Sheraton Hong Kong Tung Chung Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

9 Yi Tung Road, Tung Chung, Lantau Island , Hong Kong Airport, Hong Kong, Hong Kong SAR, China, 0000

Highlights

Gym

The gym room is even more well designed!
Great View

Upon chwckin, our two rooms were upgraded to Ocean view.
Great for Children

Children friendly hotel.
Great Breakfast

Nice breakfast with an array of various choices.
Location

Easy access to the airport and Tung Chung.

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

About us

Discover the Sheraton Hong Kong Tung Chung Hotel, where luxury meets stunning ocean views. Enjoy exquisite cuisine at the rooftop grill in a serene setting. Nearby, Cheung Sha beach offers a relaxing escape. Explore a new plaza with diverse dining and shopping options, ideal for two travelers seeking to unwind and experience Hong Kong. Located in the vibrant Hong Kong Airport area, this hotel offers easy access to premium shopping and dining, along with breathtaking panoramic views. Enjoy exclusive in-room breakfast service, a stunning pool, and a luxurious sauna. Rooms are equipped with modern amenities, including in-room safes and refrigerators, with some offering spectacular city or ocean views. A short walk takes you to Citygate Outlets, featuring a range of international brands, perfect for two travelers looking to explore the dynamic local scene. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Cleanliness 9.2
Service 9.2
Facilities 8.8
Value for money 8.6

Based on 5,533 verified reviews

Cleanliness

9.2

Service

9.2

Facilities

8.8

Value for money

8.6

Location

8.1

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Nearest transportation options

Tung Chung MTR Station is within 0.84 km

See map

8.1Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Lantau Island
3.2 km
Tian Tan Buddha (Big Buddha)
6.3 km
Ngong Ping 360
6.3 km
Hong Kong Disneyland
9.9 km
Victoria Peak (The Peak)
21.2 km
Closest landmarks
Tung Chung North Park
580 m
Man Tung Road Park
680 m
Tung Chung MTR Station
840 m
Citygate Outlets
850 m
Fu Tung Plaza
880 m

Good to know

Value for money8.6
Distance to city center1.6 km
Location rating8.1
Nearest airportHong Kong International Airport (HKG)
Distance to airport3.2 km

Select your room

1/14

Executive Suite, Executive lounge access, Suite, 1 King, Ocean view

46 m²/495 ft²
Max 3 adults
1 king bed
  • Ocean view

1/11

Executive lounge access, Guest room, 2 Double

26 m²/280 ft²
Max 4 adults
2 double beds

9.2

Exceptional

Room comfort and quality
  • City view

1/11

Executive lounge access, Guest room, 2 Double, Ocean view

26 m²/280 ft²
Max 4 adults
2 double beds

8.8

Excellent

Room comfort and quality
  • Ocean view

1/10

Executive lounge access, Guest room, 1 King

26 m²/280 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • City view

1/10

Executive lounge access, Guest room, 1 King, Ocean view

26 m²/280 ft²
Max 3 adults
1 king bed
  • Ocean view

1/8

Premier Suite, Executive lounge access, Suite, 1 King, Ocean view

51 m²/549 ft²
Max 3 adults
1 king bed
  • Ocean view

1/7

Guest room, 1 King, City view

26 m²/280 ft²
Max 3 adults
1 king bed

8.7

Excellent

Room comfort and quality
  • City view

1/7

Guest room, 1 King, Ocean view

26 m²/280 ft²
Max 3 adults
1 king bed

8.4

Excellent

Room comfort and quality
  • Ocean view

1/7

Guest room, 2 Double, City view

26 m²/280 ft²
Max 4 adults
2 double beds
Preferred by Couples

9.1

Exceptional

Room comfort and quality
  • City view

1/7

Guest room, 2 Double, Ocean view

26 m²/280 ft²
Max 4 adults
2 double beds

8.8

Excellent

Room comfort and quality
  • Ocean view

Frequently asked questions

Yes! Sheraton Hong Kong Tung Chung Hotel offers dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Sheraton Hong Kong Tung Chung Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

67.0% of our past visitor evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Sheraton Hong Kong Tung Chung Hotel down in the review section.

100.0% of our past guest assessments have given a positive review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Sheraton Hong Kong Tung Chung Hotel down in the review section.

67.0% of our verified visitor reviews have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Sheraton Hong Kong Tung Chung Hotel down in the review section.

Verified families with older children that have stayed at this property have given Sheraton Hong Kong Tung Chung Hotel an average rating of 8.8. You can check out more in depth customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Sheraton Hong Kong Tung Chung Hotel an average rating of 8.8. You can check out more precise customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Sheraton Hong Kong Tung Chung Hotel is located within Hong Kong Airport, which makes it suitably close to natural scenery including Lantau Island.

The nearest airport to Sheraton Hong Kong Tung Chung Hotel is Hong Kong International Airport, 3.0 km away.

More about Sheraton Hong Kong Tung Chung Hotel

More about Sheraton Hong Kong Tung Chung Hotel

Experience Modern Comfort at Sheraton Hong Kong Tung Chung Hotel

Nestled just 1.6 kilometers from the vibrant city center of Hong Kong, the Sheraton Hong Kong Tung Chung Hotel offers a perfect blend of convenience and luxury. Built in 2020, this contemporary hotel provides guests with a fresh, inviting atmosphere combined with state-of-the-art amenities. Whether you're visiting for business or leisure, its prime location just 10 minutes from the airport makes it an ideal choice for travelers seeking seamless connectivity. Boasting 218 stylish rooms, the Sheraton Tung Chung ensures a comfortable stay for all guests. Check-in begins at 3:00 PM, allowing you to settle in and unwind after your journey, while check-out is available until 11:00 AM. Families are warmly welcomed, with children aged 3 to 11 able to stay free of charge, making it a fantastic option for family vacations. Experience the vibrant energy of Hong Kong while enjoying the modern comforts and thoughtful services of this exceptional hotel.

Relax and Unwind at the Hotel's Stylish Bar

Discover the perfect spot to unwind after a day of exploring Hong Kong at the Sheraton Hong Kong Tung Chung Hotel's sophisticated bar. Whether you're looking to enjoy a refreshing cocktail, a glass of fine wine, or a creative signature drink, the bar offers a welcoming and elegant atmosphere. It’s the ideal place to socialize with friends, relax with colleagues, or simply enjoy some quiet leisure time in a chic setting. The expertly crafted beverages and cozy ambiance make it a standout feature of the hotel’s entertainment offerings.

Relax and Refresh at the Outdoor Pool

Experience the ultimate relaxation at the Sheraton Hong Kong Tung Chung Hotel’s stunning outdoor pool. Surrounded by lush greenery and offering panoramic views of the surrounding landscape, the pool provides a perfect escape from the hustle and bustle of city life. Whether you're looking to take a refreshing swim or simply lounge poolside with a refreshing drink, this outdoor oasis is designed to help you unwind and rejuvenate during your stay.

Exceptional Convenience Facilities at Sheraton Hong Kong Tung Chung Hotel

Experience unparalleled comfort and convenience with Sheraton Hong Kong Tung Chung Hotel’s comprehensive range of facilities designed to make your stay effortless. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, right from the comfort of your room. For added security and peace of mind, the hotel provides safety deposit boxes, ensuring your valuables are safely stored during your visit. Enhance your stay with exclusive access to the executive lounge, where you can unwind or conduct business in a serene environment. The hotel also offers convenient amenities such as dry cleaning services, daily housekeeping to keep your space fresh, and a well-stocked convenience store for any last-minute essentials. With attentive concierge services available, your needs are seamlessly taken care of, making your stay both comfortable and hassle-free.

Convenient Onsite Car Parking at Sheraton Hong Kong Tung Chung Hotel

Guests at Sheraton Hong Kong Tung Chung Hotel benefit from the convenience of an onsite car park, making it easy to arrive and depart without the hassle of finding external parking facilities. The spacious and secure parking area is designed to accommodate both short-term and long-term stays, ensuring that guests can enjoy their visit with peace of mind. Whether you're traveling for business or leisure, the onsite parking offers a seamless start and end to your journey.

Luxurious Comfort and Modern Amenities at Sheraton Hong Kong Tung Chung Hotel

Experience the perfect blend of comfort and convenience with the beautifully appointed rooms at Sheraton Hong Kong Tung Chung Hotel. Each room features air conditioning to ensure a comfortable climate, along with plush linens and blackout curtains that guarantee restful nights. Guests can unwind in the separate living room, providing ample space for relaxation or work, while modern amenities like a flat-screen television with satellite and cable channels keep entertainment at your fingertips. For added convenience, rooms are equipped with a mini bar, refrigerator, and a coffee/tea maker, allowing guests to enjoy refreshments at any time. Thoughtful touches such as bathrobes, toiletries, and a hair dryer enhance your stay, while complimentary instant coffee and tea provide a warm welcome. Whether you're here for business or leisure, Sheraton Hong Kong Tung Chung Hotel offers a luxurious retreat with all the essential facilities to make your stay truly memorable.

Elegant Dining Options and Convenient In-Room Service at Sheraton Hong Kong Tung Chung Hotel

Experience the comfort of Sheraton Hong Kong Tung Chung Hotel's exceptional dining facilities, designed to cater to every guest's needs. Start your day with a delightful breakfast buffet, featuring a wide array of delicious options to energize your morning. For those seeking a relaxing coffee break or a quick snack, the on-site coffee shop offers a cozy atmosphere and a selection of beverages and light bites. For added convenience, the hotel provides 24-hour room service, allowing guests to enjoy a meal or a snack anytime they desire, in the comfort and privacy of their own room. Daily housekeeping ensures that your stay remains comfortable and hassle-free, leaving you free to unwind and enjoy your time at the hotel. Whether dining in or ordering in, Sheraton Hong Kong Tung Chung Hotel ensures a seamless and satisfying culinary experience.

Elegant Room Options at Sheraton Hong Kong Tung Chung Hotel

Discover a variety of thoughtfully designed rooms at Sheraton Hong Kong Tung Chung Hotel, each offering a perfect blend of comfort and style. Choose from guest rooms with either a single King bed or two Double beds, all featuring stunning city or ocean views across 26 square meters of space. For those seeking an elevated experience, select rooms with exclusive access to the Executive lounge, providing added convenience and luxury during your stay. For guests desiring more space and exclusivity, the hotel offers a range of suites. The Executive Suite, with 46 square meters, and the larger Premier Suite, spanning 51 square meters, both feature breathtaking ocean vistas and access to the Executive lounge. For ultimate luxury, the Sheraton Suite provides an expansive 98 square meters of elegant living space with spectacular ocean views. Booking these rooms through Agoda ensures you enjoy the best prices and a seamless, hassle-free reservation process, making your stay both affordable and effortless.

Gateway to the World: Hong Kong International Airport

Hong Kong International Airport, often hailed as one of the world's busiest and most efficient airports, is a remarkable gateway connecting travelers to over 200 destinations across the globe. Situated on the island of Chek Lap Kok, the airport boasts state-of-the-art facilities, seamless transit services, and a range of shopping and dining options that cater to every traveler’s need. Its modern architecture and innovative design make it not only a transportation hub but also a symbol of Hong Kong’s status as a global metropolis.

Seamless Journey from Hong Kong International Airport to Sheraton Hong Kong Tung Chung Hotel

Getting from Hong Kong International Airport to the Sheraton Hong Kong Tung Chung Hotel is both convenient and straightforward, ensuring a stress-free start to your stay. Upon arriving at the airport, guests can opt for the Airport Express train, which offers a swift and comfortable ride directly to Tung Chung Station, located just a short 5-minute walk from the hotel. The train departs frequently from the airport’s dedicated station, making it an efficient choice for travelers. Alternatively, for those preferring a more private option, taxis and private transfer services are readily available at the airport’s arrival halls. A taxi ride from the airport to the hotel typically takes around 10 to 15 minutes, depending on traffic, and provides a direct, door-to-door service for added convenience. For larger groups or those with lots of luggage, pre-arranged private transfers can be booked in advance to ensure a smooth journey. Once you arrive at Tung Chung Station, follow the signs to exit and walk towards the hotel, which is just a short stroll away. The Sheraton Hong Kong Tung Chung Hotel is perfectly situated near the station, making it an ideal base for exploring Hong Kong’s vibrant attractions or catching early flights. Whether you choose the quick train ride, a comfortable taxi, or a private transfer, traveling from Hong Kong International Airport to the Sheraton Hong Kong Tung Chung Hotel is designed to be effortless, allowing you to start your Hong Kong adventure with ease and comfort.

Discovering Nearby Landmarks and Attractions around Sheraton Hong Kong Tung Chung Hotel

Conveniently situated near the Sheraton Hong Kong Tung Chung Hotel, guests have easy access to a variety of cultural and recreational landmarks. Just a short distance away is the Asia World Expo, a premier exhibition and event center that hosts international trade fairs, concerts, and exhibitions, making it an ideal destination for business travelers and event enthusiasts alike. For those interested in spiritual and cultural experiences, the Kwun Yam Shrine and the Tai Miu Temple offer serene environments filled with traditional architecture and local religious practices, providing a glimpse into Hong Kong’s rich heritage. Nature lovers and outdoor enthusiasts will appreciate the proximity to Cheung Chau Typhoon Shelter, a picturesque harbor known for its scenic views and maritime activities. Additionally, the nearby Shek O Golf & Country Club offers a lush, scenic setting for golf enthusiasts seeking a relaxing day on the greens. Whether exploring local temples like Miu Fat Monastery and Shek O Temple or enjoying the tranquil coastal scenery, guests can immerse themselves in the diverse attractions that surround the hotel, making their stay both memorable and enriching.

Convenient Public Transport Connections Near Sheraton Hong Kong Tung Chung Hotel

Situated in a prime location, Sheraton Hong Kong Tung Chung Hotel offers easy access to a variety of public transportation options that make exploring Hong Kong effortless. The nearby Tung Chung MTR Station provides quick and direct connections to the city’s bustling districts, ensuring you can reach your destinations with ease. For travelers arriving from the airport, the Airport MTR Station offers a seamless transit experience, linking you directly to the hotel area and beyond. Additionally, the AsiaWorld-Expo MTR Station is conveniently close for attending events and exhibitions at the renowned venue. For those looking to explore the scenic attractions, the Ngong Ping 360 cable car station offers breathtaking views and easy access to the Ngong Ping Village. The SkyPier at 海天客運碼頭 and the Midfield Concourse at Terminal 1 West Hall further enhance connectivity, making Sheraton Hong Kong Tung Chung Hotel the perfect starting point for both business and leisure adventures in Hong Kong.

A Culinary Haven at Your Doorstep

Just moments from Sheraton Hong Kong Tung Chung Hotel, a diverse array of dining options awaits to satisfy every palate. Indulge in the authentic flavors of Middle Eastern cuisine at Maison Du Mezze, or enjoy contemporary Italian dishes at A Tavola Bar & Grill Tc. For a cozy, family-friendly atmosphere, Oolaa Tung Chung offers a delightful menu in a welcoming setting. Seafood lovers can delight in the fresh catches at Shek O Chinese & Thai Seafood and Sun Keung Kee Roasted Goose & Seafood Restaurant, renowned for their exquisite dishes. For a touch of elegance, L16 provides a refined dining experience, while Lardos Steak House serves up succulent steaks in a warm ambiance. Forest Bar & Restaurant offers a relaxed environment with great food and drinks, and Paradiso Lounge provides a perfect spot for unwinding with cocktails. Greeny Grassland adds a fresh, healthy option for those seeking lighter fare. Whether craving international flavors or local specialties, guests will find a culinary treasure trove just steps from the hotel.

Premier Shopping Destinations Near Sheraton Hong Kong Tung Chung Hotel

Conveniently located near the Sheraton Hong Kong Tung Chung Hotel, guests have access to a variety of premier shopping landmarks that cater to all tastes. Just steps away is the HKIA No.1 Passenger Terminal Building Shopping Area, offering a seamless retail experience for travelers. SkyPlaza provides a modern shopping environment with a wide range of boutiques, dining options, and entertainment facilities. For book lovers, Chung Hwa Book Co is a must-visit destination, featuring an extensive collection of literature and stationery. Fu Tung Plaza offers a local shopping experience with unique shops and eateries, while Chek Lap Kok provides additional retail outlets for everyday needs. For those seeking outlet bargains, Citygate Outlets is renowned for its discounted designer brands and fashionable finds, making it an ideal spot for shopping enthusiasts.

Luxury Meets Value: Sheraton Hong Kong Tung Chung Hotel's Competitive Pricing

The Sheraton Hong Kong Tung Chung Hotel offers a premium stay experience with room rates ranging from $201 to $250, positioning it as a more luxurious option within the bustling city. While the average hotel room in Hong Kong typically costs between $101 and $150, this hotel provides a higher-end experience for travelers seeking comfort and upscale amenities. Its pricing reflects the quality of service, modern facilities, and scenic surroundings that make it a standout choice for discerning guests. Compared to the average hotel prices in Hong Kong, the Sheraton Tung Chung's rates are on the higher end, but they deliver exceptional value through spacious rooms, excellent amenities, and a strategic location near major attractions. Whether you're visiting for business or leisure, investing in a stay here guarantees a memorable experience that justifies the slightly elevated cost, offering a perfect blend of luxury and convenience in one of Asia’s most vibrant cities.

Exceptional Hospitality and Stunning Views at Sheraton Hong Kong Tung Chung Hotel

Guests consistently praise Sheraton Hong Kong Tung Chung Hotel for its warm and welcoming atmosphere, highlighting the friendly and helpful staff who go above and beyond to ensure a memorable stay. Visitors appreciate the cleanliness and comfort of the rooms, often describing them as amazing and well-maintained. The hotel’s breathtaking views add to the overall experience, making it a highly recommended choice for travelers seeking both relaxation and excellent service. Many guests express their intention to return, citing the hotel’s inviting environment and attentive staff as key reasons for their satisfaction.

Exceptional Customer Satisfaction at Sheraton Hong Kong Tung Chung Hotel

Guests consistently praise Sheraton Hong Kong Tung Chung Hotel for its outstanding overall experience, reflected in an impressive overall rating of 8.7. The hotel excels in cleanliness, earning a remarkable score of 9.2, which highlights its commitment to maintaining pristine and comfortable surroundings. Visitors also appreciate the modern facilities, rated at 8.8, providing a seamless blend of convenience and luxury to enhance their stay. The attentive staff performance, rated at an exceptional 9.1, ensures guests feel welcomed and well cared for throughout their visit. While the location receives a solid score of 8.0, guests find the hotel’s amenities and service more than compensate, making it a highly recommended choice for travelers seeking comfort, quality, and excellent service in Hong Kong.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Family
  • Children's books and toys
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Beam projector
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Slippers

Location

9 Yi Tung Road, Tung Chung, Lantau Island , Hong Kong Airport, Hong Kong, Hong Kong SAR, China, 0000

Excellent8.1

Location

Airports
  • Hong Kong International Airport (HKG)
    3.2 km
  • Sheung Wan Heliport (HHP)
    21.2 km
Public transportation
  • Tung Chung MTR Station
    840 m
  • Airport MTR Station
    2.5 km
Hospital or clinic
  • Human Health Medical Centre
    920 m
Shopping
  • Citygate Outlets
    850 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    610 m

What's nearby

Popular landmarks
  • Lantau Island
    3.2 km
  • Tian Tan Buddha (Big Buddha)
    6.3 km
  • Ngong Ping 360
    6.3 km
  • Hong Kong Disneyland
    9.9 km
  • Victoria Peak (The Peak)
    21.2 km
  • Victoria Harbour
    22.7 km
  • Hong Kong Skyline
    23.1 km
  • Tsim Sha Tsui East
    23.3 km
  • Ocean Park Thrill Mountain
    24.2 km
  • Nan Lian Garden
    27.0 km
Nearby landmarks
  • Tung Chung North Park
    580 m
  • Man Tung Road Park
    680 m
  • Tung Chung MTR Station
    840 m
  • Citygate Outlets
    850 m
  • Fu Tung Plaza
    880 m
  • Human Health Medical Centre
    920 m
  • Waterfront Promenade
    950 m
  • Tat Tung Road Garden
    970 m
  • Tung Chung
    970 m
  • Quality Healthcare Medical Centre - Tung Chung
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center1.6 km
  • Travel time to airport (minutes)10
  • Airport transfer fee0 HKD
Extras
  • Daily Internet/Wi-Fi fee0 HKD
  • Breakfast charge (unless included in room price)284 HKD
The property
  • Year property opened2020
  • Number of floors19
  • Room voltage220
  • Number of rooms 218
  • Non-smoking rooms/floorsyes
  • Number of restaurants4
  • Number of bars/lounges1
Parking
  • Daily parking fee600 HKD

Property announcements

The third registered guest will be charged HKD330 net daily for Executive Lounge Access when reserving our Executive Rooms or Suites.
For triple occupancy up, there will be an additional charge for breakfast per person if occupancy is more than 2 guests. This fee will be collected at the hotel.

Airport buses run every hour and Tung Chung MTR station buses run every 30 minutes. The service is for hotel staying guests only. Airport shuttle bus stop is located on Terminal 2 (Bay 9 to 15, L3).

Complimentary shuttles for selected events or exhibitions between hotel and AsiaWorld-Expo. Contact hotel reservation for details. Hotel reserves the right to modify or change this service at any time without prior notice.

Breakfast is served from 06:30 AM to 10:30 AM on weekdays and until 11:00 AM on Saturdays, Sundays, and public holidays.

The swimming pool is open daily from 08:00 AM to 06:00 PM. (Will be closed from January 05, 2026 to February 27, 2026 due to facility maintenance.)

Reviews of Sheraton Hong Kong Tung Chung Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.8
  • 10
  • 8.4
  • 9.2
  • 5.6
  • 9.6
  • 10
  • 8.0

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Hong Kong
    Cleanliness9.2
  • Service score 9.2 out of 10 and is a high score in Hong Kong
    Service9.2
  • Facilities score 8.8 out of 10 and is a high score in Hong Kong
    Facilities8.8
  • Value for money score 8.6 out of 10 and is a high score in Hong Kong
    Value for money8.6
  • Location score 8.1 out of 10
    Location8.1
High score for Hong Kong

Rating

9+ Exceptional (384)
8-9 Excellent (104)
7-8 Very Good (89)
6-7 Good (21)
<6 Below Expectation (33)

Review summary

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This hotel offers exceptional service from friendly and helpful staff, along with a prime location near transportation, shopping, and attractions. The spacious and clean rooms feature breathtaking views of the sea and airport, and include amenities such as a Nespresso machine, kettle, and minibar. Breakfast offers a good selection of tasty options, including Movenpick ice cream. Guests can also enjoy the lovely swimming pool and gym facilities.

Some guests experienced a delayed check-in due to long wait times, but staff could be more informative.

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Service

Mentioned in 94 reviews
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Check in

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13% Unfavourable

Transport

Mentioned in 23 reviews
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91% Positive
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8% Unfavourable

Room comfort

Mentioned in 23 reviews
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91% Positive
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8% Unfavourable
Showing 631 verified guest comments
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  1. 10.0
    Exceptional
    Marla from United Arab Emirates
    Family with teens
    Guest room, 2 Double, City view
    Stayed 3 nights in October 2025

    “Thank you for your excellent service”

    Dear Sheraton Tung Chung Hongkong Team, I just want to say a big thank you to everyone at Sheraton Tung Chung for your wonderful service during our stay. Our flight was delayed and later cancelled, and we were very worried about our booking. But your team was very kind and understanding, and you kept our room for the next day. That really helped us a lot and made things easier after a long and tiring trip. The check-in and check-out were smooth and fast. Every staff member we met was polite, friendly, and always ready to help. The breakfast buffet was excellent with many choices, and our room was very clean, comfortable, and quiet. We truly enjoyed our stay and felt very well taken care of. Thank you again for your warm hospitality. We will surely choose Sheraton Tung Chung again when we visit Hong Kong in the future.

    Reviewed October 18, 2025

    Thank you for your review. We are glad that you had a pleasant stay at Sheraton Tung Chung Hong Kong Hotel. We look forward to welcoming you again soon.

    Responded October 30, 2025
    Sheraton Hong Kong Tung Chung Hotel
  2. 10.0
    Exceptional
    Stella from South Korea
    Group
    Guest room, 2 Double, City view
    Stayed 6 nights in December 2025

    “Great and Helpful Staffs, Clean Rooms”

    The hotel and staff were amazing, especially our room attendant during our 7-day stay, Xiao Xuan. She was so delightful in greeting everyone and in catering to our needs when we asked her to bring or give us something. All the staff were friendly, and they also let us use their Wellness/Fitness room even before our check-in time because we wanted to freshen up before roaming around the area until then. Although something happened the night before our stay, the fire alarm went off, but we were grateful that it was a false alarm due to a system failure. They left us all a note explaining what happened. All in all, our stay was very great, and the breakfast in the hotel was superb. The mix of international and local foods was great, and the attendants, especially Marjulyn (i can'tremember the spelling), were fun to talk to.

    Reviewed January 04, 2026

    Thank you for choosing to stay at Sheraton Tung Chung Hong Kong Hotel and for sharing your experience with us. We are very pleased to receive your recognition, and will share your feedback with our team. We sincerely look forward to welcoming you back in the near future! Wishing you all the best!

    Responded January 05, 2026
    Sheraton Hong Kong Tung Chung Hotel
  3. 10.0
    Exceptional
    Ssameer from Australia
    Family with young children
    Guest room, 2 Double, Ocean view
    Stayed 3 nights in December 2025

    “Memorable stay at a Great Location”

    We had a truly memorable experience at Sheraton Tung Chung and I feel compelled to highlight the outstanding hospitality shown by Kevin, a trainee at the Front Desk. From the moment of interaction, his warmth, empathy, and genuine care stood out and made us feel completely welcomed. What impressed us the most was how naturally Kevin connected on a human level—listening attentively, responding with kindness, and going the extra mile to ensure comfort. These are qualities that cannot be taught; they come from the heart and define exceptional hospitality. This experience left a lasting impression on us and it is the reason we will definitely return to Sheraton. The property is excellent, but it is people like Kevin who truly bring the brand to life. Thank you Kevin for creating such a meaningful and heartfelt guest experience. Sheraton is fortunate to have such promising talent. Above and Beyond ⭐️⭐️⭐️⭐️⭐️

    Reviewed January 05, 2026

    Thank you for your review. We are glad that you had a pleasant stay at Sheraton Tung Chung Hong Kong Hotel. We look forward to welcoming you again soon.

    Responded January 06, 2026
    Sheraton Hong Kong Tung Chung Hotel
  4. 10.0
    Exceptional
    Wingie from Qatar
    Family with young children
    Guest room, 2 Double, City view
    Stayed 3 nights in November 2025

    “Wonderful Family Stay at Sheraton Tung Chung”

    Our family had an amazing stay at Sheraton Tung Chung! The staff were friendly and welcoming, and the room was spacious, spotless, and very comfortable. The breakfast buffet was excellent with plenty of choices for everyone. We loved the convenient yet peaceful location — close to the airport, MTR, and Citygate Outlets. The service was outstanding from start to finish. We truly felt at home and can’t wait to come back!

    Reviewed November 13, 2025

    Thank you for your review. We are glad that you had a pleasant stay at Sheraton Tung Chung Hong Kong Hotel. We look forward to welcoming you again soon.

    Responded November 14, 2025
    Sheraton Hong Kong Tung Chung Hotel
  5. 10.0
    Exceptional
    Kimberly from Singapore
    Family with young children
    Guest room, 2 Double, City view
    Stayed 1 night in March 2026

    “Comfortable and great location ”

    had a really pleasant stay at Sheraton Tung Chung. The room was nice and comfortable, making it easy to relax after a long day. The staff were friendly, attentive, and always willing to help with any requests. One of the highlights was the convenient shuttle service. It made getting to the MTR station near Citygate Outlets very easy, and the airport shuttle was equally hassle free. Overall, a smooth and enjoyable experience, I would definitely consider staying here again.

    Reviewed March 19, 2026

    Thank you for choosing to stay at Sheraton Tung Chung Hong Kong Hotel and for sharing your experience with us. We are very pleased to receive your recognition, and will share your feedback with our team. We sincerely look forward to welcoming you back in the near future! Wishing you all the best!

    Responded March 30, 2026
    Sheraton Hong Kong Tung Chung Hotel
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