Shibuya Excel Hotel Tokyu
Shibuya Excel Hotel Tokyu
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10.0
Exceptional

"Best Downtown Location"

Vivek

|

March 4, 2018

Excel Single Room - Guestroom Shibuya Excel Hotel Tokyu
Excel Single Room - Guestroom
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Interior view Shibuya Excel Hotel Tokyu
Interior view
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Interior view Shibuya Excel Hotel Tokyu
Interior view
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Lobby Shibuya Excel Hotel Tokyu
Lobby
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See map Shibuya Excel Hotel Tokyu
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Exceptional
Location
9.7
See all 6 photos Shibuya Excel Hotel Tokyu
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What guests are saying:
Service profession
from Taiwan
Business traveler
Excellent spot in town, close to shops & restaurants. Quite spacious room for Japan hotels.
Selly from Indonesia
Family with young children
Great location...central. Easy access to train subways
Chanel from United States
Group
The only bad thing is how to manage food ordered from outside. Staff won’t help you so you have to manage it.
Abdulla from United Arab Emirates
Family with young children
Wow! right at the foot of the Shibuya Crossing. Room is clean though not that big but decent enough for 2 adults and 1 child 9yo. Within the train station. Very near to restaurants and convenience stores. Stayed 3 nights and 4 days... would really recommend it...
Neil from Philippines
Family with young children
Location 1st class. Lack of English worse than most, lack of Bell captain’s assistance very ordinary
Brian from Australia
Couple
Very close to JR, subway and airport limousine in front of the hotel. Breakfast is delicious, variety of foods. Room is comfortable. Lots of shopping stores.
Yada from Thailand
Group

Shibuya Excel Hotel Tokyu

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 3198 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.7
Recommended by 95% of guests
Value for money8.0
Distance to city center0.0 Km
Location rating9.7
Nearest airportHaneda International Airport (HND)
Distance to airport13.5 km
  • 190 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 23 times since yesterday | 5 travelers are looking at this property right now
Excel Single Room
Excel Single Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Semi Double Room
Semi Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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View Single Room
View Single Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Excel Twin Room
Excel Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard Single Room - Non-Smoking
Standard Single Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed
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Premiere Double Room
Premiere Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Standard Twin Room
Standard Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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View Twin Room
View Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Triple Room
Triple Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 3 single beds
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What people love about the property

  • 10.0
    Exceptional

    "Room is spacious and clean."

    Rojphan

    |

    March 6, 2018

  • 9.6
    Exceptional

    "Clean with accommodating staff!!"

    Chanel

    |

    April 15, 2018

  • 9.6
    Exceptional

    "The rooms are clean, and the staff service was excellent."

    Eri

    |

    October 26, 2017

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More about Shibuya Excel Hotel Tokyu

More about Shibuya Excel Hotel Tokyu

9.6
Exceptional

"Nice and helpful staff."

Rudy

|

January 9, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Excellent place to stay."

Jennifer

|

May 11, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (3198)Booking.com Reviews (581)
8.5
/
10
Cleanliness8.7
Facilities8.1
Location9.7
Room comfort and quality8.3
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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All guests (3198)
All room types
Showing 1776 verified guest comments
12345
10.0
Exceptional
Amanda from Indonesia
Solo traveler
View Single Room
Stayed 1 night in December 2018
Perfect location & highly recommended.”
It is my third stay in Shibuya Excel Tokyu. This time I’ve got upgraded to ladies floor room. For me, the location is perfect, in the heart of Shibuya station. Easy to find & very convenient. Another plus point, it is the first stop for Airport Limousine Bus to both Haneda & Narita, also major nearby city (Shizuoka, etc).
Reviewed December 15, 2018
10.0
Exceptional
Sharifah from Malaysia
Business traveler
Semi Double Room
Stayed 6 nights in December 2018
near to everything”
The hotel is just seconds away from Narita Express exit (if you come from Narita airport) and it is also at the same level with the bus station to Narita Airport. I stayed here for 6 nights to attend a conference. It took me less that 15 minutes to travel to the conference venue which is near Nogizaka Station, although the Shibuya station was at the moment under a lot of maintenance repair. The hotel is at the centre of everything, restaurants, department stores and for a muslim traveler, its also near to a few halal food restaurants. Will definitely stay here again. From my hotel room I can see the shibuya crossing directly.
Reviewed December 13, 2018
9.6
Exceptional
Shelly from India
Solo traveler
View Single Room
Stayed 3 nights in December 2018
Easiest place to stay! ”
This is the second time I've stayed at Shibuya Excel Hotel Tokyu while visiting Tokyo for a few days and they make everything so convenient I keep returning. Yes, there's other hotels that are cheaper, but the location and hotel room is bigger than others I've stayed in. Limousine Buses from Narita or Haneda stop right outside the lobby doors, there's Tokyu food halls in the basement and across the street, and easy subway and bus access.
Reviewed December 14, 2018
9.2
Exceptional
Richard from Australia
Solo traveler
Standard Twin Room
Stayed 4 nights in December 2018
Sooooo Convenient”
I used to stay at the beautiful Cerulean across the highway but the Excel is impossibly convenient. So easy to step out and grab something just downstairs. PROS Airport Limousine Bus drops off on lobby level of hotel. Smack in the midst of Shibuya. Right next to that crazy crossing. Don’t even need to leave the building for shops and restaurants. Indoor link to metro station. Decent 4star. Great shower pressure. Reasonable rates. CONS CNN with Japanese translation so cannot hear presenter.
Reviewed December 10, 2018
7.6
Very good
Athit from Thailand
Group
Standard Twin Room
Stayed 3 nights in December 2018
Great Location. easy access to Tokyo metro”
Hotel is in Shibuya Mark city which you can find many restaurants and coffee shop inside the complex. The breakfast is just ok. You can find something more delicious around the hotel.
Reviewed December 14, 2018
9.6
Exceptional
Mary from Philippines
Family with teens
Triple Room
Stayed 4 nights in December 2018
Excellent location, spacious room, great service ”
The triple sharing room we stayed in was very spacious, with the toilet separate from the shower room. This made it more convenient for my husband, my daughter and myself to get ready in the mornings. The location is perfect, right by the train station with lots of restaurants and shops in the area. The staff were very helpful. I would definitely recommend this, especially if three adults will be occupying one room.
Reviewed December 08, 2018
10.0
Exceptional
Leslie from United States
Couple
Semi Double Room
Stayed 2 nights in November 2018
Exceptional”
Great location, very easy to find. The room was comfortable and clean, the phone charger within the room was an awesome plus. Even though, you are in the middle of the hustle of the crossing, the room was very quiet.
Reviewed December 08, 2018
8.4
Excellent
Denice from United States
Couple
Standard Double Room
Stayed 4 nights in November 2018
Staff were very helpful and room impeccably clean. Buffet breakfast bountiful with Japanese foods.”
The air quality in the room was not great when we were there. I know there have been renovations over the last couple of months, and there is lots of construction in the area that may also contributed. I don’t know if I would recommend this property at this time because of the air quality. We were also concerned about fact that towels, robes, and nightgowns were replaces after one use, and we didn’t have the option to “opt out “ of this. Also, the toothbrush and shower cap that I used that were part of the amenities were disposed of during housecleaning. We would appreciate a more eco-conscious hotel, however I am not sure if this is possible in Japan. Convenient location!
Reviewed December 02, 2018
10.0
Exceptional
YEN from Singapore
Family with young children
Quad Room
Stayed 6 nights in November 2018
Fabulous location!”
Loads of food options which is great, when you're back late (10pm) and everyone is tired and just want to have a bite nearby before heading up to hotel room. There is a bus that goes straight to Lake Kawaguchi (Mt Fuji) which boards just outside the hotel (5th floor). This is also where you board and alight from the Limousine bus (from Narita Airport). Staff were polite and helpful. Bottled water were given daily.
Reviewed December 02, 2018
9.6
Exceptional
Ung from Malaysia
Group
Quad Room
Stayed 2 nights in November 2018
Great location”
We booked a quadruple room. The size of the room is adequate just that there is a coffee table with three chairs in the middle of the room which is right in the middle of the way. It would be better if we had a smaller table. Also, we paid our room rate well before we arrived and was not notify for any other charges up until the time we check out, 8% city tax was collected upon check out. It is just a,very small amount but we should any how be informed at least the time we check in. Otherwise, everything is wonderful.
Reviewed November 12, 2018
8.0
Excellent
Nino from Australia
Family with teens
Quad Room
Stayed 5 nights in October 2018
Good hotel in a great location”
Would definetely come back to this hotel for its location. Our family room was very clean and comfortable. The Nespresso Machine in the room was an added bonus. The location to the train and subway station made it real easy to plan day trips as well as catch the Narita express train back to the airport. Shibuya and most of Tokyo can be quite overwhelming ,So having a place that was easy to get to and from helped take some of the stress away of being in a big city that you can easily get lost in without a great deal of people that speak English.
Reviewed October 20, 2018
10.0
Exceptional
Michael from Israel
Couple
Semi Double Room
Stayed 5 nights in September 2018
very good hotel”
just over Shibuya station, the location is great- with great view over the crossing. the rooms were very nice and with great view - although the price isn't so cheap you definitely get what you pay for!
Reviewed October 06, 2018
9.2
Exceptional
Haryani from Indonesia
Family with young children
Semi Double Room
Stayed 4 nights in October 2018
Exceptional”
Perfectly located on shibuya station. You just need to hit the 3rd floor and voila, you are ready to take either the subway or train. We stayed in their standard room, pretty small for us three but we love the view as we can watch the shibuya crossing from our window. Other advantage is that there's an airport bus going to both Narita and Haneda Airport which stop just in front of the hotel. I would definitely come back to stay here!
Reviewed October 06, 2018
8.8
Excellent
Shaikha from United Arab Emirates
Family with teens
View Twin Room
Stayed 7 nights in December 2018
Excellent 4 stars hotel !”
Hotel is in the heart of Shibuya. Excellent location, connected to metro/ train station (in 3rd floor). Very helpful staff and very cooperative. I’m definitely staying in this hotel again.
Reviewed December 14, 2018
10.0
Exceptional
David from United States
Family with teens
Standard Double Room
Stayed 2 nights in November 2018
Best Views of Shibuya Crossing!”
We booked two rooms on a high floor overlooking the Shibuya Crossing and had an amazing view of the city. The location was ideally located across the street from the train station with shops and restaurants downstairs. We met our two adult children in Tokyo and celebrated our 30th Anniversary and Thanksgiving together. The hotel staff was friendly and courteous. We will definitely stay at this hotel when we revisit the Shibuya area.
Reviewed November 29, 2018
7.6
Very good
Ziad from Malaysia
Family with young children
Triple Room
Stayed 2 nights in November 2018
Excellent location ”
Pros: Location, very close to Shibuya Crossing & JR station. Also on the Airport Limousine route. Very convenient way to access the airport with all the luggage. Comfortable bed. Cons: They don’t have triple room with the crossing view. We would love to come back if we could get a room with the crossing view.
Reviewed November 17, 2018
8.8
Excellent
Felicia from Singapore
Solo traveler
View Single Room
Stayed 4 nights in September 2018
Convenient, great view from your hotel room ”
Room is bigger than I expected. The front desk staff is polite. Location is everything - super continent and close to everything. I was upgraded to a high floor room and have the partial view of Shibuya crossing and the whole Shibuya shopping district. I even saw a beautiful sunset from my room the other day. I would come back to stay here again next time.
Reviewed September 08, 2018
8.8
Excellent
Pankaj from Singapore
Business traveler
Standard Twin Room
Stayed 12 nights in July 2018
Excellent Hotel at superb location”
You are in the middle of Tokyo city at the most popular Shibuya Crossing. One can never get bored in the room as Shibuya Crossing view is day in and day out. Staff is very courteous and cleanliness of rooms is excellent.
Reviewed August 09, 2018
9.2
Exceptional
Erwin from Indonesia
Family with young children
Standard Twin Room
Stayed 3 nights in July 2018
Great hotel in great location”
Location is very strategic, directly connected with subway/metro/JR stations, and shopping mall. Only couple of steps away from Shibuya scramble crossing and other attractions. Other important note is that express bus directly to Haneda or Narita airport is available in this hotel.
Reviewed July 06, 2018
10.0
Exceptional
Wee from Singapore
Family with young children
Quad Room
Stayed 4 nights in June 2018
Superb hotel with great location ”
Very happy with the hotel. It is directly connected to metro station and just infront of Shibuya Crossings. Can take good photos from the upper floor of the hotel. Very happening around the hotel even till late midnight. Will definitely stay here again.
Reviewed July 03, 2018
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