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2015

Sheraton Okinawa Sunmarina Resort

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Excellent8.4
Based on 1758 reviews
93% would recommend to a friend
Sheraton Okinawa Sunmarina Resort
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Lobby
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Interior view
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beach
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Swimming pool [outdoor]
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Ocean View Room with Twin Bed - Non-Smoking
...
  • Ocean view
  • 50 m²
  • 2 semi double beds or 3 sem...
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Ocean View Room with 3 Beds - Non-Smoking
...
  • Ocean view
  • 50 m²
  • 3 semi double beds
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Ocean View Room with 4 Beds - Non-Smoking
...
  • Ocean view
  • 50 m²
  • 1 single bed and 3 semi dou...
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Ocean View Room Non-Smoking - 1 King & 1 Bed
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  • Ocean view
  • 50 m²
  • 1 semi double bed and 1 kin...
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Ocean View Room Non-Smoking - 1 King & 2 Beds
...
  • Ocean view
  • 50 m²
  • 1 single bed and 1 semi dou...
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Twin Non-Smoking
...
  • Harbor view
  • 50 m²
  • 2 semi double beds
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Lanai Room with Twin Bed - Non-Smoking
...
  • Garden view
  • 50 m²
  • 2 semi double beds or 3 sem...
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Ocean View Room with King Bed - Non-Smoking
...
  • Ocean view
  • 50 m²
  • 1 semi double bed and 1 kin...
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Lanai Room with 4 Beds - Non-Smoking
...
  • Garden view
  • 50 m²
  • 1 single bed and 3 semi dou...
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Marina View Room Non-Smoking - 4 Beds
...
  • Harbor view
  • 50 m²
  • 1 single bed and 3 semi dou...
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Have a question for Sheraton Okinawa Sunmarina Resort?

Nearest essentials

Airports
  • 32 kilometers to
  • Naha Airport (OKA)
  • 110 kilometers to
  • Kumejima Airport (UEO)
Public transportation
  • 9 kilometers to
  • Yomitan Bus Terminal
Hospital or clinic
  • 7 kilometers to
  • Izumi Hospital
Convenience store
  • on site
Cash withdrawal
  • 2.4 kilometers to
  • ATM

More about Sheraton Okinawa Sunmarina Resort

An overview

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Verified guest reviews

Agoda Reviews (1758)
Booking.com Reviews (741)

4.8

Filter by guest type:
Excellent
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 8.4
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 8.0
Excellent
  • Cleanliness 8.4
  • Facilities 8.4
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 8.6
  • Value for money 8.0
Excellent
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 8.5
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 8.0
Excellent
  • Cleanliness 8.7
  • Facilities 8.3
  • Location 8.3
  • Room comfort and quality 8.5
  • Service 9.0
  • Value for money 8.1
Excellent
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.5
  • Room comfort and quality 8.1
  • Service 8.8
  • Value for money 7.9
Excellent
  • Cleanliness 8.7
  • Facilities 8.1
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 7.7
Excellent
  • Cleanliness 8.9
  • Facilities 8.5
  • Location 8.5
  • Room comfort and quality 8.5
  • Service 8.9
  • Value for money 8.2
Provided by verified guests of Agoda
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Room type
  • Deluxe Twin High Floor Non -Smoking
  • Maisonette 3 Persons
  • Maisonette 5 Persons
  • Maisonette 4 persons
  • Standard Double with Ocean View
  • Standard Room Nonsmoking
  • Hollywood Twin Non-Smoking
  • Deluxe Room Non-Smoking
  • Deluxe for 4
  • Ocean View Room with King Bed - Non-Smoking
  • Ocean View Room with Twin Bed - Non-Smoking
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Showing 1442 verified guest comments
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10.0
Ming from Hong Kong
Couple
Deluxe Room Non-Smoking
Stayed 2 nights in December 2016
Good location & service”
The location and service is really good. A very comfortable and decent room with nice view.
Reviewed August 01, 2017
Dear Ming-san, Thank you very much for giving us a perfect 10. We are truly happy that we were able to serve you well and have made your Okinawa vacation a worthwhile experience. Indeed we take pride of the beautiful ocean view that we offer to our guests right at the comfort of their own room. We are eagerly looking forward to welcoming you here again and we will once again do our best to serve you with all our best. With sincere appreciation, Sheraton Okinawa Sunmarina Resort
Responded August 03, 2017
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8.8
Pandora from Hong Kong
Family with young children
Hollywood Twin Non-Smoking
Stayed 4 nights in July 2017
Excellent”
food quality of restaurant is unsatisfactory
Reviewed July 15, 2017
Dear Pandora-san, We are grateful for your feedback. Thank you for sharing your experience with us. We do acknowledge that we have areas of improvement that we must work on and we will be taking a closer look on our restaurant menus as we try our best to meet the expectations of our guests. We do hope that you will visit us again in the future. With much appreciation, Sheraton Okinawa Sunmarina Resort
Responded July 17, 2017
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7.2
Bella from Macau
Family with young children
Deluxe Room Non-Smoking
Stayed 3 nights in July 2017
Very good”
Hotel itself is good, pricey though. With this price, even beach chairs are not free, surprise. Worst experience with agoda, overcharged me USD200+, I sent email to ask about it and was told due to I chose pay later and the currency changed. Send 2nd email asked about the currency rate (how could currency change made a difference of USD200+), and was told currency source cant be disclosed. Send a 3rd mail to ask ... I eventually got no patience and called to ask, was told the same due to currency change. I have to raise my voice and ask how can currency change make a USD200+ difference, Japanese Yen is not raising!!! Eventually they admitted it is a mistake and give me refund. I know mistake would happen, but why didn't you check when you got my first email. I have to go through all these to get refund. Lucky I check the credit card bill or I end up losing USD200+. Really not happy with that at all ...
Reviewed July 15, 2017
Dear Bella-san, Thank you for taking the time to write us a review. Your comments are important to us. Well noted on those as we do acknowledge that we still have areas to improve on. We will continue to strive to provide our guests with an enjoyable stay with us. We are sorry to hear your experience with Agoda and sincerely hope that they will do their best to avoid such occurrence to happen again. We look forward to welcoming you again in your future Okinawa vacation. With sincere gratitude, Sheraton Okinawa Sunmarina Resort
Responded July 17, 2017
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8.0
Thomas from Hong Kong
Family with teens
Maisonette 4 persons
Stayed 2 nights in June 2017
Great for water activities”
A very good hotel for those who love water activities. The zipline and "Go-Fall" are the reasons why we came. Not expensive! Excellent experience. Don't bother with the restaurants in the hotel. Too expensive and the food is just average, there are several restaurants around the hotel which most offer free pick up and return. The room is nice with a verander, depends on your budget, by spending a few more bucks, you can have a room with the view of the ocean. This hotel is not for those who wants night life and shopping. You will be annoyed and disappointed if night life and shopping are what you need. By the way, like any international 5 star hotel, don't expect 'from the heart' service from the staff .
Reviewed July 08, 2017
Dear Thomas-san, We are thrilled you enjoyed our marine activities and our new facilities MegaZIP and GoFall. We are grateful that you take the time to share your experience with us. We will continue to strive to provide our guests with a great vacation here in Okinawa. We hope to see you again soon. With sincere appreciation, Sheraton Okinawa Sunmarina Resort
Responded July 10, 2017
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8.0
SUHYEON from South Korea
Couple
Deluxe Room Non-Smoking
Stayed 1 night in June 2017
not bad”
good location..clean beach...not bad
Reviewed July 06, 2017
Dear Suhyeon-san, Thank you for leaving us a feedback and for pointing out our good location. We are glad that you enjoyed the pristine waters of our beach as well. We hope to see you again in your next Okinawa escapade. With much appreciation, Sheraton Okinawa Sunmarina Resort
Responded July 07, 2017
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Sheraton Okinawa Sunmarina Resort
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9.2
Shun from Hong Kong
Family with young children
Deluxe Twin High Floor Non -Smoking
Stayed 2 nights in June 2017
Wonderful view and facilities”
It's a great hotel with perfect view! The facilities are great! The whole family had great fun!
Reviewed July 04, 2017
Dear Shun-san, Thank you for this encouraging review. We here at Sheraton Okinawa Sunmarina Resort appreciates when our guests take time to leave a note about us. We are glad you had a superb resort experience with us. We hope to see you again with more of your family and friends in your next Okinawa adventure. With much gratitude, Sheraton Okinawa Sunmarina Resort
Responded July 06, 2017
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8.0
CHI from Hong Kong
Family with young children
Maisonette 5 Persons
Stayed 2 nights in April 2017
Very good”
I did not expect to have extra charges for the use of indoor swimming pool as the room rates were expensive already.
Reviewed June 30, 2017
Dear Chi-san, Thank you for taking the time to write us a feedback. Your review is important to us and as we continue to strive to be the best resort here in Okinawa, we do acknowledge the points for improvement that we must work on such as our facilities package as you've mentioned. Rest assured that it has been well noted and that we will consistently do our best to ensure the satisfaction of all our guests. We hope that you will visit us again in your next Okinawa escapade. With sincere appreciation, Sheraton Okinawa Sunmarina Resort
Responded July 01, 2017
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10.0
SWEE from Singapore
Family with young children
Deluxe Twin High Floor Non -Smoking
Stayed 1 night in June 2017
The view is fantastic and room is spacious. Abunda”
Cons: variety of food served for breakfast can be improved.
Reviewed June 26, 2017
Dear Swee-san, Wow! Thank you for this positive review. It gives us much happiness that you had a wonderful experience with us and that you enjoyed the breathtaking view of our resort. Thank you as well for your suggestion on improving our breakfast. Well noted on that. We look forward to see you again in your next Okinawa adventure. With sincere gratitude, Sheraton Okinawa Sunmarina Resort
Responded June 29, 2017
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10.0
Chi from Hong Kong
Family with teens
Deluxe Room Non-Smoking
Stayed 2 nights in May 2017
Exceptional”
Good
Reviewed June 23, 2017
Dear Chi-san, Thank you very much for giving us a perfect 10 rating. This really made us smile. Please do visit us again and we will do our best to once again provide you with an excellent resort experience here in Okinawa. With much appreciation, Sheraton Okinawa Sunmarina Resort
Responded June 29, 2017
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10.0
Kelly from Malaysia
Solo traveler
Standard Room Nonsmoking
Stayed 1 night in March 2017
SUPERB Stay”
Superb nice seaview and great ambience
Reviewed June 21, 2017
Dear Ms. Kelly, We are so grateful for your feedback. Thank you for giving us a perfect rating. It is our aim that every single guest that walks through our doors will experience the same level of superb stay here at Sheraton Okinawa Sunmarina Resort. Please do visit us again. It will be our pleasure and delight to serve you. With much gratitude, Sheraton Okinawa Sunmarina Resort
Responded June 29, 2017
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