Sheraton Samoa Aggie Grey's Hotel & Bungalows

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Main Beach Road, Levili, Apia, Samoa

Highlights

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Air conditioning

Currency exchange

Daily housekeeping

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

Massage

About us

Conveniently situated in the Levili part of Apia, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Faleolo International Airport. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Location 9.1
Service 8.8
Cleanliness 8.4
Facilities 8.2

Based on 884 verified reviews

Location

9.1

Service

8.8

Cleanliness

8.4

Facilities

8.2

Value for money

8.0

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Samoa Scenic Tours
20 m
Falemataaga – The Museum of Samoa
340 m
Cocktails on the Rocks
520 m
Samoa Hotels Association
610 m
Tourism Authority
610 m

Good to know

Value for money8.0
Location rating9.1

Rooms available at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Bungalow, 1 King, Garden view
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  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed
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One King Bedroom Split-Level Suite
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  • Room size: 214 m²/2303 ft²
  • Outdoor view
  • 1 king bed
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1 Bedroom Suite, 1 King
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  • Room size: 107 m²/1152 ft²
  • 1 king bed
  • 1 king bed
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One King Bedroom Large Suite
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  • Room size: 160 m²/1722 ft²
  • Outdoor view
  • 1 king bed
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One King Bedroom Suite
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  • Room size: 107 m²/1152 ft²
  • Sea view
  • 1 king bed
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1 Bedroom Bi-level Suite, 1 King
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  • Room size: 214 m²/2303 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Family, Guest room, Bedroom 1: 1 King, Bedroom 2: 2 Double
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  • Room size: 60 m²/646 ft²
  • 2 double beds and 1 king be...
  • 2 double beds and 1 king be...
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One King Room with Pool View
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  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Family, Guest room, Bedroom 1: 1 King, Bedroom 2: 1 King
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  • Room size: 60 m²/646 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Guest room, 2 Queen, Harbor view
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  • Room size: 32 m²/344 ft²
  • Harbor view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

Delight in your holiday the finest way with a drink in your hand at Sheraton Samoa Aggie Grey's Hotel & Bungalows's bar accessible right in front of your doorstep for when you need a drink or two.

Past guests that stayed at Sheraton Samoa Aggie Grey's Hotel & Bungalows have given this property a rating of 9.113 for its remarkable location as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Sheraton Samoa Aggie Grey's Hotel & Bungalows an average rating of 8.3. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Sheraton Samoa Aggie Grey's Hotel & Bungalows an average rating of 8.1. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Sheraton Samoa Aggie Grey's Hotel & Bungalows an average rating of 8.0. You can look up more specific customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

More about Sheraton Samoa Aggie Grey's Hotel & Bungalows

More about Sheraton Samoa Aggie Grey's Hotel & Bungalows

Experience Luxury and Tranquility at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Nestled in the heart of Apia, Samoa, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers a truly unforgettable experience. With its 4.5-star rating, this luxurious hotel provides a perfect blend of modern amenities and traditional Samoan hospitality. From the moment you step into the grand lobby, you will be captivated by the hotel's elegant design and warm ambiance. With a total of 175 rooms, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers a variety of accommodation options to suit every traveler's needs. Each room is tastefully decorated and furnished with modern amenities to ensure a comfortable stay. Whether you choose a cozy room in the main hotel building or a private bungalow nestled amidst lush tropical gardens, you can expect nothing but the utmost comfort and tranquility. Check-in at Sheraton Samoa Aggie Grey's Hotel & Bungalows begins at 01:00 PM, allowing you ample time to settle in and start exploring the hotel's exceptional facilities. The check-out time is set at 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or indulge in some last-minute relaxation before bidding farewell to this tropical paradise. Please note that Sheraton Samoa Aggie Grey's Hotel & Bungalows has a child policy in place. While children are welcome to stay at the hotel, they may not stay free of charge. Extra charges may apply, so it is advisable to contact the hotel directly for more information. The hotel's dedicated staff will be more than happy to assist you with any queries or special requests you may have, ensuring a memorable and hassle-free stay for you and your loved ones.

Unwind and Indulge in a World of Entertainment at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Sheraton Samoa Aggie Grey's Hotel & Bungalows in Apia, Samoa, offers a plethora of entertainment facilities that are sure to keep guests entertained throughout their stay. From a vibrant casino to a relaxing spa, there is something for everyone to enjoy. For those looking to try their luck, the hotel's casino provides an exhilarating atmosphere with a wide range of games and slot machines. Whether you're a seasoned gambler or just looking for some fun, the casino offers an exciting experience for all. After a long day of exploring the beautiful island of Samoa, guests can unwind at the hotel's bar, where they can enjoy a refreshing cocktail or a glass of wine. The bar provides a lively ambiance and is the perfect place to socialize with fellow travelers or simply relax and enjoy the evening. For ultimate relaxation, the hotel offers a spa and sauna facility where guests can indulge in rejuvenating treatments and therapies. From massages to facials, the spa provides a tranquil escape from the hustle and bustle of everyday life. In addition to these entertainment facilities, the hotel also features a beautiful garden and a shared lounge/TV area where guests can unwind and enjoy the serene surroundings. Furthermore, there is a gift/souvenir shop on-site, allowing guests to bring back a piece of Samoa with them. Sheraton Samoa Aggie Grey's Hotel & Bungalows ensures that guests have an unforgettable stay with its exceptional entertainment facilities. Whether you're seeking excitement, relaxation, or simply a place to unwind, this hotel has it all.

Stay Active and Refreshed at Sheraton Samoa Aggie Grey's Hotel & Bungalows

At Sheraton Samoa Aggie Grey's Hotel & Bungalows, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Our fully-equipped fitness center is perfect for those looking to maintain their workout routine. With state-of-the-art equipment and a spacious layout, you'll be able to enjoy a productive exercise session. Whether you prefer cardio machines, weight training, or yoga, our fitness center has everything you need to stay in shape. If you prefer a more leisurely approach to fitness, our outdoor pool is the perfect spot for a refreshing swim. Take a dip in the crystal-clear waters and soak up the Samoan sunshine while enjoying the serene ambiance. After your swim, head to our poolside bar, where you can indulge in a refreshing drink or a light snack to refuel. Best of all, our fitness center is free for all guests, ensuring that you can stay active without any additional cost. So whether you're a fitness enthusiast or simply looking to relax by the pool, Sheraton Samoa Aggie Grey's Hotel & Bungalows has the perfect sports facilities to enhance your stay.

Convenience Facilities at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Sheraton Samoa Aggie Grey's Hotel & Bungalows in Apia, Samoa, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, right in the comfort of their own room. The hotel also provides laundry service, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers a range of services such as safety deposit boxes, concierge assistance, and luggage storage. Guests can rest assured knowing their valuables are secure and can seek assistance from the knowledgeable concierge staff for any inquiries or recommendations. With Wi-Fi available in both public areas and all rooms, guests can stay connected and browse the internet effortlessly. Additionally, the hotel features a designated smoking area for guests who smoke, ensuring a comfortable environment for all. For those in need of quick essentials or snacks, there is a convenience store and vending machine on-site. The hotel also provides dry cleaning services, express check-in/check-out, and daily housekeeping to cater to the needs of busy travelers. Lastly, guests can take advantage of the laundromat facility, making it convenient to do their laundry during their stay. With these convenient facilities, Sheraton Samoa Aggie Grey's Hotel & Bungalows aims to provide a seamless and enjoyable experience for all its guests.

Convenient Transport Facilities at Sheraton Samoa Aggie Grey's Hotel & Bungalows

At Sheraton Samoa Aggie Grey's Hotel & Bungalows, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers airport transfer services, ensuring a seamless arrival and departure experience for guests. Whether you're arriving from afar or heading back home, the hotel's dedicated team will ensure a smooth transition. For those looking to explore the beautiful surroundings of Apia, the hotel provides tours and a shuttle service. Guests can easily discover the rich cultural heritage and breathtaking landscapes of Samoa with the guidance of knowledgeable local guides. Additionally, the hotel offers car hire services, allowing guests the freedom to explore at their own pace. Parking is also made easy at Sheraton Samoa Aggie Grey's Hotel & Bungalows. The hotel offers valet parking and a car park onsite, ensuring that guests' vehicles are secure and easily accessible. For guests who prefer to drive themselves, there is also a self-parking option available. Best of all, the hotel provides car park free of charge, allowing guests to save on additional expenses during their stay. Whether you're arriving, exploring, or departing, Sheraton Samoa Aggie Grey's Hotel & Bungalows has you covered with its comprehensive range of transport facilities. Enjoy a stress-free and convenient stay at this luxurious hotel in Apia, Samoa.

Indulge in a Culinary Journey at Sheraton Samoa Aggie Grey's Hotel & Bungalows

At Sheraton Samoa Aggie Grey's Hotel & Bungalows, guests are treated to a delightful array of dining options that cater to every palate. Start your day with a scrumptious breakfast buffet, featuring a wide selection of continental delights to energize you for the day ahead. Whether you prefer a leisurely meal or a quick bite, the hotel's coffee shop is the perfect spot to relax and enjoy a freshly brewed cup of coffee or tea. For a more formal dining experience, head to the hotel's restaurant, where you can savor a variety of delectable dishes prepared by talented chefs. Indulge in a culinary journey as you explore a menu filled with international and local flavors, showcasing the best of Samoan cuisine. If you prefer the comfort of your room, take advantage of the 24-hour room service available, allowing you to enjoy a delicious meal in the privacy of your own space. With daily housekeeping and grocery deliveries, you can rest assured that your dining needs will be taken care of throughout your stay at Sheraton Samoa Aggie Grey's Hotel & Bungalows.

Luxurious Room Options at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Discover a variety of elegant accommodations at Sheraton Samoa Aggie Grey's Hotel & Bungalows, designed to suit every traveler's needs. Choose from cozy guest rooms featuring a comfortable 1 King Bed with pool or harbor views, perfect for relaxing stays. For families or groups, spacious options include guest rooms with 2 Queen Beds or interconnected family rooms with multiple bedrooms, offering ample space and comfort. For those seeking extra luxury, the 1 Bedroom Bi-level Suite and Larger Suite provide expansive living areas, with the latter boasting 132 square meters of sophisticated comfort. Additionally, the charming Bungalows with garden views offer a serene retreat in a 42-square-meter setting, featuring a plush 1 King Bed. Whether you're traveling solo, as a couple, or with family, these diverse room options ensure a memorable and restful experience.

Discover the Tranquil Paradise of Levili in Apia, Samoa

Nestled in the heart of Apia, Samoa, Levili offers a tranquil paradise that is perfect for those seeking a peaceful escape from the hustle and bustle of everyday life. This charming neighborhood is known for its lush greenery, pristine beaches, and breathtaking views of the Pacific Ocean. With its idyllic setting and warm hospitality, Levili is the ideal destination for nature lovers, beach enthusiasts, and anyone looking to experience the true essence of Samoa. One of the highlights of Levili is its proximity to some of the most stunning beaches in Samoa. Just a short stroll from the hotel, you'll find yourself on the soft white sands of Levili Beach, where you can soak up the sun, take a refreshing dip in the crystal-clear waters, or simply unwind with a good book. For those who crave adventure, Levili is also a gateway to exciting water sports activities such as snorkeling, diving, and kayaking. In addition to its natural beauty, Levili is also home to a vibrant local culture and history. Take a leisurely walk through the neighborhood and you'll discover traditional Samoan villages, where you can immerse yourself in the rich traditions and customs of the Samoan people. Don't miss the opportunity to visit the nearby Papaseea Sliding Rocks, a natural wonder that offers a thrilling experience as you slide down the smooth rocks into refreshing pools below. Whether you're seeking relaxation, adventure, or a cultural immersion, Levili in Apia, Samoa has it all. With its picturesque beaches, lush landscapes, and friendly locals, this neighborhood is sure to leave you with unforgettable memories of your stay at the Sheraton Samoa Aggie Grey's Hotel & Bungalows.

Convenient Airport Transfers to Sheraton Samoa Aggie Grey's Hotel & Bungalows

Welcome to Sheraton Samoa Aggie Grey's Hotel & Bungalows, a stunning oasis nestled in the heart of Apia, Samoa. Getting to this luxurious retreat is a breeze with convenient airport transfers available from the nearby Faleolo International Airport. Upon arrival at Faleolo International Airport, you can choose from several transportation options to reach Sheraton Samoa Aggie Grey's Hotel & Bungalows. The hotel offers a hassle-free airport transfer service, where a friendly and professional driver will meet you at the airport and whisk you away to the hotel in comfort. This convenient option ensures a smooth and stress-free journey, allowing you to relax and soak in the beauty of Samoa from the moment you arrive. If you prefer to explore at your own pace, you can also opt for a taxi or rental car from the airport. Taxis are readily available outside the terminal, and the journey to Sheraton Samoa Aggie Grey's Hotel & Bungalows takes approximately 40 minutes. For those who enjoy the freedom of driving, rental car services are conveniently located at the airport, offering a wide range of vehicles to suit your needs. The drive to the hotel is straightforward and well-signposted, allowing you to enjoy the scenic surroundings as you make your way to this tropical paradise. No matter which mode of transportation you choose, the journey from Faleolo International Airport to Sheraton Samoa Aggie Grey's Hotel & Bungalows promises to be a delightful introduction to the natural beauty and warm hospitality of Samoa. So sit back, relax, and get ready to embark on an unforgettable vacation at this idyllic retreat.

Discover the Beauty of Apia Park and Samoa Scenic Tours near Sheraton Samoa Aggie Grey's Hotel & Bungalows

Nestled in the heart of Apia, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers a perfect base for exploring the captivating surroundings. Just a stone's throw away from the hotel, you'll find Apia Park, a picturesque recreational area that is a favorite among locals and tourists alike. This sprawling park is not only a stunning green oasis but also a hub for various sporting events and cultural celebrations. Take a leisurely stroll through the park, enjoy a picnic on the lush grass, or simply relax and soak in the serene atmosphere. For those seeking a deeper connection with Samoa's natural beauty, a visit to Samoa Scenic Tours is a must. Located nearby Sheraton Samoa Aggie Grey's Hotel & Bungalows, this tour company offers a range of exciting and immersive experiences that showcase the island's breathtaking landscapes. Embark on a guided tour and explore the rugged coastline, pristine beaches, lush rainforests, and cascading waterfalls. Whether you choose to hike through the tropical wilderness, snorkel in crystal-clear waters, or simply marvel at the awe-inspiring scenery, Samoa Scenic Tours promises an unforgettable adventure. With Apia Park and Samoa Scenic Tours just a stone's throw away, Sheraton Samoa Aggie Grey's Hotel & Bungalows is the perfect choice for travelers looking to immerse themselves in the natural beauty and cultural heritage of Samoa.

Delightful Dining Options at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Surrounded by a vibrant culinary scene, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers guests a delightful array of dining options. Just steps away from the hotel, you'll find Pacific Jewell's Garden cafe, a charming eatery known for its fresh and flavorful dishes. Start your day with a delicious breakfast featuring locally sourced ingredients, or stop by for a leisurely lunch in the peaceful garden setting. Indulge in Pacific Jewell's Garden cafe's signature dishes, such as the mouthwatering seafood platter or the succulent grilled steak. With its warm ambiance and attentive service, this restaurant is the perfect spot for a memorable dining experience.

Amazing Staff and Great Experience

Sheraton Samoa Aggie Grey's Hotel & Bungalows in Apia, Samoa has received rave reviews from its satisfied customers. One of the standout features of this hotel is its amazing staff members who are known for their helpfulness and respect towards guests. Whether you are visiting for work or pleasure, you can expect top-notch service from the moment you arrive. The staff members go above and beyond to ensure that your stay is comfortable and enjoyable. Another highlight of Sheraton Samoa Aggie Grey's Hotel & Bungalows is the overall experience it offers. A guest who stayed for 12 nights described it as a good experience, indicating that the hotel consistently delivers a high level of quality and satisfaction. From the moment you step into the lobby, you will be greeted with warm hospitality and a welcoming atmosphere. The hotel's attention to detail and commitment to excellence is evident in every aspect of your stay, making it a truly memorable experience. If you are looking for a hotel in Apia that offers exceptional service and a memorable experience, Sheraton Samoa Aggie Grey's Hotel & Bungalows is the perfect choice. With its amazing staff and commitment to providing a top-notch experience, this hotel will exceed your expectations and ensure that your stay in Apia is nothing short of extraordinary.

Exquisite Luxury and Exceptional Service at Sheraton Samoa Aggie Grey's Hotel & Bungalows

Discover a haven of exquisite luxury and exceptional service at Sheraton Samoa Aggie Grey's Hotel & Bungalows. With an impressive overall rating of 8.6, this stunning hotel in Apia, Samoa, has garnered high praise from its satisfied guests. From its outstanding staff performance to its prime location, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers an unforgettable experience that exceeds expectations. One of the standout features of this remarkable hotel is its impeccable staff performance, which has been rated a remarkable 9.0 by delighted guests. The dedicated and attentive team at Sheraton Samoa Aggie Grey's Hotel & Bungalows goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether it's providing personalized recommendations for exploring the local area or attending to any special requests, the staff's commitment to delivering exceptional service is truly commendable. Another highlight of this extraordinary hotel is its unbeatable location, earning a remarkable rating of 9.1. Situated in the heart of Apia, Sheraton Samoa Aggie Grey's Hotel & Bungalows offers convenient access to a myriad of attractions, including the vibrant local markets, historical landmarks, and breathtaking natural wonders. Guests can easily immerse themselves in the rich cultural heritage of Samoa while enjoying the convenience of nearby restaurants, shops, and entertainment options. In addition to its exceptional staff and prime location, Sheraton Samoa Aggie Grey's Hotel & Bungalows also excels in providing a luxurious and comfortable stay. With impressive ratings of 8.3 for facilities and 8.5 for cleanliness, guests can expect top-notch amenities and pristine accommodations. The hotel's facilities are designed to cater to every need, from a refreshing swimming pool and a well-equipped fitness center to a rejuvenating spa and a selection of delectable dining options. Experience the epitome of luxury and hospitality at Sheraton Samoa Aggie Grey's Hotel & Bungalows. With its outstanding customer ratings and exceptional offerings, this hotel promises an unforgettable stay in Apia, Samoa.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Casino
  • Diving
  • Fishing
  • Hiking
  • Massage
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Closet
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Feast Restaurant
  • Menu: Buffet, A-la-carte
Aggie Greys Restaurant
  • Menu: Buffet
Tea Lounge
  • Menu: Buffet

Location

Main Beach Road, Levili, Apia, Samoa

Exceptional9.1

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept American Express credit card.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee25 WST
Extras
  • Breakfast charge (unless included in room price)66 WST

Reviews of Sheraton Samoa Aggie Grey's Hotel & Bungalows from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.8
  • 9.2
  • 8.8
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Apia
    Location9.1
  • Service score 8.8 out of 10 and is a high score in Apia
    Service8.8
  • Cleanliness score 8.4 out of 10 and is a high score in Apia
    Cleanliness8.4
  • Facilities score 8.2 out of 10 and is a high score in Apia
    Facilities8.2
  • Value for money score 8 out of 10 and is a high score in Apia
    Value for money8.0
High score for Apia

Rating

9+ Exceptional (30)
8-9 Excellent (7)
7-8 Very Good (5)
6-7 Good (5)
<6 Below Expectation (6)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 53 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Louisa from New Zealand
    Couple
    Bungalow, 1 King, Garden view
    Stayed 3 nights in June 2025

    “Great city stay ”

    We really enjoyed our stay here! The rooms were clean and tidy and had everything we needed including complementary water daily. The complementary breakfast was great, lots of options including freshly cooked omelettes to order. Being in the city it was close to everything but there are no nice beaches close by, you need to drive to find those. The staff were great, very helpful and friendly and insisted on carrying our bags in and out. The food is quite pricey and the cocktails are super expensive but can easily find cute eating spots close by. Would definitely stay here again!

    Reviewed June 17, 2025
  2. 6.8
    Good
    Linda from Australia
    Family with young children
    Two-Bedroom Family Room with Two King Beds
    Stayed 1 night in January 2025

    “Spacious room but disappointed with the cleanliness ”

    The room was spacious and perfect for a young family however for a 4-5 star hotel, with the Sheraton branding, the cleanliness of the bathroom (particularly the shower area) was disgusting. The hotel only recently went through renovations less than a year ago and the shower looked like it hadn’t been cleaned in months with mold and soap scum everywhere along the tiles and screen. I asked one of the housekeeping staff if she could clean it and when I came back it still looked no different. Even the bathroom basin still had soap scum in it which could have easily been removed by gentle wiping with detergent and she hadn’t even done that. So I purchased some cleaning products and cleaned the basin myself and tried my best with the shower area, however the mold and soap scum was so built in that I couldn’t get it out. They need to ensure that they inspect the cleanliness of all rooms particularly the bathrooms after every stay, so that it is at an acceptable level. Also found a blood stain on the mattress in the bunk room, and I had to ask several times for someone to bring blankets for my children’s beds, which in the end only one bed for my children had a blanket for our entire stay (luckily we brought tgeir travel blankets) and we stayed here 5nights. We were so busy with family stuff so we were in and out of our room a lot and didn’t have time to properly address the issues, but I wish I had. In saying that the reception staff were great. I feel the let down is the follow through with the housekeeping team and whoever manages them. The standard of cleanliness in the bathroom for a 4-5 star hotel was more like a 2star motel.

    Reviewed January 27, 2025
  3. 10.0
    Exceptional
    Susan from Fiji
    Couple
    Guest Room, 1 King
    Stayed 3 nights in December 2025

    “Excellent choice”

    This 5 star hotel had everything we needed for a quick business trip--airport shuttle, excellent food, clean rooms, soft beds and pillows, attentive staff and a beautiful facility. Every detail was well thought out and welcoming.

    Reviewed January 06, 2026
  4. 8.0
    Excellent
    Alisha from Australia
    Couple
    Guest Room, 1 King
    Stayed 5 nights in July 2025

    “Very good”

    Staff were friendly and done their best to help and accomodate where they could. Facilities were beautiful although older rooms in the back need some extra are with the prices which is not staff’s fault as they do their best . Wish they advertised what was happening around the hotel eg their ladies night, trivia night etc. Location to food, markets, stores etc was amazing and convenient. Would stay again defintely because staff were beautiful.

    Reviewed July 14, 2025
  5. 8.8
    Excellent
    Tara from Netherlands
    Solo traveler
    Guest room, 1 King, Harbor view
    Stayed 3 nights in November 2025

    “Good hotel”

    Good hotel. Clean and quiet. Nice pool areas, beautiful restaurant (although not so many healthy or vegetarian options). Friendly staff. I would come back again.

    Reviewed January 14, 2026
Changed to review page 1

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