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Sheraton Hong Kong Hotel & Towers

"Old hotel but has great views of the Bay and the night views are to die for!"

raj - November 17, 2018
Deluxe King, Guest room, 1 King, City/Courtyard view - View Sheraton Hong Kong Hotel & Towers
Lobby Sheraton Hong Kong Hotel & Towers
Swimming pool [outdoor] Sheraton Hong Kong Hotel & Towers
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Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Tsim Sha Tsui East
Within 250 m of property
See map
Popular landmarks
Tsim Sha Tsui East 250 m
Hong Kong Skyline 330 m
Victoria Harbour 840 m
Victoria Peak (The Peak) 3.5 km
Nan Lian Garden 5.9 km
Ocean Park Thrill Mountain 6.8 km
Hong Kong Disneyland 13.7 km
Lantau Island 24.0 km
Ngong Ping 360 24.1 km
Tian Tan Buddha (Big Buddha) 27.9 km
Nearby landmarks
Canon Showroom (Canon Image2) 20 m
Sky Lounge 20 m
ACME Custom Tailor 70 m
The Peninsula Hong Kong 70 m
TANGS 80 m
Alan Chan Creations 80 m
Peninsula Academy 90 m
Tsim Sha Tsui Post Office 90 m
Prestige Tower 100 m
Hikari Yoga 110 m

9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Hong Kong

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money7.8
Distance to city center0.5km
Location rating9.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport26.2 km

Rooms available at Sheraton Hong Kong Hotel & Towers

Excellent
Room comfort & quality
8.6
Towers Corner Suite, Tower Lounge access lounge access
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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Towers Deluxe Harbor King, Tower Lounge access level, 1 King
...
  • Room size: 35 m²/377 ft²
  • Harbor view
  • 1 king bed
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Towers Deluxe Harbor, Tower Lounge access level, Guest room
...
  • Room size: 35 m²/377 ft²
  • Harbor view
  • 2 single beds
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Towers Deluxe King, Tower Lounge access level, Guest room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
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Towers Executive Suite, Tower Lounge access level, 1 King
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
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Towers Harbor Suite, Tower Lounge access level, 1 King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Penthouse Suite, 1 King
...
  • Room size: 152 m²/1636 ft²
  • Harbor view
  • 1 king bed
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Towers Harbor King, Tower Lounge access level, Guest room
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 1 king bed
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Deluxe Corner Suite, Suite, 2 Double
...
  • Room size: 73 m²/786 ft²
  • City view
  • 2 double beds
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Economy Single, Guest room, 1 Twin/Single Bed(s)
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 single bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Hong Kong Hotel & Towers?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1050 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Hong Kong Hotel & Towers has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Hong Kong Hotel & Towers?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Hong Kong Hotel & Towers. There's an additional charge of 275 HKD for adults and 138 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Sheraton Hong Kong Hotel & Towers?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Sheraton Hong Kong Hotel & Towers. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Sheraton Hong Kong Hotel & Towers?

On-site venues and convenient event services make Sheraton Hong Kong Hotel & Towers an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Sheraton Hong Kong Hotel & Towers

  • 9.6

    Exceptional

    "Very comfortable stay at Sheraton Hong Kong."

    Chong

    |

    November 15, 2020

  • 9.2

    Exceptional
    Staff 

    "I love the location and the friendly staff."

    Kum

    |

    September 3, 2018

  • 10.0

    Exceptional
    Location

    "Great location, great service, greatrooms"

    Xin

    |

    October 2, 2018

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8.6/10
Room size
43 sqm.
Location score
9.2/10
Cleanliness score
8.7/10
Better than
96
%
of Hong Kong properties
Bigger than
96
%
of Hong Kong properties
Better than
94
%
of Hong Kong properties
Better than
91
%
of Hong Kong properties
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Overall rating:

8.4

Excellent
2,016 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Each staff member I spoke with went above and beyond my expe...
Kate from Australia
Solo traveler
More about Sheraton Hong Kong Hotel & Towers

More about Sheraton Hong Kong Hotel & Towers

Centrally located in a prime location of Tsim Sha Tsui, this hotel is set along the Victoria Harbour promenade in close proximity to the subway station, Harbour City mega-mall, The Avenue of Stars, and other key attractions – a smart choice for leisure and business travelers. The property features 782 guestrooms equipped with modern amenities to ensure you experience the highest level of comfort. Options of harbor view rooms offer the spectacular views of Victoria Harbour and accommodation on the Towers floor offer complimentary Wi-Fi, breakfast and many more luxurious benefits. Unwind after a long day with the hotel’s top class recreational facilities, including a fitness center, spa, sauna, Jacuzzi, and outdoor heated pool. If you are looking for a comfortable and convenient accommodation in a charming atmosphere, look no further than Sheraton Hong Kong Hotel & Towers.

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Most talked about facilities

View

45 mentions

Housekeeping

41 mentions

Internet

32 mentions

Breakfast

26 mentions

What they offer

9.6

Exceptional

"The hotel building is old but well maintained."

Chong

|

November 15, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Buffet

Restaurants on site

The Café
Cuisine:International
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sheraton Hong Kong Hotel & Towers from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.1
Location9.2
Room comfort and quality8.6
Service8.5
Value for money7.8
High score for Hong Kong
Rating
9+ Exceptional (477)
8-9 Excellent (354)
7-8 Very Good (325)
6-7 Good (109)
<6 Below Expectation (101)
Time of the year
Mar - May (294)
Jun - Aug (377)
Sep - Nov (299)
Dec - Feb (396)
Don't miss out!Properties in Hong Kong are being booked every minute!
All guests (2016)
All room types
All languages

Show reviews that mention 

Showing 1366 verified guest comments
12345
9.0
Exceptional
Seam from Malaysia
Solo traveler
Stayed 2 nights in March 2013

Value for money”

Location

Hong Kong hotels are pricey. It is not easy to get a 5 star hotel with reasonable charges in good location. While Sheraton Hong Kong Hotel and Towers was not really cheap on the room rate, it offers pretty good value for money in Tsim Sar Tsui area. Superb location that offers good connectivity via MTR, fantastic Victoria harbor view and interesting shopping malls within walking distance. The room was a little small, but well compensated with reasonably good layout, comfortable bed etc. Service was great. Very efficient check-in/out at front desk, bell boy served with much enthusiasm (and with a smile too) !

Reviewed March 11, 2013

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9.7
Exceptional
Henky from Indonesia
Family with young children
Stayed 2 nights in June 2013

Great choice to stay in downtown Hong Kong”

Nice harborview room, centrally located, upscale luxury

Stayed in Towers Club with its complimentary access for daily snacks and cocktails at Towers Club Lounge and separate breakfast at the Oyster & Wine Bar. Food was excellent, (optional) Harborview Room view was spectacular, location is unbeatable. East Tsim Sha Tsui MTR station is in the basement of hotel, which virtually take you anywhere in Hong Kong via interchanged MTR route. Definitely one of the best choices for luxury, upscale hotel in downtown Hong Kong. I choose this as I am a Starwood member.

Reviewed June 29, 2013

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8.7
Excellent
Pedro from Portugal
Family with teens
Stayed 1 night in December 2014

Great location”

location/ food/ clean

Sheraton Hong Kong Hotel and Towers has one of the best locations in HKSAR. In the heart of Tsimshatsui, its a paradise for shoppers, with various big malls. In front of the hotel we have the Hong Kong Cultural Centre, The Planetarium, and other cultural infrastructures. The view of hong Kong harbour from the bar located in the 18Th floor was a must at sunset or enjoying the ligths of this gerat city. Finding the lobby and front desk of the hotel from the street its not a easy task, and the aerea for shower and sauna are to small, because hotel guest and membres share a tiny space. To compensate, having a dinner at Mortons restaurant with a company of a generous steak make this hotel a nice place to stay in HK

Reviewed February 26, 2015

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7.6
Very good
Jeffrey from Australia
Business traveler
Stayed 5 nights in November 2017

A qualified Good”

The Sheraton Hong Kong Hotel And Towers is ideally located next to the Tsim Sha Tsui Subway and within a 5 minute walk of the Star Ferry. Nathon Road, is a thriving location, although the toutes for tailors and copy watches can get a bit tedious. The Hotel is nice and clean and everything works well, but beware the costs! In room WiFi is the most costly I think I have ever seen, although you can get limited free wifi in the lobby . The hotels restaurants are appallingly expense. One night I was too tied to go elsewhere so I dined at the Hotel's steak house. Steaks cost over US$100 each and sides are extra. Fortunately ,there are some very good restaurants close, such as Spring Deer and Dim Tai Fung, that are excellent and fairly priced. All in all a qaulified Good score, although I think I will give the Macro Pollo a turn next time.

Reviewed November 17, 2017

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9.3
Exceptional
karen from United States
Family with teens
Stayed 1 night in April 2014

contemporary decor, location is great ”

modern hotel 5-star, preferred guest club,location to all sight seeing musts,nathan road shopping/restaurants

very contemporary high standard sheraton, newer & comfortable & elegant, preferred club level floor had nicer view, basket of tolietries, tea/coffee, rooms are smaller than average size, great location harbour museum, star ferry, underground makes it alot easier for usa tourists, staff spoke good english, helpful, room service was fast, on nathan roads tons of shopping/restaurants, anything from high end designer to sim cards for your phones prices are negoiatable in local stores, you can take a half day tour of the city & go to victoria peak or go to macau for the day(need passport)or landtai island or monkook street market or stanley street market so much to see & so much to do you could spend 2weeks just in hong kong & tour around I would recommend to take the train to shenzchen & go to the largest shopping mall with over a 1000stores buyers paradise & bargain with them I would stay at the sheraton again & come back to hong kong !!!

Reviewed April 14, 2014

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9.7
Exceptional
Peter from Australia
Couple
Stayed 3 nights in February 2013

Great city, great hotel”

Service, comfortable, relaxed, views

We went to Hong Kong for Chinese New Year celebrations and chose to stay at the Sheraton Towers harbour view room. The hotel was also located at the end of the planned route for the new year parade. We were pleasantly surprised that the room was a full view of the harbour and not a view from a corner window as some hotels would give you. So we saw the parade from the front door and watched the fireworks from our room without interruption to the view - and what a view. Service upon arrival and throughout our stay was exceptional and we were treated a very well. The hotel offers little extras to enhance your stay and we would definitely like to return.

Reviewed February 18, 2013

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8.7
Excellent
Sebastian from Sweden
Business traveler
Stayed 2 nights in August 2014

Central and nice roof top pool”

location, roof top pool and gym

Sheraton is always a good choice! The breakfast was great, the service was great, the location was perfect too. However, the internet was not working well and you have to pay additional to get it. While in small hotels that cost 1/5 of the price it is always included in. I really want to ask Sheratons management why there cannot simply be just a log on into the internet in all rooms and gym, pools like it is everywhere else around the world. Why does Sheraton Hong Kong have this practise? The rooftop pool is amazing there are also 3 jacuzzis to chill in which a stunning view of the harbour front. Really like staying here. Staff was great as well and subway is just around the corner. It's good but a bit pricy.

Reviewed August 17, 2014

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10.0
Exceptional
Pravin from Singapore
Business traveler
Stayed 2 nights in December 2015

Annual Favourite Hotel to Stay in Hong Kong”

The Sheraton is by far one of the best hotels to stay in Tsim Sha Tsui in Hong Kong. The service is always impeccable and the location is excellent.

Reviewed May 19, 2016

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10.0
Exceptional
Kian from Singapore
Couple
Stayed 3 nights in December 2013

Very satisfied with the standard of the hotel”

Close to shopping area, nice environment, clean room

The experience was overall a very pleasant one. The hotel is close to the shopping area, just walking distance away. The hotel is very nice and there is this luxurious look. The room is very clean and the service standard is also very high. The restaurant serves good buffet. I will definitely stay in Sheraton Hong Kong again.

Reviewed December 31, 2013

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9.6
Exceptional
Chong from Hong Kong SAR, China
Family with young children
Harbor View Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2020

A True 5-Star Hotel”

Great location, shopping malls, restaurants department stores are just around. 2 minutes walk to attraction such as Avenue of Stars, Space Museum, etc. Very kind and helpful staffs. The hotel building is old but well maintained. Very comfortable stay at Sheraton Hong Kong. Highly recommended.

Reviewed November 15, 2020

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Dear guest We are truly grateful for your sharing with us and we are pleased to know that you have made the most of our convenient location and found our associates friendly and attentive. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded December 28, 2020
Sheraton Hong Kong Hotel & Towers
9.0
Exceptional
Wan from Hong Kong SAR, China
Couple
Stayed 2 nights in January 2013

Luxury hotel with good seaview”

Seaview

We took the most expensive deluxe room in the tower with sea view. The scene is beautiful. The service is professional. It is recommendable if you could afford the price. Besides, the MTR is just besides the hotel. And it locates at the city of Tsim Sha Tsiu where have lots of places for shopping.

Reviewed February 19, 2013

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7.3
Very good
Witold from United Kingdom
Business traveler
Stayed 1 night in May 2014

Luxury and friendly service”

Location, staff and comfort

A very good experience at one of the luxury hotels on Tsim Sha Tsui. In the heart of a shopping area, beside Hong Kong harbour and with ease of access to just about everything in the city, the Sheraton is a very comfortable and convenient place to stay. The Coffee Shop was superb, with the staff there being particularly friendly, and the Celestial Court Chinese restaurant superb too. The rooms are large, the bathrooms comfortable, and importantly, the wifi was stable and fast. Allin all, a very good and comfortable experience.

Reviewed May 20, 2014

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10.0
Exceptional
Anna from Australia
Business traveler
Stayed 2 nights in April 2013

Very enjoyable stay at Sheraton Hong Kong”

First class service, friendly staff, comfortable room

Very enjoyable stay at Sheraton Hong Kong Towers. Friendly helpful staff, good location. We were there for a business conference at the Sheraton. Great venue. Would highly recommend.

Reviewed May 07, 2013

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9.0
Exceptional
Yong from South Korea
Family with teens
Stayed 4 nights in June 2013

great view, perfect location”

harbor view, fast internet, great location

I had great experience at the hotel. Room had good view but 1/3 was blocked by Intercontinental hotel. It would've been nice if I had a room more right side of the building or higher. I also stayed at Tower Deluxe at similar price but tower deluxe was much better that it provided access to the lounge, breakfast included and better view. Sheraton has one of the best view bar.

Reviewed June 26, 2013

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9.7
Exceptional
Siri from Thailand
Family with young children
Stayed 3 nights in December 2012

Excellent Location and Service + Great Assistance”

Convenient to go many places including good local food.

We stayed at Sheraton Tower which got a very good view to see Symphony of Light. Apart from that we got a very good harbour view as well. Sheraton is an excellent and center place to go around for shopping at Tsim Sa Jui. Also the staff have the service mind and willing to help with everything. So marvelous ! Thank you Thank you.

Reviewed December 29, 2012

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10.0
Exceptional
Phoebe from Singapore
Business traveler
Stayed 4 nights in May 2016

Good location good service”

Love this hotel, perfect sea view location facing directing to the amazing night view of Hong Kong Island. Five star service of all staffs, nice room and reasonable price. It's just minutes walking to Star Ferry and TST MTR, plenty resteraurants, shopping in the area which makes it a perfect tourist hotel as well as for business.

Reviewed May 26, 2016

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9.0
Exceptional
Mui from Malaysia
Couple
Stayed 2 nights in December 2014

Wonderful visit in this hotel especially the tower”

The staff of the hotel are so polite and friendly, the location is very convenient and the night view at the hotel is awesome!

Sheraton hotel is the best location I ever stayed in hong kong! The only things is Agoda Agent is sucks!! Simply change my Harbour city view room to courtyard view after I made payment! Agoda sucks!!

Reviewed January 05, 2015

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8.7
Excellent
Jeffrey from Australia
Couple
Stayed 2 nights in November 2014

Great place in Hong Kong”

Location, staff and facilities

Terrific location close to Star Ferry, Tsim Sha Tsui Station and Nathan road district. Rooms a good sizes as and we had a fabulous Harbour view. We had breakfast in the cafe which was OK, but not spectacular. Staff were always friendly and charming. All in all, a good place to stay and I'd be happy to return.

Reviewed November 20, 2014

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10.0
Exceptional
WILLEM from Australia
Couple
Stayed 5 nights in July 2013

excellant”

food-location-comfort

the experience of visiting Hong Kong and selecting the Sheraton Hotel and specially selecting a room over looking the the sea - river with all the shipping activity was fascinating

Reviewed September 13, 2013

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9.7
Exceptional
Nan from Thailand
Couple
Stayed 2 nights in June 2015

Great hotel, great location, great food”

Rooms, Location, Scenery

It was our great stay in the Sheraton Hong Kong. It is located in the horbor bay area. Shopping street is under your feet. Food and service were great.

Reviewed December 11, 2015

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