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2016

Sherwood Residence Hotel

Serviced apartment
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Excellent8.6
Based on 685 reviews
94% would recommend to a friend
Sherwood Residence Hotel
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Interior view
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Interior view
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Swimming pool
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8.4 Excellent location
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8.4Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
3 Bedroom Premier
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  • City view
  • 138 m²
  • 2 single beds and 1 king be...
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3 Bedroom Executive Apartment
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  • City view
  • 143 m²
  • 3 single beds and 1 king be...
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2 Bedroom Premier
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  • City view
  • 82 m²
  • 1 single bed and 1 queen be...
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2 Bedroom Executive
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  • City view
  • 124 m²
  • 2 single beds and 1 king be...
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Nearest essentials

Airports
  • 4.8 kilometers to
  • Tan Son Nhat International Airport (SGN)
  • 25 kilometers to
  • Long Thanh International Airport
Public transportation
  • 1.8 kilometers to
  • Saigon Railway Station
  • 4.1 kilometers to
  • Ben Xe Mien Dong Bus Station
Hospital or clinic
  • 200 meters to
  • Family Care International Clinic
Pharmacy
  • 900 meters to
  • Spg Pharmacy
Convenience store
  • 250 meters to
  • Family Mart
Cash withdrawal
  • 350 meters to
  • ATM

More about

An overview

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Verified guest reviews

Agoda Reviews (685)
Booking.com Reviews (479)

4.8

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Excellent
  • Cleanliness 8.9
  • Facilities 8.7
  • Location 8.4
  • Room comfort and quality 8.8
  • Service 8.9
  • Value for money 8.7
Excellent
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.1
  • Room comfort and quality 8.1
  • Service 8.2
  • Value for money 8.5
Excellent
  • Cleanliness 8.7
  • Facilities 9.4
  • Location 8.4
  • Room comfort and quality 8.7
  • Service 8.7
  • Value for money 8.7
Excellent
  • Cleanliness 9.3
  • Facilities 8.9
  • Location 8.7
  • Room comfort and quality 8.7
  • Service 9.0
  • Value for money 9.1
Excellent
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.3
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.5
Excellent
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.6
  • Room comfort and quality 9.0
  • Service 9.2
  • Value for money 9.0
Excellent
  • Cleanliness 9.0
  • Facilities 8.7
  • Location 8.1
  • Room comfort and quality 9.1
  • Service 9.0
  • Value for money 8.8
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Room type
  • 2 Bedroom Premier
  • 2 Bedroom Executive
  • 3 Bedroom Premier
  • 3 Bedroom Executive Apartment

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9.6
HOI from United States
Couple
2 Bedroom Executive
Stayed 2 nights in September 2017
Return for the third time”
The front desk staff is courteous, professional and helpful. The housekeeper and room service staff are polite, and honest. One time I forgot to pack a charging tower and a necktie; however , the front desk immediately alerted me and returned the items. The hotel room has a nice kitchen with utensils, rice cooker ,and washing machine . In addition, the room also has washer and dryer. We enjoyed our stay at Sherwood and highly recommended
Reviewed September 04, 2017
Dear Guest, Thank you for choosing Sherwood as a repeat guest, and your compliments to our staff as well as facilities We do appreciate your recommendation, and your loyalty, and hope to welcome you back again in the future. Best regards, Janet F.
Responded September 06, 2017
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8.0
Jackie from United States
Couple
2 Bedroom Premier
Stayed 6 nights in March 2016
Very good”
So strictly for visitors. My cousin visit but the staff kept calling the room tell him to leave close to 10 pm
Reviewed August 30, 2017
Dear Guest, Thank you for the recent post regarding your stay at Sherwood in March. Visitors are welcome but just need to be registered with reception. This is both for the safety of all guests, and to comply with local laws that require this. We should note that it is also possible that visitors can be registered as an additional guest person in the room if staying beyond 10 pm, if space allows. Best regards, Janet F.
Responded September 01, 2017
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8.4
Thuan from United States
Family with young children
3 Bedroom Executive Apartment
Stayed 3 nights in August 2017
Great First Time Experience”
We had the best experience staying at the Sherwood on our recent trip. We traveled with a group of 7 including a 4 year old and an autistic child. The staff was wonderful in providing all accommodation. One of the best feature we liked was the inclusion of the washer and dryer. We would love the pool to be heated so our kids would enjoy more. We highly recommend Sherwood.
Reviewed August 29, 2017
Dear Thuan, Thank you very much for your comment regarding to your stay. We are pleased that you enjoy our facilities and staff. Concerning the pool, it is an outdoor pool, pending the outside temperature and sun the pool temperature varies between 29-31 C and so, with high outside temperatures reaching, the water may seem cool, but indeed we hope can be refreshing on these hot days. We apologize if it seemed not heated enough to your kids. Thanks again for your comments and suggestions which is really important to us. We hope to have you back again in the future. Best regards, Janet F.
Responded September 06, 2017
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10.0
Rachel from United Kingdom
Family with teens
2 Bedroom Executive
Stayed 3 nights in August 2017
Excellent, spacious apartment in pleasant area.”
A spacious, clean apartment with welcome swimming pool in the hotel grounds. There is a handy supermarket across the road accessed from the back of the hotel. In the immediate locality there are many restaurants and coffee shops. We particularly enjoyed a meal at Ranum just across the road from the hotel. The staff are fantastic....polite, friendly and very helpful. They organised airport transfers for us, as well as a taxi to take us south to Can Tho - about 4 hours away- at a very reasonable price where the driver drove with care. A special mention must go to Thant in reception who was extremely courteous and who organised the taxi for us and who, along with the driver, arranged the return (the next day and at no extra cost) of my husband's mobile phone which he had left in the taxi! I would highly recommend this hotel.
Reviewed August 28, 2017
Dear Rachel, Thank you for taking the time to leave us your review about Sherwood Residence. We are pleased that your journey with was a nice experience and you found that our location and facilities to your liking. Our staff will be delighted to receive your compliments, especially Mr. Thanh. Helpfulness, attention to our guests are strong values for us and we love making your stay as enjoyable as possible. We hope to have the pleasure of welcoming you back. Best regards, Janet F.
Responded September 06, 2017
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9.2
Hoi from Hong Kong
Family with teens
2 Bedroom Executive
Stayed 4 nights in August 2017
very nice apartment hotel”
This apartment hotel is located in D3, but still very close to attractions and good restaurants. The apartment is very large with three bedrooms, well equipped kitchen and laundry room. Highly recommend to family.
Reviewed August 24, 2017
Dear Guest, Thank you for your review and for choosing Sherwood Residence. We are happy that you and your family enjoyed our apartment and location. We are looking forward to having you again in future and should your travel bring you back to Ho Chi Minh City. Best regards, Janet F.
Responded August 25, 2017
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8.8
Shu from Singapore
Group
3 Bedroom Executive Apartment
Stayed 1 night in July 2017
Excellent Staff”
Sherwood Residence is a great hotel, however it is not convenient to find any provision shop by walking at night. We feel unsafe as we are advised to take taxi so we give up. We travel as a group of 5 girls. There are 3 bedrooms and 2 toilets. It feels like a serviced apartment. There is free shuttle bus to some tourist attractions. Front desk staff and shuttle driver are great. Front desk staff speak very fluent English. They are very professional and passionate. We have an incident of loss item at at our dining place and the staff go the extra mile to help us communicate and update the situation. It is also evident that when the staff count is low, the night shift front desk staff double up as bellboy. It is great to see that they have responsibility, ownership and teamwork in the hospitality industry. WiFi works perfectly well too. It is great to stay at Sherwood Residence at Ho Chi Minh. Indeed a high star rating hotel. Thanks.
Reviewed August 23, 2017
Dear Guest, Thank you for your recent stay with us and sharing your comments. We very much appreciate your warm compliments regarding the professionalism of our staff, and this message has been shared with the team. Just for future reference, there are many shops and restaurants close to the hotel, including a Coop mini mart directly across from Sherwood, and also a convenience shop less than 5min walk from the hotel on Nguyen Dinh Chieu Street (close to ILA building) which is open late. Our Guest Services team will maintain a small updated directory of local services and amenities such as late night convenience shops, restaurants, medical care, etc in order to be able to assist on requests for such services. We thank you once again for choosing to stay with us, and look forward to welcoming you back in the future. Best regards, Janet F.
Responded September 01, 2017
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8.0
Joanne from United States
Family with teens
2 Bedroom Executive
Stayed 3 nights in August 2017
Very good”
Everything was very satisfactory.
Reviewed August 09, 2017
Dear Joanne, Thank you for sharing your experience with us. It is delighted to read that you were satisfied with everything provided by the hotel. We hope we have the chance to welcome you back for another visit in the future. Best regards, Janet F.
Responded August 21, 2017
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Sherwood Residence Hotel
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10.0
Frank from United States
Family with teens
3 Bedroom Executive Apartment
Stayed 5 nights in August 2017
Exceptional”
Sherwood Residence was a wonderful "home away from home" for my family and I. The apartment was spacious, clean, and had every amenity we needed during our stay. One 3 bedroom room had ample room for a family of 5. The kitchen had a good sized refrigerator and the washer and dryer was a huge help for us as we ended our VN tour in Saigon. The facility is located in close proximity to a market, shopping, many dining choices, and a short walk to key sightseeing and other shopping areas. The facility staff is very professional and the facility itself is safe for your family. We would definitely like to stay again at Sherwood Residence in HCMC.
Reviewed August 07, 2017
Dear Frank, Thank you for your review at Sherwood Residence. I am delighted that you and your family had a good experience during your stay with us. I truly appreciate your kind words and will definitely share your commendation with the team. It is a pleasure to have you and your family, and look forward to welcoming you again at Sherwood Residence. Best regards, Janet F.
Responded August 08, 2017
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9.6
Henrik from Denmark
Family with young children
2 Bedroom Premier
Stayed 2 nights in July 2017
Great for families”
Third stay at this place which shows how much we like this place. Very spacios apartments. Good pool area, partly in shadow so we could avoid any sun burn. Many restaurants in the area and free hourly shuttle bus to centre if it happens that you miss the fuss of district one.
Reviewed August 07, 2017
Dear Guest, Thank you for your time in posting comments about your recent stay with us, and we appreciate your continued loyalty to Sherwood Residence. It's pleasure to know that you enjoyed our apartment as well as our facilities. We hope that you will come and stay with us again should your travels bring you back to Ho Chi Minh City. Best regards, Janet F.
Responded August 07, 2017
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Sherwood Residence Hotel
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6.8
vu from United States
Family with young children
3 Bedroom Premier
Stayed 2 nights in August 2017
Good location ”
I made a mistake for not looking at the reservation detail, when I search for the room I enter 5 adults and 2 children, but when I checked in the front desk clerks told me my reservation were 4 adults and 2 kids, and charged me VND900K a night for extra adult, luckily I only booked 2 nights. Now come to the room, it does look decent but when the AC off the room have a weird smell so the closets are smells bad too, can't keep cloths in there. The AC in the living room got water leaks all over, 1 section of the sofa is soaked, and the drugs got wet too. Over all not good value, only good thing is the location, would not come back!
Reviewed August 06, 2017
Dear Guest, Thank you for your recent stay with us, and choosing to share your feedback, which is very important to us. It is unfortunate that your booking excluded one of your adult guests, hence the additional charge for the additional adult. Regarding the air conditioning units en suite, due to the climate of HCMC, when the AC units are operated with an open window, condensation can form. For this reason, we request guests to keep windows closed when operating the AC. However, we do have 24 hour Engineering and Maintenance staff available to assist with any issues, and should any room not be to your liking, we are happy to change the guest to an alternative room. While we are disappointed that we did not meet your expectations on this occasion, we have reviewed your comments with the team, to ensure we are able to improve and address any relevant concerns/comments, and would welcome the opportunity to provide an exemplary experience for you in the future. Best regards,
Responded August 10, 2017
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