Good place for family with kids”

very big place

nice place, peace and calm, the swimming pool and ”

Needs more work”

The ranch resort is a very interesting and tempting concept. Farmstay experience sounds lovely. But the ranch itself is pretty run down, the whole facility needs upgrading. The ranch is not well maintained and there are mosquitoes EVERYWHERE. Please wear long pants and long sleeves. You will regret it if you don't. They provide insect repellent but it is not enough. The ranch is rather large so you will need to rent a bike/golf cart to get around. And they charge you for this. Breakfast is provided but dinner is not. If you choose to eat there for dinner, it is rather expensive so do consider bringing your own food. The resort is not bad, it was clean and well maintained so we had a comfortable stay. The hot spring experience was enjoyable as well. They provide hotel transfer from Hualien train station as the location is pretty far away. 100 TWD/pax is reasonable as the ride is ~30 min. Pls check the timings with the hotel. Overall, the whole place needs more work to become a better attraction. I will still recommend going to this resort ranch for the experience but don't have too high expectations.

value for money with accommodation and zoo!”

We arrived about 6pm and were not told about the restaurant closing at 7.30. After our spa, which they suggested, we are turned away from the only food source in the hotel! However, the restaurant captain was so kind to offer to drive us to an eatery nearby. I wanted a takeout and he very willingly paid and brought it back to me! Great attitude and service. The room is not as bad as some reviewed.. although theere are torn wooden flooring, outdated toilet, hard bed. it is clean.. with the zoo and spa thrown in, it is good value!!

Bad impression of stay at Shin Kong Chap Feng”

It didnt leave my family and I a good impression as there were many unpleasant encounters during our stay. The ranch was huge which was amazing but it charged us for rental bicycles which we thought should be loan to customers for free since it is still within their premises. The room we initially booked was very far from the resort entrance and there isnt any free WIFI available, which most hotels/hostels would provide in this century. The TV in our rooms were down too and it took them so long to come to a decision of changing our rooms that have functional TV (initially they told us to wait for their TV repair man to arrive to fix the TV issues which was ridiculous as it was already late evening and the resort rooms were barely filled with customers, hence changing of rooms should not be an issue). Overall, we do not think we will go back again for another experience.

Acceptable”

Very inconvenient to the farm and out of the resort. No facilities. Dinner is expensive and not nice.

Worth for if you like animals”

Downsides: Beds are a bit hard. Hard to get around the ranch if you dont rent a vehicle. Good experience overall.

Moderate resort”

A budget choice for relaxing

Nice but can be better”

The chalets are big. The farm itself is more like a petting zoo.

設備老舊不堪,住起來有點像鬼屋”

設備老舊不堪,住起來有點像鬼屋

位置偏僻,適合要享受與世隔絕的人去”

要不是2018年底前有觀光局2000元補助款.不然沒機會住這間旅館.

Acceptable”

清潔度待改善

Acceptable”

動物園同溫泉都不好同洒店太遠

Very good”

早餐選擇太少, 不夠創新.

帶2歲小孩來”

除了比較舊之外，其他地方都很滿意，很適合帶小朋友來，地方大動物多，看到的動物生活得很好，因為牠們住的環境很舒適，很大，不會一堆動物很擠迫在一個籠的感覺，要租電動車，不然你真的要行五六個小時，晚上可浸溫泉，如不裸湯，記得要帶泳帽，計劃明年再來

會再來”

除了比較舊之外，其他地方都很滿意，很適合帶小朋友來，地方大動物多，看到的動物生活得很好，因為牠們住的環境很舒適，很大，不會一堆動物很擠迫在一個籠的感覺，要租電動車，不然你真的要行五六個小時，晚上可浸溫泉，如不裸湯，記得要帶泳帽，計劃明年再來

可以住就好”

設備老舊 流理台破裂，水龍頭開關鬆動 園區內指標不清楚

美中不足呀～～～”

小木屋的房子可能有點舊了 浴室設備有點黃垢 有點可惜 不然人員服務和園區都很棒

貴”

太貴了 什麼都要加錢

貴”

太貴了