Shinju staff was very friendly and interactive. ”

I enjoyed my stay at Shinju very much. I strongly recommend this apartment for all foreign and domestic travellers.

Good Location in Jakarta Selatan”

The hotel location is near to Cilandak Town Square where you can find a lot of restaurants. The price of food in the mall is expensive. There is only a single bed in the apartment i rent thus one person need to sleep on sofa bed which is not in good condition. Breakfast is terrible which fried rice and not nice at all.

Nice Hotel”

I stayed four days in this hotel, located in a good place, not so noisy, a good quality for the price. The rooms are very clean, the meals are good, but the swimming pool was without water, I didnt know it before to come :/

Old Hotel, need some maintenance”

Just spend a couple of nights there. But the place needs some serious maintenance, otherwise it is okay. Rooms are ok, but some awkward corners of the cupboards are very dangerous. The WiFi was out of order for a night. Breakfast is a standard (no buffet). The hotel judges if you are a japanese or indonesian or westerner and gives you a set breakfast based on that. So I as a Westerner asked for Japanese breakfast posed a difficulty, but in the end I got it. Staff looks a bit grumpy like they didnot get their salary on time. Otherwise Citos is close and you can try for food there.

Great Hotel ”

Beautiful rooms and wonderful staff. Great location. would recommend and would love to come back one day.

good location”

Good location because the mall is very near. But it is not easy to get taxi from hotel. And breakfast is not really good.

shopping mall is near”

just 5 minutes walk takes me to large shopping mall called CHITOS. there are various shopping center, and food restaurant. Traditional goods are also available at shop.

Close to famous shopping mall”

Japanese style hotel, quiet room, large room, free water supply, it was nice to stay there

Calm room, nice staff”

Very close from famous shopping mall, clean and nice staff

Not well lit corridor”

The sofa needs a good cleaning and the corridor needs to be better lit. It does give serious spooky impression. Just lit up the place a bit to show it a bit approachable.

it used to be good”

I stayed here 10 years ago. It was good at that time, but now it became too old. And staff and facility were not really good at this moment. I do not recommend to stay. Window could not be closed well.

Dirty room and old and all smoking room.”

Nightmare, blood stain on the sheet and smelly room, All smoking room, very disappointed.

more clean please”

sofa was dirty, bathroom to small.

clean room”

nice staff, nice pool

Terrible, not maintained at all”

Bad

pleasant n cozy weekend retreat”

ダメダメ”

テレビありますが見れません。浴槽ありますが汚いです。 立地は高速道路に近く便利です。それ以外に良いところが思いつきません。

スタッフの対応は良かった！”

場所としてはジャカルタ南部では非常に渋滞が多いところですが、滞在中は快適でした。レストランの朝のオープン時間が5:30では渋滞の激しい工業団地に行くため6:00の出発では食べる時間が無い、内容もお粗末、現地向けのサービスアパートなら良いが、日本人相手には食べられるご飯(米)ではないですね、

Maintance”

Semua perlu bnyk direnovasi, kamar dan sofa berdebu...

Mengecewakan”

Hari sabtu tanggal 14 september kami memutuskan utk mencoba menginep di shinju krn penasaran namanya yg kyk jepang2 gitu, dan saya juga kebetulan ada pekerjaan di daerah cilandak, saya bawalah anak saya kesana..krn dekat juga dr citos.tapi sesampai disana sanagt mengecewakan bangunan sdh la dan tidak terawat di front office kosong sampai saya hrs panggil berkali2 , lalu kami diarah kan ke kamar 3** lantai 3, lalu saya tanya ada wifi kan ...ada bu jawab yg jaga..oiya kondisi swimming poolnya pun sungguh jorok.akhirnya kami naik lif k lt 3 dan sungguh mengerikan liftnya sungguh kliatan sdh tua, utk menutup pintu lift saja lama sekali dan mengeluarkan bunyi yg sangat seram, sesampai di kamar pintu tdk bisa di buka...setelah menvoba brkali2 akhirnya terbuka...saya lsng cek kondisi di dalam..sangat berbeda dari foto dan terkesan kumal...lalu saya cek wifi ada tulisan data tdk tersedia, tv kabel pun tdk bisa..langsung donk saya tanya front office dan mereka menjawab iya bu seperti itu mau gmana lgi.hallo saya marah disini saya bukan mau bermalam utk e**k2 dsini saya bawa keluarga..saya menuntut di refund uang saya kalau fasilitas nya bgini...kmudian front office alias house keeping itu menelpon managernya yg pd saat itu tdk ada di tempat.dan jawaban dari managernya silahkan ibu hub agoda saya sangat marah disini saya katakan saya tdk ada urusan dgn agoda urusan saya dgn pihak hotel karna fasilitas tdk sesuai dgn kenyataannya..lalu managernya malah menyalahkan saya ibu sih ngambul kamar yg ga bisa refund uangnya...tdk ada kata maaf dan kata menyesal dari managernya membuat saya sangat marah lalu langsung saya katakan akan melaporkan hotel ini dan manager nya robert ke kantor polisi, barulah saat itu dia langsung memerintahkan nak buahnya mengganti uang saya.saya bener2 kexewa dgn hotel ini.sangat tdk rekomen..kecuali hanya yg buat short time..its oke kali ya..klo utl keluarha big no. Thank you saya tdk akan pernah lagi k hotel shinju bad experienced