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Sheraton Niagara Falls
Concierge level, Suite, 1 King or 2 Queen - Guestroom, Sheraton Niagara Falls in Niagara Falls (NY)
a large building with a large clock on it, Sheraton Niagara Falls in Niagara Falls (NY)
a swimming pool with a pool table and chairs, Sheraton Niagara Falls in Niagara Falls (NY)
a room with a lot of windows and a lot of chairs, Sheraton Niagara Falls in Niagara Falls (NY)
a man and a woman standing next to each other, Sheraton Niagara Falls in Niagara Falls (NY)
a bathroom with a toilet a sink and a bathtub, Sheraton Niagara Falls in Niagara Falls (NY)

Removed from saved list

8.3

Excellent

133 reviews

133 reviews

Housekeeping6
Breakfast1
Swimming Pool1
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
First Presbyterian Church

140 m

Smokin Joes Native Center

150 m

The Best Cooler Store

170 m

United Office Building

220 m

Old Falls Street

220 m

Closest landmarks
Convention & Visitors Bureau

310 m

Niagara Wax Museum Complex

410 m

Hershey's Sweet Treats

430 m

Lavinia Porter Manse

440 m

Whitney Mansion

580 m

Sheraton Niagara Falls

300 3rd Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Niagara Falls City Center part of Niagara Falls (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Skylon Tower. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

400 meters to Skylon Tower

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Niagara Falls (NY) every 18 minutes on Agoda.com
Value for money7.9
Location rating9.2

Rooms available at Sheraton Niagara Falls

Concierge level, Suite, 1 King or 2 Queen
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 2 queen beds and 1 king bed...
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Concierge level, Guest room, 1 King
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
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Concierge level, Guest room, 2 Queen
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
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Concierge level, Suite, 1 King
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Guest room, 1 King
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
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Guest room, 2 Queen
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Suite, 1 King bunk or 2 Queen, Sofa bed
...
  • Room size: 58 m²/624 ft²
  • Shower
  • 2 queen beds and 1 bunk bed...
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Suite, 1 King
...
  • Shower
  • 1 king bed
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Deluxe Queen Room
...
  • Room size: 27 m²/291 ft²
  • Shower
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Deluxe King Room
...
  • Room size: 27 m²/291 ft²
  • Shower
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Frequently asked questions

What time is check-in and check-out at Sheraton Niagara Falls?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Niagara Falls?

For those who wish to drive their own cars, Sheraton Niagara Falls has a car park right on site for maximum convenience. Parking is available for a fee of 21.60 USD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Niagara Falls (NY) with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Niagara Falls?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Niagara Falls. Adults can enjoy breakfast offered with an additional charge of 20 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Niagara Falls?

Sheraton Niagara Falls features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Sheraton Niagara Falls?

Sheraton Niagara Falls does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sheraton Niagara Falls?

Sheraton Niagara Falls’s neighborhood is Niagara Falls City Center which includes popular restaurants such as Starbucks, TGI Friday's and Three Sister's Cafe.

What popular shopping places are close to Sheraton Niagara Falls?

Shopping options in Sheraton Niagara Falls’s Niagara Falls City Center neighborhood include Smokin Joes Native Center, The Best Cooler Store and Thunder Theater/JD Gifts.

What are popular attractions near Sheraton Niagara Falls?

Sheraton Niagara Falls’s location in the Niagara Falls City Center neighborhood makes it close to famous attractions including Skylon Tower, First Presbyterian Church and United Office Building.

What popular natural sightseeing spots are close to Sheraton Niagara Falls?

Sheraton Niagara Falls’s nearby natural sights include Niagara Falls, Snow Park Niagara and American Falls located in the same Niagara Falls City Center area.

See map

Explore the neighborhood

What people love about Sheraton Niagara Falls

  • 9.6

    Exceptional
    Staff 

    "Clean, friendly staff and great room."

    Tanya

    |

    January 8, 2023

  • 10

    Exceptional
    Cleanliness

    "Hotel room and facilities was clean."

    James

    |

    June 2, 2019

  • 10

    Exceptional
    Location

    "Fantastic location!"

    Nidhi

    |

    August 9, 2022

Overall rating:

8.3

Excellent
133 reviews
Cleanliness
8.2
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Beds were comfy.
EU from Singapore
Couple
More about Sheraton Niagara Falls

More about Sheraton Niagara Falls

Sheraton Niagara Falls

Get ready for an urban adventure with a stay at Sheraton Niagara Falls, which offers you both the best of Niagara Falls (NY) and the surrounding possibilities. The true local flavors and culture of Niagara Falls (NY) are yours with a stay at Sheraton Niagara Falls, located just 390 m from the famous Skylon Tower.
The superior services and facilities offered at Sheraton Niagara Falls will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Niagara Falls (NY) can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Sheraton Niagara Falls.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Sheraton Niagara Falls. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Sheraton Niagara Falls. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Sheraton Niagara Falls, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and casino for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Sheraton Niagara Falls promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Sheraton Niagara Falls ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Sheraton Niagara Falls gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Niagara Falls (NY), take some time to venture outside of Sheraton Niagara Falls. Sheraton Niagara Falls is located only 9.8 km from Niagara Falls International Airport, allowing you more time to enjoy your vacation before having to catch your flight.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

3 mentions

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Spanish
Kitchen
  • Snack bar
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Game room
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Rainforest Cafe
  • Cuisine: American
  • Menu: Buffet
TGI Fridays
  • Cuisine: American
  • Menu: Buffet, A-la-carte
Sweet Treats Shop
  • Menu: Buffet
Starbucks Cafe
  • Cuisine: American
  • Menu: Buffet

Location

300 3rd Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303
Exceptional
Location

9.2

What's nearby

Popular landmarks
  • Skylon Tower
    390 m
Nearby landmarks
  • First Presbyterian Church
    140 m
  • Smokin Joes Native Center
    150 m
  • The Best Cooler Store
    170 m
  • United Office Building
    220 m
  • Old Falls Street
    220 m
  • St. Mary of the Cataract R. C. Parish
    270 m
  • Convention & Visitors Bureau
    310 m
  • Thunder Theater/JD Gifts
    330 m
  • Snow Park Niagara
    380 m
  • Three Sisters Trading Post
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • In the event of an early departure, the property may charge you one night’s room and tax.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee30 USD
Extras
  • Breakfast charge (unless included in room price)20 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors6
  • Number of restaurants3
  • Number of rooms 391
  • Room voltage120
Parking
  • Daily parking fee21.60 USD

Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Reviews of Sheraton Niagara Falls from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.2
Facilities8.1
Location9.2
Service8.4
Value for money7.9
High score for Niagara Falls (NY)
Rating
9+ Exceptional (24)
8-9 Excellent (5)
7-8 Very Good (14)
6-7 Good (1)
<6 Below Expectation (7)
Time of the year
Mar - May (13)
Jun - Aug (14)
Sep - Nov (17)
Dec - Feb (7)

Show reviews that mention 

Showing 51 verified guest comments
123
10.0
Exceptional
James from United States
Family with young children
Guest room, 2 Queen
Stayed 2 nights in May 2019

Highly recommended. ”

Great location. Short walk to Niagara Falls State Park and Rainbow Bridge. Hotel room and facilities was clean. Booked room with breakfast included. Buffet breakfast was at TGIF - very good selection. Also there's a covered walkway to Seneca Casino. Buffet prices at the casino was very reasonable and is a good option to add to TGIF and Rainbow forest which is accessible from the hotel. Highly recommmended.

Reviewed June 03, 2019

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10.0
Exceptional
Thanaletchmi from Malaysia
Family with young children
Guest room, 2 Queen
Stayed 2 nights in April 2019

Great hotel with excellent location”

Our first time to US and first time Niagra falls. We loved and enjoyed our 2 nights stay at Sheraton Niagra falls. The staffs are friendly and very helpful.

Reviewed April 26, 2019

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10.0
Exceptional
EU from Singapore
Couple
Guest room, 2 Queen
Stayed 1 night in February 2020

Great location”

Has amenities below. Starbucks. And a tgif restaurant. Abt 10mins walk to the niagara falls park. Beds were comfy. Carpark is nearby if driving. For abt 10usd which is charged by the hotel. Not sure if its per day or per entry.

Reviewed February 08, 2020

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9.6
Exceptional
Brendan from Canada
Couple
Concierge level, Guest room, 1 King
Stayed 1 night in February 2019

Nice hotel, good value”

My understanding is that the hotel recently went through a renovation - it shows! The hotel seems brand new on the inside. The staff were pleasant and informative, and we even got a casino credit as part of our stay. Our room was on the concierge level, but the timing never worked out for us to take advantage of the perks. Overall a nice hotel - I look forward to staying here again.

Reviewed February 19, 2019

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9.6
Exceptional
Janice from United Kingdom
Couple
Guest room, 1 King
Stayed 3 nights in May 2022

Lovely stay”

Hotel was great, large rooms, swimming pool and hot tub, laundry facilities and lovely helpful staff. Only downside was the walls are very thin and you could hear every word your neighbours were saying.

Reviewed May 06, 2022

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9.6
Exceptional
Kristi from United States
Couple
Concierge level, Guest room, 1 King
Stayed 1 night in October 2021

Great location to falls! ”

We had a great stay, very cool indoor pool area if you have kids!

Reviewed October 26, 2021

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8.8
Excellent
Set from Malaysia
Couple
Stayed 1 night in December 2018

walking distance to niagara fall”

staff is friendly , janine assisted to get me transport as i could not get uber at 3am. room is spacious we walked to niagara fall park

Reviewed January 07, 2019

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8.4
Excellent
sujyun from Taiwan
Couple
Guest room, 2 Queen
Stayed 2 nights in September 2021

70% good experience”

The room is big and quite comfy, but no closet and slippers in the room. Parking lot available but need to pay for it. Starbucks in the lobby. The last night there was a small incident-fridge burnt, luckily we found that before we went to sleep. They need to educate the crew not to plug all appliance on the same extension cord and they need to get rid of the old fridge.

Reviewed September 21, 2021

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8.8
Excellent
Porntip from United States
Couple
Stayed 1 night in May 2018

Excellent”

My second time at Sheraton. Nice and perfect location!! Staff was so friendly and helpful.

Reviewed May 03, 2019

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8.4
Excellent
Maria from United States
Couple
Guest room, 1 King
Stayed 1 night in October 2019

Nice!”

Location and value for money!

Reviewed October 20, 2019

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7.6
Very good
SABA from United States
Family with young children
Guest room, 2 Queen
Stayed 3 nights in August 2021

Very good”

There is no restaurant inside the hotel for breakfast, and there is no daily cleaning of the room since I entered until I left the hotel, and I had to call to order everything I needed and sometimes went to the reception hall

Reviewed September 04, 2021

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7.2
Very good
Judy from Canada
Family with teens
Guest room, 2 Queen
Stayed 1 night in July 2019

Very good”

The room was clean but the pool water was dirty as was the bathroom. The bathroom was also the change room / locker room which made it even worse. The hotel restaurants were TGIF and Rainforest Cafe and both wasn't the kind of food you would expect. The coffee shop was Starbucks so everywhere felt busy and very touristy.

Reviewed September 03, 2019

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7.6
Very good
Risang from Indonesia
Couple
Guest room, 2 Queen
Stayed 1 night in October 2019

5 Minute To Niagara Falls”

Best stay and walking distance to Niagara Falls

Reviewed July 04, 2020

See room deals

7.6
Very good
Seetu from United States
Solo traveler
Guest room, 1 King
Stayed 1 night in June 2022

Very good”

Flexible checkout, staffs are friendly.

Reviewed June 07, 2022

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6.4
Good
Surendra from United States
Family with young children
Guest room, 2 Queen
Stayed 2 nights in May 2022

Old and dilapidated”

The frontdesk and housekeeping were great! The location of the property is perfect. However, the room was a huge disappointment. The A/C was rickety and sounded like an old sputtering truck engine. There was no closet to hang our clothes in. There were wires and extension cords all over the place including one right on the headstand near the pillow. I am sure the wiring is a code violation. In any case, my opinion of Sheraton is forever tarnished by this stay. I do not recommend anyone stay here.

Reviewed May 18, 2022

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6.0
Anonymous
Couple
Guest room, 2 Queen
Stayed 2 nights in October 2021

RECEPTIONIST”

The morning receptionist at the time I checked in are not very helpful. Poor customer communication and maybe go back to attending class customer service relations. I do not issues with the room cleaners who work so hard and tech boys who help me with the simple tv issues. this is all I have to say

Reviewed October 31, 2021

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6.0
Po from Singapore
Solo traveler
Guest room, 1 King
Stayed 2 nights in June 2019

Above average”

Room size is huge but very dark. No place to hang your clothes except hook behind bathroom door. Housekeeping knock on door and attempt to open at 9am which has not reached checkout time.

Reviewed June 22, 2019

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5.6
Robert from United States
Couple
Guest room, 1 King
Stayed 4 nights in October 2020

Parking $20/nite, no comps ”

No comp breakfast, parking $20 per night not advised in advance. Area hotels had comp breakfasts.

Reviewed October 30, 2020

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3.6
Maureen from Philippines
Family with young children
Guest room, 1 King
Stayed 2 nights in May 2021

Acceptable”

Only pro is the location since it’s closed to the falls. False advertisement, when I called the staff said that i’ll be able to see the falls from the hotel; that was a lie. The room was dirty.

Reviewed May 19, 2021

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2.0
Jovi from Philippines
Couple
Guest room, 2 Queen
Stayed 1 night in August 2019

Frontdesk was not very nice, almost didnt honor my reservation for the right room”

Frontdesk was not very nice, almost didnt honor my reservation for the right room till i had to show her my paper, then was billed for the wrong amount vs what was quoted

Reviewed August 07, 2019

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123
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