well-located cozy hotel”

That was a great staying at The Sheraton Laguna Guam Resort since my flight landed quite late night I asked for pick-up and hotel sorted out neatly and there was a staff who can speak my language so I could feeling comfortable. The location is ok easy to reach to the central and also beach.

An Aging Lady with a Class”

Although it's a hotel that has traces of getting old, Sheraton Laguna still maintains its old glory and class. The room where we stayed has a great ocean view and scent of luxury. and comfort. I enjoyed it.

V. hospitable staff ”

I really enjoyed my stay here! The location was a wee inconvenient, but they make up with a few transportation options. The staff was superb. Very accommodating!! Their attitude made me feel they were really happy to provide service! Thank you Sheraton Guam!!

My favorite hotel in Guam! ”

If I have enough money right now, ill go back there this instant and live there for a week! Its quite far from the city center but Guam is a small island so its not that long of a travel. This is the best hotel for surfers because its the nearest hotel to the surfing spot. The F&B assistant manager Mr. Manny gave me a surprise because it was my birthday.We hotel hopped in Guam and this is the only hotel who made an effort to make my birthday memorable. Thanks Mr.Manny. I highly recommend this for honeymooners too.

Wonderful healing time”

it's very comfortable to take a rest. actually all rooms is included beautiful ocean veiw. It's best merit to stay in sheraton Laguna. if i have chance to travel in guam, i would visit to hear.

Nice pool nice hotel but very average service”

Okay here we go.. I reserved 5 rooms for my whole family who went there for my wedding. Thanks to their manager, Gale, for a very nice 2-way communication before I flew to Guam. I am more than happy to receive most of my early requests which include an early check-in for 2 club suites. Although I was wrongly charged for an airport pickup service, the transaction was cancelled after explanation. Thanks to a very cheerful counter staff, Chris, who had been so helpful during the entire check-in process. He is very customer friendly. The infinity pool is, of no doubt, the highlight of the hotel. The jacuzzi pool which sits by the main pool also gave us a very pleasant experience. However, it would be way better if they can extend the operating hours to somewhat like 10pm (currently 8pm). I rented cars in Guam, so transportation is not a problem for me. However, I could see some lines of people waiting for buses just outside the hotel most of the time during the day. Parking is FREE everywhere in GUAM!! how awesome is that!? Most services in this hotel are terrible. Firstly, for non-club level room, they never replenish the bottled-water unless you pay for 4 USD each. Secondly, I was very sick at one stage that I had to ask for a panadol via frontdesk, but the result was negative. Thirdly, if you go to the pool in late afternoon, they might have run out of towels for renting. Lastly, there was no wi-fi available inside the hotel rooms, though the cable connection is available. Overall, I cannot say I am 100% happy with this price for a 5-star hotel. If you are looking for a hotel with top service, this is not a good option.

Great Experience”

A classic hotel in Guam which resembles what you saw on TV. We stayed in the room the first night for a day. Front desk are really helpful and rooms are clean. Taps of the bathtubs has aged a little but everything is working fine. Toiletries given were generous and balcony is very spacious. Very beautiful chapel over looking the sea. Except for it's location, I don't mind staying here again.

Beach and pool within your hotel”

Great ocean view, water park with musical water fountain at the pool at night. 2km away from outlet store. You can even walk going there for 30min but there's Shuttle bus if you want. this hotel is far from main shopping centers like dfs and other tourist spot centers like sea world. But it's fine cause we stayed at Sheraton for 3 nights then transferred to tumon until we leave guam. Great stay here

wonderful room and view.”

a great experience. If I visit guam, I will definitely choose Sheraton again.

It was awesome.”

Sheraton in guam was best for the couple with the infinite pool.

FOOD and COMFORT”

We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.

Great stay”

onderful stay at the Sheraton. Hotel staff was great, the buffet was amazing, and the room was clean and very comfortable. A few issues: first, no WIFI in the rooms. Second, construction caused a lot of noise in the room during the day. Lastly, a bit far away from the main strip. Otherwise nice place.

its an unforgettable memory~”

i had my wedding ceremony there in the white arrow chapel~ its really an awesome place to stay in Guam especially the ocean view from the room and the chapel~

Great suite”

If you rent a car, here is the best place in Guam maybe. Nice room condition, specious parking lot, good access to the supermarket,, We would return

always meet your needs as world standard hotel.”

Sheraton is always my favorite!! after staying 2 days at PIC with all the families & kids running around. Me and my friend decided to moved to Sheraton. Nicer room, more spaces for adults like bars, pools, restaurants.

Nice, decent for the price”

Overall, hotel is very quiet, clean, has excellent ocean view. Lobby has a good wifi. The only downturn is that there is a party for tourists everyday from 7pm to 9pm at the basement cafe which is really loud. Except this, I highly recommend Sheraton.

best comfort to prise”

Rented a car before canceling hotel I didn’t like, visit few 5 star hotels, price/quality it was the best. Nice infinity pool, like the high interior space between two corpuses. Very nice view from my room. I found very strange thing all hotels not very clean, my local friend said Philippine maids are very lazy and low paid. One hotel was quiet clean but 38 percent expensive, and pools I like more in that hotel. I wish managers pay more attention and clean rooms corridors better it would be much comfortable. One thing, if you need to work with computer better take one with you, business center is big but comps and soft are bad no wifi in the room, cable. Overall feeling was very satisfied.

Got upgrade room! ”

Service was great, Place isn't bad since we rent a car. If I come back to Guam, I would like to stay here again.

Exceptional”

even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people . Thanx a lot!!

Best View Ever!”

I stayed on 9th floor. When I opened the curtain in the morning, I saw marvelous view of sea with Infinity pool. If I go Guam again, I'd like to stay here again~ :)