Landed in odd early hours of Dubai. Once greeted with a very awful decision by one of the lady recep”

Landed in odd early hours of Dubai. Once greeted with a very awful decision by one of the lady reception ask us to wait til 7am. I was so dizzy that time. Fortunately, the supervisor Mr Mena come to the rescue upgraded is a bigger siites and personally being us up to our suites. Such thoughtful and dedicated this guy is..thank you for making my stay memorable again

Best staff experience so far”

Mr Mena was very friendly and able to joke with my daughter while giving us free upgrade and have extended check out. Next stay in Dubai so far. Will try my best to stay there again if the price allows

Great for shopaholics! ”

Prior to staying in Sheraton MOE, we stayed in 2 other hotels at a different location in Dubai. Gotta say that Sheraton was the best! It is conveniently located in MOE which houses many shops and eateries. Staff were friendly, breakfast was great and the view was awesome!!! We had the Burj Al Arab view. Highly recommended and would definitely stay here again if we were to come back to Dubai.

Exceptional”

Our stay at Sheraton Emirates was memorable.The location ess great, the hotel staff were very cautious and helpful. Their service was beyond belief. Hotel was very clean. The food was divine with a lot of variety. I am booking again for December.

good place to stay”

Breakfast was also good... cheaper when you pay in Dubai

Amazing Birthday celebration”

Compliments to the Housekeeping team for making my birthday this year memorable. Such a sweet thoughts of the Sheraton cakes, flowers and dummy made by towels.....amazing, big up to the housekeeping team and the rest of the staff.

Wonderful experience”

We had a very early flt arrival at 530AM, when we came to the hotel it was only 630am. But the wonderful reception worked their magic and by 730AM we had our first room and 930 we had our 2nd room. Staff remembered our daughter's name and always said hi every morning. Location connected to the Mall of Emirates was so convenient. Conciege service was amazing to help us rebook our flts and book tours. Overall, a wonderful and seamless experience in Dubai with the Sheraton. Highly recommend choosing this hotel for families who want a stressless experience!

Clean, attentive and friendly staff attached to the mall of the Emirates ”

Our flight arrived early in the morning and check would have been at 3pm still but we were given our rooms by two very accommodating staff and so the early check in gave us time to rest and catch up on sleep. It was truly a good experience!

Very Nice Mall Hotel”

This hotel is directly attached to the huge mall of Emirates. So in terms of shopping and transport it is very convenient. Check in was smooth and occurs on the 5th floor. The swimming pool and gym is on the top floor, being the 24th floor, it had a commanding view of dubai. The room is nice, not huge but efficiently designed with lots of cupboard and drawer space. It was a very comfortable room. Breakfast was simple, and what was served was tasty. For great breakfast go to the mall.

Hotel for shoppaholics”

Overall I am very pleased with this hotel. It is connected to the Mall of Emirates and very convenient. Its a very busy hotel. Checking in and out took longer than we hoped for but service was good and efficient.

bad food”

the behavior of staff especially room service are very kind and good but the quality of food is very bad, as i ordered the "rib eye stake" from the hotel menu which was not actually a stake it was a roll pratha type thing.

very nice hotel with complete facilities”

The kids are loving the roof top pool, we really enjoy the big room and also the family fun like SkiDubai and of course shopping at the Mall of The Emirates. Love it so much...! So many restaurants around.

Great location”

Great location right in the heart of Dubai, with easy access to marina, mall of the emirates, burj, jumera, wild waddy and the madinat souk. Hotel staff were exceptionally helpful despite our arrival five hours early. With instance access to the mall of the emirates and easy transport connections, this hotel is perfect for both a quick business trip and a longer relaxi g stay in Dubai.

Great location in Mall of the Emirates”

This hotel has now since changed to Sheraton . When I stayed it was Pullman however its a very new hotel so will still be the same aesthecically I am sure. This is a really nice Hotel that is very central an a beautiful Mall with lots of attactractions and easy to axcess many tourists destinations either through the very well organised Metro train or various tours that leave from the Mall. It is extremly clean with a noce 5th floor rooftop bar with a decent view for this side of town..

Pullman Dubai Mall Of The Emirates Hotel, Dubai, U”

Besides a bar/lounge, Pullman Dubai Mall of the Emirates even has a coffee shop/café and a rooftop terrace. A pool bar is a great source of water fun. Water fun at this hotel is guaranteed; there are 2 pools here. A spa/wellness center, a spa tub and a steam room, present here, can be welcome additions to your wellness calendar. During your stay you can also buy items at a gift shop located here. Convenient services abound at this accommodation; a dry cleaning/laundry service, a shoe polishing service and a technology helpdesk, for example. Plan your meeting in one of the 9 meeting rooms. Visitors on a business trip will be happy to know that a conference space is present here and is complemented by an audio-visual equipment set. Getting around can be hassle free thanks to a paid airport shuttle bus

Nice hotel with a big mall beside”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

nice hotel with a mall beside”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

nice hotel with a mall nearby”

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Modern hotel on top of the Emirates mall”

we stayed there for 3 days while shopping in dubai. hotel is located inside of the building of the emirates mall on the quiet side. food was delicious and service was very nice. good quality for a reasonable price.

Great location”

It was a good impression on the day we started. The reception was warm and friendly and check-in was a breeze. We even upgraded to executive room. However, things started to go downhill from then on. Some points on cleanliness: 1. The comforter was soiled with something that looked like blood stains. They changed. 2. Carpet was not vacuumed. Nail clippings from previous tenant ... 3. Bottled water was provided free. The dust layer on the bottle is complimentary too. It was very apparent cos the bottle cap was white and you can actually see the dust your finger removed. Otherwise, it was fine. Breakfast, I must say, was excellent and better than most breakfast spreads I've seen in Dubai.