Sibsan Resort & Spa, Maetaeng
Sibsan Resort & Spa, Maetaeng
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Superior Garden View Villa - Guestroom Sibsan Resort & Spa, Maetaeng
Superior Garden View Villa - Guestroom
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Lobby Sibsan Resort & Spa, Maetaeng
Lobby
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Lobby Sibsan Resort & Spa, Maetaeng
Lobby
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Interior view Sibsan Resort & Spa, Maetaeng
Interior view
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Excellent
Location
8.1
See all 60 photos Sibsan Resort & Spa, Maetaeng
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Removed from saved list
2016

Sibsan Resort & Spa, Maetaeng

Excellent location
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Excellent
From 1985 reviewsSee what guests said
8.5
Recommended by 80% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

Room choices
8.9
Excellent
Room comfort & quality
Don't miss out!7 travelers are looking at this property right now | 3 travelers have booked today.
3 Bedroom Pool Villa
3 Bedroom Pool Villa
...
  • Garden view
  • 400 m²/4306 ft²
  • 2 king beds or 1 double bed
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4 Bedroom Pool Villa
4 Bedroom Pool Villa
...
  • Garden view
  • 1600 m²/17222 ft²
  • 1 double bed
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Superior Plus Room
Superior Plus Room
...
  • Garden view
  • 60 m²/646 ft²
  • 1 double bed
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Pool Villa Suite
Pool Villa Suite
...
  • Pool view
  • 83 m²/893 ft²
  • 1 king bed
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Executive River View
Executive River View
...
  • River view
  • 83 m²/893 ft²
  • 1 double bed
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Deluxe Garden View
Deluxe Garden View
...
  • Garden view
  • 63 m²/678 ft²
  • 1 double bed
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Deluxe Pool Villa
Deluxe Pool Villa
...
  • Pool view
  • 63 m²/678 ft²
  • 1 king bed
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Superior Garden View Villa
Superior Garden View Villa
...
  • Garden view
  • 53 m²/570 ft²
  • 1 double bed
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Resort 3 Bedroom Suite
Resort 3 Bedroom Suite
...
  • Non-smoking
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Executive Villa
Executive Villa
...
  • Non-smoking
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More about Sibsan Resort & Spa, Maetaeng

More about Sibsan Resort & Spa, Maetaeng

Nearest essentials

Airports

Chiang Mai International Airport (CNX)
48.3 km
1.1 hours
Pai Airport (PYY)
50.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1985)Booking.com Reviews (122)
8.5
Excellent
Read reviews from:
Cleanliness8.8
Facilities8.3
Location8.1
Room comfort and quality8.9
Service8.7
Value for money8.5
Provided by verified guests of Agoda
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Superior Garden View Villa
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Showing 1741 verified guest comments
12345
8.0
Excellent
Krisna from Thailand
Family with young children
4 Bedroom Pool Villa
Stayed 2 nights in August 2017
Great hideaway”
It's a great hideaway but yes far from the city, we stayed at the 4 villas property, too bad I heard they don't allow elephants walk by the riverbank anymore.
Reviewed June 13, 2018
3.2
MING from Thailand
Family with teens
Superior Garden View Villa
Stayed 4 nights in June 2018
Tourist beware”
Because of its remote location we depend on it to provide transportation and all the meals. There were about 2 or 3 other families staying at the resort. Due to the lack of customers on site they serve the leftovers each breakfast. Several time the fruits were spoiled. We saw the housekeeping tossed the pillows to the floor during cleaning then put them back in place. We try the spa the first night despite they charge the rate of typical 5 star hotel. The service was worse than the alley massage shops in Bangkok for nearly 3 times the price. Very disappointed ecperiance considering it has 8+ rating from Agoda.
Reviewed June 07, 2018
Thank you for sharing your comments. The team has acknowledged your feedback regarding the breakfast and Spa for improvement. Your valuable comment motivates us to work harder in every possible way. It is our hope to have a pleasure of being your host again. Nan Front Office Manager
Responded June 10, 2018
Sibsan Resort & Spa, Maetaeng
8.0
Excellent
Po from Hong Kong
Couple
Pool Villa Suite
Stayed 2 nights in July 2017
Great hotel”
Good service and clean
Reviewed April 29, 2018
8.0
Excellent
Klaus from Thailand
Family with young children
Superior Garden View Villa
Stayed 1 night in February 2018
nice resort in the middle of nowhere”
+ very calm, good but slow service, high food quality, little houses as every room - you need a car, transportation expensive (we came by car)
Reviewed February 19, 2018
5.6
Michael from United Kingdom
Couple
Superior Garden View Villa
Stayed 7 nights in January 2018
Above average”
Too far out to center.. no bar to get a sicial drink in .
Reviewed January 28, 2018
10.0
Exceptional
wing from Hong Kong
Couple
Pool Villa Suite
Stayed 2 nights in June 2017
ok”
ok
Reviewed January 21, 2018
3.6
stephane from Thailand
Couple
Superior Garden View Villa
Stayed 1 night in January 2018
VERY OLD RESORT!!!”
OLD HOTEL RESORT WITH OLD FACILITIES...NO SERVICES,NO RENOVATION AS THEY SAID ...FOOD IS BAD NO FRESH ,,,BREAKFAST IS OK BUT REALLY NOT A 5 STAR STANDART!!! LET S SAY 3 STARS ...NO SAUNA FACILITIES SHOULD PAID AN EXTRA OF 700 BATH PER PERSONN AND ABOUT THE SPA BETTER NO TALKING ABOUT IT !! VERY DISAPPOINTING WITH THAT RESORT WONT BACK AGAIN THERE!!! ABOUT 10 AM PEOPLES ASKING US WHEN WE WILL CHECK OUT !!!SEEN THAT WE SHOULD MOVE SOON.
Reviewed January 15, 2018
9.6
Exceptional
Greg from United States
Couple
Superior Garden View Villa
Stayed 8 nights in December 2017
A lovely quiet retreat”
Sibsan is a lovely place, and I would recommend it. It's a bit on the quiet side, but if that's what you're looking for it may be just the thing. The grounds are beautiful and the food is good. Chef K, their lead chef is a total sweetheart of a guy and despite them having a small-ish menu he will happily make anything you ask for. There is an elephant park next door and zip-lining right down the road too. The pool is very nice but it was a bit chilly and no one used it while I was there. The cafe on the River is just beautiful!! They only offer deep fried food there (if you want Thai food) so I hope they broaden their menu a bit there to include healthier Thai food. While we were there Sibsan had a New Years Eve Gala event with traditional foods and dancing etc. It was amazing and very special. I hope they do more of that sort of thing. The staff was always courteous and polite. The rooms were clean . If you go there ask for a driver/guide named "Well". She was the best!
Reviewed January 06, 2018
8.4
Excellent
Bernhard from Switzerland
Couple
Superior Garden View Villa
Stayed 2 nights in January 2018
Excellent”
The kitchen and the service-staff is not on the same level than the Resort.
Reviewed January 04, 2018
7.6
Very good
Pintu-on from Thailand
Couple
Superior Garden View Villa
Stayed 3 nights in December 2017
Very nice landscape”
This resort is located at a very nice valley and between 2 streams. The atmosphere is so peaceful and relax. Unfortunately, maybe because of a long holiday, the staffs in the restaurant and cafe were so inactive. The service was so slow. Once, we had to go inside the kitchen to find someone for our service. However, the receptionists, bell boys and maids were nice.
Reviewed January 04, 2018
3.2
Marzena from Germany
Family with young children
Superior Garden View Villa
Stayed 3 nights in December 2017
Not worth the money”
Very old facilities, very far away from the city center, transport provided by the hotel is very expensive, very difficult to do something on your own, breakfast is just average, staff not well organised.
Reviewed December 28, 2017
3.2
Alexander from United States
Couple
Superior Garden View Villa
Stayed 3 nights in December 2017
Horrible customer service, rude management (Ning)”
This hotel is not as advertised. While the grounds are beautiful, the customer service and facilities are very poor. We booked a three night stay and are leaving one night early. Inattentive and poor customer service. We paid for a tour of Chiang Mai booked through the hotel and our guide spoke very little to no English— made for a self tour. While he was friendly and it is not his fault, it was not as expected and as sold by the hotel. Absolutely not five stars. We are upset with Agoda for misleading us with this rating. Hotel is tired and dated, at most 3 stars. Other issues: -all equipment is rusted in fitness center and broken -staff was not attentive. Took 20 minutes to get drinks at the pool. No pool cushions on furniture or staff waiting on the pool area -food is decent -staff speaks minimal English across the board— makes it extremely hard to communicate and ask for help/assistance/recommendations. We asked the hotel to make a call for us and they handed us the phone to do so. -charged 50 dollars for airport travel, most other hotels have it for free -shower takes a long time to heat up. Mold in teapot in room. -broken hot tub. Pool is freezing. - rules prohibit smoking at pool but several people were smoking
Reviewed December 27, 2017
Thank you for sharing your views about your recent stay. We are naturally disappointed to learn that your stay with us was not up to satisfaction. We are pretty sure that Ms Ning,on behalf of management, tried her best to sort out the problem according to the Resort’s policy. We really do apologize that we could not full fill your request of early check out refund and waive all the expenses of your spend during 2 nights stay as we have all the documents and bills with your signature. Ms.Ning put herself to the risk of her career by offering you 50% discount upon departure to apologize for your inconvenience and she received your impolite acceptance by return. We just received the charge back letter from the bank and decided to accept your reject payment in order to show our responsibility to the customer feeling.Anyway we would like to answer your feedback and explain the situation from the resort part. Your valuable comment motivates us to work harder in every possible way
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Sibsan Resort & Spa, Maetaeng
4.4
Leardpong from Thailand
Family with young children
3 Bedroom Pool Villa
Stayed 2 nights in December 2017
Acceptable”
Good location with very poor services. Kids under 12 were charged though they didn't have extra beds, but only pillows and blankets. The breakfast area was too crowded and limited space even though it was during high season which they should have prepared better facilities and space for guests in advance.
Reviewed December 27, 2017
4.0
KAM from Hong Kong
Couple
Superior Garden View Villa
Stayed 2 nights in December 2017
This resort it was very an adequate ”
We paid money of high class ,but the service is not highlyt
Reviewed December 18, 2017
8.0
Excellent
Vincent from Belgium
Couple
Superior Garden View Villa
Stayed 4 nights in November 2017
Lovely stay”
My boyfriend and I stayed during 4 days at Sibsan. We couldn't get over the fact that it was so beautiful; like a green getaway in the jungle. The food was overall good (breakfast was limited), the pool was gourgeous, the room was amazing with a good bed, the hotel is really beautiful in all its details. The location is limited, ideal for elephant parks but for other things it was very far. I highly recommend this stay for family or couples.
Reviewed December 14, 2017
8.4
Excellent
tampra from United States
Couple
Superior Garden View Villa
Stayed 1 night in December 2017
Excellent”
Lovley place. Grounds beautiful. Need a warm Jacuzzi to soak.
Reviewed December 12, 2017
9.6
Exceptional
Patrick from Germany
Family with teens
Superior Garden View Villa
Stayed 1 night in December 2017
Good price for what you get!”
The resort is situated in the north of Chiang Mai. Approx 55 km. So it is easy accessible! You can do elephant riding near the hotel in various camps. But that you need to book early in advance! The resort is very beautiful! The room is amazing! The pool also! The only issue is that the pool is not as clean as it should be. I’ve no idea why. Anyway, still go! It’s worth it for the price you’ll pay!
Reviewed December 10, 2017
8.4
Excellent
Robert from United Kingdom
Couple
Superior Garden View Villa
Stayed 2 nights in August 2017
Relaxing & Peaceful”
Nice room, good view, free upgrade. A little remote for most people I'm sure, but this is what we wanted and it delivered nicely. The only down side I would say, is with the shared pool. It's situated right outside the family room and consequently it feels like you're invading their space. For our bungalow, we had to also walk right through their area each time. A little sense in planning would have gone a long way here.
Reviewed December 04, 2017
4.4
Karolina from United Kingdom
Family with young children
Superior Garden View Villa
Stayed 5 nights in November 2017
Not great ”
The hotel looks great on the pictures but in reality is very dated and tired. Swimming pool is so cold that our son (4years old) got fewer and end up in hospital. The front desk staff is really helpful and speak good English. Unfortunately in the restaurant apart of Lady called Pear and one more gentleman they practically don’t speak English. Hotel is so far from the town that every excursion charged us additional 1000bath for the transportation. We are very unhappy with Agoda star guidance and felt totally overcharged for this hotel.
Reviewed December 03, 2017
9.2
Exceptional
Alex from Thailand
Family with teens
Superior Garden View Villa
Stayed 1 night in October 2017
Family Vacation”
The hotel is in the middle a nice valley with lots of greens, there are a river that runs through the hotel. The value for money is good. The downside is that the tv channels and breakfast could improve a bit to elevate the experience to the next level. Would prefer a sauna or steam room. The pool is massive by the way, good for a swimmer.
Reviewed November 26, 2017
12345
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