Sheraton Laguna Guam Resort

470 Farenholt Avenue, Tamuning, Guam, Guam, 208
Sheraton Laguna Guam Resort
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Oceanview Room, Guest room, 2 Twin/Single Bed(s) Sheraton Laguna Guam Resort
Interior view Sheraton Laguna Guam Resort
Interior view Sheraton Laguna Guam Resort
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7.6
Very good
/10
(1962 reviews)See what guests said
See map
6.9
Good
Location rating score
Parking
FREE
  • Chamoru Village Night Market3.02 km
  • Ypao Beach Park3.3 km
  • Tumon Beach4.16 km
  • Gun Beach4.59 km
  • Pacific War Museum5.06 km
  • Two Lovers Point5.41 km
  • Micronesia Mall5.59 km
  • Dededo Flea Market7.27 km
  • Ritidian Beach19.44 km
  • Cetti Bay Overlook22.23 km
  • Highlights and ratings

    4-star Resort
    Free Wi-Fi
    "Fantastic Singing Duo on Friday night @ The Point (Lobby Bar)."
    Mark - March 12, 2017
    Excellent comfort
    8.3 room quality and comfort
    Exceptional reputation
    Recommended by 82% of guests
    Excellent service
    8.1 rating for service
    Very good cleanliness
    7.9 rating for cleanliness
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 91% of all properties in Guam in the last 24 hoursCompared to 140 Guam properties at Agoda for various dates
    Value for money7.9
    Distance to city center3.1 Km
    Location rating6.9
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport3.7 km

    Rooms available at Sheraton Laguna Guam Resort

    8.3
    Excellent
    Room comfort & quality
    Bayview Corner Suite, Club lounge access, Suite
    Bayview Corner Suite, Club lounge access, Suite
    ...
    • Room size: 66 m²/710 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices
    Bayview Corner Suite, Club lounge access, Suite, 1 King
    Bayview Corner Suite, Club lounge access, Suite, 1 King
    ...
    • Room size: 66 m²/710 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Laguna Club Suite, Club lounge access, Suite, 1 King
    Laguna Club Suite, Club lounge access, Suite, 1 King
    ...
    • Room size: 66 m²/710 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Oceanview Room, Guest room, 1 King
    Oceanview Room, Guest room, 1 King
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Oceanview Room, Guest room, 2 Twin/Single Bed(s)
    Oceanview Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices
    Laguna Club Room, Club lounge access, Guest room, 1 King
    Laguna Club Room, Club lounge access, Guest room, 1 King
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Laguna Suite, 1 Bedroom Suite, 1 King, Low floor
    Laguna Suite, 1 Bedroom Suite, 1 King, Low floor
    ...
    • Room size: 66 m²/710 ft²
    • Partial ocean view
    • 1 king bed
    Enter dates to see prices
    Laguna Club Suite, Club lounge access, Suite, High floor
    Laguna Club Suite, Club lounge access, Suite, High floor
    ...
    • Room size: 66 m²/710 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices
    Laguna Club Room, Club lounge access, Guest room
    Laguna Club Room, Club lounge access, Guest room
    ...
    • Room size: 33 m²/355 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices
    Oceanfront Corner Suite, Club lounge access, Suite
    Oceanfront Corner Suite, Club lounge access, Suite
    ...
    • Room size: 66 m²/710 ft²
    • Ocean view
    • 2 semi double beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton Laguna Guam Resort?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton Laguna Guam Resort?

    Sheraton Laguna Guam Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Sheraton Laguna Guam Resort also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Sheraton Laguna Guam Resort has a car park right on site for maximum convenience. Car parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Guam with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at Sheraton Laguna Guam Resort?

    Sheraton Laguna Guam Resort does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Sheraton Laguna Guam Resort

    • 10.0
      Exceptional

      "Enjoyed the stay."

      James

      |

      February 5, 2016

    • 8.4
      Excellent
      Bathroom

      "I love jacuzzi bath!!"

      KATSUHIRO

      |

      August 14, 2016

    • 9.2
      Exceptional

      "Even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people ."

      sunmi

      |

      February 26, 2017

    Property ranking|Compared to 140 Guam properties
    See all rankings
    Room comfort score
    8.3/10
    Review score - United States
    8.3/10
    Cheapest price score
    Cleanliness score
    7.9/10
    Better than
    96
    %
    of Guam properties
    Better than
    95
    %
    of Guam properties
    Better than
    91
    %
    of Guam properties
    Better than
    90
    %
    of Guam properties
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    More about Sheraton Laguna Guam Resort

    More about Sheraton Laguna Guam Resort

    5.2
    Review score

    "Views from the hotel room is great and the hotel is quiet at..."

    Yean L.

    |

    January 16, 2018

    Description

    Show less

    Most talked about facilities

    Swimming Pool
    29 mentions
    View
    8 mentions
    Beach
    7 mentions
    Food & Dining
    5 mentions

    What they offer

    7.6
    Very good

    "Good pool."

    Jinsok

    |

    November 27, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Surfer's Point
    Cuisine:International, Grill/BBQ
    Menu:Buffet, A-la-carte
    The President
    Cuisine:Asian, Japanese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Sheraton Laguna Guam Resort from real guests

    Overall rating
    7.6
    Very good
    From 1962 reviews
    Provided by verified guests of
    Agoda Reviews (1106)Booking.com Reviews (856)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.9
    Facilities7.9
    Location6.9
    Room comfort and quality8.3
    Service8.1
    Value for money7.9
    High score for Guam
    Rating
    9+ Exceptional (199)
    8-9 Excellent (198)
    7-8 Very Good (218)
    6-7 Good (77)
    <6 Below Expectation (167)
    Time of the year
    Mar - May (184)
    Jun - Aug (242)
    Sep - Nov (207)
    Dec - Feb (226)
    All guests (1106)
    All room types
    All languages

    Show reviews that mention 

    Showing 859 verified guest comments
    12345
    6.0
    Brandon from United States
    Solo traveler
    Oceanview Room, Guest room, 2 Twin/Single Bed(s)
    Stayed 2 nights in May 2019

    Nothing special”

    Hotel view is nice but overall room condition is old. Not worth 150 a night in my opinion. I ordered room service and I got a tuna sandwich and it tasted terrible. Not impressed by this place at all.

    Reviewed May 24, 2019
    8.4
    Excellent
    TAK from Hong Kong
    Couple
    Stayed 2 nights in May 2017

    nice yoga morning”

    there is electricity problem in our room, we can't use the hairdryer and the pot at the same time. anyway, the room is nice, also highly recommend to join the yoga class in the morning. It's amazing and comfortable to do yoga with the sea wind, bird's singing and blue sky.

    Reviewed September 03, 2017
    8.8
    Excellent
    SWEE from Malaysia
    Couple
    Stayed 3 nights in June 2017

    Excellent”

    far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.

    Reviewed July 02, 2017
    8.8
    Excellent
    SWEE from Malaysia
    Couple
    Stayed 1 night in June 2017

    Excellent”

    far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.

    Reviewed July 02, 2017
    9.2
    Exceptional
    JOse from Philippines
    Couple
    Stayed 1 night in November 2016

    An Aging Lady with a Class”

    Although it's a hotel that has traces of getting old, Sheraton Laguna still maintains its old glory and class. The room where we stayed has a great ocean view and scent of luxury. and comfort. I enjoyed it.

    Reviewed November 16, 2016
    9.7
    Exceptional
    Erlinda from United States
    Family with young children
    Stayed 2 nights in January 2016

    FOOD and COMFORT”

    Good food at Lacascada, Clean, and Friendly Staff Members

    We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.

    Reviewed January 13, 2016
    9.3
    Exceptional
    Dongwon from South Korea
    Couple
    Stayed 4 nights in August 2013

    It was nice”

    Comfortable, nice infinity pool, Luxurious lounge

    As you know, the infinity pool was really gorgeous! It was so far from the main street, so we need to rent a car. I reserved ocean front corner sweet room, and it was so nice. The only thing was I disappointed, I request them for changing the twin beds to double bed. But they just sum two beds.

    Reviewed August 17, 2014
    8.7
    Excellent
    Le from Vietnam
    Group
    Stayed 2 nights in September 2013

    always meet your needs as world standard hotel.”

    comfortable room, best dining restaurant, relaxing time

    Sheraton is always my favorite!! after staying 2 days at PIC with all the families & kids running around. Me and my friend decided to moved to Sheraton. Nicer room, more spaces for adults like bars, pools, restaurants.

    Reviewed October 03, 2013
    9.0
    Exceptional
    SUKHOV from Russia
    Solo traveler
    Stayed 2 nights in May 2013

    best comfort to prise”

    room view best, swimming pools best, architecture design modern

    Rented a car before canceling hotel I didn’t like, visit few 5 star hotels, price/quality it was the best. Nice infinity pool, like the high interior space between two corpuses. Very nice view from my room. I found very strange thing all hotels not very clean, my local friend said Philippine maids are very lazy and low paid. One hotel was quiet clean but 38 percent expensive, and pools I like more in that hotel. I wish managers pay more attention and clean rooms corridors better it would be much comfortable. One thing, if you need to work with computer better take one with you, business center is big but comps and soft are bad no wifi in the room, cable. Overall feeling was very satisfied.

    Reviewed May 25, 2013
    5.6
    Saerom from South Korea
    Solo traveler
    Laguna Club Room, Club lounge access, Guest room
    Stayed 3 nights in July 2019

    Quiet but old.”

    All facilities are too old. The beds are really comfortable, the infinity pool is nice, but the others are old. It was good until 6 years ago and 3 years ago, but it is too old now.

    Reviewed July 19, 2019
    9.6
    Exceptional
    Richard from Guam
    Group
    Laguna Club Suite, Club lounge access, Suite, 1 King
    Stayed 1 night in July 2019

    Exceptional”

    Family enjoyed their stay

    Reviewed July 11, 2019
    9.6
    Exceptional
    Garam from South Korea
    Couple
    Stayed 1 night in January 2018

    it was so great”

    luxury, clean and calm!

    Reviewed June 29, 2019
    6.4
    Good
    Hyelim from South Korea
    Solo traveler
    Stayed 2 nights in June 2018

    Good”

    It wasn't bad, but it's not the best value of money. The resort is farely old, but has amazing pool where you can relax and have fun with friends or family. Due to distance from city center, it's better to rent a car or use shuttle service.

    Reviewed November 07, 2018
    9.2
    Exceptional
    Ethel from Taiwan
    Couple
    Stayed 6 nights in September 2018

    V. hospitable staff ”

    I really enjoyed my stay here! The location was a wee inconvenient, but they make up with a few transportation options. The staff was superb. Very accommodating!! Their attitude made me feel they were really happy to provide service! Thank you Sheraton Guam!!

    Reviewed September 16, 2018
    8.4
    Excellent
    SIU from Hong Kong
    Couple
    Stayed 1 night in February 2019

    Good”

    everything is good

    Reviewed April 12, 2019
    3.2
    Ja from South Korea
    Couple
    Stayed 2 nights in July 2018

    Everything was bad but friendly staff”

    I will never use this hotel again. The hotel was dusty and not tidy. Above all, the sound of opening and closing the hotel was very noisy. And noisy group travelers was in the next room, I could hardly sleep all night.

    Reviewed July 23, 2018
    2.0
    Tze from Hong Kong
    Couple
    Stayed 1 night in December 2017

    Rude Staff, poor facilities, almost no service & inconvenient”

    No greetings was offered when I arrived at the hotel counter. Even the hotel couldn't offer early check-in service, the staff could express the message more politely. When I wanted to order a drink in the lobby lounge, the waiter just said "he'll be back" but I waited for around 20 mins with no trace of the staff again. I was so desperate and left the lounge. The drink voucher offered by the hotel could be used in a few places with limited drinks. The toilet of the pool in the hotel was also very poor. The toilet bowl was almost damaged. The location is not convenient. One need to take the bus or wait for the free DFS shuttle bus if one wants to go to Tumon. If you rent a car, then it is OK. Overall, the facilities were old though they looked nice in the photos. Also, the service of a four-star international-brand hotel needs to be greatly improved.

    Reviewed January 06, 2018
    8.0
    Excellent
    Laam
    Couple
    Stayed 1 night in January 2017

    Nice infinity pool”

    Location is not too convenient. Not close to the bar and restaurant areas. The room was not bad, nice pool and sea view. The infinity pool and family pool were the best!!! Nice view and got a long water slide, which was super fun.

    Reviewed January 12, 2017
    9.6
    Exceptional
    PAUL from United States
    Couple
    Stayed 3 nights in December 2013

    In spite of its location, other things are almost perfect”

    Although it's location is away from the main beach, I truly enjoyed my honeymoon stay here. Room condition was excellent and also the lounge bar was good enough. Infinity pool was below my expectation. I strongly recommend this hotel to couples who can rent a car.

    Reviewed January 04, 2017
    9.3
    Exceptional
    JUNG from South Korea
    Family with young children
    Stayed 3 nights in January 2015

    It's just great”

    jap restaurant, tennis court, pool side bbq

    Great hotel with young children. It has some stuff, such as tennis court, Kayak, pool slide, infinite pool, BBQ party with sunset, and nice Japanese restaurant. The only thing I did not like was the poor fitness center. It needs to be refurnished with nice stuff. Nice place to relax.

    Reviewed November 23, 2015
    12345
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    |Very good 7.7
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