![Swimming pool [outdoor], Sierra Square Hotel in Johannesburg](http://pix10.agoda.net/hotelImages/964/96498/96498_16072517400044915331.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], Sierra Square Hotel in Johannesburg")
Sierra Square Hotel
265 Main Avenue Ferndale,Randburg, Randburg, Johannesburg, South Africa, 2194 - See map
Conveniently situated in the Randburg part of Johannesburg, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Apartheid Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, indoor pool and spa on-site.
Highlights
Facilities
Sauna
Family room
Massage
Elevator
Facilities for disabled guests
Wheelchair accessible
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![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/964/96498/96498_16072517400044915331.jpg?ca=6&ce=1&s=98x98&ar=1x1)
Good”
Great value for money. My parents enjoyed their stay.
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Good service ”
Quiet place
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Exceptional”
Receptionists day and night shift very friendly and helpful
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Fabulous”
Staff was very friendly,the lady that was working on the 04th at night was very very friendly she really know how to treat customers,she knows what customer service mean.
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SIERRA SQUARE ”
Best stay as always
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exceptional hospitality”
we arrived in the morning at 06:50 am and our rooms were ready already, the hotel is spotless clean, rooms gut big space with friendly staff ever smiling
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.”
They must have a Mini Bar fridge in rooms
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Rude Stuff”
The staff is highly rude! You are greeted by the security who will ask you what do you want at the gate instead of asking if you have booked in or not. The lifts don't work we literally had to carry our own luggage up to the stairs without help of a porter. It's not good value for money he hotel staff just don't care about their guests
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Bad”
The Wi-Fi was bad. The hotel staff refused to give us water until we checked out. When you want to take a late night shower/bath the water is cold.
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Great Stay - Pity about breakfast”
We chose to stay at Sierra Square Hotel again because of the location and value for money. The stay was once again great, rooms were comfortable and nice and clean except for the smell of cigarette smoke in a non smoking room. We opted for breakfast this time, we were extremely disappointed with the quality of the food. The options were not great and some of the food tasted like it had been prepared the day before. We will stay again, just will not be ordering breakfast.
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Thank you for your feedback. Our apologies, all our rooms are marked as non-smoking. We have looked at our breakfast and how we can improve it.
Great value for money”
Our overnight stay at Sierra Square Hotel was great! The check in process was simple with friendly staff. Parking facilities were secure and the place was clean and well maintained. Close to all amenities. I would definitely recommend it to others :)
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Peaceful ”
The stay with my wife was peaceful. Hotel is located in a good environment. Well sized room. Security and room service staff are very friendly. Reception staff can do better - they failed to even try to attend to our request to have the twin beds combined as one big bed, a request I made when making the booking a few weeks before. The other thing that can be improved is the cleanliness of beddings and towels. Some are very old, others with holes and stains. Those should be replaced. Quality checks from the Laundry and when servicing rooms should solve this issue. A bar fridge in rooms would also make the stay more pleasant. Overall good experience, and good value for money.
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Thank you for your feedback. We are constantly improving things we pick up.
Exceptional”
Definitely great value for the price paid, excellent breakfast and efficient, friendly staff. Large Bathroom could have had bigger surface to put toiletries on and there was nowhere near the basin to hang hand towels. But in all, a pleasant experience
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Good value for money but could be a little better.”
Overall I was very impressed with the friendly staff and the location (i.e proximity to shopping, gas stations, restaurants etc.. ) and also Sandton which is about a 15-20 min drive. The staff went out of their way to help us in many cases and the housekeeping staff was also very prompt and kept the room clean and changed towels etc.. on a regular basis. The only complaints were a lack of hair dryer,iron press and remote control for the TV in the room and having to pay a deposit for them (remote control I believe was not available even for a deposit)
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Good location friendly staff good food”
Friendly staff more than willing to help scrumptious breakfast with variety everyday I didn’t tell them in advance that m vegetarian but because of their extended variety in meals I was able to eat enjoy my meals. Warm rooms at night. But please🙏🙏🙏 at least rugs/mats in rooms just nearer the beds since it’s tiles. Every staff was friendly from the securities at the gates up to cleaners
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Business and leisure trip”
Accommodation and food were very good. Problem was that during booking the site did not give me an option to choose a twin and double (offered only one choice) and the hotel was rigid in my attempt to join the twins into one in the adult's room.
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Hotel Randburg Towers”
The room was ok but there was no amenities except the room, everything is chargeable , hot kettle is in the room but coffee/ tea is chargeable, for water we need to go to the restaurant and ourselves arrange the water, the cooling of ac was not so effective. And the biggest problem is that no veg food is available even in the hotel restaurant.
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Exceptional”
I loved the place and would definitely stay there again. However i was dissapointed with the cleaning Stuff. They were not too thorough with the cleaning. Found a lot of dirt under my bed as seems they were not cleaning too well there. I also was drinking juice the previous night during my stay and it was in a disposable cup and i stayed away the entire day the next one and i found my qtr filled juice cup empy and the juice having come through the cup. Otherwise great place to stay if they can improve on that tiny detail.
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Hotel Randburg Tower”
The room was ok but there was no amenities except the room, everything is chargeable , hot kettle is in the room but coffee/ tea is chargeable, for water we need to go to the restaurant and ourselves arrange the water, the cooling of ac was not so effective. And the biggest problem is that no veg food is available even in the hotel restaurant. even they are not ready to keep my fruits which i brought from market in their fridge.
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Convenient ”
Firstly the receptionist needs to greet guests. No porter to assist with luggage. Aircon didn't work, the shower is too small. You can't turn. Other than that the room was neat. Linen had stains on them which is a put of for me.
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