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Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel

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8

Excellent

3,820 reviews

3,820 reviews

Shops1
Housekeeping1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Planned Parenthood

20 m

NYC Visitors and Conventions Bureau

30 m

NYC & Company

40 m

An American Craftsman

110 m

AXA Gallery

110 m

Popular landmarks
Top of the Rock

460 m

Times Square

600 m

Broadway

600 m

Central Park

1.1 km

Grand Central Terminal

1.2 km

Closest landmarks
Myzel Chocolates

220 m

Studio 54

230 m

42nd Street

240 m

Chritsmas Cottage

250 m

Caroline’s on Broadway

250 m

Sheraton New York Times Square Hotel

811 Seventh Avenue, Midtown West, New York (NY), United States, 10019 - See map

Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

Located in heart of New York (NY)

Check-in [24-hour]

40 meters to public transportation

Inside city center

460 meters to Top of the Rock

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Exercise area

Facilities

Front desk [24-hour]

Pets allowed

Complimentary WIFi in all rooms

Check-in/out [express]

Exercise area

Spa

Luggage storage

Cash withdrawal

This property is in high demand!

22 travelers have booked today.

Value for money7.3
Distance to city center0 miles
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.2 km

Rooms available at Sheraton New York Times Square Hotel

Very good
Room comfort & quality

7.9

Club Level, Club lounge access, Guest room, 2 Double
...
  • City view
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Premium Suite, 2 Bedroom Presidential Suite, City view
...
    Enter dates to see prices
    Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
    ...
    • Shower
    • Executive lounge access
    • 1 sofa bed and 1 king bed
    Enter dates to see prices
    Club Access, Club lounge access, Guest room, 1 King
    ...
    • Outdoor view
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior, Guest room, 2 Double, High floor
    ...
    • Non-smoking
    • Shower
    • 2 double beds
    Enter dates to see prices
    Premier, Guest room, 1 King, City view, High floor
    ...
    • Outdoor view
    • Shower
    • 1 king bed
    Enter dates to see prices
    Premier, Guest room, 2 Double, City view, High floor
    ...
    • Outdoor view
    • Shower
    • 2 double beds
    Enter dates to see prices
    Traditional, Guest room, 2 Double
    ...
    • Non-smoking
    • Shower
    • 2 double beds
    Enter dates to see prices
    Traditional, Guest room, 1 King
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior, Guest room, 1 King, High floor
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton New York Times Square Hotel?

    Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton New York Times Square Hotel?

    For those who wish to drive their own cars, Sheraton New York Times Square Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 65 USD per day. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Sheraton New York Times Square Hotel?

    Wake up to a great buffet breakfast at Sheraton New York Times Square Hotel. Adults can enjoy breakfast offered with an additional charge of 45 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Sheraton New York Times Square Hotel?

    The closest train, metro, or bus station to Sheraton New York Times Square Hotel is Seventh Avenue Subway Station, 30 m away.

    What restaurants are nearby Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel’s neighborhood is Midtown West which includes popular restaurants such as Hudson Market Burger, 810 Deli Incorporated and Rosie O'Grady's.

    What popular shopping places are close to Sheraton New York Times Square Hotel?

    Shopping options in Sheraton New York Times Square Hotel’s Midtown West neighborhood include Myzel Chocolates, Chritsmas Cottage and Harrison James.

    What are popular attractions near Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel’s location in the Midtown West neighborhood makes it close to famous attractions including The Museum of Modern Art (MoMA), Intrepid Sea, Air & Space Museum and NYC Visitors and Conventions Bureau.

    What popular natural sightseeing spots are close to Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel’s nearby natural sights include The Mall and American All Stars located in the same Midtown West area.

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    Explore the neighborhood

    What people love about Sheraton New York Times Square Hotel

    • 7.6

      Very good
      Location

      "Great location in Manhattan close to many subway lines, restaurants and stores."

      Daniel

      |

      July 4, 2021

    • 8

      Very good
      Staff 

      "Staff overall nice."

      jeffrey

      |

      December 23, 2019

    • 10

      Exceptional
      Location

      "Good location"

      Stefanie

      |

      December 6, 2019

    Overall rating:

    8

    Excellent
    123 reviews
    Cleanliness
    8.0
    Facilities
    7.7
    Location
    9.2
    Read all reviews >
    More about Sheraton New York Times Square Hotel

    More about Sheraton New York Times Square Hotel

    Sheraton New York Times Square Hotel

    Get the most from an urban escape in New York (NY) when you book a room at Sheraton New York Times Square Hotel. Located right in the city center, Sheraton New York Times Square Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
    At Sheraton New York Times Square Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring New York (NY) even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Sheraton New York Times Square Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle.
    For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    All rooms at Sheraton New York Times Square Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
    It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


    Dining and things to do

    Every day at Sheraton New York Times Square Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Light snacking is available day or night with the hotel's vending machines.
    Apart from amenities and services, Sheraton New York Times Square Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the spa, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


    Around the property

    Don't miss out on all that New York (NY) has to offer during your stay at Sheraton New York Times Square Hotel. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 6.2 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 460 m away.

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    Amenities and facilities
    Very good
    Facilities

    7.7

    Most talked about facilities

    Internet

    2 mentions

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken

    • English
    • German
    • Russian
    • Spanish

    Accessibility

    • Access all room by interior corridor
    • Accessibility for all meeting spaces
    • Accessible registration desk
    • Accessible rooms have doors 32-inch wide opening
    • Accessible route to the registration desk
    • Accessible vanities in some rooms
    • Adjustable height hand-held shower wand some rooms
    • Alarm clock telephone ringers in some rooms
    • Audible alarms in all guest rooms and suites
    • Audible alarms in all public hallways
    • Bathtub grab bars in some rooms
    • Bathtub seat in some rooms
    • Close-caption TV
    • Deadbolts on all guest room and suites doors
    • Electronic room key
    • Elevator
    • Entirely Route to accessible guest rooms
    • Entrance to on-site business center
    • Entrance to on-site fitness center
    • Flashing door knockers in some rooms
    • Hearing accessible rooms some rooms
    • Lever handles on all guest room doors
    • Lowered deadbolts on some guest room doors
    • Lowered electrical outlets in some rooms
    • Lowered night guards on some guest room doors
    • Lowered view ports in some guest room doors
    • Main entrance
    • Mobility accessibility in some rooms
    • Non-slip grab bars in some bathrooms
    • On-site accessible restaurants / lounges
    • On-site accessible self parking
    • Parking spaces for cars self-parking facility
    • Roll-in shower in some rooms
    • Room windows that open
    • Safety chains and/or latches on all guest doors
    • Secondary locks on all room windows
    • Self-closing doors on all guest rooms and suites
    • Toilet seat at wheelchair height -- some rooms
    • Transfer showers in some guest rooms
    • TTY/TTD compatibilty in some rooms
    • Valet parking outfitted for wheelchair
    • Van parking self-parking facility
    • View ports in all guest room and suites doors
    • Visual alarms in all public hallways
    • Visual alarms in some guest rooms and suites
    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Spa
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Doorman
    • Dry cleaning
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [on-site]
    • Parking [paid]
    • Rental car
    • Taxi service

    Available in all rooms

    • A/C
    • Alarm clock
    • Bathrobes
    • Closet
    • Coffee/tea machine
    • Complimentary drinking water
    • Hair dryer
    • Lock box in room
    • Mini bar
    • Phone in bathroom
    • Private bathroom
    • Satellite/cable channels
    Food and dining
    Breakfast options
    • American
    • Buffet
    Restaurants on site

    Hudson Market

    • Cuisine: American
    • Menu: Buffet

    Starbucks Café - Library Bar

    • Cuisine: American
    • Menu: Buffet
    Location
    811 Seventh Avenue, Midtown West, New York (NY), United States, 10019
    Exceptional
    Location

    9.2

    Airports

    • LaGuardia Airport (LGA)
      9.2 km 26 min drive
    • Teterboro Airport (TEB)
      12.4 km 30 min drive

    Public transportation

    • Seventh Avenue Subway Station
      40 m 1 min walk
    • 49th Street Subway Station
      290 m 3 min walk

    Hospital or clinic

    • Arrow Pharmacy
      690 m

    Shopping

    • Macy's Herald Square
      1.5 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Top of the Rock
      460 m
    • Times Square
      600 m
    • Broadway
      600 m
    • Central Park
      1.1 km
    • Grand Central Terminal
      1.2 km
    • Empire State Building
      1.6 km
    • The Metropolitan Museum of Art
      2.4 km
    • High Line
      2.5 km
    • The National 9/11 Memorial & Museum
      6.3 km
    • Statue of Liberty
      9.7 km

    Nearby landmarks

    • Planned Parenthood
      20 m
    • NYC Visitors and Conventions Bureau
      30 m
    • NYC & Company
      40 m
    • Seventh Avenue Subway Station
      40 m
    • An American Craftsman
      110 m
    • AXA Gallery
      110 m
    • Broadway Theatre
      110 m
    • Equitable Gallery
      120 m
    • Ed Sullivan Theater
      130 m
    • Iridium
      160 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-17 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Pets are allowed for an additional charge of USD 75 per stay per pet.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from16:00
    • Check-out until12:00

    Getting around

    • Distance from city center0 miles

    Extras

    • Breakfast charge (unless included in room price)45 USD

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors10
    • Number of restaurants1
    • Number of rooms 1780
    • Room voltage110
    • Year property opened1961
    • Most recent renovation2012

    Parking

    • Daily parking fee65 USD
    Property announcements

    Upon early departure, an Early Departure Charge of one night's room and tax applies.

    Upon early departure, an Early Departure Charge equal to one night's room rate plus tax applies.

    Reviews of Sheraton New York Times Square Hotel from real guests

    Provided by verified guests of Agoda
    8.0
    /
    10
    Cleanliness8.0
    Facilities7.7
    Location9.2
    Room comfort and quality7.9
    Service7.9
    Value for money7.3
    High score for New York (NY)
    Rating
    9+ Exceptional (15)
    8-9 Excellent (10)
    7-8 Very Good (18)
    6-7 Good (11)
    <6 Below Expectation (12)
    Time of the year
    Mar - May (15)
    Jun - Aug (20)
    Sep - Nov (16)
    Dec - Feb (15)
    All guests (123)
    All room types
    All languages

    Show reviews that mention 

    Showing 66 verified guest comments
    1234
    8.3
    Excellent
    Kanchanika from Thailand
    Couple
    Stayed 1 night in May 2013

    convenient and comfortable”

    so convenient, fast check-in/check-out

    the bf and i decided to stay an extra night in nyc so we decided to book through through . the staff at sheraton had a difficult time finding our booking at first, as we had booked the previous night and it wasn't showing up in the system. location is key! this hotel literally sits on top of the b,d, and e train. 5th avenue's infamous high-end shopping street is just one station away. the e train will also take you to the airport in an hour for just $7.50 (2.50 subway fare + 5.00 air train fare). we opted for this as we were leaving during rush hour. additionally, walk down the block and you'll reach the infamous halal food cart! ate this at least 3 times - so amazing! the room itself is decent in size for a new york room. the rooms aren't anything fancy or artistic in design but it is clean and you get what you pay for. i ended up paying $ and for the convenience, especially in manhattan,this deal was unbeatable.

    Reviewed May 30, 2013

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    7.7
    Very good
    Satoka from Japan
    Group
    Stayed 5 nights in October 2012

    Great location for value”

    The hotel was located right next to the subway and within walking distance to Times Square, Central Park and many other attractions.

    I chose this hotel for a trip with my mother who was visiting New York for the first time. I was attracted to the convenient location as well as the Sheraton name. In spite of the many reviews which mentioned that check-in took a long time, I did not wait more than 10 minutes. The elevators were very fast and I could get settled in without any problems. The room was clean and relatively quiet, although the bed skirts and bathroom walls did have some stains. The only thing I was not pleased with, was the toilet and shower. The water would not fill up in the tank about half the time after flushing. We basically opened the tank and manually lifted the pump to fix the problem each time (for five nights). The water pressure in the shower was also extremely low which meant that there was minimal noise coming from other rooms in the morning but it took longer than usual to wash up. All in all I am satisfied because I got a great rate, but would probably go elsewhere had I not gotten the 30% discount off the rack rate.

    Reviewed October 22, 2012

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    9.3
    Exceptional
    John from Canada
    Couple
    Stayed 1 night in January 2015

    Great location for theater and art weekend”

    Location, facilities, service

    We came to NY for an artsy weekend involving 3 plays and two world class art museums-- the Met and the MOMA. Everything was comfortably and efficiently supported by staying at the Sheraton. It will be even better when they stop ripping guests off for internet charges, but a cell hot spot avoids that. Dining prices are also prohibitive when there are lots of great alternatives close by. Overall, a highly positive experience.

    Reviewed January 21, 2015

    See room deals

    10.0
    Exceptional
    Shah from Afghanistan
    Business traveler
    Stayed 2 nights in February 2015

    Near to Time Square ”

    Good hotel and nice rooms and near to TS new york

    Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provide

    Reviewed May 05, 2015

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    6.0
    TANG from Hong Kong SAR, China
    Couple
    Stayed 2 nights in June 2014

    Good location”

    Good location, convenience transportation, and surrounding restaurant

    Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provider, Con Edison, has mandated work for certain parts of New York City, which will directly affect our building. They will be shutting down the steam to make emergency repairs on their equipment in the street. This will require a steam shutdown on Friday, June 27th starting at 10pm and ending Saturday, June 28th at 8am. During this time there will be no hot water available...." We were one of the guests who was affected. So lucky hey.

    Reviewed July 03, 2014

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    8.8
    Excellent
    marc from Australia
    Family with teens
    Stayed 3 nights in December 2015

    Great location for everything”

    Great value considering it's location to Times Sq, Central park. A bit of pain to get due to traffic but I'm guessing this is the same for everywhere in NY city. Rooms clean, small bathroom area but good hot water pressure.

    Reviewed January 23, 2016

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    9.2
    Exceptional
    Angeline from United States
    Couple
    Stayed 1 night in May 2016

    Weekend Retreat”

    Hotel was wonderful. Only thing I'd request differently next time is to be no where near the elevators. Our room was lovely, but I couldn't sleep through either night of our stay because there was so much noise from the elevators going up and down.

    Reviewed May 09, 2016

    See room deals

    7.7
    Very good
    June from Singapore
    Couple
    Stayed 1 night in June 2013

    Great location, basic hotel”

    Central, convenient, basic

    Overall a good hotel due to location. Over crowded and understaffed. Waited v long for check in. Staff weren't too friendly. Got to pay for bag storage at us$3.25 per piece per day! (Cos we drove out to New Jersey for few days and came back). Location is good. Close to broadway and times sq. very convenient.

    Reviewed June 24, 2013

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    7.0
    Very good
    Loic from France
    Business traveler
    Stayed 1 night in January 2010

    well located but definitely getting old”

    great location. decent price for New York. rater comfy rooms
    getting old.

    the hotel would definitely deserve a bit of a refresh exercise! Greatly located and comfortable rooms but really, the furnitures and all equipements, including windows and bathroom need to be replaced. Due to that, the price-quality ratio does not feel very good. Otherwise, great location, 3-5 minutes walking distance from Central Park and Times Squarre. A lot of different touristic spots around, lots of restaurants and theatres nearby. Overall, it's an OK hotel but don't expect a neat and classy room.

    Reviewed January 29, 2010

    See room deals

    7.6
    Very good
    Wai from Singapore
    Business traveler
    Traditional, Guest room, 1 Queen
    Stayed 7 nights in October 2019

    Comfortable stay at the heart of New York”

    Comfortable stay at the hotel which is located within proximity of everything that you need. Be warned that the hotel charges for wifi and even personal use of the fridge. The sensor-operated fridge auto-charges guests for minibar items each time something is removed from it, or if you place your own items in there. As I had by then purchased milk and yoghurt that need to be kept refrigerated, they asked me to pay US$50 for another fridge to be sent to me for use. It is as good as not having a fridge in the room!

    Reviewed October 17, 2019

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    5.2
    Peter from Australia
    Couple
    Stayed 5 nights in November 2016

    Don't stay at this Hotel”

    The worst Sheraton Hotel that we have ever stayed at, the location is great but it's all downhill from there, don't waste your money on a club room. The lifts are hopeless it's not unusual to wait up to 35-40 minutes at busy times for s lift, it seeme that everybody is aware of the problem with the comport control system but not a lot is being done about it. The club lounge is only about half the size that it needs to be for the number of club rooms that they have. The complimentary breakfast has been shifted to the ground floor dining room but it is almost impossible to get a lift down there at busy tinmes but no allowance has been made to the opening times in fact at the advertised closing time tha staff rush all of the buffet food away, we complained that we had just been able to get down there but they didn't care. Beware of the price of drinks in the club lounge, a burn on will cost you $18 plus tax whereas in our most Sheratons particularly in Asia ana Australisia the drinks are complimentary

    Reviewed December 04, 2016

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    10.0
    Exceptional
    Shyh from Singapore
    Business traveler
    Stayed 1 night in July 2016

    A great hotel at a great location”

    Situating at 7th Ave, the hotel is near major attractions such as Broadway, 5th Ave shopping belt and Central Park. There's a subway near the hotel about 3-5 minutes walk away that could bring you to Downtown for other attractions such as 9/11 Memorial Site and ferry to Statue of Liberty.

    Reviewed July 29, 2016

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    6.7
    Good
    LEE from South Korea
    Solo traveler
    Stayed 1 night in May 2013

    Best location, very easy to get to the hotel ”

    public transportation, Central park & Time square

    El hotel Sheraton esta muy bien localizado. Esta cerca del parque Central y Time Square. La zona es segura.

    Reviewed June 02, 2013

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    8.3
    Excellent
    IVAN from Venezuela
    Family with young children
    Stayed 3 nights in April 2014

    Fair. ”

    near restaurant, shopping and business oriented

    I have been at this hotel many times. It keep its good service, good beds and pillows. Very noisy environment, a lot of sirens, cracks, jet flights, etc. But still good enough

    Reviewed April 18, 2014

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    8.0
    Excellent
    Roderick from United States
    Solo traveler
    Stayed 2 nights in May 2010

    Sheraton Hotel and Towers, New York”

    Location. Free wifi in the lobby. Nice breakfast in the club level lounge, but you have to pay extra for the club level. There is also free wifi at the club level, which also has two computers with internet access there.
    Have to pay extra for wifi in the room. Have to pay extra for the exercise room, which was busy and not very big. I forgot my iPod charger and the alarm clock was not an iPod charge, nor were any of the exercise machines.

    This was my third visit to this hotel. I like the location because it is so close to the Ed Sullivan Theater (Late Show with David Letterman). I recommend paying extra for the club level for the breakfast. I never took advantage of the club during the evening so I can't comment on that. Busy hotel but my rooms have always been quiet.

    Reviewed May 24, 2010

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    8.0
    Excellent
    jeffrey from United States
    Family with young children
    Superior, Guest room, 2 Double, High floor
    Stayed 3 nights in December 2019

    Nice location just outside of the true crowds. ”

    Comfortable beds. Small but efficient room. Wish had own refrigerator. Staff overall nice. Location is great. Somewhat pricey at times.

    Reviewed December 23, 2019

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    9.2
    Exceptional
    Chadi from Lebanon
    Couple
    Stayed 1 night in June 2016

    Best location ”

    This hotel had the best location with easy access to everything walking distance

    Reviewed June 30, 2016

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    9.3
    Exceptional
    Keat from Malaysia
    Couple
    Stayed 2 nights in June 2013

    Great value for money”

    Good location, Reasonable and affordable price, Clean

    Would have been better if got free internet in the room and free access to the gymnasium.

    Reviewed June 13, 2013

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    2.8
    Soraya from Thailand
    Solo traveler
    Stayed 1 night in April 2018

    Do not stay here”

    Before I went i thought it’s Sheraton what could go wrong and oh man i was wrong. Everything was wrong since the lobby all the way through check out. Lobby was filled with hundreds of people. Guests had to wait in long line just to check in. There was hair and spots in my toilet and bedsheet. Walls were paper thin. I could not get any sleep. Maids were cleaning other rooms pushing carts up and down the hall, other guests stomping in and out their rooms, ice machine making loud noise and has creaky door. When i asked for new room the staff just shrugged and said nothing shencould do. The entire time i did not have one staff asked me if i needed assistance or even said hello to. They make me dont wanna stay at any Sheraton again ever!

    Reviewed April 25, 2018

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    8.3
    Excellent
    HOI from Hong Kong SAR, China
    Family with young children
    Stayed 1 night in July 2013

    Nice stay, good location”

    Location, comfortable room

    I had only two days at NYC; this hotel would be good for me due to its good location。 The hotel is located at the core of the NYC - 10 mins walk to Times Square and Central Park; 5 mins walk to my favaouable Broadway threater (Jersey Boys).

    Reviewed August 18, 2013

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