Shiv Niwas Palace - Heritage Grand
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Shiv Niwas Palace - Heritage Grand

The City Palace Complex, Lake Pichola, Lake City, Udaipur, India, 313001
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Palace Room - Guestroom Shiv Niwas Palace - Heritage Grand
Palace Room - Guestroom
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    Interior view Shiv Niwas Palace - Heritage Grand
    Interior view Shiv Niwas Palace - Heritage Grand
    Swimming pool Shiv Niwas Palace - Heritage Grand
    Palace Room - Guestroom Shiv Niwas Palace - Heritage Grand
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    Exterior view Shiv Niwas Palace - Heritage Grand

    Guest reviews

    8.3
    Excellent
    /10
    (147 reviews)See what guests said
    9.2
    Exceptional

    "The hotel staff was very helpful, we had a late evening flig..."

    Anand

    -

    July 12, 2016

    8.4
    Excellent cleanliness
    Recommended by 83% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Udaipur

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • City Palace100 m
  • Boat Rides130 m
  • Crystal Gallery160 m
  • Paanera Bar180 m
  • Gallery Pristine200 m
  • Thomas Cook Travel Agency200 m
  • World Wide Fund for Nature210 m
  • City Palace of Udaipur300 m
  • BA Photo N Book Store310 m
  • Sunset View Terrace310 m
  • 8 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.7
    Distance to city center1.0 Km
    Location rating9.3
    Nearest airportMaharana Pratap Airport (UDR)
    Distance to airport21.5 km
    Select your room
    8.3
    Excellent
    Room comfort & quality
    Royal Suite Room
    Royal Suite Room
    ...
    • Room size: 111 m²/1195 ft²
    • Lake view
    • 1 double bed
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    Imperial Suite Room
    Imperial Suite Room
    ...
    • Room size: 148 m²/1593 ft²
    • Lake view
    • 1 double bed
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    Terrace Suite Room
    Terrace Suite Room
    ...
    • Room size: 93 m²/1001 ft²
    • Lake view
    • 2 single beds and 1 double ...
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    Palace Room
    Palace Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds and 1 double ...
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    Royal Suite Lake View
    Royal Suite Lake View
    ...
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      Premium Suite
      Premium Suite
      ...
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        Palace Triple
        Palace Triple
        ...
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          Leisure Royal Suite - 1 bed requested
          Leisure Royal Suite - 1 bed requested
          ...
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            Basic Suite
            Basic Suite
            ...
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              Leisure Palace - 1 bed requested
              Leisure Palace - 1 bed requested
              ...
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                What people love about the property

                • 8.8
                  Excellent

                  "Great location Beautiful lake view from terrace suite Comfortable stay & lovely food"

                  Monika

                  |

                  November 16, 2016

                • 9.2
                  Exceptional

                  "A beautiful hotel in a magic setting."

                  Louise

                  |

                  January 18, 2018

                • 10.0
                  Exceptional

                  "Great staff - understands the importance of customer service and would go an extra mile to ensure customers are comfy."

                  Rohini

                  |

                  October 4, 2018

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                More about Shiv Niwas Palace - Heritage Grand

                More about Shiv Niwas Palace - Heritage Grand

                10.0
                Exceptional

                "Excellent value for money."

                Alison

                |

                April 4, 2018

                An overview

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                What they offer

                10.0
                Exceptional

                "A beautiful property within city palace."

                Rohini

                |

                October 4, 2018

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Real reviews from real guests

                Agoda Reviews (147)
                8.3
                /
                10
                Cleanliness8.4
                Facilities8.2
                Location9.3
                Room comfort and quality8.3
                Service8.2
                Value for money7.7
                Provided by verified guests of Agoda
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                All guests (147)
                All room types

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                Showing 122 verified guest comments
                12345
                10.0
                Exceptional
                Amy from United Kingdom
                Family with young children
                Terrace Suite Room
                Stayed 3 nights in February 2019
                Truly stunning! ”
                We had a great time at the Shiv Niwas. The staff were all amazing. Fabulous spa at very reasonable prices. Lovely pool. Great food. Wonderful views and a great sense of history. Absolutely loved it. We will be back!
                Reviewed February 25, 2019
                10.0
                Exceptional
                Rohini from India
                Family with young children
                Royal Suite Room
                Stayed 3 nights in August 2018
                Royal suite, room no.6 - A dream! ”
                A beautiful property within city palace. Well maintained. Lake view from the room is a sight to wake up to. Great staff - understands the importance of customer service and would go an extra mile to ensure customers are comfy. Clean. Great water. Cdntrally located. Highly recommend!
                Reviewed October 04, 2018
                8.4
                Excellent
                Thanchanok from Thailand
                Group
                Terrace Suite Room
                Stayed 1 night in December 2018
                Excellent”
                The facilities are quite old but the view and location are great.
                Reviewed December 18, 2018
                9.2
                Exceptional
                Louise from Australia
                Family with teens
                Palace Room
                Stayed 3 nights in January 2018
                A true palace experience”
                A beautiful hotel in a magic setting. Make sure you upgrade to the suites; the additional expenditure is returned triple fold as the palace rooms are the old servants quarters. Wonderful to stay in the grounds of the City Palace and to walk through without the crowds when lit up at night.
                Reviewed January 18, 2018
                8.7
                Excellent
                Leslie from United States
                Couple
                Palace Room
                Stayed 2 nights in December 2015
                Holiday by the lakes ”
                Location, peaceful , friendly
                It was lovely and so convenient being right next the palace museums and old town. The only thing I would say is that the sunset restaurant food was not 5* standard. The shiv niwas restaurant was much better.
                Reviewed December 08, 2015
                10.0
                Exceptional
                lyndon from New Zealand
                Couple
                Palace Room
                Stayed 4 nights in February 2013
                Amazing Hertitage Palace to stay at”
                Best feature was the balcony off our bedroom suite with the most amazing sunrise every morning
                Really enjoyed our stay at Shiv Niwas Palace hotel. We were kindly upgraded our room upon arrival. the staff were very helpful and kind to us during our stay. Will definitely return for another stay in the near future!
                Reviewed February 19, 2013
                10.0
                Exceptional
                jeff from United Kingdom
                Couple
                Palace Room
                Stayed 3 nights in June 2018
                Exceptional”
                The friendliest and most helpful hotel staff I have ever encountered. Great location, a tranquil oasis in the city with easy access to all tourist sites. The pool area is a great place to relax and unwind after a hot day of sightseeing and a wonderful place to eat at night; the photos do not do it justice, it is simply stunning in the evening/nighttime. .The food is great too, top marks for the Laal Maas and the Paneer A special mention to Bazerin (apologies if I’ve not spelt his name correctly) and the Panera Bar. It one of the most atmospheric places I’ve ever had a drink in, a beautiful room overlooking the lake and Jagmandir island and if you visit in summer, to view the clouds of bats and monkey colonies in the trees below. Bazerin, the barman, will take care of your every need and provide a potted history of the Palace and Maharanas. Well worth a trip!
                Reviewed June 14, 2018
                10.0
                Exceptional
                Brett from Canada
                Group
                Royal Suite Room
                Stayed 2 nights in January 2018
                A royal experience with a very reasonable price tag”
                Staying at Shiv Niwas is nothing short of magical. One of the true highlights of my whirlwind trip through India, the lake-facing suite was truly palatial—with top-notch service to match. The suite's sprawling layout easily accommodated three, and included a huge dressing room, drawing room, servant's quarters, bathroom and ante-bathroom. In addition to the enormous balcony, which afforded spectacular views of Lake Pichola and the breathtakingly beautiful Taj Lake Palace, the bathroom itself featured a glassed-in balcony. Truly stunning. Already planning my return visit!
                Reviewed February 09, 2018
                8.0
                Excellent
                Rahul from United States
                Couple
                Terrace Suite Room
                Stayed 1 night in January 2018
                Very good”
                The Reception staff needs to do a better job in making sure that the guests are well catered. They were almost indifferent. It would have been nice if they had enquired if we needed any assistance in our planning/sightseeing, etc. For instance, it would have been great if we had got some assistance in The City Palace museum and boat riding tickets since these were on the same campus. The Reception needs to do more than just check-in.
                Reviewed January 09, 2018
                10.0
                Exceptional
                Taraka from India
                Family with young children
                Palace Room
                Stayed 2 nights in December 2017
                Simply awesome... Stunning... ”
                We were actually living in a palace complex and it was amazing ... it looks soo beautiful when lit up ... the staff is very courteous ,the rooms are very comfortable ... it is sooo sooo centrally located to everything, their Paantya restaurant serves delicious food ... the Laal Maas was lovely. ... We have had the most beautiful experience living in Shiv Niwas Palace hotel ... Thank you so much for such beautiful memories.
                Reviewed December 27, 2017
                8.0
                Excellent
                richard from United Kingdom
                Couple
                Royal Suite Room
                Stayed 4 nights in March 2016
                Shiv Niwas”
                The hotels in great location and our suite had a great view over the Lake. Its very oldy worldy and a bit rough round the edges as a consequence. The service though was great and the indian food is first class, and the best chilled beer anywhere.
                Reviewed April 01, 2016
                9.2
                Exceptional
                Simon from United Kingdom
                Couple
                Palace Room
                Stayed 2 nights in February 2016
                Stay in a Palace”
                Part of the old Maharajah's Palace; he and his family live in a separate closed off main part. Slightly faded grandeur in the rooms but cheerful helpful staff and very convenient and beautiful lakeside location. 5.30-6pm Maharajah's guards March to play bagpipes in one of the courtyards. Surreal and wonderful.
                Reviewed February 10, 2016
                7.0
                Very good
                Elizabeth from United States
                Group
                Terrace Suite Room
                Stayed 2 nights in January 2015
                Beautiful hotel and location but overpriced.”
                Structure, location, amenities
                Overall I was pleased with the hotel. However, when I made the reservation on Agoda, we were not given the option of selecting how many people were going to be in our room.Only when we made the reservation was there a little stick figure which I did not notice indicating I had only made the reservation for one person. When we got to the hotel, we were charged for the two more people plus a roll out bed which brought the total (to India standards) to a much higher amount than we had planned. We tried to tell the hotel that the website was misleading and would they be willing to give us some kind of discount given this factor and they were not willing to. In my opinion, this is where they lacked in customer service. The rooms were nice but the bathroom was just OK. However, given the hotel's age, I can understand. Would I rate this as 5-star? Probably not...probably more like 4-star with 5-star prices.
                Reviewed January 30, 2015
                8.3
                Excellent
                Richard from United Kingdom
                Couple
                Terrace Suite Room
                Stayed 1 night in December 2014
                A hotel within a palace with great views”
                (1) The view from our room / balcony to across the lake (2) The customer service (3) The location within the City Palace complex
                We couldn’t have asked for more, allocated the perfect terrace suite in the hotel with view across the lake including the Lake Palace immediately in front. A great place to watch the sunset. The suite itself was clean in white marble and attractive furniture to match. The assistance and service from the guest relations was extremely courteous and helpful. The location of the hotel within the City Palace complex was perfect for visiting the City Museum and walking into town. The only negatives were that the restaurant was a little basic and rather tawdry/shabby in décor. The hotel also does not offer any accommodation for drivers, but they provided names of hotels where you can find accommodation for them including own room, dinner, breakfast and hot water in town for about 600 rupees.
                Reviewed December 27, 2014
                9.3
                Exceptional
                Geetesh from India
                Family with young children
                Palace Room
                Stayed 3 nights in October 2014
                destressed”
                the location, the restaurant options, staff and service
                Amazing stay with just one dampner- happened at Palki Khanna restaurant; we were having a gud time over beers and munchies( been about 20 min.) and suddenly this waiter Dharmendra Singh comes over with the cheque (which we have not even asked for) and asking us to make the payment immediately and vacate the chair for the next potential guest as and I quote him " its been 20 minutes and ur just having a beer, a cold coffee and garlic bread"....Not at all hospitable...would suggest NOT to visit that place and if at all you do, make things clear beforehand.
                Reviewed October 05, 2014
                10.0
                Exceptional
                Janice from Australia
                Solo traveler
                Terrace Suite Room
                Stayed 2 nights in September 2014
                Beautiful and restful heritage hotel”
                Great views, quiet and easy
                I love that the hotel was relatively quiet when we booked in during the shoulder season. Having read the reviews, I booked a terrace suite with a lakeside view. This was worth every cent as we spent most of our free time lounging on the terrace as we watched the sun set on the lake and had breakfast on the balcony, enjoying the early morning calm. The staff are amazing and there's nothing they could not accommodate for us. Go to the inhouse bar and chat to the bartender who has worked there for more than 30 years. He has met some famous people in his time :)
                Reviewed September 20, 2014
                9.3
                Exceptional
                Vilh. from Iceland
                Family with teens
                Palace Room
                Stayed 2 nights in September 2014
                Affordable super-luxury”
                Location, location, room
                I bookede a room in this super-luxury hotel because it seemed very affordable. It turned out that the room we had booked was small and without a view and not very luxurious. We paid a supplement of Rs 3.500 per night and it was woth it. Wonderful view of the lake. Terrific room. Very good service.
                Reviewed September 14, 2014
                10.0
                Exceptional
                Alice from Australia
                Couple
                Palace Room
                Stayed 2 nights in December 2012
                Beautiful hotel with amazing staff facilties.”
                Great location, restaurants, spa and pool and all round great service.
                Really nice staying here in the beautiful city palace complex in the luxurious rooms. The sunset terrace was an amazing dinner and the staff were very friendly and helpful. Unfortunately one of us was quite sick for one the days but the staff looked after us.
                Reviewed January 28, 2013
                6.3
                Good
                Kirti from India
                Family with young children
                Palace Room
                Stayed 1 night in December 2012
                Great location but small and expensive rooms!!”
                Beautiful location and very good food!!!
                i think shiv niwas palace has a beautiful location. but compared to the price we paid for the rooms,the size and the quality of the rooms was definitely not 4 star standard. the hotel had very ordinary rooms with no view at all. please make sure you visit this place only if you're getting a good price for it.
                Reviewed January 03, 2013
                8.0
                Excellent
                Pratheep from India
                Family with young children
                Palace Room
                Stayed 1 night in December 2012
                Great location to explore the local streets”
                set inside the famed city palace
                Set inside the famed City palace, overlooking lake pichola.. it is a great location to explore the abundant local handicrafts on the streets surrounding the palace on foot. The famous City palace museum is 2 min away. Rooms , although clean, are below expectations for the money you pay. Choice of restaurants offer excellent food.
                Reviewed January 02, 2013
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                Shiv Niwas Palace - Heritage Grand
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                • Exceptional location
                • City Palace
                • Udaipur Bus Station is within 1.75 km