19 Aug 2018
Sunday
20 Aug 2018
Monday
2 adults, 0 children
1 room
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Exceptional
Location
9.3
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Sheraton on the Falls Hotel
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From 99 reviewsSee what guests said
8.3
Sauna
Air conditioning
Currency exchange
Daily housekeeping
Room choices
8.6
Excellent
Room comfort & quality
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Queen Bed
...
- Separate shower/bathtub
- 2 queen beds
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Deluxe
...
- Separate shower/bathtub
- 1 king bed
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Superior Queen
...
- Separate shower/bathtub
- 2 queen beds
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City View Queen
...
- Separate shower/bathtub
- 2 queen beds
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No View 1 Queen
...
- 25 m²/269 ft²
- Non-smoking
- 1 king bed
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Traditional 2 Queen
...
- 25 m²/269 ft²
- Non-smoking
- 2 king beds
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American Fallsview
...
- 25 m²/269 ft²
- Non-smoking
- 2 king beds
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Guestroom
...
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Deluxe Fallsview King
...
- 25 m²/269 ft²
- 1 super king bed
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Double City View
...
- 31 m²/334 ft²
- Shower and bathtub
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Have a question for Sheraton on the Falls Hotel?
Compare to other recommended properties
Best value!  Sheraton on the Falls Hotel |  |  |  | |
| Guest rating | Excellent 99 reviews 8.3 Location 9.3 | Very good 30 reviews 7.6 Location 8.8 | Very good 34 reviews 7.4 Location 8.4 | Very good 37 reviews 7.6 Location 8.8 |
| Neighborhood | Ripley's Area | Ripley's Area | Ripley's Area | Portage Road Area |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Staff were really friendly and the location was good."
Reviewed December 29, 2016
soomin from South Korea
|
Family with older childrenAn overview
This contemporary hotel has 670 guestrooms and is located directly across from Niagara Falls in the Falls Avenue Entertainment Complex. Sheraton on the Falls Hotel is situated in the heart of Niagara's premier tourist district and is part of the 20-acre Falls Avenue Entertainment Complex. It has indoor connections to Casino Niagara and the Fallsview Indoor Waterpark as well as Adventure City, Rainforest Café, Hard Rock Café, MGM Studio Plaza, the Hershey Store, Planet Hollywood, 4-D movie theaters, and numerous shopping venues. Most guestrooms offer magnificent views of the Canadian and American Falls. The 4-star Sheraton on the Falls Hotel provides guests with world-class accommodation and easy access to everything Niagara Falls has to offer.
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Nearest essentials
Airports
Buffalo Niagara International Airport (BUF) - United States
32.6 km
Hospital or clinic
Niagara Falls Memorial Medical Center
1.7 km
Pharmacy
Shoppers Drug Mart
870 m
Convenience store
Busy Bee Food Mart
810 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
"Good location with view"
Tan from Singapore
|
GroupLanguages spoken
- English
Internet access
- Free Wi-Fi in all rooms
Fitness & recreation
- Game room
Things to do, ways to relax
- Casino
- Mini golf course
- Swimming pool [outdoor]
- Fitness center
- Nightclub
- Tours
- Hiking
- Sauna
- Water park
- Hot tub
- Spa
- Massage
- Swimming pool [indoor]
Dining, drinking, and snacking
- Bar
- Poolside bar
- Room service
- Coffee shop
- Restaurants
- Vending machine
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Luggage storage
- Concierge
- Fireplace
- Safety deposit boxes
- Currency exchange
- Gift/souvenir shop
- Shops
- Daily housekeeping
- Laundry service
- Smoking area
Land sports
- Golf course (within 3 km)
For the kids
- Kids club
Access
- Check-in/out [express]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
Getting around
- Car park [on-site]
- Valet parking
Available in all rooms
- Air conditioning
- Hair dryer
- Toiletries
- Alarm clock
- Heating
- Towels
- Coffee/tea maker
- Linens
- Wake-up service
- Desk
- Satellite/cable channels
- Free bottled water
- Telephone
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 16:00
Check-out until: 12:00
The property
Number of rooms : 670
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Real reviews from real guests
Agoda Reviews (99)Booking.com Reviews (4913)
8.3
Excellent
Cleanliness8.4
Facilities8.1
Location9.3
Room comfort and quality8.6
Service8.2
Value for money7.7
Provided by verified guests of 
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Showing 73 verified guest comments
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3.2
Yahya
Family with teens
Traditional 2 Queen
Stayed 1 night in July 2018
The views out of window are ugly and off concrete pillars. No sunlight and you will feel trapped ”
We were 4 adults and one 12 year child and booked a room for 5 people but were given a room for 4 people and there was no sofa bed. The most special day in our life at the falls was spoilt. Despite our earlier complaint nothing was done to rectify the hotel mistake. At check out they offered to give a small gesture discount but the damage was done for life with 5 sharing a room for 4.
Avoid at all cost or risk your special moment in time being spoilt for life !!!!!!
Reviewed July 23, 2018
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10.0
Exceptional
Edward from Philippines
Group
American Fallsview
Stayed 1 night in June 2018
The best hotel for me in Niagara.”
My room has a view of both falls, I can't get any better deal than this.
Reviewed June 19, 2018
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3.2
nalinraj from Canada
Family with young children
No View 1 Queen
Stayed 1 night in May 2018
Parking is $29 dollars. ”
Not even the greatest spot, not worth the money.
Reviewed May 24, 2018
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10.0
Exceptional
Ling from Hong Kong
Group
City View 2 Queens
Stayed 1 night in April 2018
Great view by the Falls”
Great location, it is exactly by the falls. we stayed at the room with Falls view. it was just spectacular and phenomenal. we could hear the falls roaring when we opened up the window door. Clean and spacious room. a very enjoyable stay.
Reviewed May 08, 2018
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9.2
Exceptional
Bindu from United Kingdom
Group
American Fallsview
Stayed 2 nights in April 2018
Perfect location and wonderful staff”
Perfect location for us as it was 2 mins walk from Rainbow bridge and about a 10 min stroll from the Canadian falls (the American falls were directly opposite). Staff were very helpful and had a cheerful manner when dealing with customers. Would love to stay here again!
Reviewed April 12, 2018
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10.0
Exceptional
MUHAMMAD from Singapore
Couple
Cityview 1 King
Stayed 1 night in October 2017
Amazing view and location”
Great location with near by attractions and amenities, Dont forget to book the falls view room. Worth it. Such an amazing experience. Hope to return some day
Reviewed December 19, 2017
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6.0
Artemio from Philippines
Family with teens
Traditional 2 Queen
Stayed 1 night in September 2017
I would not return to that hotel”
From the room that we got to the ambience of the hotel did not represent the cost of staying there
Reviewed November 04, 2017
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10.0
Exceptional
Zorida from Canada
Couple
No View 1 Queen
Stayed 1 night in October 2017
Room was excellent! ”
Clean and great coffee; The best part was the visit to the SPA. I felt like a new person. Check in and checkout was fast and efficient. I have already and will continue to recommend this hotel.
Reviewed October 10, 2017
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8.4
Excellent
Marlon from United States
Couple
Cityview 1 King
Stayed 4 nights in August 2017
The bed was not that great. Not very comfortable.”
The charge for parking daily and the resort fee was unexpected and more than it should have been.
Reviewed August 28, 2017
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6.4
Good
shamim from United States
Couple
No View 1 Queen
Stayed 1 night in July 2017
the room we got next to elevater and whole night noise was too much complaint to front desk. no solu”
front desk staff was ride and didn't listen to our complaint. And all hidden charges were there extra 52 CAD $ been charged on top of on line book charges. I will not recommend to anyone .
Reviewed July 07, 2017
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9.6
Exceptional
Dereck from Canada
Couple
Traditional 2 Queen
Stayed 2 nights in March 2017
Always enjoy stay”
Should try to make checkin time earlier. There real9is no need to have a 4pm checkin and a 12pm check out
Reviewed March 12, 2017
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8.0
Excellent
STEFANO from Canada
Couple
No View 1 Queen
Stayed 1 night in February 2017
Cold”
Weather was cold, and windy, stayed indoors and used all amenities.
Reviewed February 06, 2017
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10.0
Exceptional
Ashley from United States
Couple
American Fallsview
Stayed 2 nights in January 2017
Wonderful! ”
Amazing views! The in hotel restaurant called Windows is one of the best meals I've ever had! Can't wait to return. Will be back as soon as possible.
Reviewed January 13, 2017
1 traveler found this review helpful. Did you?|
9.6
Exceptional
Zi from Singapore
Group
No View 1 Queen
Stayed 1 night in August 2016
Good stay”
Location was convenient, walkable distance to the falls and the staff were friendly and nice. Value for money
Reviewed January 07, 2017
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5.6
YU from China
Family with young children
Traditional 2 Queen
Stayed 2 nights in December 2016
Not clean, too old”
Towels not clean and charge for everything even two bottles of water
Reviewed January 04, 2017
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10.0
Exceptional
soomin from South Korea
Family with teens
Traditional 2 Queen
Stayed 1 night in December 2016
Very nice place to stay”
Staff were really friendly and the location was good.
Reviewed December 29, 2016
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10.0
Exceptional
Tan from Singapore
Group
Garden View 2 Queen Beds
Stayed 1 night in September 2016
good location”
good location with view
Reviewed October 18, 2016
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8.4
Excellent
Gloria from Philippines
Family with teens
Traditional 2 Queen
Stayed 3 nights in October 2016
Walking distance to the falls”
Very near the falls but got a room with no view of the falls.
Reviewed October 16, 2016
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8.8
Excellent
Mediha from United States
Family with young children
Traditional 2 Queen
Stayed 1 night in October 2016
Good experience ”
Was a great place for a quick family vacation! We had issues with the a/c in the room but the hotel resolved the issue quickly. Valet and bell staff exceptionally helpful and friendly! Highly recommend the hotel
Reviewed October 11, 2016
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9.2
Exceptional
Joseph from United States
Couple
No View 1 Queen
Stayed 3 nights in September 2016
Yost Vacation”
Location of Hotel is prime. Staff very helpful and friendly. Very nice having the Starbucks inside the Hotel. Second time I've stayed at the Falls and if/when I come back to visit the Falls we will stay there again.
Reviewed September 29, 2016
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1234