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Sheraton Imperial Kuala Lumpur Hotel

"Value for money, clean, spacious and bright room."

SOO - December 19, 2019
Deluxe Room, Guest room, 1 King, City view, 42 sqm - Bathtub Sheraton Imperial Kuala Lumpur Hotel
Lobby Sheraton Imperial Kuala Lumpur Hotel
Interior view Sheraton Imperial Kuala Lumpur Hotel
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Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Golden Triangle, Kuala Lumpur, Malaysia, 50250 - See map
Free Wi-Fi
See map
Popular landmarks
Menara Kuala Lumpur 780 m
Petronas Twin Towers 1.3 km
KLCC - Bukit Bintang Pedestrian Walkway 1.5 km
Central Market 1.5 km
Aquaria KLCC 1.6 km
Jalan Alor 1.7 km
KLCC Park 1.7 km
Chinatown - Kuala Lumpur 1.8 km
Pavilion Kuala Lumpur 1.9 km
KL Bird Park 2.3 km
Nearby landmarks
Imperial Spa 30 m
Jalan Thamby Dollah 40 m
SaVanh 50 m
Ivy 80 m
Bed 80 m
Cynna and Loft 110 m
Maison Bar 120 m
Garçon at Maison 120 m
Medan Tuanku Monorail Station 140 m
AEON Quill 140 m

8.3

Excellent

Location rating score

250 meters from city center
Popular neighborhood
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money8.3
Distance to city center2.3km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.7 km

Rooms available at Sheraton Imperial Kuala Lumpur Hotel

Excellent
Room comfort & quality
8.7
Deluxe Suite, 1 Bedroom Executive Suite, 1 King, City view
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
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Sheraton Club Room, Club lounge access, Guest room, 42 sqm
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Sheraton Club Room, Club lounge access, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Ambassador Suite, Club lounge access, Suite, 1 King, 168 sqm
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 1 king bed
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Deluxe Room, Guest room, 1 King, City view, 42 sqm
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Imperial Suite, Club lounge access, 1 King, City view
...
  • City view
  • Separate shower/bathtub
  • 1 king bed
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Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Sheraton Club Suite, Club lounge access, 1 King, City view
...
  • Separate shower/bathtub
  • Kitchenette
  • 1 king bed
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Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 2 single beds
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Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 210 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Imperial Kuala Lumpur Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Imperial Kuala Lumpur Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Imperial Kuala Lumpur Hotel. Full american breakfast is available for guests. There's an additional charge of 68 MYR for adults and 38 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Sheraton Imperial Kuala Lumpur Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sheraton Imperial Kuala Lumpur Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sheraton Imperial Kuala Lumpur Hotel?

On-site venues and convenient event services make Sheraton Imperial Kuala Lumpur Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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What people love about Sheraton Imperial Kuala Lumpur Hotel

  • 8.8

    Excellent
    Breakfast

    "Breakfast is amazing, so many choices."

    Helene

    |

    January 19, 2020

  • 10.0

    Exceptional

    "We had the best time in the hotel!"

    Simran

    |

    March 5, 2020

  • 8.8

    Excellent
    Cleanliness

    "Luxery hotel with clean rooms."

    Helene

    |

    January 19, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.7/10
Cleanliness score
8.6/10
Room size
69 sqm.
Service score
8.3/10
Better than
99
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Bigger than
97
%
of Kuala Lumpur properties
Better than
96
%
of Kuala Lumpur properties
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Overall rating:

8.4

Excellent
2,411 reviews
Cleanliness
8.6
Facilities
8.4
Location
8.3
Read all reviews >
What travelers say they love:
Must try inside with nice ambience as well.
LI from Singapore
Group
More about Sheraton Imperial Kuala Lumpur Hotel

More about Sheraton Imperial Kuala Lumpur Hotel

Centrally located in downtown Kuala Lumpur, this flawless newly transformed 5-star property is an urban haven for both business and leisure travelers. The hotel incorporates a perfect blend of authentic Asian designs with modern furnishings. The majority of their rooms also offer technological capabilities and breathtaking views with luxurious bathrooms with separate bathtub and shower.The rooms are spacious as compared to other city hotels with excellent location. Just a stroll away from the central business district and at the heart of The Golden Triangle, Sheraton Imperial Kuala Lumpur Hotel offers easy access to world-famous landmarks like KLCC, Petronas Twin Towers, Bukit Bintang Shopping district, and Merdeka Square. It is near to monorail, shopping malls and adjacent to The Row- historic facade and amazing F&B Outlets. Medical facilities such as HSC Medical Center, Prince Court Medical Centre and National Heart Institute are just within 10-minute drive away from the hotel . There are two dedicated lobby for leisure and group check-in. Sheraton Imperial Kuala Lumpur Hotel guarantees a magnificent business trip and vacation.

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Most talked about facilities

Breakfast

61 mentions

Housekeeping

40 mentions

Food & Dining

31 mentions

Internet

28 mentions

What they offer

8.8

Excellent
Staff 

"Nice hotel, rooms nice, and friendly staff."

vannie

|

February 18, 2021

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

Essence
Cuisine:International
Menu:A-la-carte
Celestial Court
Cuisine:Chinese
Menu:Buffet
Villa Danieli
Cuisine:Italian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Sheraton Imperial Kuala Lumpur Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.4
Location8.3
Room comfort and quality8.7
Service8.3
Value for money8.3
High score for Kuala Lumpur
Rating
9+ Exceptional (320)
8-9 Excellent (245)
7-8 Very Good (259)
6-7 Good (97)
<6 Below Expectation (88)
Time of the year
Mar - May (174)
Jun - Aug (258)
Sep - Nov (254)
Dec - Feb (323)
Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
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Showing 1009 verified guest comments
12345
9.3
Exceptional
SEONG from South Korea
Couple
Stayed 2 nights in August 2013

Nice Hotel and enough to be recommended”

Satisfied room condition, easy to get the public transportation(especially monorail), nice swimming pool

The Sheraton Imperial Kuala Lumpur Hotel is just like what you expect from the name of "Sheraton". It is not really far from "Bukit Bintang" (only 3 stops on monorail) and the hotel itself is quiet and sound since it is not located in city center or public place. If you want to go to market or mall, you can spend only 10 minute to get there on foot (but the mall is not really big, only small super market, restaurants and starbucks!). The pool is small but does not to be bigger in my opinion. Select this hotel with cheap price and you must be satisfied!

Reviewed September 13, 2013

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10.0
Exceptional
Graeme from United Kingdom
Couple
Stayed 2 nights in September 2009

Sheraton Imperial, Kuala Lumpur”

Excellent service, magnificent design, next to monorail

The Sheraton Imperial is superbly located, 50 metres from Medan Tuanku monorail station, right in the middle of the Golden Triangle. Little India is 5 minutes walk and Chinatown 10-15 minutes. The entrance and foyer are as grand as one would expect, as are the sweeping staircases and interior decoration. The rooms are more 4-star then 5, though still very comfortable and roomy. The level of service is absolutely superb - every request I made was granted, even if it was practically impossible! We asked to be switched to a room with a view of the Towers and our request was granted, on a Saturday night, and an upgrade thrown in for good measure. The breakfast is nothing short of a banquet - Western, European, Malaysian, Thai, Chinese, Indian - eat as much as you like, or as much as you can of top-class restaurant quality cuisine. Highly recommend this Hotel.

Reviewed September 14, 2009

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9.7
Exceptional
la from Malaysia
Solo traveler
Stayed 2 nights in July 2015

Well done”

Staff friendly, polite and effient

This is my first time stay at Sheraton Imperial KL, but the hotel staff really show they are passion about their service. I arrive at the hotel around 1230 hrs, unexpected the room is ready and the the reception is very friendly and within 10 min I can proceed to my room. once I enter my room I amazed by the size of the room and my room mate also said it is too big for us. Later when we going out looking for some places to shop, the Concierge Faizal really give us very good guide line how to travel by MRT which just 5 min walk from hotel. over all the hotel is good but only one thing is the toilet flooring look old. Lastly I need to praise the F&B staff at the breakfast room because at the morning before we check out we went to take the breakfast, but unfortunately my room mate is not felling fell and he is vomit at the table where we sit. The restaurant staff react very quickly to help us and thanks again for their professional attitude. Generally the hotel deserve as 5 star luxury. I will come back again to stay at Sheraton Imperial.

Reviewed July 27, 2015

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9.0
Exceptional
Lawson from United Kingdom
Couple
Stayed 2 nights in March 2014

Excellent stay in Sheraton Imperial”

Large-sized rooms, comfortable beds, great restaurants

We had an excellent stay at the Sheraton Imperial. It was our second visit and we were provided with the same high standards as three years ago. The high quality of the rooms, together with a good choice of restaurants and proximity to the downtown shopping area/Petronas Towers, make the hotel highly recommended in Kuala Lumpur.

Reviewed June 24, 2014

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10.0
Exceptional
Choon from Singapore
Family with young children
Stayed 1 night in December 2012

Excellent Service”

Good location, Good Service, Comfortable room

The staff was friendly and provide excellent service. The stay at Sheraton Imperial Hotel was pleasant and the location was good and it was near to the mono rail. So it is convinence to travel around Kuala Lumpur. The room was spacious for the family and nice to stay in.

Reviewed January 08, 2013

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9.3
Exceptional
Danny from Singapore
Couple
Stayed 2 nights in August 2013

Great location and value-for-money”

Location, big room size and friendly staff

The rooms (I booked two) were both spacious and comfortable. Newer hotels wouldn't have rooms as big as these. Location was great - monorail station was right at the door step. No problem traveling from hotel to main shopping area which is just a few stops away. Only inconvenient thing is that Sheraton Imperial KL Hotel does not offer free wifi in the rooms. The lobby is always crowded with people sitting around the sofa area using mobile phones and laptops for the wifi service, which is only free at the lobby. Tourists from China are noisy and unkempt which makes the lobby an ugly sight. Hotel staff could gently remind hotel guests of decorum. Otherwise, hotel staff were very friendly, helpful and efficient. Great stay. Would definitely return.

Reviewed August 14, 2013

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9.3
Exceptional
Jacek from Poland
Couple
Stayed 4 nights in December 2009

Very good hotel”

-Very nice service' staff -Tasty breakfasts -Good location (close to city-train station) -Very good general hotel' appereance
-lack of free-of-charge Internet in the room

Generally very good, modern, clean and well-managed hotel. The additional advantage is wide range of daily tours offered by the hotel' concierge with the additional charges (we had the great pleasure to take part in one of those tours). One of the best things about this hotel is also the possibility of having (from some of the rooms) the brilliant view over Kuala Lumpur skyline (with direct wiew on Petronas Twin Towers). The hotel is also well lacated, being only some 50 metres from the city-train station (thanks to which the transportation from the hotel to the city center and to the airport is really easy and fast). Also I've got nothing to complain about the hotel' service (the staff is generally very nice). The only drawback is the lack of free Internet in the rooms (but there is an easy Web' access at the hotel' lobby).

Reviewed January 12, 2010

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9.0
Exceptional
Duncan from United Kingdom
Business traveler
Stayed 2 nights in January 2013

Pleasantly surprised with Sheraton Imperial.”

Fabulour rooms ... very spacious and comfortable

i enjoyed my stay at sheraton imperial hotel. staff very warm and efficient. though i had to change my room on first night due to leaking aircon ... making tiled floor dangerously slippery. lobby provides excellent meeting and pc facility & free wifi. breakfast buffet was good .. not fantastic. best description being 'value for money'. hotel location not good for shopping ... and needs 10 min taxi ride to suria shopping centre klcc. overall happy with my choice. previous trips to kl i stayed at traders hotel.

Reviewed January 27, 2013

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8.3
Excellent
Shafinah from Singapore
Group
Stayed 4 nights in September 2013

Pleasant, Though It Did Fall Short of Expectations”

Location, Cleanliness, Room

The hotel is located in just few steps to the monorail that takes you to prominent locations in the golden triangle, and 10 minutes walk to Sogo. Love the rooms and the overall cleanliness, although there were a couple of 'unexpected' hiccups. Had to wait for slightly more than 2 hours at the lobby when we checked in, because our rooms weren't ready. In the end, we were downgraded to a room 5 floors lower, because they still weren't ready even after all that time. By the time we checked in, it was already close to 5, even though we reached the lobby at 2.30pm. Also, when we called for housekeeping services, the lady who attended to us had a questionable attitude, and made it seem like we were imposing on her and disturbing her conversation with her colleague. Found that to be unprofessional and somewhat appalling, especially coming from a hotel like Sheraton. Could definitely use some improvement on service. The staff were friendly and courteous, but if they'd just given us the room on the lower floor right from the start, it would have saved us those 2 hours of just sitting at the lobby and waiting listlessly for nothing.

Reviewed December 05, 2013

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9.3
Exceptional
Muhammad from Pakistan
Couple
Stayed 3 nights in October 2009

Best place t live whilst in KL”

Stayed in the 36th floor. Had the best view of Suria KL towers and Menara KL tower
Couldnt find any!

If this your first time in KL, this must be your choice. Its located right next to golden triangle. The mono rail station is right outside the hotel with links to all the places. The hotel itself is very good value for money, although I paid a little extra to get the executive club floor. Got many benefits cz of it. The best of all was a room on the 36th floor with the best view of the skyline of KL. Would recommend this hotel to everyone looking for a nice 5 star hotel in KL.

Reviewed October 31, 2009

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9.2
Exceptional
Jacqueline from United Kingdom
Family with teens
Stayed 3 nights in January 2017

Good time the Sheraton Imperial”

Booked 2 club rooms, were checked in at the lobby as opposed to the club lounge which we thought was a bit strange. Club room was a little dated but nice, club lounge staff all very friendy and efficient, good selection of canapés, but no vodka! Didn't use the swimming pool, but it seemed ok. Location nice and quiet with easy access to KLCC Suria and Bukit Bintang via taxi. Overall a good 3 nights at the Sheraton Imperial

Reviewed January 21, 2017

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9.0
Exceptional
danial from Norway
Family with young children
Stayed 2 nights in October 2013

Friendly staff, nice and clean, close to monorail”

The friendly staff, the fitness center, and the room quality and size

I had a good experience staying at the Sheraton Imperial KL. The staff was very friendly and helped us a lot with information about tourist attractions to visit. The room were clean but noisy. We could hear loud music from the discos at night, even though we stayed at 25th floor we could hear it clearly. It will definitely disturb your sleep. Except for that it was a pleasant stay.

Reviewed November 08, 2013

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10.0
Exceptional
HAMIZAH from Malaysia
Solo traveler
Stayed 1 night in November 2012

Hotel beyond expectation”

Excellent services from front desk, room service and dining. Fast check in and check out.

Warm assistance provided by the hotel staff are magnificient. The facilities and services are beyond expectation. Spacious rooms with 'abundant' amenities provided. And a lot of complimentary mineral water too! 10 stars Sheraton Imperial KL!

Reviewed November 21, 2012

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8.7
Excellent
Chantelle from Australia
Couple
Stayed 3 nights in May 2013

Great staff, comfortable stay ”

Staff, breakfast, location

We stayed 3 nights at the Sheraton Imperial. Buffet breakfast was outstanding quality and selection, the rest of the dining wasn't so great. Staff were absolutely wonderful- very welcoming, friendly and provided prompt service. KL has a great public transport system and the hotel is withing a couple of hundred meters to the monorail. Great hotel would recommend it.

Reviewed May 23, 2013

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9.2
Exceptional
BADRUNISSA from Malaysia
Couple
Stayed 3 nights in April 2016

luxurious comfort”

Had a great time at Sheraton Imperial. We arrived late at night and ordered room service but the operator said we had to wait an hour for our food because they had many orders. We cancelled our order. The remote control for the TV was not working at room 3122. Other than that we had a wonderful dtay and hope to come back again soon.

Reviewed May 05, 2016

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9.0
Exceptional
Bruno from Italy
Couple
Stayed 5 nights in June 2014

Nice hotel close to the Petronas Towers”

Location, room, surroundings

Very classy hotel, close to the Petronas Towers. Also close to the monorail station with many clubs and bars just in the back alley. Very good food, especially the Italian restaurant. Excellent room with a very luxurious bathroom and a great view of the CBD of Kuala Lumpur. Staff very helpful and kind.

Reviewed February 02, 2015

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9.3
Exceptional
James from United Kingdom
Couple
Stayed 3 nights in December 2012

great hotel if your in kl”

Condition, cleanliness, swimming pool, location, services

very nice hotel in central kl very well situated for everything a holidaymaker/traveller would want or obviously for business. impeccable condition as you would expect at a sheraton swimming pool and gym/spa area big plus. very good standard buffet for breakfast and dinner room was very spacious and very nice only downside was one side of the hotel is noisy due to a local club we got moved to the other side of the hotel in a better room, much quieter with a view over petronas towers.. also tv in new room didnt work properly... we complained and it didnt get fixed... they did however give us a bottle of prosecco to say sorry which was better than the tv anyway!! all in all great stay and would definitely recommend it but stay on the quiet side of the hotel if staying between thurs and sunday james

Reviewed January 09, 2013

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8.8
Excellent
BADRUNISSA from Malaysia
Couple
Stayed 3 nights in April 2018

Efficient friendly staff.”

Always enjoy our stay at Sheraton Imperial but this time the bathroom was always stinking (room 2120). We asked for a change of room but they did not oblige saying they were full etc.. They cleaned the bathroom and sprayed it but the smell persisted. We were disappointed and stressed out with the stench. and our stay was not pleasant.

Reviewed April 30, 2018

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9.7
Exceptional
Merete from Norway
Family with young children
Stayed 3 nights in January 2015

Always a pleasure”

The club lounge, the breakfast and the outdoor swimmingpool

We have returned to Sheraton Imperial several times, and find the staff friendly, efficient and professional. The standard rooms need an upgrade because of wear and tare, but the deluxe and club rooms are excellent.

Reviewed January 16, 2015

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9.7
Exceptional
LALITH from India
Family with young children
Stayed 2 nights in January 2014

Good value for money spent”

Good Room, centrally Located

We stayed for 2 nights in sheraton Imperial, a very good hotel with decent size rooms, good locallaity and amenities of international standards..

Reviewed January 17, 2014

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