Travelling to Japan? Read all updated requirements before you book.
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei
Shikotsuko Daiichi Hotel Suizantei

Removed from saved list

8.7

Excellent

720 reviews

720 reviews

View13
Breakfast10
Housekeeping9
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Mt. Moiwa 28.3 km
Susukino 31.5 km
Tanukikoji Shopping Street 31.7 km
Odori Park 32.0 km
Sapporo TV Tower 32.1 km
Clock Tower (Tokei-dai) 32.2 km
Hokkaido Government Office 32.5 km
Hokkaido University 32.5 km
Sapporo Underground Pedestrian Space 32.5 km
Shiroi Koibito Park 36.5 km
Nearby landmarks
Shikotsu Lake tsuruga resort spa Mizunouta 110 m
Miyagase Lakeside Park 260 m
Shikotsu Lake Glass boat for sightseeing on the lake 270 m
Lake Shikotsuko Visitor Center 270 m
Yamasentetsu Bridge 420 m
Lake Shikotsu Wild forest 1.7 km
Lake Shikotsu 5.2 km
Shikotsu Lake 6.7 km
Marukoma Hot Spring Hotel 7.5 km
Mount Tarumae 9.6 km

Shikotsuko Daiichi Hotel Suizantei

Shikotsuko,Chitose-city, Chitose, Sapporo, Japan, 066-0281 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Chitose part of Sapporo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Odori Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Highlights

Sparkling clean

Front desk [24-hour]

Excellent breakfast

Excellent view

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Spa

Hot tub

Luggage storage

Sauna

Your dates are popular among travelersUsers are booking a place in Sapporo every 1 minutes on Agoda.com
Value for money8.5
Location rating8.5
Nearest airportNew Chitose Airport (CTS)
Distance to airport23.4 km

Rooms available at Shikotsuko Daiichi Hotel Suizantei

Excellent
Room comfort & quality

8.8

Room
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room - Adult Only, Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 80 m²/861 ft²
  • Garden view
Enter dates to see prices
Luxury Twin Room with Living Room Spa Bath
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Twin Room with Open-air Bath
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Adult Only, Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese Western Style Room with Open-Air Bath - Adult Only
...
  • Room size: 30 m²/323 ft²
  • Mountain view
Enter dates to see prices
Japanese Western Style Room
...
  • Room size: 80 m²/861 ft²
  • Garden view
Enter dates to see prices
Deluxe Room - Twin
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 80 m²/861 ft²
  • Garden view
Enter dates to see prices

Frequently asked questions

Does Shikotsuko Daiichi Hotel Suizantei have a hot tub?

A hot tub is one of the facilities available at Shikotsuko Daiichi Hotel Suizantei.

What time is check-in and check-out at Shikotsuko Daiichi Hotel Suizantei?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shikotsuko Daiichi Hotel Suizantei?

For those who wish to drive their own cars, Shikotsuko Daiichi Hotel Suizantei has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Sapporo with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Shikotsuko Daiichi Hotel Suizantei?

Wake up to a great continental breakfast at Shikotsuko Daiichi Hotel Suizantei.

What is the closest airport to Shikotsuko Daiichi Hotel Suizantei?

Travel by air is easy with New Chitose Airport only 23.4 km away from Shikotsuko Daiichi Hotel Suizantei.

What restaurants are nearby Shikotsuko Daiichi Hotel Suizantei?

Shikotsuko Daiichi Hotel Suizantei’s neighborhood is Chitose which includes popular restaurants such as Ryori Chaya Ama no Uta, Healthy Buffet Amam and Cafe Owl.

What popular shopping places are close to Shikotsuko Daiichi Hotel Suizantei?

Shopping options in Shikotsuko Daiichi Hotel Suizantei’s Chitose neighborhood include Hokkaido Chitose Ham, Hokkaido Marugoto Ichiba and Chitose Outlet Mall Rera.

What are popular attractions near Shikotsuko Daiichi Hotel Suizantei?

Shikotsuko Daiichi Hotel Suizantei’s location in the Chitose neighborhood makes it close to famous attractions including Shikotsu Lake tsuruga resort spa Mizunouta, Miyagase Lakeside Park and Shikotsu Lake.

What popular natural sightseeing spots are close to Shikotsuko Daiichi Hotel Suizantei?

Shikotsuko Daiichi Hotel Suizantei’s nearby natural sights include Lake Shikotsu Wild forest, Mount Tarumae and Shikotsu-Lakeside Bifue Campground located in the same Chitose area.

Show more questions
See map

Explore the neighborhood

What people love about Shikotsuko Daiichi Hotel Suizantei

  • 8

    Very good
    Staff 

    "good service and helpful staff."

    Ye

    |

    April 14, 2020

  • 10

    Exceptional
    Cleanliness

    "Onsen is wonderful, and facilities super clean."

    Michel

    |

    February 24, 2020

  • 9.2

    Exceptional

    "This place is superb!"

    Andrew

    |

    February 10, 2020

Property ranking|Compared to 953 Sapporo properties
See all rankings
Service score
9.2/10
Room comfort score
8.8/10
Cleanliness score
9.2/10
Value for money score
8.5/10
Better than
96
%
of Sapporo properties
Better than
96
%
of Sapporo properties
Better than
95
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Overall rating:

8.8

Excellent
574 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.5
Read all reviews >
What travelers say they love:
The private outdoor onsen was excellent.
Lei from Singapore
Couple
More about Shikotsuko Daiichi Hotel Suizantei

More about Shikotsuko Daiichi Hotel Suizantei

Shikotsuko Daiichi Hotel Suizantei

Getting in and around Sapporo is a breeze when staying at Shikotsuko Daiichi Hotel Suizantei, located right in the heart of the city. Get ready for an adventure with a stay at Shikotsuko Daiichi Hotel Suizantei.
Shikotsuko Daiichi Hotel Suizantei provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the ryokan make exploring Sapporo even more convenient. If you plan to arrive by car, you'll appreciate the ryokan's free parking, right on-site.
The ryokan provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Feel right at home during your stay at Shikotsuko Daiichi Hotel Suizantei. Some rooms at Shikotsuko Daiichi Hotel Suizantei are equipped with air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The ryokan also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Shikotsuko Daiichi Hotel Suizantei. If you don't feel like going out to eat, you can always opt for the delicious dining options at the ryokan. A night in at the ryokan's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Shikotsuko Daiichi Hotel Suizantei, for exceptional convenience and ease of dining.
Never let a day go wasted when you're at Shikotsuko Daiichi Hotel Suizantei with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Reasons to stay here

Guests who stayed here rated the facilities above 96% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
This accommodation is highly rated for its staff and service, beating 96% of competition within the city.

Show more
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

12 mentions

Breakfast

6 mentions

View

6 mentions

Housekeeping

4 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms

Things to do, ways to relax

  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Heating in public area
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Parking [paid]
  • Shuttle service
  • Taxi service

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Non-smoking
Location
Shikotsuko,Chitose-city, Chitose, Sapporo, Japan, 066-0281
Excellent
Location

8.5

Airports

  • New Chitose Airport (CTS)
    23.4 km
  • Okadama Airport (OKD)
    37.4 km 1.3 hour drive

Hospital or clinic

  • Koyodai Family Clinic
    15.5 km
What's nearby

Popular landmarks

  • Mt. Moiwa
    28.3 km
  • Susukino
    31.5 km
  • Tanukikoji Shopping Street
    31.7 km
  • Odori Park
    32.0 km
  • Sapporo TV Tower
    32.1 km
  • Clock Tower (Tokei-dai)
    32.2 km
  • Hokkaido Government Office
    32.5 km
  • Hokkaido University
    32.5 km
  • Sapporo Underground Pedestrian Space
    32.5 km
  • Shiroi Koibito Park
    36.5 km

Nearby landmarks

  • Shikotsu Lake tsuruga resort spa Mizunouta
    110 m
  • Miyagase Lakeside Park
    260 m
  • Shikotsu Lake Glass boat for sightseeing on the lake
    270 m
  • Lake Shikotsuko Visitor Center
    270 m
  • Yamasentetsu Bridge
    420 m
  • Lake Shikotsu Wild forest
    1.7 km
  • Lake Shikotsu
    5.2 km
  • Shikotsu Lake
    6.7 km
  • Marukoma Hot Spring Hotel
    7.5 km
  • Mount Tarumae
    9.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 13 year(s).

Others
  • Please be informed that children under the age of 12 are not allowed to stay in the hotel.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until20:00

Getting around

  • Travel time to airport (minutes)50

The property

  • Non-smoking rooms/floorsYes
  • Number of rooms 29

Reviews of Shikotsuko Daiichi Hotel Suizantei from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.8
Location8.5
Room comfort and quality8.8
Service9.2
Value for money8.5
High score for Sapporo
Rating
9+ Exceptional (138)
8-9 Excellent (39)
7-8 Very Good (47)
6-7 Good (8)
<6 Below Expectation (13)
Time of the year
Mar - May (28)
Jun - Aug (46)
Sep - Nov (69)
Dec - Feb (102)
All guests (574)
All room types
All languages

Show reviews that mention 

Showing 245 verified guest comments
12345
10.0
Exceptional
Renzong from China
Family with teens
Standard Twin Room - Adult Only, Non-Smoking
Stayed 1 night in September 2016

A definitive Japanese experience”

What a treat! The hotel locates near one of the volcanic lakes in the Shikotsuko-Toya National Park -- the much less developed one with only a handful of hotels (two floors high at most). We stayed in rooms with a traquil lake view. The hotel has great hot-spring facilities and serves exquisite Kaiseki meals. The service is meticulous, and the attention to detail is almost touching. Not to mention its Zen-like atmosphere. Will definitely stay there again if I do go back. Highly recommended!

Reviewed October 02, 2016

See room deals

9.6
Exceptional
Ha from Vietnam
Family with teens
Stayed 1 night in July 2017

Very good retreat”

It is nice onsen hotel near Shikotsuko lake. The room we chose is room with garden open air hot spring bath which very great to enjoy onsen in the room. The kaiseki dinner is so great. The staff is very friendly and helpful. The only minus thing is although the resort near the beautiful lake but it is hard to view the lake from the room, because the trees between the hotel and the lake are too high.

Reviewed July 31, 2017

See room deals

9.6
Exceptional
Lay from Singapore
Couple
Twin Room
Stayed 1 night in August 2019

Spacious room and great service ”

The Ryokan is about 40 drive to the New Chitose Airport. The twin-room is modern spacious, clean, has a big toilet with a stand-alone tub. There is also a sitting area next to the window. The ryokan has spacious lobby area and reservable onsen room. It offers free flow of coffee at the lobby, morning snacks and night light supper. The kaiseki dinner was excellent too. One issue I had was that the photo shown in Agoda for the twin-room in-room was one with an onsen bath. When I clarified with the manager, he was kind to call Agoda. When Agoda insisted that my booking did not include onsen in the room though the reservation page on the apps showed that photo, the Ryokan manager was kind to explain that all rooms with onsen were taken up and he offered us a complimentary use of the reserved bath.

Reviewed August 11, 2019

See room deals

10.0
Exceptional
Fan from Singapore
Couple
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in October 2019

Great Japanese Resort Hotel”

Everything is perfect with two areas for improvement. Firstly, we arrived before 6pm and was told by the receptionist that no dinner is available anymore as all are reserved. Moreover there is no restaurant opening at that time in nearby area. What a surprise! We literally could not have dinner at the hotel, neither could we find a restaurant nearby! We had to drive 40 mins to Chitose city to have our dinner and then drive another 40 mins to come back to hotel! Given the circumstances, the hotel should have enough restaurants and chefs to ensure every guest can have dinner in the hotel! Secondly, most hotel rooms just have twin bed configuration which is not suitable for couples. This kind inflexible bed configuration should be improved taking into consideration of the needs for couples to sleep together.

Reviewed October 23, 2019

See room deals

9.2
Exceptional
Sam from Hong Kong SAR, China
Couple
Japanese Western Style Room with Open-Air Bath - Adult Only
Stayed 1 night in September 2018

Very relaxing & welcoming atmosphere, and a great value for money.”

I stayed for 1 night in the "Japanese Western Style Room with Open-Air Bath - Adult Only" room for around the cost of 30,000 Yen. The booking only included breakfast; dinner was an additional 8,000 Yen / person (we didn't add dinner, but I believe it was Teppanyaki). The room was very nicely decorated. It was spacious and had a private open-air backyard-like area with the private hot springs. It was very well maintained and there was also a capsule machine with coffee & tea free to consume. The front-desk staff were very friendly as well. Due to the location being quite remote, the hotel also runs free shuttle service to the Minani-Chitose station (otherwise you'll have to take the bus or drive). There's not much to do in the area except for sight-seeing or hiking, but it was very relaxing to stroll through the area and enjoy the views of the lake & mountains.

Reviewed October 02, 2018

See room deals

8.4
Excellent
Mariel from Philippines
Couple
Stayed 2 nights in January 2019

A Relaxing Vacation Away from the Crowds”

Stayed here for 2 nights. Our room with the onsen overlooking the lake couldn't be more perfect. Soaking in the onsen while it was snowing outside was divine. The room was very spacious and very clean. The food, especially the beef, was excellent. I would suggest that you book the hotel shuttle service in advance as it gets fully booked. We felt like annoying gaijins with our big luggage in the local bus, so we opted to get a taxi to get back to the city. There is not much to see in Shikotsuko except for the snow festival when we were there. Not much foreign tourists around. It was a secluded, quiet place was what we were looking for so it all worked out. Overall, I highly recommend this place. I would love to go back probably in autumn.

Reviewed June 11, 2019

See room deals

10.0
Exceptional
Darren from Canada
Family with teens
Twin Room
Stayed 1 night in March 2017

A real adventure for the Western Traveller”

By location being excellent it is out of the way and on the water - I presume going to the spa means that you are trying to get away from the hustle and bustle. You are actually a $60 cab ride away from the train station so arrange for the once a day shuttle to come get you at 2pm meet at the Chitose train station at the bottom of the escalator near the JR entrance. Someone will meet you and have your name. It is weird going there as none of the Japanese people on the shuttle had any luggage. Once there, you get robes and sandals and thats how you go to breakfast, lunch and to the public bathing areas. Food is fantastic - and though the price in comparison to other places looks expensive - you are getting breakfast and dinner for two included in the price so the value for the money is actually much better than you may originally think. English is a stretch, it is not a touristy place but a great find for the adventurous.

Reviewed March 24, 2017

See room deals

9.6
Exceptional
Qiutong from China
Family with teens
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in December 2017

The loveliest hotel!”

This has been my favorite throughout the trip in Hokkaido. Every detail seems to be considered, every corner was so delicate. Rooms were comfortable, clean, warm, with the best bath and window view. The public bathing area was also fine designed. Remember to book meals or you’ll have to eat 20mins drive away in Chitose. Highly recommended to stay to experience a traditional high-class ryokan!

Reviewed January 19, 2018

See room deals

10.0
Exceptional
Nurra from Singapore
Couple
Twin Room with Open-Air Bath
Stayed 2 nights in November 2016

Romantic honeymoon getaway!”

Both me and my husband loved this place. Great infrastructure and conveniently located within walking distance of the beautiful Lake Shikotsu. We stayed here for 3D2N from 29/11/16 - 01/12/16. By this time, it was already snowing in Hokkaido. The hotel is probably not fully booked at this time as we often find ourselves exploring their lounges with nobody else in sight, excluding the hotel staffs. The staffs were extremely pleasant and very attentive to our needs - they are accommodating to our dietary restrictions and made sure we were comfortable throughout our stay. The staffs there speak meticulous English and some try very hard - we are so glad that we did not meet with any communication difficulties. If you plan to get to this hotel without paying a bomb for the taxi, be sure your flight into Hokkaido meets the last free hotel shuttle bus. Otherwise, you'd consider paying for the shuttle bus to the lake which stops operating at roughly 1630hrs. If all else fails, a 20-35 minutes cab ride should cost ¥7000-8000, which was what we paid for. We cannot tell you enough how beautiful this onset ryokan is. It's truly gives an authentic Japanese experience. All in all, we would definitely recommend this place! And we will definitely stay here again when we visit Hokkaido.

Reviewed December 05, 2016

See room deals

10.0
Exceptional
Fanny from Singapore
Solo traveler
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in June 2018

Peaceful zen like location”

Excellent location for Lake Shikotsu and easy access from Chitose airport by local bus. Highly recommend a night’s stay if you hv time to spare when you arrive or on your way out from Chitose airport.

Reviewed July 01, 2018

See room deals

10.0
Exceptional
Suchanart from Thailand
Couple
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in January 2019

I love this hotel”

Hubby and I stayed one night at this hotel in mid-January (self-drive, so access was not an issue). Upon checking in, I found a reading lamp not working and the staff came to check and moved us to another room without delay. The room was nice, though the lake view was obstructed a bit by the parking space. The onsen facilities here are excellent. We did try both the public and private ones and absolutely loved the experience. Breakfast was good. Overall, very impressed with this hotel and what they had to offer.

Reviewed February 17, 2019

See room deals

10.0
Exceptional
JOY from Singapore
Couple
Japanese Western Style Room with Open-Air Bath - Adult Only
Stayed 1 night in September 2019

Gorgeous hotel and top notch experience!”

Best hotel of our stay in Hokkaido. Hotel staff was efficient, prompt, attentive to details and warm. Made us feel so welcome despite the language barrier. Rooms were gorgeous, clean, well maintained, luxurious. Plenty of amenities, complimentary drip coffee( in VERY limited quantities), sushi/night snack, very interesting tea lounge on the 2nd floor, snacks, games... makes you want to stay on forever! Restaurant was great too! Service was impeccable, great kaiseki dinner experience. Definitely a luxurious experience that makes you yearn to return.

Reviewed October 01, 2019

See room deals

8.4
Excellent
Lei from Singapore
Couple
Japanese/Western-style Room
Stayed 2 nights in December 2019

Excellent”

Very relaxing stay there. Service from the staff is excellent. The half board breakfast and dinner were excellent. The private outdoor onsen was excellent. Enjoyed it very much. Was pleased to see some snow falling on two days we were there. Do catch there shuttle bus from chitose station at 2pm...missed it and had to fork out 6680yen for the taxi ride there. Traditional ryokan with a charm.

Reviewed December 22, 2019

See room deals

10.0
Exceptional
Jamie from Taiwan
Solo traveler
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in October 2019

the most relaxing stop at my Hokkaido trip!”

the chitose station is only 2 stops away from the airport, perfect to relax there for a day with beautiful scenery, food and hospitality before heading back to airport.

Reviewed October 30, 2019

See room deals

9.3
Exceptional
CHENG from Singapore
Group
Standard Twin Room - Adult Only, Non-Smoking
Stayed 2 nights in December 2015

Good location, Good food”

Location, food, staff

We stayed at the hotel for 3D2N. We were very pleased with the service by the staff and most of them can speak English well. The outdoor onsen is a must try, with view of the beautiful sunset. The hotel was a bit crowded perhaps because it was a weekend. We enjoyed our dinners and breakfasts during the stay. The hotel is located near the waterfront and we were able to see the beautiful sunset from our rooms. Very pleased with the stay. Will be back again.

Reviewed December 15, 2015

See room deals

7.2
Very good
Arthur from Hong Kong SAR, China
Couple
Stayed 2 nights in January 2018

Great view, clean hotel, tranquil”

Very well built with traditional Japanese elements, staff are very polite and surprisingly young. Situated right next to the lake so you can enjoy the stunning view of the lake during sun rise and sunset. If you are planning to stay longer bring along what you need as there's no convenient stores near-by, you have to drive 30mins to get to the closest town Chitose. Cigarettes and drinks vending machines inside the hotel if that's what you all need. The room is neat and tidy with a very nice view looking at the lake, there's a common room as well where you can serve yourself with hot tea. There's a big bath tub that can easily fit 2 grown-ups but it is disappointing that it can never fill up as the valve keeps opening up when the water level is ~5-6cm, and there are cracks on the sprinkler head so water keeps coming from all directions. Food is average in general and the use of disposable chopticks is a bad idea as they are too coarse. A bit expensive in general

Reviewed March 02, 2018

See room deals

8.4
Excellent
Li
Couple
Japanese Western Style Room with Open-Air Bath - Adult Only
Stayed 1 night in November 2018

Great location”

Nice hot spring, surrounded by mountains and lake. Staff can improve on language skills, they were not able to help me book a restaurant in sapporo for dinner even though I gave them the name of the restaurant...

Reviewed November 30, 2018

See room deals

9.2
Exceptional
Dawn from Singapore
Couple
Deluxe Twin Room - Adult Only, Non-Smoking
Stayed 1 night in October 2017

Recommended ”

Pros- great huge room with all ammenities. Hotel is well kept. Loved the breakfast which was so generous. My sis in law got upgraded to a room with a private onsen! The public onsen was lovely- I enjoyed it lots. Cons - view from room not exactly lake view as it’s obstructed by lovely autumn trees. Not much food options around lake shikotsu so dinner at the hotel is the only way to go!

Reviewed October 25, 2017

See room deals

8.7
Excellent
Louise from United Kingdom
Couple
Standard Twin Room - Adult Only, Non-Smoking
Stayed 1 night in July 2014

Luxury hotel with beautiful lake nearby.”

Really comfortable, Beautiful lake within walking distance, nice onsen.

Lovely hotel, really luxurious, comfy spacious room with really comfy bed. Onsen was really nice (although the outside one was too hot to get in - way hotter than any onsen I've been in before). Lake Shikotsu was beautiful and you can see it through the trees from the hotel. Nice staff. Free lemonade when you check in! No wifi or internet as quite remote. The only thing was the food - if you're not adventurous with trying new things then don't stay here - the food is all inclusive and is Japanese delicacies. We don't like raw fish so we felt really awkward not eating a lot of the dinner and breakfast.

Reviewed July 17, 2014

See room deals

10.0
Exceptional
Magdalena from United States
Couple
Standard Twin Room - Adult Only, Non-Smoking
Stayed 2 nights in January 2015

Wonderful stay”

The hospitality, the rooms, the nature and lake around the hotel

I really enjoyed this hotel. The staff so gracious and worked hard to make our stay comfortable. The senior manager at the front desk welcomed us kindly and spoke enough English to help us. A second lady spoke fluent English and gave us an explanation for every course we ate at dinner. I really enjoyed this stay. The public baths are nice and big enough. The rooms with private onsens are really nice. Would definitely come again - the hospitality was really very memorable. Thank you!

Reviewed January 27, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss