Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel
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9.2
Exceptional

"Hotel was wonderful."

Angeline

|

May 9, 2016

 Sheraton New York Times Square Hotel
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Lobby Sheraton New York Times Square Hotel
Lobby
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Lobby Sheraton New York Times Square Hotel
Lobby
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Interior view Sheraton New York Times Square Hotel
Interior view
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See map Sheraton New York Times Square Hotel
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Exceptional
Location
9.3
See all 65 photos Sheraton New York Times Square Hotel
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Sheraton New York Times Square Hotel

Exceptional location
- Inside city center
- What's nearby?
Very good
From 91 reviewsSee what guests said
7.9
/
10
Very good room comfort and quality
7.9
Value for money7.3
Distance to city center0 miles
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.3 km
  • 40 meters to public transportation

  • Located in heart of New York (NY)

  • Sauna

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
...
  • Room size: 32 m²/344 ft²
  • Shower
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Club level, Guest room, 1 King, City view, High floor
Club level, Guest room, 1 King, City view, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 super king bed
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Club level, Guest room, 2 Double, City view, High floor
Club level, Guest room, 2 Double, City view, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
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Traditional, Guest room, 2 Double
Traditional, Guest room, 2 Double
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
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Traditional, Guest room, 1 King
Traditional, Guest room, 1 King
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 super king bed
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Superior, Guest room, 1 King, High floor
Superior, Guest room, 1 King, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 super king bed
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Premier, Guest room, 1 King, City view, High floor
Premier, Guest room, 1 King, City view, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 super king bed
Enter dates to see prices
Premier, Guest room, 2 Double, City view, High floor
Premier, Guest room, 2 Double, City view, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Traditional, Guest room, 1 Queen
Traditional, Guest room, 1 Queen
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 2 Double, High floor
Superior, Guest room, 2 Double, High floor
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
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More about Sheraton New York Times Square Hotel

More about Sheraton New York Times Square Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
The Link Cafe @ Sheraton New York Times Square Hotel
10 m American
810 Deli Incorporated
20 m American, Delicatessen
Rosie O'Grady's
30 m American, Bar, Gluten Free
Italian cuisine
Italian cuisine
Pasta D'oro
140 m Italian
Etrusca Cucina Toscana
170 m Italian
Famous Original Ray's Pizza
180 m Italian, Pizza
Bar
Bar
Russian Vodka Room
190 m Bar, Eastern European, Pub
The Mean Fiddler
510 m Bar, Irish, Pub
Forty Four
820 m Bar, Pub

What they offer

8.8
Excellent

"Great value considering it''s location to Times Sq, Central..."

marc

|

January 23, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (91)Booking.com Reviews (1896)
7.9
/
10
Cleanliness7.9
Facilities7.6
Location9.3
Room comfort and quality7.9
Service7.8
Value for money7.3
Provided by verified guests of Agoda
All languages
All guests (91)
Showing 57 verified guest comments
123
2.8
Soraya from Thailand
Solo traveler
King Room
Stayed 1 night in April 2018
Do not stay here”
Before I went i thought it’s Sheraton what could go wrong and oh man i was wrong. Everything was wrong since the lobby all the way through check out. Lobby was filled with hundreds of people. Guests had to wait in long line just to check in. There was hair and spots in my toilet and bedsheet. Walls were paper thin. I could not get any sleep. Maids were cleaning other rooms pushing carts up and down the hall, other guests stomping in and out their rooms, ice machine making loud noise and has creaky door. When i asked for new room the staff just shrugged and said nothing shencould do. The entire time i did not have one staff asked me if i needed assistance or even said hello to. They make me dont wanna stay at any Sheraton again ever!
Reviewed April 25, 2018
9.2
Exceptional
Wai from United States
Business traveler
King Room
Stayed 3 nights in October 2017
90”
The cafeteria is not safe. I bought a fruit cup and cause me throw out
Reviewed October 25, 2017
5.2
Peter from Australia
Couple
Stayed 5 nights in November 2016
Don't stay at this Hotel”
The worst Sheraton Hotel that we have ever stayed at, the location is great but it's all downhill from there, don't waste your money on a club room. The lifts are hopeless it's not unusual to wait up to 35-40 minutes at busy times for s lift, it seeme that everybody is aware of the problem with the comport control system but not a lot is being done about it. The club lounge is only about half the size that it needs to be for the number of club rooms that they have. The complimentary breakfast has been shifted to the ground floor dining room but it is almost impossible to get a lift down there at busy tinmes but no allowance has been made to the opening times in fact at the advertised closing time tha staff rush all of the buffet food away, we complained that we had just been able to get down there but they didn't care. Beware of the price of drinks in the club lounge, a burn on will cost you $18 plus tax whereas in our most Sheratons particularly in Asia ana Australisia the drinks are complimentary
Reviewed December 04, 2016
10.0
Exceptional
Thitiporn from Thailand
Solo traveler
Stayed 5 nights in October 2016
Good”
Good
Reviewed November 02, 2016
5.2
Mivisuk from Laos
Family with young children
Stayed 3 nights in August 2016
worse experience with Sheraton”
the room was so dirty..dusty everywhere.. dry apple was on the floor from guest b4.. also mini bar beer was drink by last guest which they didn't check b4 let us in.. lift system was another trouble staff were there with no help check in very long line took me nearly hour to get in to the room very disappointed...
Reviewed August 26, 2016
10.0
Exceptional
Shyh from Singapore
Business traveler
Stayed 1 night in July 2016
A great hotel at a great location”
Situating at 7th Ave, the hotel is near major attractions such as Broadway, 5th Ave shopping belt and Central Park. There's a subway near the hotel about 3-5 minutes walk away that could bring you to Downtown for other attractions such as 9/11 Memorial Site and ferry to Statue of Liberty.
Reviewed July 29, 2016
9.2
Exceptional
Chadi from Lebanon
Couple
Stayed 1 night in June 2016
Best location ”
This hotel had the best location with easy access to everything walking distance
Reviewed June 30, 2016
9.2
Exceptional
Angeline from United States
Couple
Stayed 1 night in May 2016
Weekend Retreat”
Hotel was wonderful. Only thing I'd request differently next time is to be no where near the elevators. Our room was lovely, but I couldn't sleep through either night of our stay because there was so much noise from the elevators going up and down.
Reviewed May 09, 2016
7.2
Very good
simon from Hong Kong
Family with teens
Stayed 4 nights in May 2016
Conveniently located. ”
Breakfasts are good. Concierge services need improvement. Luggage drop-in need improvemnt.
Reviewed May 09, 2016
8.8
Excellent
marc from Australia
Family with teens
Stayed 3 nights in December 2015
Great location for everything”
Great value considering it's location to Times Sq, Central park. A bit of pain to get due to traffic but I'm guessing this is the same for everywhere in NY city. Rooms clean, small bathroom area but good hot water pressure.
Reviewed January 23, 2016
4.3
dewi from Indonesia
Family with young children
Stayed 5 nights in December 2015
Bad service ”
Location
Room service didn't do her job well room still dirty and they just give plastic cup for everything this is totally not 5 star hotel. Just location is good
Reviewed January 07, 2016
8.3
Excellent
Dicky from Indonesia
Family with teens
King Room
Stayed 3 nights in July 2015
best location”
Comfortable, nice dan safety
No kettle in the room very disappointed
Reviewed July 20, 2015
10.0
Exceptional
Shah from Afghanistan
Business traveler
Superior Double Room- City View
Stayed 2 nights in February 2015
Near to Time Square ”
Good hotel and nice rooms and near to TS new york
Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provide
Reviewed May 05, 2015
9.3
Exceptional
John from Canada
Couple
Stayed 1 night in January 2015
Great location for theater and art weekend”
Location, facilities, service
We came to NY for an artsy weekend involving 3 plays and two world class art museums-- the Met and the MOMA. Everything was comfortably and efficiently supported by staying at the Sheraton. It will be even better when they stop ripping guests off for internet charges, but a cell hot spot avoids that. Dining prices are also prohibitive when there are lots of great alternatives close by. Overall, a highly positive experience.
Reviewed January 21, 2015
7.3
Very good
Katechai from Thailand
Family with teens
Superior King Room- City View
Stayed 4 nights in December 2014
times square”
convenient, comfortable and clean
good time
Reviewed January 02, 2015
8.0
Excellent
Seung from South Korea
Solo traveler
Superior King Room- City View
Stayed 2 nights in December 2014
great location, great facility”
great location, comfortable, good service
satisfied than i expected...
Reviewed December 08, 2014
6.0
Agatina from Australia
Family with teens
Traditional Double Room
Stayed 13 nights in August 2014
Sheraton NY”
Location, helpful concierge and Staff
We enjoyed our stay immensely as the location was perfect and we felt very safe. The only things we felt we an issue were the expensive bar, in room dining and minibar facilities.
Reviewed September 09, 2014
6.0
TANG from Hong Kong
Couple
King Room - Club Lounge Access
Stayed 2 nights in June 2014
Good location”
Good location, convenience transportation, and surrounding restaurant
Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provider, Con Edison, has mandated work for certain parts of New York City, which will directly affect our building. They will be shutting down the steam to make emergency repairs on their equipment in the street. This will require a steam shutdown on Friday, June 27th starting at 10pm and ending Saturday, June 28th at 8am. During this time there will be no hot water available...." We were one of the guests who was affected. So lucky hey.
Reviewed July 03, 2014
7.0
Very good
Choon from Malaysia
Family with teens
Superior King Room- City View
Stayed 3 nights in April 2014
Comfortable”
Location, park, shopping
Reviewed April 24, 2014
8.3
Excellent
IVAN from Venezuela
Family with young children
Traditional Double Room
Stayed 3 nights in April 2014
Fair. ”
near restaurant, shopping and business oriented
I have been at this hotel many times. It keep its good service, good beds and pillows. Very noisy environment, a lot of sirens, cracks, jet flights, etc. But still good enough
Reviewed April 18, 2014
123
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  • Exceptional location
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