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Sheraton Jiuzhaigou Resort

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Very good7.9
Based on 169 reviews
81% would recommend to a friend
Sheraton Jiuzhaigou Resort
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8.7 Excellent location
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8.7Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Superior
...
  • Mountain view
  • 28 m²
  • 2 semi double beds
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Deluxe
...
  • Mountain view
  • 28 m²
  • 1 queen bed or 2 semi doubl...
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Executive Suite Twin Room
...
  • 30 m²
  • Non-smoking
  • 2 single beds
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Accessible Twin Room
...
  • 30 m²
  • Non-smoking
  • 2 single beds
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Premier King Room
...
  • 30 m²
  • Non-smoking
  • 1 queen bed
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Deluxe Twin Room
...
  • 30 m²
  • Non-smoking
  • 2 semi double beds
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Premier Twin Room
...
  • 30 m²
  • Non-smoking
  • 2 single beds
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Presidential Suite
...
  • 30 m²
  • Non-smoking
  • 1 queen bed
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Suite
...
  • 30 m²
  • Non-smoking
  • 1 queen bed
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Executive Suite King Room
...
  • 30 m²
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (169)
Booking.com Reviews (292)

6.3

Filter by guest type:
  • Cleanliness 8.2
  • Facilities 7.6
  • Location 8.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.4
Excellent
  • Cleanliness 8.8
  • Facilities 7.6
  • Location 9.0
  • Room comfort and quality 9.3
  • Service 9.0
  • Value for money 7.8
  • Cleanliness 7.7
  • Facilities 7.3
  • Location 8.5
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 7.0
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.7
  • Service 8.5
  • Value for money 7.6
Very good
  • Cleanliness 8.2
  • Facilities 7.0
  • Location 8.9
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 7.3
  • Cleanliness 8.4
  • Facilities 7.6
  • Location 8.7
  • Room comfort and quality 8.5
  • Service 8.1
  • Value for money 7.5
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.8
  • Room comfort and quality 8.2
  • Service 8.7
  • Value for money 7.9
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  • Deluxe
  • Superior
  • Deluxe Twin Room
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8.0
CHINGSUM from Hong Kong
Group
Superior
Stayed 3 nights in August 2017
Thanks much for the staff excellent service after ”
The staff demonstrated professionalism after the earthquake on 8 August 2017. This is what I feel most grateful of. The reason I didn't give 5 stars was that the food quality of the dinner buffet was far from satisfactory - they overcooked the beef and added too much oil to the crepe.
Reviewed August 12, 2017
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6.8
Chiu from Hong Kong
Family with teens
Superior
Stayed 4 nights in July 2017
Disappointed ”
The hotel is old and the staff are not professional.
Reviewed July 18, 2017
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6.8
Alice from Singapore
Group
Superior
Stayed 2 nights in July 2017
Air condition not working”
The setting of a/c says 23.5 degree Celsius but we woke up in the middle of the night perspiring. The second night we informed the hotel but they just replied that it is central control and it is like that in the summer. It is certainly the worst Sheraton experience.
Reviewed July 17, 2017
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8.4
Bee from Singapore
Business traveler
Superior
Stayed 2 nights in May 2017
Excellent”
Airport transfer to hotel was over priced at more than double what a taxi would charge. Was quoted a much higher fee booking a taxi to the airport than one we found ourself. Hotel is 5min drive to Jiuzhaigou National Park but away from shops/restaurants.
Reviewed May 11, 2017
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9.6
Irene from United States
Family with teens
Superior
Stayed 2 nights in April 2017
Clean and great location; old hotel but well maintained”
We were pleasantly surprised at how clean and well maintained this hotel was for it's age. Also usually for hotels this size it is a zoo but we didnt feel crowded nor overwhelmed. Locationwise was great because after a full day at Jiuzhaigou the last thing you want is a long car ride. To get to the hotel, at the airport we got a roundtrip taxi for 600rmb. Takes you from the airport to hotel (our flight arrived at 8pm from Chengdu and there were tons of cabs outside) drop off and pickup to and from hotel and Jiuzhaigou entrance, and take you for breakfast, dinner, whatever in between, and return back from the hotel to the airport on various days. Probably could be cheaper haggling but we didnt bother as we were tired and it wasnt that expensive vs. the ripoff price of the hotel.
Reviewed May 04, 2017
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7.6
Sook from Malaysia
Solo traveler
Superior
Stayed 2 nights in April 2017
Very good”
about 20mins of slow walk to the Jiuzhaigou Entrance. Others are good.
Reviewed May 04, 2017
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10.0
THI from Vietnam
Couple
Superior
Stayed 2 nights in February 2017
good hotel ”
good hotel. near the Jiu Zhai Gou valley gate.
Reviewed February 25, 2017
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6.4
Christina from Malaysia
Couple
Deluxe
Stayed 3 nights in October 2016
Pleasant stay ”
Hotel is at a good location, room is clean, staff are friendly and helpful. Will definitely stay here again
Reviewed February 13, 2017
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9.2
Keung from Hong Kong
Business traveler
Superior
Stayed 4 nights in December 2016
100”
Good
Reviewed January 04, 2017
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8.0
TAO from Hong Kong
Group
Deluxe
Stayed 1 night in December 2016
Quite good.”
Convenient location. About 15 mins walk to the ticket office of Jiuzhaiguo. Nice room.
Reviewed December 28, 2016
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