Excellent 8.2
Based on 711 reviews

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About this property


Centrally located in downtown Kuala Lumpur, this flawless 5-star property is an urban haven for both business and leisure travelers. The hotel incorporates a perfect blend of authentic Asian designs with modern furnishings. The majority of their rooms also offer technological capabilities and breathtaking views. Just a stroll away from the central business district and The Golden Triangle, Sheraton Imperial Kuala Lumpur Hotel offers easy access to world-famous landmarks like KLCC, Petronas Twin Towers, Bukit Bintang Shopping district, and Merdeka Square. Right at the doorstep of lies Asian Heritage Row, a stretch of elegant and charming dining venues, bars, and clubs. Sheraton Imperial Kuala Lumpur Hotel guarantees a magnificent business trip and vacation.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Convenience store
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Hindi
  • Malay
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 210 MYR
Breakfast Charge (when not included in room rate): 84 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.3km
Distance to Airport: 63.3 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 38
Number of Restaurants: 5
Number of Rooms : 385
Parking Fee (per day): 8.50 MYR
Room Voltage: 240
Time to Airport (Minutes): 70
Year Hotel Built: 1997
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type

based on 711 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.2
  • Room comfort and quality 8.7
  • Service 8.3
  • Value for money 8.2
  • Food and dining 7.6
Sort by

Priya from Malaysia
Solo traveler
Club Room
Stayed one night in September 2016
A rustic trip
For those who are a fan of the old rustic times, then this is the hotel to check in to. Simple yet elegant interior, one is greeted by friendly staff from every nook and corner. The spacious rooms with it's simple interior decoration will make you feel at home in a colonial home. However, F&B is one section that requires a few tweaks here and there. Portions are generous and fairly priced but sadly the taste buds are strained to appreciate the flavours of the dishes. But all in all, it was an experience that provided utmost comfort due to it's interiors and location.
Reviewed September 25, 2016

danial from Malaysia
Deluxe Double or King Room
Stayed one night in September 2016
Back pack
Reviewed September 11, 2016

Greg from Singapore
Family with young children
1 Bedroom Deluxe Suite
Stayed 4 nights in September 2016
Great hotel at a great price
Good location, very near a monorail station that bring you directly to Bukit Bintang, it's also directly opposite a relatively new mall with good amenities but bad point is getting to the mall involved high risk jay walking. I ask for a bucket of ice that took 30mins to arrive and my suite room safe is lock by previous guest and they can't override it. My room fridge also smell like something died inside.
Reviewed September 06, 2016

aishath from Maldives
Solo traveler
Deluxe Double or King Room
Stayed 3 nights in August 2016
Hotel Transport
I requested for an airport transport but found that nobody came to pick. After coming to the hotel requested to check if agoda charged for the transport , they said will check. Later while I checkout I requested the hotel if they got any update on the airport transport but they said it not possible to check. So, I would like to check if agoda charged if so how to proceed. Thank you.
Reviewed August 07, 2016

Sheue from Singapore
Solo traveler
Deluxe Double or King Room
Stayed 2 nights in July 2016
For a start, I'm a Starwood preferred member. 1. I realize that the knobs in the rooms are spoilt and there is actually nobody to fix that. 2. And there was no complimentary coffee and tea bags in the room. 3. On my second day of stay, the house keeping didn't bother to top up the complimentary water in the room either. 4. The bed is very comfortable though. 5. When I checked in to the hotel, the hotel staff did not ask if I would like to include breakfast into my 2 nights stay at Sheraton. 6. And I actually checked in on my birthday. I believe the least the staff could do is to wish me happy birthday. That adds a personal touch.
Reviewed July 24, 2016

See from Malaysia
Family with older children
Deluxe Double or King Room
Stayed one night in July 2016
Fantastic restaurants and lounge
Love the Italian restaurant n Chinese restaurnat. Must try the Dim Sum buffet at the Chinese restaurant. Fresh n special .
Reviewed July 24, 2016

AHMAD from Malaysia
Business traveler
Deluxe room with View
Stayed one night in July 2016
what a let down...
i pointed out and requested that i need a smoking room. when i check-in, the hotel staff ask me to deal with agoda if i need a smoking room.
Reviewed July 17, 2016

MAI from Vietnam
Family with older children
Deluxe Double or King Room
Stayed one night in July 2016
a good hotel and value for money
Hotel have a convenience location, and the price is reasonable.
Reviewed July 12, 2016

Elyna from Malaysia
Solo traveler
Club Room
Stayed 2 nights in July 2016
Perfect holiday
Excellent club room. Thanks agoda! Perfect holiday
Reviewed July 12, 2016

Joel from Malaysia
Family with young children
Club Room
Stayed one night in July 2016
Baby cot without pillow / quilt. Aircond is fantastic. Staff was awesome.
Hotel provided baby cot but without any quilt or even pillow. Baby couldnt sleep whole night, end up sharing bed with us. Water heater need some time to heat up (room 3306) Otherwise everything else was perfect especially aircond. Staff service was awesome, they made us feel at home. Especially club lounge manager Mr. Keith and another staff by the name of Mr. Raj. Keep it up. (some hotels only give special attention to guai lo / ang moh.
Reviewed July 09, 2016


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