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8.6
Excellent
7,339 reviews
7,339 reviews
"Rooms are spacious (corner room) and clean with all necessary amenities"
"Very clean."
"Good location."
"Very good location, next to Mark City where we can take a highway bus to Kawagichiko."
"Got a free upgrade this time to a corner room that's bigger and interestingly, on a dedicated Women's Floor, for ladies only."
9.6
Exceptional
Location rating score
Shibuya Excel Hotel Tokyu
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shibuya, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Coffee shop
Bar
14 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 0.0 Km |
Location rating | 9.6 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 14.1 km |
What dining options are offered at Shibuya Excel Hotel Tokyu?
Start your day with Shibuya Excel Hotel Tokyu's available dining options such as International cuisine to experience what's offered at this property!
What bars are nearby Shibuya Excel Hotel Tokyu?
While lodging at Shibuya Excel Hotel Tokyu, enjoy your evening or night out at Tableaux Lounge, Restaurant Bar Cay, and Unit (Shibuya) to make the most out of your nightlife.
When was Shibuya Excel Hotel Tokyu built?
Shibuya Excel Hotel Tokyu was built in 2000.
What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's view?
64.0% of our past customer testimonials have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.
What is the verified guest review consensus about Shibuya Excel Hotel Tokyu's pet services?
67.0% of our past customer ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Shibuya Excel Hotel Tokyu down in the review section.
What is the average rating that verified Families with young children have given to Shibuya Excel Hotel Tokyu?
Verified families with young children that have stayed at this property have given Shibuya Excel Hotel Tokyu an average rating of 8.5. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What dining places are in close proximty of Shibuya Excel Hotel Tokyu?
Shibuya Excel Hotel Tokyu’s local community is Shibuya which includes popular restaurants such as Coucagno, MIMASUYA, and Kaikaya.
Is breakfast offered at Shibuya Excel Hotel Tokyu?
Wake up to an incredible continental breakfast at Shibuya Excel Hotel Tokyu. Guests can enjoy breakfast offered with an additional charge of 3388 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
10
"Rooms are spacious (corner room) and clean with all necessary amenities"
Angela
|
May 8, 2023
9.2
"Very clean."
Anne
|
May 5, 2023
9.2
"Good location."
POH
|
May 9, 2023
Shibuya Excel Hotel Tokyu
For travelers who want to take in the sights and sounds of Tokyo, Shibuya Excel Hotel Tokyu is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
At Shibuya Excel Hotel Tokyu, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Shibuya Excel Hotel Tokyu. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Shibuya Excel Hotel Tokyu are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Shibuya Excel Hotel Tokyu. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Shibuya Excel Hotel Tokyu. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.
Around the property
Don't miss out on all that Tokyo has to offer! Be sure to stop by Tokyo Tower located 4.1 km away, one of the most famous of all local landmarks.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Tokyo.
8.2
Housekeeping
107 mentions
View
55 mentions
Breakfast
52 mentions
Food & Dining
34 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 13 year(s).
Show reviews that mention
Great hotel ”
This is the best hotel I have ever stayed at in tokyo! Rooms are bigger and more comfortable. I would definitely stay here again. The location is the best. Everything you need is right outside.
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.
Great location”
A short walking distance from the airport limousine bus and shibuya train station. Very near Hatchiko! We pass by the memorial everyday. A lot of food choices in Marks City and the nearby area. Even the famous Ramen Nagi is walkable.. Several shopping options..The biggest Don Quijote branch is in the area too. Uniqlo, Ikea, Zara, Onitsuka, etc. Its my 2nd time to stay here while in Tokyo. This time they gave us a room with a view of the shibuya crossing! By the way, this hotel has a scenic elevator that gives a view of the shibuya crossing. Love our stay here and will be back soon! Note: The hotel is also environmentally conscious.
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This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much. We appreciate your satisfaction and I am very pleased. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Nice Hotel at the Heart of Shibuya”
Super convenient location. Bus stop, Subway, JR station right next to the hotel. Super market, Shopping malls right below. Can't get anymore convenient that this. Room size is reasonable. Breakfast buffet is yummy and has may selection. First time staying here and very impressed.
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Thank you very much for staying at our hotel. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Best decision ”
Our first time in Japan and we are so glad we chose this hotel. Near anything and everything, great helpful hotel staff, good breakfast, room is clean, bedsheets and towels are really clean. Will book this hotel every time we go to Shibuya. We loved our 8 day stay. Did I mention I love Japan so much?!
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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Highly recommend! ”
This hotel has excellent location! Right on the Tokyo crossing! Our view was of the crossing! So beautiful! We ended up extending our stay and the reception staff were so lovely and easily accomodating and keeping us in our same room so we didn’t need to change. Wouldn’t stay anywhere else when I return!
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Fantastic Centrally Located Hotel in the Heart of Shibuya”
If you're a first-time traveler to Shibuya, you'd be hard-pressed to find a better option to be in the center of the action than the Excel Hotel. It's situated with a nice view of the Scramble, it's located in a multi-story shopping, dining, and train complex, and it is within walking distance of Yoyogi Park, Harijuku, and just a train ride away from Akihabara and Shinjuku. As our homebase for our first week in Japan, it was an excellent way to slowly ramp up our confidence of staying in the country and getting acclimated.
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Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.
Great stay”
Special thanks to Ichihara-san for assisting to retrieve my wallet. Great hotel, great staff. I had a great stay and I recommend to anyone who needs an accommodation in Shibuya. Location is perfect too, opposite JR line and subway.
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Thank you very much for staying at our hotel the other day. I am very pleased that you have liked us. I am happy if you can use the hotel again.
Super convenience location with a nice view room”
I am glad that i choose this hotel. I travelled with my best friend and the hotel arranged a room on ladies floor with panorama view of the busiest Shibuya Dogenzaka, I enjoyed watching it day and night. Besides the twin dressing tables is definitely a credit. Airport bus to Haneda is just outside the hotel lobby. We enjoyed the stay at the hotel.
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Thank you very much for staying with us. I'm glad to hear that you liked the view from ladies floor. We are looking forward to see you again!
Great location”
Hotel is opposite Shibuya station. Above the Mark City Mall. U can enter the hotel via 1st or 3rd floor of the Mall. Room & toilet are spacious. Room has good /bright lighting. Provide electric flask & hair dryer. Turn Right outside of the Mall at 1st floor & walk 2 mins (pass the fruit stall) & cross the road to the JR station for Narita Express To Airport. (Take the lift after ticket gate if u have many luggage)
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Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Great location to watch Shibuya Crossing ”
We have booked the room with a view to the Shibuya crossing. You can watch the crossings during anytime you want. The location is great too near to the subway. Plus many eateries and supermarket. Shopping at mark city.
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過日は、当ホテルにご宿泊を賜り、誠に有難うございました。 今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。 お客様のまたのご利用を心からお待ち申し上げます。
Great location and views ”
Brilliant hotel in perfect location. Breakfast was great and view from room awesome. Only thing I could fault was the tiny bathroom. I’ll visit and stay here again for sure!!
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Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
The perfect hotel! ”
This is my 2nd time staying and this will always be my hotel everytime I'm in Tokyo. Location is perfect. Has a very own bus stop for the Narita Limousine Bus service so coming and going to the Narita Airport is very convenient. The building is situated at the heart of Shibuya so every shopping, food and forex needs are within reach. Cleanliness is exceptional. The bathroom is spotless. The cleaning maids are trustworthy. The staff are very accomodating. They offer Takkyubin service and they accept credit card payments for that. They have a number of really good english speaking staff The Facilities are wonderful. Every floor has a nice view to the Shibuya crossing. They have 6 elevators so no elevator traffic. lol. The bathroom is big and they have ice machine that offer free ice on every floor!
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Thank you very much for coming back to Shibuya Excel Hotel Tokyu. We are happy if you experienced a lot and found something new during this stay. We look forward to serving you again in the near future.
Good hotel and good location”
The hotel amenities was perfect. Room size was just enough for my family. It is situated within a shopping mall and quite near to the shibuya station. It is one of the better hotels I stayed in Tokyo.
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Thank you very much for staying at our hotel.
Great location”
All their staff was able to speak English proficiently. Emails are also reply promptly prior to our trip. No hiccups at all and they even gave a complimentary gift for my hub birthday. Location is great with easy trains access. Directly at the heart of shibuya.
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Thank you very much for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Shibuya”
I've stayed at this hotel twice during Tokyo visits and expectations were exceeded. Great location and very friendly staff. The first visit we could actually see the crossing. The second visit, we did get any view.
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Thank you very much for staying at our hotel.
Excellence Location and Clean.”
Excellence Location Near SHIBUYA crossing. And Nice Place for New Year Eve. And staf is very helpfull and excellence service. Clean. MY family stayed 5 days and celebrate New Year Eve 2023.
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Thank you very much for staying at our hotel. We look forward to seeing you soon on your next visit.
Incredible Location & Convenient Transport From & To Airports”
This hotel is located atop Mark City, the biggest "mall" in Shibuya and which connects directly to Shibuya Station and is right near the famous Shibuya crossing. You cannot beat it in terms of location and convenience especially since the Airport Limousine buses (the most comfortable and economical way to travel) start and end up at this hotel. The bed was very firm and comfortable although the decor could do with some updating, especially the toilets.
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Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
the hotel is near to station and shopping”
the staff are helpful and able to speak english. The hotel is clean, modern, easy access and spacious.
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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
One of the best hotel in Shibuya!”
Spacious for Superior Twin City Room but could hv been better if we got a room with shibuya crossing view… Always stayed here when we’re in Tokyo
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Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
best location”
best location... quite a lot room but still clean, not recommend for wheelchair guest
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Thank you very much for having us stay at our hotel.