Beautiful Hotel - One of the best in Dubai”

i used the pullman hotel-mall of the emirates during my transit through dubai for a night. i was very impressed with the hotel. truly 5-star deluxe property. agoda is full of dubai 5-stars which turn out to be 4-star properties. this hotel is wonderfully located. the main lobby on the ground level is not really very impressive as compared to the lobby & reception on level 5. the staff was polite, competent, efficient and willing to help with a smile. the room was wonderful with one of the best views of dubai. the bathroom was contemporary with modern fittings and excellent shower pressure/temperature. the room service was a bit tardy. such a hotel must have ice-vending machines on every floor. surprisingly most dubai 5-stars don't have this amenity. the hotel location is the ultimate-winner. it is connected very conveniently right into the heart of the mall of the emirates! the checkout was efficient and i enjoyed my stay. will definitely return.

Wonderful experience”

We had a very early flt arrival at 530AM, when we came to the hotel it was only 630am. But the wonderful reception worked their magic and by 730AM we had our first room and 930 we had our 2nd room. Staff remembered our daughter's name and always said hi every morning. Location connected to the Mall of Emirates was so convenient. Conciege service was amazing to help us rebook our flts and book tours. Overall, a wonderful and seamless experience in Dubai with the Sheraton. Highly recommend choosing this hotel for families who want a stressless experience!

Just The Place To Be In Dubai”

this is my 3rd time staying in the hotel in 2011. a great place to be given its location which is above emirates mall. being above the mall, it gives the convenient for you to shop and enjoy other entertainment there like ski dubai without having to walk out of the building. the breakfast is excellent given the kind of choice that you have there, from arabic to western food. try the saj station (if it is spelt correctly), where they make fresh arabic pancake with your choice of filling. the best place to sit is on the balcony where you can see burj al arab. the swimming pool on the rooftop is also a plus point. it is not like the olympic size pool, but it has 2 pools, adult's and kid's pool. service is also good. ask for manager called ramy. he will sort out any problem that you have.

A fantastic place to stay”

The Sheraton Mall of the Emirates Hotel is a fantastic place to stay. Clean rooms, parking aplenty, friendly staff, gym, rooftop pool, fantastic views and a mall on your doorstep. The only (very minor) downside is that you have to take 3 separate lifts to get down to the concierge to collect your car (2 lifts for the mall). This is, however, a minor issue. I would recommend again and I hope to go there again.

Pullman Dubai Mall Of The Emirates Hotel, Dubai, U”

Besides a bar/lounge, Pullman Dubai Mall of the Emirates even has a coffee shop/café and a rooftop terrace. A pool bar is a great source of water fun. Water fun at this hotel is guaranteed; there are 2 pools here. A spa/wellness center, a spa tub and a steam room, present here, can be welcome additions to your wellness calendar. During your stay you can also buy items at a gift shop located here. Convenient services abound at this accommodation; a dry cleaning/laundry service, a shoe polishing service and a technology helpdesk, for example. Plan your meeting in one of the 9 meeting rooms. Visitors on a business trip will be happy to know that a conference space is present here and is complemented by an audio-visual equipment set. Getting around can be hassle free thanks to a paid airport shuttle bus

Nice hotel, reception just needs some improvement”

This is a great hotel. Staff are friendly and genuinely try hard. Now we did check in early after our flight arrived early and they did try hard to obtain a room for us. But it took 2 hours to get our bags to the room which was quite annoying! General Manager personally visited to apologise which was nice. The rooms are fantastic and view is sensational. Breakfast was busy but very good. There are two reception areas which just need better coordination but overall we were very happy with our stay, the hotel is very conveniently located next to the Mall of the Emirates which is a much better shopping centre than Dubai Mall.

Good location, excellent services, but small room”

Location is excellent, because this hotel is directly connected to the Mall of Emirates. Value for money is also excellent, given that Kempinsky, another hotel connected to the Mall of Emirates, is far more expensive. The staff is really friendly: very rare in Dubai. Room is on the smaller side, and the water pressure of the shower is not good. However, overall, room condition is very good and very convenient. Swimming pool is small.

Great location”

Great location right in the heart of Dubai, with easy access to marina, mall of the emirates, burj, jumera, wild waddy and the madinat souk. Hotel staff were exceptionally helpful despite our arrival five hours early. With instance access to the mall of the emirates and easy transport connections, this hotel is perfect for both a quick business trip and a longer relaxi g stay in Dubai.

Beautiful Hotel that ticks all boxes”

Had a wonderful stay at the Pullman hotel. The rooms were clean, large and comfortable with kingsize beds. The hotel was quiet ensuring a pleasant restful nights sleep. Ensure when you book to include breakfast as the buffer breakfast was very good. It catered for all nationalities with plenty of quality variety and the coffee was good. The pools are located on the roof and are stunning. Staff are friendly and helpful. The bonus to staying in this hotel is the fact that it is attached to the Mall of Emirates. The mall is large without being too large and has great places to eat within it. Indoor snow skiing is available in the shopping centre also. Transport is good too. The hop on hop off tourist bus has a stop at the mall as well as the metro walkway is attached to the shopping mall also. Taxis are in abundance at the mall also. I would recommend the Pullman Hotel and would definitely stay again.

The place to stay in Dubai.”

july in dubai is so hot that it was great to stay in a hotel attached to the mall of the emirates. on our second day we didn't need to venture outside. the rooms are of a high standard and the service is exceptional. the location is central to all of dubai - you can catch the hop on hop off bus tour or metro from the hotel and there is a taxi rank full of taxis waiting to take you anywhere.

Very Nice Mall Hotel”

This hotel is directly attached to the huge mall of Emirates. So in terms of shopping and transport it is very convenient. Check in was smooth and occurs on the 5th floor. The swimming pool and gym is on the top floor, being the 24th floor, it had a commanding view of dubai. The room is nice, not huge but efficiently designed with lots of cupboard and drawer space. It was a very comfortable room. Breakfast was simple, and what was served was tasty. For great breakfast go to the mall.

Absolutely fabulous!!”

We had the best time in Dubai, and Pullmans was an excellent choice, ontop of Mall of the Emirates it#s a one stop shop, close to all other areas and cheap by cab. Service at Pullmans 10 star, warm curtious and would definately stay again. Wireless internet available in lobby for free, but a charge if you use in room, internet was free in lobby and great. Anyone travelling to Dubai won't go wrong here, our room was big and spacious great bathroom and everything you need.

Nice hotel with a big mall beside”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Good location, good sized rooms, nice hotel”

we stayed at the pullman dubai mall of the emirates hotel for 3 nights on our way from australia to europe. we really enjoyed our stay so we booked in again for 3 nights on our way home from europe to australia. it is a very nice and modern hotel which adjoins an excellent shopping mall. also there is a train station just a short walk from the hotel. i would definatley recommend this hotel to anyone who is visiting dubai.

nice hotel with a mall beside”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

nice hotel with a mall nearby”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Fantastic staff, even better location”

We stayed at the Pullman Hotel for 2 nights, and we will definitely look to stay there again next time. Direct access to the Mall of the Emirates straight from the hotel offering unbelievable shopping variety. The staff at the hotel was fantastic, very friendly and helpful. We were there 3 hours prior to check in, a room was not yet vacant for us, but the gentleman checking us in told us he would do what he could, and managed to get us a room an hour later. We didnt make use of any of the hotel facilities, but thats just because we wanted to cram in as much other stuff that we just didnt have the time. I can only recommend this hotel as you wont be dissappointed. So anyone who wants to do some shopping or be in the city center this is perfect.

Great for shopaholics! ”

Prior to staying in Sheraton MOE, we stayed in 2 other hotels at a different location in Dubai. Gotta say that Sheraton was the best! It is conveniently located in MOE which houses many shops and eateries. Staff were friendly, breakfast was great and the view was awesome!!! We had the Burj Al Arab view. Highly recommended and would definitely stay here again if we were to come back to Dubai.

superb room with a nice view in a right location”

the hotel is located in the right location, which is connected to the mall of emirates. you can see burj al arab and jumeriah beach hotel from the room. breakfast is a plus. since our flight is quite late, eventhough you check out from the hotel, you can use hotel spa for refreshing yourself before leaving to the airport. we would like to stay with them again, of course.

Good Location & Good Service”

The hotel is very conveniently located inside of Mall of Emirates. The staff is very friendly and helpful in providing our early check-in. The breakfast place is very nice with the view of Burj Al Arab and Downtown Dubai. Will come back again