Sheraton New York Times Square Hotel

811 Seventh Avenue, Midtown West, New York (NY), United States, 10019 - See map
4-star Hotel
8.0
Excellent
/10
(110 reviews)See what guests said
Shops1
Housekeeping1
select your datePlease enter your stay dates to see price
Sheraton New York Times Square Hotel
Standard Sheraton New York Times Square Hotel
Lobby Sheraton New York Times Square Hotel
Lobby Sheraton New York Times Square Hotel
See all 65 photos
Wellness activities
Spa & Beauty
Eco & Adventure
Workout and Leisure
Mind - Body

Don't miss out!

3 travelers have booked today.

Property highlightsRead all 110 reviews
Exceptional reputation
Recommended by 94% of guests
Excellent cleanliness
8.1 rating for cleanliness
Very good comfort
7.9 room quality and comfort
Very good service
7.9 rating for service

Small but efficient room.

jeffrey | December 23, 2019

Staff overall nice.

jeffrey | December 23, 2019

Location is great.

jeffrey | December 23, 2019

Comfortable beds.

jeffrey | December 23, 2019

  • 40 meters to public transportation

  • Located in heart of New York (NY)

  • Sauna

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in New York (NY) every 2 minutes on Agoda.com
Value for money7.3
Distance to city center0 miles
Location rating9.3
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.3 km

Rooms available at Sheraton New York Times Square Hotel

7.9
Very good
Room comfort & quality
Club Level, Club lounge access, Guest room, 2 Double
Club Level, Club lounge access, Guest room, 2 Double
...
  • City view
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Club Access, Club lounge access, Guest room, 1 King
Club Access, Club lounge access, Guest room, 1 King
...
  • Shower
  • Executive lounge access
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior, Guest room, 2 Double, High floor
Superior, Guest room, 2 Double, High floor
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Traditional, Guest room, 2 Double
Traditional, Guest room, 2 Double
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
...
  • Shower
  • Executive lounge access
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior, Guest room, 1 King, High floor
Superior, Guest room, 1 King, High floor
...
  • Shower
  • 1 king bed
Enter dates to see prices
Traditional, Guest room, 1 King
Traditional, Guest room, 1 King
...
  • Shower
  • 2 double beds
Enter dates to see prices
Premium Suite, 2 Bedroom Presidential Suite, City view
Premium Suite, 2 Bedroom Presidential Suite, City view
...
    Enter dates to see prices
    Traditional, Guest room, 1 Queen
    Traditional, Guest room, 1 Queen
    ...
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Premier, Guest room, 1 King, City view, High floor
    Premier, Guest room, 1 King, City view, High floor
    ...
    • Shower
    • 2 double beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sheraton New York Times Square Hotel?

    Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sheraton New York Times Square Hotel?

    For those who wish to drive their own cars, Sheraton New York Times Square Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 65 USD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Sheraton New York Times Square Hotel?

    Sheraton New York Times Square Hotel does not permit smoking in any of its rooms or indoor areas.

    See map
    Explore the neighborhood
    Property ranking|Compared to 1,925 New York (NY) properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.0/10
    Cheapest price score
    Review score - United States
    8.3/10
    Better than
    96
    %
    of New York (NY) properties
    Better than
    94
    %
    of New York (NY) properties
    Better than
    90
    %
    of New York (NY) properties
    Better than
    88
    %
    of New York (NY) properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    Overall rating:
    8.0
    Excellent
    110 reviews
    Cleanliness
    8.1
    Facilities
    7.8
    Location
    9.3
    Read all reviews >
    More about Sheraton New York Times Square Hotel

    More about Sheraton New York Times Square Hotel

    Blending cosmopolitan architecture with premium service, the Sheraton New York Times Square Hotel allows guests to relax in the hectic city of New York. The guestrooms feature contemporary décor and have the ambiance of a premium home. No detail has been overlooked here, from the cozy duvet covers to the position of the premium wood desks that overlook the city. To add to the comfort, this hotel uses the Sheraton Sweet Sleeper Bed which is tailored to help with a great night of sleep. The 36th to the 42rd floors contain the Deluxe Rooms which provide extra details like complimentary bathrobes. The Avenue Restaurant, located on the premises, offers delicious American cuisine with views of Seventh Avenue.

    Show less

    Most talked about facilities

    Internet
    2 mentions
    Breakfast
    1 mention
    Housekeeping
    1 mention

    What they offer

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American

    Restaurants on site

    Hudson Market
    Cuisine:American
    Menu:Buffet
    Starbucks Café - Library Bar
    Cuisine:American
    Menu:Buffet

    Nearby restaurants

    American cuisine
    American cuisine
    The Link Cafe @ Sheraton New York Times Square Hotel
    10 m American
    810 Deli Incorporated
    20 m American, Delicatessen
    Rosie O'Grady's
    30 m American, Bar, Gluten Free
    Italian cuisine
    Italian cuisine
    Pasta D'oro
    140 m Italian
    Etrusca Cucina Toscana
    170 m Italian
    Famous Original Ray's Pizza
    180 m Italian, Pizza
    Bar
    Bar
    Russian Vodka Room
    190 m Bar, Eastern European, Pub
    The Mean Fiddler
    510 m Bar, Irish, Pub
    Forty Four
    820 m Bar, Pub

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Sheraton New York Times Square Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (110)Booking.com Reviews (695)
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.8
    Location9.3
    Room comfort and quality7.9
    Service7.9
    Value for money7.3
    High score for New York (NY)
    Rating
    9+ Exceptional (15)
    8-9 Excellent (9)
    7-8 Very Good (16)
    6-7 Good (10)
    <6 Below Expectation (12)
    Time of the year
    Mar - May (15)
    Jun - Aug (16)
    Sep - Nov (16)
    Dec - Feb (15)
    Don't miss out!Users are booking a place in New York (NY) every 2 minutes on Agoda.com
    All guests (110)
    All room types
    All languages

    Show reviews that mention 

    Showing 62 verified guest comments
    1234
    8.8
    Excellent
    marc from Australia
    Family with teens
    Stayed 3 nights in December 2015

    Great location for everything”

    Great value considering it's location to Times Sq, Central park. A bit of pain to get due to traffic but I'm guessing this is the same for everywhere in NY city. Rooms clean, small bathroom area but good hot water pressure.

    Reviewed January 23, 2016
    5.2
    Mivisuk from Laos
    Family with young children
    Stayed 3 nights in August 2016

    worse experience with Sheraton”

    the room was so dirty..dusty everywhere.. dry apple was on the floor from guest b4.. also mini bar beer was drink by last guest which they didn't check b4 let us in.. lift system was another trouble staff were there with no help check in very long line took me nearly hour to get in to the room very disappointed...

    Reviewed August 26, 2016
    10.0
    Exceptional
    Shyh from Singapore
    Business traveler
    Stayed 1 night in July 2016

    A great hotel at a great location”

    Situating at 7th Ave, the hotel is near major attractions such as Broadway, 5th Ave shopping belt and Central Park. There's a subway near the hotel about 3-5 minutes walk away that could bring you to Downtown for other attractions such as 9/11 Memorial Site and ferry to Statue of Liberty.

    Reviewed July 29, 2016
    9.2
    Exceptional
    Angeline from United States
    Couple
    Stayed 1 night in May 2016

    Weekend Retreat”

    Hotel was wonderful. Only thing I'd request differently next time is to be no where near the elevators. Our room was lovely, but I couldn't sleep through either night of our stay because there was so much noise from the elevators going up and down.

    Reviewed May 09, 2016
    10.0
    Exceptional
    Shah from Afghanistan
    Business traveler
    Stayed 2 nights in February 2015

    Near to Time Square ”

    Good hotel and nice rooms and near to TS new york

    Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provide

    Reviewed May 05, 2015
    9.3
    Exceptional
    John from Canada
    Couple
    Stayed 1 night in January 2015

    Great location for theater and art weekend”

    Location, facilities, service

    We came to NY for an artsy weekend involving 3 plays and two world class art museums-- the Met and the MOMA. Everything was comfortably and efficiently supported by staying at the Sheraton. It will be even better when they stop ripping guests off for internet charges, but a cell hot spot avoids that. Dining prices are also prohibitive when there are lots of great alternatives close by. Overall, a highly positive experience.

    Reviewed January 21, 2015
    8.3
    Excellent
    HOI from Hong Kong
    Family with young children
    Stayed 1 night in July 2013

    Nice stay, good location”

    Location, comfortable room

    I had only two days at NYC; this hotel would be good for me due to its good location。 The hotel is located at the core of the NYC - 10 mins walk to Times Square and Central Park; 5 mins walk to my favaouable Broadway threater (Jersey Boys).

    Reviewed August 18, 2013
    8.3
    Excellent
    Kanchanika from Thailand
    Couple
    Stayed 1 night in May 2013

    convenient and comfortable”

    so convenient, fast check-in/check-out

    the bf and i decided to stay an extra night in nyc so we decided to book through through . the staff at sheraton had a difficult time finding our booking at first, as we had booked the previous night and it wasn't showing up in the system. location is key! this hotel literally sits on top of the b,d, and e train. 5th avenue's infamous high-end shopping street is just one station away. the e train will also take you to the airport in an hour for just $7.50 (2.50 subway fare + 5.00 air train fare). we opted for this as we were leaving during rush hour. additionally, walk down the block and you'll reach the infamous halal food cart! ate this at least 3 times - so amazing! the room itself is decent in size for a new york room. the rooms aren't anything fancy or artistic in design but it is clean and you get what you pay for. i ended up paying $ and for the convenience, especially in manhattan,this deal was unbeatable.

    Reviewed May 30, 2013
    8.0
    Excellent
    Roderick from United States
    Solo traveler
    Stayed 2 nights in May 2010

    Sheraton Hotel and Towers, New York”

    Location. Free wifi in the lobby. Nice breakfast in the club level lounge, but you have to pay extra for the club level. There is also free wifi at the club level, which also has two computers with internet access there.
    Have to pay extra for wifi in the room. Have to pay extra for the exercise room, which was busy and not very big. I forgot my iPod charger and the alarm clock was not an iPod charge, nor were any of the exercise machines.

    This was my third visit to this hotel. I like the location because it is so close to the Ed Sullivan Theater (Late Show with David Letterman). I recommend paying extra for the club level for the breakfast. I never took advantage of the club during the evening so I can't comment on that. Busy hotel but my rooms have always been quiet.

    Reviewed May 24, 2010
    9.2
    Exceptional
    Wai from United States
    Business traveler
    Stayed 3 nights in October 2017

    90”

    The cafeteria is not safe. I bought a fruit cup and cause me throw out

    Reviewed October 25, 2017
    8.3
    Excellent
    Dicky from Indonesia
    Family with teens
    Stayed 3 nights in July 2015

    best location”

    Comfortable, nice dan safety

    No kettle in the room very disappointed

    Reviewed July 20, 2015
    2.8
    Soraya from Thailand
    Solo traveler
    Stayed 1 night in April 2018

    Do not stay here”

    Before I went i thought it’s Sheraton what could go wrong and oh man i was wrong. Everything was wrong since the lobby all the way through check out. Lobby was filled with hundreds of people. Guests had to wait in long line just to check in. There was hair and spots in my toilet and bedsheet. Walls were paper thin. I could not get any sleep. Maids were cleaning other rooms pushing carts up and down the hall, other guests stomping in and out their rooms, ice machine making loud noise and has creaky door. When i asked for new room the staff just shrugged and said nothing shencould do. The entire time i did not have one staff asked me if i needed assistance or even said hello to. They make me dont wanna stay at any Sheraton again ever!

    Reviewed April 25, 2018
    5.2
    Peter from Australia
    Couple
    Stayed 5 nights in November 2016

    Don't stay at this Hotel”

    The worst Sheraton Hotel that we have ever stayed at, the location is great but it's all downhill from there, don't waste your money on a club room. The lifts are hopeless it's not unusual to wait up to 35-40 minutes at busy times for s lift, it seeme that everybody is aware of the problem with the comport control system but not a lot is being done about it. The club lounge is only about half the size that it needs to be for the number of club rooms that they have. The complimentary breakfast has been shifted to the ground floor dining room but it is almost impossible to get a lift down there at busy tinmes but no allowance has been made to the opening times in fact at the advertised closing time tha staff rush all of the buffet food away, we complained that we had just been able to get down there but they didn't care. Beware of the price of drinks in the club lounge, a burn on will cost you $18 plus tax whereas in our most Sheratons particularly in Asia ana Australisia the drinks are complimentary

    Reviewed December 04, 2016
    6.0
    TANG from Hong Kong
    Couple
    Stayed 2 nights in June 2014

    Good location”

    Good location, convenience transportation, and surrounding restaurant

    Was ok, good location, good for business, shopping or dinning. Saved you a bit of time if you're here for 2 nights. But the hotel was quite old. Room or bathroom could be cleaner than expected. If you here for vacation, honeymoon and would like to enjoy the hotel facilities. Probably you have more options. The last thing I wanted to add for my last night at NYC. Message from the Sheraton: "We have just received notice that our power supply company and steam provider, Con Edison, has mandated work for certain parts of New York City, which will directly affect our building. They will be shutting down the steam to make emergency repairs on their equipment in the street. This will require a steam shutdown on Friday, June 27th starting at 10pm and ending Saturday, June 28th at 8am. During this time there will be no hot water available...." We were one of the guests who was affected. So lucky hey.

    Reviewed July 03, 2014
    7.7
    Very good
    June from Singapore
    Couple
    Stayed 1 night in June 2013

    Great location, basic hotel”

    Central, convenient, basic

    Overall a good hotel due to location. Over crowded and understaffed. Waited v long for check in. Staff weren't too friendly. Got to pay for bag storage at us$3.25 per piece per day! (Cos we drove out to New Jersey for few days and came back). Location is good. Close to broadway and times sq. very convenient.

    Reviewed June 24, 2013
    6.3
    Good
    Graeme from Australia
    Couple
    Stayed 7 nights in October 2012

    Great location”

    Fast elevators

    we stayed for one week in a renovated club room. though room was renovated, bathroom was still not really upmarket renovation, very basic. lounge was always crowded for breakfast and happy hour. alcohol drinks not included, and very limited snacks every evening. get bored even going in for a drink after the first few days. king bed was very comfy. location was great. subway and good restaurants nearby. easy stroll to all theaters. overall a good stay.

    Reviewed October 29, 2012
    7.7
    Very good
    Satoka from Japan
    Group
    Stayed 5 nights in October 2012

    Great location for value”

    The hotel was located right next to the subway and within walking distance to Times Square, Central Park and many other attractions.

    I chose this hotel for a trip with my mother who was visiting New York for the first time. I was attracted to the convenient location as well as the Sheraton name. In spite of the many reviews which mentioned that check-in took a long time, I did not wait more than 10 minutes. The elevators were very fast and I could get settled in without any problems. The room was clean and relatively quiet, although the bed skirts and bathroom walls did have some stains. The only thing I was not pleased with, was the toilet and shower. The water would not fill up in the tank about half the time after flushing. We basically opened the tank and manually lifted the pump to fix the problem each time (for five nights). The water pressure in the shower was also extremely low which meant that there was minimal noise coming from other rooms in the morning but it took longer than usual to wash up. All in all I am satisfied because I got a great rate, but would probably go elsewhere had I not gotten the 30% discount off the rack rate.

    Reviewed October 22, 2012
    7.0
    Very good
    Loic from France
    Business traveler
    Stayed 1 night in January 2010

    well located but definitely getting old”

    great location. decent price for New York. rater comfy rooms
    getting old.

    the hotel would definitely deserve a bit of a refresh exercise! Greatly located and comfortable rooms but really, the furnitures and all equipements, including windows and bathroom need to be replaced. Due to that, the price-quality ratio does not feel very good. Otherwise, great location, 3-5 minutes walking distance from Central Park and Times Squarre. A lot of different touristic spots around, lots of restaurants and theatres nearby. Overall, it's an OK hotel but don't expect a neat and classy room.

    Reviewed January 29, 2010
    7.3
    Very good
    Katechai from Thailand
    Family with teens
    Stayed 4 nights in December 2014

    times square”

    convenient, comfortable and clean

    good time

    Reviewed January 02, 2015
    6.3
    Good
    Jenny from Singapore
    Business traveler
    Stayed 3 nights in February 2014

    fast and no fuss”

    location, location, location

    fine but the room is so cramped and charges are high

    Reviewed February 19, 2014
    1234
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    null