8.4

Excellent
/10
(993 reviews)See what guests said
Highly rated by guests – 100% would recommend
Housekeeping5
Breakfast3
Fitness Centre1
See map

7.5

Very good

Location rating score

Very good location - 1.95 kilometers from city center
Parking
Available
Popular landmarks
Tokyo Tower 2.5 km
Shibuya Crossing 3.5 km
Ginza 4.9 km
Meiji Jingu 5.0 km
Shinjuku Gyoen National Garden 5.5 km
Tokyo Metropolitan Government Building observation room 6.6 km
Ueno Park 9.3 km
Asakusa 10.1 km
Sensoji Temple 10.3 km
Tokyo Skytree 10.7 km
Nearby landmarks
Meiji Gakuin University Shirogane Campus 210 m
Happoen Garden 220 m
Minato city local history museum 370 m
Oishi Yoshio Hoka 16nin Churetsunoato 380 m
Shirokanedai Subway Station 420 m
Embassy of Eritrea 440 m
Shi Tree of the Former Hosokawa Residence 450 m
Takanawa Fire Department Nihonenoki Branch 460 m
Embassy of the Republic of Malawi 490 m
Shirokane Takanawa Train Station 500 m
Sheraton Miyako Hotel Tokyo

"Great hotel."

Dale - April 4, 2022
Standard Queen, Guest room, 1 Queen - Room plan Sheraton Miyako Hotel Tokyo
Interior view Sheraton Miyako Hotel Tokyo
Interior view Sheraton Miyako Hotel Tokyo
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Sheraton Miyako Hotel Tokyo

1-1-50 Shirokanedai, Minato-ku, Roppongi, Tokyo, Japan, 108-8640 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Roppongi part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.0
Location rating7.5
Nearest airportHaneda Airport (HND)
Distance to airport10.9 km

Rooms available at Sheraton Miyako Hotel Tokyo

Excellent
Room comfort & quality

8.5

EXECUTIVE DELUXE TWIN, Club lounge access, Guest room
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
EXECUTIVE DELUXE KING, Club lounge access, Guest room
...
  • Room size: 33 m²/355 ft²
  • Separate shower/bathtub
  • 1 double bed and 1 king bed
Enter dates to see prices
SUPERIOR MIYABI KING, Club lounge access, Guest room, 1 King
...
  • Room size: 30 m²/323 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
EXECUTIVE SUPERIOR KING, Club lounge access, Guest room
...
  • Room size: 30 m²/323 ft²
  • Separate shower/bathtub
  • 1 double bed and 1 king bed
Enter dates to see prices
SUPERIOR, Guest room, King, City view, High floor
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
DELUXE KING, Larger Guest room, 1 King, City view
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
STANDARD MIYABI QUEEN, Club lounge access, Guest room
...
  • Room size: 26 m²/280 ft²
  • Bathtub
  • 1 queen bed
Enter dates to see prices
SHIROKANE SUITE, Club lounge access, 1 King, High floor
...
  • Separate shower/bathtub
  • Executive lounge access
  • 1 king bed
Enter dates to see prices
LUXURY KING DOUBLE, Larger Guest room, 1 King, Mid floor
...
  • Room size: 40 m²/431 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Sheraton Miyako Hotel Tokyo have a hot tub?

A hot tub is one of the facilities available at Sheraton Miyako Hotel Tokyo.

What time is check-in and check-out at Sheraton Miyako Hotel Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3100 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Miyako Hotel Tokyo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Miyako Hotel Tokyo has a car park right on site for maximum convenience. Parking is available for a fee of 2000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Miyako Hotel Tokyo?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Miyako Hotel Tokyo. Adults can enjoy breakfast offered with an additional charge of 3100 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Sheraton Miyako Hotel Tokyo?

The closest train, metro, or bus station to Sheraton Miyako Hotel Tokyo is Shirokanedai Subway Station, 420 m away.

What restaurants are nearby Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo’s neighborhood is Roppongi which includes popular restaurants such as Sichuan Chinese Restaurant, Cafe California and Lounge Bamboo.

What popular shopping places are close to Sheraton Miyako Hotel Tokyo?

Shopping options in Sheraton Miyako Hotel Tokyo’s Roppongi neighborhood include Roppongi Hills, Shop & Restaurant, Shirokane Shopping Street and West Walk.

What are popular attractions near Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo’s location in the Roppongi neighborhood makes it close to famous attractions including Tokyo Tower, Zojo-ji Temple and Tokyo City View Observation Deck (Roppongihills).

What popular natural sightseeing spots are close to Sheraton Miyako Hotel Tokyo?

Sheraton Miyako Hotel Tokyo’s nearby natural sights include Momiji Valley located in the same Roppongi area.

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Explore the neighborhood

What people love about Sheraton Miyako Hotel Tokyo

  • 7.6

    Very good

    "Great hotel."

    Dale

    |

    April 4, 2022

  • 7.6

    Very good
    Spaciousness

    "Rooms are bigger than most in Japan."

    Dale

    |

    April 4, 2022

  • 9.2

    Exceptional
    Staff 

    "KANAKO TSUNEKAWA - She's the most attentive hotel staff I've ever met and has been very supportive before we arrived the hotel."

    Jitdee

    |

    February 11, 2019

Overall rating:

8.4

Excellent
993 reviews
Cleanliness
8.6
Facilities
8.1
Location
7.5
Read all reviews >
More about Sheraton Miyako Hotel Tokyo

More about Sheraton Miyako Hotel Tokyo

Sheraton Miyako Hotel Tokyo

Make everyday special with all that Tokyo has to offer with a stay at Sheraton Miyako Hotel Tokyo.
All offerings provided by Sheraton Miyako Hotel Tokyo help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Tokyo is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sheraton Miyako Hotel Tokyo. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Sheraton Miyako Hotel Tokyo. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sheraton Miyako Hotel Tokyo. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
At Sheraton Miyako Hotel Tokyo you can even have groceries delivered to your room with their convenient service.
A day in will be as fun as a day out with ranges of recreational activities offered at Sheraton Miyako Hotel Tokyo. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Sheraton Miyako Hotel Tokyo, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Tokyo. Be sure to stop by Tokyo Tower located 2.5 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

10 mentions

Housekeeping

8 mentions

Swimming Pool

4 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in some guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
Restaurants on site

カフェ カリフォルニア

  • Cuisine: European

四川

  • Cuisine: Chinese, Szechuan

バンブー

  • Cuisine: European

MBAR

  • No additional information available
Location
1-1-50 Shirokanedai, Minato-ku, Roppongi, Tokyo, Japan, 108-8640
Very good
Location

7.5

Airports

  • Haneda Airport (HND)
    10.9 km 24 min drive
  • Narita International Airport (NRT)
    61.6 km 1.0 hour drive

Public transportation

  • Shirokanedai Subway Station
    420 m
  • Shirokane Takanawa Train Station
    500 m

Hospital or clinic

  • Yokoo Clinic
    620 m

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    3.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    340 m
What's nearby

Popular landmarks

  • Tokyo Tower
    2.5 km
  • Shibuya Crossing
    3.5 km
  • Ginza
    4.9 km
  • Meiji Jingu
    5.0 km
  • Shinjuku Gyoen National Garden
    5.5 km
  • Tokyo Metropolitan Government Building observation room
    6.6 km
  • Ueno Park
    9.3 km
  • Asakusa
    10.1 km
  • Sensoji Temple
    10.3 km
  • Tokyo Skytree
    10.7 km

Nearby landmarks

  • Meiji Gakuin University Shirogane Campus
    210 m
  • Happoen Garden
    220 m
  • Minato city local history museum
    370 m
  • Oishi Yoshio Hoka 16nin Churetsunoato
    380 m
  • Shirokanedai Subway Station
    420 m
  • Embassy of Eritrea
    440 m
  • Shi Tree of the Former Hosokawa Residence
    450 m
  • Takanawa Fire Department Nihonenoki Branch
    460 m
  • Embassy of the Republic of Malawi
    490 m
  • Shirokane Takanawa Train Station
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that below applicable City Tax is Not included in the room rates. Please kindly pay below tax to the hotel directly.
    *JPY 100 per person per night for rates from JPY 10,000 to JPY 14,999
    *JPY 200 JPY per person per night for any rate over JPY 15,000
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3100 JPY
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)3100 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 471
  • Room voltage100
  • Year property opened1979
  • Most recent renovation2019

Parking

  • Daily parking fee2000 JPY

Reviews of Sheraton Miyako Hotel Tokyo from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities8.1
Location7.5
Room comfort and quality8.5
Service8.6
Value for money8.0
High score for Tokyo
Rating
9+ Exceptional (72)
8-9 Excellent (105)
7-8 Very Good (95)
6-7 Good (37)
<6 Below Expectation (29)
Time of the year
Mar - May (92)
Jun - Aug (51)
Sep - Nov (83)
Dec - Feb (112)
All guests (439)
All room types
All languages

Show reviews that mention 

Showing 338 verified guest comments
12345
9.0
Exceptional
Marta from Australia
Couple
Stayed 3 nights in March 2012

Great location, nice rooms & beautiful gardens”

free shuttle bus to jr station, english speaking staff, awesome hot bath in health club

second time we stayed at the sheraton miyako hotel. will stay again. rooms quite large for japanese standards. most staff speak english. complimentary shuttle bus to jr meguro station every 15 minutes very convenient. health club has sauna and big bath - very relaxing after a big day. beautiful, peaceful japanese gardens very nice (our room had a garden view). some staff members remembered us from our previous trip and made us feel very welcome. reasonable priced ample buffet breakfast. located close to convenience stores, restaurants and both jr and subway lines.

Reviewed March 22, 2012

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9.7
Exceptional
Daniel from United States
Business traveler
Stayed 3 nights in October 2012

great hotel and service”

Good service, nice rooms, clean, and professional

i come to the sheraton miyako tokyo hotel a lot as an spg member, but i found out it can be cheaper sometimes through agoda. they gave benefits through axeda that i couldn't get with spg too. overall, nice comfortable rooms with good service all the time. i recommend this hotel to anyone who wants a peaceful stay. there's a free shuttle bus that takes you and back from meguro every 15 minutes or so. very convenient to get on the jr line and go anywhere in japan.

Reviewed November 01, 2012

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9.0
Exceptional
Chatchai from Thailand
Family with teens
Stayed 2 nights in May 2015

Good service & comfortable”

1.Shuster bus connect from hotel to Station / 2.Limousine bus stopped Station for Airport / 3.Comfortable room

I have been to stay in Miyako chain in Japan a lot. Lovely in Service , Location and resonable price. Sheraton Miyako Tokyo have a good service for Prepare Shuster Bus for all guests from Station to Hotel. Comfortable for limousine bus stop for Airport.

Reviewed May 08, 2015

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7.7
Very good
Guillaume from United States
Couple
Stayed 1 night in March 2012

Nice hotel, but make sure to ask for non-smoking”

Close to Shinagawa Station

We flew into Tokyo and booked one night at the Sheraton Miyako Hotel before taking the train to Kyoto and Osaka. The hotel room was a bit small, but very nice. Unfortunately, they didn't have any non-smoking rooms left, but since the hotel cleans the air in every room, our smoking room didn't smell too bad. We had breakfast at the restaurant the next morning, but wish we had more time to explore the neighborhood as the food was just so-so. The orange juice and coffee were good, but it would have been better and faster to eat at the train station. The hotel is really close to Shinagawa Station, so we were able to get going on our way fairly easily. Would stay here again if we need to be close to Shinagawa.

Reviewed April 08, 2012

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8.3
Excellent
NAM from Malaysia
Family with teens
Stayed 6 nights in April 2013

Luxurious and peaceful hotel”

very big size, comfortable and clean room

Miyako Tokyo is comfortable and pleasant. I definitely will recommend to anybody who wish to tour Tokyo. The hotel provide shuttle bus at 15 min. inter to nearby Shinagawa and Meguro stations. Shirokanedai station is 5-10 min walk away. Connection by subways to all part of Tokyo is convenient.Do not go for cheap hotel that is one third the price, but then the room size and quality is also one third.

Reviewed April 23, 2013

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7.7
Very good
Shania from Indonesia
Couple
Stayed 4 nights in December 2013

Great hotel with great services”

Airport limousine bus, shuttle bus to station, attentive staffs

We stayed for more than a week at sheraton miyako tokyo and it was great. The limousine bus service does stop here so it is convenient for us because we bring few large baggages. And also it has shuttle bus service to shinagawa & meguro station every 15 minutes, so it is very convenient for the guests. We ordered room service for japanese food and the food was great. The staffs were very attentive & friendly & helpful. The hotel also has a convenient store at the lobby floor since the closest mini mart is about 8 minutes walking distances so if you need to buy something you can just go to the conv store in the lobby. Its garden is also beautiful. Overall we will stay again here next time.

Reviewed January 02, 2014

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8.0
Excellent
Sheila from Philippines
Family with teens
Stayed 5 nights in May 2015

Confortable Hotel”

Free Shuttle Service, Free Wifi, Comfortable

Despite being far from the convenience store, Sheraton Miyako Hotel makes up for it for the Free Shuttle Bus every 15 mins going to Meguro or Shinakawa Station. Airport transfer is also not a problem because they have the airport limousine. As for the food, we haven't tasted it since we didn't book w/ breakfast room. Cleanliness is top notch and the staff is accomodating. I would love to stay here again since it is very convenient.

Reviewed June 03, 2015

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8.8
Excellent
ziderman from Israel
Couple
Stayed 6 nights in March 2017

Comfortable, enjoyable stay. Concierge extremely helpful in assisting with (self) touring arrangements.”

We enjoyed our stay at the Sheriton, Miyako. Although not situated in the main tourist areas, this was no real disadvantage as the regular hotel shuffle was available to take guests to the near-by train stations. We were particularly grateful to the ladies serving the concierge desk, and most especially to Mayumi Baton. She spent considerable time and effort in helping to arrange our touring to the Alps area - booking tickets, advice on itineraries, detailed print-outs of bus stations ( so we could find them readily) - even sitting with us, with considerable patience, outside working hours. Excellent service, indeed!

Reviewed April 13, 2017

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8.7
Excellent
Joanne from United States
Family with young children
Stayed 5 nights in January 2012

Helpful Concierge & Convenient Shuttle”

Triple room, great concierge, convenient shuttle

Saito, our Concierge, was extremely helpful in providing maps and schedules, train fare info, nearby restaurants. Her English was excellent (which came in handy as it's tough finding English speakers as you are running around town, although everyone is so polite and tries to help.) I'm a DIY gal so I had Googled directions for everything myself already, but thought I'd just check with concierge to make sure my directions were good. Saito found many ways to get to places faster, had much better maps to everything. Even though I thought we had a quirky itinerary (see Sightseeing Tips) as this trip was all about my boys, Saito knew everything. She also helped us find a doctor (downstairs clinic) when my son's asthma started acting up from the cold weather. Sheraton has a very convenient Shuttle every 15 minutes to and from Meguro JR station. Lots of restaurants near station. Booked a triple room on Agoda for $200USD per night and thought it was a decent price. I wasn't able to get a Triple room directly from SPG site. Rooms were fine. Most TV stations in Japanese. Bathrooms were very clean, but could use updating. Lobby has view to beautiful trees which were dusted with snow during our stay. Gorgeous!

Reviewed January 30, 2012

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8.7
Excellent
MEI from Australia
Couple
Stayed 3 nights in January 2014

Great hotel, good service and food”

Room standard was good, staff were delightful, good quality restaurant

This was a very nice sheraton hotel, large rooms and comfortable. Great service and helpful staff. Not the most central location for Tokyo, but 15min shuttles to town and train station mean this is not a problem. A very enjoyable stay, would stay there again.

Reviewed January 19, 2014

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8.7
Excellent
James from United States
Couple
Stayed 2 nights in April 2011

Gorgeous Hotel with Excellent Service”

Many On-Site Amenities, attentive staff, good connectivity within Tokyo

this easily ranks as one of the best hotels that i've ever stayed in. the lobby spaces are beautiful and functional. the staff were extraordinarily helpful - a number spoke good english. the concierge was very well organized with maps and directions to most anything in tokyo. free shuttle is provided every 15 min to meguro train station --- mornings to shinagawa shinkansen station. . our room was well appointed and had a great view. there are four restaurants, a japanese garden, health club with indoor swimming pool, a wedding chapel, and several shops right on site. for a high-end hotel, the price was very reasonable.

Reviewed April 18, 2011

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8.7
Excellent
Lau from Hong Kong SAR, China
Couple
Stayed 1 night in July 2013

A retreat in a vibrant city”

Comfortable room, garden, shuttle to Meguro and Shinagawa

We had a comfortable and enjoyable stay in the hotel. We were impressed with the room, the garden, and the service. The hotel is located in a quiet residential neighborhood, where we can see a different side of Tokyo. Shuttle service to Meguro and Shinagawa provides much convenience. At Shinagawa, we can take the train and get to the Haneda airport in around 20 min. Do note that like some other hotels in Tokyo, you need to pay a fee to use the swimming pool.

Reviewed July 11, 2013

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8.3
Excellent
Amy from United States
Group
Stayed 1 night in March 2011

Spacious, modern, clean rooms”

The triple room we booked had more than enough space for three beds. The staff is helpful and speaks English, which is always a plus in Japan. The hotel shuttle takes passengers to the two closest train stops. The second one is a large stop with plenty of restaurants and shops. The hotel also provides a shuttle to Shinagawa station, which is very convenient for travellers, like us, who use the Shinkansen. Free internet access in the room is another plus.

Upon arrival the hotel quickly processed our information and got us to our room. As mentioned, the rooms are large, clean and comfortable. The hotel is not in the heart of the city, but it is close to a train station. I work in Nagoya and travel to Tokyo a few times a year and often stay in the heart of the city when I do visit. This was my first time staying in this part of the city and I liked the feel of it. It was not as hectict as places like Shinjuku and Ginza and was quite relaxing. We got a much nicer hotel for the price than we expected. We did not dine in the hotel, and so I cannot rate the restaurants.

Reviewed March 07, 2011

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8.3
Excellent
Craig from United Kingdom
Business traveler
Stayed 2 nights in July 2013

Good stay, big room, comfortable bed”

hi speed internet. Large Room. Nice public areas.

This was a great bargain from Agoda. The room was very large by japanese standards and comfortable. The decor was very outdated, but the room was clean and in good condition. The level of service provided by all staff was excellent. Location is close to Shinagawa station and is within walking distance of Roppongi and Tokyo Tower. There are subway stations close by also.

Reviewed July 29, 2013

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8.3
Excellent
Lori from United States
Family with young children
Stayed 10 nights in June 2012

Wonderful service-espcially the concierge!”

convienent bus service and tours pick up you up at the door

the room was larger than we thought it would be. older hotel which needed some updating. the japanese garden was a nice plus right behind the hotel! we did not know it was there. the spa was unusual compared to america, and cost a lot per day. we only went to swim once. the restaurants have really good food, but a little pricey. the service was really great! from the front door to the cleaning lady-no problems at all! the concierge was we used almost daily! they made the trip really easy and got us everywhere we needed to be and how much it would cost and time. they booked our tours and all of it worked out perfectly! they work really hard and they are all very very nice! i would recommend this hotel if they go to tokyo. we enjoyed our first visit to japan! thank you

Reviewed July 11, 2012

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8.3
Excellent
Cynthia from Philippines
Family with teens
Stayed 5 nights in March 2015

great Hotel in tokyo”

big rooms, easy access to train stations because it has free shuttle and staff are very accomodating; the consierge gives comprehensive details on places you want to go..

My stay at Sheraton waw really cool... had a comfotable rest because they have big rooms with comfotable beds... consierge are very helpful and accomodating to us regarding our restaurant reservations and gives comorehensive information regarding our do it yourself tour... there is a shuttle that runs every 15 mins to nearest teain station that makes it.comfirtable for us to go to tourist destinations..love this hotel.

Reviewed April 08, 2015

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8.3
Excellent
JOAN from Philippines
Family with teens
Stayed 3 nights in May 2015

Convenient because of hotel shuttle bus”

Shuttle bus, quiet neighborhood, comfortable big room

Although far from the Shinagawa and Meguro Station, we appreciated the availability of the shuttle bus to nd from hotel every 15 minutes and it made our travel in Tokyo so easy. On our first night, we experienced an earthquake but since we did not sensed any commotion within the hotel, we felt quite at ease. Also, when we inquired from the reception, they said it's just normal in otel makesJapan so our anxiety subsided. Room was very clean and comfortable and welcoming after long-day trips. One downside though is that there is no free bottled water.

Reviewed July 19, 2015

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9.7
Exceptional
Sebastian from Finland
Couple
Stayed 1 night in February 2016

One of the best Sheratons ever”

Staff, gym, sauna

I stayed in many many sheratons worldwide but this one had the best service so far!! And the fecilities at the Sauna and SPA are just so amazing. Really give heads up to all the staff! Breakfast was also heaven! They there are unlimited yumyum blueberries!

Reviewed February 17, 2016

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10.0
Exceptional
Sherley
Family with young children
Stayed 1 night in November 2010

Luxurious hotel”

The location & the building
None

The hotel is nice, and the location is strategic. We can go to a lot of place in the city because it is also easy to find the transportation from this hotel. We recommend other tourists to stay in this hotel. The price is quite affordable, and the price is worth the stay. The room is also clean and we got a good service from the staff. Thank you.

Reviewed December 15, 2010

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9.2
Exceptional
alex from Australia
Couple
Stayed 1 night in April 2013

On honeymoon ”

The third hotel in Tokyo as the final leg of the trip. Had a good jazz band in the lounge. Good ambience. Would stay again. Not much around hotel walking distance but there is a regular free shuttle bus to the train station

Reviewed May 27, 2017

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