Sheraton Mustika Yogyakarta Resort & Spa

Sheraton Mustika Yogyakarta Resort & Spa

JL Laksda Adisucipto KM 8.7, Yogyakarta Airport, Yogyakarta, Indonesia, 55282
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Junior Suite Sheraton Mustika Yogyakarta Resort & Spa
Junior Suite
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    Lobby Sheraton Mustika Yogyakarta Resort & Spa
    Interior view Sheraton Mustika Yogyakarta Resort & Spa
    Interior view Sheraton Mustika Yogyakarta Resort & Spa
    Club Room Sheraton Mustika Yogyakarta Resort & Spa
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     Sheraton Mustika Yogyakarta Resort & Spa

    Sheraton Mustika Yogyakarta Resort & Spa Reviews

    7.9
    Very good
    /10
    (964 reviews)See what guests said
    7.6
    Very good

    "Hotel clean and all OK, breakfast very nice and good taste."

    Nikolas

    -

    November 26, 2018

    8.3
    Excellent service
    Recommended by 87% of guests

    Things you’ll love about Sheraton Mustika Yogyakarta Resort & Spa

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    This property is in high demand!Last booked 4 hours ago
    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Super Fun Tours - Day Tours1.14 km
  • Akademi Angkatan Udara Maguwo1.19 km
  • Islamic University of Indonesia2.86 km
  • Plaza Ambarukmo2.99 km
  • Museum Affandi3.55 km
  • Batik Painting Art Gallery4.05 km
  • Saphir Square4.17 km
  • Lippo Plaza Jogja4.26 km
  • Gejayan Street4.34 km
  • Yogyatourium4.56 km
  • Value for money7.8
    Distance to city center8 Km
    Location rating7.8
    Nearest airportAdisucipto International Airport (JOG)
    Distance to airport1.2 km

    Rooms available at Sheraton Mustika Yogyakarta Resort & Spa

    7.9
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Lagoon Access
    Lagoon Access
    ...
    • Room size: 42 m²/452 ft²
    • Lagoon view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe View Room
    Deluxe View Room
    ...
    • Room size: 42 m²/452 ft²
    • Mountain view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Deluxe Garden View
    Deluxe Garden View
    ...
    • Room size: 42 m²/452 ft²
    • Garden view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Twin/Double room - De Luxe - Garden View
    Twin/Double room - De Luxe - Garden View
    ...
    • Balcony/terrace
    • Bathtub
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Balcony/terrace
    • Bathtub
    Enter dates to see prices
    Double room - De Luxe
    Double room - De Luxe
    ...
    • Balcony/terrace
    • Bathtub
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Balcony/terrace
    • Bathtub
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for Sheraton Mustika Yogyakarta Resort & Spa?

    What people love about Sheraton Mustika Yogyakarta Resort & Spa

    • 6.4
      Good

      "My stay here was quite satisfying."

      Gurudev

      |

      September 18, 2018

    • 9.2
      Exceptional

      "It was a nice hotel and we enjoyed having breakfast with a view of the volcano."

      Heinz

      |

      July 4, 2017

    • 9.2
      Exceptional

      "The staff was extremely friendly."

      Heinz

      |

      July 4, 2017

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    More about Sheraton Mustika Yogyakarta Resort & Spa

    More about Sheraton Mustika Yogyakarta Resort & Spa

    8.0
    Very good

    "The staff is so friendly and helpfull."

    Jessica

    |

    January 5, 2019

    An overview

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    What they offer

    5.2
    Review score

    "Overall good."

    yulia

    |

    January 3, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sheraton Mustika Yogyakarta Resort & Spa from real guests

    Agoda Reviews (964)Booking.com Reviews (577)
    7.9
    /
    10
    Cleanliness7.8
    Facilities8.1
    Location7.8
    Room comfort and quality7.9
    Service8.3
    Value for money7.8
    Provided by verified guests of Agoda
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    All guests (964)
    All room types

    Show reviews that mention 

    Showing 833 verified guest comments
    12345
    8.0
    Excellent
    Jessica from Indonesia
    Family with young children
    Guest room, 1 King, Mountain view, Balcony
    Stayed 6 nights in December 2018

    Just good”

    The room is spacious but old and smell old. Its in renovation and the view is so great. The breakfast is not as 5 star hotel with a little variety and not taste good. The staff is so friendly and helpfull. The kidsplayroom is so boring and no much activity that can be done and played.

    Reviewed January 05, 2019

    Dear Jessica, Thank you for taking the time to write to us regarding your recent stay at Sheraton Mustika Yogyakarta, I am glad to share that our revamp plan is happening this year, we hope we can exceed your expectation when you have us back again in your soonest time. Thank you for having your concern to all of these. Trust this review would be our notes and I will share it with the other team member for our further review. We constantly do our utmost to provide a highest service in our facilities, including restaurants, to present a unique cuisine and experience. Your comments have been shared with our culinary team so that we may ensure an enjoyable dining experience for guest. Once again, thank you for choosing us. We look forward to welcoming you back home for another memorable experience. Best regards, Sheraton Mustika Yogyakarta Resort & Spa Team

    Show more
    Sheraton Mustika Yogyakarta Resort & Spa
    8.0
    Excellent
    Oscar from Indonesia
    Family with young children
    Guest room, 1 King, Mountain view, Balcony
    Stayed 3 nights in December 2018

    5 stars hotel near airport”

    Great hotel that is near airport and offers 5 stars hotel facilities, breakfast are great and room are comfortable with lots of jogja’s craftsmanship...keep in mind to close tight the window in rainy season, moth is everywhere outside in their garden

    Reviewed December 26, 2018
    8.8
    Excellent
    Manish from Singapore
    Family with young children
    Guest room, Queen, Garden view, Balcony
    Stayed 3 nights in February 2019

    Convenient stay ”

    Very convenient stay - right Next to the airport so visiting Borobudur and prambanan was pretty easy. Although getting into town takes a bit longer. Very clean and convenient hotel - the Indian restaurant is amazing - serving one of the best Indian foods I had in indonesia in the trip which included bali . Very relaxing atmosphere

    Reviewed February 09, 2019
    8.4
    Excellent
    sektino from Indonesia
    Couple
    Guest room, 1 King, Mountain view, Balcony
    Stayed 2 nights in February 2019

    Balcony, big garden n swimming pool”

    Big room with balcony. Staff is awesome. Location near airport.

    Reviewed February 27, 2019
    10.0
    Exceptional
    Nurfajrianti from Indonesia
    Business traveler
    Guest room, Queen, Garden view, Balcony
    Stayed 1 night in February 2019

    Great hotel”

    Sangat memuaskan.

    Reviewed February 13, 2019
    4.8
    Arshella from Indonesia
    Family with young children
    Guest room, 2 Twin/Single Bed(s), Garden view, Balcony
    Stayed 1 night in December 2018

    Hotel in renovation, moulded, damp room,, bed bugs, ac not working need to change room.”

    Bitten by bed bugs, room damp and moulded. Some rooms in renovation so lots of dust. Unpleasant experience although hotel is big and spacious not all facilities are treated. Swimming pool Ok but surroundings unclean lots of ants.

    Reviewed December 30, 2018
    10.0
    Exceptional
    Phyu from Thailand
    Family with young children
    Junior Suite
    Stayed 1 night in April 2018

    Exceptional”

    This hotel pays attention to details. We booked two hotels while in Indonesia, Sheraton Mustika in Yogyakarta and Novotel Benoa in Bali. We requested airport pick up from both hotels via agoda and Sheraton was on time while Novotel did not even show up. For us, travelling with young kid, Airport pick up service is extremely important and Sheraton deliver that. The staff were well trained and very polite. Thank you Sheraton for making our time in Yogyakarta extremely peaceful.

    Reviewed April 17, 2018
    7.6
    Very good
    Nikolas from Indonesia
    Business traveler
    Guest room, Queen, Garden view, Balcony
    Stayed 2 nights in November 2018

    Near from airport but far from main road”

    Hotel provide free shuttle to / from airport and Malioboro area, Good hotel but old and some area under renovating and it should be goods after that. Hotel clean and all OK, breakfast very nice and good taste. good view and many photo spot inside the hotel area, Staff very helpfull and friendly.

    Reviewed November 26, 2018
    10.0
    Exceptional
    Galindra from Indonesia
    Couple
    Lagoon Access
    Stayed 5 nights in June 2018

    A piece of heaven in Jogja.”

    Far from the crowd, holy like naturally fortified heaven. Peaceful ambient, complete dining, and very familiar and warmful staff. The value you enjoy is over than the price you pay.

    Reviewed January 20, 2019

    Dear Galindra, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! It’s an honor to receive a wonderful review in reference with your recent stay with us. It is so delighted to know how impressed you were with both the facilities and the services that we provided. It has been our pride to deliver genuine service in order to bring satisfaction to all guests. Happy guests are the best reward for all of us here. Last but not least, thank you for taking time to review us and hopefully we can welcome you back in your next stay. Warmest regards, Sheraton Mustika Yogyakarta Resort & Spa Team

    Responded January 22, 2019
    Sheraton Mustika Yogyakarta Resort & Spa
    10.0
    Exceptional
    Devaraja from Singapore
    Couple
    Club Room
    Stayed 4 nights in February 2018

    Relax At Sheraton Mustika Yogyakarta”

    Our 4 days stay was very relaxed and was well taken care by the Hotel Staff. We booked Club floor rooms so We got enjoy the exclusive Cocktails and Mini Dinner at the Sheraton Club Lounge. The staff at the Club Lunge was very so accommodating for ALL our request t hat we were impressed. We had a Great 4 days at Sheraton Mustika Yogyakarta They have complimentary Airport Transfer to and Fro and Shuttle Malioboro streets where U can do all your shopping. Value for money I will DEFINITELY recommend this Hotel to my Friends

    Reviewed February 22, 2018
    8.8
    Excellent
    Voon from Malaysia
    Couple
    Deluxe View Room
    Stayed 3 nights in April 2017

    The hotel room is clean and big”

    The hotel room is clean and big. Hotel is 10 min drive to Malioboro street and have complimentary shuttle to/fro. However hotel is very far from Borobudur temple (1.5 hour). The hotel staff are friendly.

    Reviewed April 25, 2017
    10.0
    Exceptional
    Stacey from Singapore
    Group
    Deluxe View Room
    Stayed 4 nights in May 2016

    10 out of 10!!!”

    First of all. i booked this hotel as wedding anniversary present for my parents not only because I like the Sheraton brand and level of class and comfort associated with it. I also chose it because of the warmth of the staff and personal touch from all staff across the board whether it was front desk, f&b, guest relations or the General Manager. Its the small things that this particular branch of Sheraton in Jogja that makes me and most importantly my parents who are fussy want to come back. The breakfast was good, the spa treatment simply heavenly and the level of security at its best. Put it this way... My mom who is very particular about cleanliness, food and room set up said that we only need to stay at Sheraton Mustika the next time we come back. That statement in itself is proof of why the Sheraton Mustika should be always the preferred choice.

    Reviewed May 22, 2016
    9.2
    Exceptional
    Peter from United States
    Solo traveler
    Deluxe Garden View
    Stayed 1 night in February 2016

    Java Retreat”

    For western visitors, staying at this hotel is like taking step back in time to when life was more relaxed and not so rushed as modern day living demands. Excellent, friendly staff and wonderful service. The hotel garden, pools, and grounds are classic and very well maintained. The room interiors are now beginning to show their age. Very comfortable and peaceful atmosphere, but new fittings for closets and light fixtures in some places would improve the customer experience. There is a problem with bath towels. They are old, all need to be replaced, and there doesn't seem to be enough of them available! This situation is very strange for a Starwood group hotel of this class.

    Reviewed February 15, 2016
    9.3
    Exceptional
    Roopa from Singapore
    Couple
    Deluxe View Room
    Stayed 4 nights in January 2016

    Comfortable & Clean”

    Food, Service and Cleaniness was great

    I did not get to use the facilities so it was rather wasted. The hotel had top class service and rooms were clean. Except there was alot of moth and lizards at the balcony at night so we did not go out to relax at the balcony. Had a wonderful stay at Sheraton.

    Reviewed January 15, 2016
    8.3
    Excellent
    Ardian from Indonesia
    Family with young children
    Stayed 2 nights in November 2015

    Nice place to stay in Yogyakarta”

    Lagoon Room, Food and Staff services

    The lagoon room was great with fabulous back view. The pool was side by side with the back terrace and gave us a very relaxing moment. But the pool water quality were very poor. Their staff hospitality were very good.

    Reviewed November 30, 2015
    8.3
    Excellent
    I from Indonesia
    Family with teens
    Stayed 1 night in October 2015

    Nice Hotel worth to stay”

    Comfort room and delicious meals

    I was here on the weekend with my father and also sister. We stay on the club floor. Actually we like this hotel with nice landscape which my father like so much. Room are comfort and meals are delicious. But the only thing that make us feel discomfort are the pick-up were really late. We already reserve in advance for free pick-up and also inform our flight change and confirm it already by reservation. We wait for an hour in airport for the pick up are coming. This look not represent five star hotel service until we call the hotel and they send pick-up when we already take a cab. On that time we bring senior citizen which is need rest after morning flight. Other thing is the towel provide is quit old towel especially for the room like us stay in Club floor. Hope that can improve in future and not happen again. Other service were excellent, I appreciated the hospitality of Ms. Indah and team in the club lounge givinf us peace of mind after troubling of pick-up service. We love the pool also food in restaurant with many choice. We consider to come back but not sure with the pick-up service they provide will be on time.

    Reviewed November 04, 2015
    10.0
    Exceptional
    Stacey from Singapore
    Couple
    Stayed 3 nights in October 2015

    great location, great food, great spa, great time”

    location, food, surroundings

    Chose this hotel due to the great level of accessibility and convenience for movement. The breakfast was good. Location was fantastic with free shuttle to town, close proximity to the airport meant that I didn't have to wake up to leave too early to the airport. Close to prambanan temple. Service was good. Only the rooms looked a bit tired and dark but was clean nonetheless. So it was all good.

    Reviewed October 09, 2015
    9.3
    Exceptional
    kok from Malaysia
    Couple
    Deluxe View Room
    Stayed 2 nights in June 2015

    Awesome hotel to stay”

    Staff service, facility, cleanliness, comfort

    Was very satisfied with the service rendered and the hotel staff very helpful to attend my every request, they worth the acknowledgement. Miss the facility and pillow there, they even offer volcano view room for me, I can't forget about that. Price is worth that what you pay and the only thing I want to complaint is about the internet connection, it was very bad and can't fix. Hope the management can look into it. Looking forward a next stay here.

    Reviewed June 28, 2015
    8.0
    Excellent
    DJOKO from Indonesia
    Family with teens
    Deluxe Garden View
    Stayed 3 nights in November 2014

    good hotel but need renovation”

    good landscape, large room, balcony

    We frequently stay on this hotel as my family like the atmosphere/landscape, while myself like its large room with balcony. But lately the hotel need to renew the furnitures especially at the lobby as getting too old. No complain with the room conditions, but the lobby area will downgrade the hotel level surely. Anyway, will keep staying here again.

    Reviewed November 21, 2014
    8.0
    Excellent
    Lee from Singapore
    Group
    Club Room
    Stayed 2 nights in July 2014

    Nice big Hotel”

    Location, nice surrounding, nice building

    I love my stay in sheraton Mustika. Firstly it is near to the hotel. Secondly, the hotel architect is nice with, what I like most was the lobby on the top of the "hill" and is on the 7th floor and the rooms are on the lower floors. Thirdly, the food are nice and the staff are all friendly.

    Reviewed September 22, 2014
    12345
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    Sheraton Mustika Yogyakarta Resort & Spa
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    • Very good location
    • Jalan Malioboro Street