Recent customer comments

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Good



based on 2547 reviews
  • Cleanliness 6.9
  • Facilities 6.3
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for money 7.1
  • Food/Dining 6.1
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maria from Philippines
Couple
Superior
Stayed one night in July 2014
Nice and comfy
Location food and friendly staff
Reviewed September 10, 2014

Jeannelyn from Philippines
Couple
Superior
Stayed one night in August 2014
The ambience is good and the staffs are friendly t
They provide good privacy, with friendly staff, and generally its clean
They charge me too much in their service shuttle, i paid 400 pesos for an 8 minutes travel time
Reviewed September 10, 2014

WILLIAM from United States
Business traveler
Superior
Stayed one night in August 2014
Best Price for Location
Location, Location, Location!!!
Always a great experience and professional staff @ Shogun Suite Hotel
Reviewed September 10, 2014

Norman from United States
Couple
Superior
Stayed 2 nights in September 2014
Average
Pool, pool, pool
I think some of the reviews here have overrated this hotel.. The staff was just ok, didn't really make the customer feel important at all.. The rooms were clean and there was a mini fridge which was nice...but the toilet would never flush properly and they sent employee to fix it, but he really didn't do anything...also never had hot water the 2 days I stayed there..my room sure didn't look like the photos on here... And as for the free breakfast? Good thing it was free because I surely would not have paid for it! Everything was cold.. Fried eggs, rice, and 2 kinds of meat...always cold! The only nice thing about my stay was the small pool on the rooftop. It was very nice and clean!
Reviewed September 10, 2014

Greg from Australia
Solo traveler
Superior
Stayed 4 nights in August 2014
My stay at Shogun Hotel
The location was convenient, plenty to do in this area of Manila, transport was reasonable.
My stay was ok. However there was a difference in the information I received about 'complimentary water'. So far value does, and all round performance, the Shogun Hotel is alright. But there is a big need for food, other than Philippine food.
Reviewed September 10, 2014

Garrett from Australia
Family with young children
Superior
Stayed one night in April 2013
good for families
friendly, location, value
good, family enjoyed it
Reviewed September 10, 2014

Garrett from Australia
Couple
Deluxe Family Room
Stayed 3 nights in April 2013
location and value
location, value, safety
good for couples, privacy
Reviewed September 10, 2014

Garrett from Australia
Couple
Superior
Stayed 3 nights in April 2013
good location
location, value and safe
good, family enjoyed it and close to shops
Reviewed September 10, 2014

Antony from Australia
Business traveler
Premium Twin
Stayed one night in September 2014
Quirky but convenient transit stop
Proximity to airport, access to light rail and MRT, location for food, and services
Very brief - half day transit, so did not get to try Japanese beds; would be nice to have window and I might worry a bit about fire safety
Reviewed September 08, 2014

Ivan from Spain
Group
Superior
Stayed 2 nights in August 2014
the best is the massage service
massage, staff performance
it is quite old hotel but very good massage, location could be better as well.
Reviewed September 08, 2014


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