Very good 7.2
Based on 3240 reviews

Verified traveler reviews

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Very good

based on 3240 reviews
  • Cleanliness 7.5
  • Facilities 7.6
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7
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Chaiyaploeg from Thailand
Single - Non-Smoking
Stayed 2 nights in April 2016
Good Location
Good Location, direct but a bit far underground walkway to and from Shinjuku Station.
Reviewed September 07, 2016

Lee from Malaysia
Business traveler
Single - Smoking
Stayed 2 nights in August 2016
Good. Recommended
This hotel is nearby my meeting place. Clean and is affordable
Reviewed September 06, 2016

shelley from Canada
Triple - Non-Smoking
Stayed 3 nights in August 2016
Shinjuku Washington Hotel
Three ladies shared a nonsmoking room. We were placed on a female only floor. The room was a good size. Shampoo, conditioner and body wash were of good quality. They also supplied face masks, toothbrushes, foot pads, p.j.s and slippers! What more could you want? Security was great, as you needed your room key to reach your floor on the elevator. At night it was quiet. There were many restaurants in the building and a convenience store. Also an underground tunnel led to the subway from the basement. The staff were very friendly. We had a great time.
Reviewed September 04, 2016

Clara from United States
Family with older children
Triple - Non-Smoking
Stayed 2 nights in August 2016
Nice hotel and staff was helpful. Easy access to Shinjuku train station. Would definitely stay here again.
Reviewed September 04, 2016

Ka from Hong Kong
Solo traveler
Single - Non-Smoking
Stayed 4 nights in August 2016
Convenient and clean
Room is cosy and small but with good and simple decoration. And the staff is friendly.
Reviewed September 04, 2016

Jutamas from Thailand
Family with older children
Standard Double Non-Smoking
Stayed 3 nights in August 2016
Maid did a sloppy job
Coming back to our room after room make-up, we found: Trash and garbage right where exactly where they were, floor/hand/face towel placed all together on top of our luggages (instead of in the toilet), and there were dust and odor in most parts of the room.
Reviewed August 26, 2016

XiaoYan from Singapore
Semi-Double Non-Smoking
Stayed 2 nights in August 2016
Overall it was quite good.
There's a family mart at lvl 1 so it's quite convenient. Location wise its slightly far from shinjuku station(est 15- 20mins walk). Room was quite clean too.
Reviewed August 25, 2016

Tuan from United States
Triple - Smoking
Stayed 3 nights in August 2016
Great hotel
Nice hotel that is accommodating to foreigners.
Reviewed August 22, 2016

Teresa from Hong Kong
Solo traveler
Ladies Single Room
Stayed 3 nights in August 2016
Like the female rooms
Clean and safe. Like the female rooms
Reviewed August 22, 2016

Jose from Philippines
Semi-Double Non-Smoking
Stayed 5 nights in August 2016
SWH Best choice for first timer in japan
Food always available within the hotel. Transportation to airport are available. Best choice for new traveller to japan. Railways station and department stores are walking distance.
Reviewed August 15, 2016


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