"Nice room condition, specious parking lot, good access to the supermarket,, We would return"
TAEWAN - November 20, 2017
Location rating score
The staff is friendly and the facilities are new.
Ekaterina | June 8, 2018
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||3.1 Km|
|Nearest airport||Antonio B. Won Pat International Airport (GUM) - Guam|
|Distance to airport||3.4 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Sheraton Laguna Guam Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Laguna Guam Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Sheraton Laguna Guam Resort has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Guam with private transportation, the resort can arrange both taxis or car rental.
Sheraton Laguna Guam Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.
Ethel | September 16, 2018
TAEWAN | November 20, 2017
MINHEE | October 20, 2019
Set in a serene location on the tip of Oka Point, Sheraton Laguna Guam Resort is a great tropical getaway. The resort has a secluded feel, separated from the hustle and bustle by expansive thriving gardens and two huge landscaped pools connected by a speedy water slide. Despite the solace, it's just a short drive to the downtown attractions and shops. DSF Galleria Shopping Mall is about a 15-minute walk away, and Tamuning Shopping Center is a 20-minute walk. Superb ocean and Tumon Bay views are guaranteed from all rooms which are large, comfortable, and well furnished. The on-site European restaurant serves delicious meals in a relaxing garden setting, and the Sala Lounge is the ideal spot for enjoying cocktails and sunsets.
Rah | October 17, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-11 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 12 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Sheraton Laguna Guam Resort
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well-located cozy hotel”
That was a great staying at The Sheraton Laguna Guam Resort since my flight landed quite late night I asked for pick-up and hotel sorted out neatly and there was a staff who can speak my language so I could feeling comfortable. The location is ok easy to reach to the central and also beach.
An Aging Lady with a Class”
Although it's a hotel that has traces of getting old, Sheraton Laguna still maintains its old glory and class. The room where we stayed has a great ocean view and scent of luxury. and comfort. I enjoyed it.
V. hospitable staff ”
I really enjoyed my stay here! The location was a wee inconvenient, but they make up with a few transportation options. The staff was superb. Very accommodating!! Their attitude made me feel they were really happy to provide service! Thank you Sheraton Guam!!
My favorite hotel in Guam! ”
If I have enough money right now, ill go back there this instant and live there for a week! Its quite far from the city center but Guam is a small island so its not that long of a travel. This is the best hotel for surfers because its the nearest hotel to the surfing spot. The F&B assistant manager Mr. Manny gave me a surprise because it was my birthday.We hotel hopped in Guam and this is the only hotel who made an effort to make my birthday memorable. Thanks Mr.Manny. I highly recommend this for honeymooners too.
Wonderful healing time”
it's very comfortable to take a rest. actually all rooms is included beautiful ocean veiw. It's best merit to stay in sheraton Laguna. if i have chance to travel in guam, i would visit to hear.
Nice pool nice hotel but very average service”
Okay here we go.. I reserved 5 rooms for my whole family who went there for my wedding. Thanks to their manager, Gale, for a very nice 2-way communication before I flew to Guam. I am more than happy to receive most of my early requests which include an early check-in for 2 club suites. Although I was wrongly charged for an airport pickup service, the transaction was cancelled after explanation. Thanks to a very cheerful counter staff, Chris, who had been so helpful during the entire check-in process. He is very customer friendly. The infinity pool is, of no doubt, the highlight of the hotel. The jacuzzi pool which sits by the main pool also gave us a very pleasant experience. However, it would be way better if they can extend the operating hours to somewhat like 10pm (currently 8pm). I rented cars in Guam, so transportation is not a problem for me. However, I could see some lines of people waiting for buses just outside the hotel most of the time during the day. Parking is FREE everywhere in GUAM!! how awesome is that!? Most services in this hotel are terrible. Firstly, for non-club level room, they never replenish the bottled-water unless you pay for 4 USD each. Secondly, I was very sick at one stage that I had to ask for a panadol via frontdesk, but the result was negative. Thirdly, if you go to the pool in late afternoon, they might have run out of towels for renting. Lastly, there was no wi-fi available inside the hotel rooms, though the cable connection is available. Overall, I cannot say I am 100% happy with this price for a 5-star hotel. If you are looking for a hotel with top service, this is not a good option.
A classic hotel in Guam which resembles what you saw on TV. We stayed in the room the first night for a day. Front desk are really helpful and rooms are clean. Taps of the bathtubs has aged a little but everything is working fine. Toiletries given were generous and balcony is very spacious. Very beautiful chapel over looking the sea. Except for it's location, I don't mind staying here again.
Beach and pool within your hotel”
Great ocean view, water park with musical water fountain at the pool at night. 2km away from outlet store. You can even walk going there for 30min but there's Shuttle bus if you want. this hotel is far from main shopping centers like dfs and other tourist spot centers like sea world. But it's fine cause we stayed at Sheraton for 3 nights then transferred to tumon until we leave guam. Great stay here
wonderful room and view.”
a great experience. If I visit guam, I will definitely choose Sheraton again.
It was awesome.”
Sheraton in guam was best for the couple with the infinite pool.
FOOD and COMFORT”
We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.
onderful stay at the Sheraton. Hotel staff was great, the buffet was amazing, and the room was clean and very comfortable. A few issues: first, no WIFI in the rooms. Second, construction caused a lot of noise in the room during the day. Lastly, a bit far away from the main strip. Otherwise nice place.
its an unforgettable memory~”
i had my wedding ceremony there in the white arrow chapel~ its really an awesome place to stay in Guam especially the ocean view from the room and the chapel~
If you rent a car, here is the best place in Guam maybe. Nice room condition, specious parking lot, good access to the supermarket,, We would return
always meet your needs as world standard hotel.”
Sheraton is always my favorite!! after staying 2 days at PIC with all the families & kids running around. Me and my friend decided to moved to Sheraton. Nicer room, more spaces for adults like bars, pools, restaurants.
Nice, decent for the price”
Overall, hotel is very quiet, clean, has excellent ocean view. Lobby has a good wifi. The only downturn is that there is a party for tourists everyday from 7pm to 9pm at the basement cafe which is really loud. Except this, I highly recommend Sheraton.
best comfort to prise”
Rented a car before canceling hotel I didn’t like, visit few 5 star hotels, price/quality it was the best. Nice infinity pool, like the high interior space between two corpuses. Very nice view from my room. I found very strange thing all hotels not very clean, my local friend said Philippine maids are very lazy and low paid. One hotel was quiet clean but 38 percent expensive, and pools I like more in that hotel. I wish managers pay more attention and clean rooms corridors better it would be much comfortable. One thing, if you need to work with computer better take one with you, business center is big but comps and soft are bad no wifi in the room, cable. Overall feeling was very satisfied.
Got upgrade room! ”
Service was great, Place isn't bad since we rent a car. If I come back to Guam, I would like to stay here again.
even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people . Thanx a lot!!
Best View Ever!”
I stayed on 9th floor. When I opened the curtain in the morning, I saw marvelous view of sea with Infinity pool. If I go Guam again, I'd like to stay here again~ :)