6 Dec 2018
Thursday
7 Dec 2018
Friday
2 adults, 0 children
1 room
10.0
Exceptional"A very enjoyable stay."
Ling F.
|
May 8, 2018
See map
Exceptional
Location
9.2
Removed from saved list
What guests are saying:
Family loves it here. Perfect place.
sight of Niagara Falls from the room is wonderful, but charging on Wifi seems unreasonable in the present "cloudy" era
Overall ok
its like staying on the niagara falls itself and evrery thing is very close too.
Very good .
Big room
Excellent Lunch with nice view of Niagara Fall ^_^
Sheraton on the Falls Hotel
From 125 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.6
| Value for money | 7.5 |
| Location rating | 9.2 |
| Nearest airport | Buffalo Niagara International Airport (BUF) - United States |
| Distance to airport | 32.6 km |
Sauna
Air conditioning
Currency exchange
Daily housekeeping
Room choices
8.6
Excellent
Room comfort & quality
See photos and details
Queen Bed
...
- Separate shower/bathtub
- 2 queen beds
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Deluxe
...
- Separate shower/bathtub
- 1 king bed
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Superior Queen
...
- Separate shower/bathtub
- 2 queen beds
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City View Queen
...
- Separate shower/bathtub
- 2 queen beds
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Guestroom
...
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1 Bedroom
...
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Superior Queen Room with Two Queen Beds and Falls View
...
- Room size: 30 m²/323 ft²
- 2 king beds
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1 Bedroom
...
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1 Bedroom
...
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1 Bedroom
...
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Have a question for Sheraton on the Falls Hotel?
Compare to other recommended properties
 Sheraton on the Falls Hotel |  |  | Best value!  | |
| Guest rating | Excellent 125 reviews 8.1 Location 9.2 | Very good 64 reviews 7.7 Location 8.7 | Very good 75 reviews 7.7 Location 9.0 | Exceptional 10 reviews 9.2 Location 9.4 |
| Neighborhood | Ripley's Area | Ripley's Area | Portage Road Area | Portage Road Area |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
8.0
Very good"Enjoyed our stay here."
Paul
|
June 4, 2016
An overview
This contemporary hotel has 670 guestrooms and is located directly across from Niagara Falls in the Falls Avenue Entertainment Complex. Sheraton on the Falls Hotel is situated in the heart of Niagara's premier tourist district and is part of the 20-acre Falls Avenue Entertainment Complex. It has indoor connections to Casino Niagara and the Fallsview Indoor Waterpark as well as Adventure City, Rainforest Café, Hard Rock Café, MGM Studio Plaza, the Hershey Store, Planet Hollywood, 4-D movie theaters, and numerous shopping venues. Most guestrooms offer magnificent views of the Canadian and American Falls. The 4-star Sheraton on the Falls Hotel provides guests with world-class accommodation and easy access to everything Niagara Falls has to offer.
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Nearest essentials
Airports
Buffalo Niagara International Airport (BUF) - United States
32.6 km
Hospital or clinic
Niagara Falls Memorial Medical Center
1.7 km
Convenience store
Busy Bee Food Mart
810 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
10.0
Exceptional"Good location with view"
Tan
|
October 18, 2016
Popular facilities
- Fitness center
- Swimming pool [indoor]
- Restaurants
- Spa
- Bar
Languages spoken
- English
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Casino
- Mini golf course
- Swimming pool [outdoor]
- Fitness center
- Nightclub
- Tours
- Hiking
- Sauna
- Water park
- Hot tub
- Spa
- Massage
- Swimming pool [indoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service
- Coffee shop
- Restaurants
- Vending machine
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Luggage storage
- Concierge
- Fireplace
- Safety deposit boxes
- Currency exchange
- Gift/souvenir shop
- Shops
- Daily housekeeping
- Laundry service
- Smoking area
Land sports
- Golf course (within 3 km)
For the kids
- Kids club
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Car park [on-site]
- Valet parking
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 04:00 PM
Check-out until: 12:00 PM
Extras
Daily Internet/Wi-Fi fee: 0 USD
The property
Number of rooms : 670
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Real reviews from real guests
Agoda Reviews (125)Booking.com Reviews (5060)
8.1
/
10
Excellent
Provided by verified guests of 
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All guests (125)
All room types
Showing 83 verified guest comments
12345
8.0
Excellent
Apinya from Thailand
Couple
Traditional Queen Room with No View
Stayed 1 night in September 2018
Need to improve the cleanliness”
The room was fine. The views were great. Location is good. My only complain is the quality of the cleanliness. We went for breakfast and the kitchen wares weren’t clean well. There was stain from the old food stick on the forks, knife, and plates. For Sheraton, you could have done it better! Cleanliness is very important!
Reviewed November 17, 2018
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4.4
Man from Hong Kong
Couple
Deluxe Queen Room with Two Queen Beds and Falls View
Stayed 1 night in October 2018
Acceptable”
cockroach in the room..
Reviewed December 04, 2018
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9.2
Exceptional
Jason from United Kingdom
Family with teens
Stayed 1 night in August 2018
Family Vacation ”
best location for a view of the American Falls. Falls view rooms a must. rooms are a good size and very comfortable and quiet. Well located for Niagara attractions. Nice outdoor pool on roof. parking available adjacent to hotel with luggage drop off on the hotel forecourt.
Reviewed August 28, 2018
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10.0
Exceptional
Ling from Hong Kong
Group
Stayed 1 night in April 2018
Great view by the Falls”
Great location, it is exactly by the falls. we stayed at the room with Falls view. it was just spectacular and phenomenal. we could hear the falls roaring when we opened up the window door. Clean and spacious room. a very enjoyable stay.
Reviewed May 08, 2018
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9.2
Exceptional
Bindu from United Kingdom
Group
Queen Room with Two Queen Beds and American Falls View
Stayed 2 nights in April 2018
Perfect location and wonderful staff”
Perfect location for us as it was 2 mins walk from Rainbow bridge and about a 10 min stroll from the Canadian falls (the American falls were directly opposite). Staff were very helpful and had a cheerful manner when dealing with customers. Would love to stay here again!
Reviewed April 12, 2018
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6.0
Ricardo from United States
Couple
Stayed 3 nights in November 2018
Above average”
the room smelled
Reviewed November 15, 2018
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3.2
Yahya
Family with teens
Stayed 1 night in July 2018
The views out of window are ugly and off concrete pillars. No sunlight and you will feel trapped ”
We were 4 adults and one 12 year child and booked a room for 5 people but were given a room for 4 people and there was no sofa bed. The most special day in our life at the falls was spoilt. Despite our earlier complaint nothing was done to rectify the hotel mistake. At check out they offered to give a small gesture discount but the damage was done for life with 5 sharing a room for 4.
Avoid at all cost or risk your special moment in time being spoilt for life !!!!!!
Reviewed July 23, 2018
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8.8
Excellent
Mediha from United States
Family with young children
Stayed 1 night in October 2016
Good experience ”
Was a great place for a quick family vacation! We had issues with the a/c in the room but the hotel resolved the issue quickly. Valet and bell staff exceptionally helpful and friendly! Highly recommend the hotel
Reviewed October 11, 2016
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9.2
Exceptional
Joseph from United States
Couple
Traditional Queen Room with No View
Stayed 3 nights in September 2016
Yost Vacation”
Location of Hotel is prime. Staff very helpful and friendly. Very nice having the Starbucks inside the Hotel. Second time I've stayed at the Falls and if/when I come back to visit the Falls we will stay there again.
Reviewed September 29, 2016
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8.4
Excellent
Kathryn from United States
Couple
Traditional Queen Room with No View
Stayed 3 nights in September 2016
If you're not doing valet parking, be prepared to drop off luggage in registration; then drive your car down the street to park. To return to the Sheraton, you need to walk thru the Crowne Plaza, Foo”
If you're not doing valet parking, be prepared to drop off luggage in registration; then drive your car down the street to park. To return to the Sheraton, you need to walk thru the Crowne Plaza, Food Court and Play Zone to get back to the Sheraton. Then you pay $30 per day, plus tax for this poor set up.
Reviewed September 11, 2016
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10.0
Exceptional
Leah from United States
Couple
Stayed 2 nights in September 2016
Wonderful hotel, amazing views”
We had a 2 night stay in Fallsview room. The room was clean and well appointed. The view from our room was awe inspiring! We could sit, enjoy a coffee and just look at the Falls. Also enjoyed fireworks from our room.
Staff were all friendly and attentive. I would recommend spending a little extra and getting a Fallsview room- well worth it!
Reviewed September 09, 2016
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9.7
Exceptional
Elizabeth from Canada
Couple
Stayed 1 night in December 2012
Location Location Location”
Spectacular view of the falls
Our stay was a unexpected little surprise. As it is December and somewhat overcast our expectations were not at their highest. The hotel has a great check in system whereby you can park your car right by reception for time required. There is self serve parking and valet parking available at reasonable prices. We had a room overlooking the falls on the 21st floor and the view is wonderful. The room was clean and quite nice with a fireplace. The hotel connects underground to many restaurants and the casino whih is great because we did not need a coat (in Winter). Would love to return for a beautiful sunny Summer R&R. The shopping both on the Canadian side of the falls and the American side is also another reason I would like to return.
Reviewed December 19, 2012
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10.0
Exceptional
Edward from Philippines
Group
Queen Room with Two Queen Beds and American Falls View
Stayed 1 night in June 2018
The best hotel for me in Niagara.”
My room has a view of both falls, I can't get any better deal than this.
Reviewed June 19, 2018
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3.2
nalinraj from Canada
Family with young children
Stayed 1 night in May 2018
Parking is $29 dollars. ”
Not even the greatest spot, not worth the money.
Reviewed May 24, 2018
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10.0
Exceptional
John from Canada
Family with young children
Deluxe Queen Room with Two Queen Beds and Falls View
Stayed 1 night in December 2014
Family”
Location, Luxury, Lovely
Reviewed January 07, 2015
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8.0
Excellent
PingPing from Taiwan
Couple
Traditional Queen Room with No View
Stayed 1 night in June 2014
Wonderful experience ”
View, food and staff
Very nice hotel , located right in front of Niagara Falls . Breakfast is rich and you can see the falls fully. Besides, the staff is very friendly and helpful.
Reviewed June 18, 2014
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9.0
Exceptional
WAI from Hong Kong
Couple
Deluxe Queen Room with Two Queen Beds and Falls View
Stayed 1 night in May 2013
sight of Niagara Falls from the room is wonderful”
the sight of Niagara Falls
sight of Niagara Falls from the room is wonderful, but charging on Wifi seems unreasonable in the present "cloudy" era
Reviewed May 27, 2013
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10.0
Exceptional
NAFID from Bangladesh
Couple
Queen Bed
Stayed 1 night in June 2010
freat hotel”
best location
none
its like staying on the niagara falls itself and evrery thing is very close too.
Reviewed July 08, 2010
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10.0
Exceptional
MUHAMMAD from Singapore
Couple
King Room
Stayed 1 night in October 2017
Amazing view and location”
Great location with near by attractions and amenities, Dont forget to book the falls view room. Worth it. Such an amazing experience. Hope to return some day
Reviewed December 19, 2017
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7.6
Very good
Luai from United States
Couple
Stayed 1 night in July 2016
Wrong room ”
We got the wrong room and when we went down stairs they said no more rooms . Then why change are room with out telling us ! Also I got charged twice . But got my money back . Buffet has poor selection
Reviewed July 16, 2016
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12345
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