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Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai
Sheraton Mall of the Emirates Hotel, Dubai

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8.8

Excellent

552 reviews

552 reviews

Housekeeping8
Shops7
View6
See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Gold Class

140 m

Al Jaber Gallery

240 m

Forever 21

240 m

Rectangle Jaune

260 m

Harvey Nichols

270 m

Popular landmarks
Ski Dubai

520 m

Wild Wadi Waterpark

2.6 km

Burj Al Arab

3.0 km

Dubai Miracle Garden

7.9 km

Atlantis Aquaventure Waterpark

8.4 km

Closest landmarks
Camper

280 m

Pixi

290 m

Charles & Keith

310 m

Aizone

310 m

Après

370 m

Sheraton Mall of the Emirates Hotel, Dubai

Sheikh Zayed Road, al Barsha 1, Al Barsha, Dubai, United Arab Emirates, 450309 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Barsha part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

280 meters to public transportation

Front desk [24-hour]

Airport transport

270 meters to Mall of the Emirates

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

This property is in high demand!

10 travelers have booked today.

Value for money8.2
Location rating9.3
Nearest airportDubai International Airport (DXB)
Distance to airport22.1 km

Rooms available at Sheraton Mall of the Emirates Hotel, Dubai

Excellent
Room comfort & quality

8.7

Executive Suite, Club lounge access, 1 King, Sofa bed
...
  • Outdoor view
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Club room Skyline view, Club level, Guest room, 1 King
...
  • Outdoor view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club level, Guest room, 2 Twin/Single Bed(s), Skyline view
...
  • Outdoor view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Classic Room City view, Guest room, 1 King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Room, Guest room, 2 Twin/Single Bed(s), City view
...
  • City view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Royal Suite, Club lounge access, 1 Bedroom Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, Skyline view
...
  • Outdoor view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Classic Room City view, Guest room, 2 Twin/Single Bed(s)
...
  • City view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Skyline view
...
  • Outdoor view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Junior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed
...
  • City view
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Sheraton Mall of the Emirates Hotel, Dubai have a hot tub?

A hot tub is one of the facilities available at Sheraton Mall of the Emirates Hotel, Dubai.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Sheraton Mall of the Emirates Hotel, Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Mall of the Emirates Hotel, Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Mall of the Emirates Hotel, Dubai has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Mall of the Emirates Hotel, Dubai?

Wake up to a great buffet breakfast at Sheraton Mall of the Emirates Hotel, Dubai. Adults can enjoy breakfast offered with an additional charge of 99 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Mall of the Emirates Hotel, Dubai?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sheraton Mall of the Emirates Hotel, Dubai?

The closest train, metro, or bus station is First Gulf Bank Metro Station, 900 m away from Sheraton Mall of the Emirates Hotel, Dubai.

What restaurants are nearby Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is located in Al Barsha, famous for good restaurants such as The Boutique Kitchen, Chill Out and Teriyaki.

What popular shopping places are close to Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is located in Al Barsha area which features shopping places such as House Of Windsor Jewellers, Cara Jewellers and Gold & Diamond Park.

What are popular attractions near Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is located in Al Barsha area, which is famous for attractions such as The Corniche, Meem Gallery and Jam Jar.

What popular natural sightseeing spots are close to Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai is located within Al Barsha, which makes it conveniently close to natural sights including alqouz camp, Musrif Park and The Camel Farm.

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Explore the neighborhood

What people love about Sheraton Mall of the Emirates Hotel, Dubai

  • 10

    Exceptional
    Staff 

    "The receptionist was very nice sadly i forgot her name but she was very polite, sweet and helpful."

    Mariam

    |

    July 7, 2022

  • 10

    Exceptional

    "Had a lovely experience."

    maleeha

    |

    May 20, 2022

  • 9.2

    Exceptional
    Staff 

    "Fantastic hotel and service"

    Rajeev

    |

    May 16, 2022

Overall rating:

8.8

Excellent
552 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.3
Read all reviews >
What travelers say they love:
Effectively within the Mall which was ideal for us
Ian from Nigeria
Couple
More about Sheraton Mall of the Emirates Hotel, Dubai

More about Sheraton Mall of the Emirates Hotel, Dubai

Sheraton Mall of the Emirates Hotel, Dubai

When you are looking for comfortable and convenient accommodations in Dubai, make Sheraton Mall of the Emirates Hotel, Dubai your home away from home. A stay at Sheraton Mall of the Emirates Hotel, Dubai ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. Sheraton Mall of the Emirates Hotel, Dubai offers an abundance of choices in activities, with its location just 11.2 km from the Burj Khalifa.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Sheraton Mall of the Emirates Hotel, Dubai. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Dubai can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sheraton Mall of the Emirates Hotel, Dubai.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Sheraton Mall of the Emirates Hotel, Dubai are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Sheraton Mall of the Emirates Hotel, Dubai, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Sheraton Mall of the Emirates Hotel, Dubai is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Sheraton Mall of the Emirates Hotel, Dubai has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Your winter escape is made perfect with ski slopes provided. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna.
The many offerings at Sheraton Mall of the Emirates Hotel, Dubai ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing, snorkeling, diving and wind surfing. Stay active in holiday style with sporty activities including horse riding.
Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails and bowling alley. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Dubai has to offer. You're sure to want to visit The Dubai Fountain located 11.1 km away, among the most sought-after photographs for anyone visiting Dubai. Your journey through Dubai can be completed with a short shopping stop at The Dubai Mall located 11.6 km away.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

34 mentions

Housekeeping

21 mentions

Swimming Pool

19 mentions

Food & Dining

11 mentions

Languages spoken

  • English
  • Arabic
  • Burmese
  • Croatian
  • Filipino
  • French
  • Hindi
  • Russian
  • Tamil
  • Thai
  • Turkish

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms all rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessbility in all rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in all rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Diving
  • Exercise area
  • Fishing
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Skiing
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Iron and ironing board
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Besh Turkish Kitchen

  • Cuisine: Turkish

Sanctuary Lounge

  • Cuisine: International

Vantage

  • Cuisine: International

Link@Sheraton Cafe

  • Cuisine: International
Location
Sheikh Zayed Road, al Barsha 1, Al Barsha, Dubai, United Arab Emirates, 450309
Exceptional
Location

9.3

Airports

  • Dubai International Airport (DXB)
    22.1 km
  • Al Maktoum International Airport (DWC)
    26.3 km 40 min drive

Public transportation

  • Mall of the Emirates Metro Station
    280 m 6 min walk
  • First Gulf Bank Metro Station
    900 m

Hospital or clinic

  • HealthBay
    1.9 km

Shopping

  • Mall of the Emirates
    280 m

Convenience store

  • 7 Eleven
    810 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Ski Dubai
    520 m
  • Wild Wadi Waterpark
    2.6 km
  • Burj Al Arab
    3.0 km
  • Dubai Miracle Garden
    7.9 km
  • Atlantis Aquaventure Waterpark
    8.4 km
  • The Dubai Fountain
    11.1 km
  • Burj Khalifa
    11.2 km
  • Dubai Aquarium & Underwater Zoo
    11.5 km
  • The Dubai Mall
    11.7 km
  • Dubai Creek
    18.8 km

Nearby landmarks

  • Gold Class
    140 m
  • Al Jaber Gallery
    240 m
  • Forever 21
    240 m
  • Rectangle Jaune
    260 m
  • Harvey Nichols
    270 m
  • Softtouch Spa
    270 m
  • Dubai Community Theatre & Arts Centre
    270 m
  • Mall of the Emirates
    280 m
  • Camper
    280 m
  • Mall of the Emirates Metro Station
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Room service is only available from 7:00 AM to 11:00 PM.

    Restaurant and Mini Bar are open from 10:00 AM to 2:00 PM and 6:00 PM to 10:00 PM.

    Airport/seaport transfer in and transfer out is PHP 300/pax.

    Van rental for town tour and Maquinit Hotspring is PHP 1,500.

    Hotel only accepts cash payment.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)99 AED

The property

  • Number of rooms 481

Reviews of Sheraton Mall of the Emirates Hotel, Dubai from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.6
Location9.3
Room comfort and quality8.7
Service8.9
Value for money8.2
High score for Dubai
Rating
9+ Exceptional (207)
8-9 Excellent (93)
7-8 Very Good (64)
6-7 Good (20)
<6 Below Expectation (21)
Time of the year
Mar - May (99)
Jun - Aug (73)
Sep - Nov (114)
Dec - Feb (119)
All guests (552)
All room types
All languages

Show reviews that mention 

Showing 405 verified guest comments
12345
10.0
Exceptional
Gautam from India
Solo traveler
Stayed 1 night in July 2012

Beautiful Hotel - One of the best in Dubai”

Location

i used the pullman hotel-mall of the emirates during my transit through dubai for a night. i was very impressed with the hotel. truly 5-star deluxe property. agoda is full of dubai 5-stars which turn out to be 4-star properties. this hotel is wonderfully located. the main lobby on the ground level is not really very impressive as compared to the lobby & reception on level 5. the staff was polite, competent, efficient and willing to help with a smile. the room was wonderful with one of the best views of dubai. the bathroom was contemporary with modern fittings and excellent shower pressure/temperature. the room service was a bit tardy. such a hotel must have ice-vending machines on every floor. surprisingly most dubai 5-stars don't have this amenity. the hotel location is the ultimate-winner. it is connected very conveniently right into the heart of the mall of the emirates! the checkout was efficient and i enjoyed my stay. will definitely return.

Reviewed August 09, 2012

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9.2
Exceptional
Thomas from United States
Family with young children
Stayed 4 nights in January 2017

Wonderful experience”

We had a very early flt arrival at 530AM, when we came to the hotel it was only 630am. But the wonderful reception worked their magic and by 730AM we had our first room and 930 we had our 2nd room. Staff remembered our daughter's name and always said hi every morning. Location connected to the Mall of Emirates was so convenient. Conciege service was amazing to help us rebook our flts and book tours. Overall, a wonderful and seamless experience in Dubai with the Sheraton. Highly recommend choosing this hotel for families who want a stressless experience!

Reviewed February 01, 2017

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9.0
Exceptional
Edward from Indonesia
Family with young children
Stayed 5 nights in December 2011

Just The Place To Be In Dubai”

Excellent Location, Excellent Breakfast and Good Service

this is my 3rd time staying in the hotel in 2011. a great place to be given its location which is above emirates mall. being above the mall, it gives the convenient for you to shop and enjoy other entertainment there like ski dubai without having to walk out of the building. the breakfast is excellent given the kind of choice that you have there, from arabic to western food. try the saj station (if it is spelt correctly), where they make fresh arabic pancake with your choice of filling. the best place to sit is on the balcony where you can see burj al arab. the swimming pool on the rooftop is also a plus point. it is not like the olympic size pool, but it has 2 pools, adult's and kid's pool. service is also good. ask for manager called ramy. he will sort out any problem that you have.

Reviewed January 07, 2012

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10.0
Exceptional
tariq
Family with teens
Classic Room City view, Guest room, 1 King
Stayed 7 nights in August 2019

A fantastic place to stay”

The Sheraton Mall of the Emirates Hotel is a fantastic place to stay. Clean rooms, parking aplenty, friendly staff, gym, rooftop pool, fantastic views and a mall on your doorstep. The only (very minor) downside is that you have to take 3 separate lifts to get down to the concierge to collect your car (2 lifts for the mall). This is, however, a minor issue. I would recommend again and I hope to go there again.

Reviewed August 11, 2019

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9.7
Exceptional
moshabeb from Saudi Arabia
Stayed 2 nights in January 2013

Pullman Dubai Mall Of The Emirates Hotel, Dubai, U”

Besides a bar/lounge, Pullman Dubai Mall of the Emirates even has a coffee shop/café and a rooftop terrace. A pool bar is a great source of water fun. Water fun at this hotel is guaranteed; there are 2 pools here. A spa/wellness center, a spa tub and a steam room, present here, can be welcome additions to your wellness calendar. During your stay you can also buy items at a gift shop located here. Convenient services abound at this accommodation; a dry cleaning/laundry service, a shoe polishing service and a technology helpdesk, for example. Plan your meeting in one of the 9 meeting rooms. Visitors on a business trip will be happy to know that a conference space is present here and is complemented by an audio-visual equipment set. Getting around can be hassle free thanks to a paid airport shuttle bus

Reviewed January 24, 2013

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10.0
Exceptional
Michael from Australia
Couple
Stayed 2 nights in September 2012

Nice hotel, reception just needs some improvement”

Friendly staff, great rooms, hearty breakfast

This is a great hotel. Staff are friendly and genuinely try hard. Now we did check in early after our flight arrived early and they did try hard to obtain a room for us. But it took 2 hours to get our bags to the room which was quite annoying! General Manager personally visited to apologise which was nice. The rooms are fantastic and view is sensational. Breakfast was busy but very good. There are two reception areas which just need better coordination but overall we were very happy with our stay, the hotel is very conveniently located next to the Mall of the Emirates which is a much better shopping centre than Dubai Mall.

Reviewed September 10, 2012

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9.0
Exceptional
Dongwoo from South Korea
Business traveler
Stayed 1 night in August 2012

Good location, excellent services, but small room”

Staff are really friendly

Location is excellent, because this hotel is directly connected to the Mall of Emirates. Value for money is also excellent, given that Kempinsky, another hotel connected to the Mall of Emirates, is far more expensive. The staff is really friendly: very rare in Dubai. Room is on the smaller side, and the water pressure of the shower is not good. However, overall, room condition is very good and very convenient. Swimming pool is small.

Reviewed August 07, 2012

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9.3
Exceptional
Wayne from United Kingdom
Couple
Stayed 1 night in February 2013

Great location”

Great location

Great location right in the heart of Dubai, with easy access to marina, mall of the emirates, burj, jumera, wild waddy and the madinat souk. Hotel staff were exceptionally helpful despite our arrival five hours early. With instance access to the mall of the emirates and easy transport connections, this hotel is perfect for both a quick business trip and a longer relaxi g stay in Dubai.

Reviewed March 05, 2013

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9.0
Exceptional
Elissa from Australia
Solo traveler
Stayed 3 nights in March 2012

Beautiful Hotel that ticks all boxes”

Well appointed modern rooms, great breakfast, close to transport and shopping

Had a wonderful stay at the Pullman hotel. The rooms were clean, large and comfortable with kingsize beds. The hotel was quiet ensuring a pleasant restful nights sleep. Ensure when you book to include breakfast as the buffer breakfast was very good. It catered for all nationalities with plenty of quality variety and the coffee was good. The pools are located on the roof and are stunning. Staff are friendly and helpful. The bonus to staying in this hotel is the fact that it is attached to the Mall of Emirates. The mall is large without being too large and has great places to eat within it. Indoor snow skiing is available in the shopping centre also. Transport is good too. The hop on hop off tourist bus has a stop at the mall as well as the metro walkway is attached to the shopping mall also. Taxis are in abundance at the mall also. I would recommend the Pullman Hotel and would definitely stay again.

Reviewed March 22, 2012

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10.0
Exceptional
Gary from Australia
Couple
Stayed 3 nights in July 2012

The place to stay in Dubai.”

Location and service.

july in dubai is so hot that it was great to stay in a hotel attached to the mall of the emirates. on our second day we didn't need to venture outside. the rooms are of a high standard and the service is exceptional. the location is central to all of dubai - you can catch the hop on hop off bus tour or metro from the hotel and there is a taxi rank full of taxis waiting to take you anywhere.

Reviewed July 17, 2012

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9.7
Exceptional
Keng from Malaysia
Business traveler
Stayed 1 night in January 2016

Very Nice Mall Hotel”

Service, Location, Quality

This hotel is directly attached to the huge mall of Emirates. So in terms of shopping and transport it is very convenient. Check in was smooth and occurs on the 5th floor. The swimming pool and gym is on the top floor, being the 24th floor, it had a commanding view of dubai. The room is nice, not huge but efficiently designed with lots of cupboard and drawer space. It was a very comfortable room. Breakfast was simple, and what was served was tasty. For great breakfast go to the mall.

Reviewed February 02, 2016

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10.0
Exceptional
Annamaria from Australia
Couple
Stayed 1 night in December 2012

Absolutely fabulous!!”

Great Shower, food, service

We had the best time in Dubai, and Pullmans was an excellent choice, ontop of Mall of the Emirates it#s a one stop shop, close to all other areas and cheap by cab. Service at Pullmans 10 star, warm curtious and would definately stay again. Wireless internet available in lobby for free, but a charge if you use in room, internet was free in lobby and great. Anyone travelling to Dubai won't go wrong here, our room was big and spacious great bathroom and everything you need.

Reviewed December 29, 2012

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9.3
Exceptional
Yong from Singapore
Business traveler
Stayed 4 nights in November 2012

Nice hotel with a big mall beside”

good service, beside a big mall

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Reviewed November 28, 2012

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8.7
Excellent
Ashley from Australia
Couple
Stayed 3 nights in April 2012

Good location, good sized rooms, nice hotel”

modern, clean & spacious

we stayed at the pullman dubai mall of the emirates hotel for 3 nights on our way from australia to europe. we really enjoyed our stay so we booked in again for 3 nights on our way home from europe to australia. it is a very nice and modern hotel which adjoins an excellent shopping mall. also there is a train station just a short walk from the hotel. i would definatley recommend this hotel to anyone who is visiting dubai.

Reviewed May 03, 2012

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9.3
Exceptional
Yong from Singapore
Group
Stayed 1 night in November 2012

nice hotel with a mall beside”

big mall nearby

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Reviewed November 28, 2012

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9.0
Exceptional
Yong from Singapore
Business traveler
Stayed 1 night in November 2012

nice hotel with a mall nearby”

mall nearby

overall very satisfied with the stay. good service, nice rooms with good gym/swimming pool facilities and nice breakfast. and the best thing is this hotel is just beside the mall of emirates, one of the biggest mall in dubai. enjoyed my stay there..room is clean and comfortable. the only downside is that the internet in the room is not free of charge, need to pay. overall im very happy with my stay.

Reviewed November 28, 2012

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9.0
Exceptional
Jan-Christian from Germany
Couple
Stayed 2 nights in May 2012

Fantastic staff, even better location”

Very friendly and helpful staff. Right next to the Mall of the Emirates. Spacious room. Very good price.

We stayed at the Pullman Hotel for 2 nights, and we will definitely look to stay there again next time. Direct access to the Mall of the Emirates straight from the hotel offering unbelievable shopping variety. The staff at the hotel was fantastic, very friendly and helpful. We were there 3 hours prior to check in, a room was not yet vacant for us, but the gentleman checking us in told us he would do what he could, and managed to get us a room an hour later. We didnt make use of any of the hotel facilities, but thats just because we wanted to cram in as much other stuff that we just didnt have the time. I can only recommend this hotel as you wont be dissappointed. So anyone who wants to do some shopping or be in the city center this is perfect.

Reviewed June 07, 2012

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9.2
Exceptional
Nur from Singapore
Family with young children
Stayed 2 nights in December 2017

Great for shopaholics! ”

Prior to staying in Sheraton MOE, we stayed in 2 other hotels at a different location in Dubai. Gotta say that Sheraton was the best! It is conveniently located in MOE which houses many shops and eateries. Staff were friendly, breakfast was great and the view was awesome!!! We had the Burj Al Arab view. Highly recommended and would definitely stay here again if we were to come back to Dubai.

Reviewed July 21, 2018

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10.0
Exceptional
Natchanont from Thailand
Business traveler
Stayed 4 nights in September 2012

superb room with a nice view in a right location”

connected to the mall of emirates with an excellent service

the hotel is located in the right location, which is connected to the mall of emirates. you can see burj al arab and jumeriah beach hotel from the room. breakfast is a plus. since our flight is quite late, eventhough you check out from the hotel, you can use hotel spa for refreshing yourself before leaving to the airport. we would like to stay with them again, of course.

Reviewed September 23, 2012

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10.0
Exceptional
Alvin from United States
Family with teens
Stayed 3 nights in October 2012

Good Location & Good Service”

Nice room, nice location, nice service

The hotel is very conveniently located inside of Mall of Emirates. The staff is very friendly and helpful in providing our early check-in. The breakfast place is very nice with the view of Burj Al Arab and Downtown Dubai. Will come back again

Reviewed November 08, 2012

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