Sheraton Samui Resort

Sheraton Samui Resort

86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320
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 Sheraton Samui Resort
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    Lobby Sheraton Samui Resort
    Interior view Sheraton Samui Resort
    Swimming pool [outdoor] Sheraton Samui Resort
     Sheraton Samui Resort
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     Sheraton Samui Resort

    Guest reviews

    8.3
    Excellent
    /10
    (92 reviews)See what guests said
    10.0
    Exceptional

    "Very helpful staff"

    XIAOGANG

    -

    September 19, 2017

    8.8
    Excellent service
    Recommended by 87% of guests

    Property highlights

    • Airport transfer

    • 100 meters to the beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.2
    See map
    Excellent location - 100 meters to the beach
    Nearby
    Popular
  • Chaweng Noi Beach160 m
  • Ko Samui Viewpoints840 m
  • The Samui Institute of Thai Culinary Arts1.56 km
  • Chabad House Koh Samui1.98 km
  • Thai Boxing Stadium2.36 km
  • Pru Chaweng Park2.39 km
  • Chaweng Lake2.88 km
  • Samui Night Plaza3.1 km
  • Central Festival Samui3.11 km
  • Samui Wine Oasis3.13 km
  • Value for money7.8
    Distance to city center5 km
    Location rating8.2
    Nearest airportSamui Airport (USM)
    Distance to airport4.8 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Two-Bedroom Suite, 2 Bedroom Suite, Partial sea view
    Two-Bedroom Suite, 2 Bedroom Suite, Partial sea view
    ...
    • Room size: 102 m²/1098 ft²
    • Beach view
    • 1 king bed & 1 king bed
    Enter dates to see prices
    Studio King, Studio, 1 King, Partial sea view, Balcony
    Studio King, Studio, 1 King, Partial sea view, Balcony
    ...
    • Room size: 55 m²/592 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    One-Bedroom Suite, 1 Bedroom Suite, 1 King, Balcony
    One-Bedroom Suite, 1 Bedroom Suite, 1 King, Balcony
    ...
    • Room size: 77 m²/829 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Superior Twin, Guest room, 2 Twin/Single Bed(s)
    Superior Twin, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 43 m²/463 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Guest room, King or Twin/Single Bed(s)
    Guest room, King or Twin/Single Bed(s)
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 1 king bed or 2 double beds
    Enter dates to see prices
    Deluxe King, Larger Guest room, 1 King
    Deluxe King, Larger Guest room, 1 King
    ...
    • Room size: 49 m²/527 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin, Larger Guest room, 2 Twin/Single Bed(s)
    Deluxe Twin, Larger Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 49 m²/527 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Superior King, Guest room, 1 King
    Superior King, Guest room, 1 King
    ...
    • Room size: 43 m²/463 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Standard King, Guest room, 1 King
    Standard King, Guest room, 1 King
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Standard Twin, Guest room, 2 Twin/Single Bed(s)
    Standard Twin, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 34 m²/366 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
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    More about Sheraton Samui Resort

    More about Sheraton Samui Resort

    9.2
    Exceptional

    "Staffs were excellent."

    Yogamalar

    |

    August 5, 2017

    An overview

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    What they offer

    7.6
    Very good

    "Good tennis court and fitness."

    Jean-Yves

    |

    November 11, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (92)Booking.com Reviews (395)
    8.3
    /
    10
    Cleanliness8.6
    Facilities8.7
    Location8.2
    Room comfort and quality8.1
    Service8.8
    Value for money7.8
    Provided by verified guests of Agoda
    All languages
    All guests (92)

    Show reviews that mention 

    Showing 59 verified guest comments
    123
    10.0
    Exceptional
    Yixia from China
    Couple
    Stayed 7 nights in September 2018
    Exceptional”
    hotel staff are very friendly and helpful, facilities are GOOD. Location is at Chaweng beach, by scooter or hotel shuttle is not far away from Central Festival Shopping Mall. This hotel has two pools, one is near the beach, hotel bar and restaurant. It's very nice to chill there. The Glow Spa inside hotel is recommended. Outside on the street are so many restaurants, but mostly are offering the same food. For more options, can go to Central Festival and Chaweng Road. If you want to rent a scooter, YUI's Rental is recommended, just across the street.
    Reviewed September 30, 2018
    Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager
    Responded January 15, 2019
    Sheraton Samui Resort
    9.2
    Exceptional
    Ankush from India
    Couple
    Stayed 5 nights in November 2017
    very good place to spend romantic time.”
    Its a romantic place, nice and quiet. But if u are a party animal, then its not for ur place.
    Reviewed July 19, 2018
    Dear Ankush, Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager
    Responded January 15, 2019
    Sheraton Samui Resort
    8.8
    Excellent
    hagar from Israel
    Couple
    Superior Room
    Stayed 4 nights in March 2018
    Very nice”
    The service there was really good, big rooms, very nice and quiet beach, good pool, very good and rich breakfast. The only comment i have is that the rooms look very old and not modern
    Reviewed April 06, 2018
    Dear hagar, Thank you for taking the time to post this great review of our resort! We are glad that you enjoyed your vacation with us and look forward to extending a warm welcome to you all again on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager
    Responded January 15, 2019
    Sheraton Samui Resort
    5.2
    ALES from Slovenia
    Couple
    Stayed 7 nights in January 2018
    Nothing special, poor resort for Spg Sheraton”
    Old poor renovated resort with expensive rooms, loudy air conditioners, no moscito s net in room, no responsuve staff, with avarge brakfast, poor selection of fruit(no mango, it is too expensive staff said to me).... Wi fi only in restaurants, any where else very poor wi fi. I complain, exept smiling in my face, no response in 6 days. Very, very poor for This price and Sheraton, but very profitable fir owners...
    Reviewed February 09, 2018
    Dear ALES Thank you for sharing your experience with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    7.6
    Very good
    Jean-Yves from France
    Family with teens
    Stayed 8 nights in October 2017
    Beach front Hotel”
    My request in my booking to get a connecting room never was finalized. The sea view wasn't good it's more view to restaurant roof. Food tasting a bit disappointed. However the hotel have a nice beach front. Good tennis court and fitness.
    Reviewed November 11, 2017
    Dear Jean-Yves, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    7.6
    Very good
    NADIR from India
    Family with teens
    Standard Room
    Stayed 4 nights in October 2017
    exceptional beach property.”
    sheraton samui is too expansive property for what it actually offers. no free pick up from airport , no free drop to shopping areas ( in short they wanna charge u as much as they can). the car parking in the hotel is extremely small and it could be difficult to find a car park in season. spa is extremely expansive and it should be more reasonable for inhouse guest. no attendants tennis court. no life guard at pools.
    Reviewed October 22, 2017
    Dear NADIR, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    10.0
    Exceptional
    Conor from United Kingdom
    Couple
    Stayed 10 nights in October 2017
    Hotel very nice with staff too match”
    The hotel is really nice could do with an update on certain areas but nothing major the staff where 5 Star and made our trip very good the location is great and the beach front is brilliant!
    Reviewed October 17, 2017
    Dear Conor, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    7.6
    Very good
    Hui from China
    Couple
    Deluxe Room
    Stayed 9 nights in September 2017
    Nice beach, short of F&B ”
    nice beach, location also good, not far from Chaweng, although limited F&B choice and the food was ok. Went there during national holiday, so the price is quite high; would recommend the hotel in general
    Reviewed October 10, 2017
    Dear Hui, Thank you for taking the time to review our resort. We are pleased to hear that you enjoy a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    7.2
    Very good
    Tessa from United Kingdom
    Family with teens
    Stayed 4 nights in September 2017
    they are not interested customer service, just want your money”
    they gave us off yoghurt to eat.
    Reviewed September 24, 2017
    Dear Tessa, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    10.0
    Exceptional
    XIAOGANG from China
    Business traveler
    Standard Room
    Stayed 2 nights in September 2017
    A great hotel”
    Very helpful staff
    Reviewed September 19, 2017
    Dear XIAOGANG, Thank you for your review and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    8.4
    Excellent
    Hank from China
    Family with teens
    Deluxe Room
    Stayed 3 nights in August 2017
    Recommended 5 star hotel ”
    Location is at the south end of Chaweng beach, the sea is blue and clear, the sand is quite ok for children though not a big beach. There are 7-11 and Familymarts nearby, quite convenient. Not far from Central Festival (Shopping Center), around 5km. Quite many choices of breakfast, and the Lunch Restaurant is recommended, especially for Pizza and Papaya Salad, and Fried Chips in Kid menu. The service is ok, air conditioner is very much noisy and impacts sleep. Swimming pool is great but the size is small thinking of the guest crowd. Watch out Jellyfish in the sea!
    Reviewed August 15, 2017
    Dear Hank, Thank you for the great review of our resortl! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    9.2
    Exceptional
    Yogamalar from Malaysia
    Group
    Stayed 3 nights in July 2017
    Paradise...”
    Resort was amazing. Staffs were excellent. View and location simply breathtaking. I would definitely go again or recommend to someone but I just feel the management should take little things to heart like making the guests feel welcomed and special...value for money
    Reviewed August 05, 2017
    Dear Yogamalar Thank you for your review and amazing comment! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    8.4
    Excellent
    Siu from Hong Kong
    Couple
    Stayed 3 nights in November 2016
    Nice room and service”
    Nice room and service
    Reviewed November 26, 2016
    Dear Siu, Thank you for your review and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    6.7
    Good
    Lalit from India
    Couple
    Stayed 2 nights in December 2015
    Beach A peaceful place”
    Beach , sweeming pool and room
    Good one.
    Reviewed December 22, 2015
    Dear Lalit, Thank you for your review and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    8.0
    Excellent
    Lijun from Singapore
    Solo traveler
    Stayed 1 night in September 2015
    good spa service and wonderful beach”
    proximity to beach, lovely spa service and clean rooms
    Overall short and good stay at the hotel. It is not the newest but has been well maintained and clean. the beach is so lovely with its clean soft sand, and clear and calm waters. The spa offered good deals and provided wonderful massage services. The breakfast had generous options and was satisfying. The short distance to the airport made it convenient.
    Reviewed December 15, 2015
    Dear Lijun, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    8.0
    Excellent
    Bella from Taiwan
    Couple
    Stayed 2 nights in September 2015
    Beautiful ”
    Great staff, nice view, beautiful beach
    Reviewed December 01, 2015
    Dear Bella, Thank you for your review and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    8.3
    Excellent
    Rapheephan from Norway
    Family with young children
    Stayed 4 nights in June 2015
    Bra hotel”
    beach service food
    Reviewed October 12, 2015
    Dear Rapheephan, Thank you for your review and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    5.7
    David from United Kingdom
    Group
    Stayed 1 night in September 2015
    Good but not as good as they think.”
    Staff, electric carts & the view.
    Good hotel but definitely not a five star. Lovely rooms, friendly staff but way overpriced. Not a user friendly layout and the lower pool is very poorly designed as are all the abrasive pathways which meander around the hotel grounds. Also poor location for the breakfast buffet. They do not utilise the lower restaurant anymore which means quite a hike to breakfast every morning. If the hotel was cheaper I would rate it higher but it is overpriced and not good value for money. I have stayed at this hotel on 2 previous occasions when it was The Imperial and it was far cheaper and did not have the grand illusions of being a 5 star hotel. Basically they have touched up the rooms , changed the name and hiked the prices. Will not be returning as there are many more cheaper and better hotels on Koh Samui who do not charge there guests 1500 baht for a 10 minute trip to the airport. Classing yourself as a 5 star hotel does not entitle you to rip off your paying guests.
    Reviewed September 26, 2015
    Dear David, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    5.3
    Gundjit from Malaysia
    Couple
    Stayed 4 nights in September 2015
    Should be better ”
    Airconditioning in rooms , beds super comfortable , spacious room
    Staff not cooperative with check in and check out time .. I was forced to wait till 3pm for a room during check in and then forced to check out at 12pm with the reason new guest awaiting . What about us who waited till 3pm ?
    Reviewed September 22, 2015
    Dear Gundjit, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    7.0
    Very good
    Adrian from Malaysia
    Family with young children
    Stayed 3 nights in September 2015
    Above Average”
    Comfortable bed, quiet location, reasonable service
    Reviewed September 20, 2015
    Dear Adrian, Thank you for your rating and we look forward to welcoming you back again soon! Kind regards, Michael Grimmer, Hotel Manager
    Responded January 22, 2019
    Sheraton Samui Resort
    123
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    Sheraton Samui Resort
    |Excellent 8.3
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    • Excellent location
    • Chaweng Noi Beach