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Sheraton New York Times Square Hotel
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Sheraton New York Times Square Hotel

811 Seventh Avenue, Midtown West, New York (NY), United States, 10019 - See map
Free Wi-Fi
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Top of the Rock
Within 460 m of property
See map
Popular landmarks
Planned Parenthood 20 m
NYC Visitors and Conventions Bureau 30 m
NYC & Company 40 m
Seventh Avenue Subway Station 40 m
An American Craftsman 110 m
AXA Gallery 110 m
Broadway Theatre 110 m
Equitable Gallery 120 m
Ed Sullivan Theater 130 m
Iridium 160 m
Nearby landmarks
Top of the Rock 460 m
Times Square 600 m
Broadway 600 m
Central Park 1.09 km
Grand Central Terminal 1.17 km
Empire State Building 1.61 km
The Metropolitan Museum of Art 2.41 km
High Line 2.51 km
The National 9/11 Memorial & Museum 6.27 km
Statue of Liberty 9.71 km
9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
Attention

This property is in high demand!

22 travelers have booked today.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Eco & Adventure
Canoeing
Hiking
Workout and Leisure
Fitness center
Mind - Body
Yoga room
  • 40 meters to public transportation

  • Located in heart of New York (NY)

  • Currency exchange

  • Sauna

  • Air conditioning

Cheaper than 90% of all properties in New York (NY) in the last 24 hoursCompared to 1,925 New York (NY) properties at Agoda for various dates
Value for money7.4
Distance to city center0 miles
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.2 km

Rooms available at Sheraton New York Times Square Hotel

Very good
Room comfort & quality
7.9
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
...
  • Shower
  • Executive lounge access
  • 1 sofa bed and 1 king bed
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Premium Suite, 2 Bedroom Presidential Suite, City view
...
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    Club Level, Club lounge access, Guest room, 2 Double
    ...
    • City view
    • Non-smoking
    • 2 double beds
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    Club Access, Club lounge access, Guest room, 1 King
    ...
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      Superior, Guest room, 1 King, High floor
      ...
      • Shower
      • 1 king bed
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      Club level, Guest room, 1 King, City view, High floor
      ...
      • Room size: 23 m²/248 ft²
      • Shower
      • 1 king bed
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      Traditional, Guest room, 2 Double
      ...
      • Non-smoking
      • Shower
      • 2 double beds
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      Traditional, Guest room, 1 King
      ...
      • Shower
      • 1 king bed
      Enter dates to see prices
      Superior, Guest room, 2 Double, High floor
      ...
      • Non-smoking
      • Shower
      • 2 double beds
      Enter dates to see prices
      Traditional, Guest room, 1 Queen
      ...
      • Shower
      • 1 queen bed
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Sheraton New York Times Square Hotel?

      Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Sheraton New York Times Square Hotel?

      For those who wish to drive their own cars, Sheraton New York Times Square Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Sheraton New York Times Square Hotel?

      Sheraton New York Times Square Hotel does not permit smoking in any of its rooms or indoor areas.

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      Property ranking|Compared to 1,925 New York (NY) properties
      See all rankings
      Location score
      9.3/10
      Room comfort score
      8.0/10
      Cheapest price score
      Service score
      7.9/10
      Better than
      96
      %
      of New York (NY) properties
      Better than
      94
      %
      of New York (NY) properties
      Better than
      90
      %
      of New York (NY) properties
      Better than
      86
      %
      of New York (NY) properties
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      Overall rating:
      8.0
      Excellent
      116 reviews
      Cleanliness
      8.1
      Facilities
      7.8
      Location
      9.3
      Read all reviews >
      More about Sheraton New York Times Square Hotel

      More about Sheraton New York Times Square Hotel

      Blending cosmopolitan architecture with premium service, the Sheraton New York Times Square Hotel allows guests to relax in the hectic city of New York. The guestrooms feature contemporary décor and have the ambiance of a premium home. No detail has been overlooked here, from the cozy duvet covers to the position of the premium wood desks that overlook the city. To add to the comfort, this hotel uses the Sheraton Sweet Sleeper Bed which is tailored to help with a great night of sleep. The 36th to the 42rd floors contain the Deluxe Rooms which provide extra details like complimentary bathrobes. The Avenue Restaurant, located on the premises, offers delicious American cuisine with views of Seventh Avenue.

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      Most talked about facilities

      Internet
      2 mentions
      Breakfast
      1 mention
      Housekeeping
      1 mention

      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Buffet

      Restaurants on site

      Hudson Market
      Cuisine:American
      Menu:Buffet
      Starbucks Café - Library Bar
      Cuisine:American
      Menu:Buffet

      Nearby restaurants

      American cuisine
      American cuisine
      810 Deli Incorporated
      20 m American, Delicatessen
      Rosie O'Grady's
      30 m American, Bar, Gluten Free
      TGI Friday’s
      50 m American, Bar
      Italian cuisine
      Italian cuisine
      Pasta D'oro
      140 m Italian
      Etrusca Cucina Toscana
      170 m Italian
      Famous Original Ray's Pizza
      180 m Italian, Pizza
      Asian cuisine
      Asian cuisine
      Mr. Robata
      100 m Asian, Japanese, Sushi
      Nanking - Manhattan
      190 m Asian, Chinese, Thai
      Radiance Tea House & Books
      190 m Asian, Chinese

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of Sheraton New York Times Square Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (116)Booking.com Reviews (773)
      8.0
      /
      10
      Cleanliness8.1
      Facilities7.8
      Location9.3
      Room comfort and quality7.9
      Service8.0
      Value for money7.4
      High score for New York (NY)
      Rating
      9+ Exceptional (15)
      8-9 Excellent (9)
      7-8 Very Good (16)
      6-7 Good (10)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (15)
      Jun - Aug (16)
      Sep - Nov (16)
      Dec - Feb (15)
      All guests (116)
      All room types
      All languages

      Show reviews that mention 

      Showing 62 verified guest comments
      1234
      8.3
      Excellent
      Kanchanika from Thailand
      Couple
      Stayed 1 night in May 2013

      convenient and comfortable”

      so convenient, fast check-in/check-out

      the bf and i decided to stay an extra night in nyc so we decided to book through through . the staff at sheraton had a difficult time finding our booking at first, as we had booked the previous night and it wasn't showing up in the system. location is key! this hotel literally sits on top of the b,d, and e train. 5th avenue's infamous high-end shopping street is just one station away. the e train will also take you to the airport in an hour for just $7.50 (2.50 subway fare + 5.00 air train fare). we opted for this as we were leaving during rush hour. additionally, walk down the block and you'll reach the infamous halal food cart! ate this at least 3 times - so amazing! the room itself is decent in size for a new york room. the rooms aren't anything fancy or artistic in design but it is clean and you get what you pay for. i ended up paying $ and for the convenience, especially in manhattan,this deal was unbeatable.

      Reviewed May 30, 2013
      7.7
      Very good
      Satoka from Japan
      Group
      Stayed 5 nights in October 2012

      Great location for value”

      The hotel was located right next to the subway and within walking distance to Times Square, Central Park and many other attractions.

      I chose this hotel for a trip with my mother who was visiting New York for the first time. I was attracted to the convenient location as well as the Sheraton name. In spite of the many reviews which mentioned that check-in took a long time, I did not wait more than 10 minutes. The elevators were very fast and I could get settled in without any problems. The room was clean and relatively quiet, although the bed skirts and bathroom walls did have some stains. The only thing I was not pleased with, was the toilet and shower. The water would not fill up in the tank about half the time after flushing. We basically opened the tank and manually lifted the pump to fix the problem each time (for five nights). The water pressure in the shower was also extremely low which meant that there was minimal noise coming from other rooms in the morning but it took longer than usual to wash up. All in all I am satisfied because I got a great rate, but would probably go elsewhere had I not gotten the 30% discount off the rack rate.

      Reviewed October 22, 2012
      9.3
      Exceptional
      John from Canada
      Couple
      Stayed 1 night in January 2015

      Great location for theater and art weekend”

      Location, facilities, service

      We came to NY for an artsy weekend involving 3 plays and two world class art museums-- the Met and the MOMA. Everything was comfortably and efficiently supported by staying at the Sheraton. It will be even better when they stop ripping guests off for internet charges, but a cell hot spot avoids that. Dining prices are also prohibitive when there are lots of great alternatives close by. Overall, a highly positive experience.

      Reviewed January 21, 2015
      10.0
      Exceptional
      Shah from Afghanistan
      Business traveler
      Stayed 2 nights in February 2015

      Near to Time Square ”

      Good hotel and nice rooms and near to TS new york

      Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provide

      Reviewed May 05, 2015
      6.0
      TANG from Hong Kong
      Couple
      Stayed 2 nights in June 2014

      Good location”

      Good location, convenience transportation, and surrounding restaurant

      Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provider, Con Edison, has mandated work for certain parts of New York City, which will directly affect our building. They will be shutting down the steam to make emergency repairs on their equipment in the street. This will require a steam shutdown on Friday, June 27th starting at 10pm and ending Saturday, June 28th at 8am. During this time there will be no hot water available...." We were one of the guests who was affected. So lucky hey.

      Reviewed July 03, 2014
      8.8
      Excellent
      marc from Australia
      Family with teens
      Stayed 3 nights in December 2015

      Great location for everything”

      Great value considering it's location to Times Sq, Central park. A bit of pain to get due to traffic but I'm guessing this is the same for everywhere in NY city. Rooms clean, small bathroom area but good hot water pressure.

      Reviewed January 23, 2016
      9.2
      Exceptional
      Angeline from United States
      Couple
      Stayed 1 night in May 2016

      Weekend Retreat”

      Hotel was wonderful. Only thing I'd request differently next time is to be no where near the elevators. Our room was lovely, but I couldn't sleep through either night of our stay because there was so much noise from the elevators going up and down.

      Reviewed May 09, 2016
      7.7
      Very good
      June from Singapore
      Couple
      Stayed 1 night in June 2013

      Great location, basic hotel”

      Central, convenient, basic

      Overall a good hotel due to location. Over crowded and understaffed. Waited v long for check in. Staff weren't too friendly. Got to pay for bag storage at us$3.25 per piece per day! (Cos we drove out to New Jersey for few days and came back). Location is good. Close to broadway and times sq. very convenient.

      Reviewed June 24, 2013
      7.0
      Very good
      Loic from France
      Business traveler
      Stayed 1 night in January 2010

      well located but definitely getting old”

      great location. decent price for New York. rater comfy rooms
      getting old.

      the hotel would definitely deserve a bit of a refresh exercise! Greatly located and comfortable rooms but really, the furnitures and all equipements, including windows and bathroom need to be replaced. Due to that, the price-quality ratio does not feel very good. Otherwise, great location, 3-5 minutes walking distance from Central Park and Times Squarre. A lot of different touristic spots around, lots of restaurants and theatres nearby. Overall, it's an OK hotel but don't expect a neat and classy room.

      Reviewed January 29, 2010
      7.6
      Very good
      Wai from Singapore
      Business traveler
      Traditional, Guest room, 1 Queen
      Stayed 7 nights in October 2019

      Comfortable stay at the heart of New York”

      Comfortable stay at the hotel which is located within proximity of everything that you need. Be warned that the hotel charges for wifi and even personal use of the fridge. The sensor-operated fridge auto-charges guests for minibar items each time something is removed from it, or if you place your own items in there. As I had by then purchased milk and yoghurt that need to be kept refrigerated, they asked me to pay US$50 for another fridge to be sent to me for use. It is as good as not having a fridge in the room!

      Reviewed October 17, 2019
      5.2
      Peter from Australia
      Couple
      Stayed 5 nights in November 2016

      Don't stay at this Hotel”

      The worst Sheraton Hotel that we have ever stayed at, the location is great but it's all downhill from there, don't waste your money on a club room. The lifts are hopeless it's not unusual to wait up to 35-40 minutes at busy times for s lift, it seeme that everybody is aware of the problem with the comport control system but not a lot is being done about it. The club lounge is only about half the size that it needs to be for the number of club rooms that they have. The complimentary breakfast has been shifted to the ground floor dining room but it is almost impossible to get a lift down there at busy tinmes but no allowance has been made to the opening times in fact at the advertised closing time tha staff rush all of the buffet food away, we complained that we had just been able to get down there but they didn't care. Beware of the price of drinks in the club lounge, a burn on will cost you $18 plus tax whereas in our most Sheratons particularly in Asia ana Australisia the drinks are complimentary

      Reviewed December 04, 2016
      10.0
      Exceptional
      Shyh from Singapore
      Business traveler
      Stayed 1 night in July 2016

      A great hotel at a great location”

      Situating at 7th Ave, the hotel is near major attractions such as Broadway, 5th Ave shopping belt and Central Park. There's a subway near the hotel about 3-5 minutes walk away that could bring you to Downtown for other attractions such as 9/11 Memorial Site and ferry to Statue of Liberty.

      Reviewed July 29, 2016
      6.7
      Good
      LEE from South Korea
      Solo traveler
      Stayed 1 night in May 2013

      Best location, very easy to get to the hotel ”

      public transportation, Central park & Time square

      El hotel Sheraton esta muy bien localizado. Esta cerca del parque Central y Time Square. La zona es segura.

      Reviewed June 02, 2013
      8.3
      Excellent
      IVAN from Venezuela
      Family with young children
      Stayed 3 nights in April 2014

      Fair. ”

      near restaurant, shopping and business oriented

      I have been at this hotel many times. It keep its good service, good beds and pillows. Very noisy environment, a lot of sirens, cracks, jet flights, etc. But still good enough

      Reviewed April 18, 2014
      8.0
      Excellent
      Roderick from United States
      Solo traveler
      Stayed 2 nights in May 2010

      Sheraton Hotel and Towers, New York”

      Location. Free wifi in the lobby. Nice breakfast in the club level lounge, but you have to pay extra for the club level. There is also free wifi at the club level, which also has two computers with internet access there.
      Have to pay extra for wifi in the room. Have to pay extra for the exercise room, which was busy and not very big. I forgot my iPod charger and the alarm clock was not an iPod charge, nor were any of the exercise machines.

      This was my third visit to this hotel. I like the location because it is so close to the Ed Sullivan Theater (Late Show with David Letterman). I recommend paying extra for the club level for the breakfast. I never took advantage of the club during the evening so I can't comment on that. Busy hotel but my rooms have always been quiet.

      Reviewed May 24, 2010
      8.0
      Excellent
      jeffrey from United States
      Family with young children
      Superior, Guest room, 2 Double, High floor
      Stayed 3 nights in December 2019

      Nice location just outside of the true crowds. ”

      Comfortable beds. Small but efficient room. Wish had own refrigerator. Staff overall nice. Location is great. Somewhat pricey at times.

      Reviewed December 23, 2019
      9.2
      Exceptional
      Chadi from Lebanon
      Couple
      Stayed 1 night in June 2016

      Best location ”

      This hotel had the best location with easy access to everything walking distance

      Reviewed June 30, 2016
      9.3
      Exceptional
      Keat from Malaysia
      Couple
      Stayed 2 nights in June 2013

      Great value for money”

      Good location, Reasonable and affordable price, Clean

      Would have been better if got free internet in the room and free access to the gymnasium.

      Reviewed June 13, 2013
      2.8
      Soraya from Thailand
      Solo traveler
      Stayed 1 night in April 2018

      Do not stay here”

      Before I went i thought it’s Sheraton what could go wrong and oh man i was wrong. Everything was wrong since the lobby all the way through check out. Lobby was filled with hundreds of people. Guests had to wait in long line just to check in. There was hair and spots in my toilet and bedsheet. Walls were paper thin. I could not get any sleep. Maids were cleaning other rooms pushing carts up and down the hall, other guests stomping in and out their rooms, ice machine making loud noise and has creaky door. When i asked for new room the staff just shrugged and said nothing shencould do. The entire time i did not have one staff asked me if i needed assistance or even said hello to. They make me dont wanna stay at any Sheraton again ever!

      Reviewed April 25, 2018
      8.3
      Excellent
      HOI from Hong Kong
      Family with young children
      Stayed 1 night in July 2013

      Nice stay, good location”

      Location, comfortable room

      I had only two days at NYC; this hotel would be good for me due to its good location。 The hotel is located at the core of the NYC - 10 mins walk to Times Square and Central Park; 5 mins walk to my favaouable Broadway threater (Jersey Boys).

      Reviewed August 18, 2013
      1234
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