Sheraton on the Falls Hotel
Sheraton on the Falls Hotel
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10.0
Exceptional

"A very enjoyable stay."

Ling F.

|

May 8, 2018

Standard - Guestroom Sheraton on the Falls Hotel
Standard - Guestroom
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Lobby Sheraton on the Falls Hotel
Lobby
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Swimming pool Sheraton on the Falls Hotel
Swimming pool
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Fitness center Sheraton on the Falls Hotel
Fitness center
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See map Sheraton on the Falls Hotel
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Exceptional
Location
9.2
See all 35 photos Sheraton on the Falls Hotel
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What guests are saying:
Family loves it here. Perfect place.
Alex from United States
Family with young children
sight of Niagara Falls from the room is wonderful, but charging on Wifi seems unreasonable in the present "cloudy" era
WAI from Hong Kong
Couple
Overall ok
Zhuo from Canada
Family with teens
its like staying on the niagara falls itself and evrery thing is very close too.
NAFID from Bangladesh
Couple
Very good . Big room Excellent Lunch with nice view of Niagara Fall ^_^
Ruedeerin from Thailand
Group
Excellent
From 125 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.6
Value for money7.5
Location rating9.2
Nearest airportBuffalo Niagara International Airport (BUF) - United States
Distance to airport32.6 km
  • Sauna

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

Room choices
8.6
Excellent
Room comfort & quality
Queen Bed
Queen Bed
...
  • Separate shower/bathtub
  • 2 queen beds
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Deluxe
Deluxe
...
  • Separate shower/bathtub
  • 1 king bed
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Superior Queen
Superior Queen
...
  • Separate shower/bathtub
  • 2 queen beds
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City View Queen
City View Queen
...
  • Separate shower/bathtub
  • 2 queen beds
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Guestroom
Guestroom
...
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    1 Bedroom
    1 Bedroom
    ...
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      Superior Queen Room with Two Queen Beds and Falls View
      Superior Queen Room with Two Queen Beds and Falls View
      ...
      • Room size: 30 m²/323 ft²
      • 2 king beds
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      1 Bedroom
      1 Bedroom
      ...
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        1 Bedroom
        1 Bedroom
        ...
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          1 Bedroom
          1 Bedroom
          ...
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            More about Sheraton on the Falls Hotel

            More about Sheraton on the Falls Hotel

            8.0
            Very good

            "Enjoyed our stay here."

            Paul

            |

            June 4, 2016

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            10.0
            Exceptional

            "Good location with view"

            Tan

            |

            October 18, 2016

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (125)Booking.com Reviews (5060)
            8.1
            /
            10
            Cleanliness8.1
            Facilities7.8
            Location9.2
            Room comfort and quality8.6
            Service8.0
            Value for money7.5
            Provided by verified guests of Agoda
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            All guests (125)
            All room types
            Showing 83 verified guest comments
            12345
            8.0
            Excellent
            Apinya from Thailand
            Couple
            Traditional Queen Room with No View
            Stayed 1 night in September 2018
            Need to improve the cleanliness”
            The room was fine. The views were great. Location is good. My only complain is the quality of the cleanliness. We went for breakfast and the kitchen wares weren’t clean well. There was stain from the old food stick on the forks, knife, and plates. For Sheraton, you could have done it better! Cleanliness is very important!
            Reviewed November 17, 2018
            4.4
            Man from Hong Kong
            Couple
            Deluxe Queen Room with Two Queen Beds and Falls View
            Stayed 1 night in October 2018
            Acceptable”
            cockroach in the room..
            Reviewed December 04, 2018
            9.2
            Exceptional
            Jason from United Kingdom
            Family with teens
            Stayed 1 night in August 2018
            Family Vacation ”
            best location for a view of the American Falls. Falls view rooms a must. rooms are a good size and very comfortable and quiet. Well located for Niagara attractions. Nice outdoor pool on roof. parking available adjacent to hotel with luggage drop off on the hotel forecourt.
            Reviewed August 28, 2018
            10.0
            Exceptional
            Ling from Hong Kong
            Group
            Stayed 1 night in April 2018
            Great view by the Falls”
            Great location, it is exactly by the falls. we stayed at the room with Falls view. it was just spectacular and phenomenal. we could hear the falls roaring when we opened up the window door. Clean and spacious room. a very enjoyable stay.
            Reviewed May 08, 2018
            9.2
            Exceptional
            Bindu from United Kingdom
            Group
            Queen Room with Two Queen Beds and American Falls View
            Stayed 2 nights in April 2018
            Perfect location and wonderful staff”
            Perfect location for us as it was 2 mins walk from Rainbow bridge and about a 10 min stroll from the Canadian falls (the American falls were directly opposite). Staff were very helpful and had a cheerful manner when dealing with customers. Would love to stay here again!
            Reviewed April 12, 2018
            6.0
            Ricardo from United States
            Couple
            Stayed 3 nights in November 2018
            Above average”
            the room smelled
            Reviewed November 15, 2018
            3.2
            Yahya
            Family with teens
            Stayed 1 night in July 2018
            The views out of window are ugly and off concrete pillars. No sunlight and you will feel trapped ”
            We were 4 adults and one 12 year child and booked a room for 5 people but were given a room for 4 people and there was no sofa bed. The most special day in our life at the falls was spoilt. Despite our earlier complaint nothing was done to rectify the hotel mistake. At check out they offered to give a small gesture discount but the damage was done for life with 5 sharing a room for 4. Avoid at all cost or risk your special moment in time being spoilt for life !!!!!!
            Reviewed July 23, 2018
            8.8
            Excellent
            Mediha from United States
            Family with young children
            Stayed 1 night in October 2016
            Good experience ”
            Was a great place for a quick family vacation! We had issues with the a/c in the room but the hotel resolved the issue quickly. Valet and bell staff exceptionally helpful and friendly! Highly recommend the hotel
            Reviewed October 11, 2016
            9.2
            Exceptional
            Joseph from United States
            Couple
            Traditional Queen Room with No View
            Stayed 3 nights in September 2016
            Yost Vacation”
            Location of Hotel is prime. Staff very helpful and friendly. Very nice having the Starbucks inside the Hotel. Second time I've stayed at the Falls and if/when I come back to visit the Falls we will stay there again.
            Reviewed September 29, 2016
            8.4
            Excellent
            Kathryn from United States
            Couple
            Traditional Queen Room with No View
            Stayed 3 nights in September 2016
            If you're not doing valet parking, be prepared to drop off luggage in registration; then drive your car down the street to park. To return to the Sheraton, you need to walk thru the Crowne Plaza, Foo”
            If you're not doing valet parking, be prepared to drop off luggage in registration; then drive your car down the street to park. To return to the Sheraton, you need to walk thru the Crowne Plaza, Food Court and Play Zone to get back to the Sheraton. Then you pay $30 per day, plus tax for this poor set up.
            Reviewed September 11, 2016
            10.0
            Exceptional
            Leah from United States
            Couple
            Stayed 2 nights in September 2016
            Wonderful hotel, amazing views”
            We had a 2 night stay in Fallsview room. The room was clean and well appointed. The view from our room was awe inspiring! We could sit, enjoy a coffee and just look at the Falls. Also enjoyed fireworks from our room. Staff were all friendly and attentive. I would recommend spending a little extra and getting a Fallsview room- well worth it!
            Reviewed September 09, 2016
            9.7
            Exceptional
            Elizabeth from Canada
            Couple
            Stayed 1 night in December 2012
            Location Location Location”
            Spectacular view of the falls
            Our stay was a unexpected little surprise. As it is December and somewhat overcast our expectations were not at their highest. The hotel has a great check in system whereby you can park your car right by reception for time required. There is self serve parking and valet parking available at reasonable prices. We had a room overlooking the falls on the 21st floor and the view is wonderful. The room was clean and quite nice with a fireplace. The hotel connects underground to many restaurants and the casino whih is great because we did not need a coat (in Winter). Would love to return for a beautiful sunny Summer R&R. The shopping both on the Canadian side of the falls and the American side is also another reason I would like to return.
            Reviewed December 19, 2012
            10.0
            Exceptional
            Edward from Philippines
            Group
            Queen Room with Two Queen Beds and American Falls View
            Stayed 1 night in June 2018
            The best hotel for me in Niagara.”
            My room has a view of both falls, I can't get any better deal than this.
            Reviewed June 19, 2018
            3.2
            nalinraj from Canada
            Family with young children
            Stayed 1 night in May 2018
            Parking is $29 dollars. ”
            Not even the greatest spot, not worth the money.
            Reviewed May 24, 2018
            10.0
            Exceptional
            John from Canada
            Family with young children
            Deluxe Queen Room with Two Queen Beds and Falls View
            Stayed 1 night in December 2014
            Family”
            Location, Luxury, Lovely
            Reviewed January 07, 2015
            8.0
            Excellent
            PingPing from Taiwan
            Couple
            Traditional Queen Room with No View
            Stayed 1 night in June 2014
            Wonderful experience ”
            View, food and staff
            Very nice hotel , located right in front of Niagara Falls . Breakfast is rich and you can see the falls fully. Besides, the staff is very friendly and helpful.
            Reviewed June 18, 2014
            9.0
            Exceptional
            WAI from Hong Kong
            Couple
            Deluxe Queen Room with Two Queen Beds and Falls View
            Stayed 1 night in May 2013
            sight of Niagara Falls from the room is wonderful”
            the sight of Niagara Falls
            sight of Niagara Falls from the room is wonderful, but charging on Wifi seems unreasonable in the present "cloudy" era
            Reviewed May 27, 2013
            10.0
            Exceptional
            NAFID from Bangladesh
            Couple
            Queen Bed
            Stayed 1 night in June 2010
            freat hotel”
            best location
            none
            its like staying on the niagara falls itself and evrery thing is very close too.
            Reviewed July 08, 2010
            10.0
            Exceptional
            MUHAMMAD from Singapore
            Couple
            King Room
            Stayed 1 night in October 2017
            Amazing view and location”
            Great location with near by attractions and amenities, Dont forget to book the falls view room. Worth it. Such an amazing experience. Hope to return some day
            Reviewed December 19, 2017
            7.6
            Very good
            Luai from United States
            Couple
            Stayed 1 night in July 2016
            Wrong room ”
            We got the wrong room and when we went down stairs they said no more rooms . Then why change are room with out telling us ! Also I got charged twice . But got my money back . Buffet has poor selection
            Reviewed July 16, 2016
            12345
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