Sibu Island Resort

Sibu Island Resort

PO Box 81, Kota Tinggi, Mersing, Mersing, Malaysia, 81900
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Serindit Suite Sibu Island Resort
Serindit Suite
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    Interior view Sibu Island Resort
    Beach Sibu Island Resort
    Beach Sibu Island Resort
    Superior Sibu Island Resort
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     Sibu Island Resort

    Guest reviews

    6.5
    Good
    /10
    (107 reviews)See what guests said
    6.3
    Good

    "There's spacious field for you to entertain the kids to play..."

    Noryati

    -

    January 13, 2016

    Property highlights

    Things you'll love

    • Airport transfer

    • Air conditioning

    • Balcony/terrace

    • Garden

    Very good
    Location
    7.6
    See map
    Very good location

    This property is in high demand!

    Last booked a few minutes ago

    Value for money6.2
    Location rating7.6
    Select your room
    Serindit Suite
    Serindit Suite
    ...
    • Room size: 10 m²/108 ft²
    • Garden view
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Garden view
    • Balcony/terrace
    • 1 single bed and 1 double b...
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    Superior
    Superior
    ...
    • Garden view
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Superior Room - Full Board
    Superior Room - Full Board
    ...
    • Garden view
    • Balcony/terrace
    • 2 single beds
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    More about Sibu Island Resort

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    Real reviews from real guests

    Agoda Reviews (107)Booking.com Reviews (3)
    Cleanliness6.0
    Facilities10.0
    Location7.6
    Room comfort and quality6.7
    Service6.6
    Value for money6.2
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    Showing 105 verified guest comments
    12345
    10.0
    Exceptional
    Rozlan from Malaysia
    Couple
    Superior
    Stayed 2 nights in June 2012
    great vacation at the affordable price”
    a lot of activities in the resort that we can do such as jungle trekking, archery, flying fox, snorkeling near the beaches
    A great vacation for honeymooners, family and friends. The beaches are well maintained and you can see the live corals and colorful fishes, 20 meters from the beach. We can see deers and peacocks freely wandering around the resort and if you are lucky, you can feed them as well. The resort is suitable for team building and company trip also because they offered a lot of activities and fun!
    Reviewed June 07, 2012
    2.0
    Tat from Singapore
    Couple
    Superior
    Stayed 1 night in November 2015
    The hotel welcome me with toilet full of poop!”
    The room are too far from the reception. Food quality are totally horrible and over pricing!! I requested for a seaview room which I agreed to pay the hotel more but they just give me a room with toilet full of poop and smell, also the whole room and bed are very sandy. This is the worse hotel I had ever stayed.
    Reviewed December 02, 2015
    6.7
    Good
    mohd from Malaysia
    Family with teens
    Superior Room - Full Board
    Stayed 2 nights in November 2015
    Just another ordinary resort”
    The beach where you can go snorkeling, the wild animals and the view
    Suitable for family for a nice quite time. Rooms are okay but really need some maintenance done. The buffet dont have much of choice. The swimming pool has a lot of leaf/things in the water. They really need a real upgrading.
    Reviewed November 15, 2015
    3.3
    Au from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in August 2015
    Poor in every aspect”
    great beach, holiday and nature
    Been in Sibu Island Resort last year and it seem great but food is bad. When we were there last week, is worst in service, food and room facilities. Reached hotel, no one helping us to carry our luggage and we have to carry it until lobby and to our room. Ask them where is room and they only use finger pointing direction and it take us 20 minutes to locate our room because no sign board showing room direction. The room condition eg.. door, sofa and safe deposit is not working? inform them to fix the safe deposit, they mention no battery and they only can replace the battery tomorrow morning after they buy from land. until 2pm next day ask them again and the come fix the battery but still not work due to old battery spoilt cause the PCB board fail? So nothing fix and no choice with no safe deposit? The bed have a lot of bugs that bite our whole family and don't think so they wash the bed linen and clean the mattress? My family regretted going on this trip and we wont be going back anytime soon until the management take action on the staff and renovation of the Hotel. Every nature in the Island is great but due to Management, supervision and condition of the resort causes every great memory become the bad and worst holiday. Regretted
    Reviewed August 13, 2015
    2.7
    Muhaini from Singapore
    Group
    Deluxe
    Stayed 2 nights in December 2014
    Worst resort stay ever!”
    mini zoo
    The drive to Tanjung Leman was long. When we finally arrived, we had to pay for ferry tickets,conservation fee and jetty fee which amounted to RM95 per pax. When we reached the resort, it was quiet and lifeless. The pool was small and pathetic. We reached at 4.30pm and the pool was closed for maintenance.Our rooms(booked 3 rooms)were old, run down and musty. The beds and pillows were stained,dusty, pillows were too soft. The TV, only two channels were clear out of 6-7 channels. The toilet door was not working, the water coming out from the tap was yellow. There were cobwebs on the ceilings, the curtains hanging loose,floors didn't feel clean. My sister's room's a/c was not working. We requested for a change of rooms as we were very unhappy with the rooms but front desk insisted that they will repair the necessary. There was only one restaurant so we had no choice but to eat there. Dinner was RM58+++ per pax and the spread was pathetic! We insisted for change of rooms after dinner and front desk finally relented. Unfortunately, the new rooms were not any better, in fact our toilet was the worst, toilet bowl heavily stained,holes in walls, problem with toilet doors, same dusty and musty beds and pillows, our back door looks like it will fly with one strong nudge of the arm that we placed a chair against it for safety. The trash bin was filled with trash from previous guests. There was nothing much that we can do around the resort. We booked for 2 nights but we were traumatized by the rooms that we decided to check out the following morning after breakfast although we lose one night charge, rooms were not refundable but we couldnt stay there for one more night even after that long drive and overpriced ferry tickets. Overall, the resort was very poorly maintained, the service and the rooms were overpriced, DEFINITELY not 4 star quality. One thing for sure, we will NEVER come back to the resort ever again.
    Reviewed December 18, 2014
    6.7
    Good
    Henry from Malaysia
    Couple
    Superior
    Stayed 1 night in August 2014
    Overall conditiuon”
    Nice & comfortable Serindit Suite.
    I'm been here last weekend, only have few people approx 30 pax (maybe because of Hari Raya). We seldom see people appeared when we walked around the resort and beach. I can say, it seem like I had booked the whole island. The water is clean, sand is white, environment is quite because only us. This is a good place if you do not like crowded people. Due to less people, we had privilege to upgrade the room without additional charge, and no time limited on equipment rental for water activities. Room Condition: Superior Room condition is very bad, dirty, poor utilities and poor wireless signal due to located far behind. After complained, we were entitle to upgrade to Serindit Suite, nice comfortable and clear. We strongly recommend you to go for this room. Dining/Breakfast: There is only one restaurant for you. Normally breakfast is included together with room booking, acceptable meal serves. Dinner is a-la-carte as per menu book, tourist price rate. But you can add on money to include buffet dinner during room booking. Location: Easy access from Jetty Tanjung Leman by ferry, with routine schedule 9am, 11.30am & 4pm. RM70 2way per person. Once you missed the ferry, you may offered for speed boat, RM220-250 per way trip (max 12 person per boat). Approx 20-30mins from Jetty to Sibu Island. Staff performance: Overall is moderate service performance. Value for money: Answer is No. Moderate goods & service with premium price. Thanks
    Reviewed August 04, 2014
    9.3
    Exceptional
    ahmad from Malaysia
    Couple
    Superior
    Stayed 3 nights in June 2014
    Nice vacation”
    beach, have own ferry, friendly staff
    It is Superb and Value for money. The beach was nice, the room was fantastic and the food was great. If you are planning to get out from city life and have a quite and peace environment, this is the right place for it.
    Reviewed June 29, 2014
    7.7
    Very good
    weipeng from Malaysia
    Group
    Serindit Suite
    Stayed 2 nights in May 2013
    GOOD BUT NOT ENOUGH”
    ENVIRONMENT IS GOOD, SURROUNDING WITH THE OCEAN
    i found that the pulau sibu environment is good but lack of activities. The internet speed is very slow and dont have any alcoholic drink sold at here. And the soft drinks sold at pulau sibu are very expensive
    Reviewed May 22, 2013
    8.0
    Excellent
    Nicholas from United Kingdom
    Couple
    Superior
    Stayed 2 nights in February 2013
    Nice secluded island with good facilities”
    The location is perfect, the manager 'Bakar' is fantastic
    I booked this hotel after a little research on its isolated location. It's super quiet and the beaches are stunning, especially beach No 4. The food is good although I would recommend ordering from the menu rather than having the buffet. There are a few little issues though. The standard of finish is not fully up to what I expected for the cost. The worse aspect was the ferry costs. I would expect if you book onto a private island the ferry crossing would be included in the quoted price. It turns out its an additional RM70 each person. On the whole a nice hotel
    Reviewed February 10, 2013
    8.7
    Excellent
    Ab from Malaysia
    Family with young children
    Stayed 3 nights in January 2013
    white castle sandy island”
    jungle scenery with sound of peacock, white sandy beach, delicious food and friendly staff
    Lovely stay for a family with their children on the island of sandy white beach with good scenery of jungle and sound of peacock in the morning and at dawn. After dinner, enjoying our night with sound of songs and beach wave. all of us enjoyed our stay and will be coming there again with proper entire. With land activities free of charge, we also enjoyed playing the bow and arrow but missed out the jungle tracking as we forgot to bring our tracking shoes.
    Reviewed January 30, 2013
    8.3
    Excellent
    Sharifah from Singapore
    Couple
    Stayed 2 nights in December 2012
    meeting our expectations”
    close to nature . a bliss.....no city pollutions ..... roaming peacocks and deers added to the serenity of the environment. worth a repeat visit.
    We enjoyed it thoroughly, thanks to the 'off peak season'. With the discount promotion, its really worth the money. Take note that it is a 15yrs establishment. Thus some of the chalet's structures show sign of ageing and they need dire attention for the safety or convenience of the guests. Be advised not to check below the beds and the nook n cranny behind the curtains for there will be dusts and dirts collected over time.
    Reviewed December 25, 2012
    8.0
    Excellent
    mohd from Malaysia
    Couple
    Stayed 2 nights in December 2012
    great hotel and good service”
    more fun especially for children
    hotel condition are good order. Staff also good and always with a smile. Staying there for 3 days 2 night more convinience. Recommended to others trevellers to take a package during booking. As you know, expensive food at island. Room at hill and nice view but Get tired before reach at room but bell boy service is very good during sending your luggage up to your door step. Strongly recommended location to other trevellers. Enjoy your journey. See you sibu island.
    Reviewed December 18, 2012
    5.0
    HAIYANG from China
    Couple
    Stayed 1 night in December 2012
    nice clear sea water but simple room”
    the sea is clear and clean
    the hotel needs decoration urgently. The rooms are too old and out dated. The towel is quite dirty and with stains. The choice of food is too limited and the price is quite high. It is ok for a weekend trip.
    Reviewed December 06, 2012
    9.0
    Exceptional
    geraldine from Singapore
    Couple
    Stayed 2 nights in October 2012
    Beautiful Island”
    Very good customer service,friendly and pleasant staff
    It is so nice to wake up in the morning to have deers and peacocks sitting at your front porch.The beach is so clean and the water crystal clear.To watch the sunset and the sunrise on this beautiful island is breathtaking.
    Reviewed October 29, 2012
    6.0
    Shirley from Malaysia
    Group
    Superior
    Stayed 1 night in September 2012
    lovely hotel but limited attractions”
    close encounters with deers
    rooms appointed is uphill and wuite a distance from lobby and no room service. if raining for me and my toddler is inconvenient but if is close to lobby will be very noisy coz got live band at the restaurant. will go again when my son becomes older. and the boat that bring us from pier to hotel is small so is wavy and the aircond is not cold. I got a bit seasick. for me not worth the trip and price for the hotel.
    Reviewed September 18, 2012
    6.0
    KIA from Singapore
    Couple
    Deluxe
    Stayed 1 night in September 2012
    Nice environment ”
    The peacocks and deer roaming around freely
    nice rooms with the nice surrounding plants. you can see the animals roaming around freely like the peacocks and deer and sine chickens and rabbits , too the beach is beautiful and water are clear ...but too small already and you can't go far. the food serve in the only restaurant are really lousy....the price ate not too expensive but no standard and taste horrible so suggest that you bring your own food there .
    Reviewed September 14, 2012
    9.7
    Exceptional
    Sabrena from Malaysia
    Family with young children
    Superior
    Stayed 2 nights in June 2012
    Great location with spectacular view”
    The spectacular scenery
    This is the third time my family and I came to Sibu Island Resort for a relaxing stress-free vacation. My parents adored the island. As for me and my husband, the first time was the best time of all time because at that time there were only us and another two couples on the island. It felt like the resort was ours. Nevertheless, any trip to Sibu Island was never a letdown. This time we tried a new activity called Island Hopping. We enjoyed the beautiful scenery during the boat cruise and stopped at a nearby village in Besar Sibu Island and enjoyed fresh delicious squids for our evening meals. We plan to make Sibu Island Resort a yearly destination for our vacation. So far, we have made it for two consecutive years.
    Reviewed September 05, 2012
    8.3
    Excellent
    Charles from United States
    Couple
    Deluxe
    Stayed 3 nights in August 2012
    Great hotel with beautiful beach!”
    Private beach, could order from menu or do the buffet & staff were friendly.
    We got a workout climbing the hill to our room & also up & down lots of stairs to the beach each day. It was well worth it though for a great view & private beach with chaise lounge chairs set up for all day relaxing! Enjoyed the mini zoo with deer & peacocks on the grounds. There was a tiny language barrier, but staff was very friendly! Would stay there again.
    Reviewed August 15, 2012
    7.0
    Very good
    Shih from Singapore
    Family with young children
    Deluxe
    Stayed 3 nights in June 2012
    Wonderful location, great service, good for family”
    Overall a good vacation for family with kids
    Resort is in a good location and right on a beautiful beach which was great for young kids. Very friendly staff and lots of activities for families (eg. Animal feeding, kayaking, flying fox). Rooms were nice and comfortable but bathrooms require some upkeep and maintenance. Food was generally good but limited in selection, buffet spread needs some care from stuff to keep away the flies. Do bring your own snacks if possible. Overall a good experience for the whole family and would definitely go back again sometime in the future.
    Reviewed June 13, 2012
    8.3
    Excellent
    Jothi
    Couple
    Deluxe
    Stayed 2 nights in March 2012
    Friendly Staff in a Great Hotel”
    Friendlhy and helpful staff
    We had a great stay with great company from the staff from the hotel and the sea sport corner. Although there nothing much to do by night, the staff there were of great company. During the day they have many activities like team building. Overall clean and nice hotel.
    Reviewed June 01, 2012
    12345
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