Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Tsim Sha Tsui, Hong Kong, Hong Kong
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Standard Twin, Guest room, 2 Double - Bed Sheraton Hong Kong Hotel & Towers
Standard Twin, Guest room, 2 Double - Bed
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    Lobby Sheraton Hong Kong Hotel & Towers
    Interior view Sheraton Hong Kong Hotel & Towers
    Swimming pool [outdoor] Sheraton Hong Kong Hotel & Towers
     Sheraton Hong Kong Hotel & Towers
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    Exterior view Sheraton Hong Kong Hotel & Towers

    Sheraton Hong Kong Hotel & Towers Reviews

    8.4
    Excellent
    /10
    (1809 reviews)See what guests said
    10.0
    Exceptional

    "Great stay."

    William

    -

    February 14, 2016

    8.7
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about Sheraton Hong Kong Hotel & Towers

    Things you'll love

    • 160 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Hong Kong

    Exceptional
    Location
    9.2
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Hong Kong Museum of History840 m
  • Temple Street Night Market1.18 km
  • Lan Kwai Fong2.39 km
  • Victoria Peak (The Peak)3.58 km
  • Victoria Harbour5.06 km
  • Nan Lian Garden6.17 km
  • Ocean Park6.74 km
  • Hong Kong Disneyland13.29 km
  • Po Lin Monastery27.6 km
  • Ngong Ping 360 Cable Car28.06 km
  • Don't miss out!

    4 travelers have booked today.

    Value for money7.8
    Distance to city center0.5km
    Location rating9.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.4 km

    Rooms available at Sheraton Hong Kong Hotel & Towers

    8.6
    Excellent
    Room comfort & quality
    Towers Corner Suite, Tower Lounge access lounge access
    Towers Corner Suite, Tower Lounge access lounge access
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Towers Executive Suite
    Towers Executive Suite
    ...
    • Room size: 38 m²/409 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Main House Harbour Suite, 1 Bedroom Suite, 1 King
    Main House Harbour Suite, 1 Bedroom Suite, 1 King
    ...
    • Room size: 77 m²/829 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Towers Harbour Suite, Tower Lounge access level, 1 King
    Towers Harbour Suite, Tower Lounge access level, 1 King
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Corner Suite, Suite, 2 Double
    Deluxe Corner Suite, Suite, 2 Double
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Towers Executive Suite, Tower Lounge access level, 1 King
    Towers Executive Suite, Tower Lounge access level, 1 King
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Towers Harbor King, Tower Lounge access level, Guest room
    Towers Harbor King, Tower Lounge access level, Guest room
    ...
    • Room size: 30 m²/323 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Towers Deluxe Harbour, Tower Lounge access level, Guest room
    Towers Deluxe Harbour, Tower Lounge access level, Guest room
    ...
    • Room size: 35 m²/377 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Tower Deluxe Harbor King, Tower Lounge access level, 1 King
    Tower Deluxe Harbor King, Tower Lounge access level, 1 King
    ...
    • Room size: 35 m²/377 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Towers Deluxe King, Tower Lounge access level, Guest room
    Towers Deluxe King, Tower Lounge access level, Guest room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Have a question for Sheraton Hong Kong Hotel & Towers?

    What people love about Sheraton Hong Kong Hotel & Towers

    • 10.0
      Exceptional

      "Fantastic location"

      Adeline

      |

      October 10, 2016

    • 10.0
      Exceptional

      "Really enjoyed staying at this Sheraton as it was in a great location to MTR and shopping mall."

      Norafaizah

      |

      December 8, 2017

    • 9.6
      Exceptional

      "Really smooth vacation experience everybody is friendly."

      Yvette

      |

      February 2, 2017

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    More about Sheraton Hong Kong Hotel & Towers

    More about Sheraton Hong Kong Hotel & Towers

    7.2
    Very good

    "Staff service good"

    Goh

    |

    March 2, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "I love the location and the friendly staff."

    Kum L.

    |

    September 3, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Chiu Fat Porridge Noodle Restaurant
    240 m Chinese
    Kung Tak Lam Shanghai Vegetarian Cuisine
    260 m Chinese, Vegan, Vegetarian
    Macau Restaurant (Tsim Sha Tsui)
    290 m Chinese, Portuguese
    American cuisine
    American cuisine
    Ned Kelly's Last Stand
    260 m American, Australian, Bar
    Roccos Pizzeria
    480 m American, Italian, Pizza
    Madam S'ate
    960 m American, International
    Asian cuisine
    Asian cuisine
    Unkai Japanese Restaurant
    20 m Asian, Japanese, Sushi
    The Café - Sheraton Hong Kong Hotel & Towers
    20 m Asian, Chinese, International
    The Verandah Restaurant(Tsim Sha Tsui)
    100 m Asian, Chinese, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sheraton Hong Kong Hotel & Towers from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1809)Booking.com Reviews (2312)
    8.4
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location9.2
    Room comfort and quality8.6
    Service8.5
    Value for money7.8
    All languages
    All guests (1809)
    All room types

    Show reviews that mention 

    Showing 1329 verified guest comments
    12345
    8.0
    Excellent
    Titsna from Thailand
    Group
    Deluxe King, Guest room, 1 King
    Stayed 2 nights in April 2019

    Good location but a towel is not clean”

    We booked a room for 3 people which we think that we would get 1 king or queen bed with 1 more extra bed in a room but we have to stay 3 of us in 1 bed That’s bad thing otherwise others is good

    Reviewed April 24, 2019
    7.2
    Very good
    Harun from Indonesia
    Couple
    Deluxe Harbour King, Guest room, 1 King
    Stayed 3 nights in February 2019

    Too average for a five star hotel”

    To add to the many reviews posted, my experience of 3 nights in this hotel. Hotel reception staff wasn’t the most friendly I have encountered, it seems they just want to get on with business and quickly move on to the next guest. As many reviews have pointed out, good size room but old. I had my tv remote and room mobile phone not working which means upkeep of facilities are substandard. I do want to highlight the excellent maintenance lady that was so tenacious in solving all the problems in my room. Also found that the bathroom amenities kit was not restocked. All in all, so average experience from what should be a five star experience.

    Reviewed February 23, 2019
    10.0
    Exceptional
    Wendy from Singapore
    Couple
    Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
    Stayed 2 nights in March 2019

    very good location!”

    its valued for money for its location and room size.

    Reviewed March 26, 2019
    8.4
    Excellent
    Patira from Thailand
    Group
    Deluxe Harbour King, Guest room, 1 King
    Stayed 3 nights in February 2019

    Good location”

    Always stay here when in HK. The location is perfect for a private trip. Rooms with harbor view are nice to watch the Symphony of Lights. A little bit too inflexible to late checkouts.

    Reviewed February 25, 2019
    10.0
    Exceptional
    Norafaizah from Malaysia
    Group
    Stayed 1 night in December 2017

    EXCELLENT ”

    Really enjoyed staying at this Sheraton as it was in a great location to MTR and shopping mall. We thank the manager for our room upgrade to a junior suite with a stunning view. loved it and thanks again Sheraton HK!

    Reviewed December 08, 2017
    9.2
    Exceptional
    Ali from New Zealand
    Couple
    Stayed 2 nights in March 2017

    Great SPG Hotel”

    Near 2 subway stations. Room are big and very comfortable. Staff are very friendly but if you are an SPG member make sure you book direct to ensure you get all SPG benefits. They accommodated most our needs. Will definitely stay here again if I come back to Hong Kong. Area is very lively at night but can feel a bit shady due to all the street sellers

    Reviewed March 30, 2017
    9.6
    Exceptional
    Phoebe from Singapore
    Business traveler
    Stayed 2 nights in August 2016

    Good location”

    Didnt get a better view this round compare last time, the location is near metro, lots to see and eat, the hotel bar is not bad (not the lobby bar). If you stay on higher floor with good location room, there's perfect view of Hong Kong night. Overall a very nice hotel to stay, nothing fancy but everything is good

    Reviewed August 29, 2016
    10.0
    Exceptional
    Phoebe from Singapore
    Business traveler
    Stayed 4 nights in May 2016

    Good location good service”

    Love this hotel, perfect sea view location facing directing to the amazing night view of Hong Kong Island. Five star service of all staffs, nice room and reasonable price. It's just minutes walking to Star Ferry and TST MTR, plenty resteraurants, shopping in the area which makes it a perfect tourist hotel as well as for business.

    Reviewed May 26, 2016
    9.0
    Exceptional
    Tirdsak from Thailand
    Couple
    Stayed 2 nights in January 2016

    Great Stay right in TST”

    Location Location Location

    Great stay but that's hardly unexpected for the price we paid. As per HK hotels everywhere, check in was a borefest of waiting in line at the reception then found the reception clerk had to furiously punching the keyboard to find us a room despite our paying in advance for the room months ago, It's like this every hotel in HK though. Why can't they make it easy like in the US or Europe is beyond me.

    Reviewed January 08, 2016
    10.0
    Exceptional
    Daniel from Hong Kong
    Couple
    Stayed 1 night in December 2015

    Heart of Hong Kong”

    location, cleaningness and Breakfast

    first of all the breakfast was excellent. Huge variety of foods are available upon selection and they are really fresh. the location was perfect. next to the MTR station where you could go anywhere for visiting in hong kong. The room is very clean and has no bad smell at all.

    Reviewed January 07, 2016
    9.3
    Exceptional
    navin from India
    Business traveler
    Stayed 1 night in December 2015

    Pure best hotel in Nathan road ”

    Location. Room size best as hong kong.

    It's a best 5 star hotel on Nathan road. Close to all shopping food joint erc. Near by all Indian resturant 5 to 10 mons walking. 2 mins walking is holiday in. Golden mile hotel. Down 7 eleven food joint all. Starbucks is 4 mins walking. Friends are welcome

    Reviewed December 24, 2015
    8.3
    Excellent
    Maria from Philippines
    Family with young children
    Stayed 4 nights in November 2015

    What is expected for a 5-star except one thing”

    great reception, comfortable rooms, good location

    The staff and service were amazing. It was a pleasant surprise that my mom received a birthday cake on her birthday. My mother is disabled, and when we requested to change to a wheelchair accessible room, they very much obliged. However, 1) if my father hadn't followed up, it seemed they didn't prepare the room yet as what they had mentioned (could be miscommunication maybe through language barrier?); 2) accessibility to go inside or outside the hotel was very very very poor. We had to depend on the mall hours only to access the wheelchair lift to go from/to Nathan road and the driveway which had the ramp was more often blocked by cars. It's really hard to go inside/outside the hotel for someone on a wheelchair off mall hours. Plus, no one even tried to help us when we had to access the driveway to go to the street. It was very frustrating and disappointing for such a hotel that was supposed to have great service for all types of people. Other than this (although this is a major concern for us), the hotel was perfect. We would stay here again if not for the accessibility issue.

    Reviewed November 12, 2015
    10.0
    Exceptional
    San from Malaysia
    Family with teens
    Stayed 3 nights in July 2015

    it was a pleasant stay”

    location, large room, friendly staff

    It was a pleasant stay at Sheraton HK. Rooms were large and staff are very friendly. Sogo department stall is just a walking distance. However, there are no free wifi in the rooms and well as hotel surrroundings. This is pretty bad for tourist as wifi would have to be purchased which is not cheap at all. However, the overall stay was fine.

    Reviewed September 14, 2015
    8.0
    Excellent
    Ding from Singapore
    Business traveler
    Stayed 2 nights in July 2015

    Great and relax stay”

    The Tower Lounge provide free flow of beverage and snacks for guess who stay at tower. Helpful staffs with smiling face and good service.

    We stay at Tower Harbour View Room. Compliment breakfast for tower guess at top floor quite simple breakfast not much choice, but having breakfast with great harbour view is a nice experience. Free use of Tower lounge, compliment high tea and evening cocktails and perfect service (surprise that this Hotel so generous to provide free flow of alcohol drinks during evening cocktail section). Overall rate for staying in Sheraton Tower room are good. Except bathroom a bit small, especially the entrance of the bathroom due to basin is just next to it.

    Reviewed July 20, 2015
    8.3
    Excellent
    Ehan from Malaysia
    Couple
    Stayed 2 nights in July 2014

    best view”

    location view and food

    best view from the room with harbour view over the victorian harbour and the famous skyline of hong kong. perfect location for shopping as well with major store and brands just around the corner. easy access to mrt station as well as walk of fame around the harbour area. great selection of food just down the road.

    Reviewed December 06, 2014
    8.3
    Excellent
    Atthawit from Thailand
    Couple
    Stayed 2 nights in September 2014

    Beautiful hotel, the food was excellent”

    Food, Service, View

    Nice hotel with beautiful view of harbor. I paid to upgrade to club room, and expect the higher service. I consider this is too stingy for 5 star or 4 star hotel. The oyster bar on the top floor is good. Some of the staff are friendly and helpful while some needs to be improved.

    Reviewed November 28, 2014
    8.7
    Excellent
    Jeffrey from Australia
    Couple
    Stayed 2 nights in November 2014

    Great place in Hong Kong”

    Location, staff and facilities

    Terrific location close to Star Ferry, Tsim Sha Tsui Station and Nathan road district. Rooms a good sizes as and we had a fabulous Harbour view. We had breakfast in the cafe which was OK, but not spectacular. Staff were always friendly and charming. All in all, a good place to stay and I'd be happy to return.

    Reviewed November 20, 2014
    8.7
    Excellent
    Sebastian from Sweden
    Business traveler
    Stayed 2 nights in August 2014

    Central and nice roof top pool”

    location, roof top pool and gym

    Sheraton is always a good choice! The breakfast was great, the service was great, the location was perfect too. However, the internet was not working well and you have to pay additional to get it. While in small hotels that cost 1/5 of the price it is always included in. I really want to ask Sheratons management why there cannot simply be just a log on into the internet in all rooms and gym, pools like it is everywhere else around the world. Why does Sheraton Hong Kong have this practise? The rooftop pool is amazing there are also 3 jacuzzis to chill in which a stunning view of the harbour front. Really like staying here. Staff was great as well and subway is just around the corner. It's good but a bit pricy.

    Reviewed August 17, 2014
    8.7
    Excellent
    Charlie from Chile
    Solo traveler
    Stayed 2 nights in February 2014

    good stay”

    location (TST) , big rooms , helpful staff

    it was great overall. great location . but for the weekend there-s more stuff to do in Central HK. Having to pay additional (forgot the amount but significant) for WiFi at an "expensive" hotel sucks big time though .

    Reviewed August 10, 2014
    8.3
    Excellent
    Catherine from Singapore
    Couple
    Stayed 4 nights in July 2014

    Great room with Great view”

    Cleanliness, friendliness, Location

    it was a great stay over in Sheraton. thou the hotel was partial in renovation, staffs are polite to inform when we do a check-in. its important to be advise on this area as guest may not be aware at all for any noise created or dust over filtration system in the room or ducts. we encounter a little dusty over the air but was overall aware on it n we r alright to accept it as it is. will definitely made my stay again with Sheraton in the near future.

    Reviewed August 04, 2014
    12345
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    Sheraton Hong Kong Hotel & Towers
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    • Exceptional location
    • Hong Kong Museum of History
    • East Tsim Sha Tsui MTR Station is within 0.21 km