Sheraton Niagara Falls

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

300 3rd Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303

Highlights

Airport transfer

- Airport transfer available at additional charge. To request, check the...

400 meters to Skylon Tower

400 meters to Skylon Tower

Air conditioning

Currency exchange

Daily housekeeping

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Conveniently situated in the Niagara Falls City Center part of Niagara Falls (NY), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Skylon Tower. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

5 travelers have booked today.

Location 9.1
Cleanliness 8.3
Service 8.3
Facilities 8.1

Based on 304 verified reviews

Location

9.1

Cleanliness

8.3

Service

8.3

Facilities

8.1

Value for money

8.0

See map

9.1Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 62 places in walking distance!

Parking
Available
Walkable places
First Presbyterian Church
140 m
Smokin Joes Native Center
150 m
Daredevil Museum of Niagara Falls
160 m
The Best Cooler Store
170 m
United Office Building
220 m
Popular landmarks
Skylon Tower
390 m
Closest landmarks
Convention & Visitors Bureau
310 m
Thunder Theater/JD Gifts
330 m
Snow Park Niagara
380 m
Three Sisters Trading Post
390 m
Skylon Tower
390 m

Good to know

Value for money8.0
Location rating9.1

Rooms available at Sheraton Niagara Falls

Concierge level, Suite, 1 King or 2 Queen
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  • Room size: 37 m²/398 ft²
  • 1 sofa bed and 2 queen beds...
  • 1 sofa bed and 2 queen beds...
Enter dates to see prices
Concierge level, Guest room, 2 Queen
...
  • Room size: 29 m²/312 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Concierge level, Guest room, 1 King
...
  • Room size: 29 m²/312 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Concierge level, Suite, Bedroom 1: 1 King, Bedroom 2: 2 Queen, Sofa bed
...
  • 2 queen beds and 1 king bed...
  • 2 queen beds and 1 king bed...
Enter dates to see prices
Suite, 1 King
...
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Room with Roll-in Shower - Mobility and Hearing Accessible
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  • Room size: 29 m²/312 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Guest Room, 1 King
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  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Suite, 1 King bunk or 2 Queen, Sofa bed
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  • Room size: 58 m²/624 ft²
  • 1 sofa bed and 1 bunk bed a...
  • 1 sofa bed and 1 bunk bed a...
Enter dates to see prices
Guest room, 2 Queen
...
  • Room size: 29 m²/312 ft²
  • 2 queen beds
  • 2 queen beds
Enter dates to see prices
Concierge level, Suite, 1 King
...
  • Room size: 37 m²/398 ft²
  • 1 sofa bed and 1 king bed
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Experience your vacation the ideal way with a drink in your hand at Sheraton Niagara Falls's bar readily available right in front of your doorstep for whenever you need a drink or two.

Sheraton Niagara Falls has car park onsite for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Past solo travelers that have stayed at this property have given Sheraton Niagara Falls an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Sheraton Niagara Falls an average rating of 7.9. You can look up more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Sheraton Niagara Falls an average rating of 7.7. You can search for more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Sheraton Niagara Falls’s location in the Niagara Falls City Center neighborhood puts it in close proximity to well-known attractions including Skylon Tower.

Wake up to an amazing buffet breakfast at Sheraton Niagara Falls. Customers can enjoy breakfast offered with an additional charge of 20 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about Sheraton Niagara Falls

More about Sheraton Niagara Falls

Experience Luxury and Convenience at Sheraton Niagara Falls

Welcome to Sheraton Niagara Falls, a 4-star hotel located in the heart of Niagara Falls, New York. With its prime location and impeccable service, this hotel offers a truly unforgettable experience for both business and leisure travelers. As you step into the elegant lobby, you'll immediately feel a sense of luxury and sophistication. The hotel boasts 391 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone, with a loved one, or as a family, there's a room to suit your needs. From cozy standard rooms to spacious suites, every accommodation option at Sheraton Niagara Falls is tastefully decorated and equipped with modern amenities to ensure a pleasant stay. Check-in at Sheraton Niagara Falls begins at 4:00 PM, allowing you ample time to settle in and explore the hotel's facilities. The friendly and professional staff will be ready to assist you with any requests or inquiries you may have. The check-out time is until 11:00 AM, giving you plenty of time to enjoy a leisurely breakfast or wrap up any last-minute tasks before bidding farewell to this remarkable hotel. Families traveling with young children will be pleased to know that Sheraton Niagara Falls has a generous child policy. Children between the ages of 0 to 11 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of amenities and services tailored to the needs of families, including cribs and high chairs upon request. Whether you're visiting Niagara Falls for its breathtaking natural wonders or for business purposes, Sheraton Niagara Falls is the perfect choice. Immerse yourself in the beauty of the falls, just a short distance away from the hotel, or take advantage of the hotel's convenient location to explore the vibrant city of Niagara Falls. With its luxurious accommodations, excellent service, and family-friendly policies, Sheraton Niagara Falls promises an unforgettable stay for every guest.

Unparalleled Entertainment Facilities at Sheraton Niagara Falls

Sheraton Niagara Falls offers an array of entertainment facilities that will leave you spoiled for choice. Whether you're looking to indulge in some retail therapy, try your luck at the casino, or simply unwind with a drink at the bar, this hotel has it all. For those seeking relaxation, the salon, massage center, hot tub, and sauna are perfect options to rejuvenate your mind and body. Pamper yourself with a variety of treatments and massages that will leave you feeling refreshed and revitalized. If you're in the mood for some fun and excitement, the games room is the place to be. Challenge your friends or family to a game of pool or foosball, or try your hand at the arcade games. To unwind and socialize, head to the shared lounge/TV area. Catch up on your favorite shows or engage in lively conversations with fellow guests while enjoying the comfortable seating and cozy ambiance. With its exceptional range of entertainment facilities, Sheraton Niagara Falls ensures that every moment of your stay is filled with enjoyment and relaxation.

Stay Active at Sheraton Niagara Falls with a Range of Sports Facilities

At Sheraton Niagara Falls, staying active is made easy with a range of sports facilities available for guests to enjoy. Whether you prefer a refreshing swim or a challenging workout, this hotel has something for everyone. Dive into the indoor pool, perfect for a leisurely swim or an invigorating workout session. The pool area offers a serene and relaxing atmosphere, allowing you to unwind after a long day of exploring the wonders of Niagara Falls. For those who like to keep up with their fitness routine, Sheraton Niagara Falls offers a state-of-the-art fitness center. Equipped with modern exercise equipment, you can enjoy a full-body workout at your convenience. The fitness center is open 24 hours, allowing you to exercise whenever it suits you best. Whether you prefer cardio exercises or weightlifting, the fitness center has everything you need to stay in shape during your stay. If you are a nature enthusiast, Sheraton Niagara Falls also provides access to scenic hiking trails. Explore the beautiful surroundings and take in the breathtaking views of the Niagara region while staying active. Whether you are a beginner or an experienced hiker, these trails offer a range of difficulty levels to suit your preferences. So lace up your hiking boots and embark on an adventure through nature's wonders. What's more, all these sports facilities are available to guests free of charge. So you can make the most of your stay at Sheraton Niagara Falls without worrying about any additional expenses. Stay active, have fun, and create unforgettable memories at this exceptional hotel.

Convenience at its Finest: Sheraton Niagara Falls' Impressive Facilities

Sheraton Niagara Falls offers an array of convenience facilities that are sure to enhance your stay in this bustling city. With a dedicated concierge service, you can rely on their expert knowledge to help you plan your itinerary, book tickets to attractions, or arrange transportation. Stay connected with complimentary Wi-Fi available in all public areas and in the comfort of your own room, ensuring you can easily stay in touch with loved ones or catch up on work. For those looking to travel light, Sheraton Niagara Falls offers convenient amenities such as dry cleaning services, express check-in/check-out, and luggage storage. This means you can spend more time exploring the city and less time worrying about your belongings. Need a quick snack or forgot to pack an essential item? No problem! The hotel has a vending machine and a convenience store on-site, making it easy to satisfy your cravings or pick up any forgotten necessities. To ensure your stay is comfortable and hassle-free, Sheraton Niagara Falls provides daily housekeeping services and even has a laundromat available, perfect for longer stays or families. With these impressive convenience facilities, Sheraton Niagara Falls goes above and beyond to make your visit to Niagara Falls a truly enjoyable experience.

Convenient Transport Facilities at Sheraton Niagara Falls

At Sheraton Niagara Falls, guests can enjoy a range of convenient transport facilities that make exploring the area a breeze. Whether you prefer to embark on guided tours, rent a car, or rely on taxi services, the hotel has got you covered. The friendly staff at the front desk can assist you with booking tours and arranging car hire, ensuring that you have a seamless and hassle-free experience during your stay. For guests who prefer to drive, Sheraton Niagara Falls offers a spacious and secure onsite car park. Self-parking is available, and while car park charges are applied, they are reasonable and provide peace of mind knowing that your vehicle is taken care of. Additionally, the hotel offers a ticket service, allowing you to conveniently purchase tickets for local attractions and events without having to leave the comfort of the hotel. With these transport facilities at your disposal, exploring Niagara Falls and its surroundings has never been easier.

Indulge in Culinary Delights at Sheraton Niagara Falls

At Sheraton Niagara Falls, guests are treated to a delightful array of dining options that are sure to satisfy every palate. Start your day off right at the hotel's coffee shop, where you can savor a freshly brewed cup of coffee or enjoy a light breakfast to fuel your adventures in Niagara Falls. For a more substantial meal, head to the on-site restaurant, where a team of talented chefs whip up a variety of mouthwatering dishes. From delectable seafood to juicy steaks, the restaurant offers a diverse menu that caters to all tastes. Whether you're craving a hearty meal or a light bite, you'll find something to tantalize your taste buds. To ensure a comfortable and enjoyable stay, Sheraton Niagara Falls also provides daily housekeeping services. So you can relax and indulge in the hotel's dining facilities, knowing that your room will be kept clean and tidy throughout your stay. With its convenient location and exceptional dining options, Sheraton Niagara Falls is the perfect choice for food lovers seeking a memorable culinary experience during their visit to Niagara Falls.

Luxurious Room Options at Sheraton Niagara Falls

Discover a variety of elegant accommodations at Sheraton Niagara Falls, including the sophisticated Concierge Level rooms, spacious Suites, and comfortable Guest Rooms. Whether you prefer the intimacy of a Guest Room with a cozy 1 King or 2 Queen beds, or the expansive comfort of a Suite featuring multiple bedrooms and versatile sleeping arrangements like King beds, sofas, or bunk beds, there's an ideal space for every traveler. The rooms are thoughtfully designed to provide a restful and enjoyable stay, with options tailored to accommodate families, couples, or solo travelers seeking a touch of luxury. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free and seamless booking experience. Enjoy the convenience of easy reservations and secure your preferred room type effortlessly, so you can focus on exploring the breathtaking sights of Niagara Falls. Whether you're seeking a cozy retreat or a spacious suite, Agoda makes it simple to find the perfect room at Sheraton Niagara Falls, offering excellent value and peace of mind for your trip.

Explore the Vibrant Niagara Falls City Center

Located in the heart of Niagara Falls (NY), Sheraton Niagara Falls offers easy access to the vibrant Niagara Falls City Center. With its prime location, guests can immerse themselves in the excitement and beauty of this world-renowned destination. Niagara Falls City Center is a bustling hub of activity, offering an array of entertainment, dining, and shopping options. Just steps away from the hotel, visitors can explore the vibrant streets filled with charming boutiques, souvenir shops, and art galleries. Indulge in a shopping spree or find the perfect memento to commemorate your trip. For those seeking adventure, Niagara Falls City Center is the gateway to the awe-inspiring Niagara Falls State Park. Take a leisurely stroll along the scenic trails, marvel at the breathtaking views, and feel the mist on your face as you get up close to the powerful cascades. Don't miss the opportunity to experience the famous Maid of the Mist boat tour, where you can witness the sheer force and beauty of the falls up close. After a day of exploration, unwind at one of the many restaurants and bars in the area. From fine dining establishments to casual eateries, there is something to satisfy every palate. Enjoy a delicious meal while taking in the stunning views of the falls or relax with a drink at a rooftop bar. With its central location and proximity to the Niagara Falls City Center, Sheraton Niagara Falls is the perfect base for your Niagara Falls adventure. Immerse yourself in the vibrant atmosphere, indulge in world-class dining, and create unforgettable memories in this remarkable destination.

Convenient Transportation from Nearby Airports to Sheraton Niagara Falls

Sheraton Niagara Falls, located in the heart of Niagara Falls City Center, offers convenient transportation options for guests arriving at nearby airports. If you are flying into Niagara Falls International Airport (IAG), the hotel is just a short 7-mile drive away. You can easily hail a taxi or use a ride-sharing service like Uber or Lyft from the airport to reach Sheraton Niagara Falls. Alternatively, the hotel provides a complimentary airport shuttle service for guests, making your journey even more convenient. For those arriving at Buffalo Niagara International Airport (BUF), Sheraton Niagara Falls is approximately 26 miles away. Several transportation options are available, including taxis, ride-sharing services, and rental cars. The hotel also offers a shuttle service from Buffalo Niagara International Airport, allowing you to relax and enjoy a hassle-free transfer to your destination. No matter which airport you arrive at, Sheraton Niagara Falls ensures a seamless travel experience with its convenient transportation options. Whether you prefer the comfort of a shuttle service or the flexibility of a taxi or ride-sharing service, reaching the hotel from the nearby airports is easy and efficient.

Discover Iconic Landmarks and Natural Wonders near Sheraton Niagara Falls

Nestled in the heart of Niagara Falls, Sheraton Niagara Falls offers guests easy access to a plethora of iconic landmarks and natural wonders. Just a short distance away, visitors will find the majestic Niagara Falls, a breathtaking natural wonder that never fails to impress. Feel the mist on your face as you stand in awe of the powerful cascades, or take a thrilling boat ride to get up close and personal with the thundering waterfalls. For panoramic views of the falls and the surrounding area, make your way to the Skylon Tower. This towering landmark offers an observation deck that provides unparalleled vistas of the falls, as well as the cityscape of Niagara Falls. Marvel at the beauty of the Niagara River as it winds its way through the landscape, or indulge in a delicious meal at the revolving restaurant located at the top of the tower. Nature enthusiasts will delight in exploring Devil's Hole State Park, a picturesque natural area known for its rugged trails and stunning views. Hike through the lush forest, breathe in the fresh air, and admire the dramatic gorge carved by the powerful forces of nature. Lavinia Porter Manse and St. Mary's Nurses' Residence offer a glimpse into the region's rich history, while Pietrocarlo Park provides a tranquil oasis for relaxation. For a fun-filled day with the family, head over to the Aquarium of Niagara, where you can marvel at a diverse array of marine life. Learn about the fascinating creatures that inhabit the Great Lakes and beyond, and even have the opportunity to interact with some of them. The Convention & Visitors Bureau is also nearby, offering valuable information and resources to help you make the most of your stay in Niagara Falls. Whether you're seeking natural beauty, historical landmarks, or family-friendly attractions, Sheraton Niagara Falls is the perfect base for exploring all that this captivating destination has to offer.

Convenient Public Transport Stations Near Sheraton Niagara Falls

Situated in the heart of Niagara Falls, the Sheraton Niagara Falls offers easy access to several public transport stations, making it a convenient choice for travelers. One of the nearby stations is the Niagara Falls NY Amtrak Station, located just a short distance from the hotel. This station provides excellent connectivity to various cities in the United States, making it ideal for those arriving by train. From here, guests can easily explore the stunning natural wonders of Niagara Falls and its surrounding areas. Another public transport station near the hotel is the Niagara Falls Underground Railroad Heritage Center. This station is a hub for local buses, allowing guests to easily navigate the city and visit popular attractions such as the Niagara Falls State Park and the Seneca Niagara Resort & Casino. Whether you're planning a day trip or an evening out, this station provides convenient transportation options for guests staying at the Sheraton Niagara Falls.

Diverse Dining Options Just Steps Away

Sheraton Niagara Falls is surrounded by a diverse range of dining options that are just steps away from the hotel. Start your day with a freshly brewed cup of coffee and a delicious pastry at The Patisserie or Dunkin' Donuts. For a hearty breakfast or a comforting lunch, head to Homestyle Cafe, where you can indulge in classic American dishes. If you're in the mood for mouthwatering ribs and steaks, Tony Roma's is the place to go. Kegs Grill offers a laid-back atmosphere and a menu filled with tasty pub fare. For a scenic dining experience, Waterfront Grill is the perfect choice, offering stunning views of the Niagara River. Craving some authentic Mexican flavors? Make your way to Colosso Taco and savor their delicious tacos and burritos. Don't forget to satisfy your sweet tooth at Di Camillo Bakery, where you can find a wide selection of pastries and desserts. And if you're looking for a quick and satisfying meal, Old Falls Street Deli is a great option. For a buffet experience like no other, Thunder Falls Buffet Restaurant offers a wide array of international cuisines that are sure to please every palate. With such a variety of restaurants just a stone's throw away, Sheraton Niagara Falls is the perfect base for food lovers looking to explore the vibrant culinary scene of Niagara Falls.

Shop 'til you drop!

Located in the heart of Niagara Falls, Sheraton Niagara Falls is surrounded by a plethora of shopping landmarks. Art enthusiasts will love exploring the Polly King Art Gallery, where they can discover unique and captivating pieces. For those looking for a little entertainment and shopping, Thunder Theater/JD Gifts offers a wide selection of movies and gifts to choose from. If you're in the mood for some Native American crafts and souvenirs, Smokin Joes Native Center is the place to be. Indulge your sweet tooth at Hershey's Sweet Treats, where you can find a tempting array of chocolates and candies. For those interested in Native American artifacts and jewelry, Three Sisters Trading Post is a must-visit. Bookworms will delight in browsing the shelves of The Book Corner, a charming bookstore with a vast collection of titles. And if you're in need of a cooler for your outdoor adventures, The Best Cooler Store has got you covered. With these fantastic shopping options just steps away from the hotel, Sheraton Niagara Falls is the perfect destination for both leisure and retail therapy.

Affordable Luxury: Experience Sheraton Niagara Falls at a Great Value

When it comes to finding the perfect accommodation in Niagara Falls (NY), Sheraton Niagara Falls offers an exceptional experience at an unbeatable price. With an average room rate of just $216, Sheraton Niagara Falls provides a luxurious stay that won't break the bank. Compared to the average price of a hotel room in the city, which stands at $182, Sheraton Niagara Falls offers incredible value for money. Despite its affordable rates, this hotel doesn't compromise on quality or comfort. From the moment you step into the elegant lobby, you'll be greeted with a warm and welcoming atmosphere that sets the tone for your entire stay. With spacious and well-appointed rooms, Sheraton Niagara Falls ensures that every guest enjoys a restful night's sleep in plush bedding. The hotel also boasts a range of amenities, including a fitness center, indoor pool, and on-site dining options, making it the perfect choice for both leisure and business travelers. So why settle for an average hotel when you can experience the exceptional at Sheraton Niagara Falls, all at an affordable price? Book your stay today and discover the perfect blend of luxury and value.

Excellent Service and Amenities at Sheraton Niagara Falls

Sheraton Niagara Falls is a top-notch hotel that offers excellent service and amenities. Guests have praised the clean rooms and the nice amenities provided. The pool and gym facilities are also highly appreciated, providing a great way to relax and stay active during the stay. The staff at Sheraton Niagara Falls are known for their friendliness and helpfulness, always going above and beyond to ensure a pleasant stay for guests. The hotel rooms and facilities are kept clean and well-maintained, creating a comfortable and enjoyable environment for guests. The location of the hotel is also highly regarded, with guests mentioning its convenience and proximity to popular attractions in Niagara Falls. Families with kids especially love the indoor pool area, which is described as very cool. Overall, Sheraton Niagara Falls offers a great hotel experience with great customer service and a fantastic location.

A Memorable Stay at Sheraton Niagara Falls

Sheraton Niagara Falls is a hotel that consistently receives positive customer reviews, making it an excellent choice for your stay in Niagara Falls. With an overall rating of 7.6, guests have praised the hotel for its exceptional value, facilities, cleanliness, location, and staff performance. One of the standout features of Sheraton Niagara Falls is its excellent value for money. With a rating of 7.9 for value, guests have raved about the affordable rates and the exceptional quality of service they received. Whether you are traveling for business or leisure, this hotel offers great value for your stay in Niagara Falls. The facilities at Sheraton Niagara Falls have also received high praise, with a rating of 8.1. Guests have enjoyed the wide range of amenities available, including a fitness center, indoor pool, and spa. Whether you want to relax and unwind or stay active during your stay, the hotel has something for everyone. Cleanliness is another aspect that guests have consistently commended, with a rating of 8.2. The hotel's housekeeping team ensures that the rooms and common areas are spotless, providing a comfortable and hygienic environment for guests to enjoy. With a location rating of 9.1, Sheraton Niagara Falls is perfectly situated for exploring all that Niagara Falls has to offer. Guests have appreciated the convenience of being within walking distance of the falls, as well as the nearby attractions and restaurants. Last but not least, the staff performance at Sheraton Niagara Falls has received an impressive rating of 8.3. Guests have praised the friendly and attentive staff who go above and beyond to ensure a memorable stay. From the moment you check-in to the moment you check-out, the staff will make you feel welcomed and well taken care of. Overall, Sheraton Niagara Falls is a hotel that consistently exceeds guest expectations. With its exceptional value, top-notch facilities, immaculate cleanliness, prime location, and outstanding staff performance, it is no wonder that guests have left glowing reviews. Book your stay at Sheraton Niagara Falls and experience a truly memorable stay in Niagara Falls.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
  • Spanish
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Game room
  • Hot tub
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Rental car

Food and dining

Breakfast options
  • American
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Rainforest Cafe
  • Cuisine: American
  • Menu: Buffet
TGI Fridays
  • Cuisine: American
  • Menu: Buffet, A-la-carte
Sweet Treats Shop
  • Menu: Buffet
Starbucks Cafe
  • Cuisine: American
  • Menu: Buffet

Location

300 3rd Street, Niagara Falls City Center, Niagara Falls (NY), United States, 14303

Exceptional9.1

Location

What's nearby

Popular landmarks
  • Skylon Tower
    390 m
Nearby landmarks
  • First Presbyterian Church
    140 m
  • Smokin Joes Native Center
    150 m
  • Daredevil Museum of Niagara Falls
    160 m
  • The Best Cooler Store
    170 m
  • United Office Building
    220 m
  • Niagara Wedding Chapel
    220 m
  • Old Falls Street
    220 m
  • St. Mary of the Cataract R. C. Parish
    270 m
  • Niagara Adventure Theater
    280 m
  • Jefferson Apartment Building
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A daily destination fee of USD 9.95 plus tax will be added to the room rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee30 USD
Extras
  • Breakfast charge (unless included in room price)20 USD
The property
  • Number of floors6
  • Room voltage120
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges2
Parking
  • Daily parking fee21.60 USD

Property announcements

In the event of an early departure, the property may charge you one night’s room and tax.

In the event of an early departure, the property may charge you one night’s room and tax.

Reviews of Sheraton Niagara Falls from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 10
  • 10
  • 6.4
  • 10
  • 10
  • 9.6
  • 10
  • 7.2

Most recent

  • Location score 9.1 out of 10 and is a high score in Niagara Falls (NY)
    Location9.1
  • Cleanliness score 8.3 out of 10 and is a high score in Niagara Falls (NY)
    Cleanliness8.3
  • Service score 8.3 out of 10 and is a high score in Niagara Falls (NY)
    Service8.3
  • Facilities score 8.1 out of 10 and is a high score in Niagara Falls (NY)
    Facilities8.1
  • Value for money score 8 out of 10 and is a high score in Niagara Falls (NY)
    Value for money8.0
High score for Niagara Falls (NY)

Rating

9+ Exceptional (56)
8-9 Excellent (13)
7-8 Very Good (25)
6-7 Good (5)
<6 Below Expectation (13)

Review summary

Powered by OpenAI

The hotel boasts a great location near Niagara Park, just a short walk to the falls. Guests praised the excellent and friendly staff who offered great service. The king-size bed is comfortable with crisp and clean linens. The hotel also features nice facilities including an indoor pool area which is great for kids.

Despite some positive experiences, a few guests mentioned small bugs and dirty rooms. The walls are very thin, and noise from neighbors can be easily heard.

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Showing 112 verified guest comments
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  1. 10.0
    Exceptional
    Juan from United States
    Family with young children
    Guest room, 2 Queen
    Stayed 1 night in November 2024

    “Great Staff & Service”

    Our brief stay at the Sheridan Niagara Falls turned into a remarkable experience. The staff’s exceptional accommodation and helpfulness uplifted our time there beyond what we’ve encountered elsewhere. With a convenient location and spotless surroundings, we felt embraced by comfort. Enjoying moments in the pool added to the joy. I wholeheartedly recommend this hotel, as the extraordinary service from the friendly front desk staff truly made our visit special.

    Reviewed November 25, 2024
  2. 10.0
    Exceptional
    feroz from India
    Group
    Guest room, 2 Queen
    Stayed 1 night in August 2025

    “Excellent property with helpful staff”

    It’s a beautiful property located just walking distance to the Niagra falls. The hotel has spacious rooms with comfy beds. The staff was friendly and helpful. It has a casino, couple of restaurants and Starbucks in house. Overall a wonderful experience.

    Reviewed August 29, 2025
  3. 10.0
    Exceptional
    Sushant from India
    Family with young children
    Guest room, 2 Queen
    Stayed 1 night in June 2024

    “Great experience staying there”

    The staff is very helpful and accommodating. They provided us both early checkin as well as late checkout. The rooms were clean. Hot tub and swimming pool were a plus. Credits for playing at Seneca casino added to the great experience. Since the hotel is very near to falls, we could go to falls at afternoon as well as night for seeing fireworks. Lots of indian food options nearby. Couldn't ask for more.

    Reviewed June 17, 2024
  4. 10.0
    Exceptional
    Chaitaly from India
    Family with teens
    Guest room, 2 Queen
    Stayed 1 night in October 2025

    “Very good ”

    The hotel staff was very good, courteous and helpful. Hotel was good, rooms clean and spacious. We stayed only for 1 night. We were satisfied

    Reviewed October 21, 2025
  5. 6.4
    Good
    koh from Singapore
    Solo traveler
    Guest Room, 1 King
    Stayed 1 night in December 2024

    “Standard of staff quality service has drop beyond developing countries ”

    I am from singapore, travel often and stayed at many marriott bonvoy chains of hotel. Sheraton hotel is a reputable brand, and I have stayed in sheraton throughout Asia, my last stay was at Sheraton KL with a super experience. Unfortunately this was not the case this time. 1. I was 30 mins earlier to my check in time, I can stand the room is not ready. Instead of trying to get the room ready, the staff shove me a coffee voucher and asked me to wait at the cafe. I appreciate and understand the kind thoughts the hotel management has, but the delivery of the staff card was more like a 'take this and wait at the corner' kind of attitude. I didn't request for any coffee voucher and definitely not a cheapskate else there would be many cheaper option. 2. At on 14 Dec 24 at 1630 I went to counter again, I was so shock the reception raise her hand, and singal a come over hand sign, as if we are their servant or dog. - the management if you are concern and take this seriously, I check there are cctv , please play back the video. 3. I was given a room, but it was two bed, however I paid for a single king size bed. The reception told me that they have 'oversold', which I do not understand what she meant by over sold? 4. She wanted to give me another 'upgrade' which I told her I don't need any upgrade or the coffee voucher which I returned to her. All I need is the room that I paid for. 5. Lastly she guilt trip me by day she will do just that by 'kicking' another person out. The staff is non other then Jenny. Truly a horrible customer experience.

    Reviewed December 15, 2024
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