Sheraton Hsinchu Hotel
Free Wi-Fi

Sheraton Hsinchu Hotel

No. 265, Dong Sec. 1, Hsinchu, Hsinchu, Taiwan, 302
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Lobby Sheraton Hsinchu Hotel
Lobby
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    Interior view Sheraton Hsinchu Hotel
    Interior view Sheraton Hsinchu Hotel
    Swimming pool Sheraton Hsinchu Hotel
    Fitness center Sheraton Hsinchu Hotel
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    Exterior view Sheraton Hsinchu Hotel

    Sheraton Hsinchu Hotel Reviews

    8.6
    Excellent
    /10
    (676 reviews)See what guests said
    10.0
    Exceptional

    "Outstanding hotel."

    David

    -

    April 2, 2017

    9.2
    Exceptional room comfort and quality
    Recommended by 93% of guests

    Things you’ll love about Sheraton Hsinchu Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Excellent
    Location
    8.5
    See map
    Excellent location
    Popular
    Nearby
  • Big City5.46 km
  • Hsinchu Municipal Glass Art Museum5.59 km
  • The Residence of Principal Hsin Chih-Ping5.73 km
  • Riverside Park6.09 km
  • The Eastern Gate6.21 km
  • Hsinchu Cheng Huang Temple6.45 km
  • FE21 Mega6.61 km
  • Qing Cao Lake6.73 km
  • Nanliao Port10.53 km
  • Leofoo Village Theme Park15.44 km
  • Value for money8.2
    Distance to city center9 km
    Location rating8.5
    Nearest airportTaiwan Taoyuan International Airport (TPE)
    Distance to airport35.9 km

    Rooms available at Sheraton Hsinchu Hotel

    9.2
    Exceptional
    Room comfort & quality
    Sheraton Suite
    Sheraton Suite
    ...
    • Non-smoking
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    Deluxe King
    Deluxe King
    ...
    • Non-smoking
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    Executive King, Larger Guest room, 1 King, City view
    Executive King, Larger Guest room, 1 King, City view
    ...
    • 1 king bed
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    Sheraton Suite, Suite, 1 King, City view
    Sheraton Suite, Suite, 1 King, City view
    ...
    • 1 king bed
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    Deluxe King City View, Guest room, 1 King, City view
    Deluxe King City View, Guest room, 1 King, City view
    ...
      Enter dates to see prices
      Executive Twin Room
      Executive Twin Room
      ...
      • Non-smoking
      Enter dates to see prices
      Deluxe Twin City View, Guest room, 2 Twin/Single Bed(s)
      Deluxe Twin City View, Guest room, 2 Twin/Single Bed(s)
      ...
        Enter dates to see prices
        Standard Room
        Standard Room
        ...
        • Non-smoking
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        Family Twin, Guest room, Queen
        Family Twin, Guest room, Queen
        ...
          Enter dates to see prices
          Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
          Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
          ...
          • 2 single beds
          Enter dates to see prices
          Have a question for Sheraton Hsinchu Hotel?

          What people love about Sheraton Hsinchu Hotel

          • 9.6
            Exceptional

            "The hotel puts a lot of effort into making this a kid friendly experience."

            Joseph

            |

            July 30, 2018

          • 9.6
            Exceptional

            "Gym facilities and equipment were excellent."

            Joseph

            |

            July 30, 2018

          • 8.3
            Excellent

            "Overall good and comfy"

            sejin

            |

            January 11, 2016

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          More about Sheraton Hsinchu Hotel

          More about Sheraton Hsinchu Hotel

          9.2
          Exceptional

          "A 5star hotel with classic design."

          Pei F.

          |

          May 3, 2017

          An overview

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          What they offer

          8.4
          Excellent

          "The gym was great, the room was clean, the staff were friend..."

          James

          |

          October 10, 2017

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of Sheraton Hsinchu Hotel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (676)Booking.com Reviews (471)
          8.6
          /
          10
          Cleanliness9.1
          Facilities8.7
          Location8.5
          Room comfort and quality9.2
          Service8.7
          Value for money8.2
          All languages
          All guests (676)
          All room types
          Showing 385 verified guest comments
          12345
          10.0
          Exceptional
          Mary from Taiwan
          Solo traveler
          Stayed 2 nights in January 2019

          Happy Birthday!”

          It was my birthday so I stayed two nights. Everything was perfect. The room was big and beautiful with a view of the mountains. The breakfast was perfect so many choices of both Western and Asian cuisines. The fitness room, pool and hot tub were fabulous! Room.service

          Reviewed February 03, 2019
          8.4
          Excellent
          Chung from Taiwan
          Family with teens
          Superior King City View, Guest room, 1 King, City view
          Stayed 1 night in March 2019

          Fantastic ”

          Spacious and clean. Waiting time in queue for checking in was more than 10 minutes, quite ridiculous

          Reviewed March 07, 2019
          8.4
          Excellent
          James from United Kingdom
          Couple
          Stayed 1 night in October 2017

          A mixed bag”

          Stayed on a national holiday and was in a line for 30 mins to just check in. A bit unacceptable....I know it was a holiday, but they should be moving quicker. The breakfast buffet is of a three star standard. Nothing special at all . The pool was full of kids , so don't expect to get any peace . Now the good things....the gym was great, the room was clean, the staff were friendly and it is a modern hotel.

          Reviewed October 10, 2017
          10.0
          Exceptional
          Chi from Australia
          Couple
          Stayed 1 night in February 2014

          5 Star Luxury”

          Excellent new rooms, fantastic gourmet restaurants, easy access

          One of the best Sheraton hotels i have stayed in...worldwide. The in-room dining menu is fantastic and the gourmet restaurants located within the hotel is excellent...highly recommend Kanpai Classic. Hotel is new and well maintained...very good stay.

          Reviewed February 06, 2014
          9.0
          Exceptional
          Siu from Hong Kong
          Business traveler
          Stayed 1 night in December 2013

          No complaint at all!”

          The room is superb; you can get basically everything a hotel should provide; there are different kinds of restaurants around.

          I would say that I cannot even find a thing to feel not comfortable (so I have no complaint at all) about the room and the service in this hotel - superb! On the other hand, it does not force you to dine in it restaurants because you can find different variety of food around the corner.

          Reviewed December 20, 2013
          9.0
          Exceptional
          Siu from Hong Kong
          Business traveler
          Stayed 1 night in July 2013

          Very comfortable”

          Comfortable, clean and big room. Great breakfast and close to high speed rail which is really good for business travelers

          I have been staying in this hotel for several times, and each time I feel happy, safe and comfortable. The great thing is the room and the overall modern design of the entire hotel. Moreover, the attitude of the staff showed the great effort of the staff training.

          Reviewed July 22, 2013
          5.2
          Lai from Taiwan
          Couple
          Stayed 1 night in June 2018

          Very disappointed compared to last stay”

          We were very enjoyful when we stayed last December. Although the staffs were not really ok, but still acceptable, I guess it’s because we checked in really late? However, this time, I have to say we are extremely disappointed about the service (no big differences compared to last time but still.. speechless) and CLEANNESS! 1. Unknown food debris on table This is incredible because they just left on the brochure which placed on the table!! 2. Bathtub not cleaned up and unknown prints (finger prints?) left on the edge I know the staffs work in hotels are tough, but it seems like there are huge spaces to work on.

          Reviewed June 18, 2018
          6.8
          Good
          diah from Indonesia
          Family with teens
          Stayed 1 night in December 2015

          Stay during NY eve”

          We went to Hsinchu first time. Not much to say & judge about the hotel. Breakfast was ok, at first they did not check out our 6yo on breakfast but during our meals they questioned & ask us to pay for her. Not proffesional, they should hv checked her out before we bring her in n started our buffet

          Reviewed June 07, 2016
          7.3
          Very good
          HAOJIE from Malaysia
          Solo traveler
          Stayed 2 nights in January 2016

          Excellent Hotel But Dirty Toilet”

          Environment, Good Service & Convenient location

          There is nothing much to complain about the hotel. Sheraton Hsinchu is an excellent stay in my opinion but I have to discount the experience because the ceramic tiles in my room (my own experience) looks clean at first glance but after a shower... the titles seems to be leaking brownish liquid which really looks like liquid poo (-_-|||) Because my entire experience with the hotel is really pleasant.. I think it could be an isolated incident. (I do however discount my review points to 1 for hotel cleanness because this shouldn't had happen in a 5 star hotel)

          Reviewed January 26, 2016
          6.7
          Good
          WENHSIA from Taiwan
          Couple
          Stayed 1 night in October 2015

          Check-in experience is worse than I expected”

          The room is neat and the lobby is awesome

          The front desk staff is unfriendly and unprofessional. During the whole check-in process, the staff is not smile and it seems I bother her or if she is in the bad mood. Also, I need to remind her if there are any newspapers for reading next morning, as she did not mention it at all. It is really a disappointed check-in experience, if it is a real Five Star Hotel?! I cannot feel Five Star service at all. I guess if I encountered other front desk staff, I will have better impression for staying at Sheraton Hsinchu Hotel

          Reviewed October 13, 2015
          8.3
          Excellent
          Danielle from Singapore
          Family with young children
          Stayed 1 night in November 2014

          Best hotel I've stayed in Taiwan”

          Cleanliness, large rooms, newness

          Sheraton is located in a residential area, thus there are a couple of eateries nearby. What attracted me to sheraton is it being a stop along the Taiwan tourist shuttle bus route to lion head mountain. However, there is no shopping nearby so quite troublesome to have to take cab to and fro.

          Reviewed November 22, 2014
          9.7
          Exceptional
          Xinghao from China
          Business traveler
          Stayed 4 nights in August 2013

          Great Hotel”

          Fast check-in, excellent service, superior foods in many variety

          Great stay. The check-in procedure is super. When I got out from Limo, the manager already waited for me. After greeting, she led me to the room directly, as she already took care of the check-in process. It is a very lean process, well thought and enhancing the customer experiences.

          Reviewed August 20, 2013
          7.6
          Very good
          Teng from Malaysia
          Business traveler
          Stayed 1 night in October 2018

          Stayed as other hotels are full”

          Way too expensive.

          Reviewed November 01, 2018
          10.0
          Exceptional
          Chan from Taiwan
          Family with teens
          Stayed 1 night in April 2018

          Exceptional”

          good

          Reviewed May 03, 2018
          10.0
          Exceptional
          Sunil from India
          Business traveler
          Stayed 1 night in May 2017

          Nice stay”

          Nice food and nice stAy

          Reviewed May 22, 2017
          9.2
          Exceptional
          Pei from Singapore
          Solo traveler
          Stayed 1 night in April 2017

          nice room ”

          a 5star hotel with classic design. everything u need. near to thrs. glass transparent preview of the rest room, make the room look wider. indoor swimming pool with mirror ceiling.

          Reviewed May 03, 2017
          10.0
          Exceptional
          David from United States
          Solo traveler
          Stayed 1 night in January 2017

          Exceptional”

          Outstanding hotel. Highly recommend.

          Reviewed April 02, 2017
          8.8
          Excellent
          Eng from Singapore
          Family with young children
          Stayed 2 nights in February 2017

          superb stay”

          Efficient and friendly service

          Reviewed March 06, 2017
          8.4
          Excellent
          yang from Taiwan
          Family with young children
          Stayed 1 night in January 2017

          ok”

          --

          Reviewed February 05, 2017
          9.2
          Exceptional
          TSUNGWEI from Taiwan
          Business traveler
          Stayed 1 night in February 2016

          Good”

          Good

          Reviewed March 07, 2016
          12345
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          • Excellent location
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