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Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Hotel & Towers

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8.4

Excellent

2,081 reviews

2,081 reviews

View38
Housekeeping19
Shops10
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Canon Showroom (Canon Image2)

20 m

ACME Custom Tailor

70 m

The Peninsula Hong Kong

70 m

TANGS

80 m

Alan Chan Creations

80 m

Popular landmarks
Tsim Sha Tsui East

250 m

Hong Kong Skyline

330 m

Victoria Harbour

840 m

Victoria Peak (The Peak)

3.5 km

Nan Lian Garden

5.9 km

Closest landmarks
Sky Lounge

20 m

Tsim Sha Tsui Post Office

90 m

Hikari Yoga

110 m

Delaney's Irish Pub

140 m

佐丹奴 Giordano

140 m

Newly renovated

Sheraton Hong Kong Hotel & Towers

20 Nathan Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tsim Sha Tsui, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Located in heart of Hong Kong

Check-in [24-hour]

Airport transfer

Newly renovated

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money7.8
Distance to city center0.5km
Location rating9.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport26.2 km

Rooms available at Sheraton Hong Kong Hotel & Towers

Excellent
Room comfort & quality

8.6

Towers Executive Suite, Tower Lounge access level, 1 King
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Towers Deluxe King, Tower Lounge access level, Guest room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Towers Harbor Suite, Tower Lounge access level, 1 King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Towers Deluxe Harbor, Tower Lounge access level, Guest room
...
  • Room size: 35 m²/377 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Deluxe Corner Suite, Suite, 2 Double
...
  • Room size: 73 m²/786 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Towers Harbor King, Tower Lounge access level, Guest room
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Executive King, Suite, 1 King
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Main House Premier Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King, Guest room, 1 King, City/Courtyard view
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Hong Kong Hotel & Towers?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1050 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Hong Kong Hotel & Towers has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 HKD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Hong Kong Hotel & Towers?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Hong Kong Hotel & Towers. There's an additional charge of 275 HKD for adults and 138 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers features 2 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Chinese cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Sheraton Hong Kong Hotel & Towers?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Sheraton Hong Kong Hotel & Towers. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Sheraton Hong Kong Hotel & Towers?

On-site venues and convenient event services make Sheraton Hong Kong Hotel & Towers an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sheraton Hong Kong Hotel & Towers?

East Tsim Sha Tsui MTR Station is the closest train, metro, or bus station, about 190 m away from Sheraton Hong Kong Hotel & Towers.

What restaurants are nearby Sheraton Hong Kong Hotel & Towers?

Restaurants including Unkai Japanese Restaurant, The Café - Sheraton Hong Kong Hotel & Towers and Felix are popular in Sheraton Hong Kong Hotel & Towers’s neighborhood which is known as Tsim Sha Tsui.

What popular shopping places are close to Sheraton Hong Kong Hotel & Towers?

Located in the Tsim Sha Tsui area, Sheraton Hong Kong Hotel & Towers is close to great shopping choices like Harbour City, Canon Showroom (Canon Image2) and ACME Custom Tailor.

What are popular attractions near Sheraton Hong Kong Hotel & Towers?

Guests at Sheraton Hong Kong Hotel & Towers can easily visit Hong Kong Skyline, Tsim Sha Tsui East and Hong Kong Museum of History located in the Tsim Sha Tsui area.

What popular natural sightseeing spots are close to Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers is located in the Tsim Sha Tsui area, which is famous for natural sightseeing destinations such as YMCA Climbing Wall and DukLing.

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See map

Explore the neighborhood

What people love about Sheraton Hong Kong Hotel & Towers

  • 7.6

    Very good
    Staff 

    "Good hotel & Agooda service is excellent."

    rehman

    |

    August 28, 2022

  • 7.6

    Very good
    Cleanliness

    "Which was newly renovated and the room is clean and well decorated."

    STEVE

    |

    August 26, 2022

  • 10

    Exceptional

    "Very nice place to stay"

    Maybo

    |

    August 13, 2022

Overall rating:

8.4

Excellent
2,081 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Very helpful staff, good security, and perfect location in T...
yat from Hong Kong SAR, China
Solo traveler
More about Sheraton Hong Kong Hotel & Towers

More about Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers is the perfect choice for travelers who want to take in the sights and sounds of Hong Kong. Experience an urban escape in Hong Kong with a stay at Sheraton Hong Kong Hotel & Towers, with its exceptional location right in the city center. Sheraton Hong Kong Hotel & Towers puts numerous activities at your fingertips, with its convenient location just 3.5 km from the Victoria Peak (The Peak).
Sheraton Hong Kong Hotel & Towers provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Hong Kong.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Sheraton Hong Kong Hotel & Towers include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Sheraton Hong Kong Hotel & Towers also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Sheraton Hong Kong Hotel & Towers can even have groceries delivered to their room for cooking, using the hotel's special service.
Sheraton Hong Kong Hotel & Towers offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the steam room and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

View

45 mentions

Housekeeping

41 mentions

Internet

32 mentions

Breakfast

26 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Lever handles on all guest room doors
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Valet parking outfitted for wheelchair
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Closet
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

The Café

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
20 Nathan Road, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China
Exceptional
Location

9.2

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    26.2 km 31 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    52.9 km

Public transportation

  • East Tsim Sha Tsui MTR Station
    190 m 4 min walk
  • Tsim Sha Tsui MTR Station
    360 m 3 min walk

Hospital or clinic

  • October Medicine
    190 m

Shopping

  • Ladies Market
    2.5 km

Convenience store

  • 7 Eleven
    330 m 3 min drive

Cash withdrawal

  • ATM
    60 m 2 min walk
What's nearby

Popular landmarks

  • Tsim Sha Tsui East
    250 m
  • Hong Kong Skyline
    330 m
  • Victoria Harbour
    840 m
  • Victoria Peak (The Peak)
    3.5 km
  • Nan Lian Garden
    5.9 km
  • Ocean Park Thrill Mountain
    6.8 km
  • Hong Kong Disneyland
    13.7 km
  • Lantau Island
    24.0 km
  • Ngong Ping 360
    24.1 km
  • Tian Tan Buddha (Big Buddha)
    27.9 km

Nearby landmarks

  • Canon Showroom (Canon Image2)
    20 m
  • Sky Lounge
    20 m
  • ACME Custom Tailor
    70 m
  • The Peninsula Hong Kong
    70 m
  • TANGS
    80 m
  • Alan Chan Creations
    80 m
  • Peninsula Academy
    90 m
  • Tsim Sha Tsui Post Office
    90 m
  • Prestige Tower
    100 m
  • Hikari Yoga
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An extra bed is available for an additional charge.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1050 HKD
  • Distance from city center0.5km
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)275 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 782
  • Room voltage220
  • Year property opened1974
  • Most recent renovation2022

Parking

  • Daily parking fee1200 HKD
Property announcements

The hotel is undergoing façade and guest room renovation with external scaffolding and netting covered. Works will be conducted from 09:00 AM to 06:00 PM on weekdays and 09:00 AM to 12:00 AM on Saturday. Room change may be applied and noisy work maybe noticed. The hotel operation remains normal. In accordance with HKSAR Government latest anti-epidemic measures, sauna and jacuzzi will remain closed until further notice. Advance booking is required for the use of swimming pool, each pool session is limited to 45 minutes with 25 persons at one time.

Reviews of Sheraton Hong Kong Hotel & Towers from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.1
Location9.2
Room comfort and quality8.6
Service8.5
Value for money7.8
High score for Hong Kong
Rating
9+ Exceptional (483)
8-9 Excellent (356)
7-8 Very Good (332)
6-7 Good (110)
<6 Below Expectation (107)
Time of the year
Mar - May (298)
Jun - Aug (384)
Sep - Nov (302)
Dec - Feb (404)
All guests (2,081)
All room types
All languages

Show reviews that mention 

Showing 1,388 verified guest comments
12345
10.0
Exceptional
Mariluna from Hong Kong SAR, China
Family with teens
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 1 night in January 2022

Staycation ”

The front desk are very friendly, very accommodating and special thanks to Johny and Louisa IRD Club Lounge asking me when and what time my Birthday cake to be delivered and Johny prepare a champagne .They go beyond my expectations.Room is clean even though scaffolding is all around the building can’t ask for anything.Food wise from cocktail at the Lounge area was great a lot of selections and Daily breakfast at The Cafe my all time favourite.Cristina takes care of her guest with passion.I would love to come back again and my family.

Reviewed January 25, 2022

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9.6
Exceptional
Stephanie from Hong Kong SAR, China
Solo traveler
Executive King, Suite, 1 King
Stayed 1 night in June 2022

Exceptional”

Bit higher price but truly worth it! Best quality bed in HK. And I have stayed in slot of hotels in HK over the years. Beautiful dining in 4 course set lunches. Check in could not have gone smoother. I cannot remember the lady's name at check in but she was a pro. And a lady named Yvonne had called after check in to notify me of something about my card used by Agoda but mistake on my name. Yvonne was excellent. At arrival, late at night, tired and hot ~ I had the privilege to have Calvin receive me and my luggage with such a helpful manner, efficient and careful with my luggage. The next day, after check in, the Porters delivered luggage very fast and were very courteous. Housekeeping has been superb! I asked for more creme, coffee and lots of water please ~ and within minutes they delivered. So helpful. So courteous. It is a dream hotel. Recommended fully. I have previously stayed 4 months in HK at one of the other 5 stars, and stayed in HK at yet another 5 star hotel for 10 months in HK. So I can compare with knowledge. By far ~ this is the best!

Reviewed June 27, 2022

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10.0
Exceptional
Kreetha from Thailand
Couple
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 2 nights in December 2019

Nice Victoria habour view and good location.”

Everything is perfect. The advantages of this hotel are it's very close to two MRT lines and there's 7/11 convenience just outside the hotel. The room is not so big but comfortable.

Reviewed January 06, 2020

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Dear guest We are truly grateful for your sharing with us and we are pleased to know that you have made the most of our convenient location. We look forward to serving you again in the near future. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded January 31, 2020
Sheraton Hong Kong Hotel & Towers
10.0
Exceptional
Lennie from Philippines
Group
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in August 2019

Great location”

We had an awesome stay. I feel secured inside the hotel even though there were protests around 4 blocks away. There is jacuzzi and pool at the rooftop.

Reviewed August 13, 2019

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10.0
Exceptional
Tung from Hong Kong SAR, China
Couple
Premier King, Guest room, 1 King
Stayed 1 night in June 2019

Excellent service! Great location!”

Excellent service! Every staff are friendly and helpful. Would highly recommend. The room is a bit small, but that’s true for most of the traditional hotels.... food was amazing!

Reviewed July 02, 2019

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10.0
Exceptional
Sheldy from Hong Kong SAR, China
Couple
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 1 night in December 2021

Amazing Place to Stay!”

Helpful staff and you've got everything you need inside room, such a convenient place for Xmas shopping, value for money I would say. Part of hotel external wall is under renovation, I would suggest to book sea view.

Reviewed December 06, 2021

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9.6
Exceptional
Chong from Hong Kong SAR, China
Family with young children
Premier Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2020

A True 5-Star Hotel”

Great location, shopping malls, restaurants department stores are just around. 2 minutes walk to attraction such as Avenue of Stars, Space Museum, etc. Very kind and helpful staffs. The hotel building is old but well maintained. Very comfortable stay at Sheraton Hong Kong. Highly recommended.

Reviewed November 15, 2020

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Dear guest We are truly grateful for your sharing with us and we are pleased to know that you have made the most of our convenient location and found our associates friendly and attentive. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded December 28, 2020
Sheraton Hong Kong Hotel & Towers
10.0
Exceptional
Nadya from Switzerland
Group
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 2 nights in January 2020

Great experience ”

The hotel was nice, staff were friendly and helpful, facility is also nice for what we used it, location is great. I would stay there again.

Reviewed January 05, 2020

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Dear guest Thank you for taking your precious time to share your review with us. We are glad to know that you have made the most of our convenient location and found our associates friendly. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded January 31, 2020
Sheraton Hong Kong Hotel & Towers
10.0
Exceptional
Wendy from Singapore
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in March 2019

very good location!”

its valued for money for its location and room size.

Reviewed March 26, 2019

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10.0
Exceptional
Kate from Australia
Solo traveler
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 2 nights in October 2019

Excellence”

Could not have been more accommodating. Each staff member I spoke with went above and beyond my expectations.

Reviewed October 25, 2019

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9.6
Exceptional
CHOW from Hong Kong SAR, China
Couple
Premier Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in October 2020

A traditional 5-Star hotel with great services”

It is unbelievable that my wife and me enjoyed a nice staycation at a room which has a 180 sea view in a traditional 5-Star hotel with a reasonable price. The breakfast is awesome, which I believed is the best hotel breakfast all around the world.

Reviewed October 25, 2020

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Dear guest Thank you for taking your precious time to share your review with us. It is glad to know that you had a wonderful staycation at our hotel and enjoyed our culinary service. Definitely we will share your warm compliments with the team as recognition for their devotion to service excellence. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded December 28, 2020
Sheraton Hong Kong Hotel & Towers
9.2
Exceptional
Kunal from India
Family with young children
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 1 night in June 2021

Great location ”

Nice location close to many eating , shopping and partying places in TST. Wonderful Sheraton hospitality and cleanliness. I wish there were more for kids but value for Money for the price we paid.

Reviewed June 14, 2021

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Dear Kunal Thank you for your comments and we are pleased to know that you have made the most of our convenient location and had an enjoyable stay with us. We look forward to serving you again in the near future. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded June 16, 2021
Sheraton Hong Kong Hotel & Towers
10.0
Exceptional
Tanan from Hong Kong SAR, China
Couple
Deluxe King, Guest room, 1 King, City/Courtyard view
Stayed 1 night in September 2020

Exceptional”

Next time pis give me nice room

Reviewed October 03, 2020

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10.0
Exceptional
Shaleene from Malaysia
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in December 2019

Excellent ”

All was good...

Reviewed December 17, 2019

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Dear guest Thank you so much for your kind words. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded January 31, 2020
Sheraton Hong Kong Hotel & Towers
10.0
Exceptional
Chun from Hong Kong SAR, China
Solo traveler
Premier King, Guest room, 1 King
Stayed 3 nights in May 2019

Fantastic”

Fantastic location, beautiful harbor view

Reviewed May 08, 2019

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10.0
Exceptional
CHAN from Hong Kong SAR, China
Couple
Stayed 1 night in November 2020

Nice ”

Can go again

Reviewed November 11, 2020

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Dear guest Thank you so much for your review and we are glad to know that you enjoyed your stay. Looking forward to your next stay with us. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded December 28, 2020
Sheraton Hong Kong Hotel & Towers
8.4
Excellent
Kai from Hong Kong SAR, China
Family with young children
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in May 2022

Incredible experience of our staycation in Sheraton, TST on 22 & 23 May 2022”

The most impressive experience of our staycation in Sheraton, TST: 1. Breakfast buffet on 23 May in the Cafe: very nice of all staff in the Cafe. They are very alert for the needs of diners. For the chef (I think should be the Chief Chef), he always walked around to see if any food was needed to refill with a shiny smile. He said Hi to me and checked if I needed noodles together with congee (as I just got a bowl of congee at that time). He also suggested me and my family to drink fruit juice (ie apple, pear and ginger juice) and it was very delicious. He could give us positive energy to have a good start of the day. Many thanks to him. When we left the Cafe, he was very busy to refill the food and we could not say thanks and bye to him. Please help me to pass my thanks to him. 2. Almost every staff that we met in Sheraton hotel were very nice and helpful. 3. Originally, we thought that we didn’t need an extra bed (already placed at our room) and staff was required to remove the extra bed from our room quickly. But as the bed is quite high for my mother (an elderly) to sleep on it, thus we requested an extra bed (which height should be shorter). Sorry for the inconvenience caused and very appreciate for extra effort made by the staff. Some suggestions: 1. More food varieties of breakfast buffet: for example, boiled eggs, chocolate taste cereal and more different kinds of dim sum. 2. More elderly friendly room facilities: shower cubicle (企缸), more handles (扶手) in washroom, bed with lower height are suggested.

Reviewed May 28, 2022

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9.2
Exceptional
Francis from Hong Kong SAR, China
Couple
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in November 2020

Good value hotel ”

Perfect location n friendly staff !

Reviewed November 11, 2020

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Dear guest, Thank you for your comments and we are very glad to hear that you have made the most of our convenient location and found our associates friendly and attentive. We look forward to welcoming you back in the near future. With warmest regards, Sheraton Hong Kong Hotel & Towers

Responded December 28, 2020
Sheraton Hong Kong Hotel & Towers
8.4
Excellent
Heather
Couple
Premier King, Guest room, 1 King
Stayed 1 night in October 2019

Nice hotel”

Nice hotel and it was clean. The bed was comfortable. We had a view of the harbor, which I would recommend.

Reviewed October 13, 2019

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8.4
Excellent
Patira from Thailand
Group
Stayed 3 nights in February 2019

Good location”

Always stay here when in HK. The location is perfect for a private trip. Rooms with harbor view are nice to watch the Symphony of Lights. A little bit too inflexible to late checkouts.

Reviewed February 25, 2019

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