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Sheraton Zhenjiang Hotel

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Excellent8.6
Based on 41 reviews
Sheraton Zhenjiang Hotel
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Lobby
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Lobby
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8.6 Excellent guest rating
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"the location is best but facilitis need to be repaired. and..."

KyuwonSouth Korea
Interior view
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9.2 Exceptional location
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9.2Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

  • Executive lounge access

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Room choices
Premium Deluxe
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  • Mountain view
  • 38 m²/409 ft²
  • 2 single beds or 1 king bed
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Executive Deluxe Suite
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  • City view
  • 50 m²/538 ft²
  • 1 king bed
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Executive Suite
...
  • City view
  • 40 m²/431 ft²
  • 2 single beds or 1 king bed
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Deluxe Room
...
  • City view
  • 30 m²/323 ft²
  • 2 single beds or 1 king bed
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Club Room
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  • 30 m²/323 ft²
  • 1 queen bed
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Executive Deluxe Suite
...
  • 82 m²/883 ft²
  • 1 super king bed
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Presidential Suite
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  • 30 m²/323 ft²
  • 1 king bed
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Executive Suite
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  • 82 m²/883 ft²
  • 1 super king bed
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Verified guest reviews

Agoda Reviews (41)Booking.com Reviews (59)
Filter by guest type:
Cleanliness8.8
Facilities9.0
Location9.2
Room comfort and quality8.7
Service8.5
Value for money8.5
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Deluxe Room
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Showing 37 verified guest comments
1234
9.2
Kyuwon from South Korea
Business traveler
Deluxe Room
Stayed 1 night in February 2017
Exceptional
the location is best but facilitis need to be repaired. and the english speaking is a little poor.
Reviewed March 09, 2017
Dear guest, thank you for choosing Sheraton Zhenjiang.Our work enthusiasm from your positive comments.We work hard at take a comfortable surroundings for guests from open business.You mention the problem, we will pay attention. I look forward to meet you at Sheraton Zhenjiang.
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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7.6
Marek from Australia
Couple
Deluxe Room
Stayed 2 nights in April 2016
Spacious
The room we had was spacious but the way the shower was overgrown with mould was disgusting. The flexible shower head was broken and needed me to press it back together. The fixed shower head is clogged and doesn't spray as intended. The room felt a little bit dated but the bed was comfortable and we had good nights sleep. Blackout curtains certainly let us sleep in late Café/bar attendant didn't understand my order of an espresso. I can't comment on the English standard of reception as my parter spoke mandarin with them. Value for money is good but I wouldn't call it 5 star in the room.
Reviewed April 23, 2016
Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sheraton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Sheraton Zhenjiang Hotel
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6.7
Waranya from Thailand
Business traveler
Deluxe Room
Stayed 1 night in March 2015
Standard hotel with bad service
good room, clean, meet the standards
the service wasn't ok..
Reviewed March 21, 2015
Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sheraton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
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Sheraton Zhenjiang Hotel
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9.3
Michael from Indonesia
Business traveler
Premium Deluxe
Stayed 1 night in November 2013
good
good, clean, organized
good sleep, clean room, well maintain, spacious lobby, near to train station
Reviewed December 10, 2013
Dear guest, thank you for choosing Sheraton Zhenjiang.Our work enthusiasm from your positive comments.We work hard at take a comfortable surroundings for guests from open business.I look forward to meet you at Sheraton Zhenjiang.
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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7.0
Nicholas from Australia
Business traveler
Deluxe Room
Stayed 1 night in September 2013
Clean, safe and friendly staff
Staff, rooms and service
Although only staying one night the staff and hotel were great.
Reviewed October 19, 2013
Dear guest, thank you for choosing Sheraton Zhenjiang.Our work enthusiasm from your positive comments.We work hard at take a comfortable surroundings for guests from open business. I look forward to meet you at Sheraton Zhenjiang.
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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5.7
Stephan from Germany
Business traveler
Deluxe Room
Stayed 1 night in September 2013
nice hotel for a quick stop over
location is good
the hotel was nice and i would always go there back again
Reviewed September 23, 2013
Dear guest,Thank you for your positive response and for enjoying your stay at Sheraton Zheniang Hotel . We value you and appreciate your choosing Sheraton, and we will try our best to upgrade and improve our service in the future.We look forward to seeing and hearing from you again. Best wishes to you!
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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7.3
Yean from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in May 2013
easy acess to bullet trains to other cities
very large check in lobby.
I do not like to staff in breakfast on the first floor they are just not attentive.
Reviewed May 20, 2013
Dear guest, thank you for choosing Sheraton Zhenjiang.Our work enthusiasm from your positive comments.We work hard at take a comfortable surroundings for guests from open business.You mention the problem, we will pay attention. I look forward to meet you at Sheraton Zhenjiang.
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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9.7
TINA from Taiwan
Business traveler
Deluxe Room
Stayed 1 night in March 2013
a great hotel!
good location, clean room and nice service.
Reviewed April 03, 2013
Dear guest,Thank you for your positive response and for enjoying your stay at Sheraton Zheniang Hotel . We value you and appreciate your choosing Sheraton, and we will try our best to upgrade and improve our service in the future.We look forward to seeing and hearing from you again. Best wishes to you!
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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10.0
Martin from Switzerland
Solo traveler
Deluxe Room
Stayed 1 night in May 2016
Superhotel zu günstigem Agora-Preis
Gute Lage, Gehdistanz zum Bahnhof, grosses, optimal eingerichtetes Zimmer, dank Agoda-Preis sehr gutes Preis-Leistungs-Verhältnis, sehr nettes Persona, reichhaltiges Frühstück. Sehr empfehlenswertl
Reviewed May 08, 2016
Dear guest, thank you for choosing Sheraton Zhenjiang.Our work enthusiasm from your positive comments.We work hard at take a comfortable surroundings for guests from open business. Your satisfaction is our constant pursuit, look forward you presence angin.
Responded August 09, 2017
Sheraton Zhenjiang Hotel
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6.0
eshima from Japan
Business traveler
Deluxe Room
Stayed 1 night in February 2015
こじんまり
交通アクセス・立地
2度目の滞在 1度目はチェックイン時に喫煙を希望。部屋に入ると灰皿が無かった為にフロントへ連絡すると禁煙だと云われた。 一悶着後に直ぐ灰皿を持ってきたが。 2度目はチェックアウト直前にトイレが詰まった。 顧客がホテルのそばなので便利ではあるが3度目は無いか・・・? ホテル自体はこじんまりとしていいホテルだと思う。
Reviewed March 25, 2015
Thank you for choosing and taking the time to tell us about your experience at the Sheraton Zhenjiang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sheraton, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. .
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Sheraton Zhenjiang Hotel
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1234

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Sheraton Zhenjiang Hotel
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