allowing you ample time to settle in and make the most of your stay. The hotel's check-out time is set at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or take a refreshing dip in the sparkling outdoor pool. If you have an early flight to catch, rest assured that the hotel is conveniently located just 25 minutes away from the airport, ensuring a stress-free journey. Sheraton Hanoi Hotel is a haven for families traveling with children. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal choice for a memorable family getaway. With a range of family-friendly amenities and activities, including a dedicated children's pool and a Kids Club, young guests will be entertained and well taken care of throughout their stay. Experience the allure of Hanoi while enjoying the comfort and convenience of Sheraton Hanoi Hotel. With its prime location, luxurious accommodations, and thoughtful amenities, this 5-star retreat is the perfect choice for travelers seeking a truly unforgettable stay in Vietnam's vibrant capital city.

Unwind and Indulge at Sheraton Hanoi Hotel's Exquisite Entertainment Facilities

Sheraton Hanoi Hotel takes pride in offering an array of entertainment facilities that will leave you feeling pampered and rejuvenated. Whether you are in the mood for some retail therapy or want to dance the night away, this hotel has it all. Start your day by exploring the various shops located within the hotel premises. From boutique stores to souvenir shops, you'll find everything you need to indulge in some retail therapy. After a day of shopping, head to the hotel's bar and unwind with a refreshing drink. The bar offers a cozy ambiance and a wide selection of beverages to suit every taste. For those seeking a vibrant nightlife experience, look no further than the hotel's nightclub. Dance to the beats of the latest music and mingle with fellow guests in this lively setting. If you prefer a more relaxing experience, indulge in a soothing massage at the hotel's spa. Let the expert therapists melt away your stress and tension, leaving you feeling blissfully relaxed. To further enhance your relaxation, take advantage of the hotel's hot tub, sauna, and steam room facilities. Immerse yourself in the warm waters of the hot tub, detoxify in the sauna, or indulge in a steam session to rejuvenate your body and mind. If you prefer outdoor relaxation, the hotel's garden provides a serene and tranquil setting to unwind. After a long day, gather in the shared lounge/TV area with fellow guests and catch up on your favorite shows or sports events. The comfortable seating and state-of-the-art entertainment system ensure a delightful experience for all. Finally, don't forget to visit the gift/souvenir shop to pick up a memento of your stay at Sheraton Hanoi Hotel. With its diverse range of entertainment facilities, Sheraton Hanoi Hotel ensures that every guest's desires are met. Whether you're in the mood for shopping, nightlife, relaxation, or simply enjoying some downtime, this hotel has something for everyone.

Stay Active at Sheraton Hanoi Hotel's State-of-the-Art Sports Facilities

At Sheraton Hanoi Hotel, staying active and maintaining your fitness routine is a breeze with our top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind after a long day of exploring Hanoi, our hotel has something for everyone. Start your day with an invigorating workout at our free 24-hour fitness center. Equipped with state-of-the-art exercise machines and weights, you can tailor your workout to suit your fitness goals. If you prefer outdoor activities, head to our tennis courts for a friendly match or improve your skills with a private lesson from our experienced instructors. Cool off and soak up the sun at our outdoor pool, surrounded by lush greenery and comfortable loungers. Take a refreshing dip in the crystal-clear water or simply relax with a book and enjoy the tranquil atmosphere. For those seeking inner peace and balance, our yoga room offers a serene space to practice your poses and find your zen. With Sheraton Hanoi Hotel's exceptional sports facilities, there's no excuse to let your fitness routine slide while you're away from home. Stay active, have fun, and make the most of your stay with us.

Unparalleled Convenience at Sheraton Hanoi Hotel

At Sheraton Hanoi Hotel, convenience is at the forefront of your stay. With a range of top-notch facilities and services, your every need is catered to. Enjoy the luxury of 24-hour room service, ensuring that you can indulge in delicious meals and snacks at any time of the day or night. Additionally, take advantage of the hotel's laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, Sheraton Hanoi Hotel offers a range of services to make your stay hassle-free. Benefit from the safety deposit boxes, providing a secure place to store your valuables. The concierge is also on hand to assist with any requests or recommendations you may need, ensuring that you have a seamless experience during your time in Hanoi. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. Guests with executive lounge access can enjoy exclusive privileges, including complimentary breakfast and evening cocktails. Other convenience facilities include free Wi-Fi in all rooms, dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping. With these exceptional amenities, Sheraton Hanoi Hotel ensures that your stay is comfortable, convenient, and truly unforgettable.

Convenient and Comprehensive Transport Facilities at Sheraton Hanoi Hotel

Sheraton Hanoi Hotel offers a wide range of transport facilities to ensure a seamless and hassle-free experience for its guests. The hotel provides airport transfer services, allowing guests to arrive at the hotel comfortably and efficiently. Additionally, Sheraton Hanoi Hotel offers tours for guests who want to explore the vibrant city of Hanoi with ease. For guests with their own vehicles, the hotel offers valet parking and a spacious car park onsite. Self-parking is also available, making it convenient for guests who prefer to park their own cars. Furthermore, Sheraton Hanoi Hotel provides a shuttle service, allowing guests to easily access nearby attractions and popular destinations. For those who prefer to hire a car, the hotel offers car hire services. Guests can conveniently rent a car from the hotel and explore Hanoi at their own pace. Additionally, a taxi service is available for guests who require transportation to any destination in the city. To enhance guests' travel experience, Sheraton Hanoi Hotel also provides a ticket service, making it easy for guests to book tickets for various attractions and events in Hanoi. With its comprehensive transport facilities, Sheraton Hanoi Hotel ensures that guests can easily navigate the city and make the most of their stay.

Luxurious Room Facilities at Sheraton Hanoi Hotel

Indulge in a world of comfort and luxury at Sheraton Hanoi Hotel, where every aspect of your stay is designed to exceed your expectations. Each room is equipped with state-of-the-art facilities to ensure a memorable and relaxing experience. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the bustling city. Wrap yourself in the plush bathrobes provided, adding a touch of elegance and comfort to your stay. Stay up to date with the latest news by enjoying a complimentary daily newspaper, delivered right to your door. Getting ready for the day is a breeze with the hair dryer provided, ensuring you always look your best. Sit back and unwind while watching your favorite shows on the television, offering a wide range of channels for your entertainment. Quench your thirst with the well-stocked mini bar, offering a selection of beverages and snacks. Experience the convenience of satellite/cable TV, allowing you to catch up on your favorite shows or stay connected with the world. Keep your drinks and snacks fresh in the refrigerator, providing you with the flexibility to enjoy refreshments at any time. At Sheraton Hanoi Hotel, every detail has been carefully considered to create a truly exceptional stay for our guests.

Indulge in Exquisite Dining at Sheraton Hanoi Hotel

At Sheraton Hanoi Hotel, guests are treated to a culinary journey like no other. With a range of dining facilities available, from a 24-hour room service to a delightful restaurant, there is something to satisfy every palate. Start your day off right with a delicious breakfast buffet, featuring a wide array of choices to suit all tastes. Whether you prefer a hearty continental breakfast or a lighter option, the hotel has you covered. The attentive staff ensures that your dining experience is seamless, providing prompt room service and daily housekeeping to ensure your comfort and satisfaction. For a truly memorable dining experience, head to the hotel's restaurant, where expert chefs craft exquisite dishes using the finest ingredients. The menu showcases a fusion of international and Vietnamese flavors, offering a delightful blend of familiar favorites and exciting new creations. With its elegant ambiance and impeccable service, the restaurant is the perfect setting for a romantic dinner or a gathering with friends. Indulge in the culinary delights at Sheraton Hanoi Hotel and let your taste buds be tantalized by the exceptional dining options on offer. Whether you're enjoying a leisurely breakfast, savoring a gourmet dinner, or simply ordering room service, you can expect nothing less than culinary excellence at this luxurious hotel.

Luxurious and Spacious Room Offerings at Sheraton Hanoi Hotel

Indulge in the opulent and spacious room offerings at Sheraton Hanoi Hotel. With a variety of room types to choose from, you are sure to find the perfect accommodation to suit your needs. Experience ultimate comfort and elegance in the Ambassador Suite, a lavish 112-square-meter space featuring a sofa bed and a king bed. For those seeking a higher level of luxury, the Club level rooms offer exclusive access to the Club lounge and additional amenities. The 1 Bedroom Suite provides a generous 67 square meters of space, with a sofa bed and a king bed for your utmost relaxation. Booking your stay at Sheraton Hanoi Hotel through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and make a reservation with just a few clicks. Take advantage of Agoda's unbeatable deals and secure your luxurious stay at Sheraton Hanoi Hotel today.

Discover the Tranquil Charm of Tay Ho District in Hanoi

Nestled on the shores of West Lake, Tay Ho District offers a serene and picturesque escape from the bustling city center of Hanoi, Vietnam. Known for its tranquil charm, this district is a popular destination for both locals and tourists seeking a peaceful retreat. The highlight of Tay Ho District is undoubtedly West Lake, the largest freshwater lake in Hanoi. With its sparkling waters and lush green surroundings, it provides a stunning backdrop for leisurely strolls, cycling, or even boating. Take a relaxing boat ride and explore the lake's many islands, each with its own unique attractions. Discover the historic Tran Quoc Pagoda, the oldest Buddhist temple in Hanoi, located on a small island in the lake. Or simply find a cozy lakeside cafe and enjoy a cup of Vietnamese coffee while taking in the breathtaking views. Aside from its natural beauty, Tay Ho District is also known for its vibrant expat community and trendy dining scene. The district is dotted with trendy restaurants, cafes, and bars, offering a wide range of international cuisines. Whether you're craving authentic Vietnamese dishes, Mediterranean delights, or hearty Western fare, you'll find plenty of options to satisfy your taste buds. After a delicious meal, explore the local markets and boutique shops that line the streets, where you can find unique handicrafts, souvenirs, and fashion items. With its peaceful ambiance, stunning lake views, and diverse dining options, Tay Ho District is a must-visit destination for travelers looking to experience a different side of Hanoi. Whether you're seeking relaxation, cultural exploration, or culinary delights, this district has something for everyone.

Convenient Transportation Options from Hanoi Airports to Sheraton Hanoi Hotel

Located in the picturesque Tay Ho District of Hanoi, Vietnam, Sheraton Hanoi Hotel offers a luxurious and comfortable stay for travelers visiting this vibrant city. Getting to the hotel from the nearest airports is a breeze, thanks to the various transportation options available. If you are arriving at Noi Bai International Airport, the most convenient way to reach Sheraton Hanoi Hotel is by taxi. Taxis are readily available at the airport and offer a hassle-free journey to the hotel. The journey takes approximately 35 minutes, depending on traffic conditions. Alternatively, you can also book a private transfer in advance to ensure a smooth and comfortable ride to the hotel. For those arriving at the smaller Gia Lam Airport, located to the east of Hanoi, taxis are also available for transportation to Sheraton Hanoi Hotel. The journey from Gia Lam Airport to the hotel takes around 45 minutes, depending on traffic. It is advisable to negotiate the fare with the taxi driver before starting the journey. No matter which airport you arrive at, Sheraton Hanoi Hotel is easily accessible, offering a convenient and comfortable base for exploring the enchanting city of Hanoi. With its luxurious amenities, excellent service, and prime location, Sheraton Hanoi Hotel is the perfect choice for both leisure and business travelers.

Explore the Vibrant Surroundings of Sheraton Hanoi Hotel

Situated in the heart of Hanoi, Sheraton Hanoi Hotel offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you will find Ho Tay Water Park, a thrilling destination for families and adventure enthusiasts. Dive into a world of water slides, wave pools, and lazy rivers, promising a day of fun and excitement for all ages. For those seeking a cultural experience, Kim Lien Pagoda is a must-visit attraction. Immerse yourself in the serene ambiance of this ancient Buddhist temple, adorned with intricate carvings and stunning architecture. Take a moment to reflect and find inner peace amidst the tranquil surroundings. If you're in the mood for some retail therapy, head to the nearby mall and indulge in a shopping spree. Discover a wide range of local and international brands, trendy fashion boutiques, and vibrant food courts offering a variety of cuisines to satisfy your cravings. After a day of exploration, unwind and rejuvenate at Zenith yoga, where experienced instructors guide you through invigorating yoga sessions. Find your inner balance and leave feeling refreshed and energized. With its convenient location, Sheraton Hanoi Hotel allows you to easily access Vin+ 35B Xuân La, Phu Tay Ho, International SOS Medical and Dental Clinic - 24 hrs, Oasis Grocery Store and Gourmet Shop, and Gian Hàng Từ Thiện, ensuring that you have everything you need at your fingertips. Experience the best of Hanoi's vibrant surroundings when you stay at Sheraton Hanoi Hotel. Whether you're seeking adventure, cultural immersion, or retail therapy, this hotel's prime location ensures that you can explore the city's landmarks and attractions with ease.





A Culinary Haven: Dining Options Near Sheraton Hanoi Hotel

Sheraton Hanoi Hotel is surrounded by a vibrant array of dining options that will satisfy even the most discerning food lovers. Just steps away from the hotel, you will find MAAZI West-Lake, a stylish restaurant serving up a fusion of Asian and European flavors. If you're craving authentic Indian cuisine, Dalcheeni Indian Restaurant and Hill top curry Indian restaurant are both excellent choices. For a taste of international fare, head to Chops Tay Ho or 6 Degrees, where you can indulge in a variety of mouthwatering dishes. Pizza lovers will be delighted by the offerings at Pizza Belga, while those seeking a lively atmosphere can visit The Republic. If you're in the mood for Mexican cuisine, Anita's Cantina is the place to be. For a truly unique dining experience, Dragon Cello Restaurant offers a fusion of Vietnamese and French cuisine, while Phuong Nguyen Restaurant specializes in traditional Vietnamese dishes. With such a diverse range of options, you'll never run out of delicious dining choices during your stay at Sheraton Hanoi Hotel.

Shop 'til you drop at Sheraton Hanoi Hotel's surrounding shopping landmarks

Located in the heart of Hanoi, Sheraton Hanoi Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Module 7, a trendy boutique known for its unique and stylish clothing. If you're looking for handmade wooden furniture and home decor, Wood Plus Vietnam is the place to go. For fashionable clothing made from sustainable materials, Zeds Threads and George's Fashion Boutique are must-visit stores. L'Atelier offers a curated selection of high-end designer pieces, while Lacquer and more showcases exquisite lacquerware. If you're in search of unique handmade accessories and gifts, Zo Project is the perfect destination. And for a wide range of international brands and luxury goods, head to Emporium Hanoi. Lastly, don't miss out on Bamboo Village Shop, where you can find beautiful bamboo products and souvenirs to take home as a reminder of your time in Hanoi. With such a diverse range of shopping options right at your doorstep, Sheraton Hanoi Hotel is the ideal base for a shopping spree in Hanoi.

Luxury at a Competitive Price: Sheraton Hanoi Hotel

Experience the epitome of luxury without breaking the bank at Sheraton Hanoi Hotel. With an average room price of just $208, this prestigious hotel offers unparalleled value for money. When compared to the average price of a hotel room in Hanoi, which stands at $67, Sheraton Hanoi Hotel stands out as a true gem in terms of affordability and opulence. Nestled in the heart of Hanoi, Sheraton Hanoi Hotel boasts world-class amenities, impeccable service, and stunning views of the city skyline. From the moment you step into the grand lobby, you'll be captivated by the elegant decor and warm ambiance. The spacious and well-appointed rooms offer a haven of comfort, featuring plush beds, modern furnishings, and state-of-the-art technology. Whether you're visiting for business or leisure, Sheraton Hanoi Hotel provides a luxurious retreat at a fraction of the price you would expect. Indulge in a culinary journey at one of the hotel's exquisite restaurants, where skilled chefs prepare a tantalizing array of international and local cuisines. Unwind and rejuvenate at the on-site spa, offering a range of invigorating treatments and therapies. With a fully equipped fitness center, outdoor pool, and tennis courts, there are plenty of options to stay active and energized during your stay. Don't miss out on this exceptional opportunity to experience luxury accommodation at an unbeatable price. Book your stay at Sheraton Hanoi Hotel and discover a world of elegance and comfort without compromising on affordability.

A Haven of Excellence and Comfort

Sheraton Hanoi Hotel in Hanoi, Vietnam is renowned for its exceptional service, comfortable rooms, and delightful atmosphere. Guests rave about the great rooms, wonderful buffet breakfast, and excellent service provided by the friendly and accommodating staff. The hotel's superb service ensures a pleasant and relaxing stay, making it a favorite choice for many travelers. The pool, especially on sunny days, offers a serene and rejuvenating experience. With its nice atmosphere and consistent quality, Sheraton Hanoi Hotel is a preferred destination for guests who have tried various other hotels but always find themselves returning to its welcoming embrace.

Unforgettable Experiences Await at Sheraton Hanoi Hotel

Discover a world of exceptional hospitality and unforgettable experiences at Sheraton Hanoi Hotel. With an impressive overall rating of 8.3, this luxurious hotel has received high praise from guests who have had the pleasure of staying here. From the moment you step foot into the grand lobby, you'll be greeted by the attentive and friendly staff, setting the tone for a truly remarkable stay. One of the standout features of Sheraton Hanoi Hotel is its exceptional staff performance, which has been rated an impressive 8.6. The dedicated team goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with arranging transportation, recommendations for local attractions, or simply a warm smile to brighten your day, the staff at Sheraton Hanoi Hotel is ready to exceed your expectations. Cleanliness is another area where Sheraton Hanoi Hotel excels, with a rating of 8.7. Guests have consistently praised the hotel's commitment to maintaining a pristine environment throughout the property. From the immaculate rooms to the well-maintained public areas, you can expect nothing less than spotless surroundings during your stay. This attention to detail creates a sense of comfort and relaxation, allowing you to fully unwind and enjoy your time at the hotel. If you're looking for a hotel that offers exceptional facilities, Sheraton Hanoi Hotel is the perfect choice. With a rating of 8.4, guests have raved about the hotel's extensive range of amenities. Take a dip in the sparkling outdoor pool, indulge in a rejuvenating spa treatment, or stay active at the state-of-the-art fitness center. Whatever your preference, Sheraton Hanoi Hotel has something to cater to every need and ensure that your stay is nothing short of extraordinary.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

19 mentions

Food & Dining

16 mentions

Internet

13 mentions

Housekeeping

7 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room windows that open
  • Secondary locks on all room windows
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Vegetarian
  • Gluten-free
Restaurants on site
Oven D'or
  • Cuisine: International
  • Menu: Buffet
Hemispheres Steak & Seafood Grill Restaurant
  • Cuisine: Steakhouse
  • Menu: A-la-carte

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, Vietnam
Excellent
Location

8.1

Airports
  • Noi Bai International Airport (HAN)
    17.9 km 27 min drive
  • Cat Bi International Airport (HPH)
    96.5 km
Public transportation
  • Hanoi Railway Station
    4.1 km 17 min drive
Hospital or clinic
  •  International SOS Medical and Dental Clinic - 24 hrs
    630 m
Shopping
  • Night Market
    3.2 km
Convenience store
  • Vinmart
    2.1 km 10 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    2.3 km
  • Ho Chi Minh Mausoleum
    2.6 km
  • One Pillar Pagoda
    2.9 km
  • Vietnam Military History Museum
    3.1 km
  • Old Quarter
    3.5 km
  • Temple of Literature & National University
    3.6 km
  • St. Joseph's Cathedral
    3.9 km
  • Vietnam Museum of Ethnology
    4.0 km
  • Hoa Lo Prison
    4.1 km
  • Vietnamese Women's Museum
    4.6 km
Nearby landmarks
  • YNOT
    140 m
  • Oasis Grocery Store and Gourmet Shop
    170 m
  • Hoa Fashion
    180 m
  • Vietfighter
    230 m
  • Hanoi Design Centre
    270 m
  • Lacquer and more
    270 m
  • Wood Plus Vietnam
    270 m
  • Bamboo Village Shop
    300 m
  • Module 7
    310 m
  • L'Atelier
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1150000 VND
  • Distance from city center5km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)560000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • License Id / Local Tax ID/ Entity Name0100112268
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 299
  • Year property opened2003
Parking
  • Daily parking fee0 VND

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Sheraton Hanoi Hotel from real guests

8.3
Cleanliness8.7
Service8.6
Facilities8.5
Room comfort and quality8.3
Location8.1
Value for money8.0
High score for Hanoi
Rating
9+ Exceptional (126)
8-9 Excellent (82)
7-8 Very Good (93)
6-7 Good (29)
<6 Below Expectation (44)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 374 verified guest comments
12345
10.0
Exceptional
Jihee from South Korea
Family with young children
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in August 2022

Cozy hotel”

Thank you for creating such wonderful memories and warm experiences for our family's first trip to Vietnam. Despite our early check-out, you prepared breakfast for us and greeted us with a smile every time we entered the hotel, making us feel the warmth of your hospitality. The hotel's furnishings have a vintage and antique feel, and the bathroom atmosphere was really nice haha.

Reviewed September 05, 2022
Auto-translated through generative A.I.

친애하는 Mr./ Ms. Jihee, 우리는 당신이 쉐라톤 하노이 호텔에 머무르는 것을 매우 기쁘게 생각합니다. 최고의 서비스를 제공하는 데 영감을 줄 수 있는 리뷰를 남겨주셔서 감사합니다. 향후 여행을 통해 하노이를 다시 방문하게 된다면 쉐라톤 하노이 호텔에서 다시 모실 수 있기를 기대합니다.

Responded October 09, 2022
Sheraton Hanoi Hotel
10.0
Exceptional
MINYOUNG from South Korea
Group
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in December 2022

Sheraton that I want to visit again”

All the staff were very friendly and the service was great!! :) The breakfast was delicious and the view was great too!! The room was clean and the bathroom was spacious and clean too!! I really want to come back again!!

Reviewed December 17, 2022
Auto-translated through generative A.I.

Dear Mr./Ms. Min Young, We are truly impressed to know that you had an enjoyable and memorable experience with Sheraton Hanoi Hotel. At Sheraton Hanoi, we are committed in delivering high quality products and top-notch services to all of our guests. The hotel is located right next to West Lake, which brings about a sense of tranquility for the guest stay whether it is for business or leisure. We will pass your great compliment to the Team. It would definitely make their days! I do hope that your journey will lead to this beautiful city of Hanoi again. We look forward to welcoming you back in the future.

Responded December 19, 2022
Sheraton Hanoi Hotel
10.0
Exceptional
Yeajung from Vietnam
Family with teens
Sheraton Club Twin, Club lounge access, Guest room
Stayed 2 nights in November 2022

Very kind”

Even though the hotel is little old but everyone who works there is extremely nice. So, old or new? It doesn’t really matter. We all had great time there.

Reviewed November 06, 2022

Dear Mr./Ms. Yeajung, We are truly impressed to know that you had an enjoyable and memorable experience with Sheraton Hanoi Hotel. At Sheraton Hanoi, we are committed in delivering high quality products and top-notch services to all of our guests. The hotel is located right next to West Lake, which brings about a sense of tranquility for the guest stay whether it is for business or leisure. We will pass your great compliment to the Team. It would definitely make their days! I do hope that your journey will lead to this beautiful city of Hanoi again. We look forward to welcoming you back in the future.

Responded November 06, 2022
Sheraton Hanoi Hotel
10.0
Exceptional
Gwen from Singapore
Business traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in June 2022

Exceptional”

Love the quilt, so comfortable. Awesome service from all the staff. Thank u for making my stay so lovely!

Reviewed June 19, 2022
10.0
Exceptional
Gwen from Singapore
Business traveler
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in July 2022

Awesome service ”

Awesome service that makes me feel well taken care of at every spot

Reviewed July 24, 2022

Dear Ms. Gwen, We are truly impressed to know that you had an enjoyable and memorable experience with Sheraton Hanoi Hotel. At Sheraton Hanoi, we are committed in delivering high quality products and top-notch services to all of our guests. The hotel is located right next to West Lake, which brings about a sense of tranquility for the guest stay whether it is for business or leisure. We will pass your great compliment to the Team. It would definitely make their days!I do hope that your journey will lead to this beautiful city of Hanoi again. We look forward to welcoming you back in the future. Warm regards, Marketing & Communications Team

Responded November 01, 2022
Sheraton Hanoi Hotel
12345
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