Exceptional”

Terrific value. Excellent, large and clean suites, with free shuttle service, five minutes from the airport. A great option when catching an early flight out of O'Hare. The restaurant seemed badly understaffed on the (Sunday) evening I stayed there.

Great location. Hotel needs updating. Staff needs training.”

The hotel is just down the street from the new O'Hare car rental facility. We stayed here our final night in Chicago because we had a very early flight the next morning and wanted to be able to easily return our car and get to the airport in time. I find the $20 parking fee obnoxious for a suburban onsite parking lot. The hotel is your typical "old school" atrium hotel. Fast elevators. The room was large, but faintly smelled of old smoke and food spills. The front desk staff was completely clueless. While nice, not a single basic question could be answered. Be prepared to go on the Sheraton website, etc, to find your own answers. The shuttle ran without a hitch.

Good airport stay”

Got stuck in Chicago and had to find a hotel. It's a bit outdated but clean and comfortable. Staff were nice and shuttle ran as needed.

Awesome location”

The hotel is a 4-star hotel, the location is great, transportation to the Airport to and fro, value for your money, the room and toilet is very clean, large lounging room with big tv and bed room separate with another big screen tv,..overall, i will say it is a good hotel.

Clean, cozy and comfortable ”

Close to airport, friendly accommodating Staff. Quiet. Large suites. Nice facilities. Cons- food pricy for the quality.

Excellent airport business hotel”

Excellent service, helpful staff, spacious rooms. they even heated up our leftover meal in hotel kitchen! Huge suite and lovely queen beds

Nice and close to the airport”

Nice and close to the airport but wish there were more information at the airport on how to get to the courtesy buses. Not the hotels fault I know. Staff very helpful and courteous.

Nice hotel”

Very nice hotel, close to OHare airport and close enough to downtown. Excellent customer service. Very nice room.

Perfect layover hotel”

Shuttle on time at designated location and 10' to hotel. Friendly staff and smooth checking. Gym very good, clean with earbuds for television. Restaurant and bar open until 11:00. Room large Bd clean. Hot water and pressure good. Desk staff very friendly and helpful. Coffee in am waiting for shuttle which left exactly on time and reached united terminal in 8 minutes. Not 1 problem.

Close to airport”

Receptionist was really happy person and cheered me up after long flight. While four point sheraton has swimming pool and this sheraton does not have. Receptionist was trying me to access to four point swimming pool, however not succeeded, but she gave me 2 drinks at the bar coupon immediately. Good service.

simple hotel”

this hotel its not a 5 star hotel.this hotel is a 3 star hotel.also you must pay for wifi in the room but its free in the lobby.breakfast is very expensive-18 dollars for a small buffet.sheraton is a big name.this is not a sheraton

short stay”

near airport and provides shuttle early in the morning. quiet room, comfy short stay.

Convenient location but no proper heating in winter”

Hotel is 10 minutes away by shuttle to the airport. No proper heating ! You may get cold in some rooms! Hotel needs serious face lift and heating system renovation

Really nice place to stay for connecting flight”

Really nice hotel but a little bit old

Good hotel. Nice service”

Good hotel. Nice service

Good”

nice room

Decent Place - not perfect ”

The bed was comfortable, but the amenities and room itself left a lot to be desired.

Fantastic and wonderful!”

good”

空港近くの立地”

トランジットのため1泊で利用、空港には近い、ホテル近くにはマクドナルドがあるくらいで殆ど何もない感じ。食事は食べなかったのでわからない。無料シャトルバスがある（早朝出発：当方は朝5時に出発）。恐らくホテルの受付けは日本語は通じない、部屋は贅沢、部屋の無線LANは有料、LANの速度は悪くない、安心をお金で買うならおすすめ、サービスも悪くないし親切。部屋はゴージャス、但し料金は高い。タバコはホテル内では吸えないが外の駐車場で吸える。