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Sheraton Suites Key West

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Excellent8.3
Based on 25 reviews
Sheraton Suites Key West
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Lobby
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beach
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8.3 Excellent guest rating
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"Very accommodating to our pet. Staff were super friendly. Gr..."

KellyCanada
Swimming pool
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8.3 Excellent location
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8.3Location
  • 40 meters to the beach

  • Hot tub

  • Air conditioning

  • Bar

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Room choices
Queen Suite - Disability Access
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  • 2 king beds and 1 sofa bed
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Pool View Suite
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed and 1 sofa...
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King Suite - Disability Access Roll in Shower
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  • 1 super king bed and 1 sofa...
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Ocean Front Suite
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed and 1 sofa...
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Courtyard King Suite
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed and 1 sofa...
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Traditional King Suite
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  • No view
  • 25 m²/269 ft²
  • 1 super king bed and 1 sofa...
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Garden View
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    Pool View
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      Suite Garden View
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        Ocean View
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          Have a question for Sheraton Suites Key West?

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          Verified guest reviews

          Agoda Reviews (25)Booking.com Reviews (1038)
          Filter by guest type:
          Cleanliness8.9
          Facilities8.6
          Location8.3
          Room comfort and quality8.6
          Service8.3
          Value for money7.9
          Provided by verified guests of Agoda
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          Room type
          Standard - 1-Bedroom
          Traditional King Suite
          Standard
          Courtyard King Suite
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          Showing 22 verified guest comments
          123
          5.6
          Daniel from United States
          Couple
          Courtyard King Suite
          Stayed 3 nights in September 2017
          Good not great
          The front desk staff were great. The cleaning staff were slow. I had to call at 5pm still waiting for my room to be cleaned or for towels. The drivers were really nice but requested a tip every time. If you add that to the equation the staying closer to Duval for a little extra would be a better solution. I ordered wine and strawberries for a certain time and they assured me that it would be there. Well the wine was. The kitchen forgot to make them and I had to call for them to bring it (taking away the romantic gesture). The Pool was great
          Reviewed September 08, 2017
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          10.0
          Brian from United States
          Family with teens
          Traditional King Suite
          Stayed 1 night in July 2016
          Best vacation ever
          Enjoyed every minute of it.
          Reviewed July 15, 2016
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          10.0
          Michael from United States
          Family with teens
          Courtyard King Suite
          Stayed 3 nights in March 2016
          Excellent Vacation Spot
          Food, comfort, cleanliness
          Excellent
          Reviewed March 20, 2016
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          9.0
          Aurelien from France
          Solo traveler
          Traditional King Suite
          Stayed 2 nights in December 2015
          Great experience
          Tourism Center, Budget, Shuttle
          The hotel doesn't have the best location in Key West, it's a bit far to walk downtown but they have a very useful shuttle service very convenient. The Tourism desk helped me to book a lot of activities, they were very nice and helpful.
          Reviewed January 05, 2016
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          6.3
          David from United Kingdom
          Couple
          Traditional King Suite
          Stayed 3 nights in September 2015
          Ehh? Meh
          Starbucks coffee, location, shuttles to airport and downtown
          Disappointed that The minibar was empty. Hotel staff was unattentive, staff seemed almost too relaxed and we often felt ignored while dining in hotel restaurant. The outside bartender walked off while we tried to order food. The food at the restaurant was badly cooked, chicken dry n burnt.. The restaurant closes at 9pm! For a 5star hotel that is pathetic. Room service was available but Pizza only! I though it was a joke. Breakfast card wasn't delivered for us to order. House keeping still banged on door even with quiet please card on door. Our breakfast tray wasn't collected for a day. Service level need to improve. Shuttle to town was good. The hotel is a very nice place to be.
          Reviewed September 20, 2015
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          5.7
          Pan from Hong Kong
          Couple
          Traditional King Suite
          Stayed 2 nights in October 2013
          comfortable
          big room
          comfortable
          Reviewed June 16, 2014
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          8.7
          Zhang from China
          Couple
          Traditional King Suite
          Stayed 1 night in March 2013
          great hotel and large room
          large room , shuttle bus to downtown , quiet , easy to find
          It is easy to find the hotel . and nearby the airport . besides the beach ,you can have beach view. hotel shuttle bus can pick up to downtown . not need to drive or take taxi. have the diner in the downtown in the bay area.
          Reviewed March 12, 2013
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          8.0
          Elaine from United Kingdom
          Couple
          Traditional King Suite
          Stayed 10 nights in January 2010
          A really relaxing break
          We stayed at the Sheraton Suites from the 2nd January 2010 until 12th January 2010. The hotel was lovely and the staff friendly and helpful. The rooms were very good, large and very comfortable. We were there for the coldest 10 days Key West has seen in 70 years so we seen quite a bit of the room, which was no less than a suite. It had a separate sitting room and shower room. The room was well equipt, totally comfortable and well maintained. It was a little pricy but Key West hotels are a bit more pricey in comparison to the rest of Florida.
          I don't know if I would call it a weakness as I love to walk but the hotel is approximately 2 miles from Duval Street, the hub of Key West. The hotel does run a free suttle so its really not a problem. There are no shops close to the hotel and little incidentals such as snacks and forgotten items are expensive if purchased within the hotel. No different really from other hotels.
          I have stayed in a lot of hotels in the past 20 years in Florida. This is the first time in the Sheraton Suites. The hotel was a little dated but well maintained. It suited Key West which is a very relaxed and easy going place to visit. My husband and I have been to Key West before and wanted to go back for the atmosphere. I would have no hesitation in recommending this hotel to family and friends alike.
          Reviewed January 22, 2010
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          8.0
          Philip from Australia
          Couple
          Traditional King Suite
          Stayed 3 nights in November 2009
          Great Hotel .. Very Happy
          Large Suites. Oppisite good beach
          Bit Isolated from Pub Scene
          Stayed 3 nights in this Hotel and was very happy with accomodation level. So I should be, it wasn't cheap, but cost comparitive considering it is Key West. Room was fully self contained and very comforatble. Hotel offered a complementary shuttle to town and back daily which needed to be reseved in advance, and required working your schedule around the bus. It was possible to walk into town at a distance of 2-3 miles and we did it a couple of times for the walk, but ideally if the action is where you want to be then unless you grab a taxi you might want to get closer to Malloray square and the surrounds.
          Reviewed January 03, 2010
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          10.0
          GUSTAVO from Guatemala
          Family with young children
          Traditional King Suite
          Stayed 2 nights in May 2016
          Bonito Hotel
          Buena relación precio - calidad, recomendable.
          Reviewed June 07, 2016
          Did you find this review helpful?|
          123

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          Sheraton Suites Key West
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