Sheraton Imperial Kuala Lumpur Hotel
Newly renovated
2018

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia, 50250
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Bed Sheraton Imperial Kuala Lumpur Hotel
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    Lobby Sheraton Imperial Kuala Lumpur Hotel
    Swimming pool [outdoor] Sheraton Imperial Kuala Lumpur Hotel
    Fitness center Sheraton Imperial Kuala Lumpur Hotel
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     Sheraton Imperial Kuala Lumpur Hotel

    Guest reviews

    8.3
    Excellent
    /10
    (1213 reviews)See what guests said
    7.6
    Very good

    "Good location."

    Mark

    -

    May 11, 2018

    8.7
    Excellent room comfort and quality
    Recommended by 86% of guests

    Property highlights

    • 140 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    5 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.3
    See map
    Excellent location - 260 meters from city center
    Popular neighborhood
    Nearby
    Popular
  • Jalan Thamby Dollah40 m
  • Quill City Mall170 m
  • Campbell Shopping Complex270 m
  • A'Famosa Theme Park330 m
  • Jalan Tuanku Abdul Rahman370 m
  • Tuanku Abdul Rahman Road380 m
  • Maju Junction Mall410 m
  • City Bazaar410 m
  • Chow Kit440 m
  • Pertama Shopping Complex500 m
  • Value for money8.2
    Distance to city center2.3km
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.2 km
    Select your room
    8.7
    Excellent
    Room comfort & quality
    Twin Deluxe
    Twin Deluxe
    ...
    • Room size: 42 m²/452 ft²
    • Smoking allowed
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    Club
    Club
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 super king bed or 2 singl...
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 84 m²/904 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Club Suite
    Club Suite
    ...
    • Room size: 84 m²/904 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 42 m²/452 ft²
    • City view
    Enter dates to see prices
    Deluxe Double Room with KL Tower View
    Deluxe Double Room with KL Tower View
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Deluxe Double or Twin Room
    Deluxe Double or Twin Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower and bathtub
    • 1 super king bed or 2 singl...
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 84 m²/904 ft²
    • City view
    Enter dates to see prices
    Deluxe - Show Package
    Deluxe - Show Package
    ...
    • Room size: 42 m²/452 ft²
    • City view
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 84 m²/904 ft²
    • City view
    Enter dates to see prices
    Have a question for Sheraton Imperial Kuala Lumpur Hotel?

    What people love about the property

    • 8.4
      Excellent

      "Hotel room was spacious and very comfortable."

      Siti B.

      |

      December 29, 2016

    • 10.0
      Exceptional

      "Room size & bed is amazing!"

      Dalvin

      |

      October 3, 2017

    • 9.6
      Exceptional

      "Superb facilities & location."

      Dalvin

      |

      May 4, 2017

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    More about Sheraton Imperial Kuala Lumpur Hotel

    More about Sheraton Imperial Kuala Lumpur Hotel

    7.2
    Very good

    "Very good location."

    Nisha

    |

    December 21, 2016

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Room is clean and bed is comfy."

    Jin S.

    |

    November 9, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Urbean
    1.1 km American, Cafe, European
    Arthur's Bar and Grill
    1.2 km American, Asian, Bar
    Darabif
    1.2 km American
    Asian cuisine
    Asian cuisine
    SASAGAWA Japanese Restaurant
    10 m Asian, Gluten Free, Japanese
    Limapulo Baba Can Cook
    60 m Asian, Halal, Malaysian
    Mojo Restaurant & Bar KL
    70 m Asian, Chinese, European
    Chinese cuisine
    Chinese cuisine
    Si Chuan Dou Hau Restaurant
    440 m Chinese
    Plaza Court Chinese Restaurant
    600 m Chinese
    Mungo Jerry
    690 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (1213)Booking.com Reviews (1934)
    8.3
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location8.3
    Room comfort and quality8.7
    Service8.3
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (1213)
    All room types

    Show reviews that mention 

    Showing 906 verified guest comments
    12345
    8.8
    Excellent
    ali from Malaysia
    Family with teens
    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    Stayed 1 night in December 2018
    Excellent”
    great hotel.. the selection for buffet breakfast really good.. but the contra is, I they did not provide parking space for the guest.. u even need to pay another amount for parking..
    Reviewed February 01, 2019
    9.2
    Exceptional
    Mohd from Malaysia
    Family with young children
    Deluxe Double Room with KL Tower View
    Stayed 1 night in September 2018
    Short stay in KL”
    We got an upgrade from Deluxe Room to Club Room. The room was perfect, comfortable and with KL Tower view. Breakfast buffet were great and varieties of food. Swimming pool was just ok. The only thing to improve is the time taken to check in and check out. We wait more than have an hour for check in as they were searching for available room. For check out it takes almost half an hour to complete the process. Overall nice room and food for breakfast.
    Reviewed September 10, 2018
    2.0
    SHUEK from Singapore
    Business traveler
    Deluxe Room, Guest room, 1 King, City view
    Stayed 1 night in January 2019
    Acceptable”
    the hotel charged twice for my dine bill, i have been contacted them for more than 10days and still not received their reply.
    Reviewed January 27, 2019
    5.6
    Helen from United States
    Couple
    Deluxe Room, Guest room, 1 King, City view
    Stayed 2 nights in December 2018
    Rushed Renovation with Terrible Reception Staff”
    We have been staying here for past three years, but our most recent trip will be our last. We loved the well-maintained, classic decor on our previous stays, but the new renovation has been sub par. The finish is badly done, the new furniture material feels cheap and badly designed, and their attempt to keep the more expensive features of the previous decor (marble and bathroom fixtures) meant there's a clear incongruity in colour and design. The whole endeavour feels half-hearted and ill-conceived. Add to this, the receptionist, Aquila and her manager, Fairuz were rude and unhelpful. It's a wonder they chose a hospitality profession when they have no instinct for courtesy or service whatsoever. Inquiry was met with immediate defensiveness, and social graces like 'Thank you' felt like squeezing blood from a stone. The doormen, however, were polite and helpful similar to our past trips. But overall, a true disappointment after several years of patronage.
    Reviewed December 20, 2018
    10.0
    Exceptional
    Azhar from Malaysia
    Couple
    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    Stayed 1 night in November 2018
    The hotel was so good not like last time everything is updated and renovated ”
    I was so shocked that services sheraton imprial in kl give to us was so amazing the staf is politen especially during the breakfast time i had one indian guys waiter is so good kind and friendly such a good services please keep doing !!
    Reviewed November 27, 2018
    8.8
    Excellent
    BADRUNISSA from Malaysia
    Couple
    Stayed 3 nights in April 2018
    Efficient friendly staff.”
    Always enjoy our stay at Sheraton Imperial but this time the bathroom was always stinking (room 2120). We asked for a change of room but they did not oblige saying they were full etc.. They cleaned the bathroom and sprayed it but the smell persisted. We were disappointed and stressed out with the stench. and our stay was not pleasant.
    Reviewed April 30, 2018
    8.4
    Excellent
    vincent from Singapore
    Family with young children
    Deluxe Double or Twin Room
    Stayed 1 night in October 2018
    Excellent place and very clean hotel.”
    The downside is between now till november, renovation is ongoing and we weren’t aware till we booked and stayed in. The noise is insane in the morning to the extend that it affected our sleep from 7.30-8am till the point of checking out. 😑
    Reviewed October 07, 2018
    8.4
    Excellent
    Lionel from Malaysia
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 1 night in September 2018
    Short stay”
    I had a short stay in this property. They are undergoing refurbishment to some of the units. The unit I stayed was very well refurbished and new. Quiet and hotel. Will recommend for business or leisure stay.
    Reviewed September 03, 2018
    8.0
    Excellent
    Mariam from Malaysia
    Family with teens
    Deluxe Double Room with KL Tower View
    Stayed 1 night in August 2018
    Could do with a bit more hospitality”
    Room was comfortable, enjoyed the pool and the breakfast spread was satisfactory. It would not have mattered so much that this hotel makes you feel like you've gone back in time or that some staff in housekeeping are incompetent, if they were more warm and welcoming.
    Reviewed September 01, 2018
    9.6
    Exceptional
    BERNARD from Philippines
    Family with young children
    Deluxe Room, Guest room, 1 King, City view
    Stayed 2 nights in January 2019
    great hotel”
    excellent service, rooms are tidy, breakfast, good location near monorail...
    Reviewed January 05, 2019
    10.0
    Exceptional
    Pei from Singapore
    Couple
    Deluxe Double or Twin Room
    Stayed 2 nights in April 2018
    Exceptional”
    Good location. Spacious room. Enjoyed my stayed.
    Reviewed December 31, 2018
    10.0
    Exceptional
    mohammad from Malaysia
    Couple
    Deluxe Room, Guest room, 1 King, City view
    Stayed 1 night in December 2018
    Very good place ”
    The facilities superb..
    Reviewed December 25, 2018
    9.2
    Exceptional
    Bee from Singapore
    Couple
    Deluxe Room, Guest room, 1 King, City view
    Stayed 1 night in December 2018
    Location”
    Perfect location right next to monorail, excellent service
    Reviewed December 16, 2018
    8.4
    Excellent
    LOUIS from Malaysia
    Group
    Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
    Stayed 2 nights in December 2018
    Overall excellent, with slight disappointment”
    Hotel amenities doesn't have Safety Razor, though it's a high class hotel. Overall very comfortable, perfect clean room and good view from the hotel.
    Reviewed December 04, 2018
    10.0
    Exceptional
    Dalvin from Singapore
    Group
    Stayed 2 nights in September 2017
    Fantastic hotel ”
    Been to this hotel multiple times in the past 10 years. Room size & bed is amazing! A good breakfast spread. Only thing I wld appreciate them to do. Is to change the Club lounge whiskey selection. A decent single malt or a good choice of blended whiskey. Other than that. It's all good.
    Reviewed October 03, 2017
    9.2
    Exceptional
    Mohammad from Iraq
    Couple
    Deluxe Double or Twin Room
    Stayed 3 nights in August 2017
    Exceptional”
    Every thing was great about this hotel specially variety of the breakfast but as a five star hotel the rooms cleaning and maintenance is a bit weak and required more attention to minor issues such as dirt under furniture and loose fixtures
    Reviewed September 17, 2017
    8.4
    Excellent
    Tan from Malaysia
    Couple
    Stayed 1 night in August 2017
    Spacious and comfy room”
    Love their club lounge access and their bed. Super comfy. However, slight disappointment on their toiletries and also their bathrobe. The room is meant for two but yet sheraton only provide one bathrobe and their toiletries are of no brand. Out of my Expectation from a 5 stars rated hotel.
    Reviewed August 14, 2017
    9.2
    Exceptional
    Scott from Canada
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 1 night in May 2017
    Sheraton Imperial - nice and good location”
    The rooms are large and comfortable and clean, staff are friendly and helpful and the facilities are good (including the lobby, gym and pool area). The location is okay, a bit far from "downtown" but there are nice restaurants a few steps away and a mall right across the road. Also the monorail is close to it's easy to get around.
    Reviewed May 24, 2017
    9.2
    Exceptional
    Scott from Canada
    Solo traveler
    Stayed 1 night in May 2017
    Nice, comfortable hotel”
    The room and bathroom are a nice size, and are both clean and comfortable. Nice views from the windows, a nice lobby area and good gym and pool facilities. Staff were friendly and helpful. Close to some restaurants and there is a mall across the road, and a quick walk to the monorail so it's easy to get around town.
    Reviewed May 24, 2017
    9.6
    Exceptional
    Dalvin from Singapore
    Group
    Deluxe Double or Twin Room
    Stayed 2 nights in April 2017
    Superb ”
    Superb facilities & location. Portable Bluetooth speaker & smart TV wld b perfect if it's added in all the room. And the whiskey at the Club lounge. Wld b perfect if they Change it to a single Malt Whiskey. Other than that hotel is perfect. Room is Spacious for 4 Adults.
    Reviewed May 04, 2017
    12345
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    Sheraton Imperial Kuala Lumpur Hotel
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    • Excellent location
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