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Sheraton Zhongshan Hotel

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Very good7.8
Based on 126 reviews
Sheraton Zhongshan Hotel
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Interior view
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Interior view
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Swimming pool
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Fitness center
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8.3 Excellent location
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8.3Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Daily housekeeping

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Room choices
Deluxe Room Park View
...
  • Park view
  • 40 m²
  • 2 single beds or 1 double b...
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Club Deluxe
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  • City view
  • 40 m²
  • 2 single beds and 1 king be...
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Premium Suite
...
  • City view
  • 85 m²
  • 1 king bed
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Deluxe Suite
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  • 30 m²
  • 1 queen bed
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Deluxe Room River View
...
  • River view
  • 40 m²
  • 2 single beds or 1 double b...
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Deluxe Twin Park View
...
  • Park view
  • 40 m²
  • 2 single beds
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Deluxe Room
...
  • City view
  • 40 m²
  • 2 single beds or 1 double b...
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Deluxe Twin River View
...
  • River view
  • 40 m²
  • 2 single beds
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Club Deluxe Twin Room
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  • 40 m²
  • 2 single beds
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Deluxe Twin Room
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  • 40 m²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (126)
Booking.com Reviews (90)

6.5

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Very good
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.3
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 7.5
Very good
  • Cleanliness 7.4
  • Facilities 5.2
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.1
  • Value for money 7.1
Very good
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 8.4
  • Room comfort and quality 8.0
  • Service 8.5
  • Value for money 7.7
Excellent
  • Cleanliness 9.1
  • Facilities 7.5
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 8.3
  • Value for money 7.5
Excellent
  • Cleanliness 8.4
  • Facilities 7.0
  • Location 8.6
  • Room comfort and quality 8.9
  • Service 8.0
  • Value for money 7.6
Very good
  • Cleanliness 7.6
  • Facilities 8.0
  • Location 7.8
  • Room comfort and quality 7.8
  • Service 7.6
  • Value for money 7.1
Exceptional
  • Cleanliness 9.3
  • Facilities 10.0
  • Location 8.7
  • Room comfort and quality 10.0
  • Service 9.3
  • Value for money 9.3
Provided by verified guests of Agoda
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Room type
  • Club Deluxe
  • Deluxe Room
  • Deluxe Room Park View
  • Deluxe Room River View
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9.2
peter from United Kingdom
Business traveler
Deluxe Room
Stayed 2 nights in April 2017
Exceptional”
Very nice rooms, well designed and very comfortable, convenient for Zhongshan business trip
Reviewed May 08, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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4.4
Stephen from United States
Business traveler
Club Deluxe
Stayed 3 nights in April 2017
Terrible”
Club level food is very much a hygiene issue as the food is served cold with poor preparations. DO NOT EAT IN CLUB LEVEL AS YOU WILL GET SICK. Selection of food also very poor. Skip this hotel and stay at Hilton.
Reviewed April 28, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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3.6
Stephen from United States
Business traveler
Club Deluxe
Stayed 2 nights in April 2017
Terrible Club Level”
Food in Club Level is cold and not hygienic. Poor quality.
Reviewed April 16, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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4.8
Stephen from United States
Business traveler
Club Deluxe
Stayed 3 nights in April 2017
Terrible Club Level”
Food in Club Level is served cold and of poor quality. Not worth the upgrade.
Reviewed April 09, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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5.2
Stephen from United States
Business traveler
Club Deluxe Twin Room
Stayed 2 nights in March 2017
Terriible Club Level”
Food in club level is cold and unsanitary. Staff non responsive. Poor selection of food in club level. No goodies between meals. High price to pay for little in the way of benefits. Breakfast in club level equally poor - eggs and bacon, ham all served cold and poorly prepared. Buffet on main floor equally poor as food is served cold with chefs using bare hands (unwashed) to serve food. I witnessed 2 chefs picking ears then food. Not good - avoid the food is my recommendation.
Reviewed March 05, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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6.8
Wai from Hong Kong
Couple
Deluxe Room Park View
Stayed 2 nights in January 2017
Too many group tour”
I am very disappointed for the buffer dinner.
Reviewed February 06, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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6.4
WONG from United Kingdom
Couple
Deluxe Twin Room
Stayed 1 night in February 2017
Unhappy”
Flooding from the bathroom, very slow response, finally with all belonging sucked in bag, rush out from the flooding room while wearing a pair of short in night. Rather wonderful experience in traveling.
Reviewed February 05, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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10.0
sijun from China
Family with teens
Deluxe Twin Room
Stayed 1 night in January 2017
good good good”
good good good
Reviewed January 23, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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8.0
Stephen from Hong Kong
Business traveler
Deluxe Room
Stayed 2 nights in January 2017
great”
Great
Reviewed January 22, 2017
Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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6.4
Stephen from United States
Business traveler
Club Deluxe
Stayed 2 nights in December 2016
Poor Club Food - Unsanitary”
Food at Club Level is served cold and unsanitary. Service in Club Level is also very poor as girls refuse to service people in timely and courteous manner.
Reviewed December 30, 2016
Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
Responded July 28, 2017
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Sheraton Zhongshan Hotel
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