Sheraton Zhongshan Hotel

Sheraton Zhongshan Hotel

28 Xi Di Road, West District, Zhongshan, China, 528403
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Bathroom Sheraton Zhongshan Hotel
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    Lobby Sheraton Zhongshan Hotel
    Lobby Sheraton Zhongshan Hotel
    Exterior view Sheraton Zhongshan Hotel
    Bathroom Sheraton Zhongshan Hotel
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    Exterior view Sheraton Zhongshan Hotel

    Guest reviews

    7.9
    Very good
    /10
    (169 reviews)See what guests said
    7.2
    Very good

    "The room is big enough and location is close to the main str..."

    CHE H.

    -

    February 20, 2018

    8.2
    Excellent room comfort and quality
    Recommended by 82% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Excellent
    Location
    8.2
    See map
    Excellent location
    Nearby
    Popular
  • Qijiang Park180 m
  • Zhongshan Symphony Ferris Wheel370 m
  • Xiangshan Commercial Culture Museum440 m
  • Sunwen West Road Pedestrian Street480 m
  • SunWen XiLu WenHua LvYou BuXingJie480 m
  • FengYuan GuDong YuQi Jie (FengYuan Lu)740 m
  • Zhongshan Fufeng Wen Tower770 m
  • MinZu Lu ShangYeJie (SunWen ZhongLu)880 m
  • Zhongshan Changzhou Village990 m
  • Shiqi Catholic Church1.36 km
  • Value for money7.5
    Location rating8.2
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport45.5 km
    Select your room
    8.2
    Excellent
    Room comfort & quality
    Guest room, 2 Twin/Single Bed(s), City view
    Guest room, 2 Twin/Single Bed(s), City view
    ...
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Valentine's Day Staycation
    Deluxe Valentine's Day Staycation
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 sofa bed or 1 single bed
    Enter dates to see prices
    Deluxe - Chinese New Year Package
    Deluxe - Chinese New Year Package
    ...
    • Room size: 40 m²/431 ft²
    • City view
    Enter dates to see prices
    Club lounge access, 1 Bedroom Larger Suite, 1 King, Sofa bed
    Club lounge access, 1 Bedroom Larger Suite, 1 King, Sofa bed
    ...
    • Room size: 78 m²/840 ft²
    • 2 single beds and 2 double ...
    Enter dates to see prices
    Club level, Guest room, 2 Twin/Single Bed(s), City view
    Club level, Guest room, 2 Twin/Single Bed(s), City view
    ...
    • City view
    • Separate shower/bathtub
    • 2 single beds
    Enter dates to see prices
    Guest room, 1 King, Garden view
    Guest room, 1 King, Garden view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Guest room, 1 King, City view
    Guest room, 1 King, City view
    ...
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Club lounge access, 1 Bedroom Junior Suite, 1 King
    Club lounge access, 1 Bedroom Junior Suite, 1 King
    ...
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Guest room, 1 King, River view
    Guest room, 1 King, River view
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Club level, Guest room, 1 King, City view
    Club level, Guest room, 1 King, City view
    ...
    • Separate shower/bathtub
    • 1 super king bed
    Enter dates to see prices
    Have a question for Sheraton Zhongshan Hotel?

    What people love about the property

    • 8.8
      Excellent

      "Staff were nice and attentive."

      STEVEN

      |

      November 24, 2017

    • 9.2
      Exceptional

      "The room we were in was very spacious and clean."

      Colleen

      |

      September 16, 2016

    • 9.2
      Exceptional

      "All staff members we encountered were courteous and helpful."

      Colleen

      |

      September 16, 2016

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    More about Sheraton Zhongshan Hotel

    More about Sheraton Zhongshan Hotel

    10.0
    Exceptional

    "Good good good"

    sijun

    |

    January 23, 2017

    An overview

    Show less

    What they offer

    8.7
    Excellent

    "Location is great."

    Hong H.

    |

    February 3, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (169)Booking.com Reviews (113)
    7.9
    /
    10
    Cleanliness8.1
    Facilities7.4
    Location8.2
    Room comfort and quality8.2
    Service8.1
    Value for money7.5
    Provided by verified guests of Agoda
    All languages
    All guests (169)

    Show reviews that mention 

    Showing 133 verified guest comments
    12345
    9.0
    Exceptional
    Ng from Singapore
    Family with young children
    Stayed 2 nights in September 2015
    Overall ok ”
    Big room, fast wifi
    Overall is a famous hotel brand standard is there, room is big and comfort. Check in is a bit slow. During my booking on 24Aug15 in Agoda website, it shows that the package I booking shows "Deluxe room - sneak away", and in the description shows "Delightful package: Room rate includes daily 2 buffet breakfast, 2 theme buffet dinner, internet." When checked in hotel, the staff told me that the package i booked is sneak away with no buffet dinner. I shown the staff the screenshot i took during booking what shows in agoda website. After checking the staff honored the terms in the description. However, later on the front staff approached me again that only the "delightful package" includes buffer dinner but not the sneak away package. However,based on the website i booked thru from agoda is shows in description. I am not sure who update the description in the agoda website but is really misleading for customer when booking the room.They should update the correct information in description. After that Sheraton insisted to take away our buffet dinner on the second day as we are already half way eating buffet dinner on the first day. Basically I do not mind about not having the free buffet dinner but I felt that Sheraton such big hotel do you really need to insist to take away our dinner. However, based on the agoda website i booked sneak away pacakge with description updated on another package, very misleading.
    Reviewed October 01, 2015
    2.0
    Stephen from United States
    Business traveler
    Stayed 3 nights in October 2018
    Loud Hotel”
    Very much noise and very unclean. Terrible club level.
    Reviewed January 13, 2019
    Dear valued guest, thank you for staying with sheraton zhongshan hotel and taking your time to leave comments.We do apologize for the unhappy experience. Would you mind sharing more details about your stay with us, then we can target to improve. thank you again and looking forward to seeing you soon!
    Responded January 16, 2019
    Sheraton Zhongshan Hotel
    8.0
    Excellent
    CHUONG from Malaysia
    Business traveler
    Stayed 2 nights in March 2018
    Close to be pesdestrian street.”
    Might stay there again
    Reviewed May 30, 2018
    6.0
    Stephen from United States
    Business traveler
    Stayed 5 nights in February 2018
    Average”
    Club level is average as breakfast food is cold when it should be warm. Room is acceptable as at least it's heated in winter unlike the Hilton. Food downstairs is OK accept for the Chinese fingering food in serving dishes at buffet - like animals ...
    Reviewed February 04, 2018
    4.4
    Stephen from United States
    Business traveler
    Stayed 3 nights in April 2017
    Terrible”
    Club level food is very much a hygiene issue as the food is served cold with poor preparations. DO NOT EAT IN CLUB LEVEL AS YOU WILL GET SICK. Selection of food also very poor. Skip this hotel and stay at Hilton.
    Reviewed April 28, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    5.2
    Stephen from United States
    Business traveler
    Stayed 2 nights in March 2017
    Terriible Club Level”
    Food in club level is cold and unsanitary. Staff non responsive. Poor selection of food in club level. No goodies between meals. High price to pay for little in the way of benefits. Breakfast in club level equally poor - eggs and bacon, ham all served cold and poorly prepared. Buffet on main floor equally poor as food is served cold with chefs using bare hands (unwashed) to serve food. I witnessed 2 chefs picking ears then food. Not good - avoid the food is my recommendation.
    Reviewed March 05, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    6.4
    Good
    WONG from United Kingdom
    Couple
    Stayed 1 night in February 2017
    Unhappy”
    Flooding from the bathroom, very slow response, finally with all belonging sucked in bag, rush out from the flooding room while wearing a pair of short in night. Rather wonderful experience in traveling.
    Reviewed February 05, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    5.6
    Stephen from United States
    Business traveler
    Stayed 2 nights in December 2016
    Poor Club Level Hygene”
    Club level food is poor as food is served cold (meat and chicken) that is unpspanitary. No Mgt oversight in Club Level tied to quality of food or preparations. Do not eat in Club Level as you risk getting ill.
    Reviewed December 24, 2016
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    9.2
    Exceptional
    Colleen from Canada
    Couple
    Stayed 1 night in September 2016
    Enjoyed Our Stay”
    This Sheraton is a short walk away from Fu Hua Hotel and the pedestrian street. A long distance bus that serves between HK and Zhongshan makes a stop there. The room we were in was very spacious and clean. All staff members we encountered were courteous and helpful. We really enjoyed our stay at this Sheraton.
    Reviewed September 16, 2016
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    8.0
    Excellent
    Fung from Hong Kong
    Family with teens
    Stayed 2 nights in November 2013
    Nice stay and feel comfortable in all aspect.”
    1. close to city center, 2. clean and tidy, 3.have a starbuck cafe
    We mainly came to visit family relatives in Chong Zhan. Sheraton is a very centrally located hotel which makes our connection with relatives and friends very convenient. The starbuck hotel at lobby area is bright and has very good atmosphere. Will feel very relaxing there by spending an afternoon with coffee and book.
    Reviewed December 16, 2013
    8.0
    Excellent
    Fung from Hong Kong
    Family with teens
    Stayed 2 nights in November 2013
    nice city with both historical sites and shopping ”
    It locates in the center of the city, and is very close to the walking shopping area. Room is very clean. Porters are helpful.
    Good experience, although the staff at the Chinese restaurant was a bit cool. The starbuck cafe at lobby is good. Overall feel happy about the hotel especially it is very close to the walking street which provides various shops and eating places. We probably will choose this hotel again if we visit Chong Zhan again in the near future.
    Reviewed December 16, 2013
    3.7
    Stephen from United States
    Business traveler
    Stayed 2 nights in November 2013
    terrible”
    departure
    food service personnel very poorly trained as the chef picked his nose while serving food. in addition to the prior statement, i had been eating what amounted to cold food that were very poorly prepared. do not stay at this hotel is you desire to care for your own health!
    Reviewed December 02, 2013
    5.0
    Stephen from United States
    Business traveler
    Stayed 1 night in October 2013
    Avg at best, lousy food and not very sanitary...”
    Check out and departure.
    If you like eating cold food that are poorly prepared, this is your place. If you like being around food chefs who pick their nose when preparing food, this is your place. Very poor hygene in the kitchen. Eater beware!
    Reviewed October 11, 2013
    9.0
    Exceptional
    Camilla from Sweden
    Family with young children
    Stayed 2 nights in September 2013
    Good hotel in a rather boring city”
    Club breakfast, pool, comfortable room
    Very nice hotel, what you can expect for an international 5 star brand. Small outdoor pool, but just enough to keep our 4- and 6-year olds entertained for an hour in the afternoon. Large comfortable rooms. We could easily fit two adults and a 4-year-old in the king size and our 6-year-old on an extra bed. We stayed at Club level so we could have our breakfasts in the club lounge, which is very convenient. The club breakfast was good with a fairly large selection and eggs made to order. Only two restaurants, both were OK but not fabulous. There's a Starbucks at the ground floor and a very nice and modern city park just across the street where the children also amused themselves.
    Reviewed October 05, 2013
    8.0
    Excellent
    Ho from Hong Kong
    Solo traveler
    Stayed 1 night in September 2013
    good place for shopping and restaurant”
    location, five star quality, good for dining
    good stay, good price for staying at a five star hotel (though it is very expensive compare to other local hotel). very good location, very easy to access and good for walking around to visiting the city. nice bar and restaurant just near by the hotel
    Reviewed September 18, 2013
    8.7
    Excellent
    Lam from Hong Kong
    Group
    Stayed 1 night in May 2013
    Nice place, good location”
    Value for money; Perfect location for shopping; Near bus stop to/from Hong KOng
    Arrived in 2:30 p.m.; booked 2 rooms; one was still under cleaning. Upper floors with open view; non-smoking floor. Lunch at the chinese restaurant Nice tea and good food quality. Only 2 treadmills Small outdoor swimming pool.
    Reviewed May 16, 2013
    7.3
    Very good
    XIAO
    Business traveler
    Stayed 1 night in January 2013
    Best Zhongshan hotel”
    Best location with river view
    I had checked in very late this time but gave a call to hotel in advance, i suspect if hotel provide us correct room type since my booking showed in Agoda and hotel webside it should be 85 sqm but actual room size i feel not more than 40 sqm. It cannot be proved due to hotel website did not provide the photo for the club deluxe type and also cannot find on internet. Hopefully i am wrong since i have a very good impression to this hotel before
    Reviewed February 03, 2013
    8.8
    Excellent
    STEVEN from Malaysia
    Business traveler
    Stayed 4 nights in March 2017
    Excellent”
    Standard Sheraton set up. Room was spacious and clean. Staff were nice and attentive. However the karaoke operated at level 3 was noisy at night. Not suitable for early sleepers.
    Reviewed November 24, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel and your precious comments on us, we do apologize for your unhappy experience in our hotel and will give feedback to relevant departments to improve. We wish to see you again and experience our improvement.
    Responded February 22, 2018
    Sheraton Zhongshan Hotel
    9.2
    Exceptional
    peter from United Kingdom
    Business traveler
    Stayed 2 nights in April 2017
    Exceptional”
    Very nice rooms, well designed and very comfortable, convenient for Zhongshan business trip
    Reviewed May 08, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
    8.0
    Excellent
    Stephen from Hong Kong
    Business traveler
    Stayed 2 nights in January 2017
    great”
    Great
    Reviewed January 22, 2017
    Dear guest, thanks for choosing Sheraton Zhongshan Hotel. We are looking forward to your next stay.
    Responded July 28, 2017
    Sheraton Zhongshan Hotel
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    Sheraton Zhongshan Hotel
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    • Excellent location
    • Qijiang Park