April 2, 2017
Free Wi-Fi in all rooms!
|Value for money||8.2|
|Distance to city center||9 km|
|Nearest airport||Taiwan Taoyuan International Airport (TPE)|
|Distance to airport||35.9 km|
"The hotel puts a lot of effort into making this a kid friendly experience."
July 30, 2018
"Gym facilities and equipment were excellent."
July 30, 2018
"Overall good and comfy"
January 11, 2016
"A 5star hotel with classic design."
May 3, 2017
Strategically located close to both business and leisure districts, this modern luxury will ensure you have a satisfying stay in Taiwan. Sheraton Hsinchu Hotel stands right at Zhubei’s downtown central district, an area packed with tourist attractions, shopping areas, and the one and only Hsinchu Science Park. Travelers may gain access to nearby cities with Taiwan's high-speed rail and Toayuan International Airport, both less than an hour drive away from the hotel. Sheraton Hsinchu Hotel boasts with elegantly designed guestrooms along with spacious bathrooms. In order to enhance your stay, the property also provides superior facilities such as a club lounge and on-site restaurants. Have a memorable trip to Taiwan by staying with Sheraton Hsinchu Hotel.
"The gym was great, the room was clean, the staff were friend..."
October 10, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
It was my birthday so I stayed two nights. Everything was perfect. The room was big and beautiful with a view of the mountains. The breakfast was perfect so many choices of both Western and Asian cuisines. The fitness room, pool and hot tub were fabulous! Room.service
Spacious and clean. Waiting time in queue for checking in was more than 10 minutes, quite ridiculous
A mixed bag”
Stayed on a national holiday and was in a line for 30 mins to just check in. A bit unacceptable....I know it was a holiday, but they should be moving quicker. The breakfast buffet is of a three star standard. Nothing special at all . The pool was full of kids , so don't expect to get any peace . Now the good things....the gym was great, the room was clean, the staff were friendly and it is a modern hotel.
5 Star Luxury”
One of the best Sheraton hotels i have stayed in...worldwide. The in-room dining menu is fantastic and the gourmet restaurants located within the hotel is excellent...highly recommend Kanpai Classic. Hotel is new and well maintained...very good stay.
No complaint at all!”
I would say that I cannot even find a thing to feel not comfortable (so I have no complaint at all) about the room and the service in this hotel - superb! On the other hand, it does not force you to dine in it restaurants because you can find different variety of food around the corner.
I have been staying in this hotel for several times, and each time I feel happy, safe and comfortable. The great thing is the room and the overall modern design of the entire hotel. Moreover, the attitude of the staff showed the great effort of the staff training.
Very disappointed compared to last stay”
We were very enjoyful when we stayed last December. Although the staffs were not really ok, but still acceptable, I guess it’s because we checked in really late? However, this time, I have to say we are extremely disappointed about the service (no big differences compared to last time but still.. speechless) and CLEANNESS! 1. Unknown food debris on table This is incredible because they just left on the brochure which placed on the table!! 2. Bathtub not cleaned up and unknown prints (finger prints?) left on the edge I know the staffs work in hotels are tough, but it seems like there are huge spaces to work on.
Stay during NY eve”
We went to Hsinchu first time. Not much to say & judge about the hotel. Breakfast was ok, at first they did not check out our 6yo on breakfast but during our meals they questioned & ask us to pay for her. Not proffesional, they should hv checked her out before we bring her in n started our buffet
Excellent Hotel But Dirty Toilet”
There is nothing much to complain about the hotel. Sheraton Hsinchu is an excellent stay in my opinion but I have to discount the experience because the ceramic tiles in my room (my own experience) looks clean at first glance but after a shower... the titles seems to be leaking brownish liquid which really looks like liquid poo (-_-|||) Because my entire experience with the hotel is really pleasant.. I think it could be an isolated incident. (I do however discount my review points to 1 for hotel cleanness because this shouldn't had happen in a 5 star hotel)
Check-in experience is worse than I expected”
The front desk staff is unfriendly and unprofessional. During the whole check-in process, the staff is not smile and it seems I bother her or if she is in the bad mood. Also, I need to remind her if there are any newspapers for reading next morning, as she did not mention it at all. It is really a disappointed check-in experience, if it is a real Five Star Hotel?! I cannot feel Five Star service at all. I guess if I encountered other front desk staff, I will have better impression for staying at Sheraton Hsinchu Hotel
Best hotel I've stayed in Taiwan”
Sheraton is located in a residential area, thus there are a couple of eateries nearby. What attracted me to sheraton is it being a stop along the Taiwan tourist shuttle bus route to lion head mountain. However, there is no shopping nearby so quite troublesome to have to take cab to and fro.
Great stay. The check-in procedure is super. When I got out from Limo, the manager already waited for me. After greeting, she led me to the room directly, as she already took care of the check-in process. It is a very lean process, well thought and enhancing the customer experiences.
Stayed as other hotels are full”
Way too expensive.
Nice food and nice stAy
nice room ”
a 5star hotel with classic design. everything u need. near to thrs. glass transparent preview of the rest room, make the room look wider. indoor swimming pool with mirror ceiling.
Outstanding hotel. Highly recommend.
Efficient and friendly service
Sheraton Hsinchu Hotel