Sheraton Samui Resort
86 Moo 3 Chaweng Noi Beach, Bophut, Koh Samui, Chaweng Noi, Koh Samui, Thailand, 84320 - See map
In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chaweng Noi part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
SHA Plus Certified
More than 70% of SHA-certified establishment employees have been vaccinated.
Facilities
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Your dates are popular among travelersUsers are booking a place in Koh Samui every 2 minutes on Agoda.com
Best in Koh Samui”
Sheraton Samui is the favourite hotel of my family. We haven't been here for 10 years, but before that we spent every possible occasion to come - 14 times! This one was our 15th time in the hotel. The quality if service, attention and professionalism of the staff, the amenities, cleanliness -are on the highest level . This time we stayed in Deluxe King Room with Terrace - this is 2 steps to the swimming pool that is situated right on the beach, 3 steps to 2 nice restaurants. The food in the Long Talay restaurant have a good mix of thai and western specialities, all very delicious and affordable. I can totally recommend this place to stay for any type pf travellers - fpr those with small kids - you have a kids center with playground, different activities for the couples - you can organize nice dinner on the roof of the restaurant - just for you two, enjoy Spa , sunbathing, swimming and night life and Chaweng. We will be back in December
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If there were 20 stars I would award Samui Sheraton 20 stars”
I particularly wish to congratulate Management on choosing their staff and the training of their staff. We have visited Koh Samui quite a few times in recent years and the service from the Sheraton staff is undoubtedly the best. From the office staff, the club car drivers, housekeeping staff and particularly the hospitality staff. We have never felt “so looked after and cared for” anywhere else. The breakfast was excellent as was dinner. Room Service was delivered “almost instantly. “ No long waiting times for either laundry to be picked up from the room or food being delivered hot to the room. I cannot praise the staff enough- amazing!
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Super clean and very friendly”
Thank you for the great week. We can recommend this hotel because of nice location, friendly staff and very clean room. It was very quiet and we enjoyed the stay very much.
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Very Happy when I stay in Sheraton”
All staff is very nice and helpful I will came back again with my family this is first time I been in Kok Samui this hotel is so good and good price for 5 star hotel Thanks Agoda
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I love Sheraton Samui”
This is my First time here at Sheraton Samui. I'm gone in Covid-19 pandemic and hotel less people stay. The pool was very nice and very beautiful design. Service was brilliant. Staffs were super friendly and welcoming! We loveed our stay and would definitely come back.
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Great place to get away.”
Amazing beach and facilities. Excellent staff. Hillside location means things are dispersed--its a hike to breakfast and the front desk or a walk down to the beach area. I needed private time so room service and the relatively few other guests was ok for me but there are more central locations with more happening spots closer to Fisherman's village or Chaweng Beach if thats your interest. They had a kids club area that looks great just not the high season for that. Staff awesome. Compare costs though to location on the island. On the hill about 2kms south of Chaweng beach between Chaweng Beach and Lamai. The lsland is amazing and the cost of food and excursions is extremely reasonable. Book directly with the hotel chains though to get more negotiating room if you want something to change on arrival.
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Best beach in Samui ”
We stayed 4 days. Clear water, very kind staff and beautiful room with a view
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great”
will come again
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Exceptional”
Staffs are really helpful, nice and professional, faculties are good too, highly recommended resort
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Pool/Food/Stairs”
The pool bottom, due to the harsh sand from the beach, was constantly covered with grains which hurt yo walk on. We loved the food and meal service. Not a lift in sight. Older visitors, such as ourselves, found it difficult to walk up and down the site. The view from our room was great. Pity it rained 4 of the 7 days we stayed. Won’t go in November again.
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Good but isolated and expensive”
Far from the main city, you need to get a grab to go everywhere. A bit expensive Good facilities
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Lots of stairs”
Please remember there are A LOT of stairs! I took 136 stairs up to get to our room from pool. Its great if you want to walk off delish breakfast buffet, but not very young kids friendly ( deffo not stroller friendly). The breakfast was great but not really kids friendly ( which is a bit surprising because the kids club is great). Its just that staff could be more trained in terms of bringing baby chair, plastic plates and be a bit more understanding of noise kids make:). Otherwise the beach is as good as it gets!
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Once upon a time maybe”
Samui has been one of my favourite island but along the years I have witnes how the authentic nature along this once so beautiful place has become more and more a franchise tourist attraction which has resulted in not so clear water (as it used to be) and chaweng voted for one of the best beaches in the world a few years ago and not to mention every place being crowded on high season I would still recommend Samui and Sheraton for those who value quality before quantity. How ever keep in mind that chaweng beach is not as beautiful at is once have been and that apply for the beach in front of Sheraton as well. To be fair that has nothing to do with the hotel.. So Sheraton remains one of my favourite franchise hotels in Thailand!
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Dear Kawin, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
Clean, Friendly Staff and Good Food”
Overall this hotel is located near the beach. The service level of the staff is fantastic. The hotel and room cleaniness is good. The buffet breakfast that we had is fantastic as well. I would recommend people that not are looking for a villa to stay in Koh Samui, Sheraton is a good alternative if you want a 5 star service.
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Dear JULIAN, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
exceptional beach property.”
sheraton samui is too expansive property for what it actually offers. no free pick up from airport , no free drop to shopping areas ( in short they wanna charge u as much as they can). the car parking in the hotel is extremely small and it could be difficult to find a car park in season. spa is extremely expansive and it should be more reasonable for inhouse guest. no attendants tennis court. no life guard at pools.
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Dear NADIR, Thank you for sharing your feedback from your recent stay at Sheraton Samui Resort and we hope to welcoming you back to our lovely resort again in the near future. Kind regards, Michael Grimmer, Hotel Manager
Exceptional”
hotel staff are very friendly and helpful, facilities are GOOD. Location is at Chaweng beach, by scooter or hotel shuttle is not far away from Central Festival Shopping Mall. This hotel has two pools, one is near the beach, hotel bar and restaurant. It's very nice to chill there. The Glow Spa inside hotel is recommended. Outside on the street are so many restaurants, but mostly are offering the same food. For more options, can go to Central Festival and Chaweng Road. If you want to rent a scooter, YUI's Rental is recommended, just across the street.
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Thank you for taking the time to review our resort. We are pleased to hear that you enjoyed a comfortable stay and we look forward to extending a warm welcome to you on your next visit to Koh Samui. Kind Regards, Michael Grimmer, Hotel Manager
Comfortable but expensive for what it delivers”
Comfortable rooms, really nice smelling bathroom toiletries. Location is ok, not much of a beach and a 10+ minute drive to Central Festival mall which is a nice place to spend half a day (recommend going on the late afternoon to visit the night market when it is open). Another 5+ minutes to Chaweng beach where there's more food, massage, shopping options and nicer beach. But let down by things you'd expect Sheraton to do better. Shuttle to Central Festival is 70 baht per way, not expensive but easily could be given free to guests, at least one two-way trip per 3-night stay? The beach directly in front of the pool and Blue Monkey is strewn with debris including broken glass. Even if it's not their beach, did some CSR, plus keep guests safe since you have stairs leading to the beach. Cheap Nescafe Red coffee sachets in room. One pack was hardened instead of granules. Super thin disposable bedroom slippers that wore out by day 3 but to reduce waste we didn't ask for replacements.
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Dear Grace, Thank you so much for providing valuable feedback for our resort. Here at Sheraton Samui Resort, we take our guests' thoughts and concerns as critical to improving and moving forward. We hope that we will be able to provide you with a better experience during you next visit. On behalf of the team,it was a pleasure to have you here on our beachfront and we hope to have you back here again. Best Regards, Michael Grimmer Hotel Manager
Good but not as good as they think.”
Good hotel but definitely not a five star. Lovely rooms, friendly staff but way overpriced. Not a user friendly layout and the lower pool is very poorly designed as are all the abrasive pathways which meander around the hotel grounds. Also poor location for the breakfast buffet. They do not utilise the lower restaurant anymore which means quite a hike to breakfast every morning. If the hotel was cheaper I would rate it higher but it is overpriced and not good value for money. I have stayed at this hotel on 2 previous occasions when it was The Imperial and it was far cheaper and did not have the grand illusions of being a 5 star hotel. Basically they have touched up the rooms , changed the name and hiked the prices. Will not be returning as there are many more cheaper and better hotels on Koh Samui who do not charge there guests 1500 baht for a 10 minute trip to the airport. Classing yourself as a 5 star hotel does not entitle you to rip off your paying guests.
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Dear David, Thank you for sharing your rating with us. I am very disappointed to learn that we didn’t meet your expectations on this occasion. We hope that we will have the opportunity to welcome you back to Koh Samui, where I am confident that we will create a more favorable impression. Warmest regards, Michael Grimmer, Hotel Manager
Recommended 5 star hotel ”
Location is at the south end of Chaweng beach, the sea is blue and clear, the sand is quite ok for children though not a big beach. There are 7-11 and Familymarts nearby, quite convenient. Not far from Central Festival (Shopping Center), around 5km. Quite many choices of breakfast, and the Lunch Restaurant is recommended, especially for Pizza and Papaya Salad, and Fried Chips in Kid menu. The service is ok, air conditioner is very much noisy and impacts sleep. Swimming pool is great but the size is small thinking of the guest crowd. Watch out Jellyfish in the sea!
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Dear Hank, Thank you for the great review of our resortl! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager
Paradise...”
Resort was amazing. Staffs were excellent. View and location simply breathtaking. I would definitely go again or recommend to someone but I just feel the management should take little things to heart like making the guests feel welcomed and special...value for money
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Dear Yogamalar Thank you for your review and amazing comment! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Michael Grimmer, Hotel Manager