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Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel

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8.6

Excellent

3,134 reviews

3,134 reviews

Housekeeping51
Breakfast30
View18
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Imperial Spa

30 m

Jalan Thamby Dollah

40 m

SaVanh

50 m

Ivy

80 m

Bed

80 m

Popular landmarks
Menara Kuala Lumpur

780 m

Petronas Twin Towers

1.3 km

KLCC - Bukit Bintang Pedestrian Walkway

1.5 km

Central Market

1.5 km

Aquaria KLCC

1.6 km

Closest landmarks
Loke Mansion

240 m

Campbell Shopping Complex

270 m

Wisma Loke

280 m

Fruit

330 m

A'Famosa Theme Park

330 m

Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia, 50250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Golden Triangle, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Hot tub

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

8 travelers have booked today.

Value for money8.5
Distance to city center2.3km
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.7 km

Rooms available at Sheraton Imperial Kuala Lumpur Hotel

Excellent
Room comfort & quality

8.7

Sheraton Club Room, Club lounge access, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ambassador Suite, Club lounge access, Suite, 1 King, 168 sqm
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Club Room, Club lounge access, Guest room, 42 sqm
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Imperial Suite, Club lounge access, 1 King, City view
...
  • City view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, City view, 42 sqm
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite, 1 Bedroom Executive Suite, 1 King, City view
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sheraton Club Suite, Club lounge access, 1 King, City view
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 210 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Imperial Kuala Lumpur Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Imperial Kuala Lumpur Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Imperial Kuala Lumpur Hotel. Full american breakfast is available for guests. There's an additional charge of 68 MYR for adults and 38 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sheraton Imperial Kuala Lumpur Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Imperial Kuala Lumpur Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sheraton Imperial Kuala Lumpur Hotel?

On-site venues and convenient event services make Sheraton Imperial Kuala Lumpur Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Sheraton Imperial Kuala Lumpur Hotel?

The closest train, metro, or bus station to Sheraton Imperial Kuala Lumpur Hotel is Medan Tuanku Monorail Station, 130 m away.

What restaurants are nearby Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel’s neighborhood is Golden Triangle which includes popular restaurants such as RSMY, Dynasty Restaurant and SASAGAWA Japanese Restaurant.

What popular shopping places are close to Sheraton Imperial Kuala Lumpur Hotel?

Shopping options in Sheraton Imperial Kuala Lumpur Hotel’s Golden Triangle neighborhood include SOGO, Campbell Shopping Complex and Chow Kit.

What are popular attractions near Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel’s location in the Golden Triangle neighborhood makes it close to famous attractions including Jalan Masjid India, Istana Negara and Jalan Tuanku Abdul Rahman.

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Explore the neighborhood

What people love about Sheraton Imperial Kuala Lumpur Hotel

  • 9.2

    Exceptional
    Location

    "Great location, very nice rooms!"

    Nor

    |

    October 19, 2022

  • 10

    Exceptional
    Staff 

    "Really love these hotel 🤩 great location, beautiful and smell good 😍 Staff is so friendly and helpful."

    Muhammad

    |

    October 9, 2022

  • 10

    Exceptional

    "Recommended hotel to stay for traveling along the KL city."

    Shahril

    |

    October 1, 2022

Overall rating:

8.6

Excellent
3,134 reviews
Cleanliness
8.8
Facilities
8.6
Location
8.5
Read all reviews >
What travelers say they love:
Nice swimming pool, spaces and comfortable bedroom.
sieu from Australia
Couple
More about Sheraton Imperial Kuala Lumpur Hotel

More about Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel

Get the most from an urban escape in Kuala Lumpur when you book a room at Sheraton Imperial Kuala Lumpur Hotel. Located right in the city center, Sheraton Imperial Kuala Lumpur Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 8.9 km from Terminal Bersepadu Selatan, a stay at Sheraton Imperial Kuala Lumpur Hotel adds efficiency to your trip with easy city access and diverse day trip options.
At Sheraton Imperial Kuala Lumpur Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Sheraton Imperial Kuala Lumpur Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sheraton Imperial Kuala Lumpur Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Sheraton Imperial Kuala Lumpur Hotel even come with extra design features such as a separate living room. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Sheraton Imperial Kuala Lumpur Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Sheraton Imperial Kuala Lumpur Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Apart from amenities and services, Sheraton Imperial Kuala Lumpur Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Sheraton Imperial Kuala Lumpur Hotel is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 770 m away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

61 mentions

Housekeeping

40 mentions

Food & Dining

31 mentions

Internet

28 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Malay
  • Tamil

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Essence

  • Cuisine: International
  • Menu: A-la-carte

Celestial Court

  • Cuisine: Chinese
  • Menu: Buffet

Villa Danieli

  • Cuisine: Italian
  • Menu: Buffet
Location
Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia, 50250
Excellent
Location

8.5

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    16.7 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    46.3 km 59 min drive

Public transportation

  • Medan Tuanku Monorail Station
    140 m 4 min walk
  • LRT Train Station - Dang Wangi
    360 m 6 min walk

Hospital or clinic

  • Jaya-iss Farmacy
    630 m

Shopping

  • Pavilion Kuala Lumpur
    1.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    300 m 4 min walk
What's nearby

Popular landmarks

  • Menara Kuala Lumpur
    780 m
  • Petronas Twin Towers
    1.3 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.5 km
  • Central Market
    1.5 km
  • Aquaria KLCC
    1.6 km
  • Jalan Alor
    1.7 km
  • KLCC Park
    1.7 km
  • Chinatown - Kuala Lumpur
    1.8 km
  • Pavilion Kuala Lumpur
    1.9 km
  • KL Bird Park
    2.3 km

Nearby landmarks

  • Imperial Spa
    30 m
  • Jalan Thamby Dollah
    40 m
  • SaVanh
    50 m
  • Ivy
    80 m
  • Bed
    80 m
  • Cynna and Loft
    110 m
  • Maison Bar
    120 m
  • Garçon at Maison
    120 m
  • Medan Tuanku Monorail Station
    140 m
  • AEON Quill
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee210 MYR
  • Distance from city center2.3km
  • Travel time to airport (minutes)70

Extras

  • Breakfast charge (unless included in room price)68 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors38
  • Number of restaurants3
  • Number of rooms 398
  • Room voltage240
  • Year property opened1997
  • Most recent renovation2018

Reviews of Sheraton Imperial Kuala Lumpur Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.6
Location8.5
Room comfort and quality8.7
Service8.5
Value for money8.5
High score for Kuala Lumpur
Rating
9+ Exceptional (417)
8-9 Excellent (257)
7-8 Very Good (270)
6-7 Good (99)
<6 Below Expectation (93)
Time of the year
Mar - May (221)
Jun - Aug (283)
Sep - Nov (270)
Dec - Feb (362)
All guests (1,899)
All room types
All languages

Show reviews that mention 

Showing 1,136 verified guest comments
12345
10.0
Exceptional
Nivi from Australia
Couple
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 3 nights in May 2022

Amazing!”

Couldn’t fault this place. Great location, right near the monorail. Breakfast spread was amazing! So many options. The staff are so kind and lovely. The airline lost our baggage and the staff really helped us out till it arrived the next night. Great gym space! clean and spacious room. The only thing I didn’t like was the spa treatment on level 5, but I think that’s owned by another company. I wouldn’t bother getting a massage from there. It was rushed, didn’t even ask what kind of treatment I wanted, no care given.

Reviewed June 04, 2022

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10.0
Exceptional
LI from Singapore
Group
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 3 nights in February 2020

enjoy the experience in this hotel”

very convenient location as the monorail just at the front door. It's best choice to take the monorail during the peak hour as you know the traffic jam in KL is not a small issue. Jam till you faint. Hotel facility is good and one night we were stuck inside the hotel cuz of rainning heavily outside and staff recommended us to try the 5th floor Italian restaurant. The food is nice originated Italian cuisine, and the service really blow my mind away. Must try inside with nice ambience as well. Hotel is approachable to anywhere in town and facility is good, sauna, gym and food. I read through many reviews about the breakfast buffet is limited choices, but I have to say that in the past 3 days morning breakfast I took. It's really good and you can try from salad area, American style, Chinese noodles area, Indian food to westernise etc. All in different areas in side the canteen. I feel regret to take too much food till now. Anyway, strongly recommend and I will go again.

Reviewed February 07, 2020

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10.0
Exceptional
Atiqah from Singapore
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 4 nights in December 2019

Perfect! Highly recommended ”

Definitely a 5 star hotel. We stayed for 4 nights and wished we could have stayed longer. In our booking, we requested for a room facing the menara & we got it. Managed to catch the fireworks from our room too! Pros: 1. Spotless room, nice layout and room arrangement, great view 2. Accesible to monorail (2 mins walk) and LRT (5 mins walk), shopping mall right opposite hotel, walking distance to eateries as well (Kmpg Baru) 3. Courteous butler/bellboy. Special mention to one of the slightly aged uncle (didn't catch his name tho) who will always, w/o fail, greet us whenever he saw us. Such a gem! 4. Stuffs in the room are in good working condition Cons: 1. No towel in room on our first day. We called to request and it was all good subsequently.

Reviewed January 06, 2020

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10.0
Exceptional
NOR from Malaysia
Family with young children
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 2 nights in January 2022

Should i come again?”

Overall the best one of the best choice for staycation i’ve made. Love everything about it including the breakfast. Stayed for 2 days the comfortness n good view from the room made me relax. Cons? Well the dustbin in the room doesnt have plastic in it and the sink no hot water. Will come again in a short while. Thanks Sheraton Imperial ☺️👍

Reviewed February 02, 2022

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10.0
Exceptional
ARVIND from Singapore
Family with teens
Sheraton Club Room, Club lounge access, Guest room, 1 King
Stayed 4 nights in December 2019

We were very happy & satisfied with the 2 rooms which we had booked for 5 nights.”

TV in the room had limited channels & picture quality was not so good, other wise very good stay we all had. Breakfast was very generous. We had booked executive club rooms but we were surprised to know that 1. 2pm-4pm (sandwiches, pastries, soft drinks,etc.) were provided at executive lounge, without any charge 2. 5.30 pm -7.30 pm (alcohol, snacks, etc. )were provided at executive lounge, without any charge 3. Laundry (2 clothes were included per room) without any cost. All in all we had a memorable stay

Reviewed January 02, 2020

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10.0
Exceptional
Azian from Malaysia
Group
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in December 2021

Staycation”

Really nice place, and great location. Near access to LRT and shopping malls. Great view from pool and room. Good hospitality and service by the staffs, to the comfort in room, and the taste of food and drinks, all was superb! Will definitely come again for another staycation!

Reviewed January 09, 2022

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10.0
Exceptional
MAIZURA from Malaysia
Group
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in December 2021

Good service”

I think the best part of staying in Sheraton apart from being a 5 star hotel is the good customer service. The staffs are very friendly n helpful. I really appreciate the staff name Tasha for helping me to check in etc also to the housekeeper. Hope to see them again if I come back. No matter where u stay if the service is good for it'll brings total satisfaction to u. The hotel interior so beautiful, spacious room, value for money. I don't mind come here again to Sheraton for the next trip in KL

Reviewed December 15, 2021

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10.0
Exceptional
Sang from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in May 2019

New interior renovation ”

Location: The location is very convenient. There is a mall opposite the hotel. The hotel is within walking distance to Medan Tuanku Monorail Station where u can get a ride to Bukit Bintang or Imbi station conveniently. Room: We got a room that can view the KL Tower. The room is spacious. There is separate shower and bathtub. Do note that there is only rainshower in the shower room and no handheld shower head. The water took a while to heat up, so is kind of a waste of water unless you enjoy cold shower. There is a separate wardrobe in the room. Breakfast: The buffet spread is good.

Reviewed May 27, 2019

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10.0
Exceptional
Damien from Malaysia
Family with young children
Stayed 1 night in January 2019

Excellent Stay”

Booked thru Agoda and we got upgraded to the corner room facing KL Tower for the second time. The room is amazing with a lot of space.. huge bathroom and bathtub.. Staff members and even the security guards are very friendly and accomodating. This is our new favourite place to be for our staycation. Note : Food in the hotel is very very good but very expensive. Alternatively there are a lot of restaurants at the mall opposite the hotel, and a lot of Mamak and 24 shops behind the hotel.

Reviewed February 13, 2019

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10.0
Exceptional
Nur from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in February 2022

Pro n cons”

Pro Rain shower super good Bed comfort Spacious Good staff Check in and out smooth Hotel interior design superb Walk in wardrobe Toilet design classic but nice Got parking inside building and valet Air-conditioned function well Sambal nasi lemak terbaik Cons Tv channel Parking ramp a bit narrow Breakfast not much variety Overall i can rate 9.5/10

Reviewed March 05, 2022

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9.6
Exceptional
Lee from Malaysia
Couple
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in January 2020

Great staff & services”

We had our 1 night stay and overall the experience was pleasant. Especially the staff had taken good care of exception during dinner buffet session. As I was pregnant & couldn't eat much, so requested that if it's possible my husband to have buffet & I have Ala carte at the same table due to this both section is a separate floor. The staff was very helpful to accommodate our needs and also provided the close up session table for us for a more comfortable dine in. The room was awesome & clean. Toiletries are well prepared. Aside the table lamp was actually not able to function when we checked in & it only took less than 10 mins for the technical staff to fix it. Strongly recommend Sheraton Imperial KL 👍

Reviewed January 06, 2022

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10.0
Exceptional
Lee from Malaysia
Family with young children
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in January 2022

Exceptional”

Location is superb. It's very near to a lot of good restaurants. Room is spacious and clean. Staffs are helpful and friendly. Check in and out was quick. Breakfast selection was ok. The only let down is the car park. It's pretty narrow and dark.

Reviewed April 29, 2022

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10.0
Exceptional
MOHAMAD from Malaysia
Business traveler
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 3 nights in March 2019

This has been my 3rd or 4th time.. it is very close to public transport, malls , and easy to access.”

The staffs are kind and attentive. Rooms are clean, breakfast-range is huge and delicious. Value for money of course!

Reviewed March 09, 2019

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10.0
Exceptional
Rukneswari from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in December 2021

Enjoyed ”

We enjoyed all about Imperial Sheraton, highly recommended just abit discomfort with the sitcoms as it the chill wasn’t as expected maybe because we request for smoking room perhaps. But overall we enjoyed our stay. And the WiFi connection was at top speed.

Reviewed December 17, 2021

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10.0
Exceptional
Uma from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 4 nights in May 2022

Plesant”

Great hotel wt all the facilities. Rooms were cleaned daily and replenished. Spacious room and bath. Location is great as next to many eateries and a mall opposite. Walking distance to monorail and mrt.

Reviewed May 09, 2022

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10.0
Exceptional
syafiqah from Malaysia
Family with teens
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in January 2022

Sangat memuaskan”

Strategic location, got free parking, tip top services from all the staff, wide spread of dainty breakfast buffet, nice view from the hotel room and I am totally awestruck with the interior design. Totally satisfied!

Reviewed February 01, 2022

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9.6
Exceptional
victor from Malaysia
Couple
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in June 2019

New & Spacious Room with all the facilities matching 5 Star rated Hotel”

Room was spacious with part marble floor & part carpet floor to provide a cosy yet grand experience,my personal favourite was the bath tub where one can soak in and relax. For the facility wise,the swimming pool was not well maintained,with leaves in the pool at times and the water looks cloudy to say the least. For the breakfast part,there were 6 main section, 1. Chinese style hot food, 2. western style hot food, 3. Indian style hot food, 4. Western style cold food, 5. Bread section, 6. Pastries table. Overall, comfortable and relaxing stay with a touch of elegance.

Reviewed June 03, 2019

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10.0
Exceptional
Liza from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in May 2022

Super comfortable”

When we arrived the hotel. The staff is very friendly and willing to help us to collect the luggage. Very comfortable and hygiene in the room. Location is good.

Reviewed May 06, 2022

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10.0
Exceptional
Ari from Malaysia
Family with young children
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 2 nights in July 2022

Good experience ”

We loved all the facilities they have provided. Room and bathroom are spacious, nice city view, bed was super nice! Foods were great, hotel staffs were friendly and helpful. Will return on next trip!

Reviewed July 10, 2022

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10.0
Exceptional
Siti from Malaysia
Couple
Deluxe Room, Guest room, 1 King, City view, 42 sqm
Stayed 1 night in December 2021

Staffs are very friendly!!!”

All staffs are super friendly with us upon arrival till we check out. The room is very spacious and the bathroom is so big! Everything is great. Will definitely come here again for next stay! :)

Reviewed December 09, 2021

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