Exceptional”

An honest steal for the price and the amazing location. I can't stress enough how much I would recommend my friends to stay in this hotel should they ever visit Niagara Falls. Breakfast can be bought at around CAD22 on site, with a good variety of food and an excellent view of the falls in the morning. In my personal opinion, it has the best location of all the hotels, particularly because of its proximity to Rainbow Bridge and to a walking street with great food and small games and attractions.

Location Location Location”

Our stay was a unexpected little surprise. As it is December and somewhat overcast our expectations were not at their highest. The hotel has a great check in system whereby you can park your car right by reception for time required. There is self serve parking and valet parking available at reasonable prices. We had a room overlooking the falls on the 21st floor and the view is wonderful. The room was clean and quite nice with a fireplace. The hotel connects underground to many restaurants and the casino whih is great because we did not need a coat (in Winter). Would love to return for a beautiful sunny Summer R&R. The shopping both on the Canadian side of the falls and the American side is also another reason I would like to return.

Very convenient! ”

It’s a very good thing I look up online for a good deal about this hotel. I’m very happy that Agoda has one. It’s very convenient , a few steps to Clifton hill and the falls. My kids had so much fun even at the indoor pool. If I’m going back to Niagara I will check in at the same hotel and this time with that falls view 😊😊😊

Family Vacation ”

best location for a view of the American Falls. Falls view rooms a must. rooms are a good size and very comfortable and quiet. Well located for Niagara attractions. Nice outdoor pool on roof. parking available adjacent to hotel with luggage drop off on the hotel forecourt.

View from balcony is to die for”

The great view rules it all. Opening the balcony door gives you the best view of the falls, unblock. Location is awesome - Clifton hill is just right next to it and location is very walkable to all places of attraction. A couple of down sides - Hotel room is actually quite old and hotel does not have their own parking. So how it works is: 1) Drive to their temporary loading unloading hold area, drop off your luggage and check in. 2) Afterwhich, grab your car and head to the public carpark (we parked at the Fallsview Indoor Waterpark), then take the link bridge back to Sheraton. The carpark ain't too far away, but it makes checking in and out a little more inconvenient. That aside, this hotel's view is worth paying for.

Family-friendly hotel with stunning falls view”

My family was so happy with this hotel. Its location is good as it is close to cruise pier, so our kids didn’t need to walk for a long distance after completing our falls cruise with wet clothes. Nice staffs and clean room. I recommend falls view room type because it is so great when you wake up and see the breathtaking view. Hope we will go to this hotel again.

Working well with Covid restrictions”

This is a nice hotel but the room carpet is getting dated. Fantastic view of the Falls though and they are working well with the Covid restrictions, feel comfortable here. Most amenities are not available due to Covid but that was to be expected. One block from Clifton Hill and lots of restaurants and attractions. During the week it is very quiet here (not sure about weekends as we will be leaving Saturday morning). Staff are very cordial and accommodating.

Gorgeous view, clean and adequate”

We had a falls view room which was awesome! We were able to sit in our room when we were done with our day's activities, watch the falls with the night colors, watch the fireworks and with the window/door ooen we could relax to the sound of the falls. Had to go hunt down coffee in the morning and they didnt offer a continental breakfast also got charged for valet parking for two days but parked the car the day we arrived and didnt pick up the car intil we left.

sight of Niagara Falls from the room is wonderful”

sight of Niagara Falls from the room is wonderful, but charging on Wifi seems unreasonable in the present "cloudy" era

Perfect location and wonderful staff”

Perfect location for us as it was 2 mins walk from Rainbow bridge and about a 10 min stroll from the Canadian falls (the American falls were directly opposite). Staff were very helpful and had a cheerful manner when dealing with customers. Would love to stay here again!

Perfect hotel if you are staying with children ”

We booked the fallsview room and the view is to die for... The perfect hotel to stay if you have young children. Lots of play area near the hotel... Walking distance to the fall. Breakfast food was not that great though.

Nice for our getaway”

The hotel was nice for what we wanted. I wanted to be close to the action but also have a great view of the falls. It was in walking distance to Clifton Hill and all the WEGO bus stops that take you everywhere you want to go. The view took my breath away, by far the BEST thing about this room. The jacuzzi tub was ok but not set up well. While relaxing in the tub you either sat on the drain which stuck up a bit (uncomfortable) or facing the other way there was a soap dish on the wall so when I laid my head back it was directly on the soap dish (very uncomfortable). It was not big enough for the two of us which is what I wanted and why I booked this room so I don’t feel I got enough value for my money spent. So while I recommend the Fallsview I do not recommend the jacuzzi, it is not worth your money. The room was eh; I noticed a lot of cobwebs and bugs by the windows, there were some stains on the tables and on the bedsheets and pillowcases. Not the best. This hotel is for a view only.

Great view by the Falls”

Great location, it is exactly by the falls. we stayed at the room with Falls view. it was just spectacular and phenomenal. we could hear the falls roaring when we opened up the window door. Clean and spacious room. a very enjoyable stay.

Mums birthday weekend ”

The sheraton exceed their reputation and reviews. I absolutely feel at home here, from the very moment I step inside. We were greeted with a friendly and caring front desk staff. The rooms are clean, the beds are divine, the location is fabulous and every staff member are welcoming, professional and friendly. I told them it was my mums birthday and they sent up a fruit bowl and offered to upgrade our room! They treat you like you matter and I will definitely be back.

Yost Vacation”

Location of Hotel is prime. Staff very helpful and friendly. Very nice having the Starbucks inside the Hotel. Second time I've stayed at the Falls and if/when I come back to visit the Falls we will stay there again.

nice view”

Very good . Big room Excellent Lunch with nice view of Niagara Fall ^_^

Great location fantastic Staff”

Fantastic view and Hotel! We were blow away with the wine knowledge of Jordan in the resort’ signature restaurant! Great people, great restaurant and Hotel! Our only complaint is that we did not have more time to spend at the Sheraton!

freat hotel”

its like staying on the niagara falls itself and evrery thing is very close too.

Amazing view and location”

Great location with near by attractions and amenities, Dont forget to book the falls view room. Worth it. Such an amazing experience. Hope to return some day

Wonderful hotel, amazing views”

We had a 2 night stay in Fallsview room. The room was clean and well appointed. The view from our room was awe inspiring! We could sit, enjoy a coffee and just look at the Falls. Also enjoyed fireworks from our room. Staff were all friendly and attentive. I would recommend spending a little extra and getting a Fallsview room- well worth it!