Sheraton New Orleans Hotel
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Interior view Sheraton New Orleans Hotel
Interior view Sheraton New Orleans Hotel
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8.3
Excellent
/10
(17 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location
  • Jamie Hayes Gallery650 m
  • Jackson Square760 m
  • St Louis Cathedral770 m
  • French Quarter790 m
  • The National WWII Museum1.02 km
  • Royal Street2.97 km
  • Garden District3.15 km
  • Frenchmen Street3.89 km
  • Sydney & Walda Besthoff Sculpture Garden4.61 km
  • City Park5.5 km
  • Sheraton New Orleans Hotel

    500 Canal Street, Central Business District, New Orleans (LA), United States, 70130 - See map

    This property is in high demand!

    Booked 87 times

    "Fantastic facilities and great view of the Mississippi (if lucky enough to get a room on that side of the hotel)."
    Shannon - December 30, 2017
    Excellent service
    8.8 rating for service
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent facilities on premise
    8.3 facilities on premise
    Excellent comfort
    8.0 room quality and comfort
    • Air conditioning

    • Daily housekeeping

    • Bar

    • Poolside bar

    • Fitness center

    Cheaper than 96% of all properties in New Orleans (LA) in the last 24 hoursCompared to 1,450 New Orleans (LA) properties at Agoda for various dates
    Property ranking|Compared to 1,450 New Orleans (LA) properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.0/10
    Service score
    8.8/10
    Cleanliness score
    8.7/10
    Better than
    99
    %
    of New Orleans (LA) properties
    Better than
    99
    %
    of New Orleans (LA) properties
    Better than
    98
    %
    of New Orleans (LA) properties
    Better than
    98
    %
    of New Orleans (LA) properties
    Value for money6.9
    Location rating9.3
    Nearest airportLakefront Airport (NEW)
    Distance to airport10.2 km

    Rooms available at Sheraton New Orleans Hotel

    8.0
    Very good
    Room comfort & quality
    Club level, Guest room, 2 Double
    Club level, Guest room, 2 Double
    ...
    • Non-smoking
    • Executive lounge access
    Enter dates to see prices
    Club level, Guest room, 1 King
    Club level, Guest room, 1 King
    ...
    • Non-smoking
    • Executive lounge access
    • 1 king bed
    Enter dates to see prices
    Guest room, 1 King, City view
    Guest room, 1 King, City view
    ...
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Club lounge access, Presidential Suite, 1 King, Sofa bed
    Club lounge access, Presidential Suite, 1 King, Sofa bed
    ...
      Enter dates to see prices
      Guest room, 2 Double, City view
      Guest room, 2 Double, City view
      ...
      • Non-smoking
      • 2 double beds
      Enter dates to see prices
      Club lounge access, Executive Suite, 1 King, Sofa bed
      Club lounge access, Executive Suite, 1 King, Sofa bed
      ...
      • Non-smoking
      Enter dates to see prices
      Club level, Executive Suite, 1 King, Sofa bed
      Club level, Executive Suite, 1 King, Sofa bed
      ...
      • Executive lounge access
      • 1 king bed
      Enter dates to see prices
      Traditional, Guest room, 2 Double
      Traditional, Guest room, 2 Double
      ...
      • Non-smoking
      • Separate shower/bathtub
      • 2 double beds
      Enter dates to see prices
      Governor's, Club lounge access, Suite, 1 King, Sofa bed
      Governor's, Club lounge access, Suite, 1 King, Sofa bed
      ...
      • 1 king bed
      Enter dates to see prices
      Traditional, Guest room, 1 King
      Traditional, Guest room, 1 King
      ...
      • Non-smoking
      • Separate shower/bathtub
      • 1 king bed
      Enter dates to see prices
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      More about Sheraton New Orleans Hotel

      More about Sheraton New Orleans Hotel

      7.6
      Very good

      "Great location!"

      Tammy

      |

      November 26, 2016

      An overview

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      Most talked about facilities

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Continental

      Restaurants on site

      Roux Bistro
      Cuisine:Cajun/Creole
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Sheraton New Orleans Hotel from real guests

      Overall rating
      8.5
      Excellent
      From 1446 reviews
      Provided by verified guests of
      Agoda Reviews (17)Booking.com Reviews (829)
      Rating via Agoda8.3
      /
      10
      Excellent
      Cleanliness8.7
      Facilities8.3
      Location9.3
      Room comfort and quality8.0
      Service8.8
      Value for money6.9
      High score for New Orleans (LA)
      Rating
      9+ Exceptional (4)
      8-9 Excellent (2)
      7-8 Very Good (3)
      6-7 Good (1)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (4)
      Jun - Aug (2)
      Sep - Nov (4)
      Dec - Feb (2)
      All guests (17)
      All languages
      Showing 12 verified guest comments
      10.0
      Exceptional
      PHYLLIS from United States
      Group
      Traditional, Guest room, 2 Double
      Stayed 4 nights in March 2019

      SHERATON NEW ORLEANS”

      Great accommodations! ! Housekeepers were absolutely wonderful and so very helpful!

      Reviewed April 03, 2019
      9.6
      Exceptional
      Sean from Canada
      Couple
      Stayed 5 nights in November 2018

      Great Location ”

      Stayed for 5 nights. Close to the French quarter. Hotel security was excellent. Th only negative is the walls are a little thin and you can hear your neighbors quite easily.

      Reviewed November 29, 2018
      8.0
      Excellent
      Jia from Singapore
      Business traveler
      Stayed 5 nights in September 2018

      Good location. ”

      Good location with average facilities.

      Reviewed October 02, 2018
      9.2
      Exceptional
      Shannon from Australia
      Group
      Stayed 3 nights in December 2017

      Exceptional”

      Fantastic hotel, great location just far enough away from noisey Bourbon St but still within walking distance. Fantastic facilities and great view of the Mississippi (if lucky enough to get a room on that side of the hotel). No issues with this hotel at all.

      Reviewed December 30, 2017
      9.6
      Exceptional
      Melanie from Australia
      Group
      Stayed 4 nights in May 2017

      Great location”

      Location was fantastic, easy to get around. Helpful staff, an enjoyable stay.

      Reviewed October 18, 2017
      4.8
      Kai from United States
      Business traveler
      Stayed 2 nights in February 2017

      The interior of the building is incredibly dated. It doesn't match the Sheraton brand. For what I paid, I was looking for a place that is clean, relatively modern and upbeat. ”

      In my first room, the tub faucet was dripping non-stop. The room was dark and gloomy. Normally, I am not a fuzzy traveller but I had to ask for a room change. The second room I was assigned was slightly better. It was on the 28th floor. The mirror in front of the work desk was missing a piece of the mirror. Every 10 to 20 minutes, it felt like someone was skating across the ceiling. It was like this all day.

      Reviewed February 15, 2017
      7.6
      Very good
      Tammy from United States
      Couple
      Stayed 2 nights in November 2016

      looks are deceiving”

      Great location! Didn't tell us upon booking abou the $45 a night parking! Beds hard! Television didn't work and no TV guide! Room service very expensive!

      Reviewed November 26, 2016
      9.0
      Exceptional
      Judy from Australia
      Couple
      Stayed 3 nights in July 2013

      Ideal location in NOLA!”

      Convenient location, high standard hotel

      We really enjoyed our stay at the Sheraton. Our room was modern, clean and spacious; we felt very comfortable during our stay. The room did not have free wifi, but free wifi was available in the lobby. The hotel location was PERFECT: right across from the French Quarter, walking distance to all the restaurants and bars, also Bourbon Street was only a few blocks away. The trolley cars run right through Canal St making it convenient to hop on and head to other tourist destinations in the area. Overall we were pleased with our stay and highly recommend this hotel!

      Reviewed August 02, 2013
      6.3
      Good
      Nicholas from United States
      Couple
      Stayed 3 nights in July 2010

      Sheraton New Orleans Hotel”

      Location
      No ammenities. Not nice enough for a four star hotel. Have to pay for internet and parking.

      My stay at the Sheraton was adequate but a let down. The location was great but the hotel itself was far below the standards of a four star hotel. There were basically no extras. No fridge. No free internet. You have to pay for parking. You even have to pay to use the gym or sauna. To top it off the beds weren't very comfortable. Overall the Sheraton is a tourist trap.

      Reviewed July 29, 2010
      8.7
      Excellent
      Hiroaki from Japan
      Business traveler
      Stayed 1 night in May 2013

      広くて快適”

      綺麗内部屋で過ごしやすかったです。中心部にありどこへでもアクセス可能です。ホテルのデザインが良いです。
      Reviewed May 22, 2013
      5.0
      Takeshi from Japan
      Business traveler
      Stayed 7 nights in April 2013

      場所がよい”

      場所がよいこと、メジャーネーム好きな人にはメジャーネームであること、大型ホテル好きには大型であること以上

      ・フロント業務の基礎的な知識不足から、効率が悪くチェックインに以上に時間がかかり不愉快 ・予約時のプランと異なる部屋の案内を受け、説明を行ってもなかなか応じず、対応が素人かつ不愉快 ・ルームクリーニング不要とする際のリワードをチェックイン時に受け入れたが、リワードが実施されず、業務品質が低い ・場所がよくアクセスがよい ・設備はよくもなく悪いというほどでもない ・総合的には、気が利かない大型ホテルという印象で、積極的にリピートする理由はない

      Reviewed May 10, 2013
      7.7
      Very good
      xie
      Solo traveler
      Stayed 1 night in October 2012

      服务不错,位置一流”

      位置好

      很多东西是不是花钱不知道,酒店前台居然不接电话,不过地理位置真的不错,离市中心和密西西比河很近,很有意思。酒店入住需要用信用卡押金。这点不喜欢。酒店很需要改进其服务和收费事项。小东西比如水和wifi都应该免费,不然怎么称得上四星级酒店。

      Reviewed October 24, 2012
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      Sheraton New Orleans Hotel
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      • Exceptional location
      • Jamie Hayes Gallery
      • New Orleans Amtrak is within 1.23 km