8.6

Excellent
3.9% this month
/10
(154 reviews)See what guests said
Highly rated by guests – 92% would recommend
Beach5
Breakfast3
View3
See map

8.5

Excellent

Location rating score

Excellent location - 100 meters to the beach
Parking
FREE
Popular landmarks
Chaweng Noi Beach 180 m
Chaweng Beach 3.1 km
Thong Takhian Beach (Silver Beach) 4.7 km
Lamai Beach 4.9 km
Hin Ta & Hin Yai Rocks 6.1 km
Fisherman's Village 6.5 km
Big Buddha 7.4 km
Wat Plai Laem 7.5 km
Na Muang Waterfall 8.0 km
Maenam Beach 9.4 km
Nearby landmarks
Chaweng Noi Beach 180 m
Ginos Tailor Shop 420 m
Samui Veterinary Hospital 720 m
view point Hill side residence 730 m
Ko Samui Hospital 800 m
Lad Koh View Point 830 m
Chaweng Viewpoint 830 m
Ko Samui Viewpoints 840 m
Jungle Club Samui 980 m
Superpro Samui Muay Thai Camp 1.0 km
Sheraton Samui Resort (SHA Extra Plus)

"Clear water, very kind staff and beautiful room with a view"

Seda - April 15, 2022
Superior, Guest room, 1 King Sheraton Samui Resort (SHA Extra Plus)
Lobby Sheraton Samui Resort (SHA Extra Plus)
Lobby Sheraton Samui Resort (SHA Extra Plus)
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Sheraton Samui Resort (SHA Extra Plus)

86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chaweng Noi part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • 100 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.3
Distance to city center5 km
Location rating8.5
Nearest airportSamui Airport (USM)
Distance to airport5.0 km

Rooms available at Sheraton Samui Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.1

Deluxe, Guest room, 1 King
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 1 king bed
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Family Suite, 2 Bedroom Suite, Partial sea view, Balcony
...
  • Room size: 102 m²/1098 ft²
  • Partial sea view
  • 1 king bed & 1 king bed
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Premium Deluxe, Studio, 1 King
...
  • Room size: 55 m²/592 ft²
  • Partial sea view
  • 1 king bed
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Junior, 1 Bedroom Suite, 1 King, Balcony
...
  • Room size: 77 m²/829 ft²
  • Partial sea view
  • 1 king bed
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Superior, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • Partial sea view
  • 1 king bed
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Deluxe Terrace, Larger Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 49 m²/527 ft²
  • Partial sea view
  • 2 single beds
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Deluxe Terrace, Larger Guest room, 1 King
...
  • Room size: 49 m²/527 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 43 m²/463 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Superior, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Guest room, King or Twin/Single Bed(s)
...
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Samui Resort (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Samui Resort (SHA Extra Plus)?

Sheraton Samui Resort (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Samui Resort (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Samui Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Koh Samui with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Samui Resort (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Samui Resort (SHA Extra Plus). Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Samui Resort (SHA Extra Plus)?

Sheraton Samui Resort (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sheraton Samui Resort (SHA Extra Plus)?

Sheraton Samui Resort (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sheraton Samui Resort (SHA Extra Plus)?

Sheraton Samui Resort (SHA Extra Plus)’s neighborhood is Chaweng Noi which includes popular restaurants such as Long Talay, Blue Monkey Bar and The Beach Bar Samui.

What popular beaches are close to Sheraton Samui Resort (SHA Extra Plus)?

Sheraton Samui Resort (SHA Extra Plus)’s Chaweng Noi neighborhood also includes Chaweng Noi Beach.

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Explore the neighborhood

What people love about Sheraton Samui Resort (SHA Extra Plus)

  • 10

    Exceptional
    Staff 

    "Clear water, very kind staff and beautiful room with a view"

    Seda

    |

    April 15, 2022

  • 10

    Exceptional
    Staff 

    "We can recommend this hotel because of nice location, friendly staff and very clean room."

    Anatol

    |

    March 7, 2022

  • 10

    Exceptional

    "It was very quiet and we enjoyed the stay very much."

    Anatol

    |

    March 7, 2022

Overall rating:

8.6

Excellent
154 reviews
Cleanliness
8.8
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
Room Service was delivered “almost instantly.
Lida from Thailand
Couple
More about Sheraton Samui Resort (SHA Extra Plus)

More about Sheraton Samui Resort (SHA Extra Plus)

Sheraton Samui Resort (SHA Extra Plus)

Rejuvenate and recharge with a getaway and all that Koh Samui offers at Sheraton Samui Resort (SHA Extra Plus).
The range of services provided by Sheraton Samui Resort (SHA Extra Plus) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Koh Samui.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Sheraton Samui Resort (SHA Extra Plus) are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Sheraton Samui Resort (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Sheraton Samui Resort (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sheraton Samui Resort (SHA Extra Plus) caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar.
Sheraton Samui Resort (SHA Extra Plus) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Koh Samui. Sit on the sand or sip a drink in leisure at Chaweng Beach located 3.0 km away. The most well-known nearby local attraction is Hin Ta & Hin Yai Rocks which is located just about 6.0 km away.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

5 mentions

Beach

5 mentions

Breakfast

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Long Talay

  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte

Blue Monkey Bar

  • Cuisine: International
  • Menu: Buffet

Lobby Lounge

  • Cuisine: International
  • Menu: Buffet

Coco Scoop

  • Cuisine: American, Asian, Chinese
  • Menu: A-la-carte
Location
86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320
Excellent
Location

8.5

Airports

  • Samui Airport (USM)
    5.0 km 19 min drive
  • Nakhon Si Thammarat Airport (NST)
    108.0 km

Hospital or clinic

  • Samui Veterinary Hospital
    720 m

Shopping

  • Central Festival Samui
    3.2 km

Convenience store

  • 7 Eleven
    1.7 km

Cash withdrawal

  • ATM
    690 m
What's nearby

Popular landmarks

  • Chaweng Noi Beach
    180 m
  • Chaweng Beach
    3.1 km
  • Thong Takhian Beach (Silver Beach)
    4.7 km
  • Lamai Beach
    4.9 km
  • Hin Ta & Hin Yai Rocks
    6.1 km
  • Fisherman's Village
    6.5 km
  • Big Buddha
    7.4 km
  • Wat Plai Laem
    7.5 km
  • Na Muang Waterfall
    8.0 km
  • Maenam Beach
    9.4 km

Nearby landmarks

  • Chaweng Noi Beach
    180 m
  • Ginos Tailor Shop
    420 m
  • Samui Veterinary Hospital
    720 m
  • view point Hill side residence
    730 m
  • Ko Samui Hospital
    800 m
  • Lad Koh View Point
    830 m
  • Chaweng Viewpoint
    830 m
  • Ko Samui Viewpoints
    840 m
  • Jungle Club Samui
    980 m
  • Superpro Samui Muay Thai Camp
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 13 - 18 years old will be charged THB 2136.60 per child per night with extra bedding provided.
  • Baby cot is available at no additional charge.
  • Breakfast buffet costs THB 883 for adults and THB 441 for children.
  • The total price of reservations is based on single or double occupancy. Extra charges may apply for additional guests, up to the maximum capacity, which is payable at the resort. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1500 THB
  • Distance from city center5 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)0 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 141
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2015

Parking

  • Daily parking fee0 THB

Reviews of Sheraton Samui Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.9
Location8.5
Room comfort and quality8.1
Service8.9
Value for money8.3
High score for Koh Samui
Rating
9+ Exceptional (34)
8-9 Excellent (17)
7-8 Very Good (14)
6-7 Good (11)
<6 Below Expectation (7)
Time of the year
Mar - May (11)
Jun - Aug (26)
Sep - Nov (25)
Dec - Feb (21)
All guests (154)
All room types
All languages

Show reviews that mention 

Showing 82 verified guest comments
12345
7.3
Very good
Kawin from Finland
Couple
Stayed 2 nights in July 2015

Once upon a time maybe”

Friendly & very helpful staff, clean rooms and nice view

Samui has been one of my favourite island but along the years I have witnes how the authentic nature along this once so beautiful place has become more and more a franchise tourist attraction which has resulted in not so clear water (as it used to be) and chaweng voted for one of the best beaches in the world a few years ago and not to mention every place being crowded on high season I would still recommend Samui and Sheraton for those who value quality before quantity. How ever keep in mind that chaweng beach is not as beautiful at is once have been and that apply for the beach in front of Sheraton as well. To be fair that has nothing to do with the hotel.. So Sheraton remains one of my favourite franchise hotels in Thailand!

Reviewed July 23, 2015

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Dear Kawin, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.0
Excellent
JULIAN from Singapore
Couple
Stayed 1 night in July 2015

Clean, Friendly Staff and Good Food”

Clean, Friendly Staff and Food

Overall this hotel is located near the beach. The service level of the staff is fantastic. The hotel and room cleaniness is good. The buffet breakfast that we had is fantastic as well. I would recommend people that not are looking for a villa to stay in Koh Samui, Sheraton is a good alternative if you want a 5 star service.

Reviewed July 07, 2015

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Dear JULIAN, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
7.6
Very good
NADIR from India
Family with teens
Stayed 4 nights in October 2017

exceptional beach property.”

sheraton samui is too expansive property for what it actually offers. no free pick up from airport , no free drop to shopping areas ( in short they wanna charge u as much as they can). the car parking in the hotel is extremely small and it could be difficult to find a car park in season. spa is extremely expansive and it should be more reasonable for inhouse guest. no attendants tennis court. no life guard at pools.

Reviewed October 22, 2017

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Dear NADIR, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
10.0
Exceptional
Yixia from China
Couple
Stayed 7 nights in September 2018

Exceptional”

hotel staff are very friendly and helpful, facilities are GOOD. Location is at Chaweng beach, by scooter or hotel shuttle is not far away from Central Festival Shopping Mall. This hotel has two pools, one is near the beach, hotel bar and restaurant. It's very nice to chill there. The Glow Spa inside hotel is recommended. Outside on the street are so many restaurants, but mostly are offering the same food. For more options, can go to Central Festival and Chaweng Road. If you want to rent a scooter, YUI's Rental is recommended, just across the street.

Reviewed September 30, 2018

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Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager

Responded January 15, 2019
Sheraton Samui Resort (SHA Extra Plus)
7.2
Very good
Grace from Singapore
Family with young children
Deluxe, Guest room, 1 King
Stayed 4 nights in December 2019

Comfortable but expensive for what it delivers”

Comfortable rooms, really nice smelling bathroom toiletries. Location is ok, not much of a beach and a 10+ minute drive to Central Festival mall which is a nice place to spend half a day (recommend going on the late afternoon to visit the night market when it is open). Another 5+ minutes to Chaweng beach where there's more food, massage, shopping options and nicer beach. But let down by things you'd expect Sheraton to do better. Shuttle to Central Festival is 70 baht per way, not expensive but easily could be given free to guests, at least one two-way trip per 3-night stay? The beach directly in front of the pool and Blue Monkey is strewn with debris including broken glass. Even if it's not their beach, did some CSR, plus keep guests safe since you have stairs leading to the beach. Cheap Nescafe Red coffee sachets in room. One pack was hardened instead of granules. Super thin disposable bedroom slippers that wore out by day 3 but to reduce waste we didn't ask for replacements.

Reviewed December 21, 2019

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Dear Grace, Thank you so much for providing valuable feedback for our resort. Here at Sheraton Samui Resort, we take our guests' thoughts and concerns as critical to improving and moving forward. We hope that we will be able to provide you with a better experience during you next visit. On behalf of the team,it was a pleasure to have you here on our beachfront and we hope to have you back here again. Best Regards, Michael Grimmer Hotel Manager

Responded February 20, 2020
Sheraton Samui Resort (SHA Extra Plus)
5.7
David from United Kingdom
Group
Stayed 1 night in September 2015

Good but not as good as they think.”

Staff, electric carts & the view.

Good hotel but definitely not a five star. Lovely rooms, friendly staff but way overpriced. Not a user friendly layout and the lower pool is very poorly designed as are all the abrasive pathways which meander around the hotel grounds. Also poor location for the breakfast buffet. They do not utilise the lower restaurant anymore which means quite a hike to breakfast every morning. If the hotel was cheaper I would rate it higher but it is overpriced and not good value for money. I have stayed at this hotel on 2 previous occasions when it was The Imperial and it was far cheaper and did not have the grand illusions of being a 5 star hotel. Basically they have touched up the rooms , changed the name and hiked the prices. Will not be returning as there are many more cheaper and better hotels on Koh Samui who do not charge there guests 1500 baht for a 10 minute trip to the airport. Classing yourself as a 5 star hotel does not entitle you to rip off your paying guests.

Reviewed September 26, 2015

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Dear David, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.4
Excellent
Hank from China
Family with teens
Stayed 3 nights in August 2017

Recommended 5 star hotel ”

Location is at the south end of Chaweng beach, the sea is blue and clear, the sand is quite ok for children though not a big beach. There are 7-11 and Familymarts nearby, quite convenient. Not far from Central Festival (Shopping Center), around 5km. Quite many choices of breakfast, and the Lunch Restaurant is recommended, especially for Pizza and Papaya Salad, and Fried Chips in Kid menu. The service is ok, air conditioner is very much noisy and impacts sleep. Swimming pool is great but the size is small thinking of the guest crowd. Watch out Jellyfish in the sea!

Reviewed August 15, 2017

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Dear Hank, Thank you for the great review of our resortl! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
9.2
Exceptional
Yogamalar from Malaysia
Group
Stayed 3 nights in July 2017

Paradise...”

Resort was amazing. Staffs were excellent. View and location simply breathtaking. I would definitely go again or recommend to someone but I just feel the management should take little things to heart like making the guests feel welcomed and special...value for money

Reviewed August 05, 2017

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Dear Yogamalar Thank you for your review and amazing comment! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
7.6
Very good
Hui from China
Couple
Stayed 9 nights in September 2017

Nice beach, short of F&B ”

nice beach, location also good, not far from Chaweng, although limited F&B choice and the food was ok. Went there during national holiday, so the price is quite high; would recommend the hotel in general

Reviewed October 10, 2017

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Dear Hui, Thank you for taking the time to review our resort. We are pleased to hear that you enjoy a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.7
Excellent
Shirley from Sweden
Couple
Stayed 3 nights in June 2015

Value for the money”

Good location, great beach and clean rooms

The back was lovely! Beautiful white sand and clear water in a quiet and private-feeling bay. The rooms are clean and big. Good value for the money for the hotel. However the food is totally worthless. Restaurant Blue Monkey by the beach has more than a lot to improve. We had a noodle soup and a chicken sallad. This is the only place in Thailand that you can failed in both simple dishes. Stay at the hotel and enjoy the facility but do not eat there!

Reviewed June 15, 2015

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Dear Shirley, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.0
Excellent
Lijun from Singapore
Solo traveler
Stayed 1 night in September 2015

good spa service and wonderful beach”

proximity to beach, lovely spa service and clean rooms

Overall short and good stay at the hotel. It is not the newest but has been well maintained and clean. the beach is so lovely with its clean soft sand, and clear and calm waters. The spa offered good deals and provided wonderful massage services. The breakfast had generous options and was satisfying. The short distance to the airport made it convenient.

Reviewed December 15, 2015

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Dear Lijun, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.4
Excellent
wael from United Arab Emirates
Family with young children
Deluxe, Guest room, 1 King
Stayed 4 nights in August 2019

Overall good experience ”

The food and service are 5 stars but not the hotel rooms and equipments. The pool and the beach is fantastic. The food amazing. The service perfect. The room is nice but still I don't understand why there is no shower head in the bathtub and there is no toilet hose. The worst is the air condition noise very very loud. If you can't sleep with noise avoid this hotel.

Reviewed August 21, 2019

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Dear Wael, Thank you for choosing and taking your time to review our hotel! We hope that you had a pleasant stay here at our beachfront resort. We look forward to welcoming you back to our property again. Sunny Regards, Michael Grimmer Hotel Manager

Responded December 25, 2019
Sheraton Samui Resort (SHA Extra Plus)
5.2
ALES from Slovenia
Couple
Stayed 7 nights in January 2018

Nothing special, poor resort for Spg Sheraton”

Old poor renovated resort with expensive rooms, loudy air conditioners, no moscito s net in room, no responsuve staff, with avarge brakfast, poor selection of fruit(no mango, it is too expensive staff said to me).... Wi fi only in restaurants, any where else very poor wi fi. I complain, exept smiling in my face, no response in 6 days. Very, very poor for This price and Sheraton, but very profitable fir owners...

Reviewed February 09, 2018

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Dear ALES Thank you for sharing your experience with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
10.0
Exceptional
hari from India
Family with young children
Deluxe, Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in October 2019

Couple of issues we faced”

Had issues with air-conditioning in the room; Maintenance folks came and did something and said, wait for 10 minutes and it will be good...and 1/2 hour later still not fixed. Had to repeat this call/fix/wait 3-4 times to finally get things fixed. Was a bit annoying. Also, had issue toilet clog.

Reviewed November 04, 2019

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Dear Hari, Thank you for taking time to share your feedback from your recent stay at our resort. I am very disappointed to learn that we didn’t meet your expectations on this occasion. I have raised your comments with the appropriate department heads who will take the necessary steps to improve the certain areas that you have mentioned. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Kind Regards, Michael Grimmer, Hotel Manager

Responded December 25, 2019
Sheraton Samui Resort (SHA Extra Plus)
10.0
Exceptional
Conor from United Kingdom
Couple
Stayed 10 nights in October 2017

Hotel very nice with staff too match”

The hotel is really nice could do with an update on certain areas but nothing major the staff where 5 Star and made our trip very good the location is great and the beach front is brilliant!

Reviewed October 17, 2017

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Dear Conor, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.3
Excellent
Marie from France
Couple
Stayed 2 nights in July 2015

Stunning view, great comfort”

Location, comfort, view

Great value for the price! Totally recommend. Although the pool wasn't very clean when we were there - that's the only problem we had. The restaurant is the BEST!

Reviewed July 09, 2015

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Dear Marie, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
8.8
Excellent
hagar from Israel
Couple
Stayed 4 nights in March 2018

Very nice”

The service there was really good, big rooms, very nice and quiet beach, good pool, very good and rich breakfast. The only comment i have is that the rooms look very old and not modern

Reviewed April 06, 2018

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Dear hagar, Thank you for taking the time to post this great review of our resort! We are glad that you enjoyed your vacation with us and look forward to extending a warm welcome to you all again on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager

Responded January 15, 2019
Sheraton Samui Resort (SHA Extra Plus)
7.6
Very good
Jean-Yves from France
Family with teens
Stayed 8 nights in October 2017

Beach front Hotel”

My request in my booking to get a connecting room never was finalized. The sea view wasn't good it's more view to restaurant roof. Food tasting a bit disappointed. However the hotel have a nice beach front. Good tennis court and fitness.

Reviewed November 11, 2017

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Dear Jean-Yves, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort (SHA Extra Plus)
6.8
Good
Pariwat from Thailand
Couple
Superior, Guest room, 1 King
Stayed 1 night in May 2019

Not that worth for 5 star”

- We had to wait for almost 30 minutes for checking in after arrived. There were many clients is acceptable, but there was no any good queue arrangement from front staff at all; a lot of people came and jumped the queue and the staff still kept giving the services even we were standing in front of them. -Not enough, there were a lot of insects which was like mayfly passed under the door through the room that made us have to turn off the light for stopping this craziest. -.-.- 5 star experience wan like 2 star -.-.- - The room is normal, not so worth to pay for it - The beach and facility were amazing!!

Reviewed May 15, 2019

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9.2
Exceptional
Ankush from India
Couple
Stayed 5 nights in November 2017

very good place to spend romantic time.”

Its a romantic place, nice and quiet. But if u are a party animal, then its not for ur place.

Reviewed July 19, 2018

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Dear Ankush, Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager

Responded January 15, 2019
Sheraton Samui Resort (SHA Extra Plus)
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