Very good 7.2
Based on 3229 reviews

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Very good



based on 3230 reviews
  • Cleanliness 7.5
  • Facilities 7.6
  • Location 7.6
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 7.2
  • Food and dining 6.7
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Regina from Philippines
Family with older children
Semi-Double Non-Smoking
Stayed one night in June 2015
Ms.
Access to Limo bus to Narita airport; near many tourist attractions; near Shinjuku station and shopping
Will consider this hotel in my next visit
Reviewed June 28, 2015
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KING from Hong Kong
Solo traveler
Semi-Double Non-Smoking
Stayed 4 nights in June 2015
good
facility
Reviewed June 28, 2015
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Carlos from United States
Business traveler
Semi-Double Non-Smoking
Stayed 4 nights in June 2015
Not worth it
Location
This was not a good stay: the non-smoking room actually smoke smell, the facilities are old and tired, the cleanliness standard is not high, the place is just too large to be convenient. It also lacks basic modern amenities, such as a simple electric kettle; instead, you get an ancient hot plate, which takes forever to heat a small amount of water. The bathroom stank of mildew, which could be seen around the mirror, and the area around the bath tub/shower was not clean (it had a dark gray patina). The internet stopped working when I needed it most. The temperature cannot be set and the AC was too cold... Overall, this was not a good stay and I will not repeat. One can do much better at a similar price point. The only thing good here is the location (well, the staff was courteous too)
Reviewed June 27, 2015
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Disaya from Thailand
Family with young children
Semi-Double Non-Smoking
Stayed 4 nights in June 2015
not good for staying with baby
close to family mart, not too clouded, subway connect between hotel and train station
poor blanket, poor pillow, room is too small then i thought but the room is clean,the JR line station is a bit far from the hotel
Reviewed June 25, 2015
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Phakphisut from Thailand
Family with young children
Semi-Double Non-Smoking
Stayed 2 nights in May 2015
Good location and service
Food staff and location
Nice
Reviewed June 24, 2015
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Phakphisut from Thailand
Family with young children
Triple - Smoking
Stayed 2 nights in May 2015
Good location and service
Location food and staff
Nice
Reviewed June 24, 2015
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Manuel from Philippines
Family with young children
Twin - Non-Smoking
Stayed 3 nights in June 2015
Shinjuku Washington Hotel
Locations, clean, restaurants
Good
Reviewed June 24, 2015
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Ler from Singapore
Couple
Semi-Double Non-Smoking
Stayed 4 nights in June 2015
Old hotel but good location
Location, easy airport transfer, affordable
Convenient location, small room but ok comfort. Totally no difference in condition versus my stay 5 years ago. In the midst of renovation so can't tell what's the improvement
Reviewed June 23, 2015
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Astina from Singapore
Group
Twin - Non-Smoking
Stayed 4 nights in June 2015
Convenient Hotel in a convenient Location
Location, Cleanliness and efficient check-in
The hotel is about 10 mins fast walking from Shinjuku Station so it is conveniently located to many shopping, food attractions in the Shinjuku area. It is a well-maintained hotel located above a building filled with restaurants and shops. The room was clean, spacious for 2 people and the beds were comfortable though they gave extra pillows made of beans which were hard and unsuitable for sleeping. There was strong wifi in the room. The only cons I can think are the limited power outlets and the rather limited cable channels on tv. All the tv shows were in Japanese so given the rather international clientele of the hotel, we were surprised it wasn't more varied.
Reviewed June 23, 2015
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Poh from Singapore
Family with young children
Semi-Double Non-Smoking
Stayed 2 nights in June 2015
This hotel is not suitable for family
- there are many restaurants of different price range in this hotel, this hotel also provide free wifi 👍
-sorry to say that it is not a pleasant stay as the room is extremely small the window is extremely small. It is not recommended to stay in this hotel if you are traveling with your family with kids. 👎👎👎
Reviewed June 19, 2015
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