Sheraton Senggigi Beach Resort
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Superior, Guest room, 1 King, Garden view, Balcony Sheraton Senggigi Beach Resort
Lobby Sheraton Senggigi Beach Resort
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8.5
Excellent
/10
(1093 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
Parking
FREE
  • The Office Bar & Restaurant220 m
  • Asmara Restaurant230 m
  • Senggigi Beach250 m
  • Yessy Café270 m
  • Café Lombi520 m
  • Senggigi Plaza610 m
  • Blue Marlin Dive610 m
  • De Quake Beachside Lounge and Restaurant650 m
  • Square Restaurant670 m
  • Café Alberto1.51 km
  • Free Wi-Fi

    Sheraton Senggigi Beach Resort

    Jalan Raya Senggigi Km. 8, Senggigi, Lombok, Indonesia, 83355 - See map
    "Special mention to staff at the restaurant - Sarafil, great service and took note of my gluten free needs whenever he was around."
    Mangesh - October 12, 2017
    Exceptional reputation
    Recommended by 90% of guests
    Fantastic breakfast
    90% positive mentions
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 93% of all properties in Lombok in the last 24 hours

    Compared to 2,509 Lombok properties at Agoda for various dates

    Property ranking|Compared to 2,509 Lombok properties
    See all rankings
    Location score
    8.7/10
    Room comfort score
    8.2/10
    Service score
    8.8/10
    Review score - United States
    8.2/10
    Better than
    97
    %
    of Lombok properties
    Better than
    97
    %
    of Lombok properties
    Better than
    95
    %
    of Lombok properties
    Better than
    95
    %
    of Lombok properties
    Value for money8.2
    Distance to city center15 Km
    Location rating8.7
    Nearest airportLombok International Airport (LOP)
    Distance to airport39.0 km

    Rooms available at Sheraton Senggigi Beach Resort

    8.2
    Excellent
    Room comfort & quality
    Superior, Guest room, 2 Twin/Single Bed(s), Garden view
    Superior, Guest room, 2 Twin/Single Bed(s), Garden view
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    2 Bedroom Villa, Beach Front view, Private pool
    2 Bedroom Villa, Beach Front view, Private pool
    ...
    • Shower
    Enter dates to see prices
    Superior, Guest room, 1 King, Garden view, Balcony
    Superior, Guest room, 1 King, Garden view, Balcony
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Villa - Beach Front
    Villa - Beach Front
    ...
    • Room size: 300 m²/3229 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe, Guest room, 2 Twin/Single Bed(s), Garden view
    Deluxe, Guest room, 2 Twin/Single Bed(s), Garden view
    ...
    • Garden view
    • Shower
    • 2 single beds
    Enter dates to see prices
    DELUXE, Guest room, 2 Twin/Single Bed(s), Ocean view
    DELUXE, Guest room, 2 Twin/Single Bed(s), Ocean view
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior, Guest room, 1 King, Garden view
    Superior, Guest room, 1 King, Garden view
    ...
    • Garden view
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe, Guest room, 2 Twin/Single Bed(s), Pool view
    Deluxe, Guest room, 2 Twin/Single Bed(s), Pool view
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe, Guest room, 1 King, Ocean view
    Deluxe, Guest room, 1 King, Ocean view
    ...
    • Shower
    • 2 double beds
    Enter dates to see prices
    Deluxe, Guest room, 1 King, Garden view
    Deluxe, Guest room, 1 King, Garden view
    ...
    • Shower
    • 1 king bed
    Enter dates to see prices

    What people love about Sheraton Senggigi Beach Resort

    • 8.8
      Excellent
      Breakfast

      "Angie at breakfast is also super efficient and really very service minded."

      Beate

      |

      July 19, 2018

    • 9.2
      Exceptional
      Breakfast

      "Scenic breakfast with FRESH FRUIT JUICE (you blend your own fruit)."

      Richard Y.

      |

      August 12, 2018

    • 9.2
      Exceptional
      Staff 

      "We had a lovely stay with delicious food and kind staff."

      Magda

      |

      July 2, 2018

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    More about Sheraton Senggigi Beach Resort

    More about Sheraton Senggigi Beach Resort

    9.6
    Exceptional

    "Many thanks to all the brilliant and friendly staff at the S..."

    Tim

    |

    December 25, 2018

    An overview

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    Most talked about facilities

    Swimming Pool
    101 mentions
    Breakfast
    90 mentions
    Beach
    69 mentions
    Food & Dining
    41 mentions

    What they offer

    9.2
    Exceptional
    Staff 

    "Nice scenery, relaxing, staff are very friendly and greeting..."

    SHUWEN

    |

    June 30, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Kebun Anggrek Restaurant
    Cuisine:Indonesian, International
    Menu:A-la-carte
    Bawang Putih Restaurant
    Cuisine:Asian, Indonesian, International
    Menu:Buffet, A-la-carte
    Senja Lounge & Dine
    Cuisine:Asian, Indonesian, International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Sheraton Senggigi Beach Resort
    Couple
    Stayed 10 nights in July 2019
    Exceptional9.2
    Stayed in this wonderful hotel many timesThe wonderful staff truly make this a great hotel to stay in. The hotel is situated on a beautiful beach. Rooms are a bit dated but big and clean. The menu has shrunk since our last visit and food choices are more limited. Staffing needs to be increased as staff seem overworked. Drink service needs to be improved to the pool. Despite these comments I will be returning to this wonderful relaxing place again.
    Barryfrom AustraliaReviewed July 21, 2019
    Couple
    Stayed 3 nights in June 2019
    Superior, Guest room, 1 King, Garden view, Balcony
    Excellent8.0
    Enjoyable 3nights StayPros - Friendly and welcoming staffs. Hotel facilities are good. Nice pool area. Kids playground and 3 restaurants offered different varieties cuisine. There’s dive Center offering dive or snorkelling trips. Great hotel for pampering yourself. Cons - Hotel room is a bit old, there’s kinda soaked woody smells once enter the room.
    Ngohfrom United Arab EmiratesReviewed June 25, 2019
    Business traveler
    Stayed 2 nights in April 2019
    Superior, Guest room, 1 King, Garden view, Balcony
    Exceptional9.2
    good response and good staffHad incident happen outside of hotel. but the hotel management really help me go through it . And they reply all my email when i need from them . Hotel is clean , food is yummy for tummy and the spa is best . Breakfast beyond of the words..
    Shalinifrom SingaporeReviewed May 07, 2019
    Couple
    Stayed 3 nights in January 2019
    Superior, Guest room, 1 King, Garden view, Balcony
    Exceptional10.0
    Holidays in lombokExcellent place to stay and relax in lombok. Some renovating work going on but the staffs were helpfull to change our room for us far from the noise from renovating work. Staffs were friendly as well and helped with the surprise room deco for my wife's birthday. There was also talented staff who plays piano during our breakfast every morning. Overall a great location and resort to stay for relaxing holiday.
    Selvafrom MalaysiaReviewed January 24, 2019
    Family with young children
    Stayed 4 nights in December 2018
    Exceptional9.6
    Excellent!What a place to stay. A dream location, with outstanding guest care given. I have never seen this high level of attention given by any hotel I have stayed in. Restaurant food of the very highest standard, breakfasts, something 'to die' for! Excellent facilities, and with hotel close to the beach, not only fine swimming pool available but a beautiful white sanded beach & sea to swim in. Room had stunning views, with the highest level of cleaning done everyday. And what a brilliant idea having a Guest Relation Officer, who not only gave the highest level of care, but made this stay even better. Will be coming back to stay here in the future, if in Lombok. Many thanks to all the brilliant and friendly staff at the Sheraton Senggigi!
    Timfrom AustraliaReviewed December 25, 2018

    Reviews of Sheraton Senggigi Beach Resort from real guests

    Overall rating
    8.2
    Excellent
    From 2987 reviews
    Provided by verified guests of
    Agoda Reviews (1093)Booking.com Reviews (433)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.3
    Facilities8.7
    Location8.7
    Room comfort and quality8.2
    Service8.8
    Value for money8.2
    High score for Lombok
    Rating
    9+ Exceptional (326)
    8-9 Excellent (244)
    7-8 Very Good (213)
    6-7 Good (75)
    <6 Below Expectation (62)
    Time of the year
    Mar - May (228)
    Jun - Aug (255)
    Sep - Nov (199)
    Dec - Feb (238)
    All guests (1093)
    All room types
    All languages

    Show reviews that mention 

    Showing 920 verified guest comments
    12345
    9.2
    Exceptional
    Barry from Australia
    Couple
    Stayed 10 nights in July 2019

    Stayed in this wonderful hotel many times”

    The wonderful staff truly make this a great hotel to stay in. The hotel is situated on a beautiful beach. Rooms are a bit dated but big and clean. The menu has shrunk since our last visit and food choices are more limited. Staffing needs to be increased as staff seem overworked. Drink service needs to be improved to the pool. Despite these comments I will be returning to this wonderful relaxing place again.

    Reviewed July 21, 2019
    8.0
    Excellent
    Ngoh from United Arab Emirates
    Couple
    Superior, Guest room, 1 King, Garden view, Balcony
    Stayed 3 nights in June 2019

    Enjoyable 3nights Stay”

    Pros - Friendly and welcoming staffs. Hotel facilities are good. Nice pool area. Kids playground and 3 restaurants offered different varieties cuisine. There’s dive Center offering dive or snorkelling trips. Great hotel for pampering yourself. Cons - Hotel room is a bit old, there’s kinda soaked woody smells once enter the room.

    Reviewed June 25, 2019
    9.2
    Exceptional
    Shalini from Singapore
    Business traveler
    Superior, Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in April 2019

    good response and good staff”

    Had incident happen outside of hotel. but the hotel management really help me go through it . And they reply all my email when i need from them . Hotel is clean , food is yummy for tummy and the spa is best . Breakfast beyond of the words..

    Reviewed May 07, 2019
    10.0
    Exceptional
    Selva from Malaysia
    Couple
    Superior, Guest room, 1 King, Garden view, Balcony
    Stayed 3 nights in January 2019

    Holidays in lombok”

    Excellent place to stay and relax in lombok. Some renovating work going on but the staffs were helpfull to change our room for us far from the noise from renovating work. Staffs were friendly as well and helped with the surprise room deco for my wife's birthday. There was also talented staff who plays piano during our breakfast every morning. Overall a great location and resort to stay for relaxing holiday.

    Reviewed January 24, 2019
    9.6
    Exceptional
    Tim from Australia
    Family with young children
    Stayed 4 nights in December 2018

    Excellent!”

    What a place to stay. A dream location, with outstanding guest care given. I have never seen this high level of attention given by any hotel I have stayed in. Restaurant food of the very highest standard, breakfasts, something 'to die' for! Excellent facilities, and with hotel close to the beach, not only fine swimming pool available but a beautiful white sanded beach & sea to swim in. Room had stunning views, with the highest level of cleaning done everyday. And what a brilliant idea having a Guest Relation Officer, who not only gave the highest level of care, but made this stay even better. Will be coming back to stay here in the future, if in Lombok. Many thanks to all the brilliant and friendly staff at the Sheraton Senggigi!

    Reviewed December 25, 2018
    9.2
    Exceptional
    Richard from Singapore
    Group
    Stayed 1 night in July 2018

    Refused to get out of the hotel”

    Hotel have everything! Pool, beach, bar, and best sunset view restaurant. Can just rest and relax for 2-3 days. Scenic breakfast with FRESH FRUIT JUICE (you blend your own fruit). Great advises from front desk and helpful in printing my boarding ticket. What can you ask for more? Fussy traveler

    Reviewed August 12, 2018
    9.6
    Exceptional
    Barry from Australia
    Couple
    Stayed 7 nights in July 2018

    Always a beautiful place to stay ”

    Have stayed here many times and will certainly return again. My comments - many staff changes I think more training needed, food was much better under previous chef, pool service very poor and needs to be looked at. Positives lovely large rooms , magnificent garden and beach location. Staff lovely and welcoming and reception always helpful. Will certainly return

    Reviewed July 20, 2018
    8.0
    Excellent
    Almira from Indonesia
    Family with young children
    Stayed 1 night in June 2018

    In desperate to be refurbished”

    The facilities are the best. The room is spacious, beach is private and clean, pool covered by tree so you can swim in it even in the mid of the day. But clearly the hotel needs total refurbished. The spirit of the staff could be lifted, I guess, if a retouch is done. We were disappointed cause the room still not ready at 3pm and the cold water was off for like 15 mins in the afternoon. Though the staff was really helpful and friendly. Their foods are okay with reasonable price.

    Reviewed June 18, 2018
    8.0
    Excellent
    Karan from Indonesia
    Family with young children
    Stayed 3 nights in June 2018

    Old Hotel but still hanging On.”

    Hotel Location is Good. Beach Front Hotel giving you clean and direct access to sea and Sand . Lot of greenery which made the Hotel over all a beautiful place to stay. Highly recommended to take the direct access rooms. Staff very polite and accommodating. At Senja the manager was even kind enough to get a small cake arranged for my daughters Bday. Room service staff were also very accommodating n polite. Food at Senja was not bad. I would give it 7 out of 10. ( but highly disappointed with the Ramadan Buffet.it had the Mediterrean menu and was all COLD n TASTELESS ).sheer waste of my money. Things Hotel Really Needs to look into :- 1.Renovate their Hotel Rooms. 2.Bathrooms definitely need to be repaired they give a 1 star feel with all the stains and even cracked Toilet seats . 3.The Mattress surely needs to be renewed. 4.And Breakfast could be reinvented. 5.Few Hammocks could be a good Idea. 6.Food could be better (Infact the food at Lotus Bay view next to hotel is good)

    Reviewed June 17, 2018
    10.0
    Exceptional
    Maria from Indonesia
    Family with teens
    Stayed 3 nights in December 2017

    Beautiful hideaway!”

    Great location because it has its own beach. Great room for it is spacious and clean. Great staffs, so friendly and helpfull. The only disturbing thing was the local neighbor coming with their merchants and offers.

    Reviewed December 24, 2017
    9.2
    Exceptional
    miyoung from South Korea
    Family with young children
    Stayed 2 nights in August 2017

    Wonderful hotel, ”

    We stayed for 3 nights after trekking at Rinjani. We're so tired that we did trekking for 3 days. We called the room service at the day and the food is really nice and tasty. And The breakfast is really wonderful and so many kinds of cousine, My son and wife love this hotel as well. I want to visit here next time. Recommand it.

    Reviewed November 16, 2017
    9.2
    Exceptional
    Matthew from United Kingdom
    Couple
    Stayed 3 nights in September 2017

    Lovely hotel in senggigi room a bit dated”

    Had a fantastic time here staff excellent, food and buffet breakfast superb facilities great would recommend highly and would stay again as you are only in the room to sleep and the pool is fantastIc Matt london

    Reviewed September 14, 2017
    10.0
    Exceptional
    Cedric from Singapore
    Group
    Stayed 1 night in August 2017

    Good service and nice beach”

    The 24 hours security, let us fell safe. We enjoy our fun activity in swimming pool and then beach over the sunset. Great and memories moment for us. The buffer dinner setup on beach, nice view and good food. We really enjoy the moment. 5 star hotel service and food, worth !

    Reviewed August 27, 2017
    10.0
    Exceptional
    Barry from Australia
    Couple
    Stayed 7 nights in July 2017

    My favourite hotel anywhere”

    Have stayed in this beautiful hotel many times and I have never been disappointed. The staff are unbelievably kind and caring the food good and the gardens beautiful. The hotel has been updated in many places since last visit which is great to see.

    Reviewed August 03, 2017
    10.0
    Exceptional
    Harianto from Indonesia
    Family with young children
    Stayed 1 night in July 2017

    great hotel. its near perfect hotel... but 1 thing need improve !”

    great hotel. its near perfect hotel... but 1 thing need improve !.. and that is the hotel didnt provide shaver, so i request it .. first they give me rusty shaver and it cant shave. second call they give me.. i think the shaver has been used.. because it has tiny hair on it, the third one yeah it doesnt rusty nor has hair on it.. but it not sharp... please improve that. thank you

    Reviewed July 13, 2017
    9.2
    Exceptional
    Andhiko from Indonesia
    Family with young children
    Stayed 1 night in July 2017

    good hotel and location though some fixes needed”

    generally i had a good one night stay with my family where my two kids can enjoy the hotel and the beach,. Food was abit underwhelming (we had dinner in beach cafe), breakfast was good, and hotel facilities really cater for kids. Wifi was not good enough and toothbrush provided was waaay too bad and huts my son. Room definitely needs upgrade

    Reviewed July 07, 2017
    10.0
    Exceptional
    james from United Kingdom
    Family with young children
    Stayed 4 nights in January 2017

    Got upgraded to Suite Room”

    Had a great time in Senggigi at the Sheraton. I had booked a deluxe room but after we arrived I asked how much extra a suite would cost. After a bit of haggling they gave me a 70 sqm room for about $60 extra. Room was amazing. Staff were wonderful. Had a great time.

    Reviewed January 26, 2017
    8.4
    Excellent
    lai from Malaysia
    Group
    Stayed 2 nights in December 2016

    Great location at Sengigi/little run down”

    The location was great, walking distance to sengigi central. Staff was aggressive. But we had already mentioned to receptionist we have extra person to have breKfast as we travel in group of 3. However, staff keep asking room info while we having our breakfast. No communication in between staff and annoying while we enjoy our breakfast

    Reviewed December 05, 2016
    10.0
    Exceptional
    Jia from Singapore
    Group
    Stayed 2 nights in September 2016

    Home away from home!”

    We had a really pleasant stay at Sheraton Senggigi Beach Resort. There is a private beach and the view is just amazing, with plenty of beach chairs for guests to laze around to just take in the view. The breakfast spread was also simply amazing, having both Indonesian and international buffet spread! Taste was good too!

    Reviewed September 29, 2016
    9.2
    Exceptional
    elika from Indonesia
    Couple
    Stayed 1 night in July 2016

    Good Location, Nice Food, Excellent Staffs”

    I stayed one night in Sheraton, i came to the hotel at 12 o'clock midnight after tiring day from rinjani mountain. i ordered midnight food ( they have 24 hours dining ) oxtail soup and soto ayam, taste damn good. the staffs are excellent check in very fast and very welcome. i like the breakfast, you even can make your own fresh juice, and make cotton candy. room was good, just furniture a bit old, it is better if they can do renovation. view was good.

    Reviewed July 09, 2016
    12345
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    Sheraton Senggigi Beach Resort
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    • Excellent location
    • Senggigi Beach