Sheraton Melbourne Hotel
Sheraton Melbourne Hotel
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8.8
Excellent

"Pool was perfect for relaxation."

Valentine

|

April 28, 2017

Bed Sheraton Melbourne Hotel
Bed
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Interior view Sheraton Melbourne Hotel
Interior view
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Interior view Sheraton Melbourne Hotel
Interior view
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Swimming pool Sheraton Melbourne Hotel
Swimming pool
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See map Sheraton Melbourne Hotel
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Excellent
Location
8.9
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What guests are saying:
My only slight minus is the gym, which could be bigger and better
Malcolm from Australia
Couple
Very pleasantly surprised by the size of the room and bathroom for a reasonable price.
Charlene from Singapore
Couple
Always a great experience
JOHN from Australia
Business traveler
Loved this hotel! Perfect location, good service & facilities. Will surely recommend this hotel to friends.
Ma from Philippines
Family with teens
Wonderful location, friendly staff, beautiful rooms
JOHN from Australia
Business traveler
It would have been better if breakfast and free wifi were included in the deal. Otherwise, the stay was wonderful! Very convenient location :-)
Soon from Singapore
Group
Great location! Central to everywhere
Shiong from Malaysia
Family with young children
We expected big things in the grand deluxe suit but it's just like any other hotel room - not worth the extra money.
margaret from Australia
Group
Good Value
natnarin from Thailand
Couple
Had a good time for my sisters birthday, friendly staff clean hotel, nice little surprise when a staff member came up to our room with candles and a little surprise for my sisters birthday! We will be coming here again.
Phuong from Australia
Group

Sheraton Melbourne Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 161 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 96% of guests
Value for money8.3
Distance to city center1.4 km
Location rating8.9
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km
  • 90 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

Select your room
9.2
Exceptional
Room comfort & quality
Treasury Suite with Terrace and Garden View
Treasury Suite with Terrace and Garden View
...
  • Room size: 77 m²/829 ft²
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
Superior King or Twin Room
Superior King or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Executive Suite with Terrace
Executive Suite with Terrace
...
  • Room size: 48 m²/517 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Grand Deluxe King or Twin Room
Grand Deluxe King or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Traditional King or Twin Room
Traditional King or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
Enter dates to see prices
Deluxe King Or Twin Room
Deluxe King Or Twin Room
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
Enter dates to see prices
Federation King Suite with Terrace
Federation King Suite with Terrace
...
  • Room size: 48 m²/517 ft²
  • Shower and bathtub
  • 1 super king bed
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Traditional Single
Traditional Single
...
  • Non-smoking
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Grand Deluxe Single
Grand Deluxe Single
...
  • Non-smoking
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Superiour Room
Superiour Room
...
  • Non-smoking
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Have a question for Sheraton Melbourne Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Perfect location, good service & facilities."

    Ma J.

    |

    June 8, 2016

  • 8.8
    Excellent

    "Very convenient location :-)"

    Soon F.

    |

    May 27, 2016

  • 9.6
    Exceptional

    "Great location!"

    Shiong H.

    |

    July 9, 2016

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More about Sheraton Melbourne Hotel

More about Sheraton Melbourne Hotel

7.2
Very good

"Clean and nice view"

CHEAN H.

|

October 18, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Coffee Exchange
30 m Australian, Cafe, Gluten Free
Cafe Excello
50 m Australian, Cafe, Gluten Free
Afternoon Tea - The Windsor Melbourne
50 m Australian, British, European
American cuisine
American cuisine
Trunk
480 m American, Australian, Gluten Free
Walkers Doughnuts
890 m American, Fast food
Scusa Mi
1.0 km American
Asian cuisine
Asian cuisine
Little Collins Street Kitchen
20 m Asian, Australian, International
East Bar and Restaurant
20 m Asian, Chinese
Sakura Kaiten
80 m Asian, Gluten Free, Japanese

What they offer

10.0
Exceptional

"Great location, great staff and very very clean room!"

M A.

|

August 3, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (161)Booking.com Reviews (618)
8.8
/
10
Cleanliness9.2
Facilities8.5
Location8.9
Room comfort and quality9.2
Service9.0
Value for money8.3
Provided by verified guests of Agoda
All languages
All guests (161)

Show reviews that mention 

Showing 108 verified guest comments
12345
8.0
Excellent
Kin from Malaysia
Family with young children
Guest room, 1 King, No view
Stayed 8 nights in December 2018
Convenient Hotel for business and holidays ”
We are able to access Melbourne CBD via Tram and beyond to St. Kilda Beach; its strategic location close to Metro Train also good for us to travel far to Safari Open Zoo (Werribee) which is about 40mins train ride. Overall, we have great stay at this SPG hotel.
Reviewed December 19, 2018
8.0
Excellent
Valentine from Australia
Family with teens
Traditional King or Twin Room
Stayed 4 nights in September 2017
4.5 / 5 lost 0.5 because ...”
Exceptional hotel, second stay in 12 months. As an SPG member we were treated to a higher level and my online request for interconnecting room was fulfilled. The staff was amazing. They even returned a pair of lost swimming goggles that I reported lost back to our room. The bell hop and valet parking team were also very professional. However, the let down was the house-keeping (lost 0.5) and we did have to make a "fair" complaint during the stay e.g. the lack of free water, mysterious disappearance of two coffee mugs and spoons, no bath towels in one room. We made mention of this to the front desk on checking out to Mr Diaz who acknowledged our concerns and I hope management will improve this area. We did not eat at the hotel, so cannot comment on the cafe and restaurants.
Reviewed October 01, 2017
8.0
Excellent
keng from Singapore
Business traveler
Grand Deluxe King or Twin Room
Stayed 1 night in February 2017
Tuck in a corner”
A chic hotel as compared to other Sheraton I stayed before. It's located within the CBD but hidden from the main street which gives it some privy. However, given the relative small footprint, it doesn't offer many facilities that you get from other establishments.
Reviewed March 04, 2017
8.0
Excellent
MOHD from Malaysia
Business traveler
Stayed 4 nights in November 2015
GOOD LOCATION”
location is good. but staff lack of the trademark of SPG group hotels, not that friendly and un attentive to simple request etc. i arrived late night, and had to dragged my luggage to my room. no help being offered by concierge etc.
Reviewed October 10, 2016
8.0
Excellent
Tin from Hong Kong
Solo traveler
Stayed 2 nights in May 2016
Modern room and close to city”
When i booked this room in agoda, the room description was separate shower and bath tub. However, when i checked , i needed to pay an extra cost to have a bath tub in the room! Apart from that, the room is clean and modern. Location is convenient for shopping. There is tram and train station two steps away.
Reviewed May 09, 2016
9.0
Exceptional
Cecilia from Singapore
Couple
Stayed 6 nights in October 2014
Perfect location”
Location; Service; New hotel
We stayed 6 nights in Sheraton Melbourne and it was truly a home away from home. It is a new hotel, so everything is new, clean and cosy. We were given a free upgrade to a room with double beds that are huge enough to sleep 4, even though there is only 2 of us! Rooms is also quite sizeable. What we really do love is the hotel location - you can easily get to anywhere within the CBD from Sheraton - there are 3 tram stops within steps from the hotels that brings you everywhere; otherwise if you don't mind walking, some of the tourist spots are easily accessible as well. Ask the friendly concierge for anything and they are more than happy to help. We did not dine at the hotel, as there were some pretty happening cafes and restaurants few doors from the hotel. Will we stay in Sheraton Melbourne again? Definitely!!
Reviewed November 05, 2014
8.7
Excellent
Rodney from Australia
Couple
Stayed 1 night in October 2014
Very Nice Hotel”
Great Location, Very New, comfortable
Everything as you would expect. It didn't dazzle me. The sheets are very noisy and linen/sheets/covers seemed a little too much and bulky. Great location in Melb CBD with parking opposite not too expensive.
Reviewed October 30, 2014
9.3
Exceptional
Teo from Singapore
Family with teens
Stayed 2 nights in May 2014
Excellent hotel with a personal touch”
Friendly staff, clean and comfortable room
I booked a traditional room through Agoda and after that realise that it comes with a Kind Bed. I wrote to Agoda to make a request for Twin Bed as I would be sharing the room with my daughter. Agoda simply replied that the room is with a King Bed and full stop. We called the hotel directly and luckily for us the staff was very helpful and friendly and confirmed that they will arrange a Twin Bed for us. Thank you Sheraton! We will be back!
Reviewed May 26, 2014
8.3
Excellent
James from Australia
Business traveler
Stayed 1 night in April 2014
Nice hotel, great location, very friendly staff”
Attentive staff, Central location, Room service
I stayed only one night but had a good stay. The staff were very attentive and friendly. Also the room service dinner was very good. The hotel is conveniently located and the room was of a good standard.
Reviewed April 26, 2014
10.0
Exceptional
alisa from Australia
Couple
Traditional King or Twin Room
Stayed 2 nights in June 2018
Amazing”
From the moment we stepped in and had our baggage taken for us to the helpfulness of making sure our room was the perfect temperature every detail was perfect staff are so welcoming and rooms are amazing could not have asked for more
Reviewed July 02, 2018
10.0
Exceptional
david from Australia
Couple
Superior King or Twin Room
Stayed 2 nights in April 2018
Luxury near Parliament Station”
Everything we wanted for our 2 day city escape. Just around the corner from Parliament Station, close to restaurants and Her Majesty's for our night out. Clean, new fresh interior, dining facilities very convenient and friendly, helpful staff. Breakfast was fabulous.
Reviewed April 15, 2018
10.0
Exceptional
Andrew from Australia
Couple
Stayed 1 night in August 2017
Brilliant 5 star Hotel”
Brilliant 5 star hotel in Melbourne,. New and modern really enjoyed our quick city stay. Would definitely return
Reviewed February 11, 2018
10.0
Exceptional
JUSTINE from Australia
Couple
Stayed 1 night in December 2017
Exceptional service”
Very impressive hotel in the CBD. With parking across the rd, the central location is perfect for exploring Melbourne's restaurant and cafe scene. Staff were authentically friendly, especially Jasper from Florida USA that was working on the night we stayed - ( an asset the the Hotel Group). We had a great stay thank you :)
Reviewed December 04, 2017
7.2
Very good
V from Hong Kong
Family with young children
Stayed 6 nights in September 2017
Reasonable stay”
We forgot to switch off the do not disturb note. When we went back late at around 8pm, they were no longer able to provide house-keeping services ... except to a very limited extent. Otherwise, good location and friendly staff.
Reviewed October 06, 2017
10.0
Exceptional
Vicky from Australia
Couple
Deluxe King Or Twin Room
Stayed 1 night in August 2016
Amazing Wedding Night Stay”
The staff were amazing and made our Wedding Night really special for us by providing an upgraded room with chocolates on arrival and a lovely note from all of the staff congratulating us on our Wedding Day! Room service was amazing too! Can't thank you enough guys and looking forward to staying there again soon :-)
Reviewed August 26, 2016
10.0
Exceptional
Francesca from Malaysia
Couple
Stayed 4 nights in August 2016
Best hotel I've stayed at in a long time”
No fault I can give to Sheraton Melbourne. The room was so comfortable. Light switches were in the perfect location. Bathtub and toilet perfectly designed with a window in between toilet and bed area. It was not a large room in size but so well designed. Very clean. All necessary amenities provided. Bed was comfortable. The hotel's cafes have a true melbourne feel.
Reviewed August 06, 2016
8.8
Excellent
Phuong from Australia
Group
Stayed 1 night in September 2015
Great customer service”
Had a good time for my sisters birthday, friendly staff clean hotel, nice little surprise when a staff member came up to our room with candles and a little surprise for my sisters birthday! We will be coming here again.
Reviewed March 03, 2016
7.0
Very good
Esther from Malaysia
Family with young children
Stayed 2 nights in December 2015
Good and comfortable hotel but not 5* as claimed”
Good value, location
Overall the room was very comfortable and pleasant. On the surface it looks clean until I once saw the housekeeping lady using the hotel towel to clean the inner toilet. It just ruined the whole thing ! Also, we ordered room service breakfast, it came with an A$8 delivery charge !!! Internet is not free. We had a group of 10 ppl dining at their Little Collins restaurants for Xmas eve dinner, cost 99/pp. A bit overpriced as limited food choices. No Xmas atmosphere at all. Not even providing a Xmas hat or crackers. The dinner of 99/pp does not come with a coffee or tea. And no free drinks for children although they are charged half price. I would recommend to bring your own towels if you are concerned about personal hygiene.
Reviewed December 27, 2015
10.0
Exceptional
coen from Australia
Couple
Stayed 1 night in April 2015
excellent throughout”
staff were all very polite and accommodating. Rooms great, good view and service was very efficient.
all round excellent, no problems. i spend a fair amount of time in various hotels through melbourne CBD and can say with confidence that the sheraton was a very pleasant, relaxing and problem free stay. staff were excellent and accommodating. the only drama was the previous guest in the room had left an alarm set for 0600h on the in room alarm clock which woke us up a little earlier than planned but we survived.
Reviewed April 07, 2015
9.7
Exceptional
Jessica from Australia
Couple
Stayed 3 nights in March 2015
Food tour ”
The size of the rooms was great, very modern and clean, gym is pretty well equipped to other 5 star hotels
It was an amazing experience... Great location close to cbd short walk ,close to parks and the Yarra, quiet for the cbd.. StAff are very friendly and happy to assist with enquires.. The rooms are very spacious .. And very clean and modern .. Would stay here again
Reviewed March 09, 2015
12345
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  • Excellent location
  • Federation Square
  • Parliament Railway Station is within 0.09 km