Sheraton Hong Kong Hotel & Towers
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 Sheraton Hong Kong Hotel & Towers
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8.4
Excellent
/10
(1955 reviews)See what guests said
View35
Housekeeping17
Shops9
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Hong Kong Museum of History840 m
  • Temple Street Night Market1.18 km
  • Lan Kwai Fong2.39 km
  • Victoria Peak (The Peak)3.58 km
  • Victoria Harbour5.06 km
  • Nan Lian Garden6.17 km
  • Ocean Park6.74 km
  • Hong Kong Disneyland13.29 km
  • Po Lin Monastery27.6 km
  • Ngong Ping 360 Cable Car28.06 km
  • 5-star Hotel
    Free Wi-Fi

    Sheraton Hong Kong Hotel & Towers

    20 Nathan Road, Tsim Sha Tsui, Hong Kong, Hong Kong - See map
    Wellness activities
    Spa & Beauty
    Fitness & Pool
    Mind - Body
    "I highly recommend staying on the Towers floors with a fantastic Harbour view."
    William - February 14, 2016
    Exceptional reputation
    Recommended by 93% of guests
    Fantastic breakfast
    90% positive mentions
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent comfort
    8.6 room quality and comfort
    • 160 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Hong Kong

    • Free Wi-Fi in all rooms!

    Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
    Value for money7.8
    Distance to city center0.5km
    Location rating9.2
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.4 km

    Rooms available at Sheraton Hong Kong Hotel & Towers

    8.6
    Excellent
    Room comfort & quality
    Towers Corner Suite, Tower Lounge access lounge access
    Towers Corner Suite, Tower Lounge access lounge access
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 king bed
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    Penthouse Suite, 1 King
    Penthouse Suite, 1 King
    ...
    • Room size: 152 m²/1636 ft²
    • Harbor view
    • 1 king bed
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    Towers Deluxe Harbor, Tower Lounge access level, Guest room
    Towers Deluxe Harbor, Tower Lounge access level, Guest room
    ...
    • Room size: 35 m²/377 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Towers Deluxe Harbor King, Tower Lounge access level, 1 King
    Towers Deluxe Harbor King, Tower Lounge access level, 1 King
    ...
    • Room size: 35 m²/377 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Towers Executive Suite, Tower Lounge access level, 1 King
    Towers Executive Suite, Tower Lounge access level, 1 King
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Towers Deluxe King, Tower Lounge access level, Guest room
    Towers Deluxe King, Tower Lounge access level, Guest room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Towers Harbor Suite, Tower Lounge access level, 1 King
    Towers Harbor Suite, Tower Lounge access level, 1 King
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Main House Harbor Suite, 1 Bedroom Suite, 1 King
    Main House Harbor Suite, 1 Bedroom Suite, 1 King
    ...
    • Room size: 77 m²/829 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Towers Harbor King, Tower Lounge access level, Guest room
    Towers Harbor King, Tower Lounge access level, Guest room
    ...
    • Room size: 30 m²/323 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Deluxe Corner Suite, Suite, 2 Double
    Deluxe Corner Suite, Suite, 2 Double
    ...
    • Room size: 73 m²/786 ft²
    • City view
    • 2 double beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton Hong Kong Hotel & Towers?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton Hong Kong Hotel & Towers?

    Sheraton Hong Kong Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of HKD 1050. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Hong Kong Hotel & Towers has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for a fee of HKD 1200 per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Sheraton Hong Kong Hotel & Towers?

    Sheraton Hong Kong Hotel & Towers does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    Explore the neighborhood

    What people love about Sheraton Hong Kong Hotel & Towers

    • 10.0
      Exceptional
      Location

      "Really enjoyed staying at this Sheraton as it was in a great location to MTR and shopping mall."

      Norafaizah

      |

      December 8, 2017

    • 7.2
      Very good
      Location

      "The best thing about this hotel is the location which is really close to everything you need."

      Audy

      |

      October 30, 2018

    • 7.6
      Very good

      "Old hotel but has great views of the Bay and the night views are to die for!"

      raj

      |

      November 17, 2018

    Property ranking|Compared to 1,231 Hong Kong properties
    See all rankings
    Room comfort score
    8.6/10
    Room size
    43 sqm.
    Location score
    9.2/10
    Cleanliness score
    8.7/10
    Better than
    96
    %
    of Hong Kong properties
    Bigger than
    96
    %
    of Hong Kong properties
    Better than
    94
    %
    of Hong Kong properties
    Better than
    91
    %
    of Hong Kong properties
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    Overall rating:
    8.4
    Excellent
    1,955 reviews
    Cleanliness
    8.7
    Facilities
    8.1
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    Beautiful view from my room (deluxe harbour view room),with ...
    maezia from Indonesia
    Family with young children
    More about Sheraton Hong Kong Hotel & Towers

    More about Sheraton Hong Kong Hotel & Towers

    Centrally located in a prime location of Tsim Sha Tsui, this hotel is set along the Victoria Harbour promenade in close proximity to the subway station, Harbour City mega-mall, The Avenue of Stars, and other key attractions – a smart choice for leisure and business travelers. The property features 782 guestrooms equipped with modern amenities to ensure you experience the highest level of comfort. Options of harbor view rooms offer the spectacular views of Victoria Harbour and accommodation on the Towers floor offer complimentary Wi-Fi, breakfast and many more luxurious benefits. Unwind after a long day with the hotel’s top class recreational facilities, including a fitness center, spa, sauna, Jacuzzi, and outdoor heated pool. If you are looking for a comfortable and convenient accommodation in a charming atmosphere, look no further than Sheraton Hong Kong Hotel & Towers.

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    Most talked about facilities

    View
    45 mentions
    Housekeeping
    41 mentions
    Internet
    32 mentions
    Breakfast
    26 mentions

    What they offer

    9.2
    Exceptional

    "WE WERE UPGRADED WHICH WAS A NICE TOUCH AS WE WERE AT THE EN..."

    DAVID

    |

    May 6, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    The Café
    Cuisine:International
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Chiu Fat Porridge Noodle Restaurant
    240 m Chinese
    Kung Tak Lam Shanghai Vegetarian Cuisine
    260 m Chinese, Vegan, Vegetarian
    Macau Restaurant (Tsim Sha Tsui)
    290 m Chinese, Portuguese
    American cuisine
    American cuisine
    Ned Kelly's Last Stand
    260 m American, Australian, Bar
    Roccos Pizzeria
    480 m American, Italian, Pizza
    Madam S'ate
    960 m American, International
    Asian cuisine
    Asian cuisine
    Unkai Japanese Restaurant
    20 m Asian, Japanese, Sushi
    The Café - Sheraton Hong Kong Hotel & Towers
    20 m Asian, Chinese, International
    The Verandah Restaurant(Tsim Sha Tsui)
    100 m Asian, Chinese, European

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Sheraton Hong Kong Hotel & Towers from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1955)Booking.com Reviews (1626)
    8.4
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location9.2
    Room comfort and quality8.6
    Service8.5
    Value for money7.8
    High score for Hong Kong
    Rating
    9+ Exceptional (470)
    8-9 Excellent (351)
    7-8 Very Good (323)
    6-7 Good (108)
    <6 Below Expectation (100)
    Time of the year
    Mar - May (293)
    Jun - Aug (374)
    Sep - Nov (289)
    Dec - Feb (396)
    Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
    All guests (1955)
    All room types
    All languages

    Show reviews that mention 

    Showing 1352 verified guest comments
    12345
    9.0
    Exceptional
    Seam from Malaysia
    Solo traveler
    Stayed 2 nights in March 2013

    Value for money”

    Location

    Hong Kong hotels are pricey. It is not easy to get a 5 star hotel with reasonable charges in good location. While Sheraton Hong Kong Hotel and Towers was not really cheap on the room rate, it offers pretty good value for money in Tsim Sar Tsui area. Superb location that offers good connectivity via MTR, fantastic Victoria harbor view and interesting shopping malls within walking distance. The room was a little small, but well compensated with reasonably good layout, comfortable bed etc. Service was great. Very efficient check-in/out at front desk, bell boy served with much enthusiasm (and with a smile too) !

    Reviewed March 11, 2013
    9.7
    Exceptional
    Henky from Indonesia
    Family with young children
    Stayed 2 nights in June 2013

    Great choice to stay in downtown Hong Kong”

    Nice harborview room, centrally located, upscale luxury

    Stayed in Towers Club with its complimentary access for daily snacks and cocktails at Towers Club Lounge and separate breakfast at the Oyster & Wine Bar. Food was excellent, (optional) Harborview Room view was spectacular, location is unbeatable. East Tsim Sha Tsui MTR station is in the basement of hotel, which virtually take you anywhere in Hong Kong via interchanged MTR route. Definitely one of the best choices for luxury, upscale hotel in downtown Hong Kong. I choose this as I am a Starwood member.

    Reviewed June 29, 2013
    8.7
    Excellent
    Pedro from Portugal
    Family with teens
    Stayed 1 night in December 2014

    Great location”

    location/ food/ clean

    Sheraton Hong Kong Hotel and Towers has one of the best locations in HKSAR. In the heart of Tsimshatsui, its a paradise for shoppers, with various big malls. In front of the hotel we have the Hong Kong Cultural Centre, The Planetarium, and other cultural infrastructures. The view of hong Kong harbour from the bar located in the 18Th floor was a must at sunset or enjoying the ligths of this gerat city. Finding the lobby and front desk of the hotel from the street its not a easy task, and the aerea for shower and sauna are to small, because hotel guest and membres share a tiny space. To compensate, having a dinner at Mortons restaurant with a company of a generous steak make this hotel a nice place to stay in HK

    Reviewed February 26, 2015
    9.3
    Exceptional
    karen from United States
    Family with teens
    Stayed 1 night in April 2014

    contemporary decor, location is great ”

    modern hotel 5-star, preferred guest club,location to all sight seeing musts,nathan road shopping/restaurants

    very contemporary high standard sheraton, newer & comfortable & elegant, preferred club level floor had nicer view, basket of tolietries, tea/coffee, rooms are smaller than average size, great location harbour museum, star ferry, underground makes it alot easier for usa tourists, staff spoke good english, helpful, room service was fast, on nathan roads tons of shopping/restaurants, anything from high end designer to sim cards for your phones prices are negoiatable in local stores, you can take a half day tour of the city & go to victoria peak or go to macau for the day(need passport)or landtai island or monkook street market or stanley street market so much to see & so much to do you could spend 2weeks just in hong kong & tour around I would recommend to take the train to shenzchen & go to the largest shopping mall with over a 1000stores buyers paradise & bargain with them I would stay at the sheraton again & come back to hong kong !!!

    Reviewed April 14, 2014
    7.6
    Very good
    Jeffrey from Australia
    Business traveler
    Stayed 5 nights in November 2017

    A qualified Good”

    The Sheraton Hong Kong Hotel And Towers is ideally located next to the Tsim Sha Tsui Subway and within a 5 minute walk of the Star Ferry. Nathon Road, is a thriving location, although the toutes for tailors and copy watches can get a bit tedious. The Hotel is nice and clean and everything works well, but beware the costs! In room WiFi is the most costly I think I have ever seen, although you can get limited free wifi in the lobby . The hotels restaurants are appallingly expense. One night I was too tied to go elsewhere so I dined at the Hotel's steak house. Steaks cost over US$100 each and sides are extra. Fortunately ,there are some very good restaurants close, such as Spring Deer and Dim Tai Fung, that are excellent and fairly priced. All in all a qaulified Good score, although I think I will give the Macro Pollo a turn next time.

    Reviewed November 17, 2017
    9.7
    Exceptional
    Peter from Australia
    Couple
    Stayed 3 nights in February 2013

    Great city, great hotel”

    Service, comfortable, relaxed, views

    We went to Hong Kong for Chinese New Year celebrations and chose to stay at the Sheraton Towers harbour view room. The hotel was also located at the end of the planned route for the new year parade. We were pleasantly surprised that the room was a full view of the harbour and not a view from a corner window as some hotels would give you. So we saw the parade from the front door and watched the fireworks from our room without interruption to the view - and what a view. Service upon arrival and throughout our stay was exceptional and we were treated a very well. The hotel offers little extras to enhance your stay and we would definitely like to return.

    Reviewed February 18, 2013
    10.0
    Exceptional
    Pravin from Singapore
    Business traveler
    Stayed 2 nights in December 2015

    Annual Favourite Hotel to Stay in Hong Kong”

    The Sheraton is by far one of the best hotels to stay in Tsim Sha Tsui in Hong Kong. The service is always impeccable and the location is excellent.

    Reviewed May 19, 2016
    8.7
    Excellent
    Sebastian from Sweden
    Business traveler
    Stayed 2 nights in August 2014

    Central and nice roof top pool”

    location, roof top pool and gym

    Sheraton is always a good choice! The breakfast was great, the service was great, the location was perfect too. However, the internet was not working well and you have to pay additional to get it. While in small hotels that cost 1/5 of the price it is always included in. I really want to ask Sheratons management why there cannot simply be just a log on into the internet in all rooms and gym, pools like it is everywhere else around the world. Why does Sheraton Hong Kong have this practise? The rooftop pool is amazing there are also 3 jacuzzis to chill in which a stunning view of the harbour front. Really like staying here. Staff was great as well and subway is just around the corner. It's good but a bit pricy.

    Reviewed August 17, 2014
    10.0
    Exceptional
    Kian from Singapore
    Couple
    Stayed 3 nights in December 2013

    Very satisfied with the standard of the hotel”

    Close to shopping area, nice environment, clean room

    The experience was overall a very pleasant one. The hotel is close to the shopping area, just walking distance away. The hotel is very nice and there is this luxurious look. The room is very clean and the service standard is also very high. The restaurant serves good buffet. I will definitely stay in Sheraton Hong Kong again.

    Reviewed December 31, 2013
    7.3
    Very good
    Witold from United Kingdom
    Business traveler
    Stayed 1 night in May 2014

    Luxury and friendly service”

    Location, staff and comfort

    A very good experience at one of the luxury hotels on Tsim Sha Tsui. In the heart of a shopping area, beside Hong Kong harbour and with ease of access to just about everything in the city, the Sheraton is a very comfortable and convenient place to stay. The Coffee Shop was superb, with the staff there being particularly friendly, and the Celestial Court Chinese restaurant superb too. The rooms are large, the bathrooms comfortable, and importantly, the wifi was stable and fast. Allin all, a very good and comfortable experience.

    Reviewed May 20, 2014
    10.0
    Exceptional
    Anna from Australia
    Business traveler
    Stayed 2 nights in April 2013

    Very enjoyable stay at Sheraton Hong Kong”

    First class service, friendly staff, comfortable room

    Very enjoyable stay at Sheraton Hong Kong Towers. Friendly helpful staff, good location. We were there for a business conference at the Sheraton. Great venue. Would highly recommend.

    Reviewed May 07, 2013
    9.0
    Exceptional
    Wan from Hong Kong
    Couple
    Stayed 2 nights in January 2013

    Luxury hotel with good seaview”

    Seaview

    We took the most expensive deluxe room in the tower with sea view. The scene is beautiful. The service is professional. It is recommendable if you could afford the price. Besides, the MTR is just besides the hotel. And it locates at the city of Tsim Sha Tsiu where have lots of places for shopping.

    Reviewed February 19, 2013
    9.7
    Exceptional
    Siri from Thailand
    Family with young children
    Stayed 3 nights in December 2012

    Excellent Location and Service + Great Assistance”

    Convenient to go many places including good local food.

    We stayed at Sheraton Tower which got a very good view to see Symphony of Light. Apart from that we got a very good harbour view as well. Sheraton is an excellent and center place to go around for shopping at Tsim Sa Jui. Also the staff have the service mind and willing to help with everything. So marvelous ! Thank you Thank you.

    Reviewed December 29, 2012
    9.0
    Exceptional
    Yong from South Korea
    Family with teens
    Stayed 4 nights in June 2013

    great view, perfect location”

    harbor view, fast internet, great location

    I had great experience at the hotel. Room had good view but 1/3 was blocked by Intercontinental hotel. It would've been nice if I had a room more right side of the building or higher. I also stayed at Tower Deluxe at similar price but tower deluxe was much better that it provided access to the lounge, breakfast included and better view. Sheraton has one of the best view bar.

    Reviewed June 26, 2013
    8.7
    Excellent
    Jeffrey from Australia
    Couple
    Stayed 2 nights in November 2014

    Great place in Hong Kong”

    Location, staff and facilities

    Terrific location close to Star Ferry, Tsim Sha Tsui Station and Nathan road district. Rooms a good sizes as and we had a fabulous Harbour view. We had breakfast in the cafe which was OK, but not spectacular. Staff were always friendly and charming. All in all, a good place to stay and I'd be happy to return.

    Reviewed November 20, 2014
    9.0
    Exceptional
    Mui from Malaysia
    Couple
    Stayed 2 nights in December 2014

    Wonderful visit in this hotel especially the tower”

    The staff of the hotel are so polite and friendly, the location is very convenient and the night view at the hotel is awesome!

    Sheraton hotel is the best location I ever stayed in hong kong! The only things is Agoda Agent is sucks!! Simply change my Harbour city view room to courtyard view after I made payment! Agoda sucks!!

    Reviewed January 05, 2015
    10.0
    Exceptional
    WILLEM from Australia
    Couple
    Stayed 5 nights in July 2013

    excellant”

    food-location-comfort

    the experience of visiting Hong Kong and selecting the Sheraton Hotel and specially selecting a room over looking the the sea - river with all the shipping activity was fascinating

    Reviewed September 13, 2013
    10.0
    Exceptional
    Phoebe from Singapore
    Business traveler
    Stayed 4 nights in May 2016

    Good location good service”

    Love this hotel, perfect sea view location facing directing to the amazing night view of Hong Kong Island. Five star service of all staffs, nice room and reasonable price. It's just minutes walking to Star Ferry and TST MTR, plenty resteraurants, shopping in the area which makes it a perfect tourist hotel as well as for business.

    Reviewed May 26, 2016
    9.7
    Exceptional
    Carlos from Venezuela
    Couple
    Stayed 3 nights in February 2013

    Very good location and nice view”

    Location, Wi-Fi, very good Complementary breakfast, safety box in room and amenities

    The location is excellent with easy access from the hotel to Cultural Center, Aerospace Museum, Art Museum, and Avenue of Stars just crossing the Salisbury Avenue. Easy access to public transportation: MRT, busses, ferry terminals and taxi cabs. The complimentary breakfast is very good with a great variety of oriental and westerns options. It is held in the 18th floor, where the Sky Lounge also is, offering a magnificent view of Victoria Bay and Hong Kong Island skyline. We enjoyed our stay very much.

    Reviewed February 14, 2013
    9.7
    Exceptional
    Nan from Thailand
    Couple
    Stayed 2 nights in June 2015

    Great hotel, great location, great food”

    Rooms, Location, Scenery

    It was our great stay in the Sheraton Hong Kong. It is located in the horbor bay area. Shopping street is under your feet. Food and service were great.

    Reviewed December 11, 2015
    12345
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    Sheraton Hong Kong Hotel & Towers
    |Excellent 8.4
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Hong Kong Museum of History
    • East Tsim Sha Tsui MTR Station is within 0.21 km