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Sheraton Urumqi Hotel
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8.2 Excellent location
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8.2Location

Sheraton Urumqi Hotel

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Very good
Based on 36 reviewsSee what guests said
7.5
  • Sauna

  • Steamroom

  • Air conditioning

  • Room service [24-hour]

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Room choices
Deluxe
...
  • City view
  • 48 m²/517 ft²
  • 2 single beds or 1 double b...
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Superior
...
  • City view
  • 48 m²/517 ft²
  • 2 single beds or 1 double b...
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Business Deluxe
...
  • City view
  • 52 m²/560 ft²
  • 1 king bed
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Suites
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Premier Room
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  • 40 m²/431 ft²
  • Shower and bathtub
  • 1 queen bed
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Executive Room
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  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (36)
Filter by guest type:
Cleanliness8.1
Facilities7.5
Location8.2
Room comfort and quality8.1
Service7.0
Value for money7.0
Provided by verified guests of Agoda
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Showing 31 verified guest comments
1234
7.6
Muzi from China
Business traveler
Superior
Stayed 4 nights in August 2017
GOOD LOCATION
GOOD LOCATION
Reviewed October 02, 2017
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7.6
jackson from Malaysia
Business traveler
Superior
Stayed 1 night in October 2016
NICE TO STAY
HOTEL IS CLEAN AND NICE
Reviewed December 03, 2016
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6.4
gareth from Fiji
Business traveler
Superior
Stayed 2 nights in April 2016
Appauling
Extremely disappointed in check in process. I was told Agoda did not collect 15% hotel service fee but my invoice clearly stated they did. 3 of use traveling together and served by the same check in agent were charged 3 different rates on our credit card as guarantee at hotel RMB500, 2000 and 2500. When I asked all different the next day they told me due different check in person. Such stupid answer. They tried to overcharge and were not helpful, poor English language and all for an unpleasant stay
Reviewed April 09, 2016
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7.0
Kunihiko from Japan
Business traveler
Superior
Stayed 1 night in December 2014
not as goog as they claim
n.a.
Reviewed December 08, 2014
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9.0
Sara from Egypt
Solo traveler
Superior
Stayed 1 night in October 2014
Close to Xianjing Regional Museum
Plenty of complimentary water, close to museum, good staff
Reviewed November 04, 2014
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8.3
Egandren from South Africa
Family with young children
Deluxe
Stayed 1 night in August 2014
Nice, pleasant,
Bed, Bathroom, Pool
My stay at this hotel was very pleasant. Loved the room, location and facilities. Did not like the pool overtaken by school kids learning to swim though, someone should tell these people why a 5 star hotel is a 5 star hotel. Did not appreciatte the kids at the pool being smacked with a pool slipper when they did something wrong, but then I guess that is the chinese way of doing things.
Reviewed August 10, 2014
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7.3
Rosalia from Singapore
Business traveler
Business Deluxe
Stayed 2 nights in July 2013
please see my recent review
please see my recent review
please see my recent review
Reviewed July 07, 2014
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7.0
Rosalia from Singapore
Business traveler
Superior
Stayed 2 nights in July 2013
Only StarWood Hotel that I am happy with
Internet Speed, Staff
Oddly as you have seen in some of my review I do not seem to get a good level of service at the Starwood hotel (ranging from food poisoning, fatty food, food with a dead fly) Sheraton Urumqi continue to impress me. Rooms are clean and I have eaten at the Chinese restaurant in the hotel and the food was good and without any incident of food poisoning or with insects in your food). They listened to our request for not greasy meals which was good. Keep up the good work and maybe you can train the other Starwood hotels how to impress a fussy business traveller like me
Reviewed July 07, 2014
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7.3
DAVID from United States
Solo traveler
Superior
Stayed 4 nights in October 2013
this hotel is overrated as a 5 star hotel.
comfortable room, centrally located.
just average. the telephone cord had come out. that should have been caught and replaced by the staff. I should not have had to bring that to their attention. I had a great dinner delivered by room service. proficiency in English by the hotel staff was very limited!
Reviewed October 16, 2013
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8.3
susi from Indonesia
Family with teens
Deluxe
Stayed 2 nights in August 2013
International standard
Clean, central and modern
So far, this is the best hotel in Xin jiang! Centrally located and international standard. Breakfast is expensive so didn't try it. Staff can't really speak English. Room big and clean. Design very typical Chinese hotel, big and flashy. Strict security.
Reviewed August 18, 2013
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Sheraton Urumqi Hotel
|Very good 7.5
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