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Sheraton Shenzhou Peninsula Resort
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7.6 Very good location
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7.6Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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More about Sheraton Shenzhou Peninsula Resort

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Verified traveler reviews

Agoda Reviews (52)
Booking.com Reviews (55)

6.1

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  • Cleanliness 9.1
  • Facilities 8.8
  • Location 7.6
  • Room comfort and quality 8.9
  • Service 8.9
  • Value for money 8.8
  • Food and dining 7.6
Very good
based on 6 reviews
  • Cleanliness 8.7
  • Location 6.3
  • Room comfort and quality 7.7
  • Service 9.0
  • Value for money 8.3
  • Food and dining 6.0
  • Cleanliness 9.4
  • Location 7.4
  • Room comfort and quality 9.4
  • Service 8.9
  • Value for money 9.3
  • Food and dining 7.6
Exceptional
based on 7 reviews
  • Cleanliness 9.4
  • Facilities 10.0
  • Location 9.1
  • Room comfort and quality 9.7
  • Service 9.1
  • Value for money 8.9
  • Food and dining 8.7
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room comfort and quality 9.1
  • Service 8.9
  • Value for money 8.9
  • Food and dining 8.0
Very good
based on 7 reviews
  • Cleanliness 8.6
  • Facilities 10.0
  • Location 6.9
  • Room comfort and quality 8.3
  • Service 8.6
  • Value for money 8.6
  • Food and dining 6.7
Excellent
based on 2 reviews
  • Cleanliness 9.0
  • Location 5.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 8.0
  • Food and dining 10.0
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Room type
  • Deluxe Room

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8.3
nan from China
Family with young children
Suite Ocean View
Stayed 2 nights in April 2015
pretty good”
the beach is pretty, comfortable room and clean environment
we took the shuttle bus from Wanning CRE station to the hotel, about an hour ride. It's not convenient without a car but if you are not in a rush, the shuttle bus service is enough. Better apply for SPG membership in advance to get free kid breakfast and waiver on service charge. The beach is quite clean and sand rather soft. Hotel restaurant is expensive but you can ask the hotel to contact local restaurant to taste sea food nearby.
Reviewed April 11, 2015
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10.0
TAN from Malaysia
Business traveler
Stayed 3 nights in March 2015
Good, value for money, relax”
Clean, good service, value for money
Good, convenience, Value for money
Reviewed March 23, 2015
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8.0
Jill from United States
Solo traveler
Deluxe Room
Stayed 7 nights in January 2015
Surf competition”
Pool, room, beach
Reviewed January 24, 2015
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8.0
Hiu from Hong Kong
Family with young children
Deluxe Room
Stayed 4 nights in December 2014
Fantastic view”
Very good sand and beach, nice golf course
Worth staying for 5 days with families if a quite place preferred. Good place for golfer
Reviewed January 12, 2015
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9.3
Christian from Italy
Family with young children
Deluxe Room
Stayed 7 nights in December 2014
Excellent kids friendly resort”
Facility, kid's program, location
Sheraton Shenzhou is an excellent hotel, ideal for families with kids. The location is very quiet and surrounded by greenery; the front beach is long and sandy while the facilities of the hotel are well maintained and clean. Most of all, it's an ideal place to spend your holiday with kids as there are several programs and facilities specially designed for them. Dining should be improved: there is limited choice within the hotel and the quality of both western and chinese restaurant is average and overpriced.
Reviewed January 03, 2015
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5.7
Ellen from United Kingdom
Business traveler
Deluxe Room
Stayed 2 nights in August 2014
Excellent and attentive services”
excellent services from Reception and Concierge. Nice pools. Clean and spacious room
Transport to and from the hotel and Sanya International Airport is very bad. The schedule is from 0900 from the hotel till 1800. You must book 24 hours in advance. There are nothing around and the area is very remote. No convenience store to buy snacks or cold drinks. The music at the lobby and restaurant are too loud until mid-night and sometimes till 0400. Just crazy. There are a few pools and private beach which are very nice and clean.
Reviewed September 15, 2014
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7.3
Ellen from United Kingdom
Business traveler
Deluxe Room
Stayed 3 nights in September 2014
EXCELLENT AND ATTENTIVE SERVICES”
THE STAFF AT RECEPTION AND CONCIERGE ARE VERY HELPFUL AND ATTENTIVE DURING OUR STAY. THERE ARE A FEW SWIMMING POOLS AND A PRIVATE BEACH, JUST WONDERFUL. THE ROOM IS CLEAN AND SPACIOUS.
My flight is arrived at Sanya at 2100 from HKG, but we couldn't find a taxi at the airport. All the drivers are not willing to go to the Hotel from Airport. Actually we've been contacted the hotel to arrange the transportation for us 8 hours ahead before the flight. But the hotel reception staff told us that the transport must arranged 24 hours ahead. We didn't know and it's not stated clearly that we must book before 24 hours ahead at the Agoda.com. We tried to ask the hotel to arrange the transport for us, but they told us they could not arrange any kind of transport for us. We have been very struggled to get a taxi to the hotel. However, the Night Shift Duty Manager Jimmy and Concierge Staff Derek are very helpful, friendly, attentive and very professional. They tried to comfort us and help us to settle down as soon as possible. Then we want to order some room services, but it's closed due to the clean up under the Health Regulations. However, Jimmy and Derek tried to prepare 2 boxes of pastries, cakes and drinks for us and apologise for the inconvenience cause. They tried to make sure we are alright during our stay. The room are very clean and tidy. It's very spacious and comfortable. There is an old iPod dock system next to the bed. The breakfast is nice with good choices. There are not many choices for the lunch and dinner in the menu. We have tried the Chinese Restaurant Yue at the basement. The food is good but a bit oily and expensive. Since it's nothing around the hotel, so we have no choice and have to eat at the hotel. The Hotel transport from the hotel to the airport is start at 0900 till 1800. So the information is not right either at the website or at the hotel lobby. Also, the noise and the music from the restaurant and lobby are too loud until 0400.
Reviewed September 15, 2014
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9.0
zhou from China
Solo traveler
Deluxe Room
Stayed 1 night in June 2014
nice”
nice view, sunset, swimming pool
Reviewed July 02, 2014
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9.0
Leung from Hong Kong
Couple
Deluxe Room
Stayed 3 nights in April 2013
Bad location and transportation”
View, swimming pool, clean beach, clean and big room.
the only thing I can complain is the location of the hotel is so far away from the Sanya city which is around 170 km and the transportation and shuttle bus service is very few. When we go out to Sanya City in the morning, the staff didnt remind us the return transportation is limited at night, eventually we have to call taxi and it costed 400RMB.
Reviewed April 10, 2013
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8.3
JF from Sweden
Couple
Deluxe Room
Stayed 2 nights in January 2013
value for money”
value for money
We booked the room of Deluxe-Buy 1 get 1 free package. The hotel is quite good and comfortable. Not far away from the other one.
Reviewed March 18, 2013
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