Sheraton Laguna Guam Resort
Oceanview Twin, Guest room, 2 Double, Oceanview Room view Sheraton Laguna Guam Resort
Interior view Sheraton Laguna Guam Resort
Interior view Sheraton Laguna Guam Resort
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7.7
Very good
2.5% this month
/10
(1055 reviews)See what guests said
See map
6.8
Good
Location rating score
Parking
FREE
  • Cancer Center400 m
  • Island Cancer Center400 m
  • Cancer Center Of Guam410 m
  • Guam Behavorial Health And Wellness Center800 m
  • Sapphire - Day Tours830 m
  • Guam Memorial Hospital890 m
  • Audiological Associates Professional Hearing Center1.07 km
  • The Womens Clinic1.13 km
  • DSF Galleria Shopping Mall1.31 km
  • Guam Premier Outlets1.38 km
  • Free Wi-Fi

    Sheraton Laguna Guam Resort

    470 Farenholt Avenue, Tamuning, Guam, Guam - See map
    "Fantastic Singing Duo on Friday night @ The Point (Lobby Bar)."
    Mark - March 12, 2017
    Excellent comfort
    8.3 room quality and comfort
    Excellent service
    8.0 rating for service
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

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    Property ranking|Compared to 141 Guam properties
    See all rankings
    Room comfort score
    8.3/10
    Review score - United States
    8.3/10
    Cleanliness score
    7.9/10
    Value for money score
    7.9/10
    Better than
    96
    %
    of Guam properties
    Better than
    95
    %
    of Guam properties
    Better than
    90
    %
    of Guam properties
    Better than
    89
    %
    of Guam properties
    Value for money7.9
    Distance to city center3.1 Km
    Location rating6.8
    Nearest airportAntonio B. Won Pat International Airport (GUM) - Guam
    Distance to airport3.7 km

    Rooms available at Sheraton Laguna Guam Resort

    8.3
    Excellent
    Room comfort & quality
    Oceanview King, Guest room, 1 King, Ocean view, Balcony
    Oceanview King, Guest room, 1 King, Ocean view, Balcony
    ...
    • Bathtub
    • 1 king bed or 2 queen beds
    Enter dates to see prices
    Bayview Corner Suite, 1 Bedroom Suite, Double, Bay view
    Bayview Corner Suite, 1 Bedroom Suite, Double, Bay view
    ...
    • Bathtub
    • 2 single beds
    Enter dates to see prices
    Laguna Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    Laguna Suite, 1 Bedroom Suite, 1 King, Resort view, Balcony
    ...
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Oceanview Twin, Guest room, 2 Double, Oceanview Room view
    Oceanview Twin, Guest room, 2 Double, Oceanview Room view
    ...
    • Balcony/terrace
    • Bathtub
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Oceanfront Room, Guest room, 1 King, Oceanfront, Balcony
    Oceanfront Room, Guest room, 1 King, Oceanfront, Balcony
    ...
    • Bathtub
    Enter dates to see prices
    Oceanfront Room, Guest room, 2 Twin/Single Bed(s), Balcony
    Oceanfront Room, Guest room, 2 Twin/Single Bed(s), Balcony
    ...
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Laguna Club Suite, 1 Bedroom Suite, 1 King, Ocean view
    Laguna Club Suite, 1 Bedroom Suite, 1 King, Ocean view
    ...
    • Bathtub
    • 2 queen beds
    Enter dates to see prices
    Laguna Club Room, Club lounge access, Guest room, 1 King
    Laguna Club Room, Club lounge access, Guest room, 1 King
    ...
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 120 m²/1292 ft²
    Enter dates to see prices
    Laguna Club Twin Room
    Laguna Club Twin Room
    ...
    • Bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices

    What people love about Sheraton Laguna Guam Resort

    • 9.7
      Exceptional

      "We had a great time staying at Sheraton."

      Erlinda

      |

      January 13, 2016

    • 8.4
      Excellent
      Bathroom

      "I love jacuzzi bath!!"

      KATSUHIRO

      |

      August 14, 2016

    • 9.2
      Exceptional

      "Even though it was in the seperate place with malls and restaurants, there was convenient free shuttle and nice Sheraton people ."

      sunmi

      |

      February 26, 2017

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    More about Sheraton Laguna Guam Resort

    More about Sheraton Laguna Guam Resort

    9.2
    Exceptional

    "The staff is friendly and the facilities are new."

    Ekaterina

    |

    June 8, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "I really enjoyed my stay here!"

    Ethel

    |

    September 16, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    The Infinity Pool will be temporarily closed for renovation from October 7, 2019 to October 22, 2019. During this time, the Family Pool remains open.

    Reviews of Sheraton Laguna Guam Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1055)Booking.com Reviews (860)
    7.7
    /
    10
    Very good
    2.5% this month
    Cleanliness7.9
    Facilities7.9
    Location6.8
    Room comfort and quality8.3
    Service8.0
    Value for money7.9
    Rating
    9+ Exceptional (192)
    8-9 Excellent (189)
    7-8 Very Good (210)
    6-7 Good (76)
    <6 Below Expectation (161)
    Time of the year
    Mar - May (184)
    Jun - Aug (239)
    Sep - Nov (190)
    Dec - Feb (215)
    All guests (1055)
    All room types
    All languages

    Show reviews that mention 

    Showing 828 verified guest comments
    12345
    6.0
    Brandon from United States
    Solo traveler
    Oceanview Twin, Guest room, 2 Double, Oceanview Room view
    Stayed 2 nights in May 2019

    Nothing special”

    Hotel view is nice but overall room condition is old. Not worth 150 a night in my opinion. I ordered room service and I got a tuna sandwich and it tasted terrible. Not impressed by this place at all.

    Reviewed May 24, 2019
    8.4
    Excellent
    TAK from Hong Kong
    Couple
    Stayed 2 nights in May 2017

    nice yoga morning”

    there is electricity problem in our room, we can't use the hairdryer and the pot at the same time. anyway, the room is nice, also highly recommend to join the yoga class in the morning. It's amazing and comfortable to do yoga with the sea wind, bird's singing and blue sky.

    Reviewed September 03, 2017
    9.2
    Exceptional
    JOse from Philippines
    Couple
    Stayed 1 night in November 2016

    An Aging Lady with a Class”

    Although it's a hotel that has traces of getting old, Sheraton Laguna still maintains its old glory and class. The room where we stayed has a great ocean view and scent of luxury. and comfort. I enjoyed it.

    Reviewed November 16, 2016
    9.7
    Exceptional
    Erlinda from United States
    Family with young children
    Stayed 2 nights in January 2016

    FOOD and COMFORT”

    Good food at Lacascada, Clean, and Friendly Staff Members

    We had a great time staying at Sheraton. Food, Value for Money, Nice room, Nice pool, friendly staff. I rate all that I listed a 5. The only 4 rating would be the location. Your would have to drive or take a short bus trip to Tumon where most other hotels are located.

    Reviewed January 13, 2016
    9.3
    Exceptional
    Dongwon from South Korea
    Couple
    Stayed 4 nights in August 2013

    It was nice”

    Comfortable, nice infinity pool, Luxurious lounge

    As you know, the infinity pool was really gorgeous! It was so far from the main street, so we need to rent a car. I reserved ocean front corner sweet room, and it was so nice. The only thing was I disappointed, I request them for changing the twin beds to double bed. But they just sum two beds.

    Reviewed August 17, 2014
    8.7
    Excellent
    Le from Vietnam
    Group
    Stayed 2 nights in September 2013

    always meet your needs as world standard hotel.”

    comfortable room, best dining restaurant, relaxing time

    Sheraton is always my favorite!! after staying 2 days at PIC with all the families & kids running around. Me and my friend decided to moved to Sheraton. Nicer room, more spaces for adults like bars, pools, restaurants.

    Reviewed October 03, 2013
    9.0
    Exceptional
    SUKHOV from Russia
    Solo traveler
    Stayed 2 nights in May 2013

    best comfort to prise”

    room view best, swimming pools best, architecture design modern

    Rented a car before canceling hotel I didn’t like, visit few 5 star hotels, price/quality it was the best. Nice infinity pool, like the high interior space between two corpuses. Very nice view from my room. I found very strange thing all hotels not very clean, my local friend said Philippine maids are very lazy and low paid. One hotel was quiet clean but 38 percent expensive, and pools I like more in that hotel. I wish managers pay more attention and clean rooms corridors better it would be much comfortable. One thing, if you need to work with computer better take one with you, business center is big but comps and soft are bad no wifi in the room, cable. Overall feeling was very satisfied.

    Reviewed May 25, 2013
    5.6
    Saerom from South Korea
    Solo traveler
    Laguna Club Twin Room
    Stayed 3 nights in July 2019

    Quiet but old.”

    All facilities are too old. The beds are really comfortable, the infinity pool is nice, but the others are old. It was good until 6 years ago and 3 years ago, but it is too old now.

    Reviewed July 19, 2019
    9.6
    Exceptional
    Richard from Guam
    Group
    Laguna Club Suite, 1 Bedroom Suite, 1 King, Ocean view
    Stayed 1 night in July 2019

    Exceptional”

    Family enjoyed their stay

    Reviewed July 11, 2019
    9.6
    Exceptional
    Garam from South Korea
    Couple
    Stayed 1 night in January 2018

    it was so great”

    luxury, clean and calm!

    Reviewed June 29, 2019
    6.4
    Good
    Hyelim from South Korea
    Solo traveler
    Stayed 2 nights in June 2018

    Good”

    It wasn't bad, but it's not the best value of money. The resort is farely old, but has amazing pool where you can relax and have fun with friends or family. Due to distance from city center, it's better to rent a car or use shuttle service.

    Reviewed November 07, 2018
    9.2
    Exceptional
    Ethel from Taiwan
    Couple
    Stayed 6 nights in September 2018

    V. hospitable staff ”

    I really enjoyed my stay here! The location was a wee inconvenient, but they make up with a few transportation options. The staff was superb. Very accommodating!! Their attitude made me feel they were really happy to provide service! Thank you Sheraton Guam!!

    Reviewed September 16, 2018
    8.4
    Excellent
    SIU from Hong Kong
    Couple
    Oceanfront Room, Guest room, 2 Twin/Single Bed(s), Balcony
    Stayed 1 night in February 2019

    Good”

    everything is good

    Reviewed April 12, 2019
    6.4
    Good
    Robert from Hong Kong
    Couple
    Oceanview King, Guest room, 1 King, Ocean view, Balcony
    Stayed 4 nights in January 2019

    A bit older...”

    The Hotel facilities were a bit aged and in need of a renewal, but everything was functional in the hotel room. The hotel didn't have a beach area like the Westin, so we kept close to the hotel's infinity pool when going swimming. We purchased the buffet breakfast as a package with the room and the breakfast variety and quality of food was a definite 7/10. The cleaning staff must have been new as they forgot to clean one day (out of 5). The gym floor was not cleaned throughout our staff as there were food droppings beside the edge of the floor that remained there for the entire stay. As well as the gym floor and yoga mats were a tad on the sticky side. Its an ok place and I would not "not recommend it" but there are nicer hotels in Guam.

    Reviewed February 08, 2019
    3.2
    Ja from South Korea
    Couple
    Stayed 2 nights in July 2018

    Everything was bad but friendly staff”

    I will never use this hotel again. The hotel was dusty and not tidy. Above all, the sound of opening and closing the hotel was very noisy. And noisy group travelers was in the next room, I could hardly sleep all night.

    Reviewed July 23, 2018
    2.0
    Tze from Hong Kong
    Couple
    Stayed 1 night in December 2017

    Rude Staff, poor facilities, almost no service & inconvenient”

    No greetings was offered when I arrived at the hotel counter. Even the hotel couldn't offer early check-in service, the staff could express the message more politely. When I wanted to order a drink in the lobby lounge, the waiter just said "he'll be back" but I waited for around 20 mins with no trace of the staff again. I was so desperate and left the lounge. The drink voucher offered by the hotel could be used in a few places with limited drinks. The toilet of the pool in the hotel was also very poor. The toilet bowl was almost damaged. The location is not convenient. One need to take the bus or wait for the free DFS shuttle bus if one wants to go to Tumon. If you rent a car, then it is OK. Overall, the facilities were old though they looked nice in the photos. Also, the service of a four-star international-brand hotel needs to be greatly improved.

    Reviewed January 06, 2018
    8.8
    Excellent
    SWEE from Malaysia
    Couple
    Stayed 3 nights in June 2017

    Excellent”

    far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.

    Reviewed July 02, 2017
    8.8
    Excellent
    SWEE from Malaysia
    Couple
    Stayed 1 night in June 2017

    Excellent”

    far distance from the city, must rent an own transport for convenience. However, it is an ideal place to stay if you looking for privacy. Shortage of manpower at front desk, looking for improvement to expedite the check-in process.

    Reviewed July 02, 2017
    8.0
    Excellent
    Laam
    Couple
    Stayed 1 night in January 2017

    Nice infinity pool”

    Location is not too convenient. Not close to the bar and restaurant areas. The room was not bad, nice pool and sea view. The infinity pool and family pool were the best!!! Nice view and got a long water slide, which was super fun.

    Reviewed January 12, 2017
    9.6
    Exceptional
    PAUL from United States
    Couple
    Stayed 3 nights in December 2013

    In spite of its location, other things are almost perfect”

    Although it's location is away from the main beach, I truly enjoyed my honeymoon stay here. Room condition was excellent and also the lounge bar was good enough. Infinity pool was below my expectation. I strongly recommend this hotel to couples who can rent a car.

    Reviewed January 04, 2017
    12345
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