Sheraton Imperial Kuala Lumpur Hotel
Sheraton Imperial Kuala Lumpur Hotel
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7.6
Very good

"Good location."

Mark

|

May 11, 2018

Bed Sheraton Imperial Kuala Lumpur Hotel
Bed
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Lobby Sheraton Imperial Kuala Lumpur Hotel
Lobby
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Swimming pool [outdoor] Sheraton Imperial Kuala Lumpur Hotel
Swimming pool [outdoor]
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Fitness center Sheraton Imperial Kuala Lumpur Hotel
Fitness center
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See map Sheraton Imperial Kuala Lumpur Hotel
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Excellent
Location
8.3
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What guests are saying:
Super room
guna from Malaysia
Couple
This hotel is old but well managed. The location is close to KL tower, China town. The opposite side of this hotel is AEON shopping centre.
Kiyonori from Japan
Business traveler
Is someone can help me to find the reason ?
wenjun from China
Couple
The location is good and the facility is old but well cleaned. The staff is professional.
Kiyonori from Japan
Business traveler
Good location which is near to Monorail. Room is clean and bed is comfy.
Jin from Malaysia
Family with young children
Nice hotel in the central KL, near of Mall in front of the hotel, near of MRT, Good services, Good facilities, Clear, Good rooms, delicious taste of room service
bernardus from Indonesia
Family with young children
City nice view
Ngoc from Vietnam
Business traveler
Great place. Nice. Got sauna, jacuzzi, and many more. However, just a little bit to improve on the air conditioning inside the room is using the old one and hard to adjust the temperature. Other than that, it is superb.
Norazreen from Malaysia
Family with young children
very good just like other Sheratons.
FANG from China
Couple
Every thing was great about this hotel specially variety of the breakfast but as a five star hotel the rooms cleaning and maintenance is a bit weak and required more attention to minor issues such as dirt under furniture and loose fixtures
Mohammad from Iraq
Couple
Newly renovated

Sheraton Imperial Kuala Lumpur Hotel

Excellent location
- 260 meters from city center
- What's nearby?
Excellent
From 1156 reviewsSee what guests said
8.3
/
10
Excellent room comfort and quality
8.7
Recommended by 88% of guests
Value for money8.2
Distance to city center2.3km
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.2 km
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

Room choices
8.7
Excellent
Room comfort & quality
10 travelers are looking at this property right nowBook now before it's too late!
Twin Deluxe
Twin Deluxe
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
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Club
Club
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 super king bed or 2 singl...
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Club Suite
Club Suite
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 super king bed
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Club Room
Club Room
...
  • Room size: 42 m²/452 ft²
  • City view
Enter dates to see prices
Deluxe Double Room with KL Tower View
Deluxe Double Room with KL Tower View
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
Enter dates to see prices
Club Room
Club Room
...
  • Room size: 42 m²/452 ft²
  • City view
Enter dates to see prices
Double Deluxe
Double Deluxe
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
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Double Deluxe City View
Double Deluxe City View
...
  • Room size: 42 m²/452 ft²
  • Smoking allowed
Enter dates to see prices
Have a question for Sheraton Imperial Kuala Lumpur Hotel?

What people love about the property

  • 9.2
    Exceptional

    "Overall are fabulous and stay at here."

    Joon W.

    |

    October 30, 2017

  • 10.0
    Exceptional

    "Superb room, value for money and nearby quill mall."

    Nur S.

    |

    October 23, 2017

  • 10.0
    Exceptional

    "Room size & bed is amazing!"

    Dalvin

    |

    October 3, 2017

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More about Sheraton Imperial Kuala Lumpur Hotel

More about Sheraton Imperial Kuala Lumpur Hotel

8.8
Excellent

"Room is clean and bed is comfy."

Jin S.

|

November 9, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Urbean
1.1 km American, Cafe, European
Arthur's Bar and Grill
1.2 km American, Asian, Bar
Darabif
1.2 km American
Asian cuisine
Asian cuisine
SASAGAWA Japanese Restaurant
10 m Asian, Gluten Free, Japanese
Limapulo Baba Can Cook
60 m Asian, Halal, Malaysian
Mojo Restaurant & Bar KL
70 m Asian, Chinese, European
Chinese cuisine
Chinese cuisine
Si Chuan Dou Hau Restaurant
440 m Chinese
Plaza Court Chinese Restaurant
600 m Chinese
Mungo Jerry
690 m Chinese

What they offer

8.0
Very good

"Buffet lunch is superb!"

Michelle

|

November 22, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1156)Booking.com Reviews (2023)
8.3
/
10
Cleanliness8.6
Facilities8.3
Location8.3
Room comfort and quality8.7
Service8.3
Value for money8.2
Provided by verified guests of Agoda
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All guests (1156)
All room types
Showing 888 verified guest comments
12345
8.4
Excellent
LOUIS from Malaysia
Group
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 2 nights in December 2018
Overall excellent, with slight disappointment”
Hotel amenities doesn't have Safety Razor, though it's a high class hotel. Overall very comfortable, perfect clean room and good view from the hotel.
Reviewed December 04, 2018
10.0
Exceptional
Azhar from Malaysia
Couple
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in November 2018
The hotel was so good not like last time everything is updated and renovated ”
I was so shocked that services sheraton imprial in kl give to us was so amazing the staf is politen especially during the breakfast time i had one indian guys waiter is so good kind and friendly such a good services please keep doing !!
Reviewed November 27, 2018
9.2
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Double Room with KL Tower View
Stayed 1 night in September 2018
Short stay in KL”
We got an upgrade from Deluxe Room to Club Room. The room was perfect, comfortable and with KL Tower view. Breakfast buffet were great and varieties of food. Swimming pool was just ok. The only thing to improve is the time taken to check in and check out. We wait more than have an hour for check in as they were searching for available room. For check out it takes almost half an hour to complete the process. Overall nice room and food for breakfast.
Reviewed September 10, 2018
10.0
Exceptional
Rafiatul from Malaysia
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), City view
Stayed 1 night in November 2018
Superb”
Great location. Friendly staff.
Reviewed November 11, 2018
8.4
Excellent
vincent from Singapore
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in October 2018
Excellent place and very clean hotel.”
The downside is between now till november, renovation is ongoing and we weren’t aware till we booked and stayed in. The noise is insane in the morning to the extend that it affected our sleep from 7.30-8am till the point of checking out. 😑
Reviewed October 07, 2018
8.8
Excellent
BADRUNISSA from Malaysia
Couple
Stayed 3 nights in April 2018
Efficient friendly staff.”
Always enjoy our stay at Sheraton Imperial but this time the bathroom was always stinking (room 2120). We asked for a change of room but they did not oblige saying they were full etc.. They cleaned the bathroom and sprayed it but the smell persisted. We were disappointed and stressed out with the stench. and our stay was not pleasant.
Reviewed April 30, 2018
8.4
Excellent
Lionel from Malaysia
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in September 2018
Short stay”
I had a short stay in this property. They are undergoing refurbishment to some of the units. The unit I stayed was very well refurbished and new. Quiet and hotel. Will recommend for business or leisure stay.
Reviewed September 03, 2018
8.0
Excellent
Mariam from Malaysia
Family with teens
Deluxe Double Room with KL Tower View
Stayed 1 night in August 2018
Could do with a bit more hospitality”
Room was comfortable, enjoyed the pool and the breakfast spread was satisfactory. It would not have mattered so much that this hotel makes you feel like you've gone back in time or that some staff in housekeeping are incompetent, if they were more warm and welcoming.
Reviewed September 01, 2018
6.4
Good
Frank from Vietnam
Business traveler
Stayed 1 night in August 2018
negative surprise”
I took a taxi from airport but didnt had the chance to exchange money. So I ask the hotel to pay the taxi and put it on my room bill. It took about 15min discussion and involvement of the manager to get this done. Check out the same. It took nearly 30min to check out due to stuff didnt know how to do. Then when I got the final bill they recognized that they forget to charge the tax. We started new again. The hotel was undergoing construction works. No hotel bar was available. Nothing was mentioned at Agoda website at the time of booking. There are so many hotels around in this area, I guess there are better options.
Reviewed August 10, 2018
7.6
Very good
Tuan from Vietnam
Group
Stayed 3 nights in August 2018
Almost Perfect BUT...!!”
Everything seems to be perfect until When Im really Headache and need to take medicine and i came to receptionist to ask for 1 small cup of water for it, but She said The water just have in my room, but in that time I did already check out, and i said like that and she said sorry and dont care anymore about me, so i was unhappy and maybe never want to stay here anymore
Reviewed August 07, 2018
8.8
Excellent
mei from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 1 night in July 2018
Good Hotel But Receptionists Slow”
Everything was good but the counter only allow 2 receptionists to deal with the customers and we saw a staff standing at the back without doing anything... and it caused us waiting long time in the queue when checking in and checking out the hotel.
Reviewed July 27, 2018
8.8
Excellent
annuar from Malaysia
Business traveler
Stayed 1 night in October 2018
City centre”
Near LRT n monorail
Reviewed November 01, 2018
9.2
Exceptional
Traven from Malaysia
Business traveler
Stayed 2 nights in June 2018
Good location”
The location is great, the room size and the bed is good too. However the design of the room is a bit dated, probably because this is an old hotel. Overall, it is good hotel to stay in
Reviewed September 28, 2018
10.0
Exceptional
Dalvin from Singapore
Group
Stayed 2 nights in September 2017
Fantastic hotel ”
Been to this hotel multiple times in the past 10 years. Room size & bed is amazing! A good breakfast spread. Only thing I wld appreciate them to do. Is to change the Club lounge whiskey selection. A decent single malt or a good choice of blended whiskey. Other than that. It's all good.
Reviewed October 03, 2017
9.2
Exceptional
Mohammad from Iraq
Couple
Deluxe Double or Twin Room
Stayed 3 nights in August 2017
Exceptional”
Every thing was great about this hotel specially variety of the breakfast but as a five star hotel the rooms cleaning and maintenance is a bit weak and required more attention to minor issues such as dirt under furniture and loose fixtures
Reviewed September 17, 2017
8.4
Excellent
Tan from Malaysia
Couple
Stayed 1 night in August 2017
Spacious and comfy room”
Love their club lounge access and their bed. Super comfy. However, slight disappointment on their toiletries and also their bathrobe. The room is meant for two but yet sheraton only provide one bathrobe and their toiletries are of no brand. Out of my Expectation from a 5 stars rated hotel.
Reviewed August 14, 2017
9.2
Exceptional
Scott from Canada
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in May 2017
Sheraton Imperial - nice and good location”
The rooms are large and comfortable and clean, staff are friendly and helpful and the facilities are good (including the lobby, gym and pool area). The location is okay, a bit far from "downtown" but there are nice restaurants a few steps away and a mall right across the road. Also the monorail is close to it's easy to get around.
Reviewed May 24, 2017
9.2
Exceptional
Scott from Canada
Solo traveler
Stayed 1 night in May 2017
Nice, comfortable hotel”
The room and bathroom are a nice size, and are both clean and comfortable. Nice views from the windows, a nice lobby area and good gym and pool facilities. Staff were friendly and helpful. Close to some restaurants and there is a mall across the road, and a quick walk to the monorail so it's easy to get around town.
Reviewed May 24, 2017
9.6
Exceptional
Dalvin from Singapore
Group
Deluxe Double or Twin Room
Stayed 2 nights in April 2017
Superb ”
Superb facilities & location. Portable Bluetooth speaker & smart TV wld b perfect if it's added in all the room. And the whiskey at the Club lounge. Wld b perfect if they Change it to a single Malt Whiskey. Other than that hotel is perfect. Room is Spacious for 4 Adults.
Reviewed May 04, 2017
8.0
Excellent
yung from Malaysia
Business traveler
Stayed 3 nights in April 2017
A pleasant stay”
Hotel room is elegantly furbished,spacious and comfortable.I had a king bed and the mattress had just the correct density and softness for a conducive sleep.I booked this hotel because it is just within 3-5 mins walk to The Oscillation Yoga Studio at The Row(there are a few cafes and bistros that serve decent meals at reasonable price)The hotel is also near to a small shopping mall and the LRT station.
Reviewed May 02, 2017
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Sheraton Imperial Kuala Lumpur Hotel
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  • Excellent location
  • Petronas Twin Towers
  • Medan Tuanku Monorail Station is within 0.14 km