Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.
Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.
Breakfast Service Announcement: On weekends and consecutive holidays, breakfast is limited to one hour, and two different time periods are provided for guests to choose upon check in, time period 1: 06:30 AM-08:30 AM; time period 2: 08:30 AM-10:00 AM. If the selected period has expired, another period will be provided instead.
If the package includes breakfast, each room and everyday will provide breakfast for 1-2 guests (deluxe room) or up to 4 guests (family room) on the next day according to the room type, which cannot be accumulated or combined for use on other stay dates.
Happy Birthday!”
It was my birthday so I stayed two nights. Everything was perfect. The room was big and beautiful with a view of the mountains. The breakfast was perfect so many choices of both Western and Asian cuisines. The fitness room, pool and hot tub were fabulous! Room.service
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Exceptional”
this's a nice hotel, and the traffic is convenience, just walk almost 5 to 10 minutes for shopping mall if you like to shop.
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great for families with children”
great kids play area and pool facilities
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Great but way overpriced”
The cost is hard to justify. It is not the Silks. Yet they charge as though they were. That said, the hotel itself is very nice. All the same, pricing, for a sheraton, is easily 50% more than it is worth.
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Great location”
Got the corner deluxe room, was spacious with a great view of the city. Comfortable bed. Great location, lots of eateries around. Big plus: Free on-demand movies to unwind with in the room. Breakfast was so-so..
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The best hotel in Hsinchu”
The service and facilities were great.
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Excellent Hsinchu option”
Clean, with a terrific buffet breakfast. Highly recommend.
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Family trip”
Great location for a family trip and nice front desk staff
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Relax”
Room is bigger than imaged, very comfortable. very relaxing.
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Excellent Hotel But Dirty Toilet”
There is nothing much to complain about the hotel. Sheraton Hsinchu is an excellent stay in my opinion but I have to discount the experience because the ceramic tiles in my room (my own experience) looks clean at first glance but after a shower... the titles seems to be leaking brownish liquid which really looks like liquid poo (-_-|||) Because my entire experience with the hotel is really pleasant.. I think it could be an isolated incident. (I do however discount my review points to 1 for hotel cleanness because this shouldn't had happen in a 5 star hotel)
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5 Star Luxury”
One of the best Sheraton hotels i have stayed in...worldwide. The in-room dining menu is fantastic and the gourmet restaurants located within the hotel is excellent...highly recommend Kanpai Classic. Hotel is new and well maintained...very good stay.
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It's very good”
Whenever I visit Hsinchu, I stay at Sheraton and I am always satisfied with their cleanliness.
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Check-in experience is worse than I expected”
The front desk staff is unfriendly and unprofessional. During the whole check-in process, the staff is not smile and it seems I bother her or if she is in the bad mood. Also, I need to remind her if there are any newspapers for reading next morning, as she did not mention it at all. It is really a disappointed check-in experience, if it is a real Five Star Hotel?! I cannot feel Five Star service at all. I guess if I encountered other front desk staff, I will have better impression for staying at Sheraton Hsinchu Hotel
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Another Great Sheraton”
One of the better Sheraton around due to it's hospitality. Great room and food too. Always a choice when coming to this part of taiwan for work.
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Best hotel I've stayed in Taiwan”
Sheraton is located in a residential area, thus there are a couple of eateries nearby. What attracted me to sheraton is it being a stop along the Taiwan tourist shuttle bus route to lion head mountain. However, there is no shopping nearby so quite troublesome to have to take cab to and fro.
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Very comfortable”
I have been staying in this hotel for several times, and each time I feel happy, safe and comfortable. The great thing is the room and the overall modern design of the entire hotel. Moreover, the attitude of the staff showed the great effort of the staff training.
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Stay during NY eve”
We went to Hsinchu first time. Not much to say & judge about the hotel. Breakfast was ok, at first they did not check out our 6yo on breakfast but during our meals they questioned & ask us to pay for her. Not proffesional, they should hv checked her out before we bring her in n started our buffet
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No complaint at all!”
I would say that I cannot even find a thing to feel not comfortable (so I have no complaint at all) about the room and the service in this hotel - superb! On the other hand, it does not force you to dine in it restaurants because you can find different variety of food around the corner.
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nice room ”
a 5star hotel with classic design. everything u need. near to thrs. glass transparent preview of the rest room, make the room look wider. indoor swimming pool with mirror ceiling.
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A mixed bag”
Stayed on a national holiday and was in a line for 30 mins to just check in. A bit unacceptable....I know it was a holiday, but they should be moving quicker. The breakfast buffet is of a three star standard. Nothing special at all . The pool was full of kids , so don't expect to get any peace . Now the good things....the gym was great, the room was clean, the staff were friendly and it is a modern hotel.
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