Sheraton Manila Bay
 Sheraton Manila Bay
Lobby Sheraton Manila Bay
Lobby Sheraton Manila Bay
See all 36 photos
Removed from saved list
8.6
Excellent
12.8% this month
/10
(3118 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 2.04 kilometers from city center
Popular neighborhood
Parking
FREE
  • Fabulous Laundry50 m
  • Suburbia100 m
  • Casino Filipino Malate Branch180 m
  • Firma230 m
  • Castro at Firma230 m
  • Sanctuario Spa230 m
  • Sonata240 m
  • Bed240 m
  • FAB260 m
  • Library260 m
  • Free Wi-Fi
    2018

    Sheraton Manila Bay

    M. Adriatico corner General Malvar Street, Malate, Malate, Manila, Philippines, 1004 - See map
    "The location is convienient to shopping and there are some good restaurants connected to the hotel."
    matthew - December 15, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Fantastic breakfast
    91% positive mentions
    • 500 meters to public transportation

    • Airport transfer

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    • Hot tub

    6 travelers are looking at this property right now

    Book now before it's too late!

    Property ranking|Compared to 8,861 Manila properties
    See all rankings
    Service score
    8.9/10
    Cleanliness score
    9.0/10
    Room comfort score
    8.9/10
    Review score - United States
    9.0/10
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Better than
    99
    %
    of Manila properties
    Value for money8.2
    Distance to city center0. Km
    Location rating8.6
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport7.7 km

    Rooms available at Sheraton Manila Bay

    8.9
    Excellent
    Room comfort & quality
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 44 m²/474 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 44 m²/474 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Pacific King Room
    Pacific King Room
    ...
    • Room size: 51 m²/549 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Pacific King Suite
    Pacific King Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Deluxe King Suite
    Deluxe King Suite
    ...
    • Room size: 85 m²/915 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Pacific Suite, Suite, 1 King, Bay view
    Pacific Suite, Suite, 1 King, Bay view
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Executive level, Guest room, 1 King
    Executive level, Guest room, 1 King
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Deluxe Suite, Suite, 1 King, Bay view
    Deluxe Suite, Suite, 1 King, Bay view
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices
    Executive level, Guest room, 2 Twin/Single Bed(s)
    Executive level, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    Enter dates to see prices

    What people love about Sheraton Manila Bay

    • 9.2
      Exceptional
      Location

      "Good position to enjoy Manila on foot."

      Andrea

      |

      January 8, 2019

    • 7.6
      Very good
      Location

      "Location is good and rooms are newly renovated"

      Angelie

      |

      January 9, 2019

    • 9.2
      Exceptional
      Bathroom

      "Powerful shower and a very comfortable bed."

      Ian

      |

      February 19, 2017

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Sheraton Manila Bay

    More about Sheraton Manila Bay

    7.2
    Very good

    "Nice room, friendly staffs, clean and comfortable room."

    Sia

    |

    November 26, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Very comfort bed"

    Peter J.

    |

    December 28, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Pacific Lounge
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    iBread
    100 m Filipino
    Hizon's Cakes & Pastries
    750 m Filipino
    Vatel Restaurant Manila
    1.7 km Filipino, French, Mediterranean
    American cuisine
    American cuisine
    The Coffee Bean & Tea Leaf Malate
    200 m American, Cafe
    Tycoon Bar and Restaurant
    330 m American, Asian, Filipino
    Racks
    380 m American
    Asian cuisine
    Asian cuisine
    Tao Yuan Restaurant
    10 m Asian, Chinese, Malaysian
    Mega Star
    10 m Asian, Chinese, Korean
    EIE Korean Grocery
    20 m Asian, Korean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of Sheraton Manila Bay from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3118)Booking.com Reviews (534)
    8.6
    /
    10
    Excellent
    12.8% this month
    Cleanliness9.0
    Facilities8.5
    Location8.6
    Room comfort and quality8.9
    Service8.9
    Value for money8.2
    High score for Manila
    Rating
    9+ Exceptional (1018)
    8-9 Excellent (578)
    7-8 Very Good (522)
    6-7 Good (130)
    <6 Below Expectation (108)
    Time of the year
    Mar - May (505)
    Jun - Aug (733)
    Sep - Nov (572)
    Dec - Feb (546)
    All guests (3118)
    All room types
    All languages
    Showing 2356 verified guest comments
    12345
    10.0
    Exceptional
    ELLA from Philippines
    Family with young children
    Stayed 1 night in July 2019

    Warm and inviting ”

    The staff was very accommodating! The place is clean and very nice. My luggage was delayed and they made extra effort to call the airline to facilitate my luggage to get there on time. I recommend Pan Pacific anytime.

    Reviewed July 19, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay with us and for recommending our property and Brand. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the seamless and thoughtful service of our Butlers. We look forward with pleasure to welcome you back to the hotel in the near future.

    Responded July 23, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Rebecca from Philippines
    Family with young children
    Executive Twin Room
    Stayed 1 night in March 2019

    Exceptional”

    Our experience with this hotel was wonderful since we checked-in during my birthday and the staff at the reception area even sang a birthday song for me with matching small cake with candle that I blew while they were singing. The staff were friendly and accommodating. The place was near Robinsons Manila and to the different restaurants and food chains. The room was cozy and spacious. Plus Slimmers World International was just along Adriatico which I even attended two (2) dance/Zumba sessions. The experience was very memorable. We enjoyed our stay there. Thank you.

    Reviewed May 23, 2019

    Dear valued guest. Thank you so much for taking the time to share with us your valuable feedback. We are delighted to read that we were able to create a very memorable birthday celebration for you and that you truly enjoyed our modern facilities, fitness centres, our convenient locations, and the genuine hospitality of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back in the nearest future.

    Responded June 07, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Sheryl from Australia
    Group
    Stayed 1 night in September 2018

    5 star indeed”

    We thoroughly enjoyed our stay here and can't find anything bad to say. The staff are professional, helpful, welcoming and the security that make you feel secured. And loved our welcoming drinks We stayed in twin bed room and it was spacious, clean and had stunning views of the city and bay. The facilities were great, the pool and the sauna is an A+ and bar area was a great place to relax and grab a drink. This truly is a 5 star experience

    Reviewed April 30, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the service excellence of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded May 08, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Mathew from United States
    Couple
    Stayed 3 nights in March 2019

    Once again Spectactular”

    Had another issue - this time with my luggage - a roller wheel was locked up. Hotel engineering was called and fixed it up and had us on the road to the airport - Thanks so much for the above and beyond level of service that is provided by staff

    Reviewed April 08, 2019

    Dear valued guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that we were able to create a memorable hotel experience and that you truly enjoyed our the modern comfort of our facilities, and the service excellence and genuine hospitality of our Butlers, especially our Engineering team. It's been a pleasure to host your stay and we look forward to welcoming you back soon.

    Responded April 26, 2019
    Sheraton Manila Bay
    8.4
    Excellent
    Yoshikazu from Malaysia
    Family with young children
    Stayed 4 nights in June 2019

    Friendly to Infant as well ”

    This time staying there with a 4 months baby. Hotel staff is quite friendly and helpful to infant as well as to family.

    Reviewed June 27, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable. We are delighted to read that you and your family had a wonderful hotel experience and that your truly enjoyed the modern comfort of our facilities and the friendly and seamless service of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded July 02, 2019
    Sheraton Manila Bay
    7.2
    Very good
    Jessie from Singapore
    Business traveler
    Stayed 3 nights in May 2019

    Very good”

    Location is good, just near the Mall. This place still good and the food especially the fresh fruit with vegetable drink are abundant. However the staff is not that friendly and the facilities is not much to offer.

    Reviewed June 22, 2019

    Dear valued guest, Thank you for taking the time to write a review of Pan Pacific Manila following your recent stay. We are delighted to know that you generally had a satisfactory stay and that you truly enjoyed the convenience of our location, our modern comfort, and the breakfast selection. Your willingness to share your thoughts with us is genuinely appreciated. We look forward with pleasure to welcome you back to the hotel in the near future.

    Responded June 25, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Paraoan from Japan
    Business traveler
    Stayed 2 nights in June 2019

    The service what makes Pan Pacific stand out”

    I always stay in Pan Pacific on every biz trip I have for the Philippines. I stayed in other 5 star hotels before, but I prefer Pan Pacific as they offer conducive accomodation for business travellers like me. I only had a very tiny comment about my last stay though, the broadband chord and broadband holder was not to be found in my room. (the holder was at the back of the table stuck on the wall.) Maintenance came and brought me the chord but it was my last day though so I was not really able to utilize it. The hair dyer was also not functioning, called the maintenance and the hair dryer was not plugged. Probably thorough checking will help to prevent instances such this will happen. But OVERALL, I am always happy with pan pacific, and i will surely stay here again for my next biz trip.

    Reviewed June 14, 2019

    Dear valued guest, Thank you for your loyalty and for electing to stay with us. We are delighted to know that we created a memorable hotel experience for your on all your business trips and that you truly enjoyed our modern facilities and the genuine hospitality of our Butlers. We also appreciate your feedback on the maintenance of some of our room amenities. Rest assured we have intensify and improve our checking procedure to ensure this does not recur in the future. Again, it's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded June 14, 2019
    Sheraton Manila Bay
    9.6
    Exceptional
    Markus from Austria
    Family with young children
    Stayed 2 nights in June 2019

    Enjoying the spacious rooms”

    The Pan Pacific isn't the newest hotel anymore but that has it's advantages. Staying there gave me and my family a lot of space to enjoy our two days of layover for a price that was barely more than the newer four star hotels charge you for a hotel that is at most half the size.

    Reviewed June 10, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay with us. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed our spacious accommodation, the modern comfort of our facilities and the service excellence of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded June 14, 2019
    Sheraton Manila Bay
    8.4
    Excellent
    Rashed from Qatar
    Solo traveler
    Stayed 5 nights in April 2019

    Excellent”

    For me it is ok coz of location of what i need. Staff n cleenlnes is exellent room is large , emenities is exellent. Its only noisy around. . Breakfast mostly same ol time though its ok , however in general i give 8 I like it coz its close to Robinson mall Ermita. ,n smoking shisha is very close by

    Reviewed May 01, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay with us. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the convenience of our location, our breakfast selection, and the genuine hospitality of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded May 08, 2019
    Sheraton Manila Bay
    8.4
    Excellent
    Shane from Canada
    Couple
    Stayed 1 night in January 2019

    Ok but....”

    The staff is wonderful, location is awesome, hotel itself is nice but...when they don't have the king room you paid for they won't upgrade, they will push two beds together for you and let you sleep inbetween two beds. Very disappointing

    Reviewed January 26, 2019

    Dear valued guest, Thank you for taking time to convey your comment regarding your recent stay with us. We regret that we are unable to create the most memorable hotel experience for you. Unfortunately, we are on high occupancy during your stay and the preferred king bed was unavailable. Nonetheless, rest assure that we take your feedback with utmost importance and shall work to improve our services. It's been a pleasure to host your stay and we hope to have another opportunity to make it up to you on your next visit.

    Responded February 04, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    mylene from Philippines
    Couple
    Stayed 2 nights in January 2019

    Exceptional”

    All staff are very friendly and accommodating, the room is spacious, clean and have comfortable bed and lots of pillows, bathroom is very nice and clean and the breakfast is excellent, lots of options to choose from.We highly recommend this hotel.

    Reviewed January 22, 2019

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback. We are delighted to see your high rating and to know that you had a wonderful hotel experience and that you enjoyed the modern comfort of our facilities, our clean and spacious accommodations, our wide buffet selection and the genuine hospitality of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back in the nearest future.

    Responded February 04, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Yeoh from Singapore
    Solo traveler
    Stayed 2 nights in September 2018

    Nice hotel”

    Very good customer service experience. The hotel is very tight with security and the staff will give you a wake up call by knocking at your door to make sure that you are awake. Thumbs up for this. Shopping mall, massage , casino and nice food around. Highly recommended to stay in,.

    Reviewed December 30, 2018

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay. We are delighted to know that you had a wonderful hotel experience and that you truly enjoyed our modern comfort and the service excellence of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back in the nearest future.

    Responded January 17, 2019
    Sheraton Manila Bay
    9.2
    Exceptional
    Liza
    Family with teens
    Stayed 1 night in December 2018

    Exceptional”

    Very friendly, smiling face staff despite the fact that many of them had been working hard for 16 hours or more straight due to Christmas eve event, we did not see them feeling tired. They were alert on the needs of the guest and surprisingly, everyone of the staff carries that attitude.

    Reviewed December 26, 2018
    8.4
    Excellent
    Donald from Philippines
    Business traveler
    Stayed 4 nights in October 2018

    E.O. 26”

    All was good except not allowed to vape even if outside in the open air away from other guests. Staff quoted me Executive Order 26 which is a national non smoking law signed by President Dutuerte. The law prohibits smoking of tobacco and tobacco products. The law says NOTHING about vaping which is a water mist intake and output.

    Reviewed October 15, 2018

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback. We regret that we were not able to create the most memorable experience for you. While it may be true that EO. 26 does not cover vape, The Manila City Ordinance No. 7812 that prohibits the mere possession of any tobacco products, including VAPE devices whether the smoke is being actively inhaled or exhaled. It is unfortunate that this is not well communicated with you during your inquiry. Allow us to note that we had conduct retraining to ensure that our associates can better explain our hotel policies. We hope this incident will not deter you to stay with us in the future.

    Responded October 23, 2018
    Sheraton Manila Bay
    9.2
    Exceptional
    Mathew from United States
    Couple
    Stayed 3 nights in September 2018

    Love This Place”

    Staff was incredible again. I had a medical issue and a nurse and subsequent doctor were available at the hotel clinic and came to my room to get me medications and treatment. This is a great hotel - I will be back again for my third time next year - don't pass this up the little extra money is worth it - get the breakfast included - you will not regret it. Wonderful !!!

    Reviewed September 21, 2018

    Dear valued guest, Thank you for taking the time to share with your wonderful feedback. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the thoughtful and genuine hospitality of our Butlers and the modern comfort of our facilities. It's been a pleasure to be of service to you and we look forward to welcome you back in the nearest future.

    Responded September 24, 2018
    Sheraton Manila Bay
    10.0
    Exceptional
    Joshua from Australia
    Couple
    Deluxe King Suite
    Stayed 2 nights in August 2018

    Vacation ”

    Staff were so helpful and amazing they made the staff that much better. Little bit of maintenance happening when we were there but the guest manager was happy to change our room when we raised the smallest problem.

    Reviewed September 15, 2018

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay with us. We are delighted to read that we create a memorable hotel experience and that you truly enjoyed the modern comfort of our facilities and most especially, the genuine hospitality and thoughtful service of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back in the nearest future.

    Responded September 17, 2018
    Sheraton Manila Bay
    9.6
    Exceptional
    James from Canada
    Business traveler
    Stayed 5 nights in April 2019

    Excellent in almost all ways”

    The Pan Pacific is located in central Manila, no longer the main business district, but very much alive with things to see, shop, eat and do. Being central, availability of taxis and "Grab" (the PH version of Uber) is excellent. The hotel has everything you need for a relaxing stay in the middle of the city. Good food, nice views, good pool with bar service, lounges and well appointed rooms. The staff is very friendly and accommodating - you won't want for anything here.

    Reviewed April 25, 2019

    Dear valued guest, Thank you for taking the time share with us your valuable feedback. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities, the convenience of our location, and the genuine hospitality of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back soon.

    Responded April 26, 2019
    Sheraton Manila Bay
    10.0
    Exceptional
    Russell from United States
    Solo traveler
    Stayed 1 night in June 2018

    This hotel never lets me down!”

    Its easy to write about this hotel as the staff anticipates your needs and they offer advice to help you during your stay and your journey. The price is always affordable and their location is one block from Robinsons mall in Malate. I order room service every time and i enjoy the food every time...order the french onion soup and the seafood kare kare. My GF loved it and always talks about the staff and management our new friend whos name is King. Tell him Russell said to stop by and say Hello and tour one of their rooms.

    Reviewed July 01, 2018

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback. We are delighted to read that we were able to create a memorable hotel experience and that you truly enjoyed our modern comfort, the convenience of our location, and our gustatory offering (especially our Kare Kare and Onion Soup!). Thank you also for recognizing our Butlers for their outstanding contribution in providing you a friendly and efficient service. It's been a pleasure to be of service to you and we look forward to welcome you back soon.

    Responded July 02, 2018
    Sheraton Manila Bay
    9.2
    Exceptional
    John from United States
    Couple
    Stayed 3 nights in April 2018

    Amazing hotel. Best I’ve stayed in Philippines. ”

    Great hotel. Very comfortable bed with assortment of pillows to choose from. Beautiful bathroom with nice shower and tub. Amazing breakfast buffet. Great staff with delicious room service at all hours. The pancit bihon is delicious. Can’t recommend enough. Truly 5 stars. *****

    Reviewed April 22, 2018

    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following recent stay with us. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the service excellence of our Butlers. It's been a pleasure to be of service to you and we look forward to welcome you back in the nearest future.

    Responded May 09, 2018
    Sheraton Manila Bay
    10.0
    Exceptional
    Larry from United States
    Couple
    Stayed 2 nights in March 2018

    Fantastic ”

    The service from the moment I pulled up to the door was excellent. All of the staff are courteous and professional. The building is clean and rooms are very spacious. Location is perfect for all walks of life and plenty of food places. I definitely will return again.

    Reviewed March 16, 2018

    Dear valued guest, Thank you for taking the time to share with us with valuable feedback. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed our modern comfort and the service excellence of our Butlers. It's been a pleasure to be of service to you and we look forward to welcome you back soon.

    Responded March 19, 2018
    Sheraton Manila Bay
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Sheraton Manila Bay
    |Excellent 8.6
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Manila Bay
    • Pedro Gil LRT Station is within 0.53 km