Needs more work”

The ranch resort is a very interesting and tempting concept. Farmstay experience sounds lovely. But the ranch itself is pretty run down, the whole facility needs upgrading. The ranch is not well maintained and there are mosquitoes EVERYWHERE. Please wear long pants and long sleeves. You will regret it if you don't. They provide insect repellent but it is not enough. The ranch is rather large so you will need to rent a bike/golf cart to get around. And they charge you for this. Breakfast is provided but dinner is not. If you choose to eat there for dinner, it is rather expensive so do consider bringing your own food. The resort is not bad, it was clean and well maintained so we had a comfortable stay. The hot spring experience was enjoyable as well. They provide hotel transfer from Hualien train station as the location is pretty far away. 100 TWD/pax is reasonable as the ride is ~30 min. Pls check the timings with the hotel. Overall, the whole place needs more work to become a better attraction. I will still recommend going to this resort ranch for the experience but don't have too high expectations.

Worth for if you like animals”

Downsides: Beds are a bit hard. Hard to get around the ranch if you dont rent a vehicle. Good experience overall.

value for money with accommodation and zoo!”

We arrived about 6pm and were not told about the restaurant closing at 7.30. After our spa, which they suggested, we are turned away from the only food source in the hotel! However, the restaurant captain was so kind to offer to drive us to an eatery nearby. I wanted a takeout and he very willingly paid and brought it back to me! Great attitude and service. The room is not as bad as some reviewed.. although theere are torn wooden flooring, outdated toilet, hard bed. it is clean.. with the zoo and spa thrown in, it is good value!!

Bad impression of stay at Shin Kong Chap Feng”

It didnt leave my family and I a good impression as there were many unpleasant encounters during our stay. The ranch was huge which was amazing but it charged us for rental bicycles which we thought should be loan to customers for free since it is still within their premises. The room we initially booked was very far from the resort entrance and there isnt any free WIFI available, which most hotels/hostels would provide in this century. The TV in our rooms were down too and it took them so long to come to a decision of changing our rooms that have functional TV (initially they told us to wait for their TV repair man to arrive to fix the TV issues which was ridiculous as it was already late evening and the resort rooms were barely filled with customers, hence changing of rooms should not be an issue). Overall, we do not think we will go back again for another experience.

Acceptable”

Very inconvenient to the farm and out of the resort. No facilities. Dinner is expensive and not nice.

Good place for family with kids”

very big place

Nice but can be better”

The chalets are big. The farm itself is more like a petting zoo.

Moderate resort”

A budget choice for relaxing

very bad management ”

The second time at this place, I don't see any improvements. The rooms need refurbishment, front office never smile or greet their guests, the most terrible thing about this place is the F&B, the food is disgusting, they don't even have a table knife for spreading butter or jam on your toast- when I asked for a knife the answer was "We dont have any, but you can use a wood stick instead"...The restaurant closes soon after 7 pm - we came at 7.10 pm and they said it's too late for eating dinner. Appalling service.

nice place, peace and calm, the swimming pool and ”

小木屋”

晚上睡覺安靜，早餐吃完後餐廳後面有草原可以看羊跟麝香豬奔跑～很棒，住宿的小木屋旁還有溫泉設施，這次天氣不冷所以沒去體驗

住宿租借遊園電動車 應延至第二天下午三點鐘”

綜合評價 令人十分放鬆的休閒農場

還不錯!”

木屋區可以讓小朋友奔跑

悠遊消磨一整天在寛闊的農場~ 超讚~ 木屋隔間~ 超爛~”

農場很棒~ 可惜小木屋的隔音超糟的, 為什麼要兩間兩間比鄰建造? 又不把地板分隔呢? 隔壁住了精力旺盛的小孩, 跑跑跳跳的聲音, 讓我們快要抓狂!! 想駡人!! 出去一探是否其他木屋都住滿? 沒有!! 空房一堆, 怎麼就不會分散住房呢? 笨~ 太爛了~唉~ 美中不足啊~

輕旅遊推薦”

平日住宿便宜 而且含門票費用 非常划算 木屋沒有怪味 適合來放鬆放下手機享受自然 飯店提供的早餐可以在戶外區看小表演 非常棒

親子旅行的好去處，可跑跳”

喜歡動物及跑跳的好住宿，早餐還可以方，住宿房間算大。價格可以再平民一點更好。

cp值超低”

小木屋就是外觀保持不錯 但裡面設備老舊 門票攤提在房價,讓房價變高 早餐也很弱

餐點及衛生應再加強”

早餐樣式少。疫情期間應更重視衛生，但是服務人員並未積極要求用餐房客戴口罩取餐，只是敷衍一下帶著口罩進場即可，取餐時還有很多未戴口罩交談的情形，未見服務人員積極勸阻，也因此讓其他房客用餐時處於高風險中。如果管理一直如此鬆散，應該不會再去用餐。

Above average”

设施比较旧

舒適腹地很好逛”

農場裡面很好逛，腹地超大的 逛起來很舒服氣候很好 還有導覽車可以坐