Sheraton Hokkaido Kiroro Resort
Sheraton Hokkaido Kiroro Resort
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 Sheraton Hokkaido Kiroro Resort

  • 15 m²/161 ft²
  • Non-smoking
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Interior view Sheraton Hokkaido Kiroro Resort
Interior view
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Interior view Sheraton Hokkaido Kiroro Resort
Interior view
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Swimming pool Sheraton Hokkaido Kiroro Resort
Swimming pool
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See map Sheraton Hokkaido Kiroro Resort
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Very good
Location
7.8
See all 60 photos Sheraton Hokkaido Kiroro Resort
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Sheraton Hokkaido Kiroro Resort

Very good location
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Excellent
From 209 reviewsSee what guests said
8.3
Recommended by 88% of guests
Value for money8.3
Distance to city center30 km
Location rating7.8
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport32.6 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

Room choices
10.0
Exceptional
Room comfort & quality
Superior
Superior
...
  • Nature view
  • 31 m²/334 ft²
  • 2 single beds
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Grand Room
Grand Room
...
  • Mountain view
  • 57 m²/614 ft²
  • 2 single beds
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Suite
Suite
...
  • Mountain view
  • 57 m²/614 ft²
  • 2 single beds
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Deluxe
Deluxe
...
  • Nature view
  • 22 m²/237 ft²
  • 2 single beds
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Japanese Room
Japanese Room
...
  • Mountain view
  • 39 m²/420 ft²
  • 4 futons
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Grand Room
Grand Room
...
  • 2 single beds
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Japanese-Style Room
Japanese-Style Room
...
  • 15 m²/161 ft²
  • Non-smoking
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Superior Twin Room
Superior Twin Room
...
  • 31 m²/334 ft²
  • Non-smoking
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Superior Twin Room
Superior Twin Room
...
  • 30 m²/323 ft²
  • Non-smoking
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Japanese-Style Room
Japanese-Style Room
...
  • 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
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More about Sheraton Hokkaido Kiroro Resort

More about Sheraton Hokkaido Kiroro Resort

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Real reviews from real guests

Agoda Reviews (209)Booking.com Reviews (452)
8.3
Excellent
Read reviews from:
Cleanliness8.8
Facilities8.2
Location7.8
Room comfort and quality10.0
Service8.5
Value for money8.3
Provided by verified guests of Agoda
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Superior
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Showing 107 verified guest comments
12345
5.2
Ratchanee from Thailand
Family with teens
Deluxe
Stayed 2 nights in July 2018
Bad information and bad food”
Food bad taste and bad service bad information
Reviewed July 16, 2018
9.2
Exceptional
Ding from Singapore
Couple
Deluxe
Stayed 1 night in July 2018
Nice hotel near otaru! ”
We stayed a night here because all the hotels in otaru were over priced for the weekend! The hotel is only about 30 mins drive from central otaru but way more comfortable than most hotels in otaru! The room was beautiful, comfortable beds and great scenery. Only downside is that the onsen is located in a nearby hotel and a short drive away! Would definitely stay again any time!!
Reviewed July 16, 2018
10.0
Exceptional
See from Singapore
Family with young children
Deluxe
Stayed 1 night in July 2018
Nice hotel with facilities around”
Good weather
Reviewed July 14, 2018
10.0
Exceptional
Patompong from Thailand
Couple
Deluxe
Stayed 1 night in April 2018
Exceptional”
good for skiing with the beautiful landscape
Reviewed May 10, 2018
5.2
Wei from Singapore
Family with young children
Japanese Room
Stayed 1 night in May 2018
Disappointing stay, unlikely to return. ”
Staff were surprisingly disinterested and nonchalant, we got none of the famed Japanese hospitality. Room was poorly laid out, with wallpaper peeling. On arrival, only 2 futons were laid out; and we had to settle our toddler’s one ourselves (though the futons were indeed some of the most comfy I’ve experienced). The public bath was a ridiculous 5 min walk away from the room we were given, requiring us to go through walkway after walkway to an annex building, and the whole time in our disposable bedroom slippers (cos no other out-of-room slippers were provided!). The minuses were numerous, and I’m hard pressed to think of a positive.
Reviewed May 05, 2018
6.4
Good
Reiko from Japan
Family with young children
Deluxe
Stayed 6 nights in April 2018
for ski school”
the kiroro ski school is wonderful. the hotel itself is old ,so stinky smell from toilet all the time. staffs good , especially some non-japanese staffs trying very hard. breakfast ok, staffs are gentle and flexible. but just bit not worth of the price as many of them surely from package non-cooked there. restaurant at tribute and sheraton definitely over priced. and not much choice, this is the place where is far away from town ,so they should have many range restaurant and need to keep WALK IN seats as well, we did all booking for restaurant for 7days but we saw many people could not get in EVEN many seats left and nobody came 2-3hours to the seats. and at dinner time they should open ALL the restaurants at hotel. when we went there only one restaurant open in sheraton, I can recommend this hotel for the ski class, but I can not recommend this hotel at other seasons at all.
Reviewed April 15, 2018
10.0
Exceptional
kanrutai from Thailand
Couple
Superior
Stayed 1 night in February 2018
VERY IMPRESSIVE ”
I went here on Feb 2018, when snow was everywhere. It was very beautiful from the hotel till the sky. The staff had good service mind, service with big smile. The room is not small and i love looking at the window because you can see the wonderful view that covered with snow. I totally love this hotel. Will come back again for sure :)
Reviewed April 08, 2018
8.8
Excellent
Valerie from United Kingdom
Couple
Deluxe
Stayed 3 nights in March 2018
Convenient ski-in ski out resort ”
Great location, nice decor, but the room is a bit small. Good for families with young children.
Reviewed April 01, 2018
7.2
Very good
Kwan from Hong Kong
Couple
Deluxe Twin Room
Stayed 5 nights in March 2018
Hotel room need to be upgraded”
Good: Very good access to the ski area Cafeteria "Lumiere" offer decent food with reasonable price. However, it just opens till 4pm Staff are very polite and friendly Bad: Room temperature cannot be adjusted. No ventilation in the bathroom. Place for dinner is very limited. The buffet is over priced considering the food quality offered.
Reviewed March 26, 2018
7.6
Very good
Li from Taiwan
Group
Deluxe
Stayed 6 nights in February 2018
Very good”
Too many interim employees working here with less experience such as room sweeping/cleaning stuffs. Restaurant selection is only "2". we always go to Tribute for enjoy. Position is the best, no doubt.
Reviewed March 20, 2018
6.0
Stefan from Switzerland
Couple
Superior King Bedroom 31 to 35 Sq M
Stayed 9 nights in March 2018
Skiing at Kiroro”
The Resort is well located for a ski in - ski out Resort. However some of the facilities, like Onsen and Fitness are located at another partner hotel, which make things not easier. Would expect to have these facilities at the hotel. Transportation from the hotel to Otaru as well as to Sapporo Airport are very limited or not available if you have a morning flight. Also the dining options are very limited and the buffets for breakfast as well as for dinner have a very limited selection and the food is not really good and the alcohol beverages are very pricy. I expected a much larger variety of food and of much better taste for a Sheraton Hotel. We always had to take the shuttle bus to the partner hotel, where you could find a nice and much better Italian Restaurant. For skiing its a very nice place but very lonely in the evenings as there is absolutely nothing at the resort.
Reviewed March 14, 2018
7.2
Very good
Pui from Hong Kong
Solo traveler
Deluxe
Stayed 2 nights in March 2018
Convenient Ski location and hotel”
If you like skiing and would like to do that the first thing arriving a ski resort, this is one wonderful option to pick, it's super close to the ski center! The facilities are fine as well!
Reviewed March 12, 2018
9.2
Exceptional
Darryl from Hong Kong
Couple
Japanese Room
Stayed 3 nights in February 2018
Exceptional”
Perfect location. Room was clean and functional, however, below expectation based on the cost. Was expecting a higher level of luxury based on the amount charged. The buffet was ok but the food was always cold. The restaurant needs to work on providing food that is hot. Otherwise, the food was tasty and there was a good selection. The staff were always courteous and professional. Overall a wonderful experience and we will consider returning next year.
Reviewed February 28, 2018
8.0
Excellent
Theresa from Hong Kong
Couple
Deluxe
Stayed 3 nights in February 2018
Good Location”
Great location since it's a ski-in/out hotel, so we were able to do 3 rounds of snowboard sessions in a day with two breaks in between. Our booking includes breakfast buffet which saves the hassle since there's not much eating options around. Access to the hotel is reasonable, just need to book in advance to avoid disappointment. Quite a number of hotel staff trainees at the front desk, more than expected. Services was still ok however. Our room had a power cut a day, problem solved by the time we returned from front desk to our room (would be better if someone picked up the phone while we called from our floor lobby).
Reviewed February 21, 2018
9.2
Exceptional
mei from China
Couple
Deluxe Twin Room
Stayed 3 nights in January 2018
Ski in ski out resort”
Very convenience. The twin room size is reasonable. Staff are nice! The powder snow is awesome!
Reviewed January 22, 2018
7.6
Very good
Wong from Hong Kong
Solo traveler
Deluxe
Stayed 1 night in January 2018
Great Location but poor choices of food ”
Ski-in-ski-out but very poor choices of food vs Rusutsu/Naeba. The ski resort is only good for beginners to improve. Boring tracks and had to take a cab to Niseko for more fun. My takeaway - resort operator only wants to keep everybody within the resort and to make money from them. However, choices of food at the two hotels are extremely limited.
Reviewed January 09, 2018
6.8
Good
Wong from Hong Kong
Solo traveler
Grand Room
Stayed 2 nights in January 2018
Ski-in-ski-out but very poor choices of food”
Ski-in-ski-out but very poor choices of food vs Rusutsu/Naeba. The ski resort is only good for beginners to improve. Boring tracks and had to take a cab to Niseko for more fun. My takeaway - resort operator only wants to keep everybody within the resort and to make money from them. However, choices of food at the two hotels are extremely limited.
Reviewed January 09, 2018
5.2
LIP from Singapore
Family with teens
Superior
Stayed 4 nights in December 2017
Above average”
Rooms were decent and nice. They even checked us in much earlier. Food cost on the other hand is exorbitant. ¥5,000 per head at most times for dinners and the buffet spread in both Tribute and Sheraton was way way below that of Rusutsu which we stayed the year before. Reservations were almost impossible to make at the other non - buffet joints. All the ski lifts were also not operating on the 2nd day of our arrival. The reason given was strong wings. To us, it was lame, we skied in far worst conditions at Niseko and the chairlifts were still running. They could have at least opened up the lower lifts. Won't be going back for sure.
Reviewed January 02, 2018
8.4
Excellent
Apollo from Thailand
Family with young children
Grand Room
Stayed 1 night in December 2017
Great holiday! ”
Access to slopes.
Reviewed December 28, 2017
9.6
Exceptional
Jodee from Guam
Family with teens
Deluxe
Stayed 1 night in December 2017
Awesome ski in and ski out resort. I love that it is so close to the mountain center and the lifts. ”
Only disappointment was dinner selection was minimal for kids. We’d have to spend over 5000 yen. Otherwise 👍🏽👍🏽
Reviewed December 28, 2017
12345
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