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Swimming pool, Sheraton Samui Resort in Koh Samui
Superior, Guest room, 1 King - Bedroom, Sheraton Samui Resort in Koh Samui
Fitness center, Sheraton Samui Resort in Koh Samui
Lobby, Sheraton Samui Resort in Koh Samui
Lobby, Sheraton Samui Resort in Koh Samui
Beach, Sheraton Samui Resort in Koh Samui
Beach, Sheraton Samui Resort in Koh Samui

Removed from saved list

8.6

Excellent

414 reviews

414 reviews

Beach7
Housekeeping4
Breakfast3
See map
See map

8.5

Excellent

Location rating score

Excellent location - 110 meters to the beach
Parking
FREE
Popular landmarks
Chaweng Noi Beach 110 m
Lamai Beach 3.7 km
Hin Ta & Hin Yai Rocks 6.1 km
Fisherman's Village 6.5 km
Big Buddha 7.4 km
Wat Plai Laem 7.5 km
Na Muang Waterfall 8.0 km
Maenam Beach 9.4 km
Nearby landmarks
Chaweng Noi Beach 110 m
Ginos Tailor Shop 420 m
Samui Veterinary Hospital 720 m
view point Hill side residence 730 m
Ko Samui Hospital 800 m
Lad Koh View Point 830 m
Chaweng Viewpoint 830 m
Ko Samui Viewpoints 840 m
Jungle Club Samui 980 m
Superpro Samui Muay Thai Camp 1.0 km

Sheraton Samui Resort

86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chaweng Noi part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

110 meters to Chaweng Noi Beach

Check-in [24-hour]

Airport transfer

110 meters to the beach

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Koh Samui every 2 minutes on Agoda.com
Value for money8.2
Distance to city center5 km
Location rating8.5
Nearest airportSamui Airport (USM)
Distance to airport5.0 km

Rooms available at Sheraton Samui Resort

Excellent
Room comfort & quality

8.1

Deluxe, Guest room, 1 King
...
  • Room size: 43 m²/463 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 43 m²/463 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Superior, Guest room, 1 King
...
  • Room size: 34 m²/366 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Family room, 1 King
...
  • Room size: 55 m²/592 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 34 m²/366 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Junior, 1 Bedroom Suite, 1 King, Balcony
...
  • Room size: 77 m²/829 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Family Suite, 2 Bedroom Suite, Partial sea view, Balcony
...
  • Room size: 102 m²/1098 ft²
  • Sea (partial view) view
  • 1 king bed & 1 king bed
Enter dates to see prices
Premium Deluxe, Studio, 1 King
...
  • Room size: 55 m²/592 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Terrace, Larger Guest room, 1 King
...
  • Room size: 49 m²/527 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Terrace, Larger Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 49 m²/527 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Sheraton Samui Resort offer spa services?

You can enjoy your stay at Sheraton Samui Resort all the more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening even better.

Does Sheraton Samui Resort provide laundry services?

Yes! Sheraton Samui Resort offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

What kinds of facilities are available for children at Sheraton Samui Resort?

Sheraton Samui Resort offers a wide range of accessible facilities for guest visitors who require additional assistance such as Audible alarms in all guest rooms and suites, Entrance to on-site spa, Self-operating lift to some hotel swimming pools, Bathtub seat in some rooms, and Adjustable height hand-held shower wand in some rooms for greater convenience throughout your stay at this property. This property has a total of 30 accessible facilities to assure guests remain comfortable throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What public parks are nearby Sheraton Samui Resort?

While lounging at Sheraton Samui Resort, enjoy your early morning or evening stroll at close by park which include Go Karting and EasyKart.net.

How many rooms does Sheraton Samui Resort have?

Sheraton Samui Resort has a total of 141 rooms.

How long do guests normally stay at Sheraton Samui Resort?

Verified past guests that have stayed at Sheraton Samui Resort had an average nightly stay of 3 nights at this property.

What was the average room rate for Sheraton Samui Resort been in the past month?

The average room rate for Sheraton Samui Resort in the past month is 5799.83 THB, compared to city's average of 3988.22 THB.

What is the verified guest review consensus about Sheraton Samui Resort's spa?

71.0% of our past visitor testimonials have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for Sheraton Samui Resort down in the review section.

What is the average rating that past Couples' have given to Sheraton Samui Resort?

Past couple travelers that have stayed at this property have given Sheraton Samui Resort an average rating of 8.4. You can look up on more specific customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Sheraton Samui Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Sheraton Samui Resort

  • 10

    Exceptional
    Cleanliness

    "Our rooms and the property overall was very well maintained and super clean."

    Smit

    |

    February 17, 2023

  • 10

    Exceptional
    Staff 

    "We can recommend this hotel because of nice location, friendly staff and very clean room."

    Anatol

    |

    March 7, 2022

  • 10

    Exceptional
    Breakfast

    "The breakfast was excellent as was dinner."

    Lida

    |

    March 5, 2022

Overall rating:

8.6

Excellent
414 reviews
Cleanliness
8.8
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
Relaxing wonderful stay.
Zolboo from Mongolia
Group
More about Sheraton Samui Resort

More about Sheraton Samui Resort

Sheraton Samui Resort

Rejuvenate and recharge with a getaway and all that Koh Samui offers at Sheraton Samui Resort.
The range of services provided by Sheraton Samui Resort ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Koh Samui.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Sheraton Samui Resort are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Sheraton Samui Resort include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Sheraton Samui Resort also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Sheraton Samui Resort caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar.
Sheraton Samui Resort lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room, tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Koh Samui. Sit on the sand or sip a drink in leisure at Chaweng Beach located 3.0 km away. The most well-known nearby local attraction is Hin Ta & Hin Yai Rocks which is located just about 6.0 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

5 mentions

Beach

5 mentions

Breakfast

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Accessibility for some meeting spaces
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room windows that open
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to some hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Long Talay
  • Cuisine: Asian, International, Local
  • Menu: Buffet, A-la-carte
Blue Monkey Bar
  • Cuisine: International
  • Menu: Buffet
Lobby Lounge
  • Cuisine: International
  • Menu: Buffet
Coco Scoop
  • Cuisine: American, Asian, Chinese
  • Menu: A-la-carte

Location

86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320
Excellent
Location

8.5

Airports
  • Samui Airport (USM)
    5.0 km 19 min drive
  • Nakhon Si Thammarat Airport (NST)
    108.0 km
Hospital or clinic
  • Samui Veterinary Hospital
    720 m
Shopping
  • Central Festival Samui
    3.2 km
Convenience store
  • 7 Eleven
    1.7 km
Cash withdrawal
  • ATM
    690 m

What's nearby

Popular landmarks
  • Chaweng Noi Beach
    110 m
  • Lamai Beach
    3.7 km
  • Hin Ta & Hin Yai Rocks
    6.1 km
  • Fisherman's Village
    6.5 km
  • Big Buddha
    7.4 km
  • Wat Plai Laem
    7.5 km
  • Na Muang Waterfall
    8.0 km
  • Maenam Beach
    9.4 km
Nearby landmarks
  • Chaweng Noi Beach
    110 m
  • Ginos Tailor Shop
    420 m
  • Samui Veterinary Hospital
    720 m
  • view point Hill side residence
    730 m
  • Ko Samui Hospital
    800 m
  • Lad Koh View Point
    830 m
  • Chaweng Viewpoint
    830 m
  • Ko Samui Viewpoints
    840 m
  • Jungle Club Samui
    980 m
  • Superpro Samui Muay Thai Camp
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge.
  • Breakfast buffet costs THB 883 for adults and THB 441 for children.
  • The total price of reservations is based on single or double occupancy. Extra charges may apply for additional guests, up to the maximum capacity, which is payable at the resort. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1500 THB
  • Distance from city center5 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)0 THB
  • Daily Internet/Wi-Fi fee0 THB
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 141
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2015
Parking
  • Daily parking fee0 THB

Reviews of Sheraton Samui Resort from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.8
Location8.5
Room comfort and quality8.1
Service8.9
Value for money8.2
High score for Koh Samui
Rating
9+ Exceptional (44)
8-9 Excellent (18)
7-8 Very Good (14)
6-7 Good (11)
<6 Below Expectation (10)
Time of the year
Mar - May (16)
Jun - Aug (29)
Sep - Nov (28)
Dec - Feb (24)

Show reviews that mention 

Showing 97 verified guest comments
12345
10.0
Exceptional
Irina from Hong Kong SAR, China
Family with teens
Deluxe Terrace, Larger Guest room, 2 Twin/Single Bed(s)
Stayed 5 nights in October 2022

Best in Koh Samui”

Sheraton Samui is the favourite hotel of my family. We haven't been here for 10 years, but before that we spent every possible occasion to come - 14 times! This one was our 15th time in the hotel. The quality if service, attention and professionalism of the staff, the amenities, cleanliness -are on the highest level . This time we stayed in Deluxe King Room with Terrace - this is 2 steps to the swimming pool that is situated right on the beach, 3 steps to 2 nice restaurants. The food in the Long Talay restaurant have a good mix of thai and western specialities, all very delicious and affordable. I can totally recommend this place to stay for any type pf travellers - fpr those with small kids - you have a kids center with playground, different activities for the couples - you can organize nice dinner on the roof of the restaurant - just for you two, enjoy Spa , sunbathing, swimming and night life and Chaweng. We will be back in December

Reviewed October 10, 2022

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10.0
Exceptional
Lida from Thailand
Couple
Superior, Guest room, 1 King
Stayed 7 nights in February 2022

If there were 20 stars I would award Samui Sheraton 20 stars”

I particularly wish to congratulate Management on choosing their staff and the training of their staff. We have visited Koh Samui quite a few times in recent years and the service from the Sheraton staff is undoubtedly the best. From the office staff, the club car drivers, housekeeping staff and particularly the hospitality staff. We have never felt “so looked after and cared for” anywhere else. The breakfast was excellent as was dinner. Room Service was delivered “almost instantly. “ No long waiting times for either laundry to be picked up from the room or food being delivered hot to the room. I cannot praise the staff enough- amazing!

Reviewed March 05, 2022

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10.0
Exceptional
Anatol from Austria
Couple
Superior, Guest room, 1 King
Stayed 7 nights in February 2022

Super clean and very friendly”

Thank you for the great week. We can recommend this hotel because of nice location, friendly staff and very clean room. It was very quiet and we enjoyed the stay very much.

Reviewed March 07, 2022

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10.0
Exceptional
Thien from Australia
Group
Superior, Guest room, 1 King
Stayed 3 nights in May 2022

Very Happy when I stay in Sheraton”

All staff is very nice and helpful I will came back again with my family this is first time I been in Kok Samui this hotel is so good and good price for 5 star hotel Thanks Agoda

Reviewed June 07, 2022

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10.0
Exceptional
MANPHAKA from Thailand
Group
Superior, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2021

I love Sheraton Samui”

This is my First time here at Sheraton Samui. I'm gone in Covid-19 pandemic and hotel less people stay. The pool was very nice and very beautiful design. Service was brilliant. Staffs were super friendly and welcoming! We loveed our stay and would definitely come back.

Reviewed July 25, 2021

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9.2
Exceptional
Martin from Canada
Solo traveler
Deluxe, Guest room, 1 King
Stayed 7 nights in September 2022

Great place to get away.”

Amazing beach and facilities. Excellent staff. Hillside location means things are dispersed--its a hike to breakfast and the front desk or a walk down to the beach area. I needed private time so room service and the relatively few other guests was ok for me but there are more central locations with more happening spots closer to Fisherman's village or Chaweng Beach if thats your interest. They had a kids club area that looks great just not the high season for that. Staff awesome. Compare costs though to location on the island. On the hill about 2kms south of Chaweng beach between Chaweng Beach and Lamai. The lsland is amazing and the cost of food and excursions is extremely reasonable. Book directly with the hotel chains though to get more negotiating room if you want something to change on arrival.

Reviewed September 26, 2022

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10.0
Exceptional
Seda from Thailand
Family with teens
Deluxe, Guest room, 1 King
Stayed 4 nights in April 2022

Best beach in Samui ”

We stayed 4 days. Clear water, very kind staff and beautiful room with a view

Reviewed April 15, 2022

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10.0
Exceptional
YUHANG from Cambodia
Solo traveler
Superior, Guest room, 1 King
Stayed 2 nights in May 2022

great”

will come again

Reviewed June 17, 2022

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9.2
Exceptional
Lo from Hong Kong SAR, China
Couple
Superior, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in January 2023

Exceptional”

Staffs are really helpful, nice and professional, faculties are good too, highly recommended resort

Reviewed January 27, 2023

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8.4
Excellent
Wayne from Australia
Couple
Superior, Guest room, 1 King
Stayed 7 nights in November 2022

Pool/Food/Stairs”

The pool bottom, due to the harsh sand from the beach, was constantly covered with grains which hurt yo walk on. We loved the food and meal service. Not a lift in sight. Older visitors, such as ourselves, found it difficult to walk up and down the site. The view from our room was great. Pity it rained 4 of the 7 days we stayed. Won’t go in November again.

Reviewed November 25, 2022

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8.0
Excellent
riccardo from Malaysia
Couple
Superior, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in May 2022

Good but isolated and expensive”

Far from the main city, you need to get a grab to go everywhere. A bit expensive Good facilities

Reviewed May 07, 2022

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4.4
kristina from Singapore
Family with young children
Deluxe, Guest room, 1 King
Stayed 3 nights in June 2022

Lots of stairs”

Please remember there are A LOT of stairs! I took 136 stairs up to get to our room from pool. Its great if you want to walk off delish breakfast buffet, but not very young kids friendly ( deffo not stroller friendly). The breakfast was great but not really kids friendly ( which is a bit surprising because the kids club is great). Its just that staff could be more trained in terms of bringing baby chair, plastic plates and be a bit more understanding of noise kids make:). Otherwise the beach is as good as it gets!

Reviewed June 28, 2022

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7.3
Very good
Kawin from Finland
Couple
Stayed 2 nights in July 2015

Once upon a time maybe”

Friendly & very helpful staff, clean rooms and nice view

Samui has been one of my favourite island but along the years I have witnes how the authentic nature along this once so beautiful place has become more and more a franchise tourist attraction which has resulted in not so clear water (as it used to be) and chaweng voted for one of the best beaches in the world a few years ago and not to mention every place being crowded on high season I would still recommend Samui and Sheraton for those who value quality before quantity. How ever keep in mind that chaweng beach is not as beautiful at is once have been and that apply for the beach in front of Sheraton as well. To be fair that has nothing to do with the hotel.. So Sheraton remains one of my favourite franchise hotels in Thailand!

Reviewed July 23, 2015

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Dear Kawin, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
8.0
Excellent
JULIAN from Singapore
Couple
Stayed 1 night in July 2015

Clean, Friendly Staff and Good Food”

Clean, Friendly Staff and Food

Overall this hotel is located near the beach. The service level of the staff is fantastic. The hotel and room cleaniness is good. The buffet breakfast that we had is fantastic as well. I would recommend people that not are looking for a villa to stay in Koh Samui, Sheraton is a good alternative if you want a 5 star service.

Reviewed July 07, 2015

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Dear JULIAN, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
7.6
Very good
NADIR from India
Family with teens
Stayed 4 nights in October 2017

exceptional beach property.”

sheraton samui is too expansive property for what it actually offers. no free pick up from airport , no free drop to shopping areas ( in short they wanna charge u as much as they can). the car parking in the hotel is extremely small and it could be difficult to find a car park in season. spa is extremely expansive and it should be more reasonable for inhouse guest. no attendants tennis court. no life guard at pools.

Reviewed October 22, 2017

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Dear NADIR, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
10.0
Exceptional
Yixia from China
Couple
Stayed 7 nights in September 2018

Exceptional”

hotel staff are very friendly and helpful, facilities are GOOD. Location is at Chaweng beach, by scooter or hotel shuttle is not far away from Central Festival Shopping Mall. This hotel has two pools, one is near the beach, hotel bar and restaurant. It's very nice to chill there. The Glow Spa inside hotel is recommended. Outside on the street are so many restaurants, but mostly are offering the same food. For more options, can go to Central Festival and Chaweng Road. If you want to rent a scooter, YUI's Rental is recommended, just across the street.

Reviewed September 30, 2018

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Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager

Responded January 15, 2019
Sheraton Samui Resort
7.2
Very good
Grace from Singapore
Family with young children
Deluxe, Guest room, 1 King
Stayed 4 nights in December 2019

Comfortable but expensive for what it delivers”

Comfortable rooms, really nice smelling bathroom toiletries. Location is ok, not much of a beach and a 10+ minute drive to Central Festival mall which is a nice place to spend half a day (recommend going on the late afternoon to visit the night market when it is open). Another 5+ minutes to Chaweng beach where there's more food, massage, shopping options and nicer beach. But let down by things you'd expect Sheraton to do better. Shuttle to Central Festival is 70 baht per way, not expensive but easily could be given free to guests, at least one two-way trip per 3-night stay? The beach directly in front of the pool and Blue Monkey is strewn with debris including broken glass. Even if it's not their beach, did some CSR, plus keep guests safe since you have stairs leading to the beach. Cheap Nescafe Red coffee sachets in room. One pack was hardened instead of granules. Super thin disposable bedroom slippers that wore out by day 3 but to reduce waste we didn't ask for replacements.

Reviewed December 21, 2019

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Dear Grace, Thank you so much for providing valuable feedback for our resort. Here at Sheraton Samui Resort, we take our guests' thoughts and concerns as critical to improving and moving forward. We hope that we will be able to provide you with a better experience during you next visit. On behalf of the team,it was a pleasure to have you here on our beachfront and we hope to have you back here again. Best Regards, Michael Grimmer Hotel Manager

Responded February 20, 2020
Sheraton Samui Resort
5.7
David from United Kingdom
Group
Stayed 1 night in September 2015

Good but not as good as they think.”

Staff, electric carts & the view.

Good hotel but definitely not a five star. Lovely rooms, friendly staff but way overpriced. Not a user friendly layout and the lower pool is very poorly designed as are all the abrasive pathways which meander around the hotel grounds. Also poor location for the breakfast buffet. They do not utilise the lower restaurant anymore which means quite a hike to breakfast every morning. If the hotel was cheaper I would rate it higher but it is overpriced and not good value for money. I have stayed at this hotel on 2 previous occasions when it was The Imperial and it was far cheaper and did not have the grand illusions of being a 5 star hotel. Basically they have touched up the rooms , changed the name and hiked the prices. Will not be returning as there are many more cheaper and better hotels on Koh Samui who do not charge there guests 1500 baht for a 10 minute trip to the airport. Classing yourself as a 5 star hotel does not entitle you to rip off your paying guests.

Reviewed September 26, 2015

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Dear David, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
8.4
Excellent
Hank from China
Family with teens
Stayed 3 nights in August 2017

Recommended 5 star hotel ”

Location is at the south end of Chaweng beach, the sea is blue and clear, the sand is quite ok for children though not a big beach. There are 7-11 and Familymarts nearby, quite convenient. Not far from Central Festival (Shopping Center), around 5km. Quite many choices of breakfast, and the Lunch Restaurant is recommended, especially for Pizza and Papaya Salad, and Fried Chips in Kid menu. The service is ok, air conditioner is very much noisy and impacts sleep. Swimming pool is great but the size is small thinking of the guest crowd. Watch out Jellyfish in the sea!

Reviewed August 15, 2017

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Dear Hank, Thank you for the great review of our resortl! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
9.2
Exceptional
Yogamalar from Malaysia
Group
Stayed 3 nights in July 2017

Paradise...”

Resort was amazing. Staffs were excellent. View and location simply breathtaking. I would definitely go again or recommend to someone but I just feel the management should take little things to heart like making the guests feel welcomed and special...value for money

Reviewed August 05, 2017

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Dear Yogamalar Thank you for your review and amazing comment! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager

Responded January 22, 2019
Sheraton Samui Resort
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