Sheraton Tampa Riverwalk
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Location
Exceptional
9.0
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  • Air conditioning

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Room choices
Double River View
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  • 25 m²/269 ft²
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Double Club Superior
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  • 30 m²/323 ft²
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Double City View
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  • 25 m²/269 ft²
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Double Club
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  • 30 m²/323 ft²
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More about Sheraton Tampa Riverwalk

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Real reviews from real guests

Agoda Reviews (4)Booking.com Reviews (477)
6.1
Good
From 4 reviews
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Cleanliness5.5
Facilities6.0
Location9.0
Room comfort and quality7.3
Service4.5
Value for money4.5
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Showing 4 verified guest comments
4.8
Jeffrey from Australia
Business traveler
Club King Room with River View
Stayed 2 nights in April 2016
Just not good enough”
The Sheraton Tampa Riverwalk is a sad old place needing a full overhaul. My wife and I booked a Club room with complementary breakfast and club lounge access. However, the lounge was filthy dirty, the tabled unclean and the breakfast was stone cold and inedible. We had to go and buy breakfast elsewhere. The rooms are OK, but fairly sad and in need of refurbishment. The staff seemed overworked, stressed and as a result were not friendly or welcoming. The valet station phone did not work so it took a long time to get our car so we could leave. I've stayed at a lot of Sheratons, but this was probably my most unpleasant stay.
Reviewed April 17, 2016
5.7
Ravinder from India
Group
Stayed 5 nights in April 2014
Ideal located hotel but lot up to mark”
Prime location easy esses
Reviewed May 09, 2014
5.0
SUSAN from United States
Solo traveler
Deluxe Room with River View
Stayed 2 nights in August 2013
Inattentive staff”
location, jut location
This is NOT your typical Sheraton hotel. This hotel had the most inattentive staff among all the hotels with the same stars I ever stayed at. I chose this hotel because of its proximity to the University of Tampa. I arrived at the hotel with my luggages the day before the dormitory opened. It was past 10pm when I arrived. There were three valets at the entrance. One was helping other guests with their luggages. The other two were standing at the podium. They looked at me and my luggages, did not move at all. I had to grab a luggage cart, load my luggages onto it, got the cart up to my room, all by myself. The staff did not even offer a helping gesture or ask me if I needed help. (I don't mind doing this, but it was the inattentiveness of the staff that annoyed me, after a 10-hour flight, with layover, from the West Coast.) The room has no sanitary items such as toothbrush and toothpaste. You have to ask the front desk for it (they would give you a sample-sized Colgate.) or buy your own, overpriced, at the gift shop on the ground level. One thing that shocked me the most was that as I was putting down my luggages in the room, a lizard climbed out from behind the desk and onto my shoes. There is no safe in the room either. Furnitures look rather old. Look at the hotel's pictures posted by other travelers and you will see what I am saying here. I was there for only two nights and was out most of the time. Restaurant, room furnitures, etc, were not a big deal to me. What made me rate this hotel as not recommended was the poor staff performance. If you are looking for a hotel with a staff that will attend to your needs and concerns in a promptly manner, Sheraton Riverwalk in Tampa is not your choice.
Reviewed September 01, 2013
8.7
SOLIP from South Korea
Business traveler
Deluxe King Room
Stayed 2 nights in September 2014
위치, 청결도, 친절도 등등 만족”
위치, 치안, 품질
깔끔하고 수영장, 헬스장 부대시설이 잘 되있음. 조식도 1층 식당에서 14$에 추가구매하여 먹을 수 있음. 팁, 결제는 별도
Reviewed September 16, 2014
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